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Q4. What are the factors responsible for the growth of HRM?
(a) Development of scientific management and awakened sense of social responsibility.
(b) The problem of how the available human resource could effectively minimise the cost and maximise the
production.
(c) Technical factors, awakening amongst workers, attitude of the government, cultural and social system.
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(b) HRIS
(c) Skills inventory
(d) Management inventories
Ans. (a)
Q6. Who has defined personnel management as a field of management which has to do with planning and
controlling various operative functions of procuring, developing, maintaining and utilising labour force?
(a) Harold Koontz
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(b) Glueck
(c) Michael Jucius
(d) Flippo
Ans. (c)
Q7. Resources and capabilities that serve as a source of competitive advantage for a firm over its rivals are
called _______________.
(a) core competency
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