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Managing Misbehavior: Chapter Quiz
Managing Misbehavior: Chapter Quiz
Chapter 5
Managing Misbehavior
CHAPTER QUIZ
1. The four types of antecedents to misbehavior are individual, job, group, and _________.
a. religious
b. ethnic
c. organizational
d. environmental
3. Management pressure to work harder and longer is associated with all of the following EXCEPT
_______.
a. Burnout
b. homicide
c. frustration
d. anxiety
4. A male manager makes a remark to a female manager which she considers to be a sexually
demeaning remark about her appearance. This is an example of:
a. a hostile work environment.
b. quid pro quo sexual harassment.
c. the glass ceiling.
d. the similar-to-me effect.
5. Bullying differs from "normal" conflict with peers in that bullying is characterized by
______________.
a. an imbalance of power
b. strong emotional reactions from the victim
c. no effort to resolve the conflict
d. All of the choices are correct.
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MANAGEMENT SKILLS III: LEADING AND CONTROLLING (3rd Ed.)
6. __________ is defined as the use of the Internet for personal reasons while at work.
a. Fraud
b. Cyberslacking
c. Theft
d. Sabotage
7. When a manager asks a subordinate for sexual favors in return for a promotion, what type of
sexual harassment has occurred?
a. Hostile work environment
b. Sine qua non
c. Quid pro quo
d. None
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MANAGEMENT SKILLS III: LEADING AND CONTROLLING (3rd Ed.)
11.
ANSWER KEY
1. C
2. D
3. B
4. A
5. D
6. B
7. C
8. D
9. B
10. D