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Analysis of The Marketing Mix of A Company: Mélody LEROUX - 20043515
Analysis of The Marketing Mix of A Company: Mélody LEROUX - 20043515
MARKETING MIX OF
A COMPANY
TABLE OF CONTENTS
OVERVIEW ....................................................................................... 4
PRODUCT ....................................................................................... 12
Branding ............................................................................ 14
Brand strategy..................................................................... 15
Tv campaigns ...................................................................... 25
Display .............................................................................. 25
Radio ............................................................................... 26
Sponsoring ......................................................................... 27
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Ha ! Magazine ..................................................................... 30
Appendix ....................................................................................... 35
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OVERVIEW
“Kidsand grown-ups love it so – the happy world of Haribo”
Hans Riegel was born in April 3rd, 1893, to Friesdorf near Bonn, from Peter and
Agnes Riegel. At the end of his schooling, he makes a learning as confectioner and
works in diverse workshops. In 1920, Hans Riegel sets up his own business and his
own company. His capital of departure is constituted by a bag of sugar, by a marble
plate, by a stool, by an oven, by a brass cauldron and by a roller. It is in the small
laundry of backyard that is born what will become one of the biggest companies of
candy of the world.
This report is going to discuss the key elements of the marketing strategy of
Haribo. Thus, after a brief back about the key dates in the construction of this
empire, we will address the four elements of the marketing mix of the business
including :
- How Haribo is worldwide recognized with its brand and its products, and how
it remains the leader on the confectionery market thanks to innovation and
quality,
- Which is the pricing strategy of Haribo with the factors of the company and
the factors of the confectionery market,
- In which network distribution Haribo’s products are sold and
- How Haribo manage to reach all its target with its numerous advertising
campaigns.
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1920 :Creation of the German brand Haribo which takes its name from its inventor
and his hometown of Bonn : HAns RIegel BOnn.
1922 :The first product to great success, the Golden bear, is marketed
by Haribo.
1934 :Haribo is one foot abroad with an acquisition of holdings with a capital of a
Danish manufacturer of licorice.
1945 : Death of the inventor of the brand : Hans Riegel and recovery
Hans Riegel of the brand by his two sons, Hans and Paul.
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1985 : Aquisition of Vittel society, of Ricqles Zan. The merger of the two will born
in 1987 and will be called Haribo France Ricqlès Zan.
1971: The company goes out of its traditional business with the acquisition of a
manufacturer of gingerbread Baren Schmidt, allowing Haribo to appear on the
gingerbread market.
1972 : The growth continues with acquisitions and mergers, and Haribo resumed
70% of the British brand Dunhill.
1988 : Haribo continues to expand abroad with Austria, Spain, Belgium, Ireland and
Hungary.
1990: The fall of the Berlin Wall mark a milestone for the company to West
Germany : 20 million potential new customers willing to buy products from the
West. Thus, Haribo bought the company Wesa.
1999 : Nearly 70 years after its birth, the company still controls the market : it
accounts for more than 50% market fruit gummies.
2000 : At 76, Hans Riegel has no plans to release the reins of the company.
Childless, he should step down in three years and pass the reins to the three sons
of his brother, Paul, all assets within Haribo.
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The target is a policy choice of people and products on which to focus efforts of the
company. It’s important to know that the offer is different depending on the target.
Haribo sweets are consumed by children but by adults as well. That’s why there are
four main targets :
Children (4 to 14 years)
For the child, the candy is synonymous with feeling, sharing, transgression, secret,
freedom, power, comfort and culture.
For them, this purchase is also an element of socialization because the sweets are
the first purchase made by children alone.
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Experienced as a moment of greed, many are the teenagers who eat sweets.
Moreover, it is from this age that people start to become brand loyal. Therefore,
Haribo has also decided to concentrate its efforts on this target.
Confectionery for adults must identify profits « welfare » and « health » : fresh,
white teeth, no sugar… Their concerns for hygiene and healthy diets are taken into
account.
The adult market is less subject to the law of product innovation : this type of
customer research essentially the concepts quality, well-being and health (ie :
white teeth, low sugar content, nutritional balance).
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Family
A package suitable for any festive event including : family packs, multi-packs,
piece goods answering to the need of snacking-related with group or family
outings.
As we have seen previously, Haribo sweets are aimed at different target type.
That’s why Haribo try to adapt its packaging of its products regarding its target.
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3. Market Positioning
Haribo has chosen a high sales price, higher than the average. Thus, the company
uses a skimming strategy, that’s to say it is placed on a high end positioning. It’s a
strategy of differentiation by the high end.
Namely, two elements are very important when choosing a position on the market
where is Haribo. This is the degree of innovation and quality degree of the products
and services offered by the various stakeholders.
Innovation +
Qualité - Q
Innovation -
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Légend :
Ferrero Nestlé
Thanks to this pattern, we can see that Haribo is leader regarding innovation side.
Thus, he has a higher place than all of its competitors. However, he is closely
followed by Lamy Lutti, its main competitor in the market.
Among its follower’s competitors on the market, we can find Nestlé, Kraft Foods
and Chupa Chups. Finally, we can observe brands such as Ferrero, Cémoi and
Wrigley which challenge Haribo concerning quality despite their low level of
innovation.
Finally, it’s important to notice the innovative policy of Haribo regarding tool
production : several millions per year are invested in production facilities. Quality
charter on each machine, team autonomy, profit sharing, 35 hours paid like 39
hours…
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PRODUCT
a) New product development
As mentioned above, the success of Haribo is mainly due to its active policy of
innovation and product quality.
For over 20 years, it’s Haribo which launch, in each product family, the reference
which becomes the “standard” of the market. Tagada strawberry, Marshmallows…
didn’t exist before Haribo.
Today, the range Haribo includes 300 references continuously tested by marketing
teams. In Haribo Company, we don’t do any market research. Hans Riegel trusts his
own taste, his instinct and is inspired by the news. Over time, a lot of candies are
created by Haribo; thus, we can see sweets with shape of Maya the Bee and other
fashion dinosaurs.
Tagada pink
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Haribo's sheets
In 2001, Haribo has launched a lipstick with a taste of candy very popular with
children.
Similarly, the company New Guillot offers clothing declined in the bold
colors of Haribo : blue, red, yellow… This is a collection of tracksuits, jackets,
not forgetting the unique Hariboy’s dress : red overalls and yellow tee-shirt. For
girls, the line Miss Tagada includes dresses in soft colors.
Finally, the company doesn’t hesitate to venture into new fields. It granted an
exclusive license to commercialize Senoble yogurt flavored with Tagada strawberry
and Hari Croco.
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Branding
Haribo is primarily an iconic and compelling
character : Hariboy, with his red overalls and his
yellow shirt. When we speak of the brand Haribo,
we think directly to that character. The colors
used, red and yellow, represent sun and love, so,
by extension, life and joy.
The slogan, which includes both children and adults : “Haribo makes children
happy, and adults too” has a very recognizable song. The musical notes are
communicative and recognizable in an instant.
What’s more, Haribo makes advertising partnership actions to sensitize the target
family, but also organizes evening discos to educate teens and young adults.
The brand carries a lot of operations including sponsorship in the festival and sport
but also equities sponsorship of various TV programs are settled to try to reach all
segments of the population.
Finally, the brand Haribo has a very strong reputation, as evidenced by this fact :
Haribo is the first brand of candy in the minds of consumers
90% of respondents
to a brand of candy will first say Haribo.
Haribo success is mainly due to the proven quality of its products. Products such as
strawberry, crocodiles and cokes are copied, but consumersrecognize the
difference, the texture is not the same.
Haribo is the industry standard because the company is particularly vigilant about
the quality of its components, which guarantees stability and product preservation;
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aging tests and resistance to temperature and humidity are conducted regularly to
monitor products and always make sure that they are of excellent quality.
Brand strategy
Haribo is what is called an “umbrella brand”, that’s to say a single brand used for
different products, so as to receive these products from the reputation and image
of the umbrella brand.
Haribo
Derivatives Candy
Regarding the candies, Haribo offers four families that are essential for the whole
family :
The gelled
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The marshmallows
Tagada strawberry
The liquorices
The coated
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Thanks to this table, we can see that Haribo is found in two cases:
The company will introduce new products variants under the brand name Haribo.
The danger of cannibalization is real and the marketing manager must consider
whether the extension of the range leads to additional sales volume or a
redistribution of revenue.
The company will launch a new product line under the same existing brand name.
The attractiveness of the new range is enhanced by the existence of the original
brand, launch costs are lower and the risk taken by the consumer is reduced.
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However, the product launched may disappoint, the choice of brand new product
to be unsuitable.
Any strategy of brand extension requires prior to verify, under penalty of danger of
diluting the brand, the evocations attached to the brand and new products are
compatible.
The problem of the brand extension strategy is determining how far the brand can
extend itself without devaluing the brand or without losing customers.
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The company announces that it will practice net prices: finished invoice discounts,
participation in marketing costs and rebates for being in checkout. A new way to
approach the supermarketswith a single rate applied to all distributors.
Thus, the conditions of sale change: the difference is noticed on the purchase
volume. Discounts are granted depending on the quantities ordered. In exchange,
Haribo then provides to the entire distribution lower prices between 10 and 15%.
Costs are tight and productivity driven up production to achieve lower prices.
Today this pricing policy is still valid. Faced with these new directives, referrals
have all been maintained. Now, based on the weight, Haribo products are cheaper
than private brands. A policy that does not please everyone...
Thus, if the Tagada strawberries and other Hari Croco still adorn the shelves of
supermarkets, Haribo still not be referenced in most stores Intermarché, which can
be an obstacle to the brand now worldwide known.
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b) External factor
To list the different prices that are practiced on the candy market, I decided to make a
table with main competitors and Haribo itself, to finish by establishing a comparison.
Box with 24
Lion (Nestlé) chocolate bars 13,50 €
Chocolate biscuit
of 45g.
caramel
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Sugar- coated
Pocket of 120g.
Dragibus 1,10 € confection flavored
(Haribo)
fruit.
Thanks to this table, we can easily see that the prices applied in the confectionery
world are quite high.
Thus, Haribo manages to stand out with ever lower prices than its competitors.
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DISTRIBUTION STRATEGY
Regarding the confectionery market, there are many distribution networks.
Regarding Haribo, the brand made a mass distribution by being present on all the
distribution channels. Its only weakness is to be absent in all “Intermarché”.
Similarly, the company now faces the hard discounters. Aldi has decided to
terminate all contracts with major brands such as Haribo and replace them with its
own brands.
Haribo, which represents over 50% market share of fruit gummies enjoying a
balanced presence in all the distribution channels : hypermarkets, supermarkets
and retailers.
The Haribo brand is present in the world where it operates its plants and its
subsidiaries (see section about international marketing).
On the logistic side, Haribo France has two platforms (one in Marseille, the other in
Uzès) and each one possesses a cell controller that allows customers to have a
rapid reassortment.
There are wholesalers who then distribute the products to tobacco, bakeries,
petrol stations… The company voluntarily retains much of its sales in the traditional
circuit.
There are GMS. Haribo brand is qualified as a brand of distributors. Indeed, with its
four product line and leading references, Haribo ensures the distributors a high
turnover on shelves.
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PROMOTION: Advertising
You should know that Haribo is the first advertiser in the sector of the
confectionery.
The name Haribo rings true and strong. It’s easy to remember it in all languages,
with just three syllables which gave the brand an international reputation. In
addition, some notes of music and the family message have made the slogan
“Haribo makes children happy, and adults too” spot advertising indestructible.
The recognition rate assisted for the 15-34 age group is 98%, and the recognition
rate among children under 24 years is 64%.
a) Communication media
Haribo’s website
The historical website of the brand, platform on which fans can find information
about candy product, the presentation of news, any news Haribo, the history of the
brand, the group’s news, entertainment dedicated to Maoam, information about
the museum, the Club, etc…
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Tv campaigns
Haribo sponsoring different types of TV programs allowing them to reach any
segment of the population. It is present in variety shows, TV games, TV programs,
sports and entertainment.
In 2008, Haribo expands its target and will try to touch first the mothers,
adolescents and young adults, in addition to its historical target.
Display
In France, at all, a national large scale was initiated : 15 000 faces of Decaux bus
were used to present to all the French people the news which were approved by
the Ministry as official candies for successful parties.
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Radio
Haribo’s messages are disseminated for all the key moment of the year and reveal
to the public the Haribo’s news (news, products…) and all promotional plans. Five
waves of spots of the Ministry are aired in prime time to relay the NRJ events. In
January for the NRJ Music Awards, in March, June and November for the NRJ Music
Tour and in August for the concert NRJ Back to School.
These five waves will break down each time in three stages :
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Sponsoring
The brand carries many sponsoring operations (Roller Tour 2002,
Tour de France, 2002 World
Championshipsof freestyle, Olympics
Games in Salt Lake City…)
Haribo has chosen two priority axes of communication : party and sport.
The main theme which remains the basis for the communication of Haribo is the
party. Traditionalfestivals such as Carnival, Easter, holidays, Halloween, or
Christmas themes are used and retains by Haribo’s distribution partners.
The second theme chosen by Haribo is the sport. The festival of sport which,
besides providing a real closeness to consumers, now enables the group to give
legitimacy to the political struggle for the health young people.
The goal number one of the company’s investment in sport is to reinforce the
positive image of sweets in the diet, with the slogan “Haribo, the energy of the
victors”.
Associate the image and values of sports products to the sweets in the range of
Haribo is truly a strategic choice to communicate with a large audience. This works
well as the distributors of the products Haribo and consumers always associate the
image of the company in Olympic sporting events. Indeed, Haribo is cited among
the top three brands recognized by the French as a sponsor of the Olympic Games.
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Advertising partnership
Haribo makes advertising partnership actions, such as the Club Med, Parc Asterix,
Orangina, educative software Adibou, or Mc Donalds. The partnership allows the
brand to raise the target family. Other actions of an educative character are
settles to pediatricians, childcare, schools and families. The last operation of cross-
promotion was for the launch of the limited edition Tino Haribo of Nissan, in 2002,
which is a compact family monospace with many convenient facilities for children.
Haribo museum
The candy museum opened its doors in 1996 at Uzès, in the south of France, and
always delights both the young and old lovers of sweets.
Behind the doors of the museum are hidden the treasures of information and
goodies, to discover without moderation!
Taken to the heart of the story of candy, you can explore family saga from the
creators of the famous brand, while admiring posters and old boxes, first witnesses
of the advertisement and the evolution of the packaging.
During the visit, videos, touch screens, machines configured specifically for the
museum or treasure hunt for youngsters are all interactive tools to learn while
having fun.
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Promotional activities
Haribo also carries out promotional activities related to current events, like the
“Soccer Day” for the 2002 World Cup, or “Halloween”.
The company enjoys Halloween for proposing a special offer : a multipack bag of
12kg with specific shapes (of Dragibus black and orange, jelly-like ghosts and
witches…), accompanied by a scary gadget.
Haribo club
In terms of promotion for the public and stimulation of professionals, Haribo is very
active. Thus, there is the Haribo Club. This is a club paying club that has yet more
than 7000 members. Magazine, mailings and gifts, the Haribo club takes care of its
fans.
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Ha ! Magazine
For retail professionals, the Haribo club services and Ha! magazine inform them
about new products, new presentations,trade shows… In addition, Haribo
implements operations for distributor loyalty, for example with Haribo bingo gold
to win shopping vouchers credited to the jewelry catalog Maty.
Through its films and TV ads, its radio spots, press announcements, its poster
campaigns, its sponsorship activities and numerous promotions, Haribo makes a
very active support of its sales throughout the year.
The brand develops a lot the communication of its candy in order to reach as many
people as possible and present its new products as quickly as possible.
Communication is one of the most appropriate pillars of its strategy.
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4. International Marketing
Believing that to conquer a new market, it’s essential to establish itself on it,
Haribo is fast becoming an international affair. The strength of Haribo’s group is
undoubtedly its ability to innovate, to implant and its European dimension.
Major efforts will be made to relocate abroad. (See Appendix 3 : Historic of the
Haribo’s development abroad)
- 1 in Autria (Linz)
- 1 in Holland (Hoogezand)
- 1 in Turkey (Istanbul)
- Some subsidiaries in Finland, Norway, Sweden, Italy, USA, Czech Republic…
Today, Haribo is present not only throughout Europe but also in the world, exports
in 83 countries worldwide and employs some 6000 people. European factories
producing for the domestic market and also to neighboring countries.
Austria supplies such as Slovenia, Poland, Switzerland, and Czech Republic. The
Spanish plants are supplying Portugal and Latin America. South Africa, Canada and
Australia are provided by England.
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Consequence of all these locations? Haribo is a leader in Europe. Indeed, with its
European productions and its distribution organization in various markets where the
company is present, it realized a consolidated turnover of over one billion euros (in
2006)
The company has a strong cash flow which has proved a real strength. Indeed,
Haribo has financed its growth without foreign aid, protected from bank, and thus
remain the property of the founding family, which makes the brand the undisputed
leader in the sale of jelly confectionery in Europe (350 000 tons per year). In
addition, Haribo has bought a number of its competitors, including Ricqles.
Through this European concentration, Haribo find undoubtedly benefits which can
be translated in terms of costs and opportunities.We can distinguishthe
productivity gains, which show economies of scale and gains of negotiation power,
related to a phenomenon of domination.
Indeed, the company owns several plants in Europe, which reduces firstly costs for
labor and logistics secondly since it distributes to neighboring countries (small
distance) the production. In addition, it keeps a high profile and brand image as it
remains on the European territory and away from off shoring in Asia, for example,
often damaging the image of a company.
Haribo wishes, through its offices, strengthen its leadership in Europe, where its
offer represents almost 350 000 tons, expand and improve its offering in the United
States and in Eastern Europe.
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Haribo has very well integrated this absolute necessity of differentiation. Indeed, it
is the only one to grow in 2005 on the bags, betting on innovation and
communication. However, competition is still fierce between Wrigley, Cadbury and
the king of little pocket candy Solinest which represents nearly 65% market share in
this sector.
As for Haribo, it is the first confectionery brand in the minds of consumers in aided
or spontaneous notoriety. Because of this high notoriety, it was able to distinguish
itself from its competitors and remain its leading position in the confectionery
market both nationally and internationally. Indeed, Haribo has become an
international affair thanks to its presence in the European and overseas countries.
It’s the leader in Europe.
For several years, the company was more or less the only manufacturer of candy,
but today, many companies try to penetrate this segment. Haribo preserves despite
their efforts its leading position.
Haribo has established itself as a reference point on the candy market with
essential products such as bears, Tagada strawberry or Dragibus.
But the brand strategy does not stop there. The brand actually deploys an
important marketing plan throughout 2005 with a massive communication in press,
radio, sponsoring of sporting events…
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With a consolidated turnover of over one billion euros, which remains the property
of the family, we can wonder how the family management, adopted by Haribo,
which represents the strength of the company, will spend the obstacle to the
transfer of power. Does its problems of succession threaten the group ?
Haribo is the leader on the confectionery world, so there are not many
recommendations to do…
The brand has to remain vigilant to always innovate to surprise its customers.
However, it has to be careful not to be spread out and remain in the production of
candy, because for the moment, its derivatives products are quite distant from the
basic Haribo world. I think too much ranges of different products can harm the
brand.
Haribo should always try to be sold in all distribution channels and should try as
much as possible to keep its pricing policy, even if it must to make war with the
distributors brands and the hard discount.
In pursuing its strategy of internationalization, the company could develop its
notoriety and establish itself in areas where it is not yet present or not well
represented. These areas are located in Eastern Europe, North America, Australia,
New Zealand and Japan.
In the same vein as the Haribo Museum at Uzes, the brand could develop parallel
activities with still a link with its starting activity. In markets where the brand
enjoys a high reputation as French and German markets, it could engage in the
creation of parks Haribo. These parks would represent the universe of Haribo
featuring famous products of the brand, with rides shaped candy for example. This
strategy would help to maintain its reputation; it would target children, teenagers
or young adults. In the case of the children target, it would represent an
investment for the future as these parks would ensure the sustainability of the
reputation and positive image of the brand.
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Appendix
1. Appendix 1 – Haribo’s slogan in all languages
Bulgarian С Харибо сме радостни, Харибо обичаме With Haribo we are happy, Haribo we love
(S Haribo sme radostni, Haribo obichame)
Czech Haribo chutná malým, stejně tak i dospělým Haribo tastes good to children, and also to
adults
Estonian Haribo teeb lapsed rõõmsaks, isad, emad Haribo makes children happy, fathers,
lõbusaks mothers jolly
German Haribo macht Kinder froh – und Haribo makes children happy – and
Erwachsene ebenso adults too
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Greek Haribo δίμει χαρά – σε μεγάλους και παιδιά Haribo gives happiness – to adults and
children
Hungarian Gyermek felnőtt kedve jó – édes élet Haribo Kids and grown-ups are in a good mood –
sweet is life Haribo
Italian Haribo è la bontà – che si gusta ad ogni età Haribo is the goodness – you can enjoy at
any age
Portugese Haribo doces sabores – para os pequenos e osHaribo sweet flavours – for young and old
maiores
Russian Детям, взрослым повезло – радость даритKids, adults are lucky – happiness is given
Харибо by Haribo
(Detyam, vzroslym povezlo – radost darit
Haribo)
Sloviak Haribo chutí malým, rovnako i dospelým Haribo tastes good to little ones, and to
adults as well
Slovene Haribo za otroke bo, in odrasle prav tako Haribo will be for children, and adults too
Swedish Haribo det smakar bäst - Det gör livet till enHaribo taste the best - it makes life a party
fest
Turkish Çocuk ya da büyük ol, Haribo’yla mutlu ol (Be) Young or old, be happy with Haribo
Croatian Haribo veseli sve, velike i malene Haribo makes everyone happy, grown-ups
and little kids
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By the late 20’s, Haribo establishes its first business relations with foreign countries by
establishing contacts with Christian and Ekhof Hansen, which melt with Hans Riegel the
“Haribo LAKRIDS A/S KOPENHAGEN” in 1935.
1957
Haribo takes over the company “Kleugten & Meier” of Golderberg, the first employer of its
founder Hans Riegel. Its fruity gummy candy is distributedunder the brand name
“Monarch”.
Haribo acquired shares in the French confectionery factory “Loreto”, renamed “Haribo
France S.A”. The company headquarters are in Marseille. In 1985, Haribo acquires “Ricqles
Zan”, also located in the south of France. In 1987, the merger of two companies creates a
new company : “HARIBO-RICQLES ZAN”. Production takes place in Marseille and Uzès. It’s
from these cities that are delivered France and other markets in southern Europe.
1968
Haribo acquires shares of the Solingen’s society “Dr. Hillers AG”. It will buy the rest of the
shares in 1979.
1971
Haribo becomes the major shareholder of the Franconie’s traditional company “Bären-
Schmidt”, producer of gingerbread hearts, of “dominosteine” and other German traditional
biscuits.
Haribo buys share of the “Dunhills” society in England (Pontefract). This company, rich of
traditions, makes among other things a regional specialty, the “Pontefract Cakes”. In 1994,
the company becomes the property of Haribo in totality.
Haribo sets a distribution organization in Austria. Austria will be one of its producer
countries after the repurchase of the society “Panuli Bonbon Ges.m.b.H” in 1988.
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Haribo crosses the Atlantic. The headquarters of the new production company is based in
Baltimore, in Maryland’s state.
Haribo buys the society “Stella”, at Wattrelos (in the vicinity of Lille), in France.
1986
Haribo buys the society “Edmund Münster GmbH & Co. KG” which has the license of the
MAOAM chewing gum.
Haribo acquires all the shares of the Italian company “SIDAS DOLCIARIA S.p.A” and creates
the Haribo society “HARIBO Italien S.p.A”, which is locate in Milan.
1993
Haribo takes over the famous brand of chewing gum for oral care and candy for the cough
“Vademecum”.
Haribo had previously established a distribution society in Spain in 1985. In 1995, it creates
a new site of production.
Haribo opens “the candy museum”, in Uzès, France. The history of the manufacture of
candies, liquorice, coated, and gelled (and the history of Haribo as well) is presented to
the public.
Haribo takes over the Belgium Company “Dulcia” and start by standardizingthe
presentation of all the range of Speck candies.
Haribo opens a new plant of production in Dublin, Ireland, to approach closer all its
consumers.
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In the middle of June, Haribo takes over the Spanish producer of confectionery “Geldul
S.L”, in Alicante, and thus acquires a second fulcrum in Spain, with its first plant in the
north of the country.
The markets of Easter Europe become more and more important. Haribo creates in Brno its
subsidiary of distribution for the Czech Republic.
Haribo takes over the Turkish manufacturer of fruity jelly and marshmallows “Pamir Gida
Sanayi A.S” Through this acquisition, the company opens an access to new territories in the
Arabic world.
Haribo signs with the Russia the biggest market of Eastern Europe. A distribution subsidiary
is created in Moscou.
With “Haribo Australia Pty Ltd.”, the confectioner of Bonn creates its own distribution
network in Australia.
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Web references
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Mélody Leroux
Marketing Mix of
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