Oam Week 1-20
Oam Week 1-20
Authority is the process by which a manager assigns a portion of his total work
load to others. False
Middle management
The first step in decision making is generating and assessing alternatives. False
When call center managers spend much of their time monitoring customer calls
and giving employees feedback about how to improve their dialogue with
customers in the future, these managers are using __________ skills.
The correct answer is: Technical
____ bridges the gap from where we are to where we want to go.
It combines tech with business to get people the information they need to do their
jobs better/faster/smarter.
The correct answer is: Management Information System
It is concerned with managing the process that converts inputs into outputs.
The correct answer is: Operations management
The study of management theory is important for which of the following reasons:
The correct answer is: Management theories are interpretive and evolve with
organizational changes.
These factors include demographic and cultural aspects of the external macro
environment and affect customer needs and the size of potential markets.
The correct answer is: Social factors
PEST stands for: The correct answer is: Political, Economic, Social,
Technological
Which of the following is an opportunity for an organization? The correct answer
is: Rapid market growth
The form of business organization that has the largest sales volume is the: The
correct answer is: Corporation
Which of the following is a Threat for an organization? The correct answer is:
Economic downturn
Which of the following does not form part of a firm's macro-environment? The
correct answer is: internal environment
The agreement to form a partnership may be oral, written, or implied from the
conduct of the parties.
The correct answer is 'True'.
The main disadvantage of a general partnership is The correct answer is: the
unlimited liability of the partners
A _______ is a business with two or more owners: The correct answer is:
Partnership
_____ in businesses and organizations is the function that coordinates the efforts
of people to accomplish goals and objectives using available resources efficiently
and effectively.
The correct answer is: Management
PEST stands for: The correct answer is: Political, Economic, Social,
Technological
The first step in management by objectives is: The correct answer is: managers
set goals for their departments
Humanistic realities were originally advocated by: The correct answer is: Maslow
Manage the activities of other managers. The correct answer is: Middle
managers
Which of the following does not form part of a firm’s macro-environment? The
correct answer is: internal environment
Technical skills are most important for which of the following: The correct answer
is: First line managers
Which of the following hygiene factors are in Herzberg's theories? The correct
answer is: company policy and administration
The three main types of managers include: The correct answer is: general,
functional, and front-line managers
Which is a characteristic for organization? The correct answer is: All of the given
options
Which of the following is not an assumption of Theory Y? The correct answer is:
primary motivators are fear and money
The most effective form of business organization for raising capital is the: The
correct answer is: Corporation
Programmed decisions are decisions that are made for situations that have
occurred often in the past and allow decision rules to be developed to guide
future decisions. The correct answer is 'True'.
The main difference between risk and uncertainty is that with risk you know the
probabilities of the outcomes. The correct answer is 'True'.
They are a complex set of goals, policies, procedures, rules, task assignments,
steps to be taken, resources to be employed, and other elements necessary to
carry out a given course of action. The correct answer is: Programs
These permit managers to delegate authority and maintain control over what
their subordinates do. The correct answer is: Policies
They are the ends toward which activity is aimed The correct answer is:
Objectives
_____develop and carry out tactical plans The correct answer is: Management
by objectives
In Setting goals the "S.M.A.R.T" stands for: The correct answer is: Specific,
Measurable, Attainable, Realistic, Timely
The first step in decision making is to: The correct answer is: Recognize need for
a decision
Decisions fall into two categories: The correct answer is: Programmed and non-
programmed
A manager who is helping a customer return some shoes they purchased last
week is dealing with what type of decision? The correct answer is: Programmed
decision
Problems are usually of the following type(s): The correct answer is: All of the
given options.
It is the ability of the decision maker to discover novel ideas leading to a feasible
course of action. The correct answer is: Creativity
A decision for repetitive or routine problems for which the responses have been
already been decided and been known to the person who will make the decision
is called:
The correct answer is: Programmed
Strategic planning is usually carried out by top management. The correct answer
is: True
They are a complex of goals, policies, procedures, rules, task assignments, steps
to be taken, resources to be employed, and other elements necessary to carry
out a given course of action. The correct answer is: Programs
The function of management that determines the objectives of business and how
best to achieve them is called: The correct answer is: Planning
Which of the following is incorrect? The correct answer is: Planning is a one-time
event.
The last two steps in the planning process are implementation and control.
The correct answer is: True
where we are to where we want to go. The correct answer is: Planning
Strategic objectives are set by: The correct answer is: Top management.
They permit managers to delegate authority and maintain control over what their
subordinates do. The correct answer is: Policies
It means that the whole is greater than its parts. The correct answer is: Synergy
Programmed decisions are more likely to occur at the top management level.
The correct answer is: False
Which one is benefit of planning? The correct answer is: All of the given options
They are usually the simplest type of plan. The correct answer is: Rules
_____develop and carry out tactical plans. The correct answer is: Management
by objectives
What is the term used to define the number of subordinates directly controlled by
a manager? The correct answer is: Span of management
Which of the following can affect the span of management? The correct answer
is: All of the given options.
____is a diagrammatic representation of organization structure show names
designation functions of personnel in the organization. The correct answer is:
Organizational chart
_______ is the form of departmentalization that groups similar jobs and activities
into departments. The correct answer is: A functional structure
The term organizational hierarchy implies The correct answer is: All of the given
options.
What is the duty to act according to the authority that has been given?
The correct answer is: Responsibility
Which statement is wrong about Formal organization? The correct answer is: It is
temporary and unstable
The study of management theory is important for which of the following reason.
The correct answer is: Management theories are interpretive and evolve with
organizational changes
Systems theory holds that: The correct answer is: The whole is greater than the
sum of the parts.
When call center managers spend much of their time monitoring customer calls
and giving employees feedback about how to improve their dialogue with
customers in the future, these managers are using __________ skills.
The correct answer is: Technical
This is something that at some time in the future may destabilize and/or reduce
the potential performance of the organization. The correct answer is: Threat
It is concerned with managing the process that converts inputs into outputs.
The correct answer is: Operations management
_____ in businesses and organizations is the function that coordinates the efforts
of people to accomplish goals and objectives using available resources efficiently
and effectively.
The correct answer is: Management
One of the earliest and most enduring descriptions of managerial roles comes
from:
The correct answer is: Henry Mintzberg
Modern managers are: The correct answer is: All of the given options.
Which of the following is a Threat for an organization? The correct answer is:
Economic downturn
- false
- false
- true
- staffing
- recruitment
- true
- true
- HR policy
- recruitment
- indirect
- staffing
- men
- job specification
- training
- internal resistance
wages represent
- hourly
- performance
basic compensations given to employees ...
- base pay
- motivate employee
- salaries
- wages
- true
- false
- false
- true
leadership is both an individual ....
- true
- contingency factor
- Theory X
- motivation
- physiological
- extrinsic/intrinsic
- leadership
- formal communication
participation will be easier when individual ...
- true
- false
- false
- true
- horizontal communication
- posters
- progress reports
- encoding
- source
- decoding
- communication
- performing
manuals and policy statements ...
- upward communication
- upward communication
- true
- false
- true
- true
- false
- plan
- controlling
- planning
- controlling
- false
- true
- false
- false
- true
- whole organization
- planning
- compensation
- true
which is discussed in compensation policy? ...
- %of bonus
- HR Department
- operational
- false
- operational
- salaries
- contingency factor
- self-actualization needs
- Theory X
- recruitment
- hourly
needs and expectations at work ...
- extrinsic/intrinsic
- job specification
- Theory X
- indirect
- safety
- internal resistance
- frustration
- work conditions
- motivation
- staffing
suggestions for improvements ...
- upward communication
- leadership
- charisma
- base pay
- progress reports
- physiological
- wages
- communication
- horizontal communication
- social needs
- entrepreneur
is a document that thoroughly explains ...
- business plan
- small business
- business plan
- opportunist
- entrepreneurial ventures ..
- profitability
- controlling
- operational
- false
- planning
- whole organization
- true
- true
is based on norms
- clan control
human resource management policies ...
- HR department
tests of liquidity
- true
- true
- false
- false
- strategic benchmarking
- plan
Participative leadership involves staff and others in the decision making process.
- true
A laissez faire leadership style occurs when all power is passed onto the staff.
- true
- b. Intercultural communication
b. daily wages
b. true
b. True
An autocratic leadership style occurs when power is split between the leader and
his or her staff.
a. False
b. False
a. false
Planned change refers to a situation in which change can originate from any level
in the organization.
b. False
c. Staffing
b. true
Benefits is pay provided by an employer to an employee for services rendered.
b. false
The output of job analysis is the job description and the job specifications.
a. True
b. True
Theory Y assumes people regard work as a normal activity and are self-
motivated.
a. True
b. Change management
True
The ____ analysis addresses the roles of the community, region, nation, and
world in a business.
b. Environmental
All of the following are popular demographic factors about entrepreneurs, except:
c. Self confidence
OAM4th Q
- a functional structure
- leading
- programs
- job specification
- maslow
- internal environment
- synergy
- internal resistance
which of the following would be included ...
- organizational structure
- staffing
- verifiable objectives
- operations management
- indirect
- corporation
basic compensation
- base pay
supervisory management spends
- corporation
it combines ...
- programmed decision
- scientific management
- top managers
- functions of management
the staffing system components model says that the phases ...
- spokesperson
- group think
who is the father of scientific management ?
- frederick winslow
- controlling
- top management
- recruitment
- proprietorship
- organizing
What is the term used to define the number of subordinates directly controlled by
a manager?
b. Span of management
Internal consists of the trends and events within an organization that affect_____.
Top of Form
A decision for repetitive or routine problems for which the responses have been
already been decided and been known to the person who will make the decision
is called:
Select one:
b. Programmed.
Select one:
Select one:
b. Policies
Select one:
Select one:
A manager who is helping a customer return some shoes they purchased last
week is dealing with what type of decision?
Select one:
a. Programmed decision
Select one:
a. Job specification
Select one:
b. All of the given options
Select one:
Select one:
One of the earliest and most enduring descriptions of managerial roles comes
from:
Select one:
a. Henry Mintzberg
It combines tech with business to get people the information they need to do their
jobs better/faster/smarter.
Select one:
Payments made to employees without taking hours for which they worked into
consideration are called
Select one:
a. Salaries
Teaching of current or employees with skills needed to perform effectively on job
is
Select one:
b. Training
Select one:
b. Non-programmed decision
Select one:
c. Informal organization
Select one:
a. Safety
Select one:
d. Economic downturn
Which of the following is an opportunity for an organization?
Select one:
The form of business organization that has the largest sales volume is the:
Select one:
c. Corporation
Select one:
Select one:
c. Controlling
Select one:
a. Leadership
Select one:
Select one:
d. Establishing Internet sales
Select one:
a. Scientific management
Select one:
b. Henry R. Towne
Select one:
Select one:
Select one:
a. Productivity
Select one:
b. Organizational structure
The most effective form of business organization for raising capital is the:
Select one:
c. Corporation
Select one:
b. Decision making
Select one:
Management by objectives
Select one:
Select one:
group think
Select one:
a. The scientific observation of people at work would reveal the one best way to
do the task.
It is concerned with managing the process that converts inputs into outputs.
Select one:
b. Operations management
Which of the following is the most serious problem that might arise due to
excessive reliance on internal recruitment?
Select one:
c. internal resistance
Select one:
Select one:
Select one:
c. Salaries
Select one:
Select one:
Select one:
Instructions: Before taking this exam, please be familiar with the following terms
(Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to
have uniform answers, please follow the answer formats given. For currency
answers, use the format "PhpX,XXX.XX", Use comma to separate thousands,
always give two decimal places and round off to the nearest the centavo.
Ms. Hellen has a fixed bi-monthly salary of Php30,456.25. How much is her
annual salary rate?
Answer:
PHP182,737.50
Answer:
Instructions: Before taking this exam, please be familiar with the following terms
(Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to
have uniform answers, please follow the answer formats given. For currency
answers, use the format "PhpX,XXX.XX", Use comma to separate thousands,
always give two decimal places and round off to the nearest the centavo.
Mr. Quan has a fixed annual salary of Php189,003. How much is his semi-annual
salary rate?
Answer:
Php94,501.50
Instructions: Before taking this exam, please be familiar with the following terms
(Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to
have uniform answers, please follow the answer formats given. For currency
answers, use the format "PhpX,XXX.XX", Use comma to separate thousands,
always give two decimal places and round off to the nearest the centavo.
Mr. Quan has a fixed annual salary of Php189,003. How much is his quarterly
salary rate?
Answer:
Php47,250.75
Instructions: Before taking this exam, please be familiar with the following terms
(Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to
have uniform answers, please follow the answer formats given. For currency
answers, use the format "PhpX,XXX.XX", Use comma to separate thousands,
always give two decimal places and round off to the nearest the centavo.
Mr. Troy has a fixed semi-monthly salary of Php15,755.25. How much is his
annual salary rate?
Answer:
Php378.126.00
Instructions: Before taking this exam, please be familiar with the following terms
(Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to
have uniform answers, please follow the answer formats given. For currency
answers, use the format "PhpX,XXX.XX", Use comma to separate thousands,
always give two decimal places and round off to the nearest the centavo.
Mr. Quan has a fixed annual salary of Php189,003. How much is his semi-
monthly salary rate?
Answer:
Php31,500.50
Instructions: Before taking this exam, please be familiar with the following terms
(Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to
have uniform answers, please follow the answer formats given. For currency
answers, use the format "PhpX,XXX.XX", Use comma to separate thousands,
always give two decimal places and round off to the nearest centavo.
Mr. Quan has a fixed annual salary of Php189,003. How much is his monthly
salary rate?
Answer:
Php15,750.25
Instructions: Before taking this exam, please be familiar with the following terms
(Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to
have uniform answers, please follow the answer formats given. For currency
answers, use the format "PhpX,XXX.XX", Use comma to separate thousands,
always give two decimal places and round off to the nearest the centavo.
Ms. Pack has a fixed monthly salary of Php25,805.75. How much is her annual
salary rate?
Answer:
Php309,669.00
Instructions: Before taking this exam, please be familiar with the following terms
(Annual, semi-annual, quarterly, monthly, bi-monthy, semi-monthly). In order to
have uniform answers, please follow the answer formats given. For currency
answers, use the format "PhpX,XXX.XX", Use comma to separate thousands,
always give two decimal places and round off to the nearest the centavo.
Mr. Brock has a fixed semi-annual salary of Php50,555.75. How much is his bi-
monthly salary rate?
Answer:
Php16,851.92
Answer: