Human Resource Management Old Questions

FINAL EXAMINATION QUESTION PAPER
Faculty : BUSINESS & ACCOUNTANCY
Course : PROFESSIONAL EXECUTIVE
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
Year/ Semester : 2021/FEBRUARY
Module Title :
Date : 13/12/2021
Time Allowed : 3 HOURS
Start : 10:00 AM Finish : 01:00 PM
Instruction to candidates
1. This question paper has Four Sections.

2. Answer all question in Section A
3. Answer 4 questions in Section B.
4. Answer: 2 question in Section C.
5. Answer, Essay question in Section D.
6. No scripts or answer sheets are to be taken out of the Examination
Hall.
Do not open this question paper until instructed
1
SECTION A
Answer all questions. (1 mark x 20 = 20 Marks)

1) Human resource management is the use of individuals to achieve organizational
-----------------.
a. objectives
b. effectiveness
c. performance
2) Equal employment opportunity has an equal opportunity based on his or her ----------.
a. ability
b. education
c. qualifications
3) ------------------- describes the minimum acceptable qualifications a person needs to
perform a particular job.
a. Job rotation
b. Job specification
c. Job enlargement
4) Many employers encourage internal recruiting, on the reasonable assumption that
doing so improves employee -----------.
a. retention
b. engagement
c. involvement
5) The purpose of orientation is to make the new employees feel ----------------.
a. welcome,
b. satisfy
c. growth
6) ----------------- is a formal system of review and evaluation of individual or team task
performance.
a. Performance
b. Performance management
c. Performance appraisal
7) ----------------- is the systematically moving of workers from one job to another.

a. Job application
b. Job rotation
c. Job enlargement
8) Employee selection is essential for organizations to achieve ----------------.
a. person-job fit
b. best performance
c. trust
9) The two basic types of interviews are structured interview and --------------- interview.
a. unstructured
b. face-to-face
c. panel
10 Job description and job specification are prepared before ----------------.
) a. training and development
b. performance appraisal
c. recruitment and selection.
11 Employee --------------- refers to being psychologically involved in and committed to
) getting one’s job done.
a. involvement
b. engagement
c. performance
12 ----------------- provides workers with knowledge and skills needed for their present
) jobs.
a. Development
b. Learning
c. Training
13 A selection interview is a selection procedure designed to predict future job
) performance based on applicants oral responses to --------------.
a. oral inquiries
b. personal evaluation
c. skill testing
14 Performance appraisal means evaluating an employee’s current and/or past
) performance relative to his or her -------------.
a. job description
b. performance standards
c. work criteria
15 Financial incentive is financial rewards paid to workers whose production exceeds
) --------------.
a. job specification
b. productivity level
c. predetermined standard
16 Total rewards include not only financial rewards but also --------------- and intangible
) rewards.
a. pension
b. nonfinancial
c. incentive pay)
17 ------------------ is the process for enabling employees to better understand and
) develop their career skills and interests.
a. Training
b. Career management
c. Performance appraisal
18 Performance management is -------------- process ensuring to maximize productivity.
) a. one-time
b. long-term
c. gold-oriented
19 -------------- means protecting employees from injuries caused by work-related
) accidents.
a. Health
b. Violence
c. Safety
20 -------------- is the contents of jobs in order to satisfy work requirements and meet the
) personal needs of the job holder.
a. Job design
b. Autonomy
c. Feedback
SECTION B
Answer 5 (five) out of 7 (seven) questions. (8 marks x 5 = 40 Marks)
1. How do you understand human resource management? Discuss the important
functions of human resource management.
2. Define is job analysis? Explain the job description and job specification.
3. What is recruitment for business organizations? Discuss the recruitment process.
4. Explain the importance of selection for organizations.
5. Discuss the nature of learning organizations.
6. Why do organizations implement performance appraisal?
7. What kind of payment are included in financial compensation for employees?
SECTION C
Answer 2 (two) out of 3 (three) questions. (10 marks x 2 = 20 Marks)
1. Why do organizations emphasize human resource management? Explain the

significant role of staffing among the six functional areas of HRM.
2. Is training an essential requirement for employees? Give the reasons. What kinds of
training should be considered to be suitable for non-managerial employees?
3. What are the differences between performance management and performance
appraisal? Explain the different techniques used for performance appraisal in detail.
SECTION D
Answer All question. (20 marks x 1 = 20 Marks)
1. You are appointed as HR manager of a manufacturing company. Which factors do
you consider to implement an effective training for employees in building employee
satisfaction and retention?
END OF QUESTION PAPER

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FINAL EXAMINATION QUESTION PAPER

Faculty : BUSINESS & ACCOUNTANCY

Course : PROFESSIONAL EXECUTIVE

DIPLOMA IN HUMAN RESOURCE MANAGEMENT

Year/ Semester : 2021/FEBRUARY

Time Allowed : 3 HOURS

Start : 10:00 AM Finish : 01:00 PM

1. This question paper has Four Sections.

Do not open this question paper until instructed

Answer all questions. (1 mark x 20 = 20 Marks)

7) ----------------- is the systematically moving of workers from one job to another.

1. Why do organizations emphasize human resource management? Explain the

END OF QUESTION PAPER

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