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07 Activity 1 (9) - Answer
07 Activity 1 (9) - Answer
Activity
Answer: I will call the attention of Bea and remind theme to minimize his time to took with one of our VIP
Customer because it can affect the delay of serving the food to other customer. And will consider to
understand that Bea is the one who entertain one of the VIP customers because it is important to
entertain the customer to giving value and build relation in order for us the customer always use us our
restaurant. If our VIP want to took Bea, it Consider it because we value our customer.
QUESTION 2: How will you build an effective team after this incident?
Answer: I will make it each our team member to motivated and dedicated through by giving theme a
special treatment after solving the conflict.