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    The document summarizes a case study about a conflict at the grocery store chain Market Basket. [1] The CEO Arthur T. was suspended by stakeholders, causing employees to protest since he had led the company successfully for years. [2] Employees staged a walkout and convinced stakeholders to reinstate Arthur T. and sell him controlling ownership of the company. [3] The conclusion is that taking big risks as a CEO can bankrupt a company, and one must be responsible, think carefully, and accept changes to succeed in business.

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    The document summarizes a case study about a conflict at the grocery store chain Market Basket. [1] The CEO Arthur T. was suspended by stakeholders, causing employees to protest since he had led the company successfully for years. [2] Employees staged a walkout and convinced stakeholders to reinstate Arthur T. and sell him controlling ownership of the company. [3] The conclusion is that taking big risks as a CEO can bankrupt a company, and one must be responsible, think carefully, and accept changes to succeed in business.

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    18 views4 pages

    Chapter 1-Introduction in Operation Management Assignment 1

    Uploaded by

    giovanni roa
    The document summarizes a case study about a conflict at the grocery store chain Market Basket. [1] The CEO Arthur T. was suspended by stakeholders, causing employees to protest since he had led the company successfully for years. [2] Employees staged a walkout and convinced stakeholders to reinstate Arthur T. and sell him controlling ownership of the company. [3] The conclusion is that taking big risks as a CEO can bankrupt a company, and one must be responsible, think carefully, and accept changes to succeed in business.

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    © All Rights Reserved
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    Chapter 1-INTRODUCTION IN OPERATION MANAGEMENT

    Assignment 1

    Giovanni L. Roa

    Score:

    Questions and Answers

    Case Study:

    1.What is/are the problem about?

    The problem was all about the Arthur T. which is the recent CEO

    of the company. He was suspended of his position because of the

    stakeholders decisions. Arhur T. were not reliable enough of taking

    responsible of the

    Company and don’t deserve his position. Many employees was not paid

    for their work for six weeks because of the said issue which cause
    struggling of the company and loses their job .They started a protest to

    give back the position to Arthur T. which they had their CEO for years

    and support to be reinstated by his family.

    2.What is/are the objective(s) of the case study?

    To demonstrate the business, operations, and employee relations

    strategies and practices that support “high road” businesses; what made

    the collective action by Market Basket employees successful; why this

    dispute garnered such broad public support and what this implies for what

    Americans are looking for in business organizations today and

    shareholder conflicts in a family business.

    3.What are the courses of actions taken?

    The actions taken were the Employees and Managers that is lose

    their unite to fight for their rights and to support Athur T. to be reinstated

    and giving back his authority. July 16, 2014 employees at company

    headquarters demanded in writing that Arthur T. be reinstated and


    requested a response by 4:30pm the next day. Rejecting the response

    given the next day by the board that it would take up their demand the

    following

    Monday, the employees planned a walkout and rally for the following
    day.

    By convincing the Company Stakeholders ,On August 27, the

    Market Basket board of directors and shareholders reached an agreement

    for Arthur T. and his family to purchase 50.5% of the company for $1.6

    billion from Arthur S.'s side of the family. As part of the agreement,

    Arthur T. was reinstated with his management team to run the company

    with full operational authority during the transition period, and the two

    CEOs would stay on in a monitoring capacity and report to the board

    during this time.

    4.What is your conclusion?

    In taking a big role of the company you shall be responsible at all

    times and taking such big risks may cause bankrupt of company. The

    company “Market Basket” help me realize doing big business is crucial.


    When you decide think twice before anyone nor something may affects

    the company.

    As of now many companies did experience like this problem but

    they never gave up until they don’t succeed their goals. Businesses

    operation is harder to work at if you are not fully prepared for that comes

    next like you are doing things competitively.

    5.What is your recommendation?

    I recommend that operating business is you have to persistent ,

    patience and responsible to all things that you have been doing. Taking

    more opportunities to make big economical profits. Be diverse and accept

    the every changes of generation to cope up and do your best at its finest.

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