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Insurance ID Card and Important Information

Aravind Reddy Patlolla


399 Graphic Blvd
New Milford, NJ 07646

Thank you for choosing ISO as your plan manager. ISO’s customer service representatives are standing by to help you with questions
and concerns. Please present your insurance ID card to medical service providers when you seek care.
Doctor visit:
When visiting a doctor, it is recommended that you use the student health center of your university, if available. If you are unable to visit the
student health center or you do not have one on campus, please visit a medical provider.

Find doctors, clinics and hospitals:


First Health – (800) 226-5116 ※ www.myfirsthealth.com ● MultiPlan – (888) 342-7427 ※ www.multiplan.com
Pharmacy:
To enjoy discounted rates on prescription, it is recommended that you go to pharmacies participating with BeRx. Present your insurance
ID card, purchase your medications and send your receipts to Wellfleet, our benefits and claims department.
BeRx – (800) 482-1285 ※ www.berxplan.com
Claims:
Most doctors, clinics and hospitals will assist you in filing the claims form. Some of them ask you to pay the bill and claim a
refund from the insurance company. In such cases, you can complete the claim form and upload bills and statements online at
www.wellfleet-iso.com. You may check the status of your claim there as well.
CareConnect (Behavioral & mental health counselling):
ISO members have 24/7 access to professional assistance to help manage mental health related concerns or questions. In order to
seek help from a CareConnect mental health professional, call (888) 857-5462 and identify yourself as an ISO member.
Best Health,

ISO Customer Care Team

ISO – For International Students, By International Students

Carry your card at all times. Always


present it to your service provider.
Find doctors, clinics and hospitals:
First Health – (800) 226-5116 ※ www.myfirsthealth.com
MultiPlan – (888) 342-7427 ※ www.multiplan.com
Aravind Reddy Patlolla
To file a claim or verify eligibility, please contact: Insurance ID: {200052801} Effective Date: {09/01/2017}
Wellfleet – 2077 Roosevelt Avenue, Springfield, MA 01104 274967302 8/16/2019
(855) 664-5837 or (413) 452-5345, Payer ID 87843 Policy Number: {LF003283} Group Number: {ISON24}
CareConnect (Behavioral & mental health counselling) – (888) 857-5462 CC000123 IS1362SH
Worldwide assistance is provided 24/7 by On Call International (800) 509-7715 Co-pay: SHC: $35 ※ Urgent care/PCP/Specialist: $50 ※ ER: $350
in the USA or call collect to (603) 328-1728 Annual deductible: $350
This card does not guarantee benefits or coverage.
Pharmacy Network Rx BIN# 012882 Group# KU029 For verification of coverage, call Wellfleet (855) 664-5837
Help Desk: (800) 482-1285 PCN# KPP

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