BUS 1101 Written Assignment Unit 2
BUS 1101 Written Assignment Unit 2
organizing, leading and controlling (P-O-L-C) and actually “has perfected the art of
employee management.” (Carpenter, Bauer & Erdogan, p. 67) through these various factors
and innovative ideas and approaches. SAS gives their employees a very clear vision and
mission statement which is not just words but actually a fundamental part of their entire
culture and operations. The goal that they are constantly striving towards is to be and stay the
number one company globally in terms of software development and analytics. Furthermore,
SAS trusts their employees and empowers them. Every employee has a role to play that has a
tremendous impact on the business. They have over 10000 employees worldwide to create
software which is not only innovative, but it is used by customers, users and companies
around the globe. All of the above describes the planning aspect of the P-O-L-C framework.
Going forward to the organizing part of P-O-L-C, SAS has a big focus on organizational
design and their company culture. SAS gives their employees job guarantees and makes them
feel safe. For SAS, the employees are the most important assets in the organization. Even in
2009 when organizations were cutting costs and laying off workforce, SAS stood by their
guns and did not fire any employees because they knew this would destroy trust otherwise
and they would need their employees once the market recovered again. The fact that SAS is
so invested in their employees would make anyone want to do their best and perform at their
best. Positive work attitudes is a given when the company can make promises that they intend
being treated as a human being.” (C. Crowley, 2013) are important characteristics of the
leading aspect in the P-O-L-C management framework. Low performance isn’t an issue with
a turnover of 4%. With their regular employee satisfaction surveys its no wonder this
company is so successful.
“The firm gives employees tremendous freedom on the hours they work and when they use
any of the campus services. It’s not uncommon to see people in the gym long after the
traditional lunch hour.” (C. Crowley, 2013) With such freedom, I would doubt that any
employee would need to take time off or be absent from work for any reason. Many
business’s today frown upon those employees who take time off when they are sick or when
they have family emergencies. It is so refreshing to know that SAS stands behind their
employees and has flexible working hours. SAS also invests in their employee’s health by
In conclusion, I must say that SAS is a role-model for modern organizations and those who
want to transform to a modern organization as well. Freedom, trust, a clear vision and acting
as they say are important factors in today’s organizational landscape and definitely a business
Crowley, C. (2013). How SAS Became the World’s Best Place to Work. Retrieved
from https://www.fastcompany.com/3004953/how-sas-became-worlds-best-place-work
1.1. https://2012books.lardbucket.org/books/management-principles-v1.1/index.html.