Assessment Templates BSBPMG522 Undertake Project Work: Student's Declaration
Assessment Templates BSBPMG522 Undertake Project Work: Student's Declaration
First Name:
Last Name:
Student’s declaration:
By submitting this assessment, you acknowledge and agree to the following conditions. Check all
boxes if you agree.
I have read and understood the details of the assessment
I have been informed of the conditions of the assessment and the appeals process and
understand I may appeal if I believe the assessment is not equitable, fair or just
I declare that the attached is my own work or in collaboration with other members of a
group as required
I have acknowledged all sources where appropriate in accordance with Greystone
College’s Academic Integrity Policy, and I believe other group members have done the
same
Authentic: I am assured that the evidence presented for assessment is the learner’s
own work
Valid: I am assured that the learner has the skills, knowledge and attributes as
described in the module or unit of competency and associated assessment
requirements
Current: I am assured that the assessment evidence demonstrates current competency.
This requires the assessment evidence to be from the present or the very recent past
Sufficient: I am assured that the quality, quantity and relevance of the assessment
evidence enable a judgement to be made of a learner’s competency
1. List two organizational documents or resources that can help define project parameters.
• Contract/s
• Company Business Plan
• MOU – Memorandum of Understanding
• Project Brief
• Budget
• Scope Document
2. Choose one document or resource from those listed in Question 1 and explain how it helps
define project parameters.
A budget is a financial estimate of money/funds needed to complete the project with specific
items identified and itemized or listed.
Some approvals others are used at the discretion of the appropriate stakeholder or decision
maker. This needs to be reported on and justified when finalized.
3. Outline two questions or considerations for a person managing part of a project when
identifying the extent of their responsibility.
• Have you got a continency plan for problems that may occur?
• Will I have all the resources I need to complete my tasks in this project?
• Do you know how long it will be for this project to provide a return on investment
(ROI)?
• Have you seen an organizational plan and do you know where to go to seek approval
for tasks beyond your authority or limitations?
4. Provide two examples that illustrate why it’s important for a project manager executing a
project to consider organisational objectives and the relationship of the project to other
projects.
• To ensure that this project aligns with other projects rather than compete or conflict
with them for the same resources.
• The overall business plan must be considered, if the project does not help the overall
business meet its goals, there is no point in continuing.
5. Identify two factors a project manager should consider when allocating human resources to a
project.
6. Provide two examples of project management tools, explaining how each can contribute to
project management.
• Balanced Scorecard: This tool may take the results of strategic planning and turn them
into actionable items for businesses. The Balanced Scorecard assists businesses in
executing their strategy by (1) producing a concise one-page strategy map that specifies
the most essential strategic objectives, and (2) evaluating strategy implementation with
meaningful and relevant KPIs.
• Benchmarking goes hand-in-hand with the Balanced Scorecard. Key Performance
Indicators can only generate meaningful insights if they are compared with targets and
benchmarks. Benchmarks can come from within the company by comparing
departments and business units or can come from industry research or best practice
studies.
7. You are managing a project to train staff members in a specialist, high-risk work role.
Training must be delivered within a given time frame, in your workplace by a technically
qualified and experienced trainer.
Using the five-step risk management process, identify two risks to the project and suggest
how these risks could be controlled.
1. Risk of Delay: Written contract with financial penalties if the training is not completed
before a specified date.
2. Suitability of Staff: in this topic it will necessarily make a detailed list of staff (matrix)
and only provide the training to those that qualify.
3. The location/suitability of venue for the training:
8. Where WHS risks exist in a project, provide two suggestions for how such risks can be
identified and/or managed.
9. Explain the difference between direct and indirect costs, giving an example of each.
• Direct:
➢ Company owned equipment that is used/loaned/ borrowed to complete project
tasks.
➢ Costs associate with staff, human costs.
➢ Supplies/ Consumables that are used by those in the project.
• Indirect:
➢ Physical elements: Inputs for the operation of the plant, necessary for
production. For example, electrical energy, water, refrigerants, etc.
➢ Supplies such as lubricants, oils, cleaning supplies, tools and work equipment,
maintenance materials, etc.
BizOps Enterprises
This report includes recommendations for alternative training so that BizOps can maintain its ability
to be the retailer of choice for its customers and BizOps can maintain its ranking as the number on
retailer in its industry in Australia. BizOps wants to focus on innovation, green solutions and reinforce
a competitive advantage over its competitors. This project if successful in Victoria and Tasmania will
be rolled out nationally across all 150 retail stores.
Background:
Over a 6–12-month period beginning July 1, the project will select, offer training, and assess
acceptable units of competency for staff professional development in one or more streams.
Full qualifications are not required, according to BizOps management, and employees will only be
trained in areas of competency that are relevant to their job. The cost of training and development
will be covered entirely by the company.
The Victorian Training and Development Coordinator (and staff) will oversee the project, which will
be overseen by the Human Resources Manager.
To provide auspiced assessment arrangements, project employees may choose to use training
providers who are not on the BizOps recommended provider list. New providers, on the other hand,
must complete the application procedure and contractual requirements in order to be considered
for preferred provider status.
BizOps intends to provide professional development to all of its staff including casual and part time
employess.
BizOps intends to maintain its number one rating in the annual national industry customer service
adwards.
BizOps is known for its enthusiastic and inclusive culture. BizOps seeks to maintain professional and
well supported staff.
Key stakeholders:
Project Manager Role by Miguel Molina
Staff Roles:
The Project Manager (Miguel Molina) and project staff will work with the Regional Retail
Manager VIC/TAS and store managers to:
• Set up the amount of retail staff requiring customer service training all along Store
managers and supervisors who need to improve their leadership and mentoring skills.
• Risk Policy – Covers the scope of the project and the project must be reviewed by the risk
management committee to ensure that there is no risk to:
➢ Business Operations.
➢ Any operational risk.
➢ Making recommendations to ensure compliance with legal and regulatory
requirements.
• Risk Procedures:
• Supplier Policy - When selecting and managing suppliers, BizOps Enterprises employees
must adhere to the following rules.
• Work Health and Safety Policy - In compliance with its legal obligations, BizOps
Enterprises is committed to providing a safe working environment for all of its
employees. This commitment is demonstrated through prompt attention to unhealthy
or harmful conditions. Workplace health and safety (WHS) is the responsibility of all
employees.
BizOps policies
BizOps Enterprises adheres to the policies, procedures, and legal requirements outlined above, all of
which must be respected and adhered to by all employees and workers completing project activities.
It is critical that they adhere to the agendas, templates, and rules established by BizOps, as well as
the same methods for completing the project, since they will assist the employees, workers, and
project manager in achieving the project's goals.
Project resources:
The following resources are required for the project to be completed:
a) Training providers chosen by Senior Training Officer VIC/TAS (Brent Bentley) - an extensive
search will be undertaken via the internet and phone calls to discover the suitable trainers for
each course, select them, and set up a meeting to finalize the agreement.
b) Utilities – will be communicated and agreed upon with the trainers, and we will discuss what
kind of utilities are required for the training. We will also need to speak with Fatima and revise
the company's actual utilities.
c) Information Technology - In order to design the training, we will need books, the internet,
laptops, a presenter, and a printer.
d) Financial resources – will serve as the foundation for the project's total budget. This includes,
but is not limited to, the following:
• Awaiting Regional Inputs - meeting with regional managers to revise past inputs from the
preceding 5 years, after which we may build the project prediction.
• Salaries / remuneration - we must design a financial plan after negotiating with the
trainer the cost of the course and the advantages that he will demand, such as
transportation, lunch, and lodging.
• Training Providers Tax Invoice — double-check the tax invoice to ensure that it has been
paid, avoiding legal issues and ensuring that we are on the right track.
• Purchase orders - do some research on the materials needed for the project, discover
the best supplier, and try to negotiate discounts or financing.
• Obtain approval for resource purchasing using existing standard operating procedures,
processes, and systems.
• Create new processes and systems that facilitate resource access.
• Find out the availability of resources
• Consult with the project sponsor, possibly the company accountant and the IT manager
about the availability of resources.
Monitor Finance: as a project manager team we have to make a report about how we are
spending the money. We need specific information about the finance like:
• The estimated and actual expenditure.
• The amount spend against the total project cost.
• The estimated remaining costs to complete the project.
• Other costs that are increasing the project cost.
Project Risks:
The project manager's risk management approach will consist of identifying a BizOps risk, which
can be any occurrence or activity that could have a negative impact on the organization. This
contains occurrences that may lead to:
• Seriously damage to the physical environment, such as contaminated land, water, or air.
• Death or injury.
• Failure to meet regulatory or legislative requirements.
• Financial loss to BizOps.
• Damage to BizOps’s reputation.
According with the information above it’s important to discuss about the Risk Policy in BizOps
that outlines our commitment to achieving risk management-related strategic and operational
objectives. Our dedication to continuous improvement is reflected in this policy. Regular
training, monitoring, auditing, and reporting processes will be used to evaluate risk
management. Employees at BizOps Enterprises are accountable for implementing risk
management ideas and practices in their respective work environments.
Budget items:
Employees undertaking Unit Competency Cost Duration Location
Sales assistants Total No
Certificate III Retail Operations Minimise loss (Release 1) $1,950 Online Course Online
:25
Coordinate interaction
with customers (Release 1)
Coordinate work
Store supervisory staff
Certificate III Retail Supervision teams (Release 2)
/senior sales staff Total $572 4 day training
units of competency Maintain employee
No :6
relations (Release 2)
Coordinate merchandise
presentation (Release 1)
BizOps Company
Provide professional
Store managers Total Certificate IV Retail Management customer service for
$1,200 4 days training
No :15 units of competency high value and
complex sales (Release 1)
Provide first aid (Release 5)
Nominated permanent 3 days training in addition with
First aid units of competency $1,850
staff Total No :8 Provide cardiopulmonary practices scenarios
resuscitation (Release 4)
For the current project the budget items that have been taken for consideration is:
The cost of the units for the employees who require the training which will include the cost for
the course for each employee.
Could have gone better: Employees could have come to work on time
instead of being late by fifteen minutes and half hour
Next steps:
Hire staff who are more reliable, who are on time at work and hire staff All 5 mins
that would not take a lot of leave or change jobs frequently
• Ensure that all members of the different teams meet the established objectives.
• As a supervisor, you are expected to take action on employees who are late for
work.