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    Judson Pastrano
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    This document contains a chapter quiz for a management skills textbook on leading and controlling. The quiz has 11 multiple choice questions testing comprehension of types of misbehavior in the workplace such as sexual harassment, bullying, sabotage, and aggression. It also covers topics like creating anti-harassment policies, defining quid pro quo harassment, and factors that may encourage fraudulent CEO behavior. The key is provided with the correct answer for each question.

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    Sample management quiz on managing misbehavior

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    ch3-5quiz Managing Misbehavior

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    This document contains a chapter quiz for a management skills textbook on leading and controlling. The quiz has 11 multiple choice questions testing comprehension of types of misbehavior in the workplace such as sexual harassment, bullying, sabotage, and aggression. It also covers topics like creating anti-harassment policies, defining quid pro quo harassment, and factors that may encourage fraudulent CEO behavior. The key is provided with the correct answer for each question.

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    © All Rights Reserved
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    Download as pdf or txt
    66 views3 pages

    Managing Misbehavior: Chapter Quiz

    Uploaded by

    Judson Pastrano
    This document contains a chapter quiz for a management skills textbook on leading and controlling. The quiz has 11 multiple choice questions testing comprehension of types of misbehavior in the workplace such as sexual harassment, bullying, sabotage, and aggression. It also covers topics like creating anti-harassment policies, defining quid pro quo harassment, and factors that may encourage fraudulent CEO behavior. The key is provided with the correct answer for each question.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 3

    MANAGEMENT SKILLS III: LEADING AND CONTROLLING (3rd Ed.

    Chapter 5
    Managing Misbehavior
    CHAPTER QUIZ

    1. The four types of antecedents to misbehavior are individual, job, group, and _________.
    a. religious
    b. ethnic
    c. organizational
    d. environmental

    2. If top managers want to communicate to employees that sexual harassment is unacceptable


    behavior in their organization, what should such a policy include?
    a. A discussion of disciplinary actions that will be taken for sexual harassment.
    b. Examples of unacceptable behavior.
    c. A procedure for reporting of incidents of sexual harassment to management.
    d. All of the above.

    3. Management pressure to work harder and longer is associated with all of the following EXCEPT
    _______.
    a. Burnout
    b. homicide
    c. frustration
    d. anxiety

    4. A male manager makes a remark to a female manager which she considers to be a sexually
    demeaning remark about her appearance. This is an example of:
    a. a hostile work environment.
    b. quid pro quo sexual harassment.
    c. the glass ceiling.
    d. the similar-to-me effect.

    5. Bullying differs from "normal" conflict with peers in that bullying is characterized by
    ______________.
    a. an imbalance of power
    b. strong emotional reactions from the victim
    c. no effort to resolve the conflict
    d. All of the choices are correct.

    1
    MANAGEMENT SKILLS III: LEADING AND CONTROLLING (3rd Ed.)

    6. __________ is defined as the use of the Internet for personal reasons while at work.
    a. Fraud
    b. Cyberslacking
    c. Theft
    d. Sabotage

    7. When a manager asks a subordinate for sexual favors in return for a promotion, what type of
    sexual harassment has occurred?
    a. Hostile work environment
    b. Sine qua non
    c. Quid pro quo
    d. None

    8. Sabotage involves damaging or destroying an organization's or colleague's _______________.


    a. equipment
    b. workspace
    c. data
    d. All of the choices are correct.

    9. All of the following are forms of physical aggression EXCEPT _______.


    a. theft
    b. failing to return phone calls
    c. dirty looks
    d. intentional work slowdowns

    10. _______________ may encourage some CEOs to engage in fraudulent behaviors.


    a. Perceived inequity
    b. A lack of discipline
    c. Ineffective application of the law
    d. All of these choices are correct.

    2
    MANAGEMENT SKILLS III: LEADING AND CONTROLLING (3rd Ed.)

    11.
    ANSWER KEY

    1. C
    2. D
    3. B
    4. A
    5. D
    6. B
    7. C
    8. D
    9. B
    10. D

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