1) Which of the following statements are useful visual radiators?

Wall of frame to recognize the associates.

Key failurepoints and important rules & regulations on digital/whiteboard to keep the associates aware
and alert

key events and happening on digital display/whiteboard to keep the associates informed

All of the Above (Ans)

2) Which of the following is not a benefit of visualization of work

Reduced inflow of work items (Ans)

Reduced status reporting overhead

Quick identification of blocked items

Reduced cycle time of work item

3) What is the most effective way to identify improvement opportunities for Value log?

Automation team analyzes work items and identifies improvement opportunities

Performance Improvement (PI) Champion performs Value Stream Mapping and identifies improvement
opportunities

Every Team member constantly questions. "Is there a better way to do our work?",and identifies
improvement opportunities (Ans)

Team members wait for the management to set up ideation events and then identify improvement
opportunities

4) Which of the following is not true about Value Maximization Scrum?

Composition of scrum can change for each sprint depending on the Value Log opportunities selected for
that sprint

BAU remains the top priority and the team works on the value log opportunities without impacting BAU

scrum teams members full time everyday on the value log opportunities (Ans)

scrum teams members make a little time everyday to work on value log opportunities

5) Survey Q, Non-scoring: what benefits are you experiencing with agile for CBO? Select all that apply.

I feel more happy and empowered (Ans)

I feel better team spirit (Ans)

I am able to see the big picture of my work (Ans)

I don't see any benefits

6) Which of the following is the least important consideration while forming a value maximization
scrum?

A) Associate's years of experience (Ans)

B) value log entries selected for the sprint

C) potential impact on BAU

D) associate's skills

7) Who can add entries to value log?

select the correct option(s) and click Submit.

Performance Improvement (PI) Champion

SMEs of the Team

Team Lead

Anyone in the team (Ans)

8) Which of the following is not an intended outcome of collective work management?

A team who makes all the decisions and a Lead who does not monitor the team (Ans)

A team that is empowered & motivated,and a Lead who acts as a mentor

A team that is self-organized and a Lead who acts as a facilitator

A team that collaborates well and a Lead who acts as a servant leader

9) What should you do when you receive a brief communication that the format of input files will
change from next month?

a.) understand the change by getting the details of the change as well as a sample input file in the new
format

b.) align your people (eg. training), process(e.g sops), and technology (e.g tool configuration) in
accordance with the change
c.) both option (a.) and (b.) (Ans)

d.) wait for the detailed communication as you received only a brief communication

10) A BAU team is already struggling to complete their daily BAU work. So, they should defer Value
Maximiza .Select the correct option(s) and click Submit.

True - Instead of doing Value Maximization Scrum, they should rather use that time to complete a few
more BAU tasks

False - Value Maximization Scrum must be done to achieve Audit compliance

True - BAU team should only do BAU work. They should not focus on anything else, including Value
Maximization Scrum

False - They should start Value Maximization Scrum to identify the pain points and improve their way of
doing the BAU work (Ans)

11) What is the best way to continuously capture and share a team's knowledge ?

Continuously updating knowledge into a central repository (Ans)

conducting knowledge sharing sessions

Sharing knowledge during team meetings

Sharing knowlege through emails

12) Which of the following is an Agile approach for work allocation in a team?

Team lead assigns works to team members without consulting them

One of the Senior SMEs assigns work to team members without consulting them

Customer assigns work to team members without consulting them

Team lead consults team members and assigns work to them (Ans)

13) Which of the following is the most practical and Agile approach for achieving work coordination
among a distributed team?

Relocating all team members into one location to promote face-to-face conversation

Having a digital Kanban board that is common for all team members across the locations (Ans)

Designating a team member to coordinate across locations

Having Daily Coordination Meetings among Location Leads

Burndown Chart (Ans)

Sprint

Value Log

Scrum Team

15) Which of the following is not recommended for change implementation?

Perform impact analysis and highlight any risks in Change Advisory Board (CAB) meeting

Perform multi-taking while executing Change implementation steps (Ans)

Follow Make-Checker practice while executing the Change implementation steps

Review the implementation steps with the Change Requestor and ensure that there is no ambigulty

16) What is the best approach for a team to keep the stakeholders continuously updated on the work
status?

Sending Daily, Weekly, and Monthly status report.

Explaining the status in Daily status Update meetings

sharing a digital/physical Kanban board that is continuously updated (Ans)

Designating a senior Team member to keep the stakeholders Updated

17) When you discover an uncommunicated change in your tool (e.g. workflow management tool, itsm
tool, etc),we may take following steps:-

As a team, understand the change in detail, and update SOPs, scripts ,etc.If required

As a team, investigate why the change communication was missed and take corrective actions to avoid
recurrence

As a team, analyze any past work items were impacted by this change, and take necessary corrective
action if required

All of above (Ans)

18) who should be a Product owner (PO) in a Value Maximization scrum team?Select the correct
option(s) and click submit

Only Performance Improvement (PI) Champion because he/she has a good understanding of six sigma
and Value Stream Mapping
Anyone who has a clear vision for the selected Value Log opportunities and who can validate whether
the implementation achieved the expected benefits (Ans)

Only Lead because he/she has a good understanding of the team dynamics

Only someone from customers organization because he/she has a good understanding of the market
dynamics

19) Which of the following is not a characteristic of a good value log entry?

Select the correct option(s) and click Submit.

An opportunity that can be quickly implemented

An opportunity which customer sees no value (Ans)

An opportunity identified by those performing the BAU work

An opportunity with clear details on expected benefits

20) Which of the following is the Agile way of working?

Senior associates plans and take decisions.Junior associates execute tasks.

Lease creates plans and takes decisions. Team members execute tasks.

Team members collectively create plans and take decisions. Team members execute tasks. (Ans)

Customer creates plans and takes decisions. Team members execute tasks.

21) Which of the following is not a correct way for you to update the content of a knowledge portal?

Select the correct option(s) and click submit

i create /update the content, get it reviewed and add to the knowledge portal

when i create/update the content , i tag it with the relevant key words

i update the existing content on the topic with the latest knowledge

i have full freedom to create/update content without any review (Ans)