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Chapter 4 - Human Resource Planning, Recruitment, and Selection

Multiple Choice

1. Which best describes the function of Human Resources Planning?


a. An integrated set of processes, programs and systems in an organization that focuses on maximizing employee
contribution in order to achieve organizational success.
b. The process of ensuring that people required to run the company are being used as effectively as possible--
especially in fulfilling developmental needs--in order to accomplish the organization's goals.
c. The formal process of familiarizing new employees with the organization, new job, work units and culture
values, beliefs and accepted behaviour.
d. The process of effectively and efficiently managing your assets.
ANS: B
REF: pg. 94

2. According to the text, labour shortages are predicted for certain sectors; which of the following is NOT one of
that will be affected?
a. Retail
b. Information Technology (IT)
c. Construction
d. Health
ANS: B
REF: pg. 95

3. According to the text, which percentage of Canadians holds two or more jobs?
a. 1
b. 3
c. 5
d. 7
ANS: C
REF: pg. 95

4. Which best defines the method of tracking the pattern of employee movement through various jobs?
a. Trend analysis
b. Markov analysis
c. Management forecasts
d. Staffing tables
ANS: B
REF: pg. 96

5. Which best defines the process of locating and encouraging potential employees to apply for jobs?
a. Human Resource Planning
b. Selection
c. Recruitment
d. Job Analysis

ANS: C
REF: pg. 98

6. Which best defines opinions and judgments of supervisors or managers and others that are knowledgeable
about the organization’s future employment needs?
a. Staffing table
b. Management forecasts
c. Skills inventory
d. Trend analysis
ANS: B
REF: pg. 96
7. Which best represents the third step in the HR Planning Process:
a. Develop an action plan
b. Forecast the demand for labour
c. Identify the gap between demand and supply
d. An employee referral program
ANS: C
REF: pg. 97

8. Which of the following is the method that an organization goes through to communicate job opening?
a. Job boards
b. Job postings and bidding
c. Job centres
d. Job markets
ANS: B
REF: pg. 101

9. Which of the following is the area from which applicants can be recruited?
a. Job agencies
b. Labour markets
c. Employment lines
d. Labour unions
ANS: B
REF: pg. 101

10. Which is the process of choosing individuals who have relevant qualifications to fill existing or projected job
openings?
a. Screening process
b. Selection process
c. Interview process
d. Prescreening process
ANS: B
REF: pg. 108

11. Which best defines how well a test or selection procedure measures a person’s attributes?
a. Reliability
b. Testing
c. Validity
d. Organizational constraint
ANS: C
REF: pg. 109

12. Which best defines the degree to which interviews, tests, and other selection procedures yield comparable data
over time and alternative measures?
a. Job sampling
b. Reliability
c. Validity
d. Organizational culture
ANS: B
REF: pg. 109

13. Which best identifies the second step of the Recruitment Process?
a. Gathering of job information
b. Determining best recrutiment method
c. Identifying job openings
d. Planning for staff needs

ANS: C
REF: pg. 98
14. Which is most commonly the cause of “employee cloning”?
a. Excessive reliance on external sources
b. Excessive reliance on internal sources
c. Effectively transferring knowledge, skills, and abilities during training
d. Effectively utilizing machinery to replace employees
ANS: B
REF: pg. 100

15. Some evidence suggests that applicants may be less likely to engage in “impression management”. What type
of interview would this occur in?
a. Telephone
b. Computerized
c. Face-to-face
d. Behavioural testing
ANS: B
REF: pg. 112

16. Which best describes behavioural descriptive interviewing questions?


a. What you have done in the past?
b. What you would do in the future?
c. What your behaviour really means?
d. What behaviour you would display in a hypothetical situation?
ANS: A
REF: pg. 112

17. Which best represents an interview with a set of standardized questions (based on job requirements) and an
established set of answers against which applicant responses can be rated?
a. Panel interview
b. Behavioural interview
c. Situational interview
d. Structured interview
ANS: D
REF: pg. 112

18. Which is the best option for increasing the validity of selection decisions?
a. Psychological questions
b. Situational questions
c. Behavioural descriptive questions
d. Structured questions
ANS: D
REF: pg. 112

19. Which interview method is most reliable?


a. Structured
b. Unstructured
c. Non-directive
d. Telephone
ANS: A
REF: pg. 1114

20. Which best describes employment tests that measure personal characteristics such as extroversion,
inquisitiveness, and dependability?
a. Personality and interest inventories
b. Cognitive ability tests
c. Physical ability tests
d. Job sample tests
ANS: A
REF: pg. 116
21. Which is NOT an example of a cognitive ability test?
a. General Aptitude Test Battery
b. Emotional Intelligence
c. Bennett Mechanical Comprehension
d. Graduate Management Aptitude Test
ANS: B
REF: pg. 116

22. Which reinforces why it is NOT recommended that personality tests be only used for selection?
a. Tests can predict job performance
b. Tests can show the performance
c. Tests cannot show the performance
d. Test cannot predict the job performance
ANS: D
REF: pg. 116

23. Which best defines what the person knows or can do right away?
a. Aptitude
b. Physical ability
c. Achievement
d. Cognitive
ANS: C
REF: pg. 116

24. Which best defines the person’s capacity to learn or acquire skills?
a. Aptitude
b. Physical ability
c. Achievement
d. Cognitive
ANS: A
REF: pg. 1116

25. Which best defines the HR term “stripping”?


a. Offer the lowest compensation from employees
b. Remove the number of benefits from employees
c. Not wear your company uniform to work
d. Lie on a resume, in efforts to gain employment
ANS: D
REF: pg. 110

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