Scribd Logo
Upload

Welcome to Scribd!

  • Post Implementation Review Template

    Uploaded by

    Steve
    218 views5 pages
    This document provides a template for a post-implementation review report for a project called [PROJECT NAME]. The template includes sections for assessing customer/user satisfaction, lessons learned, recommendations for improvement, and feedback on project execution. It requests information on whether business goals were met, project results and benefits achieved, as well as recommendations to maximize future benefits and close any gaps.

    Original Description:

    Template for reviewing Project Performance

    Copyright

    © © All Rights Reserved

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document provides a template for a post-implementation review report for a project called [PROJECT NAME]. The template includes sections for assessing customer/user satisfaction, lessons learned, recommendations for improvement, and feedback on project execution. It requests information on whether business goals were met, project results and benefits achieved, as well as recommendations to maximize future benefits and close any gaps.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    218 views5 pages

    Post Implementation Review Template

    Uploaded by

    Steve
    This document provides a template for a post-implementation review report for a project called [PROJECT NAME]. The template includes sections for assessing customer/user satisfaction, lessons learned, recommendations for improvement, and feedback on project execution. It requests information on whether business goals were met, project results and benefits achieved, as well as recommendations to maximize future benefits and close any gaps.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 5

    Project Name

    Post Implementation
    Review
    Template

    Version 1.0
    POST IMPLEMENTATION REVIEW REPORT
    [Customer Name]
    [PROJECT NAME]
    VERSION: [VERSION NUMBER] REVISION DATE: [DATE]
    ONE Network Leads:

    Executive Sponsor

    [Name] [Email] [Telephone]

    Signature Date

    Business Unit Lead

    [Name] [Email] [Telephone]

    Signature Date

    Customer Account Lead

    [Name] [Email] [Telephone]

    Signature Date

    Project Manager

    [Name] [Email] [Telephone]

    Signature Date

    Solution Architect

    [Name] [Email] [Telephone]

    Signature Date

    Technical Product Manager

    [Name] [Email] [Telephone]

    Signature Date

    Other – (describe role)

    [Name] [Email] [Telephone]

    Signature Date
    Contents
    Purpose of Document............................................................................................ 2

    Section 1 Customer / User Assessment............................................................2

    1.1 Business Goals and Objectives.........................................................2


    1.2 Project Results and Benefits..............................................................2

    Section 2 Business Lessons Learned................................................................2

    Section 3 Recommendation & Gap Analysis.....................................................2

    Section 4 Project Execution...............................................................................3

    Section 5 Appendices........................................................................................ 3

    Page 1 of 3
    Purpose of Document
    A Post Implementation review is conducted after completing the project. Its activities aim
    to evaluate whether project objectives were met, how effectively the project was run, lessons for
    the future, and the actions required to maximise the benefits from the project outputs.

    Section 1 Customer / User Assessment


    1.1 Business Goals and Objectives
    Document whether the products or services delivered by the project meet the Customers
    business objectives. Also provide if the deliverables are functioning as expected and the error
    rates. How does the end result compare with the original project plan, in terms of quality,
    schedule and budget?

    1.2 Project Results and Benefits


    Provide the expected results and benefits as documented in the Statement of Work. Provide the
    Satisfaction of stakeholders and the end user perspective.

    Section 2 Business Lessons Learned


    Include lessons learned related to how well the project resolved business problems and needs.
    Describe lessons learned in terms of a problem (issue). Identify recommended improvements to
    correct similar problems in the future, including such things as plans for improved communication
    and follow-up about the project.

    Section 3 Recommendation & Gap Analysis


    Provide the recommendations to get more value out of the project and recommendations to close
    any gaps that may have been found during the project. What routine activities are needed to
    support the project’s success?

    Page 2 of 3
    Section 4 Project Execution
    Provide your feedback about the project execution across various phases of the projects
    including Discovery, Implementation and User Acceptance. How these phases were conducted,
    documented and communicated over the course of the project. Did the Quality of project
    deliverables meet customers expectations. Provide any relevant feedback to improve the future
    phases of the projects.

    Section 5 Appendices
    Include any relevant appendices.

    Page 3 of 3

    You might also like