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Transportations in General 
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Raymundo v Luneta 
Cogeo-Cubao Operator and Driver’s Association v CA 
 
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God Bless and Good Luck!  

---- ​START HERE​ ---- 

a. Damages Recoverable from Common Carriers 


  
i. In general 
ii. Actual or compensatory 
Arts. 2199, 2201, 2203, 1764, 2206 CC 
  
#1 Pan Am v. IAC, supra (PELAYO) 
Facts: 
On  25  April  1978,  Rene  V.  Pangan,  president  and  general  manager of the Sotang Bastos and Archer 
Productions,  while  in  San  Francisco,  California  and  Primo  Quesada  of  Prime  Films,  San  Francisco, 
California,  entered  into  an  agreement  whereby  the  former,  for  and  in  consideration  of  the  amount 
of  US  $2,500.00  per  picture,  bound  himself  to  supply  the  latter  with  three  films.  ‘Ang  Mabait, 
Masungit  at  ang  Pangit,’  ‘Big  Happening  with  Chikiting  and  Iking,’  and  ‘Kambal Dragon’ for exhibition 
in the United States.  
 
It  was  also  their  agreement  that  Pangan,  et.  al.  would  provide  the  necessary  promotional  and 
advertising materials for said films on or before 30 May 1978. 
 
On  his  way  home  to  the  Philippines,  Pangan  visited  Guam  where  he  caused  the  preparation  of  the 
promotional handbills as well as fourteen clutch bags, four capiz lamps and four barong tagalog. 
 
By  virtue  of  the  above  agreements,  plaintiff  Pangan  caused  the  preparation  of  the  requisite 
promotional  handbills  and  still  pictures  for  which  he  paid  the  total  sum  of  P12,900.00.  Likewise  in 
preparation  for  his  trip  abroad  to  comply  with  his  contracts,  plaintiff  Pangan  purchased  fourteen 
clutch bags, four capiz lamps and four barong tagalog, with a total value of P4,400.00. 
 
On  May  27,  1978,  Pangan  checked  in  his  two  luggages  which  the  promotional  and  advertising 
materials,  the  clutch  bags,  barong  tagalog  and  his  personal  belongings.  Subsequently,  Pangan  was 
informed  that  his  name  was  not  in  the  manifest  and  so  he  could  not  take  Flight  No.  842  in  the 
economy  class.  Since  there  was  no  space  in  the  economy  class,  plaintiff  Pangan  took the first class 
because  he  wanted  to  be  on  time  in  Guam  to  comply  with  his  commitment,  paying  an  additional  sum 
of  $112.0. However, when Pangan arrived in Guam his two luggages did not arrive with his flight, as a 
consequence of which his agreements with Slutchnick and Quesada for the exhibition of the films in 
Guam and in the United States were cancelled. 
 
Pangan  filed  a  complaint  with the CFI. Based on the above facts, CFI rendered its decision ordering 
Pan  Am  to  pay  Actual  damages  of  lost  profits  and  value  of  luggages  amounting  to  P83,000 
andP8,123.34 plus interest. 
 
Pan  Am  contended  that  its  liability  for  the  lost  baggage  is  only  $600.00  ($20.00  x  30  kilos)  as 
stipulated in the airline ticket. 
 
Issue: 
1. Whether or not the Liability of Pan Am is limited only to $600.00 ($20.00 x 30 kilos) as 
stipulated in the airline ticket. 
 
2. Whether or not Pan Am should be held liable to pay lost profits 
Ruling: 
1. Yes, CA erred in affirming the trial court's award of actual damages beyond the limitation 
of liability set forth in the Warsaw Convention and the contract of carriage. 
 
On the basis of the foregoing stipulations printed at the back of the ticket, petitioner 
contends that its liability for the lost baggage of private respondent Pangan is limited to 
$600.00 ($20.00 x 30 kilos) as the latter did not declare a higher value for his baggage and 
pay the corresponding additional charges. 
 
SC  find  the  ruling  in  Ong  Yiu  squarely  applicable  to  the  instant  cas​e.  In  said  case  the 
Court,  through  Justice  Melencio-Herrera,  stated:  Petitioner  further  contends  that 
respondent  Court  committed  grave  error  when  it  limited  PAL’s  carriage  liability  to  the 
amount  of  P100.00  as  stipulated  at  the  back  of the ticket. . . . We agree with the foregoing 
finding.  The  pertinent  Condition  of  Carnage  printed at the back of the plane ticket reads: 8 
BAGGAGE  LIABILITY.  .  .  The  total  liability  of  the  Carrier  for  lost  or  damaged  baggage  of 
the  passenger  is  LIMITED  TO  P100.00 for each ticket unless a passenger declares a higher 
valuation  in  excess  of  P100.00,  but  not  in  excess,  however  of  a  total  valuation of P1,000.00 
and  additional  charges  are  paid  pursuant  to  Carrier’s  tariffs.  ​There  is  no  dispute  that 
petitioner  did  not  declare  any  higher  value  for  his  luggage,  much  less  did  he  pay  any 
additional transportation charge. 
 
 
2. No. PAn Am is not liable to pay lost profits. 
 
The  evidence  reveals  that  the  proximate  cause  of  the  cancellation  of the contracts was 
private  respondent  Pangan's failure to deliver the promotional and advertising materials on 
the  dates  agreed  upon.  For  this  petitioner  cannot  be  held  liable.  Private  respondent Pangan 
had  ​not  declared  the  value  of  the  two  luggages  he  had  checked  in  and  paid  additional 
charges​.  Neither  was  petitioner privy to respondents' contracts nor was its attention called 
to  the  condition  therein  requiring  delivery  of  the  promotional  and  advertising  materials  on 
or before a certain date. 
 
 
#2 Cariaga v. LTBCo. and MRR, 110 Phil 346 (RAMORAN) 
 
FACTS: 
Plaintiff Cariaga is one of the passenger of LTB (Laguna Tayabas Bus), which was 
driven by Moncada. LTB left its station at Azcarraga, Manila for Lilio, Laguna. As the bus 
reached that part of the Poblacion of Bay, Laguna, where the national highway crossed a 
railroad track, it bumped against the engine of a train then passing by with such terrific 
force that the first six wheels of the latter were derailed, the engine and the front part of 
the body of the bus was wrecked, the driver of the bus died instantly, while many of its 
passengers, plaintiff among them, were severely injured. He was unconscious during the 
first 35 days after the accident; at the De los Santos Clinic Dr. Gustilo removed the 
fractured bones which lacerated the right frontal lobe of his brain and at the University of 
Santo Tomas Hospital Dr. Gustilo performed another operation to cover a big hole on the 
right frontal part of the head with a tantalum plate. 
The LTB paid the sum of P16,964.45 for all the hospital, medical and miscellaneous 
expenses incurred from June 18, 1952 to April, 1953. From January 15, 1953 up to April of 
the same year Edgardo stayed in a private house in Quezon, City, the LTB having agreed to 
give him a subsistence allowance of P10.00 daily during his convalescence, having spent in 
this connection the total sum of P775.30 in addition to the amount already referred to 
On April 24, 1953 the present action was filed to recover for Edgardo Cariaga, from 
the LTB and the MRR Co. ​The LTB disclaimed liability claiming that the accident was due 
to the negligence of its co-defendant, the Manila Railroad Company, for not providing 
a crossing bar at the point where the national highway crossed the railway track​, and 
for this reason filed the corresponding cross-claim against the latter company to recover 
the total sum of P18,194.75 representing the expenses paid to the plaintiff.  
The Manila Railroad Company, in turn, denied liability upon the complaint and 
cross-claim alleging that it was the reckless negligence of the bus driver that caused 
the accident. 
The lower court held that it was the negligence of the bus driver that caused 
the accident and, as a result, rendered judgment sentencing the LTB to pay Edgardo 
Cariaga​. From this decision the Cariagas and the LTB appealed. 
LTB’s contention is that the driver of the train locomotive, like the bus driver, 
violated the law, first, in sounding the whistle only when the collision was about to take 
place instead of at a distance at least 300 meters from the crossing, and second, in 
not ringing the locomotive bell at all. 
 
ISSUE: 
Whether or not the LTB’s contention is bereft of merit. 
 
RULING: 
No.​ The above findings of the lower court are predicated mainly upon the testimony 
of Gregorio Ilusondo, a witness for the Manila Railroad Company. Notwithstanding the 
efforts exerted by the LTB to assail his credibility, we do not find in the record any fact or 
circumstance sufficient to discredit his testimony. ​We have, therefore, no other 
alternative but to accept the findings of the trial court to the effect, firstly, that 
the whistle of locomotive was sounded four times — two long and two short — "as the 
train was approximately 300 meters from the crossing"; secondly, that another LTB 
bus which arrived at the crossing ahead of the one where Edgardo Cariaga was a 
passenger, paid heed to the warning and stopped before the "crossing", while — as the 
LTB itself now admits — the driver of the bus in question totally disregarded the 
warning. 
But to charge the MRR Co. with contributory negligence, the LTB claims that the 
engineer of the locomotive failed to ring the bell altogether, in violation of the section 91 of 
Article 1459, incorporated in the charter of the said MRR Co. This contention — as is 
obvious — is the very foundation of the cross-claim interposed by the LTB against its 
co-defendant.​ The former, therefore, had the burden of proving it affirmatively 
because a violation of law is never presumed. The record discloses that this burden has 
not been satisfactorily discharged. 
 
#3 Villa-Rey Transit v. CA, 31 SCRA 511; G.R. No. L-25499, Feb. 18, 1970 (REY) 
 
Facts: 
Petitioner  Villa  Rey  Transit  Inc.,  due  to  the  negligence  of  its  bus  driver,  was  involved  in  a 
vehicular  accident  in  Minalin,  Pampanga  resulting  in  the  death  of Policronio Quintos, Jr., brother of 
private  respondents  Trinidad,  Prima  and  Julita  Quintos.  The  private  respondents  brought  this 
action  against  herein  petitioner  as  owner  and  operator  of  said  passenger  bus.  The  Regional  Trial 
Court  (RTC)  ruled  in  favor  of  the  respondents  and  that  the  mishap  was  not  the  result  of  any 
unforeseeable  fortuitous  event or emergency but was the direct result of the negligence of the bus 
driver.  The  petitioner  must,  therefore,  respond  for  damages  resulting  from  its breach of contract 
for  carriage.  As  the  complaint  alleged  a  total  damage  of  P63,750.00. Aggrieved, petitioner went to 
the  Court of Appeals (CA) to reverse the decision of the RTC. CA affirmed the decision of the RTC, 
hence this case. 
  
Issue: 
Whether  or  not  the  RTC  erred  in  computing  the  compensatory  damages  awarded  to  the 
respondents. 
  
Ruling: 
Yes,  the  Court  ruled  that the CA affirming the award in toto is erroneous, and modified the 
amount  awarded  to  the  respondents.  ​Thus,  life  expectancy  is,  not  only  relevant,  but  also  an 
important  element  in  fixing  the  amount  recoverable  by  private  respondents  herein​.  Although  it 
is not the sole element determinative of said amount, no cogent reason has been given to warrant its 
disregard  and  the  adoption,  in  this case, of a purely arbitrary standard, such as a four-year rule. In 
short,  the  CA  has  not  erred  in  basing  the  computation  of  petitioner’s  liability  upon  the  life 
expectancy of the victim. 
  
It  should  be  noted,  also,  that the Court are mainly concerned with the determination of the 
losses  or  damages  sustained  by  the  private  respondents,  as  dependents  and  intestate  heirs  of  the 
deceased,  and  that  said  damages  consist, not of the full amount of his earnings, but of the support, 
they  received  or  would  have  received  from  him  had he not died in consequence of the negligence of 
petitioner’s  agent.  In  fixing  the  amount  of  that  support,  the  High  Court  must  reckon  with  the 
“necessary  expenses  of  his  own  living,”  which  should  be  deducted  from  his  earnings.  Thus,  it  has 
been  consistently held that earning capacity, as an element of damages to one’s estate for his death 
by  wrongful  act,  is  necessarily  his  net  earning  capacity  or  his  capacity  to  acquire  money,  “less  the 
necessary  expense  for  his  own  living.”  Stated  otherwise,  the  amount  recoverable  is  not  loss of the 
entire  earning,  but  rather  the loss of that portion of the earnings which the beneficiary would have 
received.  In  other  words,  only  net  earnings,  not  gross  earnings,  are  to  be  considered,  that  is,  the 
total  of  the  earnings  less  expenses  necessary  in  the  creation  of  such  earnings  or  income  and  less 
living and other incidental expenses. 
 
 
#4 PHILIPPINE AIRLINES INC. vs CA and LEOVIGILDO A. PANTEJO 
185 SCRA 110, G.R. No. 120262, July 17, 1997 (SANTOS) 
 
FACTS: 
  Leovigildo  A.  Pantejo,  then  City  Fiscal  of  Surigao  City,  boarded  a  PAL  plane  in  Manila  and 
disembarked  in  Cebu  City  where  he  was  supposed  to  take  his  connecting  flight  to  Surigao  City. 
However, due to typhoon Osang, the connecting flight to Surigao City was cancelled. 
  
  To  accommodate  the  needs  of  its  stranded  passengers,  PAL  initially  gave  out  cash 
assistance of P 100.00 and, the next day, P200.00, for their expected stay of 2 days in Cebu. 
  
  Pantejo  requested  instead  that  he  be  billeted  in  a  hotel  at  the PAL’s expense because 
he  did  not  have  cash  with him at that time, but PAL refused. ​Thus, Pantejo was forced to seek 
and  accept  the  generosity  of  a  co-passenger,  an  engineer  named  Andoni  Dumlao,  and  he  shared  a 
room  with  the  latter  at  Sky  View  Hotel  with  the  promise  to  pay  his  share  of  the  expenses  upon 
reaching Surigao. 
  
  When  the  flight  for  Surigao  was  resumed,  ​Pantejo came to know that the hotel expenses 
of  his  co-passengers,  one  Superintendent  Ernesto  Gonzales  and  a  certain  Mrs.  Gloria  Rocha, 
an Auditor of the Philippine National Bank, were reimbursed by PAL. 
  
  At  this  point,  Pantejo  informed  Oscar  Jereza,  PAL’s  Manager  for  Departure  Services  at 
Mactan  Airport  and  who  was  in  charge  of  cancelled  flights,  that  he  was going to sue the airline for 
discriminating  against  him.  It  was  only  then that Jereza offered to pay Pantejo P300.00 which, due 
to the ordeal and anguish he had undergone, the latter declined. 
  
ISSUE: 
  Whether  petitioner  airlines  ​acted  in  bad  faith  when  it  failed  and refused to provide hotel 
accommodations  for  respondent  Pantejo  or  to  reimburse him for hotel expenses incurred by reason 
of the cancellation of its connecting flight to Surigao City due to force majeur. 
  
HELD: 
  Yes,  PAL  discriminated  against  Pantejo  and  thereby  is  in  bad faith. A contract to transport 
passengers  is  quite  different  in  kind  and  degree  from  any  other  contractual  relation,  and  this  is 
because  of  the  relation  which  an  air carrier sustains with the public. Its business is mainly with the 
travelling  public.  It  invites  people  to  avail  of  the  comforts  and  advantages  it  offers.  ​The contract 
of  air  carriage,  therefore,  generates  a  relation  attended  with  a  public  duty.  Neglect  or 
malfeasance of the carrier’s employees naturally could give ground for an action for damages. 
 
  The  discriminatory  act  of  PAL  against Pantejo undeniably makes the former liable for moral 
damages  under  Article  21  in  relation  to  Article  2219  (10)  of  the  Civil  Code.  As  held  in  Alitalia 
Airways  vs.  CA,  et  al.,  such  ​inattention  to  and lack of care by the airline for the interest of its 
passengers  who  are  entitled  to  its  utmost  consideration,  particularly  as  to  their  convenience, 
amount to bad faith which entitles the passenger to the award of moral damages. 
 
 
 
#5 Victory Liner v. Gammad, G.R. No. 159636, Nov. 25, 2004 (TULIAO) 
#6 Enriquez vs Isarog Line Transport, G.R. No. 212008, 16 Nov. 2016 (USON) 
 
FACTS:  Sonny  Enriquez  was  a  passenger  of  a  bus  owned  and  operated  by  respondent  Isarog Line Express driven by 
Victor  Sedenio.  While  traversing  the  diversion  road  at  Silangang  Malicboy,  Pagbilao,  Quezon,  said  bus  collided  with 
another  bus  owned  by  Philtranco  Service  Enterprises,  Inc.  which was being driven by Primitivo Aya-ay. As a result of 
the  impact  between  the  buses,  several  passengers  died,  including  Sonny,  who  was  twenty-six  (26)  years  old  at  that 
time. 
 
Sonny's  parents,  petitioners William Enriquez and Nelia Vela-Enriquez, filed a complaint for damages against 
Isarog Line and Philtranco as well as their drivers before the Regional Trial Court (RTC) of Libmanan, Camarines Sur. 
 
The  RTC  rendered  a  Decision  finding  Isarog  Line,  Sedenio,  Philtranco,  and  Aya-ay  solidarity  liable  for 
Sonny's death in the following amount: 
 
a) PHP 50,000.00 - as civil indemnity for the death of Sonny Enriquez; 
b) PHP 1,038,960.00 - for unrealized income; 
c) PHP 100,000.00 - for moral damages; 
d) PHP 25,000.00 - for exemplary damages; 
e) PHP 25,000.00 - for attorney's fees. 
 
On  appeal,  however,  the  Court  of  Appeals  deleted  the  monetary  award  by  way  of  unrealized  income 
amounting to P1,038,960.00. 
 
ISSUE: ​Whether or not the Spouses Enriquez are entitled damages for their son's loss of earning capacity. 
 
RULING:  ​Yes.  Under  Article  2206  of  the  Civil  Code,  ​the heirs of the victim are entitled to indemnity for loss of 
earning  capacity.  ​The  amount  of  damages  for  death  caused  by  a  crime  or  quasi-delict  shall  be  at  least  three 
thousand  pesos,  even  though  there  may  have  been  mitigating  circumstances.  In addition:Chan(1) The defendant shall 
be  liable  for  the  loss  of  the  earning  capacity  of  the  deceased,  and  the  indemnity  shall  be  paid  to  the  heirs  of  the 
latter;  such  indemnity  shall  in  every  case  be  assessed  and  awarded  by  the  court,  unless  the  deceased on account of 
permanent physical disability not caused by the defendant, had no earning capacity at the time of his death; 
 
Compensation  of  this  nature  is  awarded  not  for  loss  of  earnings,  but  for  loss  of  capacity  to  earn.  The 
indemnification  for  loss  of  earning  capacity  partakes  of  the  nature  of  actual  damages  which  must be duly proven by 
competent  proof  and  the  best  obtainable  evidence  thereof.  ​Thus,  as  a  rule,  documentary  evidence  should  be 
presented  to  substantiate  the  claim  for  damages  for  loss of earning capacity. ​By way of exception, damages for 
loss  of  earning  capacity  may  be  awarded  despite  the  absence  of  documentary  evidence  when  (1)  the  deceased  was 
self-employed  and  earning  less  than  the  minimum  wage under current labor laws, in which case, judicial notice may be 
taken  of  the  fact  that  in  the  deceased's  line  of  work  no  documentary  evidence  is available; or (2) the deceased was 
employed as a daily wage worker earning less than the 'minimum wage under current labor laws.  
 
The  Spouses  Enriquez  were  able  to  present  competent  proof  and  the  best  obtainable  evidence  of  their 
departed  son's  income  since  the  defendants  did  not  object  when  they  presented  the  certification  from  ASLAN 
Security Systems, Inc. (ASLAN) during the trial. 
 
Hence,  the  heirs  were  entitled  to  a  monetary  award  for  the  loss  of  earning  capacity.  Using  the  settled 
formula, the amount of damages for loss of earning capacity is P1,038,960.00, thus: 
 
Net Earning Capacity = Life expectancy x Gross Annual Income​ - Living Expenses  
13​

= [2/3 (80 - age at death)] x GAI - [50% of GAI]  


= [2/3 (80 - 26)] x P57,720.00 - P28,860.00  
= [2/3 (54)] x P28,860.00 
= 36 x P28,860.00  
Net Earning Capacity = P1,038,960.00 
 
#7 Fortune Express Inc. v. CA, G.R. No. 119756, March 18, 1999, supra. (VALENZUELA) 
FACTS: 
Petitioner’s bus met with an accident with a jeepney in Kauswagan, Lanao del Norte, 
resulting in the death of several passengers of the jeepney, including two Maranaos. On 
investigation, it was found that the owner of the jeepney was a Maranao and that they were 
planning to take revenge on the petitioner by burning some of its buses. The bus company was 
precautioned about this matter by the investigating officer. 
Several days later, Atty. Caorong was on board a bus to Iligan when three Maranaos went on 
board the vehicle. The leader of the group ordered the passengers to leave the bus. Atty. Caorong 
later went back to get something when he saw that the Maranaos were already pouring gasoline on 
the bus and on the driver. Atty. Caorong pleaded for the life of the driver, after which the driver 
jumped out of the vehicle. Caorong was shot to death as a result. 
 
RTC dismissed the complaint stating that Fortune was not negligent. Disregarding the 
suggestion of providing its buses with security guards is not an omission of petitioner’s duty. The 
evidence showed that the assailants did not intend to harm the passengers. The death of Atty. 
Caorong was an unexpected and unforeseen occurrence beyond petitioner’s control. 
On the other hand, CA reversed RTC’s ruling: Fortune is negligent. Despite the tip to of the 
devious plan by several Maranaos, management did not do not take any safety precautions at all. One 
available safeguard that could have absolved Fortune from liability was frisking of incoming 
passengers en route to dangerous areas and bag inspection at the terminals, which Fortune failed to 
do. The frisking system is not novel insensitive and dangerous places. Many companies adopt this 
measure. Fortune did “absolutely nothing” 
 
ISSUE: 
1. W/N Petitioner is liable for the death of Atty. Caorong by failing to take necessary precautions 
to ensure the safety of its passengers; 
2. W/N the attack by the Maranaos constituted causo fortuito? 
 
RULING: 
1. Petitioner is liable. 
Article 1763 holds common carriers liable for the injuries to passengers caused by the wilful act of 
other passengers, if its employees failed to exercise the diligence of a good father in preventing 
the act. 
• Despite the warning by the constabulary officer, petitioner did nothing to protect the safety of 
its passengers. If petitioner took the necessary precautions, they would have discovered the 
weapons and the large quantity of gasoline the malefactors carried with them. A common carrier is 
liable for failing to prevent hijacking by frisking passengers and inspecting baggages. 
• Petitioner is solely liable for Atty. Caorong’s death. There was no contributory negligence on the 
part of the victim, since all he did was pleading for the life of the driver. His heroic effort was 
neither an act of negligence or recklessness. 
From the foregoing, it is evident that petitioner’s employees failed to prevent the attack on one of 
petitioner’s buses because they did not exercise the diligence of a good father of a family. Hence, 
petitioner should be held liable for the death of Atty. Caorong. 
 
2. Seizure of Petitioner’s Bus is not a Case of Force Majeure 
Art. 1174 of the Civil Code defines a fortuitous event as an occurence which could not be foreseen, 
is inevitable. To be considered as force majeure, it is necessary that (1) the cause of the breach of 
the obligation must be independent of the human will; (2) the event must be either unforeseeable or 
unavoidable; (3) the occurence must be render it impossible for the debtor to fulfill the obligation 
in a normal manner; and (4) the obligor must be free of participation in, or aggravation of, the injury 
to the creditor. The absence of any of the requisites mentioned above would prevent the obligor 
from being excused from liability. 
 
Thus, in Vasquez v. Court of Appeals, it was held that the common carrier was liable for its failure 
to take the necessary precautions against an approaching typhoon, of which it was warned, resulting 
in the loss of the lives of several passengers. The event was forseeable, and, thus, the second 
requisite mentioned above was not fulfilled. This ruling applies by analogy to the present case. 
Despite the report of PC agent Generalao that the Maranaos were going to attack its buses, 
petitioner took no steps to safeguard the lives and properties of its passengers. The seizure of the 
bus of the petitioner was foreseeable and, therefore, was not a fortuitous event which would 
exempt petitioner from liabilty. 
 
 
#8 Cruz vs. Sun Holidays, Inc. G.R. No. 186312, 6/29/2010, supra (ABUYUAN) 
FACTS: 
Spouses Dante and Leonora Cruz (petitioners) lodged a Complaint on January 25, 2001 
against Sun Holidays, Inc. (respondent) with the Regional Trial Court (RTC) of Pasig City for 
damages arising from the death of their son Ruelito C. Cruz (Ruelito), who perished with his wife on 
September 11, 2000 on board the boat M/B Coco Beach III that capsized en route to Batangas 
from Puerto Galera, Oriental Mindoro where the couple had stayed at Coco Beach Island Resort 
(Resort) owned and operated by respondent. 
On September 11, 2000, as it was still windy, Miguel C. Matute (Matute), a scuba diving 
instructor, and 25 other Resort guests including petitioner’s son and wife trekked to the other side 
of the Coco Beach mountain that was sheltered from the wind where they boarded M/B Coco Beach 
III, which was to ferry them to Batangas. Shortly after the boat sailed, it started to rain. As it 
moved farther away from Puerto Galera and into the open seas, the rain and wind got stronger, 
causing the boat to tilt from side to side, and the captain step forward to the front, leaving the 
wheel to one of the crew members. The waves got more unwieldy. After getting hit by two big 
waves, which came after the other, M/B Coco Beach III capsized, putting all passengers 
underwater. The passengers, who had put on their life jackets, struggled to get out of the boat. 
Upon seeing the captain, Matute and the other passengers, who reached the surface, asked him 
what they could do to save the people who were still trapped under the boat. The captain replied. 
“Iligtas ninyo na lang ang sarili ninyo ” (Just save yourselves). 
At the time of Ruelito's death, he was 28 years old and employed as a contractual worker 
for Mitsui Engineering & Shipbuilding Arabia, Ltd., in Saudi Arabia, with a basic monthly salary for 
$900. Petitioners, by letter of October 26, 2000, demanded Indemnification from respondent for 
the death of their son in the amount of at least P4,000.000. 
Replying, respondent denied any responsibility for the incident, which it considered to be a 
fortuitous event. It nevertheless offered, as an act of commiseration, the amount of PI 0,000 to 
petitioners upon their signing of a waiver. 
By Decision of February 16, 2005, Branch 267 of the Pasig RTC dismissed petitioners’ 
Complaint and respondent’s Counterclaim. Petitioner’s Motion for Reconsideration, having been 
denied, they appealed to the Court of Appeals. 
By Decision of August 19, 2008, the appellate court denied petitioners’ appeal, holding, 
among other things, that the trial court correctly ruled that respondent is a private carrier, which 
is only required to observe ordinary diligence; that respondent in fact observed extraordinary 
diligence in transporting its guests on board M/B Coco Beach III; and that the proximate cause of 
the incident was a squall, a fortuitous event. 
 
Issue: 
Whether or not the respondent is liable as a common carrier. 
 
Ruling:  
Yes. The Court ruled that respondent is liable as a common carrier. 
Article 1764 vis-a-vis Article 2206 of the Civil Code holds the common carrier in breach of 
its contract of carriage that results in the death of a passenger liable to pay the following: (1) 
indemnity for death; (2) indemnity for loss of earning capacity; and (3) moral damages. Petitioners 
are entitled to indemnity for the death of Ruelito, which is fixed at P50,000. 
As for damages representing unearned income, the formula for its compensation is: 
 
Net Earning Capacity = life expectancy x (gross annual income-reasonable and 
necessary living expenses) 
 
Life expectancy is determined in accordance with the formula: 2/3 x [80 - age of 
deceased at the time of the death] 
 
The first factor, i.e, life expectancy, is compared by applying the formula 2/3 x [80 - age at 
death] adopted in the American Expectancy Table of Mortality or the Actuarial of Combine 
Experience Table of Mortality. The second factor is computed by multiplying the life expectancy by 
the net earnings of the deceased, i.e., the total earnings less expenses necessary in the creation of 
such earnings or income and less living and other incidental expenses. The loss is not equivalent to 
the entire earnings of the deceased, but only such portion, as he would have used to support his 
dependents or heirs. Hence, to be deducted from his gross earnings are the necessary expenses 
supposed to be used by the deceased for his own needs. 
In computing the third factor — necessary living expense, Smith Bell Dodwell Shipping 
Agency Corp. v. Borja teaches that when, as in this case, there is no showing that the living 
expenses constituted the smaller percentage of the gross income, the living expenses are fixed at 
half of the gross income. 
Applying the above guidelines, the Court determines Ruelito’s life expectancy as follows: 
 
Life expectancy = 2/3 x [80 - age of deceased at the time of death]  
2/3 x [80-28] 
2/3 x [52] 
Life expectancy = 35 
 
Documentary evidence shows that Ruelito was earning a basic monthly salary of $900 which, 
when converted to Philippine peso applying the annual average exchange rate of 1 $ = P44 in 2000 
amounts to P39,600. Ruelito’s net earning capacity is thus computed as follows: 
 
Net Earning Capacity = life expectancy x (gross annual income reasonable and necessary 
living expenses) 
= 35 x (P475,200.00 - P237,600.00) 
= 35 x (P237,600.00) 
Net Earning Capacity = P8,316,000.00 
 
Respecting the award of moral damages, since respondent common carrier’s breach of 
contract of carriage resulted in the death of petitioners’ son, following Article 1765 vis-a-vis 
Article 2206 of the Civil Code, petitioners are entitled to moral damages. 
Since respondent failed to prove that it exercised the extraordinary diligence required of 
common carriers, it is presumed to have acted recklessly, thus, warranting the award too of 
exemplary damages, which are granted in contractual obligations if the defendant acted in a wanton, 
fraudulent, reckless, oppressive or malevolent manner. 
Under the circumstances, it is reasonable to award petitioners the amount of PI00,000 as 
moral damages, and PI00,000 as exemplary damages. Pursuant to Article 2208 of the Civil Code, 
attorney’s fees may also be awarded where exemplary damages are awarded. The Court finds that 
10% of the total amount adjudged against respondent is reasonable for the purpose. 
 
 
 
 
#9 Dangwa Transportation Co., v. CA, Cudiamat, G.R. No. 95582, October 7, 1991 
(ALCANTARA) 
DANGWA TRANSPORTATION CO., INC. and THEODORE LARDIZABAL y MALECDAN, 
petitioners, 
vs. 
COURT OF APPEALS, INOCENCIA CUDIAMAT, EMILIA CUDIAMAT BANDOY, FERNANDO 
CUDLAMAT, MARRIETA CUDIAMAT, NORMA CUDIAMAT, DANTE CUDIAMAT, SAMUEL 
CUDIAMAT and LIGAYA CUDIAMAT, all Heirs of the late Pedrito Cudiamat represented by 
Inocencia Cudiamat, respondents. 
 
FACTS: 

On  May 13, 1985, ​private respondents filed a complaint  for damages against petitioners for the 


death  of  Pedrito  Cudiamat  as  a  result  of  a  vehicular  accident  which  occurred  on  March  25, 
1985  at  Marivic,  Sapid,  Mankayan,  Benguet.  ​Among  others,  it  was  alleged  that  on  said  date, 
while  petitioner  Theodore  M.  Lardizabal  was  driving  a  passenger  bus  belonging  to  petitioner 
corporation  in  a  reckless  and  imprudent  manner  and  without  due  regard  to  traffic  rules  and 
regulations  and  safety  to  persons  and  property,  it  ran  over  its  passenger,  Pedrito  Cudiamat. 
However,  ​instead  of  bringing  Pedrito  immediately  to  the  nearest  hospital,  the  said  driver,  in 
utter  bad  faith  and  without  regard  to  the  welfare  of  the  victim,  first  brought  his  other 
passengers  and  cargo  to  their  respective  destinations  before  banging  said  victim  to  the 
Lepanto Hospital where he expired. 

On  the  other  hand,  ​petitioners  alleged  that  they  had  observed  and  continued  to  observe  the 
extraordinary  diligence  required  in  the  operation  of  the  transportation  company  and  the 
supervision  of  the  employees,  even  as  they  add  that  they  are  not  absolute  insurers  of  the 
safety  of  the  public  at  large.  Further,  it  was  alleged  that  ​it  was  the  victim's own carelessness 
and  negligence  which  gave  rise  to  the  subject  incident​,  hence  they  prayed  for  the  dismissal  of 
the complaint plus an award of damages in their favor by way of a counterclaim. 

The  trial  court  rendered  a  decision  effectively  in  favor  of  petitioners,  pronouncing  that 
Pedrito  Cudiamat  was  negligent,  which  negligence  was  the  proximate  cause  of  his  death. 
Nonetheless,  defendants  in  equity,  were  ordered  to  pay  the  heirs  of  Pedrito  Cudiamat  the sum of 
P10,000.00  which  approximates  the  amount  defendants  initially offered said heirs for the amicable 
settlement of the case.  
On  appeal,  ​the  CA  set  aside  the  decision  of  the  lower  court,  and  ordered  petitioners  to  pay 
private respondents. 

Petitioner’s MR was likewise denied. Hence, this petition. 

ISSUE:  Whether  respondent  court  erred  in  reversing  the  decision of the trial court and in finding 


petitioners negligent and liable for the damages claimed. 

RULING: 

The  Court  finds  no  reason  to  disturb  the  holding  of  the  Court  of  Appeals.  Its  aforesaid 
findings  are  supported  by  the  testimony  of  petitioners'  own  witnesses.  ​The  testimonies  show  that 
the  place  of  the  accident  and  the  place  where  one  of  the  passengers  alighted  were  both  between 
Bunkhouses  53  and  54,  hence  the  finding  of  the  Court  of  Appeals  that  the  bus  was  at  a  full  stop 
when  the  victim  boarded  the  same  is  correct.  They  further  confirm  the  conclusion  that  the victim 
fell  from  the  platform  of  the  bus  when  it  suddenly  accelerated  forward  and  was  run  over  by  the 
rear  right  tires  of the vehicle, as shown by the physical evidence on where he was thereafter found 
in  relation  to  the  bus  when  it  stopped.  Under  such  circumstances,  ​it  cannot  be  said  that  the 
deceased was guilty of negligence. 

The  contention  of  petitioners  that  the  driver  and  the  conductor  had  no  knowledge  that  the  victim 
would  ride  on  the  bus,  since  the  latter  had  supposedly  not  manifested  his  intention  to  board  the 
same,  does not merit consideration. When the bus is not in motion there is no necessity for a person 
who  wants  to  ride  the  same  to  signal  his  intention  to  board.  ​A public utility bus, once it stops, is 
in  effect  making  a  continuous  offer  to  bus  riders.  Hence,  it  becomes  the  duty  of  the  driver 
and  the  conductor,  every  time  the  bus  stops,  to  do  no  act  that  would  have  the  effect  of 
increasing  the  peril  to  a  passenger  while  he was attempting to board the same. The premature 
acceleration of the bus in this case was a breach of such duty. 

It  is  the  duty  of  common  carriers  of  passengers,  including  common  carriers by railroad train, 
streetcar,  or  motorbus,  to  stop  their  conveyances  a  reasonable  length  of  time  in  order  to 
afford  passengers  an  opportunity to board and enter, and they are liable for injuries suffered 
by  boarding  passengers  resulting  from  the  sudden  starting  up  or  jerking  of  their  conveyances 
while they are doing so. 

It  is  not  negligence  p


​ er  se​,  or  as  a  matter  of  law,  for  one  to attempt to board a train or streetcar 
which  is  moving  slowly.  The  fact  that  passengers  board  and  alight  from  a  slowly  moving vehicle is a 
matter  of  common  experience  and  both  the  driver  and  conductor  in  this  case  could  not  have  been 
unaware of such an ordinary practice. 

The  victim  herein,  by  stepping  and  standing  on  the platform of the bus, is already considered 


a  passenger  and  is  entitled  to  all  the  rights  and  protection  pertaining  to  such  a  contractual 
relation.  Hence,  it  has  been  held  that  the  duty  which  the  carrier  of  passengers  owes  to  its 
patrons extends to persons boarding the cars as well as to those alighting therefrom. 

Common  carriers,  from  the  nature  of  their  business  and  for  reasons  of  public  policy,  are 
bound  to  observe  extraordinary  diligence  for  the  safety  of  the  passengers  transported  by 
them,  according  to  all  the  circumstances  of  each  case.  A  common  carrier  is  bound  to  carry 
the  passengers  safely  as  far  as  human  care  and  foresight  can  provide,  using  the  utmost 
diligence of very cautious persons, with a due regard for all the circumstances. 

It  has  also  been  repeatedly  held  that  ​in  an  action  based  on  a  contract  of  carriage,  the  court 
need  not  make  an  express  finding  of fault or negligence on the part of the carrier in order to 
hold  it  responsible  to  pay  the  damages  sought  by  the  passenger.  ​By the contract of carriage, 
the  carrier assumes the express obligation to transport the passenger to his destination safely 
and  to  observe  extraordinary  diligence  with  a  due  regard  for  all  the  circumstances,  and  any 
injury  that  might  be  suffered  by  the  passenger  is  right  away  attributable  to  the  fault  or 
negligence  of  the  carrier.  This  is  an exception to the general rule that negligence must be proved, 
and  it  is  therefore  incumbent  upon  the  carrier  to  prove  that  it  has  exercised  extraordinary 
diligence as prescribed in Articles 1733 and 1755 of the Civil Code. 

Moreover,  ​the  circumstances  under  which  the  driver  and  the  conductor  failed  to  bring  the 
gravely  injured  victim  immediately  to  the  hospital  for  medical  treatment  is  a  patent  and 
incontrovertible proof of their negligence.  

With  respect  to  the  award  of  damages,  an  oversight was, however, committed by respondent Court 


of  Appeals  in  computing  the  actual  damages  based  on  the  gross  income  of  the  victim.  ​The  rule  is 
that  the  amount  recoverable  by  the  heirs  of  a  victim  of  a  tort  is  not  the  loss  of  the  entire 
earnings,  but  rather  the  loss  of that portion of the earnings which the beneficiary would have 
received.  ​In  other  words,  only  net  earnings,  not  gross  earnings,  are  to  be  considered, ​that is, 
the  total  of  the  earnings  less  expenses  necessary  in  the  creation  of  such  earnings  or  income  and 
minus living and other incidental expenses. 

#10 Baliwag Transit, Inc. v. CA, Sps Garcia, G.R. No. 116110, May 15, 1996 (BERNARDO) 
  
iii. Moral 
Arts. 2217, 2216, 2219, 2220, 2206(3) 
  
#11 Fores v. Miranda, 105 Phil 266 (BUENCONSEJO) 
 
PAZ FORES, petitioner, ​vs.​ IRENEO MIRANDA, respondent.

Facts:
Defendant-petitioner Paz Fores brings this petition for review of the decision of the Court of Appeals awarding
to the plaintiff-respondent Ireneo Miranda the sums of P5,000 by way of actual damages and counsel fees, and
P10,000 as moral damages, with costs.

Respondent was one of the passengers on a jeepney driven by Eugenio Luga. While the vehicle was descending
the Sta. Mesa bridge at an excessive rate of speed, the driver lost control thereof, causing it to swerve and to hit the
bridge wall. The accident occurred on the morning of March 22, 1953. Five of the passengers were injured,
including the respondent who suffered a fracture ​of the upper right humerus. He was taken to the National
Orthopedic Hospital for treatment, and later was subjected to a series of operations.

The driver was charged with serious physical injuries through reckless imprudence, and upon interposing a plea
of guilty was sentenced accordingly.
Issue:
Whether or not the appellate court is correct in granting the award of moral damages to the
respondent.

Ruling:

No.
Moral damages are generally not recoverable in damage actions predicated on a breach of
contract of transportation in view of the provisions of Articles 2219 and 2220 of the new Civil Code.

"ART. 2219. Moral damages may be recovered in the following and analogous cases:
(1)A criminal offense resulting in physical injuries;
(2)Quasi-delicts causing physical injuries;

ART. 2220. Willful injury to property may be a legal ground for awarding moral damages if the
court should find that, under the circumstances, such damages are justly due. The same rule
applies to breaches of contract where the defendant acted fraudulently or in bad faith."

By contrasting the provisions of these two articles it immediately becomes apparent that:

(a)In case of breach of contract (including one of transportation) proof of bad faith or fraud
(dolus),i​ .e., wanton or deliberately injurious conduct, is essential to justify an award of moral damages; and

(b)That a breach of contract can not be considered included in the descriptive term "analogous cases" used
in Art. 2219; not only because Art. 2220 specifically provides for the damages that are caused by
contractual breach, but because the definition of ​quasi-delict​ in Art. 2176 of the Code expressly ​excludes
the cases where there is a "preexisting contractual relation between the parties."

The exception to the basic rule of damages is a mishap resulting in the death of a passenger, in which case
Article 1764 makes the common carrier expressly subject to the rule of Art. 2206, of the Civil Code that entitles the
spouse, descendants and ascendants of the deceased passenger to "demand moral damages for mental anguish by
reason of the death of the deceased.

Where the injured passenger does not die, moral damages are not recoverable unless it is proved
that the carrier was guilty of malice or bad faith. It is clear that the mere carelessness of the carrier's
driver does not per se c​ onstitute of justify an inference of malice or bad faith on the part of the carrier;
and in the case at bar there is no other evidence of such malice to support the award of moral damages by
the Court of Appeals.

While it is true that negligence may be occasionally so gross as to amount to malice, that fact
must be shown in evidence. A carrier's bad faith is not to be lightly inferred from a mere finding that the
contract was breached through negligence of the carrier's employees.

The theory that carrier's violation of its engagement to safely transport the passenger involves a
breach of the passenger's confidence, and therefore should be regarded as a breach of contract in bad
faith, justifying recovery of moral damages, under Article 2220 of the New Civil Code is untenable, for
under it the carrier would always be deemed in bad faith in every case its obligation to the passenger is
infringed and it would never be accountable for simple negligence while under Article 1756 of the Civil
Code the presumption is that common carriers acted ​negligently and not maliciously, and Article 1762
speaks of ​negligence​ of the common carrier.
"ART. 1756. In case of death of or injuries to passengers, common carriers are presumed to have
been at fault or to have acted negligently, unless they prove that they observed extraordinary
diligence as prescribed in articles 1733 and 1755."

"ART. 1762. The contributory negligence of the passenger does not bar recovery of damages for
his death or injuries, if the proximate cause thereof is the negligence of the common carrier, but
the amount of damages shall be equitably reduced."

An action for breach of contract imposes on the carrier a presumption of liability upon mere proof
of injury of the passenger; the latter does not have to establish the fault of the carrier, or of his employees,
and the burden is placed on the carrier to prove that it was due to an unforeseen event or to ​force majeure
(Congco ​vs. Manila Railroad Co. 38 Phil., 768, 777.) Morever, the carrier, unlike in suits for quasi-delict
may not escape liability by proving that it has exercised due diligence in the selection and supervision of
its employees. (Art. 1759 New Civil Code, Cangco ​vs. Manila Railroad Co. ​Supra; Prado ​vs. Manila
Electric Co., 51 Phil., 900)

The award of moral damages is thus eliminated.

 
 
#12 Air France v. Carrascoso, 18 SCRA 155 (CANENCIA) 
 
FACTS: 
Carrascoso, a civil engineer, was a member of a group of 48 Filipino pilgrims that left Manila 
for Lourdes on March 30, 1958. On March 28, Air France, through its authorized agent, 
Philippine Air Lines, Inc., issued to Carrascoso a "first class" round trip airplane ticket from 
Manila to Rome. From Manila to Bangkok, Carrascoso travelled in "first class", but at 
Bangkok, the Manager of the Air France forced Carrascoso to vacate the "first class" seat 
that he was occupying because, in the words of the witness Ernesto G. Cuento, there was a 
"white man", who, the Manager alleged, had a "better right" to the seat. When asked to 
vacate his "first class" seat, Carrascoso refused and told the Manager that his seat would be 
taken over his dead body; a commotion ensued, and, according to said Ernesto G. Cuento, 
"many of the Filipino passengers got nervous in the tourist class; when they found out that 
Mr. Carrascoso was having a hot discussion with the white man [manager], they came all 
across to Mr. Carrascoso and pacified Mr. Carrascoso to give his seat to the white man." 
Carrascoso reluctantly gave his "first class" seat in the plane. Desiring no repetition of the 
inconvenience and embarrassments brought by defendant's breach of contract was forced to 
take a Pan American World Airways plane on his return trip from Madrid to Manila. 
 
Point of Controversy – Wrongful expulsion of Carrascoso 
Cause of Action – Breach of contract of air carriage 
CFI Manila – sentenced petitioner to pay respondent Rafael Carrascoso. CA – slightly reduced 
the amount of refund on Carrascoso's plane ticket from P393.20 to P383.10, and voted to 
affirm the appealed decision "in all other respects". 
 
ISSUES: 
Whether Carrascoso was entitled to the first class seat he claims. YES 
Whether there was a finding of bad faith on the part of Air France to entitle Carrascoso for 
the payment of moral damages. YES 
Whether Air France (the employer) can be held liable for the action of its employee (the 
manager). YES 
 
HELD: 
1. Yes, he was entitled to the first class seat. Defendant seems to capitalize on the 
argument that the issuance of a first-class ticket was no guarantee. We are not impressed by 
such reasoning. We cannot understand how a reputable firm like defendant airplane company 
could have the indiscretion to give out tickets it never meant to honor at all. It received the 
corresponding amount in payment of first-class tickets and yet it allowed the passenger to be 
at the mercy of its employees. 
 
2. Yes, there was bad faith. First, That there was a contract to furnish plaintiff a first 
class passage covering, amongst others, the Bangkok-Teheran leg; Second, That said contract 
was breached when petitioner failed to furnish first class transportation at Bangkok; and 
Third, that there was bad faith when petitioner's employee compelled Carrascoso to leave his 
first class accommodation berth "after he was already, seated" and to take a seat in the 
tourist class, by reason of which he suffered inconvenience, embarrassments and humiliations, 
thereby causing him mental anguish, serious anxiety, wounded feelings and social humiliation, 
resulting in moral damages. It is true that there is no specific mention of the term bad faith 
in the complaint. The manager not only prevented Carrascoso from enjoying his right to a first 
class seat; worse, he imposed his arbitrary will; he forcibly ejected him from his seat, made 
him suffer the humiliation of having to go to the tourist class compartment - just to give way 
to another passenger whose right thereto has not been established. Certainly, this is bad 
faith. 
 
3. Yes, Air France is liable for the tortious act of its employees. Article 21 of the Civil Code 
says: “Any person who willfully causes loss or injury to another in a manner that is contrary to 
morals, good customs or public policy shall compensate the latter for the damage.” A contract 
to transport passengers is quite different in kind and degree from any other contractual 
relation. And this is because of the relation which an air-carrier sustains with the public. Its 
business is mainly with the travelling public. It invites people to avail of the comforts and 
advantages it offers. The contract of air carriage, therefore, generates a relation attended 
with a public duty. Neglect or malfeasance of the carrier's employees, naturally, could give 
ground for an action for damages. 
 
Passengers do not contract merely for transportation. They have a right to be treated by the 
carrier's employees with kindness, respect, courtesy and due consideration. They are entitled 
to be protected against personal misconduct, injurious language, indignities and abuses from 
such employees. Any rule or discourteous conduct on the part of employees towards a 
passenger gives the latter an action for damages against the carrier. 
 
Petitioner's contract with Carrascoso is one attended with public duty. The stress of 
Carrascoso's action is placed upon his wrongful expulsion. This is a violation of public duty by 
the petitioner air carrier — a case of quasi-delict. Damages are proper. 
 
#13 Lopez v. Pan Am, 16 SCRA 431 (CRUZ) 
Lopez vs. Pan Am

FACTS:
Plaintiffs made first class reservations with defendant in its Tokyo-San Francisco flight. The
reservations having been confirmed, first class tickets were subsequently issued in favor of
plaintiffs. Through mistake, however, defendant’s agents cancelled the said reservations.
Expecting that some cancellations of bookings would be made before the flight time, the
reservations supervisor decided to withhold from plaintiffs the information that their reservations
had been cancelled. Upon arrival in Tokyo, defendant informed plaintiffs that there was no
accommodation for them in the first class stating that they could not go unless they take the
tourist class. Due to pressing engagements in the United States, plaintiffs were constrained to
take the flight as tourist passengers, but they did so under protest.

ISSUE: Whether defendant acted in bad faith in the breach of its contract with plaintiffs.

HELD:

In so misleading plaintiffs into purchasing first class tickets in the conviction that they had
confirmed reservations for the same, when in fact they had none, defendant wilfully and
knowingly placed itself into the position of having to breach its aforesaid contracts with plaintiffs
should there be no last-minute cancellation by other passengers before flight time, as it turned
out in this case. Such actuation of defendant may indeed have been promoted by nothing more
than the promotion of its self-interest in holding on to plaintiffs as passengers in its flight and
foreclosing their chances to seek the services of other airlines that may have been able to afford
them first class accommodations. All the same, in legal contemplation, such conduct already
amounts to action in bad faith.

Moral damages and exemplary are recoverable for breach of contract of carriage in bad faith.—As
a proximate result of defendant’s breach in bad faith of its contracts with plaintiffs, the latter
suffered social humiliation, wounded feelings, serious anxiety and mental anguish. For plaintiffs
were travelling with first class tickets issued by defendant and yet they were given only the tourist
class. At stopovers, they were expected to be among the first-class passengers by those awaiting
to welcome them, only to be found among the tourist passengers. It may not be humiliating to
travel as tourist passengers; it is humiliating to be compelled to travel as such, contrary to what is
rightfully to be expected from the contractual undertaking.

The rationale behind exemplary or corrective damages is, as the name implies, to provide an
example or correction for public good. ​Defendant having breached its contracts in bad faith, the
court may award exemplary damages in addition to moral damages (Articles 2229, 2232, New Civil
Code). In view of its nature, it should be imposed in such amount as to sufficiently and effectively
deter similar breach of contracts in the future by defendant or other airlines. 
 
#14 Ortigas v. Lufthansa, 64 SCRA 610 (DATAN)

Facts:

Francisco Ortigas, and defendant Lufthansa German Airlines, appealed from the decision of the
Court of First Instance of Manila, condemning the defendant to pay plaintiff an indemnity for the
former's failure to "comply with its obligation to give first class accommodation to a Filipino
passenger holding a first class ticket," This was due to giving of the space instead to a Belgian and
the improper conduct of its agents in dealing with him which was filled with discrimination.

During the trial, there were several postponements of the trial from both sides. Three hearings were
postponed on the request of the plaintiffs, 4 on the request of both parties, and 10 on the request of
respondents.

Due to so many postponements made by the respondent, including the no-show of their European
employees as witnesses, the case tilted out of their favor. One of their witnesses was stricken from
the list due to his non-appearance in the day that the cross-exam on him was to be finished and the
judge moved for a finality regarding the postponements (ie. no postponements were to be made
again)

Ortigas claimed that while in Rome, the discrimination against him took place. Moreover, when he
asked for a seat change to first class during the stop overs, he wasn’t given any. He was only given
the option when he was already in Hong Kong, about 3 hours only from Manila.

Issues:

1. WON the lower court acted in grave abuse of discretion when it denied the defendant’s motion for
postponement on Sept 24, 1966.

2. WON the lower court erred in striking out the testimony of one of the defendants witnesses even if
his testimony was not finished

3. WON the lower court erred in making the defendant pay indemnities.

Held: No to all. Judgment modified raising damages from 100k to 150k.

Ratio:

1. The case had been pending for about three years and had actually suffered during that period
even more than the usually permissible number of continuances, quite often to suit the convenience
of defendant's counsel. Notice of the September 28, 1966 schedule had been served on counsel the
month previous. It must be assumed that due preparations and arrangements were to be made
since the receipt of that notice to insure the presence in Manila for the expected witnesses on the
date set. Under the circumstances, the excuse given by defendant that the witnesses could not
leave their respective stations and places of work to attend the trial is plainly unacceptable. There
was enough time and opportunity for defendant to have made the corresponding adjustments in the
assignments of its personnel so as to enable its witnesses to be in court.
As it is, there was actually no basis at all for the exercise of discretion on the part of the trial judge in
a manner favorable to it. Trials may be postponed because of the absence of evidence only when
such absence is justified. Mere absence is not a justification in itself. Section 4 of Rule 22 is
sufficiently clear on this point. It provides that "A motion to postpone a trial on the ground of absence
of evidence can be granted only upon affidavit showing the materiality of evidence expected to be
obtained, and that due diligence has been used to procure it." This means that it must be shown to
the court that due diligence had been exercised in either securing the presence of the evidence
(witnesses) or preventing the absence thereof.

Indeed, even if such reason were given earlier on September 24, 1966 the court would have been as
well justified in denying the requested postponement. We cannot see any reason why, despite its
having knowledge of the date of the hearing about a month before, defendant did not see to it that its
expected witnesses were not assigned to do duty on the day they were supposed to appear in court.
We cannot believe Lufthansa could be so undermanned that such a simple adjustment of its
personnel had to be "impossible."

2. The right of a party to cross-examine the witnesses of his adversary is invaluable as it is inviolable
in civil cases, no less than the right of the accused in criminal cases. The express recognition of
such right of the accused in the Constitution does not render the right of parties in civil cases less
constitutionally based, for it is an indispensable part of the due process guaranteed by the
fundamental law. Subject to appropriate supervision by the judge in order to avoid unnecessary
delays on account of its being unduly protracted and to needed injunctions protective of the right of
the witness against self-incrimination and oppressive and unwarranted harassment and
embarrassment, a party is absolutely entitled to a full cross-examination as prescribed in Section 8
of Rule 132 thus: "Upon the termination of the direct examination, the witness may be
cross-examined by the adverse party as to any matters stated in the direct examination, or
connected therewith, with sufficient fullness and freedom to test his accuracy and truthfulness and
freedom from interest or bias, or the reverse, and to elicit all important facts bearing upon the issue."
Until such cross-examination has been finished, the testimony of the witness cannot be considered
as complete and may not, therefore, be allowed to form part of the evidence to be considered by the
court in deciding the case.

Oral testimony may be taken into account only when it is complete, that is, if the witness has been
wholly cross-examined by the adverse party or the right to cross-examine is lost wholly or in part thru
the fault of such adverse party. But when cross-examination is not and cannot be done or completed
due to causes attributable to the party offering the witness, the uncompleted testimony is thereby
rendered incompetent.

In the case at bar, however, the Supreme Court has not opted not to rely exclusively on the
foregoing considerations. In order to satisfy as to whether or not defendant stands to be irreparably
prejudiced by the impugned action of the trial court relative to the testimony of Lazzari, the justices
have just the same gone over the transcript thereof. After considering the same, they claimed that
even his direct testimony, without taking into account anymore his answers to the cross-examination
questions of counsel for plaintiff, cannot be of much weight in establishing the defenses in
defendant's answer.
However, the trial court's action cannot be categorized as arbitrary or oppressive or as amounting to
a grave abuse of discretion. To be sure, this second order was but a logical consequence of the
previous order denying defendant's motion for postponement. With such denial, the next thing in
order was to declare the presentation of evidence of the defendant terminated. Accordingly, it was
necessary to determine what evidence could be considered to be for the defendant. And so when
counsel for plaintiff asked the court to strike out the testimony so far given by Lazarri, there was
practically no alternative for the court but to grant the same. Indeed, defendant's counsel could not
and did not offer any objection thereto.

3. In the light of all the foregoing, there can be no doubt as to the right of Ortigas to damages, both
moral and exemplary. Precedents We have consistently adhered to so dictate.

Lopez- According to the Court, such omission placed plaintiffs in a predicament that enabled the
company to keep the plaintiffs as their passengers in the tourist class, thereby retaining the business
and promoting the company's self-interest at the expense of, embarrassment, discomfort and
humiliation on the part of the plaintiffs.

These precedents, as may be seen, apply four-square to herein plaintiffs case. Defendant's liability
for willful and wanton breach of its contract of carriage with plaintiff is, therefore, indubitable. 
 
 
 
#15 PAL vs Miano, 242 SCRA 235 (DIMAUKOM) 

PHILIPPINE AIR LINES, petitioner, 

vs. 

FLORANTE A. MIANO, respondent. 

G.R. No. 106664 March 8, 1995 

FACTS: 

On August 31, 1988, private respondent took petitioner's flight bound for Germany. He had an 

immediate onward connecting flight via Lufthansa flight to Vienna, Austria. At the NAIA, he 

checked-in one brown suitcase but did not declare a higher valuation. He claimed that his suitcase 

contained money, documents, one Nikkon camera with zoom lens, etc. Upon private respondent's 

arrival at Vienna, his checked-in baggage was missing. He reported the matter to the authorities 

and after three (3) hours of waiting, he proceeded to Piestany, Czechoslovakia. Eleven (11) days 

after, his suitcase was delivered to him in Piestany. Private respondent instituted an action for 

damages before the RTC Makati which rendered a decision awarding private respondent moral and 

exemplary damages and atty’s fees. 


ISSUE:  

Whether or not the RTC erred in awarding moral and exemplary damages to private respondent. 

RULING: 

Assailed Decision MODIFIED deleting the award of moral and exemplary damages and attorney's 

fees. 

In breach of contract of carriage by air, moral damages are awarded only if the defendant acted 

fraudulently or in bad faith. The trial court erred in awarding moral damages to private respondent. 

The established facts evince that petitioner's late delivery of the baggage for eleven (11) days was 

not motivated by ill will or bad faith. The SC neither sustained the award of exemplary damages. 

The prerequisite for the award of exemplary damages in cases of contract or quasi-contract is that 

the defendant acted in wanton, fraudulent, reckless, oppressive, or malevolent manner. The 

undisputed facts do not so warrant the characterization of the action of petitioner. 

The award of attorney's fees must also be disallowed for lack of legal leg to stand on. Needless to 
say, award of attorney’s fees must be deleted where the award of moral and exemplary damages 
are eliminated. 

 
#16 PAL vs. Lopez, Jr., G.R. No. 156654, November 20, 2008 (DYSANGCO) 
 
FACTS 
  
Lopez filed a complaint claiming that PAL had unjustifiably downgraded his seat from 
business class to economy class in his return flight from Bangkok to Manila, and that in 
view thereof, PAL should pay him moral damages of at least P100,000.00, exemplary 
damages of at least 20,000.00, attorney’s fees in the sum of P30,000.00 and costs of suit. 
He averred that he purchased business class ticket and was surprised to learn during his 
check-in for return flight to Manila that his status was changed, and PAL was not able to 
offer any valid explanation. 
  
PAL denied the liability and argued that it was due to Lopez’s own fault. PAL also asserted 
that Lopez did not complain against it during the check-in and raised the issue only after 
the flight. Thus, PAL prayed that the case be dismissed for lack of merit. 
  
The trial court held that the inattention and lack of care on the part of the common 
carrier, PAL, resulting in the failure of the passenger to be accommodated in the class 
contracted for amounts to bad faith or fraud, making it liable for damages. It also 
awarded attorney's fees in favor of Lopez after noting that he was forced to litigate to 
assert his rights. PAL was ordered to pay Lopez P100,000.00 for moral damqges, 
P20,000.00 for exemplary damages and P30,000.00 for attorney’s fees and also to pay for 
the cost of suit. 
  
On appeal, CA affirmed in toto the trial court’s decision. 
  
PAL moved for reconsideration but denied. Hence, this petition. 
  
ISSUE 
 
Whether or not the amount of moral damages awarded by the trial court, as affirmed by 
the CA, was excessive. 
 
RULING 
  
No. In Mercury Drug Corporation v. Baking, 523 SCRA 184 (2007), the SC had stated that 
“there is no hard-and-fast rule in determining what would be a fair and reasonable amount 
of moral damages, since each case must be governed by its own peculiar facts. However, it 
must be commensurate to the loss or injury suffered.” Taking into account the attending 
circumstances in this case, SC believes that the amount of P100,000 awarded as moral 
damages is appropriate. 

 
#17 United Airlines vs CA, 357 SCRA 99 (FULLEROS) 
#18 Cathay Pacific v. Vasquez, 399 SCRA 207 (GR 150843; 3/14/03) (GALLEGO) 
FACTS: 
Cathay  is  a  common  carrier  engaged  in  the  business  of  transporting  passengers  and 
goods  by  air.  As  part  of  its  marketing  strategy,  Cathay  accords  its  frequent  flyers 
membership  in  its  Marco  Polo  Club.  The  members  enjoy  several  privileges,  such  as 
priority  for  u
​ pgrading  of  booking  without  any  extra  charge  whenever  an  opportunity 
arises​.  Thus,  a  frequent  flyer  booked  in  the  Business  Class  has  priority  for  upgrading  to 
First Class if the Business Class Section is fully booked. 
Respondents-spouses  Dr.  Daniel  Earnshaw  Vazquez  and  Maria  Luisa  Madrigal  Vazquez 
are Gold Card members of its Marco Polo Club.  
On 24 September 1996, the Vazquezes, together with their maid and two friends Pacita 
Cruz and Josefina Vergel de Dios, went to Hongkong for pleasure and business. 
For  their  return  flight  to  Manila,  they  were  booked  on  Cathay’s  Flight.  Two  hours  before 
their  time  of  departure,  the  Vazquezes  and  their  companions  checked  in  their  luggage  at 
Cathay’s  check-in counter and were given their respective boarding passes, to wit, ​Business 
Class boarding passes for the Vazquezes and their two friends​,  and  Economy  Class for 
their maid. They then proceeded to the Business Class passenger lounge. 
When  boarding  time  was  announced,  the  Vazquezes  and  their  two  friends  went  to 
Departure  Gate  which  was  designated  for  Business  Class  passengers.  Dr.  Vazquez 
presented  his  boarding  pass  to  the  ground  stewardess.  The  ground  stewardess  was 
assisted  by  a  ground  attendant  by  the  name  of  Clara  Lai  Fun  Chiu.  When  Ms.  Chiu glanced 
at  the  computer  monitor,  she  saw  a  message  that  ​there  was  a  “seat  change”  from 
Business Class to First Class, for the Vazquezes. 
Dr.  Vazquez  refused  the  upgrade​,  reasoning  that  it  would  not  look  nice  for  them  as 
hosts  to  travel  in  First  Class  and  their  guests,  in  the  Business  Class;  and  moreover,  they 
were  going  to  discuss  business  matters  during  the  flight.  He  also  told  Ms.  Chiu  that  she 
could  have  other  passengers  instead  transferred  to  the  First  Class  Section.  Dr.  Vazquez 
continued  to  refuse,  so  Ms.  Chiu  told  them  that  if  they  would  not  avail  themselves  of  the 
privilege,  they  would  not  be  allowed  to  take  the  flight.  Eventually,  after  talking to his two 
friends, Dr. Vazquez gave in. He and Mrs. Vazquez then proceeded to the First Class Cabin. 
Upon  return  to  the  Philippines,  Vazquez  demanded  that  they  may  be  indemnified in the 
amount of 1 million pesos for the “humiliation and embarrassment” caused by its employees.  
In  his  reply  of  14  October  1996,  Mr.  Larry  Yuen,  the  assistant  to  Cathay’s  Country 
Manager  Argus  Guy  Robson,  informed  the  Vazquezes  that  Cathay  would  investigate  the 
incident and get back to them within a week’s time. 
On  8  November  1996,  after  Cathay’s  failure  to  give  them  any  feedback  within  its 
self-imposed  deadline,  the  Vazquezes  instituted  before the Regional Trial Court of Makati 
City  an  action  for  damages  against  Cathay,  praying  for  the  payment  to  each  of  them  the 
amounts  of  P250,000  as  temperate  damages;  P500,000  as  moral  damages;  P500,000  as 
exemplary or corrective damages; and P250,000 as attorney’s fees. 
The  trial  court  rendered  a  decision  in  favor  of  Vazquezes  holding  that  Cathay  offers 
various  classes  of  seats  from  which  passengers  are  allowed  to  choose  regardless  of  their 
reasons  or  motives,  whether  it  be  due  to  budgetary  constraints  or  whim.  The  choice 
imposes  a  clear  obligation  on  Cathay  to  transport  the  passengers  in  the  class  chosen  by 
them.  The  carrier  cannot,  without  exposing  itself  to  liability,  force  a  passenger  to 
involuntarily  change  his  choice.  The  upgrading  of  the  Vazquezes’  accommodation  over  and 
above  their  vehement  objections  was  due  to  the  overbooking  of the Business Class. It was 
a  pretext  to  pack  as  many  passengers  as  possible  into  the  plane  to  maximize  Cathay’s 
revenues.  Cathay’s  actuations in this case displayed deceit, gross negligence, and bad faith, 
which entitled the Vazquezes to awards for damages. 
a)Nominal damages in the amount of P100,000.00 for each plaintiff; 
b)Moral damages in the amount of P2,000,000.00 for each plaintiff; 
c)Exemplary damages in the amount of P5,000,000.00 for each plaintiff; 
d)Attorney’s fees and expenses of litigation in the amount of P1,000,000.00 
for each plaintiff; and 
e)Costs of suit. 
On  appeal  by  the petitioners, the Court of Appeals, in its decision of 24 July 2001, ​deleted 
the  award  for  exemplary  damages;  and  it  reduced  the  awards  for  moral  and  nominal 
damages  for  each  of  the  Vazquezes  to  P250,000  and  P50,000,  respectively,  and  the 
attorney’s fees and litigation expenses to P50,000 for both of them. 
The  Court  of  Appeals  ratiocinated  that  by  upgrading  the  Vazquezes  to  First  Class, 
Cathay  novated the contract of carriage without the former’s consent. There was a breach 
of  contract  not  because  Cathay  overbooked  the  Business  Class  Section  of  Flight  CX-905 
but  because  the  latter  pushed  through  with  the  upgrading  despite  the  objections  of  the 
Vazquezes 
On  appeal  by  the petitioners, the Court of Appeals, in its decision of 24 July 2001, ​deleted 
the  award  for  exemplary  damages;  and  it  reduced  the  awards  for  moral  and  nominal 
damages  for  each  of  the  Vazquezes  to  P250,000  and  P50,000,  respectively,  and  the 
attorney’s fees and litigation expenses to P50,000 for both of them. 
The  Court  of  Appeals  ratiocinated  that  by  upgrading  the  Vazquezes  to  First  Class, 
Cathay  novated the contract of carriage without the former’s consent. There was a breach 
of  contract  not  because  Cathay  overbooked  the  Business  Class  Section  of  Flight  CX-905 
but  because  the  latter  pushed  through  with  the  upgrading  despite  the  objections  of  the 
Vazquezes 
On  appeal  by  the petitioners, the Court of Appeals, in its decision of 24 July 2001, ​deleted 
the  award  for  exemplary  damages;  and  it  reduced  the  awards  for  moral  and  nominal 
damages  for  each  of  the  Vazquezes  to  P250,000  and  P50,000,  respectively,  and  the 
attorney’s fees and litigation expenses to P50,000 for both of them. 
The  Court  of  Appeals  ratiocinated  that  by  upgrading  the  Vazquezes  to  First  Class, 
Cathay  novated the contract of carriage without the former’s consent. There was a breach 
of  contract  not  because  Cathay  overbooked  the  Business  Class  Section  of  Flight  CX-905 
but  because  the  latter  pushed  through  with  the  upgrading  despite  the  objections  of  the 
Vazquezes 
On  appeal  by  the petitioners, the Court of Appeals, in its decision of 24 July 2001, ​deleted 
the  award  for  exemplary  damages;  and  it  reduced  the  awards  for  moral  and  nominal 
damages  for  each  of  the  Vazquezes  to  P250,000  and  P50,000,  respectively,  and  the 
attorney’s fees and litigation expenses to P50,000 for both of them. 
The  Court  of  Appeals  ratiocinated  that  by  upgrading  the  Vazquezes  to  First  Class, 
Cathay  novated the contract of carriage without the former’s consent. There was a breach 
of  contract  not  because  Cathay  overbooked  the  Business  Class  Section  of  Flight  CX-905 
but  because  the  latter  pushed  through  with  the  upgrading  despite  the  objections  of  the 
Vazquezes. 
On  appeal  by  the  petitioners,  the  Court  of  Appeals,  deleted  the  award  for  exemplary 
damages;  and  it  reduced  the  awards  for  moral  and  nominal  damages  for  each  of  the 
Vazquezes  to  P250,000  and  P50,000,  respectively,  and  the  attorney’s  fees  and  litigation 
expenses to P50,000 for both of them. 
The  Court  of  Appeals  ratiocinated  that  by  upgrading  the  Vazquezes  to  First  Class, 
Cathay  novated the contract of carriage without the former’s consent. There was a breach 
of  contract  not  because  Cathay  overbooked  the  Business  Class  Section  of  Flight  CX-905 
but  because  the  latter  pushed  through  with  the  upgrading  despite  the  objections  of  the 
Vazquezes.  
  
ISSUE: 
Whether  or  not  there  is  a  breach  of  contract  and  Vazquezes  are  entitled  to  moral  and 
exemplary damages. 
  
RULING: 
Yes.  There  is  a  breach  of  contract  ​BUT  the  Vazquezes  are  ​NOT ENTITLED TO MORAL 
AND EXEMPLARY DAMAGES. 
The  Court  held  that  normally,  one  would  appreciate  and  accept  an  upgrading,  for  it 
would  mean  a  better  accommodation.  But,  whatever  their  reason  was  and  however  odd  it 
might  be,  the  Vazquezes  had  every  right  to  decline  the upgrade and insist on the Business 
Class  accommodation  they  had  booked  for  and  which  was  designated  in  their  boarding 
passes.  They  clearly  waived  their  priority  or  preference  when  they  asked  that  other 
passengers  be  given  the  upgrade.  It  should  not  have  been  imposed  on  them  over  their 
vehement  objection.  By  insisting  on  the  upgrade,  Cathay breached its contract of carriage 
with the Vazquezes. 
  Moral  damages  include  physical  suffering,  mental  anguish,  fright,  serious  anxiety, 
besmirched reputation, wounded feelings, moral shock, social humiliation, and similar injury. 
Although  incapable  of  pecuniary  computation,  moral  damages may be recovered if they are 
the  proximate  result  of  the  defendant’s  wrongful  act  or  omission.  Thus,  case  law 
establishes  the  following  requisites  for  the  award  of  moral  damages:  (1)  there must be an 
injury  clearly  sustained  by  the  claimant,  whether  physical,  mental  or  psychological;  (2) 
there  must  be  a  culpable  act  or  omission  factually  established;  (3)  the  wrongful  act  or 
omission  of  the  defendant  is  the  proximate  cause  of  the  injury  sustained by the claimant; 
and  (4)  the  award  for  damages  is  predicated  on any of the cases stated in Article 2219 of 
the Civil Code. 
Moral  damages  predicated  upon  a  breach  of contract of carriage may only be 
recoverable  in  instances  where  the  carrier  is  guilty  of  fraud  or  bad  faith or where 
the  mishap  resulted  in  the  death  of  a passenger.  Where  in  breaching  the  contract  of 
carriage  the  airline  is  not  shown  to  have  acted  fraudulently  or  in  bad  faith,  liability  for 
damages  is  limited  to  the  natural  and  probable  consequences  of  the  breach  of  the 
obligation  which  the  parties  had  foreseen  or  could  have  reasonably  foreseen.  In  such  a 
case the liability does not include moral and exemplary damages. 
In this case, we have ruled that the breach of contract of carriage, which consisted 
in  the  involuntary  upgrading  of  the  Vazquezes’  seat  accommodation,  was  not  attended  by 
fraud  or bad faith. The Court of Appeals’ award of moral damages has, therefore, no leg to 
stand on. 
The  deletion  of  the  award  for  exemplary  damages  by  the  Court  of  Appeals  is 
correct.  It  is  a  requisite  in  the  grant  of  exemplary  damages  that  the  act of the offender 
must  be  accompanied  by  bad  faith  or  done  in  wanton,  fraudulent  or  malevolent  manner. 
Such  requisite  is  absent  in  this  case.  Moreover,  to  be  entitled  thereto  the  claimant  must 
first  establish  his  right  to  moral,  temperate,  or  compensatory  damages.  Since  the 
Vazquezes  are not entitled to any of these damages, the award for exemplary damages has 
no  legal  basis.  And  where  the  awards  for  moral  and  exemplary  damages  are  eliminated,  so 
must the award for attorney’s fees. 
  The  Court  awards  only  nominal  damages  in  the  amount  of  P5,000.00  to  the 
respondent spouses. 
 
#19 Air France v. Gillego, G.R. No. 165266, December 15, 2010 (LEONOR) 
FACTS: Gillego, then incumbent Congressman and Chairman of the House of Representatives 
Committee on Civil, Political and Human Rights, was invited to participate as one of the keynote 
speakers at the 89th Inter-Parliamentary Conference Symposium on Parliament Guardian of Human 
Rights to be held in Budapest, Hungary and Tokyo, Japan. 
 
 
On May 16, 1993, Gillego left Manila on board Air Frances aircraft bound for Paris, France. While 
waiting at the Airport for his connecting flight to Budapest scheduled a few hours after his arrival 
learned that Air France had another aircraft bound for Budapest with an earlier departure time 
than his scheduled flight. He then made arrangements for the change in his booking. He was given a 
corresponding ticket and boarding pass and also a new baggage claim stub for his checked-in 
luggage. However, his baggage despite numerous follow-up was never delivered to him prompting 
Gillego to purchase new set of clothes and other personal effects. 
 
 
Gillego filed a complaint for damages against the Air France alleging that by reason of its 
negligence and breach of obligation to transport and deliver his luggage, Gillego suffered 
inconvenience, serious anxiety, physical suffering and sleepless nights. It was further alleged that 
due to the physical, mental and emotional strain resulting from the loss of his luggage, aggravated 
by the fact that he failed to take his regular medication, Gillego had to be taken to a medical clinic 
in Tokyo, Japan for emergency treatment. 
 
The RTC found there was gross negligence on the part of Air France. It likewise found Air France 
guilty of willful misconduct as it persistently disregarded the rights of Gillego. As to the 
applicability of the limited liability for lost baggage under the Warsaw Convention, the trial court 
rejected the argument of Air France. The CA affirmed the trial courts decision. 
 
ISSUES: 
 
I. Was there legal and factual basis that Air France's actions were attended by gross negligence, 
bad faith and willful misconduct and that it acted in a wanton, fraudulent, reckless, oppressive or 
malevolent manner to justify award of moral and exemplary damages? 
 
II. Is the amount of damages awarded by the RTC and affirmed by the CA as moral and exemplary 
damages excessive, unconscionable and unreasonable? 
 
HELD: I. ​In an action based on a breach of contract of carriage, the aggrieved party does not 
have to prove that the common carrier was at fault or was negligent. All that he has to prove 
is the existence of the contract and the fact of its non-performance by the carrier. 
 
The action filed by the respondent is founded on such breach of the contract of carriage with 
petitioner who offered no satisfactory explanation for the unreasonable delay in the delivery of 
respondents baggage. The presumption of negligence was not overcome by the petitioner and hence 
its liability for the delay was sufficiently established. 
 
 
The Court held that the trial and appellate courts did not err in finding that petitioner acted in bad 
faith in repeatedly ignoring respondents follow-up calls. Clearly, Air France did not give the 
attention and care due to its passenger whose baggage was not transported and delivered to him at 
his travel destination and scheduled time; inattention to and lack of care for the interest of its 
passengers who are entitled to its utmost consideration, particularly as to their convenience, 
amount to bad faith which entitles the passenger to an award of moral damages. 
 
 
HELD: II. ​The amount of damages must be fair, reasonable and proportionate to the injury 
suffered. The purpose of awarding moral damages is to enable the injured party to obtain 
means, diversion or amusement that will serve to alleviate the moral suffering he has 
undergone by reason of defendant's culpable action. ​On the other hand, the aim of awarding 
exemplary damages is to deter serious wrongdoings. Hence, the Court held that the sum of 
P1,000,000.00 awarded by the trial court is excessive and not proportionate to the loss or 
suffering inflicted on the passenger under the circumstances. 
 
#20 Sulpicio Lines, Inc. vs. Curso, G.R. No 157009, March 17, 2010 (MACAPAAR) 
  
FACTS: ​Dr. Curso boarded MVDoña Marilyn, an inter-​​-​island vessel owned and operated by petitioner
Sulpicio Lines, Inc., bound for Tacloban. The ship sank while at sea and many bodies of its ill-​​-f​ ated
passengers (including Dr. Curso) were never found.

Respondents (siblings of Dr. Curso) sued the petitioner to claim damages based on breach of contract
of carriage by sea, averring that the petitioner had acted negligently in transporting Dr. Curso and the
other passengers.

They claim that since Dr. Curso died single and without issue, they were his surviving heirs and
successors in interest who are entitled to recover ​moral and other damages (compensatory,
exemplary, expenses of litigation, costs of suit).

The petitioner denied liability, insisting that the sinking of the vessel was due to force majeure (i.e.,
Typhoon Unsang), which exempted a common carrier from liability. It averred that the MV Doña Marilyn
was seaworthy in all respects, and was in fact cleared by the Philippine Coast Guard for the voyage;
and that after the accident it conducted intensive search and rescue operations and extended
assistance and aid to the victims and their families.

The RTC dismissed the complaint finding that the vessel sank due to force majeure, and that the ship was
seaworthy. The CA reversed the decision stating that there was inadequate proof to show that Sulpicio
Lines, Inc., or its officers and crew, had exercised the required degree of diligence (extraordinary) to
acquit the it of liability. The CA claims that the mishap would not have occurred if the crew had been
monitoring the weather reports. As such, Sulpicio Lines Inc. was ordered to pay death indemnity, loss of
earning capacity, moral damages and costs of suit. Hence this petition.

ISSUES: Whether or not the surviving brothers and sisters of a deceased passenger of a vessel that
sinks during a voyage is entitled to recover MORAL DAMAGES from the common carrier.

RULING: NO. They are not included in the law. As a general rule, moral damages are not recoverable in
actions for damages predicated on a breach of contract, unless there is fraud or bad faith. As an
exception, moral damages may be awarded in case of breach of contract of carriage that results in the
death of a passenger, in accordance with Article 1764, in relation to Article 2206 (3), of the Civil Code,
which states: “The spouse, legitimate and illegitimate descendants and ascendants of the deceased may
demand moral damages for mental anguish by reason of the death of the deceased.”
The foregoing legal provisions set forth the persons entitled to moral damages. The omission from Article
2206 (3) of the brothers and sisters of the deceased passenger reveals legislative intent to exclude them
from the recovery of moral damages for mental anguish by reason of the death of the deceased. Same
with the case in ​North Negros Sugar Company, Inc. v. Ybañez t​ hat in case of death caused by
quasi--delict, the brother of the deceased was not entitled to the award of moral damages based
on Article 2206 of the Civil Code.

While it is true that under Article 1003 of the Civil Code they succeeded to the entire estate of the late Dr.
Curso in the absence of the latter’s descendants, ascendants, illegitimate children, and surviving spouse.
However, they were not included among the persons entitled to recover moral damages, as enumerated
in Article 2219 of the Civil Code, which circumscribes the instances in which moral damages may be
awarded. The provision does not include succession in the collateral line as a source of the right to
recover moral damages.

Therefore, the award of moral damages is deleted and set aside. 


 
 
Subsidiary liability of Employer under Art. 103, RPC 
  
#21 Gregoria vda de Paman, et. al., Hon. Seneris, G.R. No. L-37632, July 30. 1982 
(MONCADA) 
 
Facts: ​Accused-respondent de los Santos was charged and held guilty of Simple Imprudence 
resulting in Homicide. 
 
Paman, widow of the victim filed a motion for execution of the judgment to enforce the civil liability 
of the accused- respondent and ex parte motion for execution of the judgment thereof. Western 
Mindanao Lumber Company was duly notified. Such motion was granted. However, the Sheriff’s 
Return of Service showed that the accused- respondent de los Santos had no property registered 
in his name. 
 
A "Motion for Execution on Subsidiary Liability of Employer Western Mindanao Lumber Company 
under Article 103 of the Revised Penal Code." Was filed by the petitioner. Petitioner contended 
therein that the subsidiary liability of the employer Western Mindanao Lumber Company in the 
event the accused is insolvent, is executory in nature and there is no need for a separate action or a 
further civil case to be filed in the enforcement of the decision aforementioned. Petitioner 
concluded that the tenor of the aforesaid decision implies that the subsidiary liability of the 
employer may be enforced in the same proceeding. 
 
Respondent judge denied the motion for issuance of writ of execution against the employer of de 
los Santos. He opined that the alleged employer not having been notified that its driver was facing a 
criminal charge, a separate civil action must be filed. 
 
Issue: ​Whether or not the subsidiary liability established in Article 103 of the Revised Penal Code 
may be enforced in the same criminal case where the award was made, or in a separate civil action; 
 
Ruling:​ Yes. Section 1, Rule 111 of the Rules of Court provides that "when a criminal action is 
instituted, the civil action for recovery of civil liability arising from the offense charged is 
impliedly instituted with the criminal action, unless the offended party expressly waives the civil 
action or reserves his right to institute it separately." That means as if two actions are joined in 
one as twins, each one completes with the same completeness as any of the two normal persons 
composing the twins. It means that the civil action may be tried and prosecuted, with all the 
ancillary processes provided by law. It was explained therein that the proceeding for the 
enforcement of the subsidiary liability may be considered as part of the proceeding for the 
execution of the judgment. A case in which an execution has been issued is regarded as still pending 
so that all proceedings on the execution are proceedings in the suit. 
 
This being the case, this Court stated that it has no other function than to render a decision based 
upon the indemnity awarded in the criminal case and has no power to amend or modify it even if in 
its opinion an error has been committed in the decision. A separate and independent action is, 
therefore, unnecessary and would only unduly prolong the agony of the heirs of the victim. 
 
 
#22 Catacutan vs Heirs of Norman Kadusale et al., G.R. No. 131280, Oct. 18, 2000 
(PELAYO) 
  
iv. Exemplary 
Arts. 2229, 2232, 2233 
  
#23 Mecenas v. Court of Appeals, 180 SCRA 83 (RAMORAN) 
 
FACTS: 
 
 
#24 Singapore Airlines Limited v. Andion Fernandez, G.R. No. 142305, December 10, 2003 
(REY) 
 

FACTS: 

Respondent  Andion  Fernandez  is  an  acclaimed  soprano  in  the  Philippines  and  abroad. At the 
time  of  the  incident,  she was availing of an educational grant from the Federal Republic of Germany 
pursuing  a  Master’s  Degree  in  Music  major  in  Voice.  She  was  invited  to  sing  before  the  King  and 
Queen  of  Malaysia  on  Feb.  3-4,  1991.  For  this  purpose,  she  bought an airline ticket from Singapore 
Airlines  (SAL)  for  the  Frankfurt-Manila-Malaysia  route.  The  respondent  had  to  pass  by  Manila  in 
order  to  gather  her  wardrobe  and  rehearse  with  the  pianist.  SAL  issued  a ticket for Flight SQ 27 
leaving  Frankfurt  on  Jan.  27,  1991  for  Singapore  with  connections  to  Manila  in  the morning of Jan. 
28,  1991.  On  Jan.  27,  1991,  SQ  27  left  Frankfurt  but  arrived  two  hours  late  in  Singapore  on  Jan. 
28,  1991.  By  then,  the  aircraft  bound  for  Manila  had  already  left.  Upon  deplaning  in  Singapore, 
Fernandez  approached  the  transit  counter  at  Changi  Airport  and  was  told  by  a  lady  employee  that 
there  were  no  more  flights  to  Manila  on  that  day  and  that  she  had  to  stay  in  Singapore,  if  she 
wanted,  she  could  fly  to  HK but at her own expense. Respondent stayed with a relative in Singapore 
for the night. 
  

The  next  day,  she  was  brought  back  to  the  airport  and  approached  the  counter  for 
immediate  booking  but  was  told  by  a  male  employee:  “Can’t  you  see,  I  am  doing  something.”  She 
explained her predicament but was told: “It’s your problem, not ours.” The respondent never made it 
to  Manila  and  was  forced  to  take  a  direct  flight  to  Malaysia  on  Jan.  29, 1991 through the efforts 
of  her  mother  and  a  travel  agency  in  Manila.  Her  mother  had  to  travel  to  Malaysia  with  the 
wardrobe  which  caused them to incur expenses of ₱50,000. The Regional Trial Court (RTC) in Manila 
ordered  SAL  to  pay  the  respondent  ₱50,000  as  actual  damages,  ₱250,000  as  moral  damages, 
₱100,000  as  exemplary damages, ₱75,000 as attorney’s fees and costs of suit. The Court of Appeals 
(CA) affirmed the RTC’s decision. 

  

ISSUE: 

Whether or not SAL violated the contract of carriage. 

RULING: 

Yes,  when an airline issues a ticket to a passenger, confirmed for a particular flight on 
a  certain  date,  a  contract  of  carriage  arises.  The  passenger  has  every  right  to  expect  that 
he  be  transported  on  that  flight  and  on  that  date.  If  he  does  not,  then  the  carrier  opens 
itself  to  a  suit  for  a  breach  of  contract  of  carriage​.  A  contract  of  carriage  requires  common 
carriers  to  transport  passengers  safely  as  human  care  and  foresight  can  provide  (Art. 1755, NCC). 
In  an  action  for  breach  of  a  contract  of  carriage,  the  aggrieved  party  does not have to prove that 
the  common  carrier  was  at  fault  or  was  negligent. All that is necessary is to prove the existence of 
the  contract  and  the  fact  of  its  non-performance by the carrier. SAL failed to inform of the delay 
in  the  turnaround  aircraft  in  Frankfurt,  neither  did  it  ask  if  the  respondent  and  25  other  delayed 
passengers  are  amenable  to  a  stay  in  Singapore.  Even  SAL’s  manual  mandates  that  in  cases  of 
urgent  connections,  the  SAL  head  office  has  to  be  informed  of  delays  so  as  to  make  needed 
arrangements for connecting passengers. 

Petition is ​DENIED​. The CA decision is affirmed. 


 
 
 
 
#25 PHILIPPINE NATIONAL RAILWAYS (PNR) vs C.A. (SANTOS) 
​G.R. No. L-55347, October 4, 1985 
  
FACTS:  
  On  10  September  1972,  at  about  9:00  p.m.,  Winifredo  Tupang,  husband  of  Rosario  Tupang, 
boarded  Train  516  of  the  Philippine  National  Railways  at  Libmanan,  Camarines  Sur,  as  a  paying 
passenger  bound  for  Manila.  Due  to  some  mechanical  defect,  the  train  stopped  at  Sipocot, 
Camarines Sur, for repairs, taking some two hours before the train could resume its trip to Manila. 
  
  Unfortunately,  upon  passing Iyam Bridge at Lucena, Quezon, ​Winifredo Tupang fell off the 
train  resulting  in  his  death.  The  train  did  not  stop  despite  the  alarm  raised  by  the  other 
passengers  that  somebody  fell  from  the  train.  Instead,  the train conductor, Perfecto Abrazado, 
called  the  station  agent  at  Candelaria,  Quezon,  and  requested  for  verification  of  the  information. 
Police  authorities  of  Lucena  City  were  dispatched to the Iyam Bridge where they found the lifeless 
body  of  Winifredo  Tupang.  As  shown  by  the  autopsy  report,  Winifredo  Tupang  died  of 
cardio-respiratory  failure  due  to  massive  cerebral  hemorrhage  due to traumatic injury. Tupang was 
later buried in the public cemetery of Lucena City by the local police authorities. 
  
  Upon  complaint  filed  by  the  deceased’s  widow,  Rosario  Tupang,  the  then  CFI  Rizal,  after 
trial,  held  the  PNR  liable  for  damages  for  breach  of  contract  of  carriage  and  ordered  it  to  pay 
Rosario  Tupang  the  sum  of  P12,000.00 for the death of Winifredo Tupang, plus P20,000.00 for loss 
of  his  earning  capacity,  and  the  further  sum  of  P10,000.00  as  moral  damages,  and  P2,000.00  as 
attorney’s fees, and cost. 
  
  On  appeal,  the  Appellate Court sustained the holding of the trial court that the PNR did not 
exercise  the utmost diligence required by law of a common carrier. It further increased the amount 
adjudicated  by  the  trial  court  by  ordering  PNR  to  pay  Rosario  Tupang  an  additional  sum  of 
P5,000,00  as  exemplary  damages.  Moving  for reconsideration of the above decision, the PNR raised 
for  the  first  time,  as  a  defense,  the  doctrine  of  state  immunity  from  suit.  The motion was denied. 
Hence the petition for review. 
  
ISSUE: 
  Whether there was ​contributory negligence​ on the part of Tupang. 
  
HELD: 
  Yes,  there  was  contributory  negligence  on  the  part  of  Tupang.  ​While  PNR  failed  to 
exercise  extraordinary  diligence  as  required  by  law,  it  appears  that  the  deceased  was 
chargeable  with  contributory  negligence.  Since  he  opted  to  sit  on  the  open platform between the 
coaches  of  the  train,  he  should  have  held  tightly  and  tenaciously  on the upright metal bar found at 
the  side  of  said  platform  to  avoid  falling  off  from  the  speeding  train.  ​Such  contributory 
negligence,  while  not  exempting  the  PNR  from  liability,  nevertheless  justified  the  deletion  of 
the amount adjudicated as moral damages. 
  
  PNR  has  the  obligation  to transport its passengers to their destinations and to observe 
extraordinary  diligence  in  doing  so.  Death  or  any  injury  suffered  by  any  of  its  passengers 
gives  rise  to  the  presumption  that  it  was  negligent  in  the  performance  of  its  obligation  under 
the  contract  of  carriage.  ​PNR  failed  to  overthrow  such  presumption  of  negligence  with  clear and 
convincing  evidence,  inasmuch  as  PNR  does  not  deny,  (1)  that  the  train  boarded  by  the  deceased 
Winifredo  Tupang  was  so  overcrowded  that  he  and  many  other  passengers  had  no choice but to sit 
on  the  open  platforms  between  the  coaches  of  the  train,  (2)  that  the  train  did not even slow down 
when  it  approached  the  Iyam  Bridge  which  was  under  repair  at  the  time,  and  (3)  that  neither  did 
the  train  stop,  despite  the  alarm  raised  by  other  passengers  that  a person had fallen off the train 
at Iyam Bridge. 
  
  The  Supreme  Court  modified  the  decision  of  the  appellate  court  by  eliminating  therefrom 
the  amounts  of  P10,000.00  and  P5,000.00  adjudicated  as  moral  and  exemplary  damages, 
respectively; without costs. 
 
 
#26 Trans-Asia Shipping Lines, Inc v. CA, G.R. No. 118126, March 4, 1996, supra (CRUZ) 
Atty. Renato Arroyo], a public attorney, bought a ticket [from] defendant [herein petitioner], a
corporation engaged in . . . inter-island shipping, for the voyage of M/V Asia Thailand vessel to
Cagayan de Oro City from Cebu City on November 12, 1991.

At around 5:30 in the evening of November 12, 1991, plaintiff boarded the M/V Asia Thailand
vessel. At that instance, plaintiff noticed that some repair works [sic] were being undertaken on
the engine of the vessel. The vessel departed at around 11:00 in the evening with only one (1)
engine running.

After an hour of slow voyage, the vessel stopped near Kawit Island and dropped its anchor
thereat. After half an hour of stillness, some passengers demanded that they should be allowed to
return to Cebu City for they were no longer willing to continue their voyage to Cagayan de Oro
City. The captain aceeded [sic] to their request and thus the vessel headed back to Cebu City.

At Cebu City, plaintiff together with the other passengers who requested to be brought back to
Cebu City, were allowed to disembark. Thereafter, the vessel proceeded to Cagayan de Oro City.
Plaintiff, the next day, boarded the M/V Asia Japan for its voyage to Cagayan de Oro City, likewise
a vessel of defendant.

On account of this failure of defendant to transport him to the place of destination on November
12, 1991, plaintiff filed before the trial court a complaint for damages against defendant.​4

ISSUE: WON the CA is correct?

HELD:

No, before commencing the contracted voyage, the petitioner undertook some repairs on the
cylinder head of one of the vessel’s engines. But even before it could finish these repairs, it
allowed the vessel to leave the port of origin on only one functioning engine, instead of two.
Moreover, even the lone functioning engine was not in perfect condition as sometime after it had
run its course, it conked out. This caused the vessel to stop and remain adrift at sea, thus in order
to prevent the ship from capsizing, it had to drop anchor. Plainly, the vessel was unseaworthy
even before the voyage began. For a vessel to be seaworthy, it must be adequately equipped for
the voyage and manned with a sufficient number of competent officers and crew. The failure of a
common carrier to maintain in seaworthy condition its vessel involved in a contract of carriage is
a clear breach of its duty prescribed in Article 1755 of the Civil Code.
 
#27 Sps. Fernando v. Northwest Airlines, Inc.,G.R. No. 212038, Feb. 8, 2017, (USON) 
 
FACTS:  Spouses  Jesus  and  Elizabeth  S. Fernando are frequent flyers of Northwest Airlines, Inc. and are holders of 
Elite Platinum World Perks Card, the highest category given to frequent flyers of the carrier. 
 
The  Fernandos  initiated  the  filing  of  the  instant  case  which  arose from two separate incidents: first, when 
Jesus  Fernando  arrived  at  Los  Angeles  Airport  on  December  20,  2001;  second,  when  the  Fernandos  were  to depart 
from the LA Airport on January 29, 2002. 
 
On  the  first  incident,  Jesus  Fernando  arrived at the LA Airport via Northwest Airlines Flight No. NW02 to 
join  his  family  for  Christmas,  however  upon  arrival  at  the  airport  it  was  found  out  that  his  documents  reflect  his 
return  ticket  as  August  2001.  So  he  approached  Northwest  personnel  who  was  later  identified  as  Linda 
Puntawongdaycha,  but  the  latter  merely  glanced  at  his  ticket  without  checking  its  status  with  the  computer  and 
peremptorily  said  that  the  ticket  has  been  used  and  could  not  be  considered  as  valid.  The  Immigration  Officer 
brought  Jesus  Fernando  to  the  interrogation  room  of  the  Immigration  and  Naturalization  Services  where  he  was 
asked  humiliating  questions  for  more  than  two (2) hours. When he was finally cleared by the Immigration Officer, he 
was  granted  only  a  twelve-day  stay  in  the  United  States,  instead of the usual six months. He further incurred other 
expenses due to the said incident.  
 
On  the  second  incident,  when  the  Fernandos  reached  the  gate  area  where  boarding  passes  need  to  be 
presented,  Northwest  supervisor  Linda Tang stopped them and demanded for the presentation of their paper tickets 
(coupon  type).  They  failed  to  present  the  same  since,  according  to  them,  Northwest  issued  electronic  tickets 
(attached  to  the  boarding  passes)  which  they  showed  to  the  supervisor.  In  the  presence  of  the  other  passengers, 
Linda  Tang  rudely  pulled them out of the queue. Elizabeth Fernando explained to Linda Tang that the matter could be 
sorted  out  by  simply  verifying  their  electronic  tickets  in  her  computer  and  all  she  had  to  do  was  click  and  punch  in 
their  Elite  Platinum  World  Perks  Card  number.  But  when  the  Fernandos  reached  the  boarding  gate,  the  plane  had 
already  departed.  They  were  able  to  depart,  instead,  the  day  after,  or  on  January  30,  2002,  and  arrived  in  the 
Philippines on January 31, 2002. 
 
The Regional Trial Court ruled in favor of Plaintiffs which was affirmed by the Court of Appeals. 
 
ISSUE: 
1) Whether or not Northwest committed a breach of contract of carriage. 
2) ​Whether or not Northwest is liable to petitioner spouses for exemplary damages. 
 
RULING:  
1) Yes. The Fernandos' cause of action against Northwest stemmed from a breach of contract of carriage. A 
contract is a meeting of minds between two persons whereby one agrees to give something or render some service to 
another for a consideration. There is no contract unless the following requisites concur: (1) consent of the 
contracting parties; (2) an object certain which is the subject of the contract; and (3) the cause of the obligation 
which is established. 
 
Undoubtedly,  a  contract  of  carriage  existed  between  Northwest  and  the  Fernandos.  They  voluntarily  and 
freely  gave  their  consent  to  an  agreement  whose object was the transportation of the Fernandos from LA to Manila, 
and whose cause or consideration was the fare paid by the Fernandos to Northwest. 
 
In  an  action  based  on  a  breach of contract of carriage, the aggrieved party does not have to prove that the 
common  carrier  was  at  fault  or  was  negligent.  All  that  he  has  to prove is the existence of the contract and the fact 
of  its  non-performance  by  the  carrier.  As the aggrieved party, the Fernandos only had to prove the existence of the 
contract  and  the  fact  of  its  non-performance  by  Northwest,  as  carrier,  in  order  to  be  awarded  compensatory  and 
actual damages. 
 
Therefore,  having  proven  the  existence  of  a  contract  of  carriage  between  Northwest  and  the  Fernandos, 
and  the  fact  of  non-performance  by  Northwest  of  its  obligation  as  a  common  carrier,  it  is  clear  that  Northwest 
breached  its  contract  of  carriage  with  the  Fernandos.  Thus,  Northwest  opened  itself  to  claims  for  compensatory, 
actual, moral and exemplary damages, attorney's fees and costs of suit. 
 
2) Yes. Exemplary damages, which are awarded by way of example or correction for the public good, may be 
recovered in contractual obligations, if defendant acted in wanton, fraudulent, reckless, oppressive, or malevolent 
manner. They are designed by our civil law to permit the courts to reshape behavior that is socially deleterious in its 
consequence by creating negative incentives or deterrents against such behavior. 
 
In this case, while the discrepancy between the date of actual travel and the date appearing on the tickets 
of the Fernandos called for some verification, however, the Northwest personnel failed to exercise the utmost 
diligence in assisting the Fernandos. The actuations of Northwest personnel in both subject incidents are constitutive 
of bad faith.  
 
Hence, the Court held Northwest liable for the payment of exemplary damages in the amount of 
₱2,000,000.00. 
 
#28 North Airlines v. Sps Fernando, G.R. No. 212043 (VALENZUELA) 
FACTS: 
From the first case (prior to this), RTC ruled in favor of the spouses Fernando. This leads to appeal 
of both parties, North Airlines and Spouses. North Airlines contends that there is no breach of 
contract of carriage, thus they are not liable for damages and that the Spouses are not entitled to 
recover counterclaims as the Spouses are claiming for exemplary damages which are not given in 
the first decision and increase in the award of moral damages (P200,000 only). 
 
ISSUE: 
From the foregoing issue, whether or not, the spouses are entitled to their additional claims due to 
North Airlines’ breach of contract of carriage? 
 
RULING: 
YES. Passengers do not contract merely for transportation. ​They have a right to be 
treated by the carrier’s employees with kindness, respect, courtesy and due consideration. 
They are entitled to be protected against personal misconduct, injurious language, indignities and 
abuses from such employees. So it is, that any rule or discourteous conduct on the part of 
employees towards a passenger gives the latter an action for damages against the carrier. In 
requiring compliance with the standard of extraordinary diligence, a Standard which is, in fact, that 
of the highest possible degree of diligence, from common carriers and in creating a presumption of 
negligence against them, the law seeks to compel them to control their employees, to tame their 
reckless instincts and to force them to take adequate care of human beings and their property. 
SC’s ruling: ​AFFIRMED with MODIFICATION​. The award of moral damages and attorney’s 
fees are hereby increased to P3,000,000.00 and ten percent (10%) of the damages awarded, 
respectively. Exemplary damages in the amount of P2,000,000.00 is also awarded. Costs against 
Northwest Airlines. 
 
v. Nominal, Temperate and Liquidated 
Arts. 2221, 2224, 2226 
  
#29 Alitalia v. AIC, 192 SCRA 9 (ABUYUAN) 
Facts: 
Dr. Felipa Pablo—an associate professor in the University of the Philippines, and a research 
grantee of the Philippine Atomic Energy Agency—was invited to take part at a meeting of the 
Department of Research and Isotopes of the Joint FAO-IAEA Division of Atomic Energy in Food 
and Agriculture of the United Nations in Ispra, Italy.  
To fulfill this engagement, Dr. Pablo booked passage on petitioner airline, ALITALIA. 
She arrived in Milan on the day before the meeting in accordance with the itinerary and time table 
set for her byALITALIA. She was however told by the ALITALIApersonnel there at Milan that her 
luggage was "delayed inasmuch as the same x x (was) in one of the succeeding flights from Rome to 
Milan." Her luggage consisted of two(2) suitcases: one contained her clothing and other personal 
items; the other, her scientific papers, slides and other research material. But the other flights 
arriving from Rome Did not have her baggage on board 
By then feeling desperate, she went to Rome to try to locate her bags herself. There, she 
inquired about her suitcases in the " domestic and international airports, and filled out the forms 
prescribed by ALITALIA for people in her predicament. However, her baggage could not be 
found.Completely distraught and discouraged, she returned toManila without attending the meeting 
in Ispra, Italy. 
Once back in Manila she demanded that ALITALIAmake reparation for the damages thus 
suffered by her.ALITALIA offered her "free airline tickets to compensate her for any alleged 
damages x x." She rejected the offer,and forthwith commenced the action. 
As it turned out, Prof. Pablo's suitcases were in fact located and forwarded to Ispra, Italy, 
but only on the day after her scheduled appearance and participation at theU.N. meeting there. Of 
course Dr. Pablo was no longer there to accept delivery; she was already on her way home to Manila. 
And for some reason or other, the suitcases were not actually restored to Prof. Pablo by ALITALIA 
until eleven (11) months later, and four (4) months after institution of her action. 
Trial court ruled that ALITALIA should pay Pablo 20,000 nominal damages, 5,000 attorney’s 
fees and cost of suit. Appellate court affirmed the decision and increase the award of nominal 
damages to 40,000 
 
Issues: 
1. Whether or not the Warsaw Convention should have been applied to limit ALITALIA'S 
liability 
2. Whether or not there is no warrant in fact or in law for the award to Dr. Pablo of nominal 
damages and attorney's fees 
 
Ruling: 
1. No. The Court ruled that Warsaw Convention cannot be applied in this case. 
The Warsaw Convention does not operate as an absolute limit of the extent of an 
airline's liability; it does not regulate or exclude liability for other breaches of contract by 
the carrier, or misconduct of its employees, or for some particular or exceptional type of 
damage. Otherwise,"an air carrier would be exempt from any liability for damages in the 
event of its absolute refusal, in bad faith, to comply with a contract of carriage, which is 
absurd." 
In the case at bar, no bad faith or otherwise improper conduct may be ascribed to 
the employees of petitioner airline; and Dr. Pablo's luggage was eventually returned to her, 
belatedly, it is true, but without appreciable damage.The fact is, nevertheless, that some 
special species of injury was caused to Dr. Pablo because petitioner ALITALIAmisplaced her 
baggage and failed to deliver it to her at the time appointed—a breach of its contract of 
carriage, to be sure —with the result that she was unable to read the paper and make the 
scientific presentation 
Certainly, the compensation for the injury suffered byDr. Pablo cannot under the 
circumstances be restricted to that prescribed by the Warsaw Convention for delay in the 
transport. of baggage. 
 
2. No. The Court ruled that Dr. Pablo is entitled to nominal damages and attorney’s fees. 
She is not, of course, entitled to be compensated for loss or damage to her luggage. 
As already mentioned, herbaggage was ultimately delivered to her in Manila, tardily but 
safely. She is however entitled to nominal damages—which, as the law says, is adjudicated in 
order that a right of the plaintiff, which has been violated or invaded by the defendant, 
may be vindicated and recognized, and not for the purpose of indemnifying the plaintiff for 
any loss suffered—and this Court agrees that the respondent Court Of Appeals correctly 
set the amount thereof at P40,000.00. 
Asto the purely technical argument that the award to her of such nominal damages 
is precluded by her omission to include a specific claim therefor in her complaint, it suffices 
to draw attention to her general prayer, following her plea for moral and exemplary damages 
and attorney's fees, "for such other and further just and equitable relief in the premises," 
which certainly is broad enough to comprehend an application as well for nominal damages. 
Besides, the petitioner should have realized that the explicit assertion, and proof, that Dr. 
Pablo's right had been violated or invaded by it—absent any claim for actual or 
compensatory damages, the prayer thereof having been voluntarily deleted by Dr. Pablo upon 
the return to her of her baggage—necessarily raised the issue of nominal damages. 
This Court also agrees that respondent Court of Appeals correctly awarded 
attorney's fees to Dr. Pablo, and the amount "of P5,000.00 set by it is reasonable in the 
premises. The law authorizes recovery of attorney's fees 
inter alia where, as here, "the defendant's act oromission has compelled the plaintiff to 
litigate with third personsor to incur expenses to protect his interest," or "where the court 
deems it just and equitable." 
 
#30 Saludo v. Court of Appeals, 207 SCRA 498 (ALCANTARA) 
ANICETO G. SALUDO, JR., MARIA SALVACION SALUDO, LEOPOLDO G. SALUDO and 
SATURNINO G. SALUDO, petitioners, 
vs. 
HON. COURT OF APPEALS, TRANS WORLD AIRLINES, INC., and PHILIPPINE AIRLINES, 
INC., respondents. 
 
FACTS: 
Crispina  Galdo  Saludo,  mother  of  the  petitioners,  died  in  Chicago,  Illinois.  Pomierski  and  Son 
Funeral  Home  of  Chicago,  made  the  necessary  preparations  and  arrangements  for  the  shipment  of 
the  remains  from  Chicago  to  the  Philippines.  ​Pomierski  brought  the  remains  to  Continental 
Mortuary  Air  Services  (CMAS)  at  the  Chicago  Airport  which  booked  the  shipment  of  the 
remains  from  Chicago  to  San  Francisco  by  Trans  World  Airways  (TWA)  and  from  San 
Francisco to Manila with Philippine Airlines (PAL). 

Salvacion  (one  of  the  petitioners),  upon  arrival  at  San  Francisco, went to the TWA to inquire about 
her  mother’s  remains.  But  she  was  told  they  did  not  know  anything  about  it.  She  then  called 
Pomierski  that  her  mother’s  remains  were  not  at  the  West  Coast  terminal.  ​Pomierski  immediately 
called  CMAS  which  informed  that  the  remains  were  on  a  plane  to  Mexico  City,  that  there 
were  two  bodies  at  the  terminal,  and  somehow  they  were  switched.  ​CMAS  called  and  told 
Pomierski that they were sending the remains back to California via Texas. 

Petitioners filed a complaint against TWA and PAL for the misshipment and in the delay of the 
cargo  containing  the  remains  of  the  late  Crispina  Saludo.  Petitioners  alleged  that  private 
respondents  received  the  casketed  remains  of  Crispina  on  October  26,  1976,  as  evidenced  by  the 
issuance  of  PAL  Airway  Bill  by  Air  Care  and  from said date, private respondents were charged with 
the  responsibility  to  exercise  extraordinary  diligence  so  much  so  that  the  alleged switching of the 
caskets  on  October  27,  1976,  or  one  day  after  the  private  respondents  received  the  cargo,  the 
latter  must  necessarily  be  liable.  Petitioners  consider  TWA's  statement  that "it had to rely on the 
information  furnished  by  the  shipper"  a lame excuse and that its failure to prove that its personnel 
verified  and  identified  the  contents  of  the  casket  before  loading  the  same  constituted  negligence 
on the part of TWA. 

The  lower  court  absolved  both  airlines,  dismissing  the  complaint  for  lack  of  evidence.Upon 
appeal, it was affirmed by the CA. 

ISSUE:  Whether  or  not  private  respondents  are  liable  for  damages  for  the  switching  of  the  two 
caskets. 

RULING: 

No.  ​The  Supreme  Court concluded that the switching occurred or, more accurately, was discovered 


on  October  27,  1976;  and  based  on  the  above  findings  of  the  Court  of  appeals,  it  happened  while 
the  cargo  was  still  with  CMAS,  well  before  the  same  was  place  in  the  custody  of  private 
respondents.  ​Verily,  no  amount  of  inspection  by  respondent  airline  companies  could  have 
guarded  against  the  switching  that  had  already  taken  place.  Or,  granting  that  they  could  have 
opened  the  casket  to  inspect  its  contents,  private  respondents  had  no  means  of  ascertaining 
whether the body therein contained was indeed that of Crispina Saludo except, possibly, if the body 
was  that  of  a  male  person  and  such fact was visually apparent upon opening the casket. However, to 
repeat,  private  respondents  had  no  authority  to  unseal  and  open  the  same  nor  did  they  have  any 
reason or justification to resort thereto. 

It  is  the  right  of  the  carrier  to  require  good  faith  on  the  part  of  those  persons  who  deliver 
goods  to  be  carried,  or  enter  into  contracts  with  it,  and  inasmuch as the freight may depend 
on  the  value  of  the  article  to  be  carried,  the  carrier  ordinarily has the right to inquire as to 
its  value.  ​Ordinarily,  too,  ​it is the duty of the carrier to make inquiry as to the general nature 
of  the  articles  shipped  and  of  their  value  before it consents to carry them; and its failure to 
do  so  cannot  defeat the shipper's right to recovery of the full value of the package if lost, in 
the  absence  of  showing  of  fraud  or  deceit  on  the  part  of  the  shipper. In the absence of more 
definite  information,  t​he  carrier  has  a  the  right  to  accept  shipper's  marks  as  to the contents 
of  the  package  offered  for  transportation  and  is  not  bound  to inquire particularly about them 
in  order  to  take  advantage  of  a  false  classification  and  where  a  shipper expressly represents 
the  contents  of  a  package  to  be  of  a  designated  character,  it  is  not  the  duty of the carrier 
to  ask  for  a repetition of the statement nor disbelieve it and open the box and see for itself. 
However, where a common carrier has reasonable ground to suspect that the offered goods are of a 
dangerous  or  illegal character, the carrier has the right to know the character of such goods and to 
insist  on  an  inspection,  if  reasonable  and  practical  under  the  circumstances,  as  a  condition  of 
receiving and transporting such goods. 

It  can  safely be said then that ​a common carrier is entitled to fair representation of the nature 


and  value  of  the  goods  to  be  carried, with the concomitant right to rely thereon, and further 
noting  at  this  juncture  that  a  carrier  has  no  obligation  to  inquire  into  the  correctness  or 
sufficiency  of  such  information.  The  consequent  duty  to  conduct  an  inspection  thereof  arises 
in  the  event  that  there  should  be  reason  to  doubt  the  veracity  of  such  representations. 
Therefore,  to  be  subjected  to  unusual  search,  other  than  the  routinary  inspection  procedure 
customarily  undertaken,  there  must  exist proof that would justify cause for apprehension that 
the  baggage  is  dangerous  as  to  warrant  exhaustive  inspection,  or  even  refusal  to  accept 
carriage  of  the  same;  and  it  is  the  failure  of  the  carrier  to  act  accordingly  in  the  face  of 
such proof that constitutes the basis of the common carrier's liability. 

In  the  case  at  bar,  ​private  respondents  had  no  reason  whatsoever  to  doubt  the  truth  of  the 
shipper's  representations.  ​The  airway  bill  expressly  providing  that  "carrier  certifies  goods 
received  below  were  received  for  carriage,"  and  that the cargo contained "casketed human remains 
of  Crispina  Saludo,"  was  issued  on  the  basis  of  such  representations.  T​he  reliance  thereon  by 
private  respondents  was  reasonable  and,  for  so  doing,  they  cannot  be  said  to  have  acted 
negligently.  Likewise,  no  evidence  was  adduced  to  suggest  even  an  iota  of  suspicion  that  the  cargo 
presented  for  transportation  was  anything  other  than  what  it  was  declared  to be, as would require 
more  than  routine  inspection  or  call  for  the  carrier  to  insist  that  the  same  be opened for scrutiny 
of its contents per declaration. 

  Nonetheless,  the  facts  show  that  ​petitioners'  right  to  be  treated  with  due  courtesy  in 
accordance  with  the  degree  of  diligence  required  by  law  to  be  exercised  by  every  common 
carrier  was  violated  by  TWA  and  this  entitles  them,  at  least,  to nominal damages from TWA 
alone.  Articles  2221  and  2222  of  the  Civil  Code  make  it  clear  that  nominal  damages  are  not 
intended  for  indemnification  of  loss  suffered  but  for  the  vindication  or  recognition  of  a right 
violated or invaded. 

WHEREFORE,  with  the  modification  that  an  ​award  of  P40,000.00  as  and  by  way  of  nominal 
damages  ​is  hereby  granted  in  favor  of  petitioners  to  be  paid  by  respondent  Trans  World Airlines, 
the appealed decision is AFFIRMED in all other respects. 

#31 Japan Airlines v. Court of Appeals, 294 SCRA 19 (BERNARDO) 


#32 Savellano v. Northwest, 405 SCRA 416 (GR 151783; 7/8/03) (BUENCONSEJO) 
 
SAVELLANO ​v. ​NORTHWEST AIRLINES
2003 Jul 8 G. R. No. 151783
Facts:
Petitioners Victorino, Virginia and Deogracias, all surnamed Savellano, were on board Northwest
Airlines Flight 27 bound for Manila when the pilot made an emergency landing in Seattle because of a fire
which has started in one of plane’s engine. As a result, they were billeted at a hotel nearby and instructed
that they can use the same boarding passes the next day. The family received a call, that midnight,
advising them to be at the airport by 7:00 a.m. for their departure, thus making them skip breakfast. When
petitioners reached the airport, they were belatedly advised that instead of flying to Manila they would
have to board NW Flight bound to Los Angeles for a connecting flight to Manila. In Los Angeles, they
found out that no flight was posted bound for Manila, thus it was only after complaining that the flight was
changed to include Manila. On arrival at the Manila airport, Col. Delfin teased the petitioners for taking the
longer and tiresome route to the Philippines. Thus, they filed a complaint for damages because they
suffered inconvenience, embarrassment, and humiliation for taking a longer route. The RTC ruled in favor
of and granted moral damages to petitioners because they were excluded from the Seattle-Tokyo-Manila
flight to accommodate several Japanese passengers for Japan. On appeal, the CA reversed the ruling of
the lower court and held that there was no basis for the award of moral damages finding no bad faith,
negligence or malice in transporting petitioners via the Seattle-Los Angeles-Seoul-Manila route.
Issue:
1. Whether or not petitioners’ discriminatory bump-off constitutes breach by respondent airline of its
air-carriage contract?
2. Whether or not petitioners are entitled to moral, exemplary and nominal damages as a consequence of
the breach by respondent airline of its air-carriage contract?
Ruling:

1. Yes.
The basis of the Complaint was the way respondent allegedly treated petitioners like
puppets that could be shuttled to Manila via Los Angeles and Seoul without their consent. Its
employees merely hustled the confused petitioners into boarding one plane after another without
giving the latter a choice from other courses of action that were available. It unilaterally decided
on the most expedient way for them to reach their final destination.
An examination of the conditions printed on the airline ticket, nothing there authorizes
Northwest to decide unilaterally, after the distressed flight landed in Seattle, ​what other stopping
places petitioners should take and ​when they should fly. True, Condition 9 on the ticket allowed
respondent to substitute alternate carriers or aircraft without notice. However, nothing there
permits shuttling passengers—without so much as a by yourleave—to stopping places that they
have not been previously notified of, much less agreed to or been prepared for. Substituting
aircrafts or carriers without notice is entirely different from changing ​stopping places or
connecting cities​ without notice.

2. No, only nominal damages.


The Supreme Court was not convinced when petitioners imputed impute oppression,
discrimination, recklessness and malevolence to respondent. There is no persuasive evidence that they
were maliciously singled out to fly the Seattle-Los Angeles-Seoul-Manila route. It appears that the
passengers of the distressed flight were randomly divided into two groups. One group was made to take
the Tokyo-Manila flight; and the other, the Los Angeles-Seoul-Manila flight. The selection of who was to
take which flight was handled via the computer reservation system, which took into account only the
passengers’ final destination.
The records show that respondent was impelled by sincere motives to get petitioners to their final
destination by whatever was the most expeditious course -- in its judgment, if not in theirs. Though they
claim that they were not accommodated on Flight 27 from Seattle to Tokyo because respondent had
taken on Japanese passengers, petitioners failed to present convincing evidence to back this allegation.
In the absence of convincing evidence, respondent could not be found guilty of bad faith.
Petitioners have failed to show convincingly that they were rerouted by respondent to Los
Angeles and Seoul because of malice, profit motive or self-interest. Good faith is presumed, while bad
faith is a matter of fact that needs to be proved by the party alleging it.
In the absence of bad faith, ill will, malice or wanton conduct, respondent cannot be held liable for
moral damages. Article 2219 of the Civil Code enumerates the instances in which moral damages may
be awarded. In a breach of contract, such damages are not awarded if the defendant is not shown to
have acted fraudulently or with malice or bad faith. Insufficient to warrant the award of moral damages is
the fact that complainants suffered economic hardship, or that they worried and experienced mental
anxiety.

Neither are exemplary damages proper in the present case. The Civil Code provides that in
contracts and quasi-contracts, the court may award exemplary damages if the defendant acted in a
wanton, fraudulent, reckless, oppressive, or malevolent manner.” Respondent has not been proven to
have acted in that manner. At most, it can only be found guilty of having acted without first considering
and weighing all other possible courses of actions it could have taken, and without consulting petitioners
and securing their consent to the new stopping places. The unexpected and sudden requirement of
having to arrange the connecting flights of every single person in the distressed plane in just a few hours,
in addition to the Northwest employees’ normal workload, was difficult to satisfy perfectly. We cannot find
respondent liable for exemplary damages for its imperfection of neglecting to consult with the passengers
beforehand.

Nominal damages are recoverable if no actual, substantial or specific damages were shown to have
resulted from the breach. The amount of such damages is addressed to the sound discretion of the court,
taking into account the relevant circumstances.

In the present case, we must consider that petitioners suffered the inconveniences of having to
wake up early after a bad night and having to miss breakfast; as well as the fact that they were business
class passengers. They paid more for better service; thus, rushing them and making them miss their
small comforts was not a trivial thing. We also consider their social and official status. Victorino Savellano
was a former mayor, regional trial court judge and chairman of the Commission on Elections. Virginia B.
Savellano was the president of five rural banks, and Deogracias Savellano was then the incumbent vice
governor of Ilocos Sur. Hence, it will be proper to grant one hundred fifty thousand pesos (P150,000) as
nominal damage to each of them, in order to vindicate and recognize their right to be notified and
consulted before their contracted stopping place was changed.

In the present case, the Court considered that petitioners suffered the inconveniences of
having to wake up early after a bad night and having to miss breakfast; as well as the fact that
they were business class passengers. They paid more for better service; thus, rushing them and
making them miss their small comforts was not a trivial thing. It is also considered, their social
and official status. Victorino Savellano was a former mayor, regional trial court judge and
chairman of the Commission on Elections. Virginia B. Savellano was the president of five rural
banks, and Deogracias Savellano was then the incumbent vice governor of Ilocos Sur. Hence, it
will be proper to grant one hundred fifty thousand pesos (P150,000) as nominal damage to each
of them, in order to vindicate and recognize their right to be notified and consulted before their
contracted stopping place was changed.

 
 
#33 Victory Liner v. Gammad, supra (CANENCIA) 
 
VICTORY LINER, INC. vs. GAMMAD 
G.R. No. 159636 | November 25, 2004 
 
FACTS: 
Marie Grace Gammad was a passenger of petitioner’s bus when it fell on a ravine, which 
resulted to her death. Hence, heirs of the deceased Marie Grace filed a case for damages 
against Victory Liner, Inc. for breach of contract of carriage. Rosalito Gammad, husband of 
deceased, completed his testimony and was scheduled for cross-examination. However, counsel 
of peritioner failed to appear even after a reschedule, and thus the court deemed the 
petitioner to have waived cross-examination. The petitioner’s counsel also failed to appear at 
the presentation of evidence. The court already deemed the case submitted for resolution 
when it received belatedly the telegram of petitioner’s counsel requesting for postponement. 
 
ISSUE: 
(1) Is the petitioner bound by the negligence of the counsel? 
(2) Is the petitioner liable for breach of contract of carriage? 
(3) Is the award of damages proper? 
 
RULING: 
(1) Yes. As a general rule, client is bound by negligence of counsel. Any act performed by a 
counsel within the scope of his general or implied authority is regarded as an act of his client. 
Consequently, the mistake or negligence of counsel may result in the rendition of an 
unfavorable judgment against the client. However, exceptions have been recognized by the 
court in cases where reckless or gross negligence of counsel deprives the client of due process 
of law, or when its application will result in outright deprivation of the clients liberty or 
property or where the interests of justice so require, and accord relief to the client who 
suffered by reason of the lawyers gross or palpable mistake or negligence. 
 
The exceptions, however, are not present in this case. Petitioners claim that it was denied 
due process lacks basis. Petitioner too is not entirely blameless. 
 
(2) Petitioner was correctly found liable for breach of contract of carriage. A common carrier 
is bound to carry its passengers safely as far as human care and foresight can provide, using 
the utmost diligence of very cautious persons, with due regard to all the circumstances. In a 
contract of carriage, it is presumed that the common carrier was at fault or was negligent 
when a passenger dies or is injured. Unless the presumption is rebutted, the court need not 
even make an express finding of fault or negligence on the part of the common carrier. This 
statutory presumption may only be overcome by evidence that the carrier exercised 
extraordinary diligence. 
 
In the instant case, there is no evidence to rebut the statutory presumption that the 
proximate cause of Marie Grace’s death was the negligence of petitioner. Hence, the courts 
below correctly ruled that petitioner was guilty of breach of contract of carriage. 
 
(3) Nevertheless, the award of damages should be modified. Article 1764 in relation to 
Article 2206, holds the common carrier in breach of its contract of carriage that results in 
the death of a passenger liable to pay the following: (1) indemnity for death, (2) indemnity 
for loss of earning capacity, and (3) moral damages. 
 
In the present case, respondent heirs of the deceased are entitled to indemnity for the death 
of Marie Grace which under current jurisprudence is fixed at P50,000.00.  
 
The award of compensatory damages for the loss of the deceased’s earning capacity should be 
deleted for lack of basis. As a rule, documentary evidence should be presented to 
substantiate the claim for damages for loss of earning capacity. By way of exception, 
damages for loss of earning capacity may be awarded despite the absence of documentary 
evidence when (1) the deceased is self-employed earning less than the minimum wage under 
current labor laws, and judicial notice may be taken of the fact that in the deceased’s line of 
work no documentary evidence is available; or (2) the deceased is employed as a daily wage 
worker earning less than the minimum wage under current labor laws. 
 
Here, the award of compensatory damages for loss of earning capacity was based only on the 
testimony of respondent Rosalito. No other evidence was presented. The award is clearly 
erroneous because the deceased’s earnings does not fall within the exceptions. However, the 
fact of loss having been established, temperate damages in the amount of P500,000.00 should 
be awarded to respondents. Under Article 2224, temperate or moderate damages, which are 
more than nominal but less than compensatory damages, may be recovered when the court 
finds that some pecuniary loss has been suffered but its amount cannot, from the nature of 
the case, be proved with certainty. 
 
Anent the award of moral damages, the same cannot be lumped with exemplary damages 
because they are based on different jural foundations. These damages are different in nature 
and require separate determination. In culpa contractual or breach of contract, moral 
damages may be recovered when the defendant acted in bad faith or was guilty of gross 
negligence (amounting to bad faith) or in wanton disregard of contractual obligations and, as in 
this case, when the act of breach of contract itself constitutes the tort that results in 
physical injuries. By special rule in Article 1764 in relation to Article 2206, moral damages 
may also be awarded in case the death of a passenger results from a breach of carriage. On 
the other hand, exemplary damages, which are awarded by way of example or correction for 
the public good may be recovered in contractual obligations if the defendant acted in wanton, 
fraudulent, reckless, oppressive, or malevolent manner. 
 
Respondents in the instant case should be awarded moral damages to compensate for the grief 
caused by the death of the deceased resulting from the petitioner’s breach of contract of 
carriage. Furthermore, the petitioner failed to prove that it exercised the extraordinary 
diligence required for common carriers, it is presumed to have acted recklessly. Thus, the 
award of exemplary damages is proper. Under the circumstances, we find it reasonable to 
award respondents the amount of P100,000.00 as moral damages and P100,000.00 as 
exemplary damages. 
 
For actual damages, only substantiated and proven expenses or those that appear to have 
been genuinely incurred in connection with the death, wake or burial of the victim will be 
recognized. Hence, actual damages should be further reduced to P78,160.00, which was the 
amount supported by official receipts. 
 
Pursuant to Article 2208, attorney’s fees may also be recovered in the case at bar where 
exemplary damages are awarded. The Court finds the award of attorneys fees equivalent to 
10% of the total amount adjudged against petitioner reasonable. 
 
Finally, when an obligation, regardless of its source (i.e., law, contracts, quasi-contracts, 
delicts or quasi-delicts) is breached, the contravenor can be held liable for payment of 
interest in the concept of actual and compensatory damages, subject to the following rules: 
 
1. When the obligation is breached, and it consists in the payment of a sum of money, 
i.e., a loan or forbearance of money, the interest due should be that which may have been 
stipulated in writing.  
 
Furthermore, the interest due shall itself earn legal interest from the time it is judicially 
demanded. In the absence of stipulation, the rate of interest shall be 12% per annum to be 
computed from default, i.e., from judicial or extrajudicial demand under and subject to the 
provisions of Article 1169, Civil Code. 
 
2. When an obligation, not constituting a loan or forbearance of money, is breached, an 
interest on the amount of damages awarded may be imposed at the discretion of the court at 
the rate of 6% per annum. No interest, however, shall be adjudged on unliquidated claims or 
damages except when or until the demand can be established with reasonable certainty. 
Accordingly, where the demand is established with reasonable certainty, the interest shall 
begin to run from the time the claim is made judicially or extrajudicially (Art. 1169, Civil 
Code) but when such certainty cannot be so reasonably established at the time the demand is 
made, the interest shall begin to run only from the date the judgment of the court is made 
(at which time the quantification of damages may be deemed to have been reasonably 
ascertained). The actual base for the computation of legal interest shall, in any case, be on 
the amount finally adjudged. 
 
3. When the judgment of the court awarding a sum of money becomes final and 
executory, the rate of legal interest, whether the case falls under paragraph 1 or paragraph 
2, above, shall be 12% per annum from such finality until its satisfaction, this interim period 
being deemed to be by then an equivalent to a forbearance of credit. 
 
In the instant case, petitioner should also be held liable for payment of interest as damages 
for breach of contract of carriage. Considering that the amounts payable by petitioner has 
been determined with certainty only in the instant petition, the interest due shall be computed 
upon the finality of this decision at the rate of 12% per annum until satisfaction. 
 
NOTE: Legal interest rate is now fixed at 6%. 
 
 
#34 Cathay Pacific Airways v. Reyes, G.R. No. 185891, June 26, 2013 (CRUZ) 
 
Cathay Pacific vs. Reyes

FACTS:
Sometime in March 1997, respondent Wilfredo Reyes (Wilfredo) made a travel reservation with
Sampaguita Travel for his family’s trip to Adelaide, Australia scheduled from 12 April 1997 to 4
May 1997. Upon booking and confirmation of their flight schedule, Wilfredo paid for the airfare and
was issued four (4) Cathay Pacific round-trip airplane tickets for
Manila-HongKong-Adelaide-HongKong-Manila

One week before they were scheduled to fly back home, Wilfredo reconfirmed his family’s return
flight with the Cathay Pacific office in Adelaide. They were advised that the reservation was “still
okay as scheduled.”

On the day of their scheduled departure from Adelaide, Wilfredo and his family arrived at the
airport on time. When the airport check-in counter opened, Wilfredo was informed by a staff from
Cathay Pacific that the Reyeses did not have confirmed reservations, and only Sixta’s flight
booking was confirmed. Nevertheless, they were allowed to board the flight to HongKong due to
adamant pleas from Wilfredo. When they arrived in HongKong, they were again informed of the
same problem. Unfortunately this time, the Reyeses were not allowed to board because the flight
to Manila was fully booked. Only Sixta was allowed to proceed to Manila from HongKong. On the
following day, the Reyeses were finally allowed to board the next flight bound for Manila.

Upon reaching the Philippines, Wilfredo went to Sampaguita Travel to report the incident.

RTC and CA ruled in favor of Reyes and held Cathay Pacific liable.

ISSUE: WON CA is correct in its decision

HELD: Yes, Respondents’ cause of action against Cathay Pacific stemmed from a breach of
contract of carriage. A contract of carriage is defined as one whereby a certain person or
association of persons obligate themselves to transport persons, things, or news from one place
to another for a fixed price. Under Article 1732 of the Civil Code, this “persons, corporations,
firms, or associations engaged in the business of carrying or transporting passengers or goods
or both, by land, water, or air, for compensation, offering their services to the public” is called a
common carrier. 
  
vi. Attorney’s Fees and Interest 
Arts. 2208, 2210 
  
#35 Asian Terminals, Inc., v. Allied Guarantee Insurance, G.R. No. 182208, October 14, 
2015, supra (DATAN) 
 

FACTS:

​Marina, the predecessor of Asian Terminals Inc., is an arrastre operator based on Manila.
On February 5, 1989, a shipment of kraft linear board was loaded and received from the
ports of Lake Charles, LA, and Mobile, Al, USA for transport and delivery to San Miguel.
Upon offloading, it was assessed that a total of 158 rolls were damaged during shipping.
Further, upon the goods' withdrawal from arrastre and their delivery to the customs broker,
Dynamic and eventually to the consignee San Miguel, another 54 rolls were found to have
been damaged, for a total of 212 rolls of damaged shipment worth P755,666.84.

Allied Insurance was the insurer of the shipment. Thus, it paid San Miguel P755,666.84 and
was subrogated in the latter's right. Allied filed a Complaint against Transocean, Philippine
Transmarine, Dynamic and Marina seeking to be indemnified for the P755,666.84 it lost
paying San Miguel.

ISSUES: Whether or not petitioner has been proven liable for the additional 54 rolls of
damaged goods to respondent

RULING: Yes. Marina, the arrastre operator, from the above evidence, was not able to
overcome the presumption of negligence. The Bad Order Cargo Receipts, the Turn Over
Survey of Bad Order Cargoes as well as the Request for Bad Order Survey did not establish
that the additional 54 rolls were in good condition while in the custody of the arrastre. Said
documents proved only that indeed the 158 rolls were already damaged when they were
discharged to the arrastre operator and when it was subsequently withdrawn from the
arrastre operator by [the] customs broker. Further, the Turn Over Inspector and the Bad
Order Inspector who conducted the inspections and who signed the Turn Over Survey of
Bad [Order] Cargoes and the Request for Bad Order Survey, respectively, were not
presented by Marina as witnesses to verify the correctness of the document and to testify
that only 158 rolls was reported and no others sustained damage while the shipment was in
its possession.

On the other hand, defendant Dynamic (which) in its capacity as broker, withdrew the 357
rolls of kraft linear board from the custody of defendant Marina and delivered the same to
the consignee, San Miguel Corporation's warehouse in Tabacalera at United Nations, Manila,
is considered a common carrier.
It is noteworthy to mention that "in general, the nature of the work of an arrastre operator
covers the handling of cargoes at piers and wharves,"

"To carry out its duties, the arrastre is required to provide cargo handling equipment which
includes, among others, trailer, chassis for containers."

Hence, the "legal relationship betw.een the consignee and the arrastre operator is akin to
that of a depositor and the warehouseman. The relationship between the consignee and the
common carrier is similar to that of the consignee and the arrastre operator. Since it is the
duty of the arrastre to take good care of the goods that are in its custody and to deliver
them in good condition to the consignee, such responsibility also develops upon the carrier.
Both the arrastre and the carrier are, therefore, charged with and obligated to deliver the
goods in good condition to the consignee."

Since the relationship of an arrastre operator and a consignee is akin to that between a
warehouseman and a depositor, then, in instances when the consignee claims any loss, the
burden of proof is on the arrastre operator to show that it complied with the obligation to
deliver the goods and that the losses were not due to its negligence or that of its
employees.

the broker, Dynamic, cannot alone be held liable for the additional 54 rolls of damaged
goods since such damage occurred during the following instances: (1) while the goods were
in the custody of the arrastre ATI; (2) when they were in transition from ATI's custody to
that of Dynamic (i.e., during loading to Dynamic's trucks); and (3) during Dynamic's
custody.

While the trial court could not determine with pinpoint accuracy who among the two caused
which particular damage and in what proportion or quantity, it was clear that both ATI and
Dynamic failed to discharge the burden of proving that damage on the 54 rolls did not occur
during their custody. As for petitioner ATI, in particular, what worked against it was the
testimony, as cited above, that its employees' use of the wrong lifting equipment while
loading the goods onto Dynamic's trucks had a role in causing the damage. Such is a finding
of fact made by the trial court which this Court, without a justifiable ground, will not disturb,
The arrastre operator's principal work is that of handling cargo, so that its drivers/operators
or employees should observe the standards and measures necessary to prevent losses and
damage to shipments under its custody.

In the performance of its obligations, an arrastre operator should observe the same degree
of diligence as that required of a common carrier and a warehouseman.

Being the custodian of the goods discharged from a vessel, an arrastre operator's duty is to
take good care of the goods and to turn them over to the party entitled to their possession.
With such a responsibility, the arrastre operator must prove that the losses were not due to
its negligence or to that of its employees. And to prove the exercise of diligence in handling
the subject cargoes, petitioner must do more than merely show the possibility that some
other party could be responsible for the loss or the damage. It must prove that it exercised
due care in the handling thereof.

a mere sign-off from the customs broker's representative that he had received the subject
shipment "in good order and condition without exception" would not absolve the arrastre
from liability, simply because the representative's signature ​merely signifies that said person
thereby frees the arrastre from any liability for loss or damage to the cargo so withdrawn while the same
was in the custody of such representative to whom the cargo was released, but it does not foreclose the
remedy or right of the consignee (or its subrogee) to prove that any loss or damage to the subject
shipment occurred while the same was under the custody, control and possession of the arrastre
operator.

As it is now established that there was negligence in both petitioner ATI's and Dynamic's
performance of their duties in the handling, storage and delivery of the subject shipment to
San Miguel, resulting in the loss of 54 rolls of kraft linear board, both shall be solidarily
liable for such loss.
 
 
6 Singson v CA, supra (DIMAUKOM) 

CARLOS SINGSON, petitioner, 

vs. 

COURT OF APPEALS and CATHAY PACIFIC AIRWAY, INC., respondents. 

G.R. No. 119995 November 18, 1997 


FACTS: 

Petitioner CARLOS SINGSON and his cousin Crescentino Tiongson bought from respondent Cathay 
Pacific Airways two (2) open-dated, identically routed, round trip plane tickets (Manila to LA and 
vice versa). Each ticket consisted of six (6) flight coupons, each would be detached at the start of 
each leg of the trip. 

Singson failed to obtain a booking in LA for their trip to Manila. Apparently, the coupon 
corresponding to the 5th leg of the trip was missing and instead the 3rd was still attached. It was 
not until few days later that the defendant finally was able to arrange for his return to Manila. 

Singson commenced an action for damages based on breach of contract of carriage against CATHAY 
before the Regional Trial Court. 

CATHAY alleged that there was no contract of carriage yet existing such that their refusal to 
immediately book him could not be construed as breach of contract of carriage. 

The trial court rendered a decision in favor of petitioner herein holding that CATHAY was guilty of 
gross negligence amounting to malice and bad faith for which it was adjudged to pay petitioner 
P20,000.00 for actual damages with interest at the legal rate of twelve percent (12%) per annum 
from 26 August 1988 when the complaint was filed until fully paid, P500,000.00 for moral damages, 
P400,000.00 for exemplary damages, P100,000.00 for attorney’s fees, and, to pay the costs. 

On appeal by CATHAY, the Court of Appeals reversed the trial court’s finding that there was gross 
negligence amounting to bad faith or fraud and, accordingly, modified its judgment by deleting the 
awards for moral and exemplary damages, and the attorney’s fees as well. 

ISSUES: 

1.) Whether or not a breach of contract was committed by CATHAY when it failed to confirm the 
booking of petitioner. 

2.) Whether or not the carrier was liable not only for actual damages but also for moral and 
exemplary damages, and attorney’s fees. 

RULING: 

1.) Yes. The round trip ticket issued by the carrier to the passenger was in itself a complete written 
contract by and between the carrier and the passenger. It had all the elements of a complete 
written contract, to wit:(a) the consent of the contracting parties manifested by the fact that the 
passenger agreed to be transported by the carrier to and from Los Angeles via San Francisco and 
Hong Kong back to the Philippines, and the carrier’s acceptance to bring him to his destination and 
then back home; (b) cause or consideration, which was the fare paid by the passenger as stated in 
his ticket; and, (c) object, which was the transportation of the passenger from the place of 
departure to the place of destination and back, which are also stated in his ticket. In fact, the 
contract of carriage in the instant case was already partially executed as the carrier complied with 
its obligation to transport the passenger to his destination, i.e., Los Angeles. , x x x the loss of the 
coupon was attributable to the negligence of CATHAY’s agents and was the proximate cause of the 
non-confirmation of petitioner's return flight. 

2.) Yes. Although the rule is that moral damages predicated upon a breach of contract of carriage 
may only be recoverable in instances where the mishap results in the death of a passenger, or where 
the carrier is guilty of fraud or bad faith, there are situations where the negligence of the carrier 
is so gross and reckless as to virtually amount to bad faith, in which case, the passenger likewise 
becomes entitled to recover moral damages. 

These circumstances reflect the carrier’s utter lack of care and sensitivity to the needs of its 
passengers, clearly constitutive of gross negligence, recklessness and wanton disregard of the 
rights of the latter, acts evidently indistinguishable or no different from fraud, malice and bad 
faith. As the rule now stands, where in breaching the contract of carriage the defendant airline is 
shown to have acted fraudulently, with malice or in bad faith, the award of moral and exemplary 
damages, in addition to actual damages, is proper. 

However, the P500,000.00 moral damages and P400,000.00 exemplary damages awarded by the 
trial court have to be reduced. The well-entrenched principle is that the grant of moral damages 
depends upon the discretion of the court based on the circumstances of each case. This discretion 
is limited by the principle that the "amount awarded should not be palpably and scandalously 
excessive" as to indicate that it was the result of prejudice or corruption on the part of the trial 
court. Damages are not intended to enrich the complainant at the expense of the defendant. They 
are awarded only to alleviate the moral suffering that the injured party had undergone by reason of 
the defendant's culpable action. There is no hard-and-fast rule in the determination of what would 
be a fair amount of moral damages since each case must be governed by its own peculiar facts. 

In the instant case, the injury suffered by petitioner is not so serious or extensive as to warrant an 
award amounting to P900,000.00. The assessment of P200,000.00 as moral damages and P50,000.00 
as exemplary damages in his favor is, in our view, reasonable and realistic. 

On the issue of actual damages, we agree with the Court of Appeals that the amount of P20,000.00 
granted by the trial court to petitioner should not be disturbed. 

As regards attorney's fees, they may be awarded when the defendant's act or omission has 
compelled the plaintiff to litigate with third persons or to incur expenses to protect his interest. It 
was therefore erroneous for the Court of Appeals to delete the award made by the trial court; 
consequently, petitioner should be awarded attorney's fees and the amount of P25,000.00, instead 
of P100,000.00 earlier awarded, may be considered rational, fair and reasonable. 

 
#37 PAL v C.A. and Sps. Buncio, G.R. No. 123238, Sept 22, 2008 (DYSANGCO) 
 
FACTS 
  
Spouses Buncio purchased from PAL, two plane tickets for their two minor children, 
Deanna and Nikolai. Since they will travel as unaccompanied minors, PAL required Sps. 
Buncio to accomplish, sign and submit to it an indemnity bond. Spouses complied and PAL 
agreed to transport the children from Manila to San Francisco, California. They also 
agreed that upon arrival in San Francisco, it would again transport the two on that same 
day through a connecting flight from San Francisco to Los Angeles.  
On 3 May 1980, the two arrived at the San Francisco Airport. However, the staff of 
United Airways 996 refused to take aboard Deanna and Nikolai for their connecting flight 
to Los Angeles because PAL's personnel in San Francisco could not produce the indemnity 
bond which was lost by the personnel during the previous stop-over in Honolulu, Hawaii. 
Deanna and Nikolai were then left stranded at the San Francisco Airport. Subsequently, 
Mr. Edwin Strigl, then the Lead Traffic Agent of petitioner in San Francisco, California, 
USA, took the children to his residence in San Francisco where they stayed overnight. 
  
On the morning of 4 May 1980, Strigl took Deanna and Nikolai to San Francisco Airport 
where the two boarded a Western Airlines plane bound for Los Angeles. Later that day, 
Deanna and Nikolai arrived at the Los Angeles Airport where they were met by Mrs. 
Regalado. 
  
On 20 November 1981, Spouses Buncio filed a complaint for damages against petitioner 
before the RTC alleging that the incident caused Deanna, Nikolai, Mrs. Regalado and 
Spouses Buncio to suffer serious anxiety, mental anguish, wounded feelings, and sleepless 
nights. 
  
The RTC rendered a decision ordering PAL: (1) to pay Deanna and Nikolai P50,000.00 each 
as moral damages and P25,000.00 each as exemplary damages; (2) to pay private 
respondent Aurora R. Buncio, as mother of Deanna and Nikolai, P75,000.00 as moral 
damages; (3) to pay Mrs. Regalado, as grandmother of Deanna and Nikolai, P30,000.00 as 
moral damages; and (4) to pay an amount of P38,250.00 as attorney's fees and the costs 
of suit. Private respondent Manuel S. Buncio was not awarded damages because his court 
testimony was disregarded, as he failed to appear during his scheduled cross-examination. 
  
Petitioner appealed to the Court of Appeals which affirmed in toto the decision of RTC. 
  
ISSUE 
  
Whether or not the CA erred in sustaining the RTC award of attorney's fees and order 
for payment of costs. 
  
RULING 
  
Yes. Current jurisprudence instructs that in awarding attorney’s fees, the trial court must 
state the factual, legal, or equitable justification for awarding the same, bearing in mind 
that the award of attorney’s fees is the exception, not the general rule, and it is not sound 
public policy to place a penalty on the right to litigate; nor should attorney’s fees be 
awarded every time a party wins a lawsuit. The matter of attorney’s fees cannot be dealt 
with only in the dispositive portion of the decision. The text of the decision must state 
the reason behind the award of attorney’s fees. Otherwise, its award is totally unjustified.  
  
In the instant case, the award of attorney’s fees was merely cited in the dispositive 
portion of the RTC decision without the RTC stating any legal or factual basis for said 
award. Hence, the Court of Appeals erred in sustaining the RTC’s award of attorney’s fees. 
 
​No moral and exemplary damages and attorney’s fees 
  
#38 Morris and Whittier vs CA and Scandinavian Airlines System, G.R. No. 127957, February 
21, 2001 (FULLEROS) 
  
Reduction of damages and attorney’s fees 
  
#39 Philttranco Service Enterprises, Inc. v. CA and Heirs of the late Ramon Acuesta, G.R. 
No. 120553, June 17, 1997 (GALLEGO) 
#40 Cathay Pacific Airways, Ltd. V. Sps. Arnulfo and Evelyn Fuentebella, G.R. No. 188283, 
July 20, 2016 (LEONOR) 
 
Facts:
Respondents prayed for a total of PI3 million in damages for the alleged besmirched
reputation and honor, as well as the public embarrassment they had suffered as a result of
a series of involuntary downgrades of their trip from Manila to Sydney via Hong Kong on 25
October 1993 and from Hong Kong to Manila on 2 November 1993.
In 1993, the Speaker of the House authorized Congressmen Arnulfo Fuentebella
(respondent Fuentebella), Alberto Lopez (Cong. Lopez) and Leonardo Fugoso (Cong.
Fugoso) to travel on official business to Sydney, Australia, to confer with their counterparts
in the Australian Parliament from 25 October to 6 November 1993.[8
On 22 October 1993, respondents bought Business Class tickets for Manila to Sydney via
Hong Kong and back.[9] They changed their minds, however, and decided to upgrade to
First Clas
According to petitioner, on 23 October 1993, one of the passengers called to request that
the booking be divided into two: one for the Spouses Lopez and Spouses Fugoso, and a
separate booking for respondents
Cong. Lopez... admitted that he had called up petitioner, but only to request an upgrade of
their tickets from Business Class to First Class
There was no showing whether the First Class tickets issued to Sps. Lopez and Sps.
Fugoso were open-dated or otherwise, but it appears that they were able to fly First Class
on all the segments of the trip, while respondents were not.[
They only discovered that they had not been given First Class seats when they were denied
entry into the First Class lounge
Respondent Fuentebella went back to the check-in counter to demand that they be given
First Class seats or at the very least, access to the First Class Lounge. He recalled that he
was treated by the ground staff in a discourteous, arrogant and rude manner
Montillana admitted that First Class tickets had been issued to respondents, but qualified
that those tickets were open-dated
Upon arrival in the Philippines, respondents demanded a formal apology and payment of
damages from petitioner
The trial court ordered petitioner to pay P5 million as moral damages, P1 million as
exemplary damages, and P500,000 as attorney's fee
The CA affirmed the RTC Decision with the modification that the attorney's fees be reduced
to P100,000
Issues:
The C A found that there were no conditions stated on the face of the tickets; hence,
respondents could not be expected to know that the tickets they were holding were
open-dated and were subject to the availability of seats.[61] It applied the rule on contracts
of adhesion, and construed the terms against petitioner.
There was a breach of contract
There is basis for the award of moral and exemplary damages; however, the amounts were
excessive
Moral and exemplary damages are not ordinarily awarded in breach of contract cases. This
Court has held that damages may be awarded only when the breach is wanton and
deliberately injurious, or the one responsible had acted fraudulently or with malice or bad
faith
Ruling:
RULING OF THE COURT
In Air France v. Gillego[68] this Court ruled that in ​an action based on a breach of
contract of carriage, the aggrieved party does not have to prove that the common
carrier was at fault or was negligent; all that he has to prove is the existence of the
contract and the fact of its nonperformance by the carrier
In FGU Insurance Corporation v. G.P. Sarmiento Trucking Corporation,[73] We recognized
the interests of the injured party in breach of contract cases:
A breach upon the contract confers upon the injured party a valid cause for
recovering that which may have been lost or suffered
According to Montillana, a reservation is deemed confirmed when there is a seat available
on the plane.[74] When asked how a passenger was informed of the confirmation,
Montillana replied that computer records were consulted upon inquiry.[75] By its issuance of
First Class tickets on the same day of the flight in place of Business Class tickets that
indicated the preferred and confirmed flight, petitioner led respondents to believe that their
request for an upgrade had been approved
Petitioner tries to downplay the factual finding that no explanation was given to respondents
with regard to the types of ticket that were issued to them. It ventured that respondents
were seasoned travelers and therefore familiar with the concept of open-dated tickets
In the present case, no evidence was presented to show that respondents were indeed
familiar with the concept of open-dated ticket. In fact, the tickets do not even contain the
term "open-dated."... when
Moral and exemplary damages are not ordinarily awarded in breach of contract cases. This
Court has held that damages may be awarded only when the breach is wanton and
deliberately injurious, or the one responsible had acted fraudulently or with malice or bad
faith
However, the award of P5 million as moral damages is excessive, considering that the
highest amount ever awarded by this Court for moral damages in cases involving airlines is
P500,000.[82] As We said in Air France v. Gillego,[83] the mere fact that respondent was a
Congressman should not result in an automatic increase in the moral and exemplary
damages."
 
  
vii. Quitclaims 
  
#41 Baliwag Transport vs C.A., G.R. No. 80447, January 31, 1989 (MACAPAAR) 
  

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