SRM VALLIAMMAI ENGINEERING COLLEGE

(An Autonomous Institution)

SRM Nagar, Kattankulathur – 603 203

DEPARTMENT OF ELECTRONICS AND COMMUNICATION

ENGINEERING

QUESTION BANK

VI SEMESTER

MG8591 – PRINCIPLES OF MANAGEMENT

Regulation – 2017

Academic Year 2020 - 2021

Prepared by

Mr. K. Suresh – Asst. Professor

Mr. C. Dilip – Asst. Professor

Dr. M. Ganesan @ Kanagaraj – Asst. Professor

 SRM VALLIAMMAI ENGINEERING COLLEGE
(An Autonomous Institution)
SRM Nagar Kattankulathur – 603 203.
DEPARTMENT OF ELECTRONICS AND
COMMUNICATION ENGINEERING
QUESTION BANK

UNIT – I – INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS

SYLLABUS:
Definition of Management – Science or Art – Manager Vs Entrepreneur - types of managers - managerial
roles and skills – Evolution of Management – Scientific, human relations, system and contingency
approaches – Types of Business organization - Sole proprietorship, partnership, company-public and
private sector enterprises - Organization culture and Environment – Current trends and issues in
Management.
PART- A
BT
S.NO QUESTIONS COMPETENCE
LEVEL
1 What are the functions of Management? BTL1 Remembering

2 Is Management a Science or Art? BTL2 Understanding

3 Classify the roles of a manager. BTL3 Applying

4 Compare Administration & Management. BTL4 Analysing

5 Write down the skills required by manager at different levels. BTL5 Evaluating

6 Discuss the concept of scientific management. BTL6 Creating

7 Define Management. BTL1 Remembering

8 State the characteristics of Managers. BTL2 Understanding

9 How would you Compare effectiveness and efficiency? BTL3 Applying

Write the conclusion can you draw from Hawthorne

10 BTL4 Analysing
experiments.
11 Give brief note on Business Environment. BTL5 Evaluating

12 Explain systems approach to management. BTL6 Creating

13 What is meant by Esprit De Corps? BTL1 Remembering

14 Compare time and motion study. BTL2 Understanding

15 State your understanding of the term gang plank. BTL3 Applying

16 Classify the types of organisations. BTL4 Analysing

 17 Define the term Scalar Chain. BTL1 Remembering

18 Write your understanding on Organisational Culture. BTL2 Understanding

19 What is the impact of environmental factors towards business? BTL1 Remembering

20 What is Globalization? BTL1 Remembering

PART- B

S.NO QUESTIONS BT LEVEL COMPETENCE

Define the term Management and explain the various

1 (13) BTL1 Remembering
functions of Management.
Write down the contributions of Henry Fayol towards
2 (13) BTL2 Understanding
Management.
What are the fundamental principles of scientific
(i) (6)
management?
3 BTL3 Applying
How would you summarize the techniques of scientific
(ii) (7)
management?
Describe the roles that are played by managers on different
4 (13) BTL4 Analysing
functions.

5 Categorize the different schools of management (13) BTL5 Evaluating

6 Interpret the findings of Administrative Management (13) BTL6 Creating

What are the factors affecting Business Environment? Write

7 (13) BTL1 Remembering
a detailed note.

Identify the roles, responsibilities and the necessary skills

8 (13) BTL2 Understanding
required by modern managers at various levels.

Write a detailed note on your understanding on Hawthorne

9 (13) BTL3 Applying
Experiments and the major findings.

10 Analyse the trends and challenges in Modern Management. (13) BTL4 Analysing

Critically analyse the scientific management principles and

11 (13) Remembering
techniques. BTL1

Briefly explain in detail the various forms of business

12 (13) BTL2 Understanding
organisations.
Discuss the importance of Organisational Culture in the
13 (13) BTL4 Analysing
modern-day context.
 (i) How would you analyse business environment? (6)
14 BTL1 Remembering
(ii) Examine the various factors affecting Environment? (7)

PART - C
S.NO QUESTIONS BT LEVEL COMPETENCE

1 Discuss the effects of evolution of modern management. (15) BTL3 Applying

Critically analyse the need and importance of environmental

2 (15) BTL4 Analysing
scanning towards business success.

Mr. Shyam was a young officer in a nationalized bank in

Chennai. He was approached by Mr. Datta, owner of a small
textile plant for a loan to renovate his plant. Shyam gave him
a loan of Rs. 50,000. The bank’s branch manager, who saw
no future in textiles, was shocked at the loan transaction. He
told Shyam to stay close to Datta until money was paid back.
Shyam stuck so close that he became Datta’s financial
adviser. The loan was paid. But Shyam became Datta’s
partner and resigned his bank job. Shyam collected
information about the textile industry there was huge scope

3 for the industry. Within six years, Shyam set up another

textile plant to his employees Shyam was friendly and highly
flexible boss. He preferred to lead by example rather than
tell people how to do their jobs. However, Shyam committed
a big mistake of not grooming a successor. Therefore, there
was a vacuum at the top when he had a severe heart attack
and died. Answer the following questions:
i) What were the qualities of Shyam as a Manager? (5) BTL1 Remembering

ii) Discuss the roles played by managers according to

Mintzberg. What roles of the manager did Shyam play? (5) BTL1 Remembering

iii) Do you think Shyam was successful Manager? (5) BTL1 Remembering
Evaluate the challenges in managing organisational culture (15)
4 BTL5 Evaluating
in the IT sector.
 UNIT – II – PLANNING
SYLLABUS:
Nature and purpose of planning – planning process – types of planning – objectives – setting objectives –
policies – Planning premises – Strategic Management – Planning Tools and Techniques – Decision
making steps and process.
PART- A

S.NO QUESTIONS BT LEVEL COMPETENCE

1 What is meant by Planning? BTL1 Remembering

Point out the importance of setting organizational objectives in

2 BTL2 Understanding
modern organization.

3 Compare strategic planning and operation planning. BTL3 Applying

4 Bring out the various types of plans. BTL4 Analysing

5 How is planning premises related to planning? BTL5 Evaluating

6 State the objectives of planning. BTL6 Creating

7 What is meant by Management by Objectives? BTL1 Remembering

8 Outline the benefits of MBO. BTL2 Understanding

9 Identify the methods of setting objectives. BTL3 Applying

10 Classify the different types of policies. BTL4 Analysing

11 What is meant by decision making? BTL5 Evaluating

12 Discuss the importance of rational decision making BTL6 Creating

13 Define objectives BTL1 Remembering

14 Explain Delphi technique. BTL2 Understanding

15 Write a short note on SWOT analysis. BTL3 Applying

16 State the importance or organisational policies. BTL4 Analysing

17 What is meant by a Strategy? BTL1 Remembering

18 Compare programmed and non-programmed decisions. BTL2 Understanding

19 What is the meant by Planning Premises? BTL1 Remembering

20 What are the various tools and techniques in decision-making? BTL1 Remembering
 PART- B
S.NO QUESTIONS BT LEVEL COMPETENCE

1 Discuss the various types of plans and state the merits. (13) BTL1 Remembering

Explain the process of Management by Objective and its

2 (13) BTL2 Understanding
limitations.
Elaborate the principles and process of Planning in an
3 (13) BTL3 Applying
organisational context.

4 Write a detailed note on nature and purpose of planning. (13) BTL4 Analysing

Explain the types of Strategies adopted by organisations to

(i) (8)
5 accomplish its objectives. BTL5 Evaluating
(ii) State the importance or Organisational Strategies. (5)

With a neat diagram explain the rational approach towards

6 (13) BTL6 Creating
decision making.

7 Write your understanding on Organisational Policies. (13) BTL1 Remembering

8 Discuss the techniques available for decision making. (13) BTL2 Understanding

9 (i) Explain the nature of decision making. (8)

BTL3 Applying
(ii) Compare Individual and Group Decision Making. (5)

10 Explain the various types of Organisational Decisions. (13) BTL4 Analysing

11 State the guidelines for effective decision making. (13) BTL1 Remembering

How would you make the planning activity effective in

12 (13) BTL2 Understanding
Organisations?

13 Elaborate the types of Objectives and its functions. (13) BTL4 Analysing

(i) Write the purpose of Planning. (6)

14 BTL1 Remembering
(ii) What are the essentials of Planning? (7)

PART - C
S.NO QUESTIONS BTLEVEL COMPETENCE
Administration essentially is a decision-making process:
1 Elucidate this statement and explain the various types of (15) BTL3 Applying
decisions taken by executives.
Policy making is guide to action in Organisation–
2 (15) BTL4 Analysing
Demonstrate with examples.
 Rana group has set its objectives of doubling its objectives
of doubling profit every three years and sales revenue
every four years. Answer the following questions:

3 i) What would be the employee’s reaction to this

Objective? (5) BTL1 Remembering
ii) Give your comment on objectives of Rana group. (5) BTL2 Understanding

iii) Give guidelines for Objective settings. (5) BTL2 Understanding

MBO aims at joint goal setting of superior and subordinate
managers. In an MNC, Japanese managers involve Indian
subordinate managers in goal settings. Indians feel this practice
different because they are used to traditional objectives settings
where in the managers dictate objectives to subordinates. When
Japanese managers try to involve the Indian subordinate managers
in goal setting, Indian Managers feel that Japanese managers are
4
not capable of setting objectives by themselves. Answer the
following questions:
i) Discuss the problems faced by Japanese Managers &
(5) BTL2 Understanding
Indian subordinate managers.

ii) How can Japanese managers solve the problem? (5) BTL1 Remembering

iii) Discuss the features of MBO. (5) BTL2 Understanding

UNIT – III – ORGANISING

SYLLABUS:
Nature and purpose – Formal and informal organization – organization chart – organization structure –
types – Line and staff authority – departmentalization – delegation of authority – centralization and
decentralization – Job Design - Human Resource Management – HR Planning, Recruitment, selection,
Training and Development, Performance Management, Career planning and management.
PART- A
BT
S.NO QUESTIONS LEVEL COMPETENCE

1 What is meant by Span of Control? BTL1 Remembering

2 Identify the steps involved in Organising Function. BTL2 Understanding

3 Compare Line and Staff Authority. BTL3 Applying

4 Explain Span of Control. BTL4 Analysing

 5 Outline the criteria to assess the performance of employees. BTL5 Evaluating

6 Explain the meaning of power and authority. BTL6 Creating

7 What is meant by Human Resource Planning? BTL1 Remembering

8 Compare formal and informal organization. BTL2 Understanding

How would you differentiate Centralisation and Decentralisation of

9 BTL3 Applying
Authority?

10 State the purpose of Performance Management. BTL4 Analysing

11 How is career planning related to career development? BTL5 Evaluating

12 Write a short note on Recruitment and Selection. BTL6 Creating

13 Define Organisation Structure. BTL1 Remembering

14 Compare on the job and off the job training. BTL2 Understanding

15 Give a short note on Delegation of Authority. BTL3 Applying

16 Conclude your understanding on benefits of decentralization. BTL4 Analysing

17 What is meant by departmentation? BTL1 Remembering

18 Give an example of Departmentation by Product and Function. BTL2 Understanding

19 What are the benefits of 360-degree appraisal? BTL1 Remembering

20 What is meant by Career Planning? BTL1 Remembering

PART- B
S.NO QUESTIONS BT LEVEL COMPETENCE

1 What is the nature and purpose of Organising? (13) BTL1 Remembering

2 Discuss the elements and principles of Organising. (13) BTL2 Understanding

Elaborate the feature of a good organisation structure and its

3 (13) BTL3 Applying
elements.
With a neat diagram explain the various types of Organisation
4 (13) BTL4 Analysing
Structure.
Compare Formal and Informal Organisation and discuss the
5 (13) BTL5 Evaluating
pros and cons.

6 (i) Explain the factors determining departmentation (8) BTL6 Creating

 (ii) Why do you think departmentation is important? (5)

7 Discuss the process of Human Resource Planning. (13) BTL1 Remembering

8 Elaborate the various sources of Recruitment in detail. (13) BTL2 Understanding

Critically examine Centralisation and Decentalisation of

9 (13) BTL3 Applying
Authority and explain its merits and demerits.
Enumerate the concept of delegation of authority and the
10 (13) BTL4 Analysing
principles of effective delegation.

11 Discuss the various types of Training. (13) BTL1 Remembering

12 Elaborate the process of Staffing (13) BTL2 Understanding

13 Explain the various methods of Performance Appraisal (13) BTL4 Analysing

(i) What is the importance of Training? (5)

14 BTL1 Remembering
(ii) Explain the various methods of imparting Training. (8)

PART - C
S.NO QUESTIONS BT LEVEL COMPETENCE
A MNC company setting shop in India is in a dilemma to (15) BTL1 Remembering
decide whether to adopt a line or a line and staff organisation
1 structure. Highlight the advantages of line and line and staff
organisation structure. According to you, which structure
would be suitable for a huge MNC?
Singhania Group of Industries has various strategic business (15) BTL1 Remembering
units such as Textiles, Info Tech, pharma and electronics.
2
Write about the different forms of departmentation. Which
form of departmentation is suitable?
Analyse the factors affecting span of management in an (15)
3 BTL3 Applying
organisation.
Discuss in detail the various types of training. Employees (15)
4 BTL2 Understanding
prefer off the job training to on-the-job training. Why?
 UNIT – IV – DIRECTING
SYLLABUS:
Foundations of individual and group behaviour – motivation – motivation theories – motivational
techniques – job satisfaction – job enrichment – leadership – types and theories of leadership –
communication – process of communication – barrier in communication – effective communication –
communication and IT.
PART- A
BT
S.NO QUESTIONS COMPETENCE
LEVEL

1 Define the term Motivation. BTL1 Remembering

2 State the foundations of group behaviour. BTL2 Understanding

What are the differences between verbal and non-verbal

3 BTL3 Applying
communication?

4 Compile the various forms of communication. BTL4 Analysing

5 Outline the different types of motivation theories. BTL5 Evaluating

6 Point out the various theories on Motivation. BTL6 Creating

7 What are the components of communication? BTL1 Remembering

8 Summarize the important motivation factors. BTL2 Understanding

9 Identify the importance of leadership in organisational success. BTL3 Applying

10 Outline the various types of Leadership. BTL4 Analysing

11 Explain goal setting theory. BTL5 Evaluating

12 Can you explain the concept of grape vine communication? BTL6 Creating

13 What is meant by brainstorming? BTL1 Remembering

14 Explain the concept of noise in communication. BTL2 Understanding

State the motivation factors influencing behaviour towards

15 BTL3 Applying
work.

16 Identify the barriers in effective communication. BTL4 Analysing

17 What is your understanding on Non-Verbal Communication? BTL1 Remembering

18 Compare formal and informal communication. BTL2 Understanding

19 What is horizontal communication? BTL1 Remembering

20 What are the different factors that affect the communication? BTL1 Remembering

PART- B
BT
S.NO QUESTIONS COMPETENCE
LEVEL

1 Explain the process of communication. (13) BTL1 Remembering

How would you show your understanding about the various

2 (13) BTL2 Understanding
Motivation theories?

(i) Examine the benefits of oral and written communication (6)

3 Critically analyse the disadvantages of oral and written BTL3 Applying
(ii) (7)
communication

4 Evaluate the various styles of Leadership. (13) BTL4 Analysing

5 (i) Explain the term motivation. (3) BTL5 Evaluating

Compare need hierarchy theory and McClelland’s theory

(ii) (10)
of motivation.

6 Discuss the principles of effective communication. (13) BTL6 Creating

7 Elaborate the common barriers in Communication. (13) BTL1 Remembering

Suggest few measures to overcome the barriers in

8 (13) BTL2 Understanding
communication.

9 Critically analyse the various theories of motivation. (13) BTL3 Applying

Is employee motivation important for Organisation

10 (13) BTL4 Analysing
Development? Justify your answer.

11 Explain Theory X and Theory Y (13) BTL1 Remembering

How would you explain the effects of motivation in employee

12 (13) BTL2 Understanding
work behaviour?
List the different components of communication and explain
13 (13) BTL4 Analysing
them

(i) What are the types of motivation techniques? (6)

14 What are the primary assumptions in McGregor’s Theory BTL1 Remembering
(ii) (7)
X and Theory Y
 PART - C
BT
S.NO QUESTIONS COMPETENCE
LEVEL
XYZ Corporation has a lot of barriers to communication. List (15) BTL1 Remembering
1 the possibility of the various barriers. Also suggest the ways
to overcome them.
Explain how managers can successfully motivate people (15) BTL1 Remembering
2 taking clue from Vroom’s valence and expectancy model.
How does this model differ from that of Porter and Lawler?
“Money holds the key to work motivation in modern business (15) BTL3 Applying
3 organizations”. Discuss. How can managers use money to
motivate employees?
The country head of Z InfoTech finds it difficult to (15) BTL2 Understanding
communicate to his boss in California. Sometimes it is due to
difference in timings, sometimes due to difference in
4 meanings of words. Phone lines are noisy and signal breaks
sometimes. What do you think would be the type of barriers
faced by him while communication takes place between
people of different countries?

UNIT – V – CONTROLLING
SYLLABUS:
System and process of controlling – budgetary and non-budgetary control techniques – use of computers
and IT in Management control – Productivity problems and management – control and performance –
direct and preventive control – reporting.
PART- A
BT
S.NO QUESTIONS COMPETENCE
LEVEL

1 What is the need for Controlling? BTL1 Remembering

2 Identify the factors to be considered for a product designing. BTL2 Understanding

3 Compare feed forward and feedback control. BTL3 Applying

4 State your understanding on budgetary control. BTL4 Analysing

5 Discuss importance of purchase control. BTL5 Evaluating

 6 Write the necessity for budgetary control in organisation. BTL6 Creating

7 What are the steps involved in controlling process? BTL1 Remembering

8 Identify the objectives of controlling. BTL2 Understanding

9 Differentiate between production and productivity. BTL3 Applying

10 Mention any two non – budgetary control techniques. BTL4 Analysing

11 Write a short note on the purpose of reporting. BTL5 Evaluating

12 Evaluate the need for critical point control. BTL6 Creating

13 State any four types of control. BTL1 Remembering

14 Explain the principles of controlling. BTL2 Understanding

15 Give some examples for new control techniques. BTL3 Applying

16 Write a brief note on operations management. BTL4 Analysing

17 Distinguish between budgetary and non-budgetary control. BTL1 Remembering

18 Define Productivity. BTL2 Understanding

19 What is meant by preventive control? BTL1 Remembering

20 What is meant by cost control? BTL1 Remembering

PART- B
S.NO QUESTIONS BT LEVEL COMPETENCE
What is meant by Controlling? Explain the process of
1 (13) BTL1 Remembering
controlling.

2 Discuss budgetary and non-budgetary control techniques. (13) BTL2 Understanding

Identify the steps involved in controlling and requirements for

3 (13) BTL3 Applying
effective control.

4 Explain the tools and techniques to improve productivity. (13) BTL4 Analysing

Can you assess the importance of maintaining high

5 (13) BTL5 Evaluating
productivity in organizations?
Define operations management. Explain the activities
6 (13) BTL6 Creating
associated with operations management

7 Examine the process of quality auditing and reporting? (13) BTL1 Remembering

Define Budgetary control. List the steps involved in

8 (13) BTL2 Understanding
implementation of budgetary control.
 Can you explain the essential requisites of an effective
9 (13) BTL3 Applying
control system?

How would you show your understanding about usage of use

10 (13) BTL4 Analysing
of computers and IT in Management control?

11 State the objectives of Controlling. (13) BTL1 Remembering

12 (i) Explain the usage of Break-Even Analysis (6) BTL2 Understanding

(ii) Summarise the aspects of Ratio Analysis. (7)

What are your arguments towards the importance of

13 (13) BTL4 Analysing
Controlling?
Analyse the importance for the following:
i) Purchase control (3)
14 ii) Cost control (3) BTL1 Remembering
iii) Maintenance control (3)
iv) Quality control (4)

PART - C
S.NO QUESTIONS BT LEVEL COMPETENCE
Mr. Prakash argues with Mr. Rakesh expressing his views on (15) BTL1 Remembering
implementing preventive control system. Mr. Rakesh
emphasises his views that the organisation must continue
1
with feedback control. Mr. Rakesh fears that the preventive
control system would be costly. Justify the views of Rakesh
and Prakash.
Mr. Rajan has run a business for the past 5 years but is not (15) BTL1 Remembering
familiar with marginal costing. By experience, He knows that
his business makes profit, but is not sure of concepts like
break even. He finds it difficult to estimate sales required for
2
a particular profit. Explain the concepts related to breakeven
analysis and draw a break-even chart. Also highlight some
ratios which would help to understand the performance of the
business.
Production is essential but productivity is indispensable– (15) BTL3 Applying
3 Comment. Highlight the tools and techniques to measure
productivity.
Assume you are a budget officer and try to orient a trainee (15) BTL2 Understanding
4
on steps to be followed for implementing a budgetary control
system. Also highlight the advantages and limitations of
budgetary control system.