Business Environment and Ethics
Business Environment and Ethics
Business Environment and Ethics
MBA
Second Year
Sub: Business Environment and Ethics
Time: 3 hours Total Marks: 100
Direction: There are total eight questions, each carrying 20 marks. You
have to attempt any five questions.
1. Discuss in detail that how factors of Macro Environment influences the business
decisions.
2. Discuss the responsibility of business towards its stakeholders.
3. Discuss the role of Ethics in Decision Making.
4. Describe in detail the impact of Multinational Companies.
5. Explain the concept of VAT and methods of calculating it.
6. Critically evaluate the Foreign Exchange Management Act. And describe how it is
different from its earlier version that is FERA.
7. Critically evaluate the role of SEBI in managing the stock exchanges.
8. Write short notes on any four of following:
a) Five forces of Michael Porter
b) Gandhian Philosophy of Trusteeship
c) The Family Life Cycle
d) Non-Tariff Barrier
e) Deficit Financing
f) Copyrights
Business Environment and Ethics
Page No.
UNIT I
Lesson 1 Business Environment: The Concept 7
Lesson 2 Social Responsibility of Business 22
Lesson 3 Socio-culture Environment 30
Lesson 4 Political and Government Environment 42
Lesson 5 Constitution and its Role in Business 50
UNIT II
Lesson 6 Ethics 63
Lesson 7 Corporate Governance 74
UNIT III
Lesson 8 Globalisation 91
Lesson 9 Multinational Corporations 101
Lesson 10 World Trade Organisation 121
UNIT IV
Lesson 11 Fiscal Policy 139
Lesson 12 Value Added Tax, Service Tax and Expenditure Tax 157
UNIT V
Lesson 13 Company Law 175
Lesson 14 Competition Bill, 2001 196
Lesson 15 Foreign Exchange Management Act 203
Lesson 16 Consumer Protection 213
Lesson 17 Intellectual Property Rights (Patents) 227
Lesson 18 Stock Exchange and SEBI 237
Lesson 19 Excise, Customs and Sales Tax 245
Model Question Paper 253
BUSINESS ENVIRONMENT AND ETHICS
SYLLABUS
UNIT I
Business environment - The concept and significance - constituents of business
environment - Business and society , Business & ethics - Social responsibility -
Environmental pollution and control. Business and culture- Business and
Government - Political system and its influence on business - Indian constitution -
Directive Principles of State Policy.
UNIT II
Managing Ethics- meaning and types - framework of organizational theories
and sources - ethics across culture - factors influencing business ethics - ethical
decision making - ethical values and stakeholders - ethics and profit. Corporate
Governance - structure of Boards- reforms in Boards - compensation issues -
ethical leadership.
UNIT III
Globalisation of the economy - trends and issues, Politics and environment, MNCs
and Government relationships- Introduction to GATT and WTO.
UNIT IV
Fiscal policy - central finances and new fiscal policy - Direct and indirect Tax
structure, VAT, MODVAT - Service Tax problems and reforms -Expenditure Tax -
Public debts &deficit financing.
UNIT V
Legal environment of business - Monopolies - Company Law, Competition Act 2002.
Foreign Exchange Management Act- Securities and exchange board of India Act -
Customs and Central Excise Act - Central and State sales Tax - Consumer protection
Act Patents Act.
5
Business Environment: The Concept
UNIT 1
UNIT I
6
Business Environment and Ethics
7
LESSON Business Environment: The Concept
1
BUSINESS ENVIRONMENT: THE CONCEPT
CONTENTS
1.0 Aims and Objectives
1.1 Introduction
1.2 Characteristics of Environment
1.3 Types of Environment
1.3.1 Internal Environment
1.3.2 Macro Environment
1.3.3 Micro Environment
1.4 Environmental Analysis
1.4.1 Collection of Information
1.5 Let us Sum up
1.6 Lesson End Activities
1.7 Keywords
1.8 Questions for Discussion
1.9 Suggested Readings
1.1 INTRODUCTION
Environment literally means the surroundings, external objects, influences or
circumstances under which someone or something exists. The environment of
any organization is “the aggregate of all conditions, events and influences that
surround and affect it.” Davis. K, The Challenge of Business, (New York: McGraw
Hill, 1975), P43.
Environment refers to all external forces which have a bearing on the functioning of
business. Jauch and Gluecke has define environment in following manner “The
environment includes factors outside the firm which can lead to opportunities or a
threat to the firm. Although there are many factors the most important of the sectors
are socio- economic, technological, supplier, competitor and govt.”
8
Business Environment and Ethics 1.2 CHARACTERISTICS OF ENVIRONMENT
1. Environment is complex: The environment consists of a number of factors,
events, conditions and influences arising from different sources. All these interact
with each other to create entirely new sets of influences.
2. Environment is dynamic: The environment is constantly changing in nature. Due
to many and varied influences operating there is dynamism in the environment
causing it to change its shape and character continually.
3. Environment is multi-faceted: The same environment trend can have different
effects on different industries. As the GATS is an opportunity for some companies
and threat for some companies.
4. Environment has a far reaching impact: The environment has far reaching
impact on the organization. The growth and profitability of an organization
depends critically on the environment in which it exists.
5. The impact of an environmental trend often differs significantly for different
firm with in the same industry: Any change in environment may have different
impacts on different firms operating in the same industry. As in pharmaceuticals
industry in India the Impact of new patent law will different on research based
pharmacy companies as Ranbaxy and Dr. Reddy's Lab and will be different on
small pharmacy companies.
6. The general environment usually holds both opportunities for, and threat to,
expansion: Development in general environment often provides opportunities for
expansion in terms of both products, and markets. For example liberalization in
1991 opened lot of opportunities for companies and HLL took the advantage of
opportunities and acquire many companies like Lakme, TOMCO, KISSAN etc.
Changes in environment also pose serious threat to entire industry. As
liberalization of poses serious threat of new entrants in the form of MNC to
Indian firms.
7. Development in the general environment change competitive battle line:
General environmental changes may alter the boundaries of an industry and
change the nature of its competition. This has been the case with deregulation in
the telecom sector In India. Where since the deregulation every second year new
competitor emerges old foes become friends, M&A take place with every new
regulation.
8. Many developments in the general environment are difficult to predict with any
degree of accuracy, while others are readily predictable: Macroeconomic
development such as interest rate fluctuations, the rate of inflation, and exchange
rate variations are extremely difficult to predict on a medium – or long-term basis.
On the other hand some trends as on demographic, income level, age can be
forecast.
The process by which organization monitor their relevant environment to identify
opportunities and threats affecting their business is known as environmental scanning.
Factors to be considered for environmental scanning: The external environment
consists of variety of factors we can explain them as follows:
1. Events are important and specific occurrences taking place in different
environment sector.
9
2. Trends are the general tendencies or courses of action along which events takes Business Environment: The Concept
places.
3. Issues are the current concerns that arise in responses to events and trends.
4. Expectations are the demands made by interested groups in the light of their
concern for issues.
Check Your Progress 1
Define Environment.
…………………………………………………………………………………..
…………………………………………………………………………………..
Demographic Socioculture
Economic Global
Threat of Substitutes
Bargain power
Bargain power of
of Supplier Buyer
Threat of New
Entrant
Environmental Evolution
There are three components, which are useful to describe changes in the
environmental segments:
z Type of Change
z Forces driving change
z Type of future evolution
Changes in the micro environment may be systematic or discontinuous. Gradual, or
changes in phased manner which are predictable are systematic changes. As change in
the ratio of youth in population of India, rise in the income of middle class and
specially the youth after Liberalization. Unpredictable, sudden changes are
discontinuous as attack on twin tower in USA and its aftermath.
Some time changes in one segment may be the result of driving forces in other
segment. Driving force behind the acceptance of packaged food in India can be
increased purchasing power of middle class or it can be because more and more
women are working or it can be more awareness among youth from mass media.
Driving force interact with each other.
Evolution of change in the future, evolution can be completely predictable and some
time they are dependent upon actions of the firm or other entities in the environment.
1.7 KEYWORDS
GATS: General Agreement on Trade and Services.
CPI: Communist Party of India.
LPG: Liberalization, Privatization, and Globalization.
NBFC: Non Banking Financial Companies.
CSF: Critical Success Factors.
Industrial Spying: Process of getting the information of competitor through the
spying.
CYP 2
Macro/General Environment consists of factors external to the industry that
may have significant impact on the firm’s strategies. Here we will look at six
broad dimensions: Demographic, Socio-cultural, political/legal, technological,
economic and global.
CYP 3
1. Events 2. Value 3. MRTP
4. Lord Swaraj Paul 5. Iran 6. Michael Porter
7. Andrew Groove 8. January 2005
21
1.9 SUGGESTED READINGS Business Environment: The Concept
2
SOCIAL RESPONSIBILITY OF BUSINESS
CONTENTS
2.0 Aims and Objectives
2.1 Introduction
2.2 Social Responsibility
2.2.1 Responsibilities to Shareholders
2.2.2 Responsibility to Employees
2.2.3 Responsibility to Consumer
2.2.4 Responsibility to Community
2.3 Major Social Responsibilities of Business
2.4 Let us Sum up
2.5 Lesson End Activities
2.6 Keywords
2.7 Questions for Discussion
2.8 Suggested Readings
2.1 INTRODUCTION
By “Social Responsibility we mean the intelligent and objective concern for the
welfare of society that restrains individuals and corporate behavior from ultimately
destructive activities of positive contributions to human betterment, variously as the
latter may be defined.” - Kenneth R. Andrews, (The Concept of Corporate Strategy
[Burr Ridge, IL: Irwin Co. 1971] P.120)
Does corporate social responsibility translates into fiscal responsibility? A landmark
study by Professors Stephen Erfle and Michael Frantantuono found that firms that
were ranked highest in terms of their records on a variety of social issues (including
charitable contributions, community outreach programs, environmental performance,
advancement of women, and promotion of minorities) had greater financial
performance as well. Financial performance is better in terms of operating income
growth, sales-to-asset ratio, sale growth, return on equity, earning to asset growth,
return on investment, return on assets, and asset growth. (Joel Makeover, Beyond the 23
Social Responsibility of Business
Bottom Line (New York: Simon& Schuster, 1994, pp.70-71)
Look at well-run company and you will see the needs of its stockholders, its
employees and the community at large being served simultaneously. – Arnold Hiatt,
Former CEO Stride Rite Corp.
Business is not only an economic function but also a social function. It is the only
activity, which influences every aspect of society and nation. Business innovates, it
develops new products and services to serve human, it produces goods and service for
the nation and society, it invent new molecules to cure human ailments it gives
employment, it generates earning, it exports, it gives taxes for the smooth functioning
of government it utilizes the resources of society and nation. But it is one side of
picture, other side is all about exploitation of natural resources, exploitation of human
resource, sexual harassments at work place, political funding for business interest,
spreading pollution, spreading materialism, abetting terrorism to increase sale of arms
and ammunition, selling smoke and liquor, global warming, acid rain and many other
surfing of human kind is only because of business.
All this raise questions do business has some social responsibility? Do business can be
performed while performing social responsibility? Do business is accountable to
society?
Shareholder
Customer
Figure 2.1
1. Prepare a report on the steps taken by TATA for the well being of society.
2. Prepare a report on the impact of e-chaupal on the rural life.
2.6 KEYWORDS
EVA: Economic Value Added, it is an increment in shareholders wealth beyond its
expected return.
FMCG: Fast Moving Consumer Goods.
BPO: Business Process Outsourcing.
JRD: Jahangir Ratan DadaBhai TATA.
NGO: Non Govt. Organization, the organizations that work for social welfare.
PSUs: Public Sector Units.
CYP 2
1. Milton Friedman 2. Economic Value Added 3. JRD
4. SHAKTI 5. Fuel
3
SOCIO-CULTURE ENVIRONMENT
CONTENTS
3.0 Aims and Objectives
3.1 Introduction
3.2 Impact of Socio-culture Environment on Business
3.2.1 Family
3.2.2 Social Class and its Affects on Taste and Lifestyle
3.2.3 Culture and its Influence
3.3 Let us Sum up
3.4 Lesson End Activities
3.5 Keywords
3.6 Questions for Discussion
3.7 Suggested Readings
3.1 INTRODUCTION
If any thing is there, which influences the every aspect of the lifestyle of a prospective
individual then it is society and culture. Individual’s eating habits, buying behavior,
dressing priorities; physical possessions etc. all are influenced by the society. People
invest lakhs of Rupees for the sake of society and culture as it is only societal pressure
that people spend so much money in marriages, celebrations, and even in funeral. In
India the expenditure on festivals like Holy, Diwali, Eid, Raksha Bandhan, Durga
Puja, Ganesh Puja, Pongal, etc is billions every year. So culture itself is a big
opportunity for business.
If we study the Maslow’s Hierarchy of Human Needs we will find that after fulfilling
physiological, safety and security needs it is only social needs for which human being
works. Not only this, in most cases for the after reaching social needs most of the
people remain there that is they never approach for ego and self actualization needs.
So his whole life is all about fulfilling social needs. When a person purchase a gift for
someone, when he purchases a clothes for party or for morning walk, when he 31
Socio-culture Environment
purchases a particular model of motorcycle or automobile, when he take admission in
a particular college/college, or he do any sort of purchase every purchase is influenced
by societal and cultural environment. As with all these purchases he is satisfying his
social needs as in all these purchase he has desire in his subconscious mind to be
looked as smart and intelligent consumer and individual in the eyes of society. It has
been seen that in the case of middle class and above the spending on social needs
constitutes higher part of their income. This ratio increases in favor of social needs as
we go above in the income strata. It is the reason that most of the organizations tries to
hit and position their product around social needs.
3.2.1 Family
A consumer is born every ten seconds.
(Edwin Newman, 1976)
Family is the smallest unit of society. It is also the first school of child and of course it
is the school which has maximum and lasting influence on an individual. A family
plays a key role in the development of attitude regarding the objects in environment,
regarding beliefs, and preferences of a child. Drastic differences have been seen in the
attitude and preferences of individuals who have been nurtured in combined family,
nuclear family, or a family where both husband and wife are professional or have been
brought up in hostel. Family perform four basic function for a individual that is
economic support, emotional support that is love, affection, intimacy etc,
establishment of suitable lifestyle for the family and socialization of family.
Socialization is a central function of family as here family impart basic value and
modes of behavior consistent with the culture to child. These generally include moral
and religious principles, interpersonal skills, dress and grooming standards, sociably
acceptable manners and speech, and a selection of suitable educational and
occupational goal.
Social Stratification
Social stratification can be described as the processes in social system by which scarce
and valuable resources are distributed unequally to status positions that become more
less permanently ranked in terms of the share of valuable resources each receives. It
can also be describe as perceived hierarchies in which consumers rate others as higher
or lower in social status. Those who earn a higher status due to work or study have
achieved status, whereas those who are lucky to be born wealthy or beautiful achieve
ascribed status.
Social class can be classified into six distinct segments as defined by W. Lloyd
Warner in 1941:
1. Upper Upper: World of inherited wealth.
2. Lower Upper: Inherited wealth and newer social elites drawn from current high
achiever professional.
3. Upper Middle: Professionals, Small businessperson.
4. Lower Middle: Average pay white color workers.
5. Upper Lower: Underpaid white color workers and blue color workers.
6. Lower Lower: Living hand to mouth.
Lifestyle
Number of hours spend in house or outside, how they spend their evenings, for how
long they watch TV in a day, at what time they take dinner in night or day, at what
time they go to bed and at when they get awake in morning, how they spend their
holidays how much time they spend in activities like reading, art, aerobics, or serving
the community, etc are determined by the social class a person belongs to.
Elements of Culture
Following can be treated as the elements which influence most the culture:
Technology, Family, Education Political Structure The Media, Belief System Art,
Music Drama, Dance, Language. The four social institutions that most strongly
influence values and behavior are schools, religion, families and most recently the
media.
Family: The family is a learning center for an endless stream of attitudes, behaviors
and skills that the child carries through life. Family experience also serve as an
interpreter of the world. The position of men and women in society, what is so called
good or bad how to behave, how to greet, what to wear, what to eat etc are taught to
young one by family. Why in India usually boys strive for career and girls are more
interested in future groom is only because of family as from childhood it is taught that
boy will become officer and girl will get marry with dream boy and the result is that in
India for girls to be housewife is considered to be satisfactory role, on the other hand
in the families where girls and boys were treated equally there both strive for career.
Religion: When there was no law religion was the only law. Religion came into
existence as a social law. At the early civilization stage when there was no law to
control the behavior of human being in the interest of society, when there was no
explanation of the happening in the society then religion came into force. Since then
till today religion controls the human behavior all over world. The kind of religious
training, or lack of it, that we receive during socialization affects behavior as
consumers. Religious practice may dictate the use of some goods and services or
prohibit the consumption of others. Some time religious rules are more abiding than
law of the land. In strict religious culture such as the Islamic culture of Iran, religion is
a part of all aspects of life, from family to education to the workplace to the Govt. On
the other hand in India which is a secular state there are many religions. All over
world companies have to change their product portfolio, packaging and
communication strategy according to the religion. In Hindus saffron color is sacred on
the other hand in Muslims it is green. KFC doesn’t include beef and pork in its
portfolio in India only because of religion. Religious beliefs are so strong that in
whole world there are people who can kill other only because he/she follows different
religion.
It is the religion which decides many social events like marriage, polygamy,
monogamy, number of children in family, festivals, rituals etc. These festivals decides
the purchasing pattern of different religions as Hindus do most of there purchasing in
Deewali, Christians in Christmas and Muslims in Ed. That’s why accordingly
companies launched there campaigns.
Education: Education and educational institutions are a major socialization influence
in the lives of the members of the culture. Socialization through educational
institutions influence consumption in several ways. Interaction with teachers, for
example may lead to more informed choices in the marketplace. A teacher’s guidance
on appropriate food choices, basic, medical and dental care, reproductive health,
concern for the environment and the problems associated with drugs, alcohol, and
tobacco products all encourage certain marketplace behavior.
It is the level of education on which success of many products depend. In India it is
because of level of education that campaign like Pulse Polio couldn’t get success.
AIDS, once which is considered to be the problem of west is now biggest social
problem of east and Africa, it is because of level of education only. As west now
36 knows how to check AIDS but in country like India or continent like Africa where
Business Environment and Ethics
level of education is very low it is very difficult to communicate message to
everybody. And it is spreading like fire in jungle.
Mass Media The mass media are those communication options with which large share
of the population have contact on a regular basis. It is a critical question that do mass
media mirror the culture, or do they shape it. Television, Newspaper, Magazines,
radio, Internet, Cinema Hall are some examples of mass media. Modern culture and
society has been revolutionized by mass media. Today’s fashion products, beauty
aids, cars, soft drinks, and foods are all promoted in such a way as to make them seem
socially “right” for the target customer. But only all this mass media have beget
altogether new cultural norms which is considered to be taboo yesterday is fashion
today thanks too mass media. It is the mass media who beget the concept of Valentine
Day, Mother’s Day, Rose Day, Friendship Day etc in India.
Language and Symbols: To acquire common culture, the members of a society must
be able to communicate with each other through a common language. It is the
language through which people communicate with each other and it is distinct with
every nation and culture. In India itself there are more than 25 languages and more
than 800 dialects spoken. Every organization must have a deep understanding of the
language of people with whom they want to do business. Every culture and nation
loves its language and feel proud on it. Even he feel elevated if some foreigner talks in
his language.
Technology: Every culture has its own level of technology. And attitude of culture
towards technology depend upon there level of technology. A culture’s level of
technology is manifest in many ways. Countries like United States, Japan, Germany
other counties have a high level of technology, the general population has a broad
level of technical understanding that allows them to adapt and learn new technology.
In countries like India, Sri Lanka, Pakistan, Bangla Desh, etc level of technology is
low that’s why they resist any technological change. The level of technology in
culture that farmers of Haryana (former Punjab) believed that water of canal of
Bhakra Nagal Dam is useless for irrigation purpose as in dam power of water has been
extracted in producing electricity. Same way initially in many organizations resist
computers. It is the level of technology that people search answer of every happening
in nature or body in superstitions rather in science.
Aesthetics: Aesthetics that is arts, folklore, music, drama and dance have an effect on
people and are part and parcel of culture. Aesthetics are of particular interest to the
marketer because of their role in interpreting the symbolic meanings of various
methods of artistic expression, color, and standard of beauty in each culture.
Customers everywhere respond to images, myths, and metaphors that help them
define their personal and national identities and relationship within a context of
culture and product profile.
Rituals: Culture includes various ritualized experiences and behavior. A ritual is a
type of symbolic activity consisting of series of steps occurring in a fixed sequence
and repeated over time. In practice these rituals are extended overtime from birth to
death. To a extent these rituals are eternal too. As in India we are following same
ritual in many cases as in Marriage and death as we use to do so 3000 years back.
These rituals can be very public, elaborate, religious, or civil ceremonies. From the
standpoint of business with every ritual certain products are associated. As sale of
sweets and crackers is all time high in India during Deewali. In north India at many
places Butchers and barber keep their shop close as because of ritual many persons
don’t eat meat and don’t take hair cut on Tuesday.
Cultural Values 37
Socio-culture Environment
Individualism verses Collectivism: Individualism is a culture where member of
society put their personal advancement and welfare above all. In such societies,
people are personally focused, have loose connections with others, and place there
interest and goals above those of other individuals and the groups to which they
belong. Collectivism as its opposite, pertains to societies in which people from birth
onwards are integrated into strong, cohesive groups, which throughout people’s
lifetime continue to protect them in exchange for unquestioning loyalty. In
collectivism people put the good of others, the groups, they belong to and the society
as a whole above their own. As Japan, India has much more collectivist culture than
the Unites States.
Masculinity versus Femininity Cultures: Culture may also be judged on how the
roles of men and women are differentiates and how publicly or privately segregated
the two genders are one from another. Societies are classed as “masculine” if male
roles are considered superior to those of the female and “feminine” if the reverse is
true. Some culture are strictly masculine leading to strict gender segregation and very
restrictive behavior norms, especially for females. The value of a male child may be
greater than female.
High verses Low Power Distance: Power distance with in a culture is tied to level of
social responsibility that exist and how willing members or society are to accept
authority at all levels. This includes accepting authority at the family level in social
settings at work, from Govt. agencies and the like. Very high power distance are those
culture are those where the difference in power between the most and least powerful
individual is great. In high power distance societies there is strict social caste system.
Even at work place distance is maintained with boss, and senior and subordinate
relations are strictly maintained. In low power distance cultures, relationship are more
informal across social level, more equality is found among all people, and authority is
more shared. Countries with high power distance are like India, Japan, Malaysia etc.
and with low power distance are Germany, Sweden, USA etc.
High verses Low Uncertainty Avoidance Cultures: Uncertainty tells that to what
extent culture accepts uncertainty and ambiguity. High uncertainty avoidance is found
in cultures where people have low tolerance for new ideas or new ways to do things.
They believe in routine behavior pattern. They want to live in a very predictable and
certain environment. On the other hand low uncertainty avoidance means that culture
is ready to welcome new ideas and people are ready to face uncertainties in life. India
is to a extent have a high uncertainty avoidance. But in India itself we find that the
cast who have low uncertainty avoidance and are ready to face uncertainties are very
successful in business as Marwaris, Gujratis, Parsis, Punjabis.
Abstract versus Associative Culture: Culture where members believe in the principle
of cause and effect are classified as Abstract thinking culture. Abstract culture is more
scientific society. Here science is given more importance, technical know how is
more, and level of education is more, people are more logical and take decision on
basis of logical reasons. Associative thinking culture are more related to God,
supernatural or mystic beings, events or places to various life events. In these societies
importance of things are associated with people, celebrities and events. India is more
considered as associative culture as here more importance is given to God. But it is
not true basically India is very scientific culture. As one Adiguru Shankaracharya said
and I quote here “chahe Lakh ved kahe agg thandi hai mat mano kyonki yeh dharma
ka nahi vigyan ka vishaya hai” (even if Vedas says million time that fire is cool don’t
believe as it is not the subject of religion but of science.) In a sense he declared that if
one have to choose from religion and science he must choose science.
38 Materialism and Leisure: Societies are also classified as how much importance they
Business Environment and Ethics
give to materialism. Societies who give more importance to materialism are likely to
have more interested in business and personal achievement. In these culture, to market
the product, product are usually associated with achievement on the other hand in
culture having less importance to materialism product are associated with family and
enjoyment. Though India is taken as having less materialism and having a philosophy
of detachment. But traditionally India has a very high materialism culture as it is only
country where Goddess of Wealth is Worshiped. War of Mahabartha was fought for
material. In fact if we go to old literature we find that wealth was given a big
importance and acquiring wealth was considered as Pursharth (Achievement).
Trust: In countries where trust is high the cost of business is low and on the other
hand where trust is low cost of business will be high. As in USA people believe less
on people and more on written documents and legal cases in business in USA is very
high. Litigation is major cost center in business. ON the other hand countries like
Japan and India cost to litigation is very less as even big organization have faith in
words and they tries their best to keep there words. In these countries business worth
million is done without having any legal formalities.
Future Orientation: Countries also differ to what extent individuals live for the
present or future. In countries where future orientation is high people live for future
and tries to secure their future. It is the reason that in India people give more
importance to Govt. Jobs as there future is secure. Same way Japan is future oriented
and organizations there provide social and future security not only to person but also
to its next generation. On the other hand in USA more importance is given to present.
P-time versus M-Time: North American are more time bound than Indian or than
Latin American. M-time or monochromic time cultures tend to concentrate on one
thing at a time. They divide time into small units and are concerned with promptness.
M-time is used in linear say and it is experienced as being almost tangible in that one
saves time, wastes time, bides time, spend times and losses time. Most low context
culture operate on M-time. P-time or polychronic time is more dominant in high
context cultures, where the completion of a human transaction is emphasized more
than holding to schedules. P-time is characterized by the simultaneously occurances of
many things and by “great involvement with people” p-time allows for relationships
to build and context to be absorbed as parts of high context cultures.
High Context and Low Context: High context culture is one which gives importance
to intangible aspects also and Low context culture are cultures which are very specific
about things low context culture concentrate on logical and aspect of things. As
America, Germany, France etc are Low context culture there marketer have to
concentrate more on cognitive aspect of product and in negotiations in low context
culture talk about only figures and facts and reaches on decisions on the other hand
high context culture like Japanese prefer to establish relations before taking about
business and in these type of culture marketer have to concentrate on aesthetic and
emotions associations with product.
Ambitious or complacent: An ambitious individual is highly motivated, is wealth
acquisitive has a strong urge to excel is prepared to change organization and even take
risks. Economy becomes vibrant if a large production of the population comprises
ambitious people. As people in Japan and Britain are more ambitious and achievement
oriented so does there economy is flourishing. On the other hand in economies like
India much importance is given to ascetic life and renunciation. We give importance
to contentment which results in complacent behavior.
But that is not true in fact India is the country where utter most importance has been
given to achievement. Our whole ancient literature is filled with war between Aryas
and Anaryas. They explored wealth in sea. Our Vedas contains many verses for
wealth and riches. In almost all the prayers we ask for wealth, and prosperity. So there 39
Socio-culture Environment
is no reason to say that we don’t believe in ambitious. It is only in medieval age that
complacency become part of our culture.
Marriage: Marriage is the smallest unit of culture. Attitude towards marriage
influences a culture a lot. There are cultures where marriage is a personal matter and it
remained confined to two persons, on the other hand there are cultures where marriage
is social event with which whole society is concern and it became a family affaire. In
India where marriage is family affaire, there marriage season is big opportunity for
business. In India most of the Jewelry, white goods and kitchen ware is purchased in
marriage season on the other hand in western culture the most associated product with
marriage is honey package.
Check Your Progress 2
Fill in the blanks:
1. __________ is the smallest unit of society.
2. __________ restrict flow of information.
3. __________ is a family member(s) who initiate or carry out the disposal or
discontinuation of a particular product or service.
4. _________ is a stage first child arrives and role of family member changes.
5. Social class determines where people ______________.
6. ___________ came into existence as a social law.
7. KFC doesn’t include ___________and __________ in its portfolio in India
only because of religion.
8. In _____________ societies there is strict social caste system.
9. M-time or monochromic time cultures tend to concentrate on _________
thing at a time.
10. High context culture is one which gives importance to _________ aspects
also.
3.5 KEYWORDS
Family Life Cycle: Family goes through various stages in its whole life. These stages
are called as Family Life Cycle.
Social stratification: It can be described describe as perceived hierarchies in which
consumers rate others as higher or lower in social status.
Disposer: A family member(s) who initiate or carry out the disposal or
discontinuation of a particular product or service.
CYP 1
1. Family goes through various stages in its whole life. These stages are called
as Family Life Cycle.
2. Social stratification can be described as the processes in social system by
which scarce and valuable resources are distributed unequally to status
positions that become more less permanently ranked in terms of the share
of valuable resources each receives.
CYP 2
1. Family, 2. Gatekeeper 3. Disposer
4. Full Nest I 5. Shop 6. Religion
7. Beef, Pork 8. High Power Distance 9. One
10. Intangible
4
POLITICAL AND GOVERNMENT ENVIRONMENT
CONTENTS
4.0 Aims and Objectives
4.1 Introduction
4.2 Role of Government in Business
4.2.1 Regulatory Role
4.2.2 Legal Role
4.2.3 Infrastructure Development
4.2.4 Human Resource Development
4.2.5 Entrepreneurial Role
4.2.6 Planning Role
4.3 Let us Sum up
4.4 Lesson End Activity
4.5 Keywords
4.6 Questions for Discussion
4.7 Suggested Readings
4.1 INTRODUCTION
Does politics influences the economics or economics influences the politics. It is a
critical question. But if we see the world history we will find that it is both way traffic,
which is both influences each other. In medieval history we find that foreigners
invaded India for the sake of wealth but it changed the whole political system of India,
The whole World War II was fought for the sake of colonies (money which colonies
used to give). Because of prevailing economic condition famous revolt of France,
Russia, USA and of China took place and all these revolt not only changed the
political system of respective country but also their economic system.
Economics
Politics
In India British came for business and what ever they did they did for money, and all 43
Political and
this changed the whole political system of India. Not only this Indian freedom Government Environment
movement got the strength when common man that is farmers, and artisans joined the
movement and they joined the movement only when there condition became
miserable because of British Policies. Gandhiji’s first organized campaign in India
was in Champaran for the economic rights of the peasant of Champaran, similarly
second big campaign which earn the title ‘Sardar’ for Sardar Vallabh Bhai Patel was
‘Bardoli Satyagraha’ ‘Dandi March’ ‘Swadeshi’ seeds of all these were somewhere in
economics.
So it is very clear that economics and politics are closely related. It is because it is the
believes of political leaders which decide the fate of economic policies and it is the
economic condition of country and masses which decides the political fate of the
country.
The present lesson throws light that how Government can influence the business.
It is the Govt. influences and in some states it even decides the following things:
1. What to Produce?
2. Where to Produce?
3. When to Produce?
4. How much to Produce?
5. How to Produce? (Manufacturing Process)
6. To whom to sell?
7. How to distribute?
8. What should be the price?
Answer to these entire question to a great extent lies with Government. It is very
much true in India as before liberalisation license and permit raj in India was so deep
that before starting any venture entrepreneur or industrial house have to obtain had not
only to get registered with the Govt. authority but also have to obtain various licenses
from the Govt. Not only this in India prior to 1991 it is the Govt. who used to decide
that private sector will produce what, where it will produce , how much it will
produce, not the market forces but the Govt used to decide the interest rate and forex
rate. So in totality prior to liberalization in India business was at the mercy of Govt.
And to do business one don’t have to be expert in business strategy but one have to be
good at liasoning with Govt. Soon after freedom Liberalization policy of Congress
Govt. (1991) gave numerous opportunities to business organization and also prove to
be an threat for many as after liberalization many companies expanded manifold and
many have to close their operation or have to sell their operations. Mergers and
Acquisition has taken place in last 15 years. Soon after liberalization HLL acquired
Lakme, TOMCO, Kissan, Modern foods, etc. UB group acquired Herbenston and
Shaw Wallace and become second largest liquor player of the world. TATA launched
its small car, which they couldn’t launch in 1980s because of Govt. policy, India
became the battleground for Multinational Automobile companies, Coca Cola
purchased Parle, Pepsi purchased Uncle Chipps. Soon India may see the advent of
Multinational Retail giant Wal-Mart.
44
Business Environment and Ethics 4.2 ROLE OF GOVERNMENT IN BUSINESS
We have seen that how slight change in Government policy can change the whole
scenario of Business. Government can influence the business in the following manner:
Regulatory Role
STATE
Infrastructure
CYP 2
1. Champaran 2. HLL 3. Reliance
4. MRTP Act Govt. 5. RBI 6. Double Seven
5
CONSTITUTION AND ITS ROLE IN BUSINESS
CONTENTS
5.0 Aims and Objectives
5.1 Introduction
5.2 Preamble
5.3 Fundamental Rights
5.4 Directive Principles of State Policy – Positive Directions for State
5.4.1 Classification of Directive Principles and their Influence on Economy and
Business
5.5 Distinction between Directive Principles and Fundamental Rights
5.6 Political Institutions
5.6.1 Legislative Organ
5.6.2 Executive (Administrative) Organ
5.6.3 Judicial Organ
5.7 Let us Sum up
5.8 Lesson End Activities
5.9 Keywords
5.10 Questions for Discussion
5.11 Suggested Readings
5.1 INTRODUCTION
The main objective of economic legislation is (a) to support economic policies of
Government (b) to control and regulate economic activities (c) to protect consumer
interest and rights (d) to restrict negative aspect of development i.e. to protect
environment.
Indian freedom fighters were quite influenced by the Russian economic system. They
used to believe in socialism or in communism. While struggling for freedom
everybody dreamt of a country as a land of ‘Opportunity’, a Nation where every
citizen has equal opportunity, every citizen is treated equally, a Nation where there is
no economic disparity a nation where economics and wealth is not concentrated in 51
Constitution and its Role
few hands, in nutshell they have dreamt of utopia. in Business
All this is reflected in our constitution. Our Constitution does not includes only
fundamental rights but also Directive Principles which tells the state that what they
should do for the welfare of common man. Not only this constitution also includes the
Duties of Citizen. Government decides the legal framework of business, and legal
framework is designed on the guidelines given by the constitution. To understand the
role of constitution in business first of all we have to understand The Preamble of the
Constitution.
5.2 PREAMBLE
Our constitution states that “We the people of India having solemnly resolved to
constitute India into a SOVEREIGN SOCIALIST DEMOCRATIC SECULAR
REPUBLIC and to secure all its citizens:
JUSTICE, social, economic and political;
LIBERTY of thought, expression, belief, faith and worship
EQUALITY of status and opportunity; and promote among them
FRATERNITY assuring the dignity of the individual and the unity of the Nations
IN OUR CONSTITUENT ASSEMBLY this twenty-sixth day of November, 1949, do
HEREBY ADOPT, ENACT AND GIVE OURSELVES THIS CONSTITUION. ”
[The word SOCIALIST SECULAR were inserted in The Preamble through the
42 Amendment which came into force on 18th December, 1976]
The Preamble of the Constitution began with the word We the people of India having
solemnly resolved to ……….and ends with the word ……..do hereby adopt, enact and
give ourselves this constitution, it clearly depicts that people are ultimate authority
and source of Constitution. Indian Constitution derives its strength from the
sovereignty of the people. As all governmental organs and institutions owe their origin
to the sovereignty of the people, they cannot enjoy unlimited powers. They can enjoy
only such powers which are conferred by the Constitution. Though Parliament
possesses the power to amend the Constitution but the power should be exercised in
such a manner that the framework of the basic structure of the Constitution may not be
abridged or destroyed.
From the economic point of view the word SOCIALIST that was inserted through 42
Amendment is of critical importance. It mentions the economic objectives and policy
of the state and guides the state in making law which should attain Socialist Pattern of
society. It also paves the way for the nationalization of many industries in 1970s.
Though Indian socialism is quite different from the western type of socialism, which
involves nationalization of all means of production. As Indira Gandhi explained:
“We have always said that we have our own brand of socialism. We will nationalize
the sectors where we feel necessity. Just nationalization is not our type of socialism”.
Therefore though Indian Constitution doesn’t abolish private property altogether but
seeks to put it under restraints so that it may be used for public benefit.
Shri J. L. Nehru had declared the ‘Socialistic pattern of society and not socialism’ as
the objective of planning. He observed “Socialism to some people means: Distribution
which means cutting off the pockets of the people who have too much money and
rationalization. Both these are desirable objectives, but neither is by itself socialism.
Any attempt to distribute by affecting the productive machinery is utterly wrong; to do
so would be weaken us.
52 Secondly there is a question of nationalization. I think it is dangerous merely without
Business Environment and Ethics
being prepared to work it properly. To nationalize we have to select things. My idea of
socialism is that every individual in the State should have equal opportunity for
progress.”
So we see that term ‘Socialist’ has been accepted in India in a different manner than
that of in Communism. Though this term is the guiding principle for the economic
policy of India. Behind all the major economic policy decisions as active participation
of Govt. in Business, heavy investment in Public Sector, reservation of industry for
PSUs and small scale, highly progressive tax rate, heavy excise on luxury items as
automobiles, curb on expansion on private sector etc. the guiding force was the
philosophy of SOCIALISM.
Socialism is also reflected in the Fundament Rights and Directive Principles of State
Policy mentioned in Constitution. These Directive Principle have the everlasting and
maximum impact on the economic policy of State, thus have the direct impact on the
every aspect of business whether it is scope of business (where to invest), supply of
raw material, level of competition, purchasing power of consumer, R&D, entry
barrier, level of technology, pricing, HRM etc.
5.9 KEYWORDS
Directive Principles: Added by 42nd Amendment, they are the suggestions to the
Govt. about their objectives to be achieved.
HAL: Hindustan Aeronautics Limited.
CYP 2
“Although the Directive Principles of State Policy confer no legal rights and
create no legal remedies, they appear to be like an Instrument of Instructions, or
general recommendations addressed to all authorities in the Union reminding
them of the basic principles of the new social and economic order which the
Constitutions aims at building.
CYP 3
1. Sovereignty, 2. Constitution, 3. Socialist,
4. Article 14, 5. Federal
60
Business Environment and Ethics 5.11 SUGGESTED READINGS
Mittal Vivek (2007), Business Environment, Excel Books.
Bedi Suresh (2006), Business Environment, Excel Books.
Mishra, Puri (2006), Economic Environment of Business, Himalaya Publications
House.
Spiro George W. (1993) The Legal Environment of Business, Englewood Cliffs, NJ
Prentice Hall.
Starling, Grower (1996), The Changing Environment of Business, Cincinnati, OH,
South Western College Publishing.
Weidenbaum, Marray L. (1999), Business and Government in the Global Market
Place, Upper Saddle River, NJ Prentice Hall.
61
Ethics
UNIT 1
UNIT II
62
Business Environment and Ethics
63
LESSON Ethics
6
ETHICS
CONTENTS
6.0 Aims and Objectives
6.1 Introduction
6.2 Ethical Theories
6.3 Characteristics of Ethics
6.4 Modern Decision-making and Ethics
6.5 Ethical Decision-making Dilemma
6.6 Sources of Ethics
6.7 Ethics and Profit
6.8 Let us Sum up
6.9 Lesson End Activities
6.10 Keywords
6.11 Questions for Discussion
6.12 Suggested Readings
6.1 INTRODUCTION
The word ‘Ethics’ has been originated from the word ‘ethos’, meaning character or
manners. Ethics is thus said to be the science of morals; a treatise on this: moral
principle; recognized rules of conduct. Ethics involves judgment as to good and bad,
right and wrong, and what ought to be. Ethics deals with things to be sought and
things to be avoided by ways of life. An ethical dilemma exists where two or more
values are in conflict, and we seek from ethics a resolution to this conflict. Business
ethics refers to the measurement of business behavior on standards of right and wrong,
rather than relying entirely on principles of accounting and management. Ethics is not
only desirable but is essential for the smooth functioning of business. If business does
not follow ethics then there will be an utter chaos and there will be no trust and in this
situation there is no scope of business. Ethics plays a role whether it is a buyer and
seller relationship or it is a competitor relationship. The objectives of Ethics are:
1. Studying human behavior and makes evaluative assessment about them as moral
or immoral (diagnostic goal).
64 2. Established moral standards and norms of behaviour.
Business Environment and Ethics
3. Makes judgment upon human behavior based on these standards and norms.
4. Prescribe moral behavior and makes recommendation about how to or how not to
behave (therapeutic goal)
5. Express an opinion or attitude about human conduct in general.
6. TISCO never faced any lock out or labor problem only because of ethical
standards followed by TATA. TATA is one of the most trusted brands of India
only because of its ethical standards.
Matsushita Electric Co. follows the following value system
The seven ‘Spiritual’ Values
1. National Service through Industry
2. Fairness
3. Harmony and Cooperation
4. Struggle and Betterment
5. Courtesy and Humility
6. Adjustment and Assimilation
7. Gratitude
Prof. S.K. Chakraborty in his book “The Management and Ethics Omnibus” cited
following values which are deep rooted in Indian Culture and Society:
1. The Individual Must be Respected
2. Cooperation and Trust
3. Jealousy is Harmful for Health
4. ‘Chitta-Shuddhi’ or Purification of the Mind
5. Top Quality Product/ Service
6. Work is Worship
7. Containment of Greed
8. Ethico-moral Soundness
9. Self-discipline and Self-restraint
10. Customer Satisfaction
11. Creativity
12. The Inspiration to Give
13. Renunciation and Detachment
6.10 KEYWORDS
TISCO: Tata Iron and Steel Company.
AAA: American Accounting Association.
CFBP: Council for Fair Business Practices.
CYP 2
1. True 2. False 3. False
4. True 5. True 6. True
7
CORPORATE GOVERNANCE
CONTENTS
7.0 Aims and Objectives
7.1 Introduction
7.2 Corporate Governance – Definitions
7.2.1 Scope of Corporate Governance
7.2.2 Participants to Corporate Governance
7.2.3 Principles of Corporate Governance
7.2.4 Role/Importance of Corporate Governance
7.3 Mechanism and Control
7.4 Corporate Governance and Firm Performance
7.5 Corporate Governance in India
7.6 Code of Conduct for Corporate Governance
7.7 Let us Sum up
7.8 Lesson End Activities
7.9 Keywords
7.10 Questions for Discussion
7.11 Suggested Readings
7.1 INTRODUCTION
“Capitalism with integrity outside the government is the only way forward to create
job and solve the problem of poverty. We, the business leaders are the evangelists of
capitalism with integrity. If the masses have to accept this we have to become credible
and trustworthy. Thus we have to embrace the finest principles of corporate
governance and walk and talk.” (Narayan Murthy)
Corporate governance has succeeded in attracting a good deal of public interest
because of its apparent importance for the economic health of corporations and
society in general. However, the concept of corporate governance is poorly defined
because it potentially covers a large number of distinct economic phenomenon. As a
result different people have come up with different definitions that basically reflect
their special interest in the field. It is hard to see that this 'disorder' will be any 75
Corporate Governance
different in the future so the best way to define the concept is perhaps to list a few of
the different definitions rather than just mentioning one definition.
7.9 KEYWORDS
Corporate governance: Corporate Governance is the system by which businesses are
directed and controlled.
CII: Confederation of Indian Industries.
SEBI: Securities and Exchange Board of India.
Narayan Murthy Committee: Committee constituted by SEBI on Corporate
Governance under the chairmanship of Sri N.R. Narayana Murthy.
KM Birla Committee: KM Birla committee was a 19 member committee appointed
by SEBI on 7th May 1999 on Corporate Governance.
Clause 49: Clause introduce by SEBI for the implementation of Corporate
Governance.
CYP 2
Corporate Governance is concerned with governing or regulatory body (e.g. the
SEBI), the CEO, the board of directors and management. Other stakeholders
who take part include suppliers, employees, creditors, customers and the
community at large.
CYP 3
There should be an Audit Committee, which shall have access to all financial
information. Major role of Audit Committee is to have an oversight of the
company’s financial reporting process and the disclosure of its financial
information to ensure that the financial statement is correct, sufficient and
credible.
Contd…
87
Corporate Governance
CYP 4
1. Corporate governance
2. McKensey
3. Trusteeship
4. CII,
5. KM Birla
UNIT III
90
Business Environment and Ethics
91
LESSON Globalisation
8
GLOBALISATION
CONTENTS
8.0 Aims and Objectives
8.1 Introduction
8.2 Globalisation
8.3 Characteristics of Globalisation
8.4 Impact of Globalisation on the Functions of Corporations
8.4.1 Designing in Global Environment
8.4.2 Production Location Selection
8.4.3 Rationalized Production
8.5 Let us Sum up
8.6 Lesson End Activities
8.7 Keywords
8.8 Questions for Discussion
8.9 Suggested Readings
8.1 INTRODUCTION
The many meanings of the word "Globalisation" have accumulated very rapidly, and
recently, and the verb, "globalize" is first attested by the Merriam Webster Dictionary
in 1944. In considering the history of Globalisation, some authors focus on events
since 1492, but most scholars and theorists concentrate on the much more recent past.
Globalisation is not just a recent phenomenon.
Long before 1492, people began to link together disparate locations on the globe into
extensive systems of communication, migration, and interconnections. This formation
of systems of interaction between the global and the local has been a central driving
force in world history.
In 325 BCE, Chandragupta Maurya becomes a Buddhist and combines the expansive
powers of a world religion, trade economy, and imperial armies for the first time.
Greeks (Selukas) sues for peace with Chandragupta in 325 at Gerosia, marking the
eastward link among overland routes between the Mediterranean, Persia, India, and
Central Asia.
92 By 1350, networks of trade which involved frequent movements of people, animals,
Business Environment and Ethics
goods, money, and micro-organisms ran from England to China, running down
through France and Italy across the Mediterranean to the Levant and Egypt, and then
over land across Central Asia (the Silk Road) and along sea lanes down the Red Sea,
across the Indian Ocean, and through the Straits of Malacca to the China coast. 1492
and 1498: Columbus and Vasco da Gama travel west and east to the Indies,
inaugurating an age of European sea-borne empires.
In South Asia, it should be noted, the Delhi Sultanate and Deccan states provided a
system of power that connected the inland trading routes of Central Asia with the
coastal towns of Bengal and the peninsula and thus to Indian Ocean trade for the first
time.
The commodities trades continued as before well into the seventeenth century,
concentrating on local products from each region of the Eurasian system – Chinese
silk and porcelain, Sumatra spices, Malabar cinnamon and pepper, etc. – but by the
1600s, the long distance trade was more deeply entrenched in the production process.
An expansion of commercial production and commodities trades was supported by the
arrival into Asia of precious metals from the New World, which came both from the
East and West (the Atlantic and Pacific routes – via Palestine and Iran, and also the
Philippines and China).
Liberalisation of the 19th century is often called "The First Era of Globalisation". The
"First Era of Globalisation" is said to have broken down in stages beginning with the
first World War, and then collapsing with the crisis of the gold standard in the late
1920's and early 1930's. Countries that engaged in that era of Globalisation, including
the European core, some of the European periphery and various European offshoots in
the Americas and Oceania, prospered. Inequality between those states fell, as goods,
capital and labour flowed remarkably freely between nations.
20th century is also governed by Economic Nationalism. Most of the nations of even
Europe followed policy of economic nationalism. Though after second world war
economic nationalism became the key factor for the most the nations in Asia and
Europe. Even the nations like USA and France are not untouched with phenomenon of
Economic Nationalism. As when USA started loosing jobs because of Globalisation it
reacted sharply, not only this in 20th century itself it took various measures to protect
its domestic industry like Automobile and Motorcycle. As it imposed quantitative
restrictions on the imports of automobiles from Japan. Same way when in 2006 an
Britain based NRI make a bid for the Europe’s largest Steel Maker France reacted
sharply.
Economic Nationalism is a term used to describe policies which are guided by the
idea of protecting domestic consumption, labor and capital formation, even if this
requires the imposition of tariffs and other restrictions on the movement of labour,
goods and capital. It is in opposition to Globalisation in many cases, or at least it
questions the perceived benefits of unrestricted free trade. Economic nationalism may
include such doctrines as protectionism and import substitution.
8.2 GLOBALISATION
People around the globe are more connected to each other than ever before.
Information and money flow more quickly than ever. Goods and services produced in
one part of the world are increasingly available in all parts of the world. International
travel is more frequent. International communication is commonplace. This
phenomenon has been titled "Globalisation."
It refers to the increasing integration of economies around the world, particularly
through trade and financial flows. The term sometimes also refers to the movement of
people (labor) and knowledge (technology) across international borders.
Globalisation (or Globalisation) is a modern term used to describe the changes in 93
Globalisation
societies and the world economy that result from dramatically increased international
trade and cultural exchange. It describes the increase of trade and investing due to the
falling of barriers and the interdependence of countries. In specifically economic
contexts, it is often understood to refer almost exclusively to the effects of trade,
particularly trade liberalisation or "free trade".
The IMF defines Globalisation as “the growing economic interdependence of
countries worldwide through increasing volume and variety of cross-border
transactions in goods and services, freer international capital flows, and more rapid
and widespread diffusion of technology” (IMF, World Economic Outlook, May,
1997). The World Bank defines Globalisation as the "Freedom and ability of
individuals and firms to initiate voluntary economic transactions with residents of
other countries".
"Globalisation" can mean:
z It shares a number of characteristics with internationalization and is often used
interchangeably, although some prefer to use Globalisation to emphasize the
erosion of the nation-state or national boundaries.
z The formation of a global village: Closer contact between different parts of the
world, with increasing possibilities of personal exchange, mutual understanding
and friendship between "world citizens", and creation of a global civilization.
z Economic Globalisation: There are four aspects to economic Globalisation,
referring to four different flows across boundaries, namely flows of
goods/services, i.e. 'free trade (or at least freer trade), flows of people (migration),
of capital and of technology. A consequence of economic Globalisation is
increasing relations among members of an industry in different parts of the world
(Globalisation of an industry), with a corresponding erosion of National
Sovereignty in the economic sphere.
z In the field of Management Globalisation is a Marketing or Strategy term that
refers to the emergence of international markets for consumer goods characterized
by similar customer needs and tastes enabling, for example, selling the same cars
or soaps or foods with similar ad campaigns to people in different cultures. This
usage is contrasted with internationalization which describes the activities of
multinational companies dealing across borders in financial instruments,
commodities, or products that are extensively tailored to local markets.
Globalisation offers extensive opportunities for truly worldwide development but it is
not progressing evenly. Some countries are becoming integrated into the global
economy more quickly than others. Countries that have been able to integrate are
seeing faster growth and reduced poverty. Outward-oriented policies brought
dynamism and greater prosperity to much of East Asia, transforming it from one of
the poorest areas of the world 40 years ago. And as living standards rose, it became
possible to make progress on democracy and economic issues such as the environment
and work standards.
The removal of barriers to the movement of goods and services and in some cases
even the movement of personnel led to the increasing specialization of nations in
exports, to get engage in those goods in which they have comparative advantage over
other, as rest can be imported at much economical price internationally instead of
manufacturing it locally. Over the past two decade’s world is observing following
trends towards Globalisation.
94
Business Environment and Ethics Check Your Progress 1
Define the following:
1. Economic nationalism
……………………………………………………………………………….
……………………………………………………………………………….
2. Globalisation
……………………………………………………………………………….
……………………………………………………………………………….
Vertical Integration
Vertical Integration is a company’s control of the different stages in a value chain of
making of product- from raw material to production to final distribution of product.
As international trade barriers are eliminating organizations can combine resources
located in more than one country. As Indian petroleum companies who have world
class refining capacities import petrol but as in new system they are allowed to invest
overseas they are acquiring oil wells overseas to ensure regular supply of oil in future,
same way Shell acquire oil well all over world and have refinery all over world.
Companies are vertically integrating themselves. Recently to integrate vertically
Videocon acquired the picture tube manufacturing capacities of Thomson with this
acquisition Videocon get access to Picture Tube manufacturing in many countries
including Europe. Asian Paints also have its operations in more than 27 nations.
Ranbaxy and Dr. Reddy’s Lab is also taking locational advantage by doing Horizontal
integration by acquiring generic pharmaceutical organization in USA , Europe, Israel
and other nations.
Product Strategy
It was a Coke CEO, the late Roberto Goizueta, who declared in 1996: "The labels
'international' and 'domestic'…no longer apply." His Globalisation program, often
summarized under the tagline "think global, act global," had included an
unprecedented amount of standardization. By the time he passed away in 1997, Coca-
Cola derived 67 percent of its revenues and 77 percent of its profits from outside
North America. To cross borders organization has to face a very critical question that
is Product Standardization vs. Product Adaptation.
Standardization gives the advantages in the production and distribution of products
and services. If cost is the decisive factor as in case of most commodities like steel the
answer is economies of scale and through standardization an organization can fulfill
the demand of many nations through one plant. Even in consumer goods economies
standardization work at least at regional level as in India Chinese are toys are very
successful and after reduction of tariff barrier they have almost captured the Indian
market. Same way in industrial goods like Processors, RAM, Chemicals, etc
standardization can save millions of Dollars and Globalisation helps in establishing
Global plants which is win-win situation as organization reduces the cost and
customer gets the product at economical price. Standardization is not possible in all
the goods, specifically in most of the consumer goods.
In many goods product adaptation is essential to meet the local conditions or
preferences. Some time adaptation is mandatory because of Govt.’s regulation, Local
Standards (as Electrical), Measurement Standards and Product Standards and Systems.
Some time product modification is done only because of making it fit for specific
distribution channel as in India COCA - COLA is distributed in glass bottles which
are reused on the other hand in USA they use Tin which are not recollected from the
outlet. Product adaptation increases the cost. Some time when product is new to new
market as few years back electric shaver to Indian market then issue of adaptation and
standardization become crucial as sales volume don’t justify the adaptation and the 99
Globalisation
standard product don’t suit the local requirement.
But organization has to choose a trade off between standardization and product
adaptation.
Besides these Globalisation have influenced every aspect of organization as it may be
the Sales Promotion, Research, Market Research, Distribution Strategies, Product
Development Strategies etc.
After the implementation of GATS (General Agreement on Trade and Tariffs) and
clause of free movement of labor in most of regional trade agreements the HR policies
have seen significant change. More and more organization are adopting international
HR standards because:
1. As job hopping may increase after this new opportunities will be available
2. When an MNC follows international standards in a new territory local industry
also learns and follow international HR standards.
3. Because of free movement of capital and goods competition increases because of
FDI and imports in this situation a Business Unit can survive only by providing a
world class product. And to provide world class product it must have HR of
international standards and it has to invest in the nourishment of that HR.
4. When cost of HR is a significant cost of production as in case of Software or
Service industry the new trend is that shift the location of the unit where HR is
available in abundance. It is the reason that more and more software companies
are coming to India.
Check Your Progress 2
Fill in the blanks:
1. The verb, "globalize" is first attested by the __________Webster
Dictionary in 1944.
2. NAFTA countries that is USA, Canada and_____________.
3. EU have gone one step ahead and launched one currency ____________
which is accepted in most EU nations.
4. _______________ Integration is a company’s control of the different
stages in a value chain of making of product.
5. ________________ acquired the picture tube manufacturing capacities of
Thomson.
8.7 KEYWORDS
Nationalism Economic: Nationalism is a term used to describe policies which are
guided by the idea of protecting domestic consumption, labor and capital formation.
FTA: Foreign Trade Agreements.
ASEAN: Association of South East Asian Nations.
CYP 2
1. Merriam, 2. Mexico, 3. Euro,
4. Vertical, 5. Videocon
9
MULTINATIONAL CORPORATIONS
CONTENTS
9.0 Aims and Objectives
9.1 Introduction
9.2 Multinational Corporation (MNCs)
9.3 Multinational, Global, Multi-Domestic and Transnational
9.3.1 Multinational Enterprises (MNE)
9.3.2 Transnational Companies (TNCs)
9.3.3 Global Company
9.3.4 Multi-domestic Company
9.4 Why Companies Cross Borders (Benefits of Being MNCs)
9.5 Impact of MNC
9.5.1 Impact on the Trade Balance
9.5.2 Promote Small Scale/Ancillary Industry
9.5.3 Knowledge Transfer
9.5.4 Improves the Technology Level of Local Firms
9.5.5 Utilization of Resources
9.5.6 Inter-industry Linkage Effects
9.6 Demerits of MNC
9.6.1 Exploitation of Workers
9.6.2 Transfer Pricing
9.7 MNCs of India
9.8 Let us Sum up
9.9 Lesson End Activities
9.10 Keywords
9.11 Questions for Discussion
9.12 Suggested Readings
Definition by Size
MNCs refer to company which is big in size. Bit this size has many dimensions. One
company may be big in terms of turnover and another may be in terms of Profit and
still another in terms of market value. But corporate size in terms of sales is primarily
used to describe one company as Multinational Corporation. World Investment Report
1997 indicate that there were about 45,000 MNCs with some 2,80,000 affiliates,
according to the World Investment Report 2002 there were about 65000 of them with
about 8.5 Lakh foreign affiliates. But corporate size cant be used as criterion to be
classified as MNC. As GM does not become multinational because it was large but it
became large as a result of going international.
Definition by Structure
Structural definition defines MNC in terms that in how many country firm is operating
and by citizenship of corporate owners and top managers. For example Coca Cola
operates in approx 200 nations and wide spread share holdings. The board room and
top management of top companies is becoming global.
Definitions by Performance
Definitions by performance depends on such characteristics as earnings, sales and
assets. These performance characteristics indicate the extent of the commitment of
corporate resources to foreign operations and the amount of reward from that
commitment. As major junk of revenue of coca cola comes from overseas operations.
In India Ranbaxy is considered as true MNC as half to its turnover comes from
overseas market and this proportions is expected to significantly increase in coming
years.
Human Resource or overseas employees are customarily considered as part of the
performance requirement rather than as part of the structural requirement. Willingness
of company to use overseas personnel is a significant criterion for multinationalism.
Definition by Behavior
According to this definition it is the behavioral characteristics of top management
which decides that firm is a multinational or not. Thus a company becomes more
multinational as its management more internationally. If a management has a
geocentric thinking them this firm is treated as true MNC. In Geocentric approach
firm considers the whole world rather than particular country as its target market.
104
Business Environment and Ethics 9.3 MULTINATIONAL, GLOBAL, MULTI-DOMESTIC
AND TRANSNATIONAL
Multinational, Global, International and Transnational are terms which are frequently
used to describe the organizations which are operating in more than one nations.
Though usually theses terms are used interchangeably but these terms have specific
meanings.
Import Export
- Intermediate goods for local assembly and sale - Final goods for global markets
- Machinery for local production facilities - Intermediate goods for global markets
- Investors’ global products for local sale
If a country runs a trade deficit, it must compensate for that deficit by reducing its
reserves or receiving an influx of capital. The more capital inflow a country receives
the more it can import and the more it can run a trade deficit. In recent times FDI
helped a lot to Indian in managing trade deficit.
Moreover, MNEs may open new export markets, and open up new export markets for
local followers that can build on the country of origin reputation that foreign investors
may help building, and use the same trade channels. MNEs are more likely to share
such general knowledge, as it is less industry-specific and not part of their core
capabilities and its diffusion to local businesses does not endanger their own
competitive advantage.
Increases Employment
MNC begets new opportunities of employment in host country. MNC transfers their
routine jobs and non core jobs to the destination where labor is cheap. It is the reason
that lot of jobs from Europe and USA have been transferred to India in last decade.
MNCs also transfers its operation to new and economical destination this also
increases the opportunity for employment. MNC plays a critical role in economic
development and in raising income level of people this also increases, this also
increases level of employment. In last decade directly or indirectly MNC have created
millions of Jobs in India in almost all the sector as infrastructure, software, hardware,
old economy industry, entertainment, media, etc.
110
Business Environment and Ethics 9.6 DEMERITS OF MNC
Multinational corporations have become too powerful in absolute terms as well as
relative to governments
The enormous resources controlled by multinational corporations give them a
tremendous amount of power, especially relative to individuals and governments. The
ongoing reduction of national barriers to trade and investment enables these firms to
close shop and head overseas if government, workers or NGOs place restrictions (e.g.,
minimum wage, taxation, labor standards, fines for pollution, etc.) on them or
otherwise inhibit their ability to earn profits. Certainly, there is a danger that any
organization that controls resources and market share on a par with giant
conglomerates like HLL, Reliance or TATA, AV Birla, may abuse its power, perhaps
in ways that undermine democratic processes or hurt consumers. But these
corporations earn their profits through efficiency and innovation, without which they
would quickly lose market share to rivals. They employ millions of workers with
competitive wages, provide relatively low-cost/high-quality goods and services to
consumers and enrich shareholders. Moreover, they must accomplish all of this
without stepping beyond the boundaries of Competition/ Antitrust Law/ Consumer
Act in the countries in which they operate. In light of the profit motive, firm spend
money to influence legislation to its favor if doing so is likely to enhance profitability.
After 1991 HLL choose the inorganic rout for growth and acquired many firms, some
of them as follows:
112 Food and Beverages
Business Environment and Ethics
Mar 1993 - Kothari General Foods
Jun 1993 - Merger of Doom Dooma India
Jun 1993 - Merger of Tea Estates India
Jun 1993 - Merger of Brooke Bond India and Lipton India to form Brooke
Bond Lipton India (BBLIL)
Jun 1993 - Kissan Products (BBLIL)
Jul 1993 - Cadbury’s Dollops (Ice creams)
Mar 1994 - Tata Oil Mills Company (TOMCO)
May 1994 - Merryweather Food Products
Dec 1994 - Kwality Ice Creams
Apr 1995 - Milkfood Ice Creams
Jan 1996 - Merger of BBLIL into HLL
Jan 1998 - Kwality Frozen Foods
Dec 1999 - Rossell Industries Ltd. (Tea plantations)
Jan 2000 - Modern Foods Industries
2. BP (Britain) 285,059.0
176 companies of Fortune Global 500 companies are from USA followed by Japan who has 81
companies. Following list shows the country wise distribution of few Fortune Global 500
corporations:
Country No. of Corporation (country wise )
in Fortune Global 500
USA 176
Japan 81
France 39
Germany 37
Britain 35
China 16
Canada 13
Switzerland 11
Australia 9
Italy 8
Spain 8
Sweden 7
India 5
Source: Fortune, August 1, 2005
Sundaram Fasteners
Global Measures:
z Signed an MoU to acquire Precision Forging Unit of Dana Spicer Europe to
manufacture cold forged products for automotive applications
z Plans to set up a factory in Haiyan Economic Development Zone (HEDZ), Haiyan
County, Zhejiang province in South China to manufacture and sell High Tensile
Fasteners to the Chinese automobile industry. The commencement of the
production is slated for the first half of 2004.The market demand for automobile
components is vast in china as the country produces 1.6mn commercial vehicles
and buses, 1mn cars and 5mn two wheelers.
Asian Paint India Ltd. was set up in 1942 by four young men Champaklal H.
Choksey, Chimanlal Choksy, S.C. Dani, A. Vakil, in Bombay. In 1999 it acquired
76% stake in Sri Lanka’s paint company “Delmege Forsyth & Co. In November 2000
it started its operations in partnership with Al Hassan group of companies in Oman. In
November 2002 it bought 50.1% controlling stake in Berger International of
Singapore ” which has a manufacturing capacity in 11 locations. In December 2002
Asian paints purchased 60% stake in SCIB chemicals AE Egypt. In September 2003 it
acquired Taumbmans Paint (Fiji) Ltd.
Today Asian Paints is largest Paint company of India and among top ten decorative 117
Multinational Corporations
company in world. It has manufacturing location in 23 countries which includes
Australia, China, Fiji, Solomon Island, Myanmar, Thailand, Malaysia, India,
Singapore, Bangladesh, Nepal, Srilanka, Bahrain, Egypt, Mauritius, Malta, etc
Incorporated in the year 1961, Ranbaxy Laboratories Limited crossed a sales turnover
of Rs 5 billion by the year 1997. In India, Ranbaxy is the largest pharmaceutical
Company by sales with a domestic market share of 4.83% and is ranked third on the
retail market.
In the case of Ranbaxy, 2 surveillance audits in 2000, renewed the ISO 9002
Certification for Mumbai and Baroda locations. The Company is working towards
getting the ISO 14001 Certification, which includes all processes, besides ensuring
safety and environmental protection. The successful establishment of Ranbaxy in US
can be explained by the following sequence of events:
1. In 1988, Ranbaxy’s plant at Toansa, Punjab got US FDA approval.
2. In 1990 and 1991, Ranbaxy was granted a US patents for its products
3. In 1995, it acquired Ohm Laboratories, a manufacturing facility in the US.
4. In 1998, Ranbaxy entered USA, world’s largest pharmaceuticals market, with
products under its own name.
5. Located at Gurgaon (Haryana), near New Delhi, and set amidst 17 acres of land,
the Ranbaxy Research Centre is one of the finest R&D facilities in India.
6. Ranbaxy is ranked amongst the top 100 pharmaceutical companies in the world
(9th largest generic company worldwide ), it has ground operations in 25
Countries and products sold in over 70 countries, manufacturing in 7. With an annual
net global sales of USD 764 million reflecting a growth of 39% for the year 2002 and
a workforce of over 8000 professionals across the globe, Ranbaxy Laboratories Ltd.
reaffirms its status as a potential MNC.
In ten days from Rs. 7,200 crore Indian company to a Rs. 17,500 crore global one
without spending a rupee.
In November 2004, when Videocon enters the race for the colour picture tubes
manufacturing capacity (19 million units a year across four plants in Europe, Asia, and
North America) of Thomson SA, not to many people gave the company a chance
against the likes of LG Philips display, Samsung and Matsushita. Yet not just has CMD
Venugopal Dhoot (Videocon) pulled off the deal, he has done so on terms that are
favorable to his company. “the world is out in the world that India and Indian
companies are not just a good by themselves, but also a hedge against China.” Fact is
Dhoot agreed to pay the asking price of euro 240 million (Rs. 1,248 crore) without
batting an eyelid (and net of cash and debt, which continue to be Thomson’s ); the deal
was completed through a special purpose vehicle, Eagle Electronics. Then he managed
to sell his oil and gas story to Thomson as a great investment. Sure enough, after due
diligence study by UBS, Thomson agreed to invest $ 295 million (Rs 1,298 crore) in
Videocon Industries for a 15 percent stake. The Electrolux deal was stuck pretty much
the same way; in return for taking over the company’s 91.85% stake in its loss making
Indian subsidiary (losses as of December 2005: Rs. 118 crore) Dhoot got the Swedish
major to agree to invest $94 million (Rs.413.6 crore) in Vidocon industries for around
5% stake. And since Electrolux wanted to stick to its business of consumer products, he
agreed to merge Vidocon International with Videocon Industries.
118
Business Environment and Ethics Deal Mechanics
Company What Vidiocon Invested
After this deal Videocon group has a manufacturing foot print across four continents.
And half of its sale will be coming from global operations. As list below shows:
9.10 KEYWORDS
Transfer Pricing: A transfer price is price on goods and services sold by one member
of a corporate family to another, such as from a parent to its subsidiary in a foreign
country.
Global company: Global company is a company which takes the whole world as
single market and it standardize operations and its product worldwide in one or more
of the firm’s functional areas.
Multi-domestic Company: It is company which treats its every unit operating in
different countries as a independent profit center. Thus all the operations in this
organizations are highly decentralized.
120
Business Environment and Ethics 9.11 QUESTIONS FOR DISCUSSION
1. What is Multinational Corporations? What is difference between TNCs, MNCs,
MNEs, Multi-domestic firm and Global firm?
2. Describe the various approaches to international business. Discuss the reasons
because of which an organization crosses the border.
3. Discuss the impact of MNCs on host country.
4. Discuss the impact of MNCs on home country.
5. Analyze the impact of MNCs on local business organization.
6. “Multinational corporations have become too powerful in abso lute terms as well
as relative to governments.” Critically evaluate the statement.
CYP 2
1. True, 2. False, 3. True, 4. True,
5. True, 6. False, 7. False.
10
WORLD TRADE ORGANISATION
CONTENTS
10.0 Aims and Objectives
10.1 Introduction
10.2 Uruguay Round and Dunkal Proposals
10.3 World Trade Organisation
10.4 Principles of The Trading System
10.5 Function of WTO
10.5.1 Helping Developing and Transition Economies
10.5.2 WTO in Global Economic Policy-making
10.5.3 Encouraging Development and Economic Reform
10.6 Rules of WTO (Agreements)
10.6.1 Binding and Cutting of Tariff
10.6.2 Agriculture Rules and Policies
10.6.3 Standard and Safety
10.6.4 Textile
10.6.5 Services
10.6.6 Trade Related Intellectual Property Rights
10.6.7 Anti-dumping Measures and Countervailing Duties
10.6.8 Safeguards: Emergency Protection from Imports Surge
10.6.9 Non-tariff Barrier
10.6.10 Plurilaterals
10.7 Advantages/Benefits of WTO
10.8 Impact of WTO on India
10.9 Let us Sum up
10.10 Lesson End Activities
10.11 Keywords
10.12 Questions for Discussion
10.13 Suggested Readings
10.1 INTRODUCTION
The first half of the 20th century was marked by a major worldwide economic
depression that occurred between two world wars and that all but destroyed most of
the industrialised nations. International trade get a set back when after First World
War countries erected high tariff wall and raised other tariff barrier to intolerable
height, and international trade was stalled, along with most economies. All this
resulted in great depression. This was also one of the fundamental reasons of World
War II.
After Second World War to avoid the repetition of the same, world leaders created
GATT, a forum for member countries to negotiate a reduction of tariffs and other
barrier to trade. Including India 23 countries signed the General Agreement on Tariffs
and Trade. The original agreement provided a process to reduce tariffs and created an
agency to serve as a watchdog over world trade. In general the agreement covers three
basic elements:
1. Trade shall be conducted on a nondiscriminatory basis,
2. Protection shall be afforded domestic industries through customs tariffs, not
through such commercial measures as import quotas,
3. Consultation shall be the primary method used to solve global trade problems.
Since inception there have been eight rounds of intergovernmental tariff negotiations.
And the most comprehensive was Uruguay Round.
Table 10.1: The GATT Trade Rounds
Year Place/ name Subjects covered Countries
1947 Geneva Tariffs 23
(Switzerland)
1949 Annecy (France) Tariffs 13
1951 Torquay (UK) Tariffs 38
1956 Geneva Tariffs 26
1960– Geneva (Dillon Tariffs 26
1961 Round)
1964– Geneva (Kennedy Tariffs and anti-dumping measures 62
1967 Round)
1973– Geneva (Tokyo Tariffs, non-tariff measures, “framework” 102
1979 Round) agreements
1986– Geneva (Uruguay Tariffs, non-tariff measures, rules, services, 123
1994 Round) intellectual property, dispute settlement,
textiles, agriculture, creation of WTO, etc
Taking Information
WTO takes the regular information from the member countries regarding their
policies and tariffs. According to many agreements Government have to notify WTO
about the modified trade measures like safety standards, technical standards, anti
dumping and countervailing duties etc. In this way it keeps not itself update regarding
developments but also it disseminate information to the member countries, which help
them in increasing their exports.
Market Access
WTO supports the tariffication in the field of Agriculture. It has replaced all non tariff
barrier in the field of Agriculture by Tariffs giving same level of protection as given
by previous policy which has been replaced by Tariffs.
Domestic Support
The Agriculture Agreement make differences between agriculture support
programmes of Govt. as policies that do not have a direct effect on production and
trade that do have a direct impact. Policies which have a direct impact on production
and trade have to be cut back. This category of domestic support is sometime called
the “amber box.”
Measure having a minimal impact on trade can be used freely — they are in a “green
box”. They include government service such a research, disease control, infrastructure
and food security. They also include payment made directly to farmer that do not
stimulate production, such as certain form of direct income support, assistance to help
farmer in restructuring agriculture and direct payment under environmental and 127
World Trade Organisation
regional assistance programme.
Also permitted, are certain direct payment to farmer here the farmer are required to
limit production (sometime called “blue box” measure), certain government assistance
programme to encourage agricultural and rural development in developing countries,
and other support on a small scale (“de minimis ”) when compared with the total value
of the product or product supported (5% or le in the scale of developed countries and
10% or le for developing countries).
Export Subsidies
The Agriculture Agreement prohibit export subsidies on agricultural product except
those which are specified in a member’ list of commitment.
WTO makes certain measure, for the provision of food aid and aid for agricultural
development of least developed and poor countries. As they cant afford costly import
and need assistance to export.
10.6.4 Textile
From 1974 until the end of the Uruguay Round, the trade a governed by the Quota
system (Multifibre Arrangement). This is against the spirit and principle of GATT.
Since 1995, the WTO’ has replaced the Mulltifibre Arrangement with the Agreement
on Textile and Clothing (ATC). By 1st January 2005, the sector is to be fully
integrated into normal GATT rule. That is that the quota ill come to an end and
importing countries will no longer be able to discriminate among exporters. The
Agreement on Textile and Clothing is itself no longer exist.
10.6.5 Services
The General Agreement on Trade in Service (GATS) is the first and only set of
multilateral rule governing international trade in service. Negotiated in the Uruguay
Round, it a developed in response to the huge growth of the service economy over the
past 30 year and the greater potential for trading service brought about by the
communication revolution.
Import Licensing
The Agreement on Import Licensing Procedure say import licensing should be simple,
transparent and predictable. The agreement say the agencies handling licensing should
not normally take more than 30 day to deal with an application — 60 day when all
application are considered at the same time.
Preshipment Inspection
Govt. also uses the pre-shipment inspection as a tool to hinder import. It is widely
used to delay the export and to give enough room to domestic industry to get prepare
for the import. The Preshipment Inspection Agreement of WTO says that while
inspection country should follow a policy of non-discrimination, transparency,
protection of confidential business information, and should avoid unreasonable delay.
Rules of Origin
“Rule of origin” are the criteria used to define origin of the product, that is where the
product is manufactured. The Rule of Origin Agreement requires WTO members to
ensure that their rule of origin are transparent; that they do not have restricting,
distorting or disruptive effect on international trade; that they are administered in a 131
World Trade Organisation
consistent, uniform, impartial and reasonable manner; and that they are based on a
positive standard.
10.6.10 Plurilaterals
In WTO there are few agreements where there are only few signatory; they were
negotiated at Tokyo Round they are known as “plurilateral agreement. Following are
the Plurilateral Agreement:
1. trade in civil aircraft
2. government procurement
3. dairy product
4. bovine meat.
The bovine meat and dairy agreement ere terminated in 1997.
Government Procurement
The objective of the agreement is to make law, regulation, procedure and practice
regarding government procurement more transparent and to ensure they do not protect
domestic product or supplier, or discriminate again t foreign product or supplier.
10.11 KEYWORDS
Quota: It is Quantitative restrictions against imports. Generally they are specific
provisions limiting the amount of foreign products imported
Tariff bindings: In tariff binding country commits the maximum limit of tariff which
it can impose on import thus it is difficult to increase tariff beyond binding rates.
Tariffication: It is a process of converting the non-tariff barrier into a tariff barrier.
Amber Box: In GATT, Policies which have a direct impact on production and trade
have to be cut back. This category of domestic support is sometime called the “amber
box.”
Green Box: These are measures which have a minimal impact on international trade
can be used freely these are in a “green-box”.
Technical Barrier: These are the trade barrier against import in the form of
regulation, standards, testing and certification procedure etc.
Multifibre Arrangement: It is a type of Quota system. Usually used against the
import of textile.
MFN: Most Favored Nation. It is principle of GATT which means treating one
trading partner equally on the principle of non-discrimination.
Dumping: Dumping means selling the product at below the on-going market price
and /or at the price below the cost of production.
Plurilateral Agreement: In WTO there are few agreements where there are only few
signatory, they were negotiated at Tokyo Round they are known as “plurilateral
agreement.
Singapore issues: Trade and Investment, Competition policy, Transparency in
Government Procurement, and Trade “facilitation” are called Singapore issues.
CYP 1
Eight set (Uruguay Round) of negotiations began in 1986and concluded on
September 1993. Mr. Aurthur Dunkul the then Director General of GATT
submitted a proposal on in 1991 popularly known as Dunkul Proposal.
CYP 2
From 1974 until the end of the Uruguay Round, the trade a governed by the
Quota system (Multifibre Arrangement). This is against the spirit and principle
of GATT. Since 1995, the WTO’ has replaced the Multifibre Arrangement with
the Agreement on Textile and Clothing (ATC). By 1st January 2005, the sector
is to be fully integrated into normal GATT rule. That is that the quota ill come
to an end and importing countries will no longer be able to discriminate among
exporters. The Agreement on Textile and Clothing is itself no longer exist.
CYP 3
1. 23, 2. Progressive liberalization, 3. International Trade Center
4. Binding 5. Agreement on Textile and Clothing (ATC)
6. Dumping, 7. Rule of origin 8. Plurilateral agreement
UNIT IV
138
Business Environment and Ethics
139
LESSON Fiscal Policy
11
FISCAL POLICY
CONTENTS
11.0 Aims and Objectives
11.1 Introduction
11.2 Component of Budget
11.3 Revenue Budget
11.4 Capital Budget
11.5 Mobilization of Resources
11.6 Expenditure of Central Government
11.7 Budgets of State Government
11.8 Financial Power of Central and State Government
11.9 Fiscal Policy and Economic Growth
11.10 Role of Taxes in Economic Growth
11.11 Public Debt in India
11.12 Deficit Financing
11.12.1 Deficit Financing and Economic Growth
11.13 Impact of Fiscal Policy on Business
11.14 Glimpses of Budget 2008
11.15 Let us Sum up
11.16 Lesson End Activity
11.17 Keywords
11.18 Questions for Discussion
11.19 Suggested Readings
11.1 INTRODUCTION
The sphere of state action is very vast and al pervading. It includes “maintaining
public services, influencing, attitudes, shaping economic institutions, influencing the
use of resources, influencing the distribution of income, controlling the quantity the of
money, controlling fluctuations, ensuring full employment, and influencing the level
of investment.” W.A. Lewis. Philip V. Taylor gave a more comprehensive definition
140 when he said, “Budget is a master financial plan of the government. It brings
Business Environment and Ethics
estimates of anticipated revenues and proposed expenditures, employing schedule of
activities to be undertaken towards the direction of national objectives. It is a device
for consolidating various interest, objectives, desires and needs of people into a
programme whereby they provide for their safety, convenience and comforts”
It is through fiscal policy that the government tries to correct inequalities of income
and wealth that increases with development in country. It expands internal market,
reduces unessential imports, counteracts inflationary pressure, provides incentives for
desirable types development projects, and increase the total volume of savings and
investment. For all this government adopts appropriate taxation, budgetary
expenditure and public borrowings policies.
Fiscal policy is the projected balance sheet of the country, prepared by Chief Finance
Officer of country that is finance minister of the state. Public finance is the study of
generating resources for the development of country and about allocation of resources.
Fiscal policy is implemented through Budget, which is statement of state’s revenue
and expenditure.
Taxation
Taxed are imposed in many ways, we can distinguish taxes in following manner:
z Direct Tax
z Indirect Tax
Direct taxes are those which are imposed on individuals or householders who bear the
burden as Income tax. Indirect tax are those which are imposed on an equity at some
point in the system but whose burden can be shifted to some other entity or entities,
as excise, customs etc.
Some important type of taxes are as follows:
1. Income Tax: There are two type of income tax that is personal income tax and
corporation tax. Personal Income tax is levied on individuals by the Central
Government and the proceeds are shared between sates and Center. It is based on
principle of “ability to pay” that is who company more should pay more to the
Government. Corporation is a tax on income of the companies. The Central Govt.
has been imposing corporation tax on the profits of the large a small companies.
142 2. Interest Tax: The interest tax act provided for the levy and a special tax on the
Business Environment and Ethics
gross amount of interest accruing to the commercial banks on loans and advances
made by them in India. The tax is levied on the gross interest income of “credit
institutions” that is banks, financial institutions, financial companies etc.
3. Estate Duty: Estate duty was imposed on the estate of a person, which was
inherited by his heirs.
4. Wealth Tax: Wealth tax has been imposing on accumulated wealth or property of
every individual.
5. Taxes on Commodities: Revenue from commodity taxation is the most important
source of taxation for the Central Govt. Central Excise and Custom Duties are two
important taxes of the Central Govt.
6. Central Excise (Indirect): These duties are levied by the center on commodities
which is produced with in country. Now it has been converted to VAT.
7. Customs Duties (Indirect): These are duties or taxes imposed on commodities
imported into India.
8. VAT (Value Added Tax).
It is imposed on sales.
Price: For the development of the economy Govt. has to launch public sector. As
private sector don’t take interest or it is unable in some highly capital intensive and
having a high gestation period projects like infrastructure projects, heavy industry etc.
Some time for the rapid development also Govt. have to invest in many sector
simultaneously that in consumer industry like clothes etc to meet the huge gap
between demand and supply and in heavy industry to make available the resources for
the economy. Govt. charges the price for the goods its manufactures or the services it
provides. Income from public enterprises now constitute a substantial source of
revenue.
Fee: It is a payment against the services. Though it is never more than the cost of the
services. Sometime it covers only part of the services. As nominal fees in govt.
hospitals, educational fees etc. Fees like license fee are much higher then the services
rendered. Sometime there is no positive return in terms of services and fees is charged
just to grant permission in terms of license etc. Difference between price and fees is
that in fees it is public interest which is prominent that’s why part of the cost is
charged in most cases on the other hand in price is payment for the service of business
charter. Here usually full cost is covered.
Rates: Rates are levied by local bodies, i.e., municipalities and district boards, for
local purchases. They are generally imposed on the local immovable properties.
Fines: Fine are imposed as the deterrent for breaking law.
Escheat: When a person dies heirless or without a successor or leaves no will behind,
his property or assets will go the State. The claim of the state to deceased’s assets is
called escheat.
Grants and Gifts: Grants are given by a government at a higher level to that at the
lower level, e.g. from the Central Govt. to the state govt. or to the local district boards,
municipalities etc. Gifts are sometime received from private bodies and foreign Govt.
for relief in natural calamities like earthquake, floods, droughts, cyclones, for building
a hospital, schools etc.
143
Check Your Progress 2 Fiscal Policy
What are the main sources of funds of the Government of India for financing
development expenditure?
…………………………………………………………………………………...
…………………………………………………………………………………...
Non-plan Expenditure
Non-plan expenditure of the central govt. is divided into revenue expenditure and
capital expenditure. Under revenue expenditure we include: interest payment, defense
revenue expenditure, major subsidies (export, food and fertilizer), interest and other
subsidies, debt relief to farmers, postal deficit, police, pension and other general
services, social service, economic service (agriculture, industry, power, transport,
communications, science and technology etc.) and grants to states and union
territories, and grants to foreign government. Capital non plan expenditure includes
such items as: Defense capital expenditure, loans to public enterprises, loans to states
and union territories and loans to foreign government.
Plan Expenditure
Plan expenditure is to finance central plans, such as agriculture, rural development
irrigation and flood control energy industry and minerals transport, communications,
science and technology and environment, social services and others and Central
assistance for Plans of the state and Union Territories.
Tax Revenue
The Union List contains of 97 contains the following sources of tax revenues for the
Central Govt.:
1. Taxes on income other than agriculture income.
2. Duties on customs including exports duties.
3. Duties of excise on tobacco and other goods manufactured or produced in India
except (a) alcoholic liquors for human consumption and (b) opium, Indian hemp
and other narcotic drugs and narcotics, but including medicinal and toilet
preparations containing alcohol or any substance included this paragraph (entry
84).
4. Corporation Tax.
5. Taxes on capital value of the assets exclusively of agriculture land of individual s
and companies, taxes on the capital of companies.
6. Estate duty in respect of succession to property other than agriculture land.
7. Duties in respect of succession to property other than agriculture land.
8. Terminal taxes on goods or passengers carried by railways, sea, or air taxes on
railways fares and freights.
9. Taxes other than stamp duties on transactions in stock exchanges and future
markets.
10. Rates on stamp duty in respect of bills of exchange, cheque, promissory notes,
bills of lading, letters of credit, policies of insurance, transfer of shares,
debentures, proxies and receipts.
11. Taxes on sale or purchase of newspapers and on advertisements published therein.
12. Taxes on sale or purchase of goods other than newspaper where such sale or
purchase takes place in the course of inter-State trade or commerce.
13. Taxes on inter-State consignments of goods for trade or commerce.
14. Fees in respect of any of the matters in the list but not including fees taken in any
court.
15. Fees taken in Supreme Court.
Non-tax Revenue
Non-tax revenue includes Borrowings, both internal and external, income from
various govt. undertaking and monopolies, income from govt. property etc.
List II: State List: Some of the financial resource as mentioned in constitution are as
follows:
Tax Revenue
1. Land Revenue
2. Taxes on agriculture income
3. Taxes on land and buildings
4. Duties of excise on the following goods manufactured or produced in the State 145
Fiscal Policy
and countervailing duties at the same or lower rates on similar goods
manufactured or produced elsewhere in India: (a) alcoholic liquors for human
consumption (b) opium, Indian hemp and other narcotic drugs and narcotics but
not including medicinal and toilet preparations containing alcohol or any
substances included in this sub-paragraph (entry 51).
5. Taxes on the entry of goods into local area of consumption.
6. Taxes on electricity.
7. Taxes on sales and purchase of goods other than newspaper excluding inter-state
sale.
8. Taxes on advertisement other than advertisements published in the newspaper.
9. Taxes on vehicles for use on roads.
10. Tolls.
11. Taxes on professions, trades, callings and employment.
12. Capitation Taxes.
13. Taxes on luxuries, including taxes on entertainments, amusements, betting and
gambling.
14. Fees in respect of any the matters in the State List but excluding court fees.
15. Share in some specified Union Taxes.
Non-tax Revenue
1. The State Govt. can borrow upon the security of their respective Consolidated
Funds, but only with in the country, including loans from the Government of
India.
2. Income from govt. undertakings owned fully or partly by State Govt.
3. Income from public property owned by the State Govt.
4. Grants in aid from the Central Government.
5. Other Grants for the Central Government.
Deficit financing can be used in accelerating economic growth. The Govt. can use
deficit spending for shifting productive resources of the economy into capital goods
sector, developing basic and key industries and providing necessary infrastructure.
Deficit financing is a very potent tool in the hands of the govt. for increasing effective
demand. If deficit is financed through creation of additional currency or borrowings
from the central bank of the country. Even if govt. borrows from the market and
spends the borrowed sums, the aggregate expenditure is most likely to increase
because during depression the investment opportunities are not much and savings of
the market get spent through the govt. Though the govt.’s expenditure policy more
effective when the extra purchasing power goes into the hands of those people who
have a high marginal propensity to consume. That’s why various security measures
like unemployment relief, old - age pensions, and so on are , therefore, very helpful in
raising the total demand in the market. There are two form of deficit financing which
can be resorted to in combination:
1. The Govt. may borrow from the market. This procedure is equivalent to
transferring of resources straight from the hands into those of the govt. The
market borrowings therefore, generally amount to loans from various - institutions
and this generally means diversion of investable funds from the private sector to
the public sector.
2. The deficit financing namely, resorting to the printing pres amounts to taking
away a portion of the private sector’s resources and leaving it with extra money.
This technique can be used for re-allocation of the economy’s resources and thus
accelerating the pace of economic growth.
z Allocation for Minority Affairs Ministry to be doubled from Rs. 500 crore to Rs.
1,000 crore.
z Rs. 540 crore for multi-sectoral development plan for minority concentration
districts.
z 288 public sector bank branches to be opened in districts having minority
community concentration.
z Sarva Shiksha Abhiyan will be provided Rs. 13,100 crore, Mid Day Meal scheme
Rs. 8,000 crore, Secondary education Scheme Rs. 4,554 crore.
z 410 additional Kasturba Gandhi Vidyalaya to be set up in backward blocks.
z Navodaya Vidyalayas to be opened in 20 districts with special focus on regions
having SC/ST concentration.
z Allocation of Rs. 130 crore for this purpose. Rs. 750 crore more to be given for
merit scholarship to students up to 10th and 12th class.
z Mid day Meal scheme extended to upper primary level in 3479 schools. 16 central
universities to be opened in 2008-09.
z Three IITs to be set up in Andhra Pradesh, Bihar and Rajasthan.
z Schools of architecture and planning in Bhopal and Vijaywada. More institutes of
higher education to be opened.
z Rs. 100 crore to be given to Information Technology Ministry to set up national
knowledge centres.
z Allocation for NRHM increased to Rs. 12,050 crore
z Rs. 992 crore for national AIDS programme.
z A national programme for the elderly to be started at a cost of Rs. 400 crore.
z Rashtra Swasthya Beema Yojana to start from April one in Delhi and Haryana.
Rs. 30,000 for each family belonging to unorganised sector.
z Allocation for ICDS increased to Rs 6300 crore.
z Rs. 85 crore sanctioned for scholarships to students pursuing science education.
z Indian Institutes of Science Education and Research to be set up at Bhopal and
Thiruvananthapuram.
z Agriculture credit doubled in the first two years of the government to reach
Rs. 2.40 lakh crore by March 2008.
z Eleventh Plan started on a robust growth.
z Gross budgetary support to be raised to Rs. 2,43,386 crore, an increase of more
than Rs. 38,000 crore from the current level.
z Allocation for Bharat Nirman to be raised to Rs. 31,280 crore.
z Twenty per cent hike in education budget this year from Rs. 28,674 crore to
Rs. 34,400 crore.
z GDP growth slows down to 8.4 per cent during quarter ended December 31, 2007
as compared to 9.1 per cent a year ago.
z Economy grew over eight per cent over 12 successive quarters since 2005, says
Finance Minister P Chidambaram.
z Growth rate of agriculture estimated at 2.6 per cent during the current year.
154 z Services and manufacturing sectors expected to grow by 10.7 per cent and 9.4 per
Business Environment and Ethics
cent, says Chidambaram.
z Keeping inflation under check is one of the cornerstones of the Government's
policy.
z Rice production estimated at 94.08 million tonnes, maize 16.78 mt, soyabean 9.45
mt and cotton 23.38 million bales.
As a last budget of the present Govt., this budget has nothing significant. The most
talked about feature is the Rs. 60,000 crore loan waiver of farmers. But it is applicable
to only those who have taken money from the nationalized and scheduled banks, who
comprise just one third of the farmers in distress. Two thirds of the farmers have
borrowed money from private money lenders. The bulk of suicides are taking place
among them. There has been an increase in the allocations for health, education and
other social sectors.
Check Your Progress 4
Fill in the blanks:
1. _____________ is a master financial plan of the government.
2. ____________ is the projected balance sheet of the country, prepared by
Chief Finance Officer of country that is Finance Minister of the State.
3. ____________ is the study of generating resources for the development of
country and about allocation of resources.
4. Fiscal policy is implemented through ____________,
5. ___________ in Indian context refers to the borrowings of the Central and
State Government.
6. ____________ is obtained by subtracting interest payment (a component of
non plan expenditure) from the fiscal deficit.
11.17 KEYWORDS
Deficit Financing: It is the deliberate unbalancing of the budget in such a way that
government expenditure exceeds government revenue.
Public Debt: In Indian context it refers to the borrowings of the Central and State
Government.
LDC: Least Development Countries.
VAT: Value Added Tax, it is imposed on sales.
Customs Duties: These are duties or taxes imposed on commodities imported into
India.
Internal Debt: It includes the loans raised within the country.
CYP 2
The main sources of funds for financing development expenditure can be
grouped under following categories:
(a) Taxation
(b) Profits of Public Sector (Price)
(c) Domestic non-monetary borrowing
(d) External borrowing
(e) Borrowing form the RBI (monetised borrowing)
CYP 3
Non Tax revenue includes Borrowings, both internal and external, income from
various govt. undertaking and monopolies, income from govt. property etc.
CYP 4
1. Budget, 2. Fiscal policy 3. Public finance
4. Budget 5. Public debt 6. Primary deficit
156
Business Environment and Ethics 11.19 SUGGESTED READINGS
Mittal Vivek (2007) Business Environment, Excel Books.
Bedi Suresh (2006) Business Environment, Excel Books.
Mishra, Puri (2006) Economic Environment of Business, Himalaya Publications
House.
Spiro George W. (1993) The Legal Environment of Business, Englewood Cliffs, NJ
Prentice Hall.
Starling, Grower (1996) The Changing Environment of Business, Cincinnati, OH,
South Western College Publishing.
Weidenbaum, Marray L. (1999) Business and Government in the Global Market
Place, Upper Saddle River, NJ Prentice Hall.
157
LESSON Value Added Tax, Service Tax
and Expenditure Tax
12
VALUE ADDED TAX, SERVICE TAX
AND EXPENDITURE TAX
CONTENTS
12.0 Aims and Objectives
12.1 Introduction
12.2 Meaning of VAT
12.3 Value Added
12.4 Objectives of VAT
12.5 VAT Concept
12.5.1 Subtraction Method
12.5.2 Cumulative Method
12.6 Advantages of VAT
12.7 Difference between VAT and Existing Taxation System
12.8 History of VAT
12.9 VAT in India
12.9.1 State Level VAT
12.9.2 White Paper on VAT
12.9.3 Why Traders are Opposing VAT in India?
12.9.4 VAT and Exports
12.9.5 VAT and Savings
12.9.6 VAT and Administrative Problem
12.9.7 VAT will increase Govt. Revenues
12.10 Service Tax
12.11 Expenditure Tax
12.11.1 Application of the Act
12.11.2 Tax Authorities
12.11.3 Penalty for Failure to Furnish Prescribed Return
12.11.4 Wilful attempt to Evade Tax, etc.
12.12 Let us Sum up
12.13 Lesson End Activities
12.14 Keywords
12.15 Questions for Discussion
12.16 Suggested Readings
158
Business Environment and Ethics 12.0 AIMS AND OBJECTIVES
After studying this lesson, you should be able to:
z Understand the concept of Value Added Tax
z Explain the various methods of calculating the VAT
z Learn the various advantages of VAT
z Know the reasons why businessmen are opposing the VAT
z Impact of VAT on Revenue
12.1 INTRODUCTION
The Govt. appointed a Tax Reform Committee under the chairmanship of Dr. Raja J.
Chelliah on 29th August 1991. The Committee submitted its interim report in
December, 1991 and its final report in August, 1992. The Committee has suggested
far-reaching proposals to reform the tax system. Dr. Chelliah Committee has
recommended value added tax (VAT) as the best option to the existing Central Excise
Duty Tax system in relation to Indirect Tax System. After over a decade of debate,
Value Added Tax was introduced in April 2005 by 21 Indian States.
M P W R
Sale Value Sale Value Sale Value Sale Value
= Rs.100 = Rs.200 = Rs.250 =Rs.350
V.A. = 100 – 00 V.A. = 200 –100 V.A. = 250 – 200 V.A. = 350 – 250
= 100 = Rs. 100 = Rs. 50 = Rs. 100
VAT @ 10% VAT @ 10% VAT @ 10% VAT @ 10%
VAT = Rs. 10 VAT = Rs. 10 VAT= Rs. 5 VAT = Rs. 10
(10% of Rs.100) (10% of Rs.100) (10% of Rs.100) (10% of Rs.100)
M P W R
Sale Value = Rs.100 Sale Value = Rs.200 Sale Value = Rs.250 Sale Value = Rs.350
VAT on SV @ 10% VAT on SV @ 10% VAT on SV @ 10% VAT on SV @ 10%
= 10 = 20 = 25 = Rs. 35
Less: set off pre Less: set off pre Less: set off pre Less: set off pre
stage = 00 stage = 10 stage = 20 stage = 25
Net VAT = 10 – 00 Net VAT = 20-10 Net VAT = 25 – 20 Net VAT = 35 - 25
= Rs. 10 = Rs. 10 = Rs. 5 = 10
As in the example M sales a product to Mr. P for Rs. 100 and pays tax at the
applicable VAT rate of 10% or Rs. 100. As M is the primary producer of product, his
input could be assumed Zero. Hence the sale would be Rs. 100 and on this sale value
of Rs. 100 @ 10% VAT would be Rs. 100. This Rs. 100 is the purchase price of P.
Manufacturer P will add value to the purchased product. Assume that after adding all
the cost incurred by him and his own profit his sale value is Rs. 200. On this sale
value of Rs. 200@ 10% total VAT would be Rs. 200. As Raw material producer M
has already paid VAT on his sale value of Rs. 100 @ 10% Rs. 10 and Manufacturer P
will get credit/set - off for this tax. Hence net liability of VAT for P Rs. 10. Similarly
the sale value of Rs. 250 by wholesaler W would have net liability of VAT of Rs. 5.
And the sale value of Rs. 350 by Retailer R would also have net liability of Rs.10.
The illustration shows that VAT is collected at each stage of production and
distribution channel. Thus it is broad base tax covering the value added of each
product-service by a firm during all stages of production and distribution though final
burden falls on the consumer.
Check Your Progress 1
What do you understand by the Value Added Tax (VAT)?
……………………………………………………………………………………
……………………………………………………………………………………
Contd…
169
Port (major Programme Rail Real Estate Travel Agents (other Value Added Tax, Service Tax
and Expenditure Tax
and others) Production Travel Agent than air and rail)
Agent through pipeline or
other conduit services
Rent-a-cab Scientific or Security Site Formation Underwriters
Technical Agency and Clearance,
Consultancy etc., Services
Video
Production
Service tax is new to India and most of the effected organization has never given such
type of tax. This organizations and individuals feel uncomfortable in giving tax. This
has not only increase there financial burden but also the cost in terms of time and
money. People also avoid interacting tax departments/personnel etc. for the fear of
harassment and Govt. interference. To avoid the tax evasion and to widen the tax net it
is essential educate organizations and people regarding the tax and its procedures. In
service tax even individuals are involved thus it essential to make the procedures
simple and online.
Check Your Progress 3
Fill in the blanks:
1. Value Added Taxation is a kind of _____________tax.
2. Value Added taxation is a percentage of tax on value (Ad valorem) added
to the production or service at each ________________.
3. ___________is in many respects is in many respect equivalents to a last
point retail sales tax.
4. According to ____________ VAT is calculated on the difference between
selling value and purchasing value of a product-service at a predetermined
tax rate.
5. As per _____________, tax is collected on overall sale value.
6. The __________ scheme was introduced with effect from May 1st, 1986.
Value Added Taxation is a kind of indirect tax. VAT is levied in parts at every stage
of the production distribution process. A tax levied on business on the value they
added to their purchase of raw material is known as VAT. Ultimately it is the
customer who generally pays the full amount of the VAT. VAT was implemented
with the objectives of eliminating multiplicity of taxes such as entry tax, turnover tax,
sales tax, surcharge, excise duties etc., to eliminate inter-state tax, to reduce inspector
Raj, to make the tax structure simple and to widen the tax net thus increasing the
revenue for state.
VAT has many advantages as it is simple, Transparent, it doesn’t have any cascading
effect, has few rates of tax, allows self assessment has less incentive for tax evasion
and gives revenue security.
Center has implemented the VAT in 1986 with the name of MODVAT at the
manufacturing level which renamed CENVAT in 2000. By the April 2005, more than
21 states were following the VAT. As at the State level VAT was implemented
replacing erstwhile sales tax, a feeling of uncertainty proliferated among people
regarding the new tax system. Govt. has launched many training programmes for
traders but theses training programmes and awareness programmes is also required for
consumers.
12.14 KEYWORDS
VAT: Value added tax, a tax levied on business on the value they added to their
purchase of raw material is known as VAT.
Multi Stage Sales Tax: Tax levied in parts at every stage of the production and
distribution process.
Excise: Erstwhile tax imposed on manufacturing by Center.
MODVAT: Imposed by Center on manufacturing replacing excise.
CENVAT: MODVAT was renamed CENVAT (Central Value Added Tax) in year
2000.
CYP 2
MODVAT was renamed as CENVAT (Central Value Added Tax) with effect
from April 1, 2000. All inputs used directly or indirectly (except HSD, LDO,
and Petrol) are eligible for CENVAT. What VAT is to sales tax same way
CENVAT is to excise? This Central VAT has replaced the erstwhile excise
duty regime. The CENVAT regimes permits the setoff of CENVAT paid on
inputs/capital goods as also a setoff of the equivalent of the CENVAT which is
imposed on imported goods, namely countervailing duties against the
CENVAT payable on output. In addition to CENVAT, a central sales tax is
also imposed on inter stat sales of goods.
CYP 3
1. indirect 2. selling point 3. VAT
4. Subtraction method 5. cumulative method 6. MODVAT
UNIT V
174
Business Environment and Ethics
175
LESSON Company Law
13
COMPANY LAW
CONTENTS
13.0 Aims and Objectives
13.1 Introduction
13.2 Objectives of Company Law
13.3 Company
13.4 Characteristics of Company
13.5 Types of Company
13.5.1 Private Company
13.5.2 Public Company
13.6 Promotion and Formation of a Company
13.6.1 Promotion
13.6.2 Registration
13.6.3 Commencement of Business
13.7 Capital of a Company
13.7.1 Types of Shares
13.8 Membership
13.9 Board of Directors
13.9.1 Powers of Board of Directors
13.9.2 Board Meetings
13.10 Accounts and Audit
13.10.1 Balance Sheet and Profit and Loss Account
13.10.2 Auditors of Company
13.11 Audit Committee (Section 292A)
13.12 Investigation
13.13 Winding up of Companies
13.13.1 Modes of Winding up
13.13.2 Buy Back of Shares
13.14 Companies (Amendment) Act, 2000
13.15 Company Law Tribunal (Erstwhile Company Law Board)
13.16 Let us Sum up
13.17 Lesson End Activities
13.18 Keywords
13.19 Questions for Discussion
13.20 Suggested Readings
176
Business Environment and Ethics 13.0 AIMS AND OBJECTIVES
After studying this lesson, you should be able to:
z Explain the origin of company law in India
z Know the formation of company
z Understand the auditing of company
z Learn the winding up of company
z Earn the company law Board Tribunal
13.1 INTRODUCTION
The Company legislation in India owes its origin to the English company law. The
Companies Act passes from time to time in India have been following the English
Companies Act with certain modifications to suit Indian Conditions. The first
legislation passed in 1850 for the registration of Joint Stock Companies Act, it was
based on the English Companies Act, 1844. This Act recognizes the companies as
distinct legal entities but did not introduce the concept of limited liability. In 1857
another Act was passed to give effect to the principle of limited liability. In 1860
principle of limited liability was extended to banking companies. The Companies Act
1866 repealed all the previous Act. This was followed by Companies Consolidation
Act 1882. English Companies Consolidation Act was passed in 1908. Following the
English Companies Act, 1908, the Indian Companies Act, 1913 was passed. As this
Act closely followed the English Act the decisions of the English Courts under the
English Company Law were also closely followed by the Indian courts.
Government of Independent India appointed a Committee under the Chairmanship of
Shri H.C. Bhaba for the revision of the Indian Companies Act. The Committee
submitted its Report in March, 1952. In mean time, Indian Companies (Amendment).
At 1951 was passed as an interim measures which conferred powers upon the Govt. to
intervene directly in regulating the affairs of companies in India. Bhaba Committee
submitted its report in March 1952, based on the report Companies Act, 1956 was
introduced in Parliament. This Act once again followed the English Companies Act,
1948. The major changes that the Indian Companies Act introduced over the Act of
1913 are:
1. Promotion and Formation of Companies
2. Capital Structure of Companies
3. Company Meetings and Procedures
4. The Presentation of company accounts, their audit, and the powers and duties of
auditors
5. The inspection and investigation of the affairs of the company
6. The constitution of the Board of Directors and the powers and duties of Directors
7. The Administration of Company Law
Since then Companies Act has been amended several times. The major amendments
were introduced in the years 1960, 1962, 1963, 1964, 1965, 1966, 1967, 1969, 1974,
1977, 1985, 1988, 1991. In the era of liberalization Govt. felt that many of the
provision of the company law are not conducive to the present condition. Keeping in
view Amendment bill 1993 was introduced in Parliament. The bill was later
withdrawn for the purpose of redrafting. In the mean time to meet the demand of the
day Companies (Amendment Act), 1996, then Companies (Amendment Act), 1997
and Companies (Amendment Act), 1998 were enacted. Which was replaced by the
Companies Amendment Act 1999. This Act brought number of changes in the Act. 177
Company Law
All the changes were in line with the Govt.’s policy of liberalization, globalization and
privatization. The facility to buy back companies own shares is given to corporate,
provisions regarding investments, and loans were rationalized and liberalized. Govt.’s
approval is no more required for investment decisions and companies were allowed to
issue ‘sweat equity’ in lieu of intellectual property. To make the accounts of Indian
companies compatible with international practices, the compliance of Indian
Accounting Standards was made mandatory. For the benefits of investors provisions
were made for setting up of “Investor Education and Protection Fund.” It also certain
measures of good corporate governance.
Soon some more changes were introduced through Companies Amendment Act, 2001
and then 2002.
13.3 COMPANY
The word 'Company' is an amalgamation of the Latin word 'Com' meaning "with or
together" and 'Pains' meaning "bread". Originally, it referred to a group of persons
178 who took their meals together. A company is nothing but a group of persons who have
Business Environment and Ethics
come together or who have contributed money for some common person and who
have incorporated themselves into a distinct legal entity in the form of a company for
that purpose. Under Halsbury’s Laws of England, the term "company" has been
defined as a collection of many individuals united into one body under special
domination, having perpetual succession under an artificial form and vested by the
policies of law with the capacity of acting in several respect as an individual,
particularly for taking and granting of property, for contracting obligation and for
suing and being sued, for enjoying privileges and immunities in common and
exercising a variety of political rights, more or less extensive, according to the design
of its institution or the powers upon it, either at the time of its creation or at any
subsequent period of its existence. Lord Justice Lindley has defined a company as ''an
association of many persons, who contribute money or, money's worth to a common
stock and employs it in some trade or business and who share the profit and loss,
arising there from.'' Chief Justice Marshall of the United States Supreme Court
defined a company as "an artificial being, invisible, intangible and, existing only in
contemplation of the law. Being a mere creation of the law, it possesses only those
characteristics which the Charter of its creation confers upon it, either expressly or as
incidental to its very existence.''
However, the Supreme Court of India has held in the case of State Trading
Corporation of India v/s CTO that a company cannot have the status of a citizen under
the Constitution of India.
The Act does not define a company in terms of its features. Act merely states that “a
company means a company formed and registered under this Act or an existing
company as defined in section 3(1) (ii)”. Section 3(1) (ii) lays down that “an existing
companies means a company formed and registered under any of the previous law.”
Unlimited Company
The liability of members of an unlimited company is unlimited. Therefore their
liability is similar to that of the liability of the partners of a partnership firm.
Under the Companies Act, 1956, the name of a public limited company must end with
the word 'Limited' and the name of a private limited company must end with the word
'Private Limited'. However, under Section 25, the Central Government may allow
companies to remove the word "Limited/Private Limited" from the name if the
following conditions are satisfied:
(a) The company is formed for promoting commerce, science, art, religion, charity or
other socially useful objects
(b) The company does not intend to pay dividend to its members but apply its profits
and other income in promotion of its objects.
Government Companies
Means any company in which not less than 51% of the paid up share capital is held by
the Central Government or any State Government or partly by the Central
Government and partly by the one or more State Governments and includes a
company which is a subsidiary of a government company. Government Companies
are also governed by the provisions of the Companies Act. However, the Central
Government may direct that certain provisions of the Companies Act shall not apply
or shall apply only with such exceptions, modifications and adaptions as may be
specified to such government companies.
Foreign Companies
Foreign Companies are the companies incorporated in a country outside India under
the law of that other country and has established the place of business in India.
Statutory Companies
A statutory company is one which is incorporated by a Special Act of the Legislature
(i.e. by the Act of the Parliament or State Legislature). The statutory companies are
also known as ‘corporations’. Such companies are generally created for the public
utilities. The nature and the powers or such companies are defined by the Special Act,
Under which they are created. In our country LIC, UTI, RBI, Food Corporation of
India etc are created by Special Act of the Legislature and are considered as Statutory
companies.
Registered Companies
A company registered under the Companies Act is known as registered company.
Check Your Progress 2
Define the following:
1. Company limited by the guarantee
……………………………………………………………………………….
……………………………………………………………………………….
2. Statutory Company
……………………………………………………………………………….
……………………………………………………………………………….
13.6.2 Registration
It is the second stage in the formation of a company. If the company is to be formed as
a public company, any seven or more persons associated for any lawful purpose may
form the company be getting it registered with Registrar of Companies. And if
company is to be formed as a private company, any two or more (but not more than
50) persons may get the same registered. The Company so formed whether private or
public are of two types:
1. Limited Company
2. Unlimited Company
After the selection of type of company to be registered following steps are followed in
registration process:
Memorandum of Association
Contents of Memorandum: The memorandum of association of every company must
contain the following clauses:
a) Name Clause: The name of the company is mentioned in the name clause. A
public limited company must end with the word 'Limited' and a private limited
company must end with the words 'Private Limited'. The company cannot have a
name which in the opinion of the Central Government is undesirable. A name
which is identical with or the nearly resembles the name of another company in 183
Company Law
existence will not be allowed. A company cannot use a name which is prohibited
under the Names and Emblems (Prevention of Misuse Act, 1950 or use a name
suggestive of connection to government or State patronage.
b) Domicile Clause: The state in which the registered office of company is to be
situated is mentioned in this clause. Every company must affix or paint its name
and address of its registered office on the outside of the every office or place at
which its activities are carried on in. The name must be written in one of the local
languages and in English.
c) Objects Clause: It is about the activities which a company can carry on and which
activities it cannot carry on. This clause must specify:
i. Main objects of the company to be pursued by the company on its
incorporation.
ii. Objects incidental or ancillary to the attainment of the main objects.
iii. Other objects of the company not included in (i) and (ii) above.
d) Doctrine of the ultra-vires: Any transaction which is outside the scope of the
powers specified in the objects clause of the MA and are not reasonable
incidentally or necessary to the attainment of objects is ultra-vires the company
and therefore void. No rights and liabilities on the part of the company arise out of
such transactions and it is a nullity even if every member agrees to it.
Consequences of an ultra-vires transaction:
i) The company cannot sue any person for enforcement of any of its rights.
ii) No person can sue the company for enforcement of its rights.
iii) The directors of the company may be held personally liable to outsiders for an
ultra vires.
e) Liability Clause: A declaration that the liability of the members is limited in case
of the company limited by the shares or guarantee must be given. A declaration
that the liability of the members is unlimited in case of the unlimited companies
must be given.
f) Capital Clause: The amount of share capital with which the company is to be
registered divided into shares must be specified giving details of the number of
shares and types of shares. A company cannot issue share capital greater than the
maximum amount of share capital mentioned in this clause without altering the
memorandum.
g) Association Clause: A declaration by the persons for subscribing to the
Memorandum that they desire to form into a company and agree to take the shares
place against their respective name must be given by the promoters.
Articles of Association
The Articles of Association (AA) contain the rules and regulations of the internal
management of the company. The AA is a contract between the company and its
members and also between the members themselves that they shall abide by the rules
and regulations of internal management of the company specified in the AA. It
specifies the rights and duties of the members and directors.
The provisions of the AA must not be in conflict with the provisions of the MA. In
case such a conflict arises, the MA will prevail.
The important items covered by the AA include:
1. Powers, duties, rights and liabilities of Directors
2. Powers, duties, rights and liabilities of members
184 3. Rules for Meetings of the Company
Business Environment and Ethics
4. Dividends
5. Borrowing powers of the company
6. Calls on shares
7. Transfer & transmission of shares
8. Forfeiture of shares
9. Voting powers of members, etc.
Alteration of articles of association: A company can alter any of the provisions of its
AA, subject to provisions of the Companies Act and subject to the conditions
contained in the Memorandum of association of the company. A company, by special
resolution at a general meeting of members, alter its articles provided that such
alteration does not have the effect of converting a public limited company into a
private company unless it has been approved by the Central Government.
Certificate of Incorporation
Once all the above documents have been filed and they are found to be in order, the
Registrar of Companies will issue Certificate of Incorporation of the Company.
13.8 MEMBERSHIP
The members of a company are the persons who, for the time being, constitute the
company as a corporate entity. One can become the member of the company in
following ways:
1. By subscribing to the memorandum of association: A subscriber to the
memorandum of association becomes a member on incorporation of the company
in respect of the shares subscribed by him
By agreeing in writing to become a member in any of the following ways
provided the name is entered in the Register of Members of the Company.
186 2. By application and allotment: A person who applies for share becomes a member
Business Environment and Ethics
when shares are allotted to him and his name is entered in the register of
members.
3. By taking a transfer of shares: Membership may be acquired from an existing
member by purchase of the shares from open market.
4. By transmission of shares: In the case of transmission, a person can become a
share holder in consequence or by reason of the death of a member, his executor
or the person who is entitled to succeed to the estate of the deceased under the
law, gets the right to have the shares transmitted and registered in his name.
13.12 INVESTIGATION
Central Govt. may investigate into the affaire of the company under Sections 235 and
237 or into the ownership of shares of a company under Section 247 of the Act.
Central Govt. and Company Law Board has been empowered to consider such
application and cause an investigation to be made by the Central Govt. Action on the
report of inspector also vest in the Central Govt.
Who can apply for Investigation 189
Company Law
The following can apply for the investigation of affaire of a company:
i) On the report of Registrar: On the report of Registrar Central Govt. may appoint
one or more competent persons as inspectors to investigate the affairs or a
company and to report thereon in such manner as the Central Govt. may direct.
ii) Shareholders: The Companies Act, 1956 empowers the Company Law Board
(now Tribunal) to consider an application from a specified number of
shareholders and to declare that an investigation be conduct into the affairs of the
company.
iii) The Company By Passing Special Resolution (Section 237(a)(i)).
iv) The Court by Order: Court by order can declare that the affairs of the company
ought to be investigated by inspector appointed by the Central Govt.
Action
On the receipt of the report of the inspector appointed, the Central Govt. may take one
or following actions:
i) Prosecute the person found guilty for any Criminal offence
ii) Present a petition to the Court (now Tribunal) for winding up of the company.
iii) Make an application to the Court (now Tribunal) under section 397 or 398 (sec.
243)
iv) Bring proceedings for fraud or misappropriation of the company’s property.
Inspection
Section 209A(1) provides that the books of account and other books and papers of
every company shall be open to inspection during business hour:
i) by the Registrar
ii) by such officer of Government as may be authorized by the Central Govt. in this
behalf
iii) by such officers of the SEBI as may be authorized by it.
13.18 KEYWORDS
Shareholders: Person having the shares of company.
Company: Company Act states that “a ‘company’ means a company formed and
registered under Companies Act”.
Separate Legal Entity: In law company is regarded as an artificial legal person having
its own name and its own seal, its assets and liabilities are separate and distinct from
those of its members.
Limited Liability: The liability of the members of the company is limited to
contribution to the assets of the company up to the face value of shares held by him.
194 Common Seal: It has a common seal, which is used as a substitute for its signature.
Business Environment and Ethics
Promotion: In Companies Act, Promotion refers to the entire process by which a
company is brought into existence.
Memorandum of Association: It is the charter of the company. It prescribes the name
of the company, its registered office, objects and capital and also defines the extent of
its powers.
Articles of Association: The Articles of Association (AA) contain the rules and
regulations of the internal management of the company.
Unlimited Company: The liability of members of an unlimited company is unlimited.
Board of directors: The directors of a company collectively are referred to as the
"Board of directors.
Qualification shares: Qualification shares are the minimum number of shares a
person must own, as provided in the articles of the company, in order to qualify to
become a director of the company.
Winding Up: Winding up of a company is the process where by its life is ended and
its property administered for the benefit of its creditors and members.
Buy Back of Shares: process which enables a company to go back to the holders of
its shares and offer to purchase from them the shares that they hold.
Preference Shares: preference share capital has priority both in repayment of
dividend as well as capital.
Subscribed Capital: means that part of the issued capital at nominal or face value
which has been subscribed or taken up by purchaser of shares in the company and
which has been allotted.
Nominal, authorized or registered capital: means the sum mentioned in the capital
clause of Memorandum of Association.
Paid-up capital: means the total amount of called up share capital which is actually
paid to the company by the members.
CYP 2
1. A company limited by guarantee is a registered company having the
liability of its members limited by its memorandum of association to such
amount as the members may respectively thereby undertake to pay if
necessary on liquidation of the company.
2. A statutory company is one which is incorporated by a Special Act of the
Legislature (i.e. by the Act of the Parliament or State Legislature). The
statutory companies are also known as ‘corporations’.
CYP 3
1. Promotion refers to the entire process by which a company is brought into
existence. It starts with the conceptualization of the birth a company and
determination of the purpose for which it is to be formed. The persons who
conceive the company and invest the initial funds are known as the
promoters of the company.
2. Any transaction which is outside the scope of the powers specified in the
objects clause of the MA and are not reasonable incidentally or necessary
to the attainment of objects is ultra-vires the company and therefore void.
CYP 4
1. English, 2. Common Seal, 3. Statutory Company,
4. Promotion, 5. Articles of Association 6. Equity shares
14
COMPETITION BILL, 2001
CONTENTS
14.0 Aims and Objectives
14.1 Introduction
14.2 Prohibition of Agreements
14.3 Prohibition of Abuse of Dominant Position
14.4 Regulation of Combinations
14.5 Competition Commission of India
14.6 Duties, Powers and Functions of Commission
14.7 The Jurisdiction, Powers and Authority of the CCI
14.8 Penalties
14.9 Let us Sum up
14.10 Lesson End Activity
14.11 Keywords
14.12 Questions for Discussion
14.13 Suggested Readings
14.1 INTRODUCTION
The Central Government constituted a High Level Committee on Competition Policy
and Law. The Committee submitted its report on the 22nd May, 2000 to the Central
Government. The Central Government consulted all concerned including the trade and
industry associations and the general public. The Central Government after
considering the suggestions of the trade and industry and the general public decided to
enact a law on Competition.
The Competition Bill, 2001 seeks to ensure fair competition in India by prohibiting
trade practices which cause appreciable adverse effect on competition in markets
within India and, for this purpose, provides for the establishment of a quasi-judicial
body to be called the Competition Commission of India (hereinafter referred to as
CCI) which shall also undertake competition advocacy for creating awareness and
imparting training on competition issues.
The Bill aims at curbing negative aspects of competition through the medium of CCI. 197
Competition Bill, 2001
The Bill confers power upon the CCI to levy penalty for contravention of its orders,
failure to comply with its directions, making of false statements or omission to furnish
material information, etc.
The Competition Bill aims at repealing the Monopolies and Restrictive Trade
Practices Act, 1969 and the dissolution of the Monopolies and Restrictive Trade
Practices Commission. The Bill provides that the cases pending before the
Monopolies and Restrictive Trade Practices Commission will be transferred to the
CCI [Competition Commission of India] except those relating to unfair trade practices
which are proposed to be transferred to the relevant for established under the
Consumer Protection Act, 1986.
It has following provision:
For the purpose of this act Govt. established a commission to called as Competition
Commission of India.
Sub-clause (1) of clause 8 of the Bill provides that the Commission shall consist of a
Chairperson and not less than two and not more than ten other Members to be
appointed by the Central Government.
14.8 PENALTIES
1. Without prejudice to the provisions of this Act, if any person contravenes, without
any reasonable ground, any order of the Commission, or any condition or
restriction subject to which any approval, sanction, direction or exemption in
relation to any matter has been accorded, given, made or granted under this Act or
fails to pay the penalty imposed under this Act, he shall be liable to be detained in
civil prison for a term which may extend to one year, unless in the meantime the
Commission directs his release and he shall also be liable to a penalty not 201
Competition Bill, 2001
exceeding rupees ten lakhs.
2. The Commission may, while making an order under this Act, issue such directions
to any person or authority, not inconsistent with this Act, as it thinks necessary or
desirable, for the proper implementation or execution of the order, and any person
who commits breach of, or fails to comply with, any obligation imposed on him
under such direction, may be ordered by the Commission to be detained in civil
prison for a term not exceeding one year unless in the meantime the Commission
directs his release and he shall also be liable to a penalty not exceeding rupees ten
lakhs.
3. If any person fails to comply with a direction given by the Commission, the
commission shall impose on such person a penalty of rupees one lakh for each day
during which such failure continues.
The Competition bill repealed the MRTP Act which was not relevant in the changed
situation. The Competition bill is more pragmatic and an effective tool in curbing
unhealthy competition or checking big firm to take undue advantage of their strength.
Not only in India such type of laws are in force even in USA and Europe. As there is
a probability that big firms may affect supplier , consumer, and competitor in their
favour and in a duopoly or Oligopoly market situation firms establishes cartel and
tries to influence the market in their favour. Competition bill works in the interest of
nation and to provide level playing field.
14.11 KEYWORDS
Competition Commission of India (CCI): It is a quasi-judicial body. Established
under The Competition Bill, 2001. It aims at curbing negative aspects of competition
Tie-in Arrangement: It includes any agreement requiring a purchaser of goods, as a
condition of such purchase, to purchase some other goods.
CYP 2
1. Competition Bill, 2. Tie-in Arrangement, 3. patent
4. Competition Commission, 5. Civil Procedure
15
FOREIGN EXCHANGE MANAGEMENT ACT
CONTENTS
15.0 Aims and Objectives
15.1 Introduction
15.2 Difference between FERA and FEMA
15.3 Scope of FEMA
15.4 Functions of Reserve Bank of India
15.5 Exports of Goods and Services
15.6 Possession and Retention of Foreign Currency
15.7 Realization and Repatriation of Foreign Exchange
15.8 Capital Account Transaction
15.8.1 Regulation of Capital Account Transaction
15.9 Current Account Transaction
15.10 Enforcement and Penalties
15.10.1 Directorate of Enforcement
15.10.2 Penalties
15.11 Let us Sum up
15.12 Lesson End Activity
15.13 Keywords
15.14 Questions for Discussion
15.15 Suggested Readings
15.1 INTRODUCTION
Foreign Exchange Management Act (FEMA), 1999 has been enacted as part of
liberalization. The Act is implemented w.e.f. 1st June, 2000.
Foreign exchange control was first introduced in September, 1939 under Defense of
India Rules. Foreign exchange regulation act was introduced in 1947. This was later
204 replaced with ‘the Foreign Exchange Regulation Act, 1973 (FERA)’. Which was
Business Environment and Ethics
further replaced by FEMA which came into effect from 1st June 2000.
Authorised Person
Section 2(c) states that ‘authorised person’ means an authorised dealer, money
changer, off-shore banking unit or any other person authorized under section 10(1) to
deal in foreign exchange and foreign securities. Generally all nationalised banks, and
foreign banks are appointed as ‘Authorised Dealers’ to deal in foreign exchange.
Money changer are authorized by RBI only to purchase foreign currency in form of
traveler’s cheques, notes or coins or sale foreign currency in form of coins and notes.
15.10.2 Penalties
If any person contravenes any provision of Act he shall be liable to a penalty up to
thrice the sum involved in such contravention where such amount is quantifiable, or
up to two lakhs rupees where the amount is not quantifiable, and where such
contravention is a continuing one, further penalty which may extend to five thousand
rupees for every day after the first day during which the contravention continues.
Any adjudicating authority adjudging any contravention under sub-section (1) may if
he thinks fit in addition to any penalty which he may impose for such contravention
direct that any currency, security or any other money or property in respect of which
the contravention has taken place shall be confiscated to the Central Government and
further direct that the foreign exchange holdings, if any of the persons committing the
contraventions or any part thereof, shall be brought back into India or shall be retained
outside India in accordance with the directions made in this behalf.
Check Your Progress 3
Fill in the blanks:
1. Foreign exchange control was first introduced in September, 1939 under
_______________.
2. The object of ___________ was to conserve foreign exchange and to
prevent its misuse.
3. Violation of __________ is civil offence.
4. _________ controls over capital account transactions.
5. Today rupee is convertible on ___________.
6. India has ___________ trade with Nepal and Bhutan.
15.13 KEYWORDS
Authorized Person: Authorized Person means an authorized dealer, money changer,
off-shore banking unit or any other person authorized under section 10(1) to deal in
foreign exchange and foreign securities.
Current Account Transaction: Section 2(j) states that current account transaction
means a transaction other than a capital account transaction.
CYP 2
1. Some currency are freely convertible i.e. one can exchange these currencies
with any other currency without any restriction. Major among these are:
Dollars (USA), Pound Sterling, Euro, DM, Yen, Franc, Lira, etc. This is
often called ‘hard currency’.
2. Contd…
212 3.
Business Environment and Ethics
2. India has rupee trade with Nepal and Bhutan i.e. payment in respect of
trade with Nepal and Bhutan is made in Indian Rupees.
CYP 3
1. Defense of India Rules, 2. FERA, 3. FEMA,
4. RBI, 5. Current Account, 6. Rupee
16
CONSUMER PROTECTION
CONTENTS
16.0 Aims and Objectives
16.1 Introduction
16.2 Consumer Rights
16.3 Consumer Protection Act, 1986
16.4 Aims and Objective of Act
16.5 Grounds for Appeal for the Jurisdiction to Redressal Forums
16.5.1 Consumer Act and Unfair Trade Practices
16.5.2 Restrictive Trade Practice
16.6 Who can File Complaint [Sections 2(b) and 12]
16.7 Consumer Protection Councils
16.7.1 Central Consumer Protection Council
16.7.2 State Consumer Protection Council
16.8 Consumer Disputes Redressal, Agencies under Consumer Protection
Act, 1986 (CDRA)
16.9 Jurisdiction
16.10 Let us Sum up
16.11 Lesson End Activity
16.12 Keywords
16.13 Questions for Discussion
16.14 Suggested Readings
16.1 INTRODUCTION
“The purpose of any business is to create a customer. It is the customer who
determines what a business is. It is the customer and he alone, who, through being
willing to pay for a good or services, convert economic resources into wealth, thing
into goods. What a business thinks it produces is not of first importance – especially
not to the future of the business and to its success. What the customer thinks he is
214 buying – what he consider value, is decisive; it determines what a business is, what it
Business Environment and Ethics
produce and whether it will prosper”. (Peter F. Drucker)
Business is about creating customers, business is about satisfying customer, business
is about creating value for customer, business is about delighting customer all this are
the buzzword of marketing but for some people business becomes about deceiving
customer, for them business is all about making money by exploiting and deceiving
customer. For them there is law, in India it is Consumer Protection Act, 1986.
Thus for a person to be treated as a consumer under the Act he may either be
purchaser of goods (or used thereof) or be a hirer of services (or avail or thereof). In
first category there is sale or agreement to sale, while in the latter category there is
either hiring of services of agreement for availing the services. The word ‘hire” means
to acquire the temporary use of a thing or the services of a person in exchange for
payment, to engage the temporary use for a fixed sum to procure the use of services
of, at a price; to grant temporary use for compensation. This is the plain meaning in
reference of which the word has been referred in the Act.
False Representation
The practice of making any statement, whether oral or written or by verbal
representation which:
1. Falsely suggest that the goods are of a particular standard, quality, grade,
composition, style or model.
2. Falsely suggest that the services are of a particular standards or quality or grade.
3. Falsely suggest any rebuilt, second hand, renovated or reconditioned or old goods
as new goods.
4. Represent that the goods or services has sponsorship, approval, performance, 217
Consumer Protection
characteristics, accessories, uses or benefits which such goods or services so not
have.
5. Represent the seller or the supplier has a sponsorship or approval or affiliation
which such seller or supplier doesn’t have.
6. Make a false or misleading representation concerning the need for or usefulness of
any goods or services.
7. Gives a warranty or guarantee as to the durability, performance or efficacy of the
goods which is not based upon adequate or proper test; the burden of proof will lie
upon him to show that the goods were adequately and properly tested.
8. Makes to the public a representation in a form that looks like a guarantee or
warranty, or a promise to replace, maintain or repair the goods until they achieve a
specified result, and the representation is materially misleading or there is no
reasonable prospect that the guarantee, etc contained in he representation shall be
carried out.
9. Materially misleads the public about the prices at which such goods or services
are available in the market.
10. Gives false or misleading facts disparaging the goods, services or trade of another
person.
(a) The protection of consumers from hazards to their health and safety;
(b) The promotion and protection of the economic interests of consumers;
(c) Access of consumers to adequate information to enable them to make informed choices
according to individual wishes and needs;
(d) Consumer Education;
(e) Availability of effective consumer redress;
(f) Freedom to form consumer and other relevant groups or organizations and the
opportunity of such organizations to present their views in decision-making processes
affecting them.
3. Governments should provide or maintain adequate infrastructure to develop, implement and
monitor consumer protection policies. Special care should be taken to ensure that measures for
consumer protection are implemented for the benefit of all sections of the population,
particularly the rural population.
4. All enterprises should obey the relevant laws and regulations of the countries in which they do
business. They should also conform to the appropriate provisions of international standards for
consumer protection to which the competent authorities of the country in question have agreed.
5. The potential positive role of universities and public and private enterprises in research should
be considered when developing consumer protection policies.
Source: Department of International Economic and Social Affairs.
Hazardous Goods
The consumer protection act in spite of recognizing the right of consumer to be
protected against marketing of goods, which are hazardous to life and property, did
not provide any preventative mechanism in favor of the consumer. The term
‘Hazardous goods’ has not been defined in the Act. The person can make complain if
he is not informed about the hazardous nature of the goods but the same is not true in
case of the hazardous services.
Check Your Progress 3
Define the following:
1. Bargain price
………………………………………………………………………………
………………………………………………………………………………
2. Deficiency in service
………………………………………………………………………………
………………………………………………………………………………
220
Business Environment and Ethics 16.6 WHO CAN FILE COMPLAINT
[SECTIONS 2(B) AND 12]
A complaint in reference to any goods sold or delivered or services rendered may be
filed by any of the following:
(a) By consumer himself to whom such goods have been sold or delivered or such
service rendered.
(b) Any voluntary consumer association registered under Companies Act, 1956 or
under any other law for the time being in force, or
(c) One or more consumers, where there are numerous consumers having the same
interest.
(d) The Central and State Government.
In addition to above following are also considered as a consumer and hence they may
file a complaint:
Beneficiary of Goods/Services, Legal representative of the deceased consumer, Legal
heirs of the deceased consumer, Husband of the Consumer, A Relative of Consumer,
and Insurance Company.
Working Groups
Central Government may constitute from amongst the members of the Council a
standing Working Group, under Chairmanship of the Member Secretary of the
council. The Standing Working Group shall consist of not exceeding 30 members and
shall meet and when considered necessary by the Central Government.
222
Business Environment and Ethics 16.8 CONSUMER DISPUTES REDRESSAL, AGENCIES
UNDER CONSUMER PROTECTION ACT, 1986
(CDRA)
Under the Act, Consumer Disputes Redressal Agencies have been established. The
Consumer Protection Act provides for a 3-tier approach in resolving consumer
disputes. These three levels are:
1. A consumer Disputes Redressal Forum to be known as the “District forum”. This
is to be established by the State Government in each district of the State by means
of a notification. More than one can also be established in one district.
2. A Consumer Disputes Redressal Commission to be known as the “State
Commission”. This has also to be established by the State Government in the
State by means of notification.
3. A National Consumer Disputes Redressal Commission to be established by
Central Government by means of notification.
The Act thus envisages a hierarchy of three Redressal Forums:
1. District Forum
2. State Forum
3. National Forum.
District Forum
District forum deals the cases where the value of claim is up to Rs. 5 lakhs.
Territorial Jurisdiction: A case is supposed to fall within the purview of District
Council when at the time of the institution of the complaint:
(a) The party against whom the claim is made actually and voluntarily resides or
carries on business or has a branch office or personally works for gain in that area,
or
(b) Where there are more than one opposites party, each such party actually and
voluntarily resides or carries on business or has a branch office or personally
works for gain in that area, or
(c) Where there are more than one opposite party, and any such party actually and
voluntarily resides or carries on business or has a branch office or personally
works for gain in that area; provided the other parties not so residing or working
agrees, or the district Forum gives permission in this regard,
(d) The cause of action, wholly or in part, arises in that area.
State Commission
Cases having a claim exceeding 5 Lakhs but up to the limit of Rs. 20 Lakhs can go to
State Commission.
The Consumer Protection Act does not specifically provide for the territorial
jurisdiction of the State Commission. Broadly these are on similar lines on which the
territorial jurisdiction of District Forum is based.
National Commission
National Commission is the highest level of Consumer Forums; it may entertain all
the matters where the value of claim exceeds Rs. 20 Lakhs. Territorial Jurisdiction of
the National Commission is whole of India except the State of Jammu & Kashmir.
Orders of the Consumer Forum are like orders of the Civil Court and are enforceable
like decree of the court. The decree of a junior Forum is appealable with senior
Forum, and when no appeal is instituted, the order is final. Every order made by the
District Forum, or State Commission, or the National Commission may be enforced
in the same manner as if it were a decree of the court (Section 25).
16.12 KEYWORDS
Consumerism: This term is related to the modern consumer movement.
IOCU: International Organization of Consumers Union.
Consumer Council: These are created to advice and assist the consumers in seeking
and enforcing their rights.
District forum: Consumer Disputes Redressal Agencies at district level deals the
cases where the value of claim is up to Rs. 5 lakhs.
State Commission: Consumer Disputes Redressal Agencies at State level deals the
cases where the value of claim exceeding 5 Lakhs but up to the limit of Rs. 20 Lakhs.
National Commission: It is the highest level of Consumer Forums, it may entertain all
the matters where the value of claim exceeds Rs. 20 Lakhs.
CYP 2
For a person to be treated as a consumer under the Act he may either be
purchaser of goods (or used thereof) or be a hirer of services (or avail or
thereof). In first category there is sale or agreement to sale, while in the latter
category there is either hiring of services of agreement for availing the services.
Contd…
226
Business Environment and Ethics
CYP 3
1. The bargain price for the purposes of this provision means the price stated
in the advertisement in such manner as suggests that it is lesser than the
ordinary price or a price which the person coming across the advertisement
would believe to be better that the price at which such goods are ordinarily
sold.
2. Deficiency means any fault, imperfection, shortcoming or inadequacy in
the quality, nature and manner of performance which is required to be
maintained by or under any law for the time being in force or has been
undertaken to be performed by a person in pursuance of a contract or
otherwise in relation to any service.
CYP 4
1. False , 2. True, 3. True, 4. False, 5. True
17
INTELLECTUAL PROPERTY RIGHTS (PATENTS)
CONTENTS
17.0 Aims and Objectives
17.1 Introduction
17.2 Patent
17.2.1 What can be Patented?
17.2.2 Type of Patent
17.3 New Patent Law [Patent (Amendment) Ordinance, 2005]
17.4 Important Public Interest Provisions in the Patent Law
17.5 The Salient Features of the Third Amendment of the Patent Law
17.6 Let us Sum up
17.7 Lesson End Activities
17.8 Keywords
17.9 Questions for Discussion
17.10 Suggested Readings
17.1 INTRODUCTION
National patent laws have a history of over 500 years beginning with the Venetian
Patent Law in 1474. The first international agreement, the Paris Convention was
agreed upon in 1883. The Paris Convention gave Member States considerable
flexibility in enacting their national legislation on Intellectual Property Rights (IPRs).
17.2 PATENT
In India intellectual property rights fall under item 49 of list I – Union List – of
Seventh Schedule to Constitution. The items read – Patents, inventions and designs;
copyright; trademark; and merchandise marks, Thus patent is a Union subject. Patent
protection was first introduced in 18th century. Formal patent protection in Indian was
introduced by Patent Act, 1911.
A patent is a grant of property right by the government to an inventor. Patent are
exclusive property rights that can be sold, transferred, willed licensed, or used as
collateral much like other valuable assets. Patent law stipulates broad categories of
228 what can and cannot be patented, and in the words of the statute, any person who
Business Environment and Ethics
“invents or discover any new and useful process, machine, manufacture or
composition or matter, or any new and useful improvement thereof, may obtain a
patent.”
17.8 KEYWORDS
Utility Patents: A utility patent is granted for a new product process machine methods
of manufacturing, and composition of matter.
Design Patents: Design patents are granted for any new or original ornamental design
for an article of manufacture.
Plant Patent: In botanical term, any new variety of plant that has been asexually
reproduced can be granted a plant patent.
Trademarks: Trademarks “includes any word, name, symbol, or distinguishing
device, or any combination thereof adopted and used by a manufacturer or merchant
to identify his goods as distinguish them from those manufactured or sold by others.
Copyrights: Copyrights are similar to patents in establishing ownership and protection
for creative endeavor, but they pertain to intellectual property.
Bolar Provision: This facilitates production and marketing of patented products
immediately after expiry of term of patent protection by permitting preparatory action
by non-patentees during life of patent.
Incrementally Modified Drugs (Evergreening): Incrementally Modified Drugs
(IMDs), includes new formulations, new combinations of active ingredients or new
salts or esters of approved compound.
Generic Drug: Once the patent on a drug expires it is termed as generic.
236 Compulsory License: Article 31 of TRIPs provide the provision of Compulsory
Business Environment and Ethics
license which means a situation where a government allows an agent to produce a
patented product without the consent of the original patent owner.
CYP 2
1. Paris, 2. Union, 3. 1911,
4. Process, 5. Manufacture, 6. Service
18
STOCK EXCHANGE AND SEBI
CONTENTS
18.0 Aims and Objectives
18.1 Introduction
18.2 Functions of SEBI
18.3 Department at SEBI
18.4 Powers and Scope of SEBI
18.5 Certain Guidelines and Reforms introduced by SEBI
18.5.1 Primary Securities Market
18.5.2 Secondary Market and Various Intermediaries
18.5.3 Investment Protection Measures
18.5.4 Classification of Complaints
18.6 Insider Training
18.7 Underwriting
18.8 Let us Sum up
18.9 Lesson End Activities
18.10 Keywords
18.11 Questions for Discussion
18.12 Suggested Readings
18.1 INTRODUCTION
According to CICA Act Companies had to take prior approval for any new issue, and
for pricing or public and right issue. It gives powers to GOI to regulate the timing of
new issues by private sector companies, the composition of securities to be issued,
interest rates which can be offered on debentures and preference shares, the timing
and frequency of bonus issues, the amount of prior allotment to promoters, floatation
costs, and the premium charged on securities. Now this Act has been repealed by
Capital Issues (Control) Repeal Act, 1992.
A major development in the Indian Stock market took place in 1988 when Securities
and Exchange Board of India (SEBI) was established through an administrative order,
238 on the lines of the Securities and Investment Board of the U.K. But it became really
Business Environment and Ethics
powerful organization in 1992 when CICA was repealed and the office of Controller
of Capital Issues was abolished and The Securities and Exchange Board Act of 1992,
provides for the establishment of a Board to protect the interest of investors and to
promote the development and regulation of securities market. The Board of SEBI
consist of six members comprising the chairman, two members from the amongst the
official of the ministries of the central government dealing with fiancé and law, two
members who are professional and have expertise or special knowledge relating to
securities market, and one member for the RBI.
18.7 UNDERWRITING
Underwriter makes a commitment to get the underwritten issue subscribed either by
others or by themselves. They agree to take unsubscribe portion of the issue. They
render this service for a commission agreed upon between the issuing company and
the underwriter subject to the ceiling under the Companies Act.
Underwriter service are available from brokers, investment, companies, commercial,
banks and term lending institutions. Only such person (an individual, firm or a
company) who has obtained certificate of registration from SEBI, can act as
underwriter. Merchant bankers and stock brokers already having a valid certificate
from SEBI for working as underwriters.
243
18.8 LET US SUM UP Stock Exchange and SEBI
The Securities and Exchange Board of India Act, 1992 provides for the establishment
of the Securities and Exchange Board of India (SEBI) to protect the interest of
securities and to promote the development of and to regulate the securities market. A
major development in the Indian Stock market took place in 1988 when Securities and
Exchange Board of India (SEBI) was established SEBI is now authorized to govern all
he matter related to issue of capital. SCRA also authorizes the SEBI to conduct
inquiries into the working of the stock exchange, they are required to submit their
annual reports to the SEBI and requires the approval of SEBI for amending their rules
and bye laws; SEBI can direct them to amend their bye-laws and rules including
reconstitution of their governing boards/councils; and it is empowered to license
security dealers operating outside their jurisdiction.
18.10 KEYWORDS
Bull: A bull is a buyer in the stock market. He is optimistic about the security prices.
Bear: Bear is a seller of securities. His expectation is that the market would go down.
Derivatives: These are financial instruments that are valued according to the expected
price movements of an underlying assets, which may be a commodity, currency or a
security.
Insider Trading: Insider training can be defined as the sale or purchase of securities
by persons who possess price sensitive information about the company, on account of
their fiduciary capacity involving confidence or trust.
Underwriter: Underwriter make a commitment to get the underwritten issue
subscribed either by others or by themselves.
19
EXCISE, CUSTOMS AND SALES TAX
CONTENTS
19.0 Aims and Objectives
19.1 Introduction
19.2 Customs
19.3 Excise Tax
19.3.1 Rates of Excise Tax
19.3.2 Importance of Central Excise Tax in India
19.3.3 Types of Excise Taxes
19.4 Sales Tax
19.4.1 Value-Added Tax/Sales Tax
19.5 Let us Sum up
19.6 Lesson End Activities
19.7 Keywords
19.8 Questions for Discussion
19.9 Suggested Readings
19.1 INTRODUCTION
India has a well developed tax structure with a three-tier federal structure, comprising
the Union Government, the State Governments and the Urban/Rural Local Bodies.
The power to levy taxes and duties is distributed among the three tiers of
Governments, in accordance with the provisions of the Indian Constitution. The main
taxes/duties that the Union Government is empowered to levy are Income Tax (except
tax on agricultural income, which the State Governments can levy), Customs duties,
Central Excise and Sales Tax and Service Tax. The principal taxes levied by the State
Governments are Sales Tax (tax on intra-State sale of goods), Stamp Duty (duty on
transfer of property), State Excise (duty on manufacture of alcohol), Land Revenue
(levy on land used for agricultural/non-agricultural purposes), Duty on Entertainment
and Tax on Professions & Callings. The Local Bodies are empowered to levy tax on
properties (buildings, etc.), Octroi (tax on entry of goods for use/consumption within
246 areas of the Local Bodies), Tax on Markets and Tax/User Charges for utilities like
Business Environment and Ethics
water supply, drainage, etc.
Since 1991 tax system in India has under gone a radical change, in line with liberal
economic policy and WTO commitments of the country. Some of the changes are:
z Reduction in customs and excise duties
z Lowering corporate Tax
z Widening of the tax base and toning up the tax administration
The present lesson discusses the Customs, Excise, and Sales Tax.
19.2 CUSTOMS
Customs Duty is a type of indirect tax levied on goods imported into India as well as
on goods exported from India. Taxable event is import into or export from India.
Import of goods means bringing into India of goods from a place outside India. India
includes the territorial waters of India which extend up to 12 nautical miles into the
sea to the coast of India. Export of goods means taking goods out of India to a place
outside India.
In India, the basic law for levy and collection of customs duty is Customs Act, 1962.
It provides for levy and collection of duty on imports and exports, import/export
procedures, prohibitions on importation and exportation of goods, penalties, offences,
etc.
The Constitutional provisions have given to Union the right to legislate and collect
duties on imports and exports. The Central Board of Excise and Customs is the apex
body for customs matters. Central Board of Excise and Customs (CBEC) is a part of
the Department of Revenue under the Ministry of Finance, Government of India. It
deals with the task of formulation of policy concerning levy and collection of customs
duties, prevention of smuggling and evasion of duties and all administrative matters
relating to customs formations. The Board discharges the various tasks assigned to it,
with the help of its field organisations namely the Customs, Customs (Preventive) and
Central Excise Zones, Commissionerate of Customs, Customs (preventive), Central
Revenues Control Laboratory and Directorates. It also ensures that taxes on foreign
and inland travel are administered as per law and the collection agencies deposit the
taxes collected to the public exchequer promptly.
Customs duties currently comprise the following:
Basic Customs Duty (BCD): Current general peak rate is 15 per cent.
Countervailing Duty (CVD): This duty is equivalent to central excise duty leviable on
a like product manufactured in India. Current rate applicable to majority of the
industrial products is 16 per cent plus 2 per cent education cess, taking the effective
rate to 16.32 per cent. This duty is calculated on the value of product + basic customs
duty.
Additional Duty of Customs (ADC): This duty is levied to countervail the sales tax,
value-added tax, local taxes and other charges leviable on the like goods on their sale
or purchase or transportation in India. Presently, this duty is levied at 4 per cent on
certain items viz. items bound under the Information Technology (IT) Agreement and
on specified inputs/raw materials for manufacture of electronic/IT goods. This duty is
levied on value of product +basic customs duty + countervailing duty.
Education Cess: This cess is levied at 2 per cent on the amount of BCD + CVD.
In addition, government also levies anti-dumping and safeguard duties on specified
products for specified periods. "Value" for the purpose of levy of customs duty is
"transaction value" in the course of international trade in arm's length unrelated party 247
Excise, Customs and Sales Tax
transaction.
Import of goods into and export from India is regulated by the Foreign Trade Policy
(the Policy) issued from time to time by Government of India. The Policy remains in
force for five years and is amended from time to time. The Policy currently in force is
for tax year 2004-09. Majority of goods are now freely importable.
Recently, the special duty exemption scheme has released the importers from the
burden of paying import duty for those import items which will facilitate production
of export goods.
Certain input norms and output norms have been developed for approximately 4,200
items and these norms have been formulated to decide the quantity of duty-free inputs
to be imported for the production of a specific export item. The Export Promotion
Capital Goods Scheme (EPCG) is the latest addition in the import tax structure which
serves to provide deductions in import duty on capital goods. But the deductions
under the Export Promotion Capital Goods (EPCG) Scheme are available only after
conforming with the export obligations like providing a statement of exports as per
Appendix-10 C of the scheme and the statement is required to be certified by a
Chartered accountant.
Import Tax in India also includes tariffs that are applied to foreign goods. Tariffs are
charged by customs official to allow the landing of the imported goods in the port.
The purpose behind levying tariffs is mainly to protect the domestic industries from
foreign competition. Tariffs serve to protect the domestic industries through-the
revenue tariffs and the protective tariff. The revenue tariffs contain certain set rates to
apply on the imports to increase the revenue earning of the government. Whereas
protective tariffs serve to superficially amplify the cost of the imported goods so that
the buyer has to pay more money for the purchase of an imported good which can be
purchased at a lesser price from an indigenous manufacturer.
Indian tariffs are categorized as per the Harmonized Commodity Description and
Coding System. The Customs Act acts as the guideline for the application of tariffs on
imported goods and also for formulating rules for the valuation of customs. The
Customs Tariff Act provides guidance as to the rates of tariffs, anti-dumping, as well
as countervailing duties.
India levies import tax on a wide range of articles and some of the significant
commodities are as follows:
Table 19.1
Category Commodity
Iron & Steel Products Iron and Non Iron alloy steel, Stainless steel etc.
India has a well developed tax structure with a three-tier federal structure, comprising
the Union Government, the State Governments and the Urban/Rural Local Bodies.
The power to levy taxes and duties is distributed among the three tiers of
Governments, in accordance with the provisions of the Indian Constitution. Customs
Duty is a type of indirect tax levied on goods imported into India as well as on goods
exported from India. The Constitutional provisions have given to Union the right to
legislate and collect duties on imports and exports. Central Excise Duty (CENVAT) is
levied on goods manufactured and produced in India. It is levied under the authority
of the Central Excise Act, 1944. Sales tax is levied on the sale of movable goods.
Most of the Indian States have replaced. Sales tax is the most important source of
revenue to the states and is imposed on virtually all sales of goods.
19.7 KEYWORDS
CENVAT: Central Excise Duty.
VAT: Value Added Tax.
MODVAT: Modified Value Added Tax.
EPCG: The Export Promotion Capital Goods Scheme.
WTO: World Trade Organizations.
CYP 2
1. True, 2. False, 3. False, 4. True,
5. True, 6. True, 7. True
252
Business Environment and Ethics 19.9 SUGGESTED READINGS
Mittal Vivek (2007) Business Environment, Excel Books
Bedi Suresh (2006) Business Environment, Excel Books
Mishra, Puri (2006) Economic Environment of Business, Himalaya Publications
House
Spiro George W. (1993) The Legal Environment of Business, Englewood Cliffs, NJ
Prentice Hall
Starling, Grower (1996) The Changing Environment of Business, Cincinnati, OH,
South Western College Publishing
Weidenbaum, Marray L. (1999) Business and Government in the Global Market
Place, Upper Saddle River, NJ Prentice Hall.