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Case Study

Business Intelligence in Insurance – Current Applications


In the past few decades, insurance companies have collected vast amounts of
data relevant to their business processes, customers, claims, and so on. This data
can be unstructured in the form of PDFs, text documents, images, and videos, or
structured, organized and curated for big data analytics.
Mckinsey claims the state of the artificial Intelligence market in the Insurance
industry will be impacted by four factors: an explosion of data from connected
devices, open source data ecosystems, advances in cognitive computing
technologies, and an increased prevalence of physical robotics. We previously
covered how the top 4 American insurance firms are using AI, and in this report,
we specifically cover AI-based business intelligence (BI) solutions for the insurance
industry. As of now, numerous companies claim to assist insurance professionals
in aspects of their roles from developing personalized insurance products to
claims processing.
We researched the space to better understand where AI-based business
intelligence applications come into play in the insurance industry and to answer
the following questions:
What types of AI-based business intelligence applications are currently in use in
insurance?
What tangible results have AI-based business intelligence applications driven in
insurance?
Are there any common trends among these innovation efforts? How could these
trends affect the future of insurance?
This report covers vendors offering software across three applications:
Data Management
Insurance Product Personalization
Claims Modeling
Assignment 1
Topic 1: Data Science project life cycle
Topic 2: OLAP and Multidimensional data analysis
Topic 3: Supervised Learning, Unsupervised Learning, Reinforcement Learning

Last Date of submission 22-03-2021

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