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  • Problems With Anger

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    Mayanda Utami
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    The document provides guidance for nurses on developing an anger management patient education plan, including helping patients identify anger, giving permission for angry feelings, and practicing expressing anger appropriately. It also offers communication strategies for nurses when handling angry or aggressive patients, such as speaking calmly, respectfully, and listening without judgment. The document includes sample dialogs demonstrating how nurses can deescalate angry situations through respect and non-confrontational communication.

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    Original Title

    PROBLEMS WITH ANGER (2)

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    The document provides guidance for nurses on developing an anger management patient education plan, including helping patients identify anger, giving permission for angry feelings, and practicing expressing anger appropriately. It also offers communication strategies for nurses when handling angry or aggressive patients, such as speaking calmly, respectfully, and listening without judgment. The document includes sample dialogs demonstrating how nurses can deescalate angry situations through respect and non-confrontational communication.

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    74 views2 pages

    Problems With Anger

    Uploaded by

    Mayanda Utami
    The document provides guidance for nurses on developing an anger management patient education plan, including helping patients identify anger, giving permission for angry feelings, and practicing expressing anger appropriately. It also offers communication strategies for nurses when handling angry or aggressive patients, such as speaking calmly, respectfully, and listening without judgment. The document includes sample dialogs demonstrating how nurses can deescalate angry situations through respect and non-confrontational communication.

    Copyright:

    © All Rights Reserved
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    of 2

    PROBLEMS WITH ANGER

    A. Translate the following into Bahasa Indonesia and discuss the content with your
    partner

    Patient education plan for appropriate expression of anger 

    Content  Instructional activities  Evaluation 

    Help the patient identify Focus on nonverbal behavior. Patient demonstrates an angry
    anger  Role plays nonverbal body posture and facial
    expression of anger. expression. 
    Label the feeling using the
    patients preferred words

    Give permission for Describe situations in which it Patient describes a situation to


    angry feelings.  is normal to feel angry.  which anger would be an
    appropriate response. 

    Practice the expression Role play fantasized situations Patient participates in role play
    of anger.  in which anger is an and identifies behaviors associated
    appropriate response  with expression of anger. 

    Apply the expression of -Help to identify a real -Patient identifies a real situation
    anger to real situation.  situation that makes the that results in anger.
    patient angry. -Patient is able to role play
    -Role plays a confrontation expression of anger. 
    with the object of the anger.
    -Provide a positive feedback
    for successful expression of
    anger. 

    Identify alternative ways -List several ways to express Patient participates in identifying
    to express anger anger, with and without alternatives and plans when each
    confrontation. might be useful. 
    -Role plays alternative
    behaviors.
    -Discuss situations in which
    alternatives would be
    appropriate

    Confrontation with a -Provide support during Patient identifies the feeling of


    person who is a source confrontation if needed. anger and appropriately confronts
    of anger.  -Discuss experience after the object of anger.
    confrontation takes place. 
    B. Communication strategies
    In handling the patients with anger and aggression, nurses have to:

     present a calm appearance 


     speak softly 
     speak in a non-proactive and non-judgmental manner 
     speak in a neutral and concrete way put space between yourself and patient 
     show respect to the patient 
     avoid intense direct eye contact 
     Demonstrate control over the situation without assuming an overly
    authoritarian stance. 
     Facilitate the patient’s stance. 
     Listen to the patient 
     Avoid early interpretations 
     Do not make promises that cannot keep. 

    In pairs, make a dialog which contain sample of sentences and expression from
    each point above.
    Example: 
    Patient : Nurse! What would you do now to me? I’m fed up with this medication, I
    feel bad and no one understands me, get out of here nurse… I don’t want to
    have chemo anymore...
    Nurse : Ok… Don’t worry Sir. I’m not going to give you anything right now… I know
    that the medication has been too much and it is painful…of course you feel
    bad about it… (show respect to the patient)

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