Diagnostic Test

Organization and Management

Grade 12 – Senior High School
Gammad National High School

Name: _______________________________________________ Date: __________ Score: ________

Directions: Multiple Choice. Read each question carefully and choose the best answer. Write only the letter of your
answer in your answer sheet.

1. The management task of a manager includes: B

a. planning and creativity c. planning and leading
b. publicity and loss adjustment d. plotting and leading

2. The main schools of management thought are: C

a. classical, human resources, systems, contingency c. classical human relations, systems, contingency
b. classical, human resources, systems, contextual d. creative, human relations, systems, contingency

3. “It all depends on the variables of a situation” best describes the: D

a. Classical approach c. Systems approach
b. Human relations approach d. Contingency approach

4. The observation of people at work that would reveal the one best way to do a task is known as: A
a. Scientific management c. Human relations management
b. Classical management d. Creative management

5. The founder of scientific management was: A

a. Frederick Taylor b. Henry Fayol c. Elton Mayo d. Chester Barnard

6. The first management principles was developed by: C

a. Frederick Taylor b. Charles Handy c. Henry Fayol d. Victor Meldrew

7. Studying the future and arranging the means for dealing with it is part f the process of: D
a. organizing b. commanding c. controlling d. planning

8. Ensuring that everything is carried out according to plan is part of the process of: B
a. planning b. controlling c. organizing d. coordinating

9. “Division of work, authority and responsibility, unity of command” were proposed as part of the fourteen principles of
management by: B
a. Weber b. Fayol c. Taylor d. Woodward

10. Bureaucracy theory was proposed by: A

a. Weber b. Fayol c. Taylor d. Handy

11. Bureaucracy theory means: D

a. The development of management functions and administrative principles.
b. A scientific study of work.
c. A shared responsibility of authority and delegation.
d. A hierarchy of command based on a rational-legal authority structure.

12. The Hawthorne experiments were conducted by: A

a. Elton Mayo b. Max Weber c. Charles Handy d. Henry Fayol

13. The unintentional biasing of research outcomes due to the possibility that simply paying attention to the experimental
subjects causes their behavior to change is known as the: C
a. Mayo effect b. Cause and effect c. Mayo effect d. Law and effect
14. Who defined human motivation as “the study of human ultimate goals”? B
a. Weber b. Maslow c. Fayol d. Taylor

15. Which strategic question is synonymous with the vision of the organization? A
a. What business should we be in? c. What are our strengths?
b. How do we get there? d. How do we know if we are on course?

16. A statement about the proposed relationship between independent and dependent variables is known as: A
a. hypothesis b. relationship c. variable d. hypotenuse

17. The variable thought to affect one or more dependent variables is known as: B
a. transient variable b. independent variable c. dependent variable d. intransient variable

18. The outcome studied through research and believed to be caused or influenced by an independent variable is known as: C
a. transient variable b. independent variable c. dependent variable d. intransient variable

19. A variable believed to influence the effects of the independent variable on the dependent variable is known as: C
a. independent variable b. dependent variable c. moderating variable d. reliable variable

20. The consistency of data obtained from a particular research method is known as: A
a. reliability b. validity c. credibility d. causality

21. The degree to which a research method actually measures what it is supposed to measure is known as: B
a. reliability b. validity c. credibility d. causality

22. The acceleration of technology that affects work processes is influenced by: D
a. internal forces b. social forces c. national forces d. external forces

23. the transforming effect on how we work, live, communicate, and travel is influenced by: A
a. technology b. diversity c. ethics d. globalization

24. TQM refers to: D

a. total quarterly management c. total quality measurement
b. total qualifying management d. total quality management

25. JIT refers to: C

a. Jump in too b. jumps in technology c. just in time d. justify in technology

26. The process of continuous quality improvement in management refers to: B

a. JIT b. TQM c. IBM d. ERM

27. The positive action to ensure that people are given fair opportunities to be hired in organizations regardless of ethnicity,
gender or age is known as: A
a. Affirmative action b. discrimination c. race relations d. progressive practices

28. Acting ethnically in business is: D

a. immoral b. reduces profits c. leads to bad decisions d. promotes long term benefits

29. The study of organizational behavior mainly involves the study of: A
a. individuals and groups b. buildings c. structures d. departments

30. The social science discipline that focuses directly on understanding and predicting individual behavior is known as: A
a. psychology b. sociology c. anthropology d. political science

31. The social science that studies how individuals interact with one another in social system is known as: B
a. psychology b. sociology c. anthropology d. political science

32. The individual science hybrid that integrates psychology and sociology is known as: C
a. psychology b. psycho sociology c. social psychology d. socpsychology
33. One type of organization specially buffeted by technological change is: D
a. the medium tech firm b. the no tech firm c. the low tech firm d. the high tech firm

34. People who work in the human resource department should have a knowledge of: A
a. organizational behavior b. IT c. finance d. marketing

35. What must entrepreneurs and leaders learn in order to have a successful organization? B
a. How to control people and manipulate organizational systems.
b. How to think strategically, influence people, and develop organizational systems.
c. How to manage technical details and use current business jargons.
d. How to read balance sheet and income statements.

36. Organizational success in providing a service or a product depends on: D

a. doing product development faster than anyone else c. having the first product or service in the market
b. being the cheapest in the market d. the product or service being valued by a segment of society

37. Which of the following typifies an organization? D

a. The First National Bank c. The United Methodist Church
b. The Local Primary School d. all of the above

38. According to Peter Ducker, where does the purpose of a business organization find its meaning? D
a. with top management c. in each and every employee
b. within the organizational structure d. outside the organization

39. Which must be accomplished first by the entrepreneur or leader? C

a. The design of a rational organizational structure. c. Making viable the concept for which the organization was founded.
b. Generating profits d. Establishing policies that assure consistency of activities.

40. The rational heroic manager plans, organizes, coordinates and __________. D
a. watches b. reprimands c. represents d. controls

41. The lower a manager is in the organizational hierarchy, the more important his/her _________ skills are: C
a. Human b. conceptual c. technical d. interpersonal

42. Organizational behavior allows us to us to be more prepared to cope with the challenges of modern management and life in
organizations. What do the practical applications of behavioral research tell managers? B
a. Why humans are inherently ill-suited to the workplace.
b. How to improve the odds that their influence will be effective.
c. That common sense is the best guide for managers.
d. How to program employees for peak performance through direct, precise application of theoretical models.

43. Revitalization involves: D

a. Focusing b. categorizing c. formalizing d. renewing

44. What is the relationship between satisfaction and productivity, as suggested by research? D
a. High satisfaction leads to high productivity. c. Moderate satisfaction results in low productivity.
b. Productivity does not influence satisfaction. d. productivity often leads to satisfaction.

45. Diversity in the workplace is: C

a. Not a factor-immigrants are absorbed by the “melting-pot” culture rather quickly
b. Stable and unlikely to increase
c. Accelerating
d. Declining faster than ever before in the nation’s history

46. What is not a characteristic of the work of a typical manager? B

a. The workday is fragmented with a great variety of unrelated tasks.
b. Their most important communication is written, including reports and e-mail.
c. They spend much of their time reacting to unplanned issues and problems initiated by others.
d. They often feel like a puppet with others pulling the strings, yet they move in their chosen direction.
 47. What is the primary reason why you should study management and organizational behavior? A
a. The changes are high, you will spend much of your life working for or within organizations.
b. It is fun to learn why people often do dumb things in organizations and how to prevent them.
c. The lessons of managerial success can be learned as seven basic habits of organizational behaviors.
d. The fastest way to become rich is by working for a firm that provides generous stock options.

48. Management is the practice of: C

a. Recruiting and motivating talented people to work for the organization.
b. Increasing a firm’s revenues and cutting costs to maximize profits.
c. Directing, organizing, and developing people, technology, and financial resources.
d. Mastering political behaviors so that the fittest survive and rise to the top.

49. What is the process of managerial control and planning? B

a. The process of establishing objectives and specifying how they are to be accomplished in an uncertain future.
b. The process of evaluating whether outcomes match objectives, and if not, taking corrective action.
c. The pattern of managing actions that focuses resources and core competence on achieving a sustained competitive
advantage.
d. Determining a workable force between organizational competencies and limitations on the one hand and opportunities and
threats on the other.

50. What setting key objectives, managers first seek to articulate? C

a. Results that will achieve the earnings per share target of the external market analysts.
b. Results that can be achieved with modest commitment of incremental resources.
c. Mission consistent measurable results to be achieved within a specified future time frame.
d. Sales forecasts that will generate sufficient revenue ti increase global market share.

Prepared by: Noted by:

MARICAR NARAG-SALVA LEILANIE F. GAYUMA

Teacher II Secondary School Principal I
ANSWER SHEET
1. B
2. C
3. D
4. A
5. A
6. C
7. D
8. B
9. B
10. A
11. D
12. A
13. C
14. B
15. A
16. A
17. B
18. C
19. C
20. A
21. B
22. D
23. A
24. D
25. C
26. B
27. A
28. D
29. A
30. A
31. B
32. C
33. D
34. A
35. B
36. D
37. D
38. D
39. C
40. D
41. C
42. B
43. D
44. D
45. C
46. B
47. A
48. C
49. B
50. C