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Sankmobile: Summary of Account Balance
Sankmobile: Summary of Account Balance
XXXXXX9491
SankMobile
JANAE HUGHES
225 ELM ST
VACAVILLE, CA 956886938
In Case of Errors or Questions About Your Electronic Transfers please contact us immediately. When logged into your account online you can visit the
’ Recent Account Activity' page to review transactions made in the last SO days. On the ’ Recent Account Activity page you may dick on the 'button'
next to the transaction in question for additional descriptive information or find a link that will allow you to notify us promptly about an error or problem.
Or. you may telephone us at 1-S66-309-7454 orwrite us at BankMobile, Aan: Resolution Department. 105 Munson St New Haven, CT G6511 if you
think your statement or receipt is wrong or if you need more i nformatlcn about a transfer I isted on the statement or receipt We must hear from you no
later than 60 days after we sent the FIRST statement on which the problem or error appeared.
If you tel I us orally, we will require that you send us your complaint in writing whhin 10 business days. We will teii you the results of our investigation
within 10 business days (or 20 business days for a new Account) after we hear from you and will correct any error promptly. If our investigation takes
longer than 10 business days (or 20 business days, as applicable), we will credit your Account with any amount you believe to be in error, unless we
do not receive your written complaint within 10 business days. In any event, we will investigate and correct any error which has occurred no later than
45 days after you have first contacted us. We may take up to 90 days to investigate your complaint for errors involving new Accounts, p>oint-of-sale. or
foreign-initiated transactions.We will notify you the results within 3 business days after completing cur investigation, and if we condude that no emor
has occurred, we will send an explanation to you. If we have provisionally credited your Account during the investigation a nd determine that there was
no error, you will be required to return any credit of funds you have received from us.You may ask for copies of foe documents that we used in our
investigation.
To see when money sent via the Transfer Money features will be available please refer to the BankMobile Funds Availability Disclosure which is
available online through the "Recent Aooount Activity* page.
Accounts held at Customers Bank, Member FDIC and Equal Housing Lender