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  • ISG-FM-HSE-WR-OP-024-HSE CAFM Procedure

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    Julio Gregorio
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    The document outlines the procedure for reporting and addressing safety issues observed during inspections by the Health and Safety Department of ISG Facilities Management. It assigns responsibilities to the HSE team to report issues, the CAFM planner to generate tickets, and operational teams to address issues. It details a 4-step process where the HSE team submits observations, the planner generates tickets and assigns them to operations, operations addresses the issues and gets approval, and there is a 3-level escalation process for non-compliance.

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    HSE computer aided facilities management procedure for safety observation

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    The document outlines the procedure for reporting and addressing safety issues observed during inspections by the Health and Safety Department of ISG Facilities Management. It assigns responsibilities to the HSE team to report issues, the CAFM planner to generate tickets, and operational teams to address issues. It details a 4-step process where the HSE team submits observations, the planner generates tickets and assigns them to operations, operations addresses the issues and gets approval, and there is a 3-level escalation process for non-compliance.

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    © All Rights Reserved
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    103 views3 pages

    ISG-FM-HSE-WR-OP-024-HSE CAFM Procedure

    Uploaded by

    Julio Gregorio
    The document outlines the procedure for reporting and addressing safety issues observed during inspections by the Health and Safety Department of ISG Facilities Management. It assigns responsibilities to the HSE team to report issues, the CAFM planner to generate tickets, and operational teams to address issues. It details a 4-step process where the HSE team submits observations, the planner generates tickets and assigns them to operations, operations addresses the issues and gets approval, and there is a 3-level escalation process for non-compliance.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 3

    ISG FACILITIES MANAGEMENT

    (HEALTH & SAFETY DEPARTMENT)


    Document Name HSE CAFM PROCEDURE
    Document No. ISG-FM-HSE-WR-OP-024
    Issue Date 8 October 2020 Page 1 of 3

    1. PURPOSE
    The purpose of this procedure is to highlight the necessary process for reporting and or raising
    safety issues observed during safety inspection carried out by HSE Department.

    2. SCOPE
    This Procedure is applicable to all operational departments of ISG Facilities Management

    3. RESPONSIBILITIES
    3.1. HSE Team
    3.1.1. To raise any safety issues observed during safety inspection and monitoring throughout
    the ISG Facilities Management Projects.
    3.1.2.Assist the responsible Dept. with necessary safety standard for the immediate rectification
    of observed safety issue.
    3.1.3.Provide safety recommendation

    3.2. CAFM Planner


    3.2.1.To assist HSE Dept. with generating ticket to be forwarded to responsible team.
    3.2.2.To assist Operational team to record and closed all safety issues ticket observed by HSE
    Dept.
    3.2.3.To follow up the status of the raised Safety Issue (Ticket)

    3.3. Operational Team/Departments


    3.3.1.To rectify any safety issues identified by HSE team under their responsibilities.

    4. PROCEDURE

    4.1. Submitting Safety Observation


    1. HSE Administration to conduct inspection and record findings of safety issues.
    2. Submit the observation to CAFM Planner

    4.2. Generating Reactive Ticket


    1. CAFM Planner will receive observation report and set priority level then
    2. Schedule task and create request (Ticket) then send to Operation team

    4.3. Receiving Ticket


    1. Operation head to receive request and define cause and get the facts
    2. Forward to responsible team under their management
    3. Identify and provide corrective action.
    4. Then submit to HSE Administration for approval of corrected safety issues.
    ISG FACILITIES MANAGEMENT
    (HEALTH & SAFETY DEPARTMENT)
    Document Name HSE CAFM PROCEDURE
    Document No. ISG-FM-HSE-WR-OP-024
    Issue Date 8 October 2020 Page 2 of 3

    4.4. Escalation Process


    1. LEVEL-1 Escalation - Failure to rectify any requested corrective action will be escalated to
    the head of division.
    2. LEVEL-2 Escalation - will be escalated to HSE Administrator once additional safety
    requirements is necessary and required.
    3. LEVEL-3 Escalation – Will be Escalated to HSE Head for further management in case major
    issues occurred involving corrective actions from operations team

    5. WORK FLOW PROCESS


    ISG FACILITIES MANAGEMENT
    (HEALTH & SAFETY DEPARTMENT)
    Document Name HSE CAFM PROCEDURE
    Document No. ISG-FM-HSE-WR-OP-024
    Issue Date 8 October 2020 Page 3 of 3

    PREPARED BY: REVIEWED APPROVED & AUTHORIZED BY:

    JULIO GREGORIO AHMED AL-MALKI MOHAMMED MOUSA


    QHSE OFFICER HSE MANAGER COO

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