The Study of FMCG Sector in India
The Study of FMCG Sector in India
The Study of FMCG Sector in India
Submitted By:
PGDM 2018-20
Project Co-Ordinator
Prof.Sandeep Sawant
DECLARATION:-
I hereby declare that the Industrial Immersion project report entitled “The Study Of FMCG
SECTOR IN INDIA’’ carried out at during September 2018 – August 2019& submitted in
partial fulfillment of the requirement for the Post Graduate Diploma In Management from
KOHINOOR BUSINESS SCHOOL, KURLA, MUMBAI and not submitted for the award of
any degree, diploma, fellowship or any similar titles or prizes.
Wherever The Above Data/Information Have Been Taken From Any Book Or Other Sources
The Same Have Been Mentioned In Reference.
Date: 10/08/2019
Place: Mumbai
Student Name: MOHAMMED TAHIR SIDDIQUE
CERTIFICATE:-
Date: 10/08/2019
Place: Mumbai
Signature of Course Co-Ordinator
[Prof.Sandeep Sawant]
ACKNOWLEDGEMENT
I would like to take this opportunity to express my sincere gratitude to those who
encouraged me to complete this project successfully. First and foremost, I would
like to express my sincere thanks to Prof. Sandeep Sawant, PGDM head of
Kohinoor Business School, Kurla for giving me this opportunity.
Place: Mumbai
Signature of Course Co-Ordinator
[Prof.Sandeep Sawant]
INDEX
With a population of over one billion, India is one of the largest economies in the world in terms of purchasing power
and consumer spending.
The International Monetary Fund has projected that India’s GDP will grow by 7.4% during 2016–17, making it the
world’s fastestgrowing large economy.
The fast-moving consumer goods (FMCG) sector is an important contributor to India’s GDP growth. The sector
includes food & dairy products, packaged food products, household products, drinks and others.
FMCG is the fourth largest sector in Indian economy and provides employment to around 3 million people accounting
for approximately 5% of the total factory employment in India.
The sector is characterized by strong presence of leading multinational companies, competition between organized and
unorganized players, well established distribution network, and low operational cost.
Growth in the country’s FMCG sector is being fuelled by improving scenario in both demand as well as supply side.
Major demand side drivers include growing affluence and appetite for consumption of the Indian consumer, growing
youth population, rise in per capita expenditure, and increasing brand consciousness.
On the other hand, easier import of materials and technology, reduced barriers to entry of foreign players, and new
product development, rapid real estate infrastructure development and improvement in supply chain efficiency are the
major supply side drivers for the sector. The growth of the FMCG sector, which primarily includes Food & beverages,
personal care and household care has been driven in both the rural and urban segments. Rural consumption growth has
outpaced urban consumption with the increase in percentage in monthly per capita expenditure in rural markets
surpassing its urban counterparts over the past five years.
Several government measures such as GST Bill, Food Security Bill and FDI in retail sector are expected to have a
significant positive impact on the country’s FMCG sector in the coming years.
Favourable demographics and rise in income level to boost FMCG market
FMCG market in India is expected to grow at a CAGR of 27.86 per cent and is expected to reach US$ 103.70
billion by 2020 from US$ 52.75 billion in 2017-18.
Final consumption expenditure is set to increase at a CAGR of 25.44 per cent from 2017-2021.
Total consumption expenditure is expected to reach nearly US$ 3600 billion by 2020 from US$ 1,824 billion
in 2017
Rise in rural consumption to drive the FMCG market
In FY18, Rural consumption rose by 9.7 per cent ^
The rural FMCG market in India is expected to grow to US$ 220 billion by 2025 from US$ 29.4 billion in
2016
OUTLOOK
Fast-moving consumer goods (FMCG) can be defined as packaged goods that are consumed or sold at regular and
small intervals.
The prices of the FMCG are low and profits earned are more dependent upon the volume sales of the products.
The FMCG market can be broadly categorised as Personal Care, Household care, Food & Beverages and Others.
The Indian FMCG sector is the fourth largest sector in the economy with a total market size of USD49 billion in 2016.
The sector is projected to grow at a CAGR of 20.6% to reach USD 103 billion
The FMCG industry in India, has grown rapidly over the last decade, predominantly on account of increasing income
levels and changing lifestyle of Indian consumers.
Major FMCG markets include USA, China, European Union, Japan etc. Globally, the FMCG sector is expected to grow at a
CAGR of 4.4%, which when compared to India is a lot slower.
Many foreign FMCG multinationals have established themselves in India. Globally, the FMCG companies have now shifted
their focus on E-commerce due to the increasing mobile internet penetration.
Globally, the share of online sales of FMCG products accounted for around 5% in 2015, which is relatively higher than India
where online FMCG sales accounted for a share of just 1-2% of the overall FMCG market in 2015.
The global economic growth has been decelerating as several large economies face decreasing economic growth, primarily
China and the Eurozone, as well as a few key emerging markets like Brazil and Russia.
This offers an advantage to India which has a significantly better economic condition. According to The World Bank, India’s
per capita income is expected to cross INR100,000 (USD 1,505.4) in FY 2017 from INR93,231 (USD 1,403.5) in FY 2016.
Technology adoption, urbanisation and other structural reforms are the other major drivers resulting in better market potential
compared to other markets.
The FMCG market in India is anticipated to grow at a significantly high CAGR during the forecast period and is expected to
cross USD100 billion mark by 2020. FMCG in India has a strong distribution presence across the entire value chain.
STRONG GROWTH IN INDIAN FMCG SECTOR
Revenues of FMCG sector are estimated to grow from US$ 49 billion in 2016 to US$ 103.7 billion in 2020F.
The sector is estimated to have witnessed revenue growth of 14.8 per cent in October-December 2017, supported by
improvement in consumer sentiment and rise in rural demand.
The Union Budget 2018-19 initiatives are expected to increase the disposable income in the hands of the common people,
especially in the rural area, which will be beneficial for the sector.
FMCG sector to gain support for growth from Inland Waterways Authority of India (IWAI) multi-modal transportation
project of freight village at Varanasi which will bring together retailers, warehouse operators and logistics service providers,
investment worth Rs 1.7 billion (US$ 25.35 million).
The FMCG sector is expected to register net revenue growth of 11.8 per cent in Q4 March 2018 due to accelerated volume
growth, GST led savings and higher leverage benefits.
Indian FMCG sector is forecasted to report revenue growth of around 11-12 per cent in FY19 from 8 per cent in FY18.
1.FOOD AND BEVERAGES.
Food & beverages sector accounted for the largest share in India’s FMCG market. The changing preferences of the upward
middle class families from the urban areas gave importance to food & beverages sector and thus, fuelled the growth in the last
few years. India is the world’s second largest producer of food, next only to China, and has the potential of being the largest
player in food and agricultural sector. The food processing industry is one of the largest industries in India and is ranked fifth in
terms of production, consumption, export, and expected growth.
Growing food services sector that includes both Indian and foreign food services restaurants boosted growth of organised food
services sector in India.
Furthermore, various policies undertaken by the government such as allowing 100% FDI in food services sector in 2012
catalysed growth in Indian food services market.
In the food and beverages industry, emerging presence of private labelling has altered the buying habits of consumers. Many
companies in food and beverages segment are now focusing on innovation to offer various categories across various price points
in order to penetrate majority of buyers across each income group.
Some common trends which are being witnessed in this segment are growing affordability among increasing income groups in
urban India, greater consumer acceptability of newer products due to the factors such as younger population, faster urbanization,
more working women and smaller families, easier availability due to better distribution Number of Food Services Outlets in
India, By Type, 2014 Type Geographical Presence QSRs 61,470 Others 1,729,530 Total Standalone 1,791,000 Total Café
Outlets 21,889 Total Retail Outlets 136,100 Total Lodging Facilities 68,800 Total Food Services Outlets 2,017,789 Source:
TechSci Research
Indian FMCG Market 2020 9 Indian FMCG Market 2020 by FMCG players coupled with growth in organized retail and
creating product understanding amongst consumers. Food & beverages segment has one of the smallest share in Indian E-
commerce market; however, due to change in consumer shopping habits, significant growth has been witnessed in purchase of
food and beverages through online channels.
Personal Care:
Personal care products (PCP) market in India is estimated to be worth USD9.91 billion in 2015.
Personal hygiene products such as bath and shower products, deodorants, etc., hair care, skin care, colour cosmetics and
fragrances are the key segments of the personal care market.
Each of these segments exhibit their unique trends and growth patterns.
Favorable demographic factors and increasing consciousness among the population indicates high future demand for personal
care products and specifically for active ingredients.
Globally, the personal care market stood at USD700 billion in 2015, of which India’s share stood at around 1.4%.
Bath and shower products, which includes bar soap, body wash, shower gel, etc. occupied the maximum share in the market
followed by hair care products.
Lower priced small quantity products offered by the companies have improved the pace of penetration of FMCG personal care
products market.
Growing literacy levels, higher government spending on welfare programs, increasing support to agricultural sector, and rising
DTH and mobile connections have also acted as a catalyst in bolstering rural demand for FMCG personal care products in rural
areas.
Household Care
The household care segment mostly includes fabric wash and household cleaners. This segment is a volume driven market with
low margins and is marked with stiff competition.
This segment occupied a share of 11% in Indian FMCG market and recorded robust growth in the past five years due to focused
innovation in the product portfolio to provide greater consumer value.
The increasing household budgets have allowed for new categories of household care products to enter the Indian market.
Leading brands in household care categories such as laundry care, air care and toilet care have launched variants of their regular
products with additional benefits such as fragrance, germ-fighting capabilities, bettercleaning and packaging in order to increase
their sales value.
Although, majority of household care products sales are generated through local independent small grocers, modern grocery
retailers. Internet retailing has emerged as a potential channel for the growth of household care segment in cities.
Other FMCG Products:
Other FMCG products include OTC drugs and tobacco products, which had a combined market share of 20% in 2015. Rising
awareness about preventive care is driving the growth of various categories like nutraceuticals, vitamins, and dietary
supplements.
However, declining market of chewing tobacco products has affected the overall tobacco market of India.
Stringent anti-tobacco measures taken by the government such as a ban on the sales of loose cigarettes and consecutive hikes in
excise duty on cigarettes is expected to decrease the segment’s share to 17% by 2020.
Online Vs Offline:
FMCG sales through E-commerce channels have been increasing on account of mounting smartphone sales leading to rise in the
number of mobile internet users, internet penetration rate in the country grew from 19% in 2014 to around 25% in 2015.
Indian companies such as ITC, Patanjali, Amul, Godrej, etc. have witnessed a higher revenue growth compared to foreign
brands namely HUL, GSK, Nestle, etc. Indian companies have increased their product portfolios, improved their supply chain,
and increased their market share through inorganic growth.
Indian companies have focussed on increasing their presence in unexploited markets such as Ayurvedic products.
Other factors such as increasing product innovations, proper product pricing, growing international business have also helped
these companies improve their presence compared to the multinational firms.
Although, the basic structure of supply chain in the Indian FMCG sector has not changed over the years. Micro-economics play
an important role in the supply chain structure of India.
The Indian FMCG sector is a low margin business, where success mostly depends on the volume of products sold.
In order to develop and maintain an efficient supply chain, the companies focus on availability of products in the complex
distribution network.
Presence of multiple layers between company and end customer results in increase in the number of Stock Keeping Units
(SKUs), to ensure availability at the last stage of distribution.
In order to increase market penetration, a growing number of companies are focusing on launching smaller packaged size
products to address needs of consumers present at the lower end of the economic scale.
The entry of large third party logistics (3PL) carriers and the expansion of domestic networks of Indian firms like Gati and
Shreyas Shipping is transforming the nature of services and the business practices across the sector
Emergence of modern retail formats have an advantage over small stores as they are able to demand huge discounts from
FMCG companies. Moreover, a huge emphasis is laid by modern retailers on ensuring permanent on-shelf product availability
during peak periods; cost optimization and R&D.
Government Policies:
Goods and Service Tax (GST):
GST, upon being implemented shall replace the multiple indirect taxes levied on FMCG sector with a uniform, simplified and
single-point taxation system.
A swift move to the proposed GST may reduce prices, bolstering consumption of FMCG products. Food Security Bill The Food
Security Bill has been passed recently by the Union Cabinet.
As per the bill, 5Kg of food grains per person per month will be provided at subsidized prices by the State Governments under
the targeted public distribution system.
This is expected to result in higher inflow of investments into the agriculture sector in the coming years.
Excise Duty:
Excise duty on other beverages and lemonade would be decreased to reduce retail sale price by 35%.
Excise duty on various tobacco products other than beedi would be increased, resulting in retail price of tobacco products going
up by 10-15%.
Cumulative FDI inflows in India from April 2000 to March 2016 (USD Million)
This is expected to boost the online food market in the country in the coming years. It also allowed 100% FDI in the cash and
carry segment and in singlebrand retail.
Other government initiatives such as Pradhan Mantri Jan Dhan Yojana through which wage seekers are encouraged to open up
bank accounts under Mahatma Gandhi National Rural Employee Guarantee Act.
Godfrey Phillips India (GPI) (packed tea brands) Goodricke Group Ltd Acquisition 2017
Tura, Nigeria (Soap and cleaning products ) GCPL (Home and personal care) Acquisition 2015
Megasari, Indonesia (Soap and cleaning products ) GCPL (Home and personal care) Acquisition 2014
MARKET CHALLENGES:
Counterfeiting:In 2015, sales of counterfeit products stood at more than USD1 billion. Counterfeit products have an economy-
wide effect on trade, investment, employment, innovation, environment, and most importantly on the health and safety of
consumers. Indian retail sector is heavily dependent upon the unorganised sector.
While the growing retail landscape provides great shopping choices and experiences to Indian shoppers today, there has also
been a growth in the availability of counterfeit goods in the marketplace as well.
The counterfeiting issue certainly encompasses many facets of the economy, including intellectual property rights (IPR),
security concerns, and global trade.
Distribution centres, retail outlets, and third party logistics providers are the most vulnerable to infiltration of counterfeit
products. Indian supply chains are not equipped in terms of their ability to protect and detect the penetration of counterfeit
goods into legitimate and secured supply chains.
Several leading online marketplaces were accused by many consumer brands and channel partners for undercutting prices and
encouraging the sales of counterfeit goods by sellers of dubious origins on their sites.
There has been an increase in the number of cases about the quality of products sold. Some of the technologies used by FMCG
players to tackle counterfeiting include usage of tamper evident packaging, barcodes with proper standards, barcodes & RFID,
laser coding, and optically variable features.
Companies should focus on utilizing universally accepted global standards, and organizations should implement a
comprehensive track and trace system.
Food items tend to have a significantly shorter shelf life and requires quick delivery systems, regular replenishment of products
on the shelf, and vast different distribution and storage requirements. In the F&B segment, shelf life can vary from seven days
to three months on average, while in the HPC space the shelf life can be up to three years.
Many small towns and villages in India lack adequate infrastructure, a major bottleneck in setting up supply-chain networks.
It is easier to bring home and personal care products to consumers in rural areas of India, as the shelf life is comparatively
longer compared to food & beverage products such as milk, chocolate, and ice-cream, which have a shorter shelf life and need
investments in cold storage facilities.
Multiple Micro-markets:
Multiple micro-markets across geographies have distinct needs, which triggers category preferences that vary from state to state
and from one district to another.
This poses a continuous challenge for players to balance out the market needs and the inefficiencies related to customization.
Even the best in class companies are able to reach around 2 million outlets directly and approx. 6 million outlets totally.
Growth of many categories have been severely constrained by the lack of cold chain infrastructure in the Indian market
landscape.
India Cumulative FDI inflow in Food & Agriculture (April 2000 to September
2015), (USD Billion).
The government has allowed 100% FDI in trading of food products, including through digital marketing. The move was made
in a bid to strengthen the sector, provided these items are produced, processed or manufactured in India. This will allow
multibrand retail giants to focus on increasing their food business in India. Also, it will help Indian hyperlocal grocery start-
ups, like Grofers and Big Basket, etc., to raise funds easily.
Moreover, implementation of 100% FDI in food sector will consequently result in strengthening of the back-end infrastructure
such as logistics and warehousing and lead to direct purchase by the retailers. FDI also enables the inculcation of global best
practices within the food sector industry. The move is also expected to bolster employment and supply chains, apart from
providing high visibility for FMCG food companies in organised retail markets, which in turn would boost consumer spending
and encourage more product launches
Automatic approvals are provided for foreign investments and technology transfer in most cases. Units based on agri-products that are
100% exportoriented are allowed to sell up to 50% in the domestic market. Government of India is promoting the concept of Mega
Food Parks (MFPs) and is expected to set up 30 such parks across the country to attract FDI.
CONCLUSION :
Indian FMCG market is expected to exhibit a positive growth trend in the coming years. Positive economic environment, low
inflation rates and development initiatives led by the new government mainly are instrumental in the uptick of the market.
The FMCG industry fared well in India in the recent years with consumer food services, soft drinks, household and personal
care segments experiencing a tremendous growth with the increasing disposable income and the growing economy.
The alcoholic drinks, tobacco had witnessed low growth given the stricter government policies and the increasing health
awareness among the consumers. Ready to eat food segment such as instant noodles and pasta would be experiencing enormous
growth given the new FSSAI guidelines with clearly designed rules, along with the relaunch of the most preferred brand of
noodles in the country and with Patanjali starting its own ready to eat food range.
The personal care products are anticipated to witness huge advancements especially among the haircare segment.
Local Players such as Patanjali, with their aggressive marketing and expansion strategies and ever diversifying product
portfolio would dominate the market in the forthcoming period. Most of the consumer goods products are moving to Online
platforms and most of the major super markets have their own online ordering portals and mobile apps making it convenient for
the consumers to order online with just a click of a button during their busy schedules.
Owing to lack of awareness and security issues Cash on Delivery (CoD) remains the most preferred method of payment among
the Indian consumers.
An increasing demand from the rural and tire-2 population can be witnessed given the increasing annual income and the
awareness for the products and the increasing digitization making them one of the major influencers of the FMCG sector.
Given the fact that more than 66% of the population in India is rural it widens the scope for the FMCG segment digitally.
RECOMMENDATION:
The emerging trends in new product launch (FMCG), has seen a wide range of innovations in India. Companies can benefit by
adopting certain strategies.
Advertisement is the main source for FMCG companies to increase their product awareness. FMCG sector was the most
dominant sector with 28% share of the total Indian advertising industry in 2015.
Ineffective supply chain can lead to significant losses for the companies, many offers and schemes launched by the companies
are unable to cause a significant impact on the market as most of these schemes are unable to reach the end consumer due to
inefficiency in supply chain. To prevent such losses, FMCG companies in India have to ensure that they exercise greater control
over their distribution channel and not just leave it to the market forces.
Prevention of Counterfeiting:
In Indian FMCG sector, counterfeiting has been a major issue which has a potential to significantly affect the market in a
negative way.
Since India is an attractive prospect due to low-cost of manufacturing, it also becomes an attractive base for the production of
counterfeit goods both for domestic sale and export. Counterfeiting leads to brand dilution and losses to companies.
One of the key reason for the growth of counterfeiting in India is the inability of current supply chain systems to counter this
activity.
It is imperative of Indian FMCG companies to collaborate with the retail industry to offer greater visibility, traceability.
Measures such as, regular spot checks, proper monitoring system, collaboration with local and national law enforcement
agencies can be taken to curb counterfeiting.