Air conditioner

User manual
AR**AY*Y*** / AR**AY*Z*** / AR**AX*Z***
• Thank you for purchasing this Samsung air conditioner.
• Before operating this unit, please read this user manual carefully and retain it for future
reference.
 Contents

Safety Information 4
Safety Information 4

At a Glance 11
Indoor Unit Overview 11
Display 12
Remote Control Overview 13
Replacing the remote control batteries 13
Remote Control Operation 14
Selecting an operation mode 14
To set the temperature • To adjust the fan speed • To adjust the airflow direction 15

Smart Features 16
Power Smart Features 16
Auto mode • Cool mode 16
Dry mode • Fan mode 17
Heat mode (For AR**AX***** models) • Automatic defrost (For AR**AX***** models) 18
Variety Smart Features 19
Fast function 19
5 Step Cooling function • Quiet function 20
Electricity consumption check • Beep function 21
Auto clean function 22
Display lighting function 23
Time Scheduling 24
Timed on/ Timed off function 24
good'sleep function 25

2 English
Cleaning and Maintenance 26
Schedule 26
Cleaning 27

Appendix 29
Troubleshooting 29

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste
at the end of their working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial wastes
for disposal.
For more information on safe disposal and recycling, visit our website www.samsung.com/in/support or
contact our Helpline numbers - 1800 40 SAMSUNG (1800 40 7267864)
1800 5 SAMSUNG (1800 5 7267864).

Correct disposal of batteries in this product

This marking on the battery, manual or packaging indicates that the batteries in this product should not
be disposed of with other household waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66.

English 3
 Safety Information

WARNING: Read This Manual

Safety Information

Read and follow all safety information and instructions before installation, use, or maintenance of this
appliance. Incorrect installation, use, or maintenance of this appliance can result in death, serious injury, or
property damage. Keep these instructions with this appliance. This manual is subject to change. For the latest
version, visit www.samsung.com.

Because the instructions in this manual cover various models, the characteristics of your air conditioner may
differ slightly from those described. If you have any questions, please contact your service provider or visit
www.samsung.com.

Notices and notes

To make you aware of safety messages and highlighted information, we use the following notices and notes
throughout this manual:

WARNING
Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.

IMPORTANT
Information of special interest

NOTE
Supplementary information that may be useful

4 English
 WARNING: Low burning velocity material

Safety Information
(This appliance is filled with R-32.)

The user and installer guides should be read carefully.

The user and installer guides should be read carefully.

The service guide should be read carefully.

FOR GENERAL

This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the appliance.

FOR INSTALLATION

WARNING
Use a power cord with this product's power specifications or higher and use the power cord for this
appliance only. In addition, do not use an extension cord.
• Extending the power cord may result in electric shock or fire.
• Do not use an electric transformer. This may result in electric shock or fire.
• If the voltage/frequency/rated current condition is different, it may cause fire.
The installation of this appliance must be performed by a qualified technician or service company.
• Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury
and may also void warranty on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on the panels of the Air Conditioner)
and circuit breaker dedicated to the air conditioner.
• Failing to do so may result in electric shock or fire.

English 5
 Safety Information

Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
• Failing to do so may result in electric shock, fire, explosion, or problems with the product.
Safety Information

Do not install this appliance near a heater, or inflammable material. Do not install this appliance in a
humid, oily or dusty location, in a location exposed to direct sunlight and water (or rain). Do not install
this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall where it could fall.
• If the outdoor unit falls, it may result in injury, death or property damage.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic, water
pipe, or telephone line.
• Failing to do so may result in electric shock, fire, and explosion.
• Make sure to use a socket-outlet with ground.

CAUTION
Install your appliance on a level and hard floor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Install the drain hose properly so that water drains correctly.
• Failing to do so may result in water overflowing and property damage. Avoid adding drain to
waste pipes as odours may arise in the future.
The product shall be stored in a room with no ignition sources (e.g. open flames, gas appliance,
electric heater, etc.).
• Note that the refrigerant has no odour.
When installing the outdoor unit, make sure to connect the drain hose so that draining is performed
correctly.
• The water generated during heating by the outdoor unit may overflow and result in property
damage.
In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.
Do not install the product in a place where thermo-hygrostat is needed (such as server room,
machinery room, computer room, etc.)
• Those places do not provide guaranteed operation condition of the product therefore
performance can be poor in these places.

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FOR POWER SUPPLY

Safety Information
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the
power line over a metal object, place a heavy object on the power line, insert the power line between
objects, or push the power line into the space behind the appliance.
• This may result in electric shock or fire.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.

CAUTION
When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut
the power at the circuit breaker.
• Failing to do so may result in electric shock or fire.

FOR USING

WARNING
If the appliance is flooded, please contact your nearest service centre.
• Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke, cut off the power supply
immediately and contact the nearest service centre.
• Failing to do so may result in electric shock or fire.
In case of a malfunction, immediately stop operation of the air conditioner and disconnect the entire
power system. Then consult the authorized service personnel.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching
the power line. Do not touch the appliance or power line.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.

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 Safety Information

To reinstall the air conditioner, please contact your nearest service centre.
• Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
Safety Information

• Delivery service for the product is not provided. If you reinstall the product in another location,
additional construction expenses and an installation fee will be charged.
• Especially, when you wish to install the product in an unusual location such as in an industrial
area or near the seaside where it is exposed to salt in the air, please contact your nearest service
centre.
Do not touch the circuit breaker with wet hands.
• This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is operating.
• Turning the air conditioner off and then on again with the circuit breaker may cause a spark and
result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
• If a child places a bag over its head, it may result in suffocation.
Do not touch the airflow blade with your hands or fingers during heating.
• This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.
• Take special care that children do not injure themselves by inserting their fingers into the
product.
Do not strike or pull the air conditioner with excessive force.
• This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb onto the machine.
• This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm
people.
• Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.
Do not use means to accelerate the defrost operation or to clean, other than those recommended by
Samsung.
Do not pierce or burn.
Be aware that refrigerants may not contain an odour.
If any foreign substance such as water has entered the appliance, cut off the power supply and
contact the nearest service centre.
• Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.
• Failing to do so may result in electric shock, fire, problems with the product, or injury.

8 English
CAUTION

Safety Information
Do not place objects or devices under the indoor unit.
• Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least once a year.
• Failing to do so may result in injury, death or property damage.
To prevent personal injury, make sure that you change the directions of the horizontal airflowblades after
stopping the movements of the vertical airflowblade. (In case of adjusting the horizontal airflow manually)
When the air conditioner does not operate properly for cooling or heating, there is a possibility of
refrigerant leakage. If any leakage, stop operation, ventilate the room, and consult your dealer
immediately for recharging refrigerant.
The refrigerant is not harmful. However, if it comes in contact with fire, it may generate harmful
gases and there is risk of fire.
During transportation of the indoor unit, the pipe lines shall be covered with brackets for protection.
Do not move the product with holding the pipe lines.
• It may cause gas leakage.
Do not install the product in a ship or a vehicle (such as a campervan).
• Salt, vibration or other environmental factor may cause the product malfunction, electric shock or fire.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, fire or problems with the
product.
Do not drink the water from the air conditioner.
• The water may be harmful to humans.
Do not hit, shake, drop, or attempt to disassemble the remote control.
When replacing the remote control batteries, keep them out of the reach of infants.
• If an infant eats batteries, contact a doctor immediately.
When replacing the remote control batteries, be careful not to get the battery fluid on your skin.
• Battery fluid is harmful to humans.

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 Safety Information

Do not touch the pipes connected with the product.

• This may result in burns or injury.
Safety Information

Do not cut or burn the refrigerant container or pipings.

Do not point the air direction to the fireplace or heater.
Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or
for any other unusual purposes.
• This may result in property damage.
Avoid directly exposing humans, animals or plants to the airflowfrom the air conditioner for long
periods of time.
• This may result in harm to humans, animals or plants.

FOR CLEANING

WARNING
Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol
to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, cut off the power supply and wait until the fan stops.
• Failing to do so may result in electric shock or fire.

CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp
edges.
• This should be done by a qualified technician. Please contact your installer or service centre.
Do not clean the inside of the air conditioner by yourself.
• For cleaning inside the appliance, contact your nearest service centre.
• When cleaning the filter, refer to the descriptions in the 'Cleaning' section.
• Failing to do so may result in damage, electric shock or fire.
• Make sure to prevent any injury from sharp edges of the surface when handling the heat
exchanger.

10 English
Indoor Unit Overview
The appearance of the actual product may differ slightly from the image below.

01
02

03

04
06
05

07

08

At a Glance
01 Air intake 05 Airflow blade (left and right)
02 Air filter 06 Power button/Remote control receiver
03 Front panel 07 Room temperature sensor
04 Airflow blade (up and down) 08 Display

English 11
 Indoor Unit Overview

Display

01 Temperature indicator (numeric)

Filter reset indicator ( )
Electricity consumption indicator (numeric)
01 (For AR12/18**5****, AR12/18**N**** models)
Auto clean indicator ( )
Defrost indicator ( ) (For AR**AX***** models)
02 Timer indicator
good'sleep indicator
02 03 03 5 Step Cooling indicator
At a Glance

12 English
Remote Control Overview
Most operating instructions in this manual require using the remote control.

01 Set temperature indicator

05 02 Timer option indicator
03 Operation mode indicator
01
06 04 Options indicator
02 05 Low battery indicator
07
03 06 Transmit indicator
07 Fan speed indicator
04 08 08 Vertical air swing indicator
09 09 Horizontal air swing indicator

At a Glance
10 Power button
15 11 Temperature button
12 Timer button
10 16
13 Fan speed button
14 Direction button/Selection button
15 Vertical air swing button
11 17
16 Mode button
17 Fast/5 Step cooling button
12 18 Horizontal air swing button
18
• The horizontal air swing function is not available
13 19
for this model. Horizontal airflow can be adjusted
manually.
19 Options/Clean button
20 20 ƊkƟɵЇϩϩͱ͝ࢩƟʪ͔ΧʪθɇϩЇθʪϩцΧʪɵЇϩϩͱ࣑͝ঙ幄ছ࣒
14
NOTE
• Although Heat(AR**AY*****), Horizontal
air flow( ), or Usage(**12/18**4****,
**12/18**M****, **18**3****, **18**L****,
**24*******) appears on the remote control
display, it is not available on this model.

Replacing the remote control batteries

Two 1.5V AAA batteries

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 Remote Control Operation
You can use the air conditioner easily by selecting a mode and then by controlling the temperature, fan
speed, and air direction.

Selecting an operation mode

To change the current mode between Auto, Cool, Dry, Fan, and Heat,
press the (Mode) button.

NOTE
You can use the Cool, Dry, and Heat modes in the following operation range.

Mode Cool Dry Heat

At a Glance

Indoor
16 °C to 32 °C 18 °C to 32 °C 27 °C or less
temperature

16 °C to 46 °C 16 °C to 46 °C
Outdoor (AR**AY*****) (AR**AY*****) ॑ߣߢঙϩͱߤߦঙࠋࣕ
temperature -5 °C to 52 °C -5 °C to 52 °C (AR**AX*****)
(AR**AX*****) (AR**AX*****)

Relative
Indoor
humidity of _ _
humidity
ߪߢऌ१ͱθ̷ʪϑϑࠌࣕ

ࠋࣕÃ˙ϩ˵ʪͱЇϩʒͱͱθϩʪ͔ΧʪθɇϩЇθʪʒθͱΧϑϩͱ॑ߣߢঙࡥϩ˵ʪ˵ʪɇϩ̈͝˝ʀɇΧɇʀ̈ϩц͔ɇц
ʒʪʀθʪɇϑʪɵцɇϑ͔Їʀ˵ɇϑߨߢࣛߩߢ१࢏
ࠌࣕÃ˙ϩ˵ʪɇ̈θʀͱ͝ʒ̈ϩ̈ͱ͝ʪθͱΧʪθɇϩʪϑ̈͝Aͱͱ̷͔ͱʒʪ̈͝ɇ˵̈˝˵ࣛ˵Ї͔̈ʒ̈ϩц
environment for an extended period of time, condensation may occur.
You can switch between Celsius and Fahrenheit indications on the
remote control.

ॷ Press and hold for 3 or more seconds.

NOTE
• The temperature indications on the indoor unit are not switched.
• This function is canceled when the remote control batteries are
replaced. In this case, run this function again.

14 English
To set the temperature

To control the temperature in each mode, press the (Temperature)

button:

Mode Temperature control

Auto/Cool/Heat ʒ̟Їϑϩɵцߣঙ˙θͱ͔ߣߨঙϩͱߥߢঙ࢏

Dry ʒ̟Їϑϩɵцߣঙ˙θͱ͔ߣߪঙϩͱߥߢঙ࢏

At a Glance
Fan No temperature control.

To adjust the fan speed

Select from the following fan speeds in each mode:

Mode Available fan speeds

Auto/Dry (Auto)

Cool/Heat ऌ࣑Їϩͱ࣒ࡥ ऌ࣑øͱи࣒ࡥ ऌ࣑đʪʒ࣒ࡥ ऌ࣑²̈˝˵࣒ࡥ

ऌ࣑ƟЇθɵͱ࣒

Fan ऌ࣑øͱи࣒ࡥ ऌ࣑đʪʒ࣒ࡥ ऌ࣑²̈˝˵࣒ࡥ ऌ࣑ƟЇθɵͱ࣒

To adjust the airflow direction

Keep the airflow in a constant direction by stopping the movements

of the vertical airflow blades.

In operation ॷ

NOTE
• If you adjust the vertical airflow blade manually, it may not close
completely when you turn off the air conditioner.
• Always use the remote control to adjust the airflow blades. Do
not move the blades by hand. They may not operate normally.
• You cannot control the vertical airflow direction in Cool mode
when the good'sleep function is on.
English 15
 Power Smart Features

Auto mode

Use Auto mode to perform the powerful cooling or heating function

to automatically reach the desired temperature. When the difference
between the room temperature and the set temperature decreases,
the air conditioner controls the fan speed and airflow direction.

ॷ ॷ Select Auto.

NOTE
• When the room temperature is higher than the set temperature,
the air conditioner automatically produces cool air.
• When the room temperature is lower than the set temperature,
the air conditioner automatically produces warm air.

Cool mode
Smart Features

Use Cool mode to stay cool in hot weather.

ॷ ॷ Select Cool.

NOTE
• For comfort, keep the temperature difference between the indoor
ɇ͝ʒͱЇϩʒͱͱθɇ̈θӥϩ˵̈͝ߧऌঙ࢏
• After selecting Cool mode, select the desired function,
temperature, and fan speed.
ࣙ To cool more quickly, select a lower temperature and a faster
fan speed.
ࣙ To save energy, select a higher temperature and a slower fan
speed.
ࣙ As the room temperature nears the set temperature, the
compressor motor will slow down to save energy.

16 English
Dry mode

Use Dry mode in rainy or humid weather.

ॷ ॷ Select Dry.

NOTE
• The proper set temperature range for dehumidifying operation is
ߤߦϩͱߤߨঙ࢏Ã˙цͱЇ˙ʪʪ̷ϩ˵ɇϩϩ˵ʪʀЇθθʪ͝ϩ˵Ї͔̈ʒ̈ϩцϑʪʪ͔ϑ˵̈˝˵ࡥЇϑʪ
a lower set temperature.
• You cannot use Dry mode for heating. Dry mode is designed to
produce a cooling side-effect.

Fan mode

Smart Features
Use Fan mode to run the air conditioner like a floor fan, providing a
breeze without heating or cooling.

ॷ ॷ Select Fan.

NOTE
• If the air conditioner will not be used for an extended period
of time, run it in Fan mode for 3 to 4 hours to dry the internal
components.
• The outdoor unit does not operate in Fan mode. This is normal
and not a fault with the air conditioner.

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 Power Smart Features

Heat mode (For AR**AX***** models)

Use Heat mode to stay warm.

ॷ ॷ Select Heat.

NOTE
• While the air conditioner warms up, the fan may not operate for
about 3 to 5 minutes at the beginning to prevent cold blasts.
• If the air conditioner heats insufficiently, use an additional
heating appliance in combination with the air conditioner.

Automatic defrost (For AR**AX***** models)

When the outdoor temperature is low and the humidity is high, frost
Smart Features

may develop on the outdoor heat exchanger, which may decrease

heating efficiency. When these conditions are met while Heat mode
is on, the air conditioner runs the Defrost function for 5 to 12 minutes
to remove frost from the outdoor heat exchanger.

NOTE
• When the Defrost function is on, the (Defrost) indicator
appears on the indoor unit display, steam is produced on the
outdoor unit, the air conditioner moves the airflow blades to the
lowest position to prevent cold air from coming out from the
indoor unit.
• You cannot select other functions with the remote control until
the Defrost function is finished.

18 English
Variety Smart Features

Fast function

Use the Fast function to quickly cool or heat your room. This function
is the most powerful cooling and heating function provided by the
air conditioner. You can select this function in Cool or Heat mode.

In Cool or Heat mode ॷ

NOTE
• You can change the airflow direction, but you cannot change the
set temperature and the fan speed.
• When you select the Fast function in Heat mode, you may not be
able to increase the fan speed for 3 to 5 minutes while the unit
heats up.
• Selecting the Fast function cancels the 5 Step Cooling,
good'sleep, and Quiet functions.

Smart Features
• You can also start the Fast function from the Options menu:

In Cool or Heat mode ॷ ॷ ॷ

Select Fast. ॷ

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 Variety Smart Features

5 Step Cooling function

Use the 5 Step Cooling function to adjust the cooling speed by

changing the operation rate of the outdoor unit.

In Cool mode ॷ

NOTE
• Each time you press the button in Cool mode, you can
adjust the operation rate of the outdoor unit in 5 steps.
ࣙ Ãϩϑӥϩʀ˵ʪϑ̈͝ϩ˵ʪ˙ͱ̷̷ͱӥ͝˝ͱθʒʪθࡤߪߢ१९ߨߢ१९ߦߢ१९ߣߤߢ१
९Aͱͱ̷͔ͱʒʪ࢏
• In the entry to the 5 Step Cooling function, the outdoor unit
ͱΧʪθɇϩʪϑɇϩߪߢ१ͱ˙ͱΧʪθɇϩ̈ͱ͝θɇϩʪɇ͝ʒϩ˵ʪЭʪθϩ̈ʀɇ̷ɇ̈θϑӥ͝˝ͱ˙
the indoor unit starts.
• You can adjust the desired temperature, fan speed, and airflow
Smart Features

direction.
• Ǯ˵ʪ͝ϩ˵ʪͱΧʪθɇϩ̈ͱ͝θɇϩʪͱ˙ϩ˵ʪͱЇϩʒͱͱθЇ̈͝ϩ̈ϑϑʪϩϩͱɇ͝цͱ˙ߪߢ१ࡥ
ߨߢ१ࡥɇ͝ʒߦߢ१ࡥцͱЇʀɇ͝ϑɇЭʪʪ͝ʪθ˝ц̈͝ʀͱͱ̷̈͝˝࢏
• When there are many people at the room in hot weather, select
ߣߤߢ१ͱ˙ͱΧʪθɇϩ̈ͱ͝θɇϩʪ˙ͱθϑϩθͱ͝˝ʀͱͱ̷̈͝˝࢏
• When using the 5 Step Cooling function, the operating rate
displayed on the remote controller and the actual power
consumption ratio of the product maybe different depending on
the indoor/outdoor temperature environment.

Quiet function

Use the Quiet function to reduce the unit’s operating noise. You can
select this function in Cool or Heat mode.

In Cool or Heat mode ॷ ॷ ॷ

Select Quiet. ॷ

NOTE
• You can change the set temperature and the airflow direction,
but you cannot change the fan speed.
• Selecting the Quiet function cancels the 5 Step Cooling,
good'sleep, and Fast functions.
20 English
Electricity consumption check

For AR12/18**5****, AR12/18**N**** models

Use the Usage function to check the amount of electricity consumed
by using the air conditioner. The amount consumed is displayed on
the indoor unit display for a few seconds, and the set temperature
appears.

In operation ॷ ॷ ॷ

Select Usage. ॷ

The value range displayed is between 0.1 kWh and 99 kWh. Electricity
consumption is calculated from the moment the air conditioner turns
on. The value is reset when the air conditioner turns off.

NOTE

Smart Features
• The usage shown on the indoor unit display may slightly differ
from the amount of electricity actually consumed.
• You can view electricity consumption only when the air
conditioner is operating.

Beep function

Use the Beep function to turn on or off the beep that sounds when
you press a button on the remote control.

ॷ ॷ Select Beep. ॷ

English 21
 Variety Smart Features

Auto clean function

Use the Auto clean function if the indoor unit produces odors.

Activating Auto clean

To activate Auto clean, press the (Options) button for at least 3
seconds.
The indoor unit display shows:

If the air conditioner is off, Auto clean starts immediately. If the

air conditioner is running, Auto clean starts as soon as the air
conditioner turns off.
Smart Features

NOTE
• You can also activate Auto clean from the Options menu:

ॷ ॷ Select Clean. ॷ

• Once Auto clean is selected, it is always activated whenever the

air conditioner turns off.
• Auto clean runs for 10 to up to 30 minutes depending on internal
dry conditions. The indoor unit display shows the cleaning
Χθͱ˝θʪϑϑ˙θͱ͔ߣ१ϩͱ߫߫१࢏
• If you start another function while Auto clean is progressing, Auto
clean pauses and will resume when the other function stops.
• When Auto clean completes, the air conditioner turns off.
• Auto clean does not run after Heat or Fan mode.

22 English
Canceling Auto clean
To cancel Auto clean while it is running, follow the procedure below:

ॷ Press and hold for 3 or more seconds.

or

ॷ ॷ Select Clean. ॷ

NOTE
• Canceling Auto clean does not deactivate it.

Deactivating Auto clean

To deactivate Auto clean, follow the procedure below while the air
conditioner is in operation or turned off:

Smart Features
ॷ ॷ Select Clean. ॷ

Display lighting function

Use the Display lighting function to turn on or off the lighting of the
indoor unit display.

ॷ ॷ Select Display. ॷ

NOTE
• If you change the current mode or function when the Display
lighting function is on, the display lighting turns on for 5 seconds
and then turns off again.
• To turn off the Display lighting function, run the method above
again or turn the product off and on.

English 23
 Time Scheduling

Timed on/ Timed off function

Use the Timed on/off function to turn the air conditioner on or off
after a duration. Scheduling durations before the air conditioner
turns on or off helps use the air conditioner economically.

ॷ Select On or Off ॷ

(Set the duration.) ॷ

NOTE
• To cancel the Timed on/off function, set the duration to 0.0.
• When you start the Timed on/off function, the (Timer)
indicator appears on the indoor unit display.
• You can set the duration to from 0.5 hours to 24 hours.
Smart Features

• You cannot set the same duration for both Timed on and Timed
off functions.

Combining Timed on and Timed off

Example: Timed on 3 hours, Timed off 5 hours

When the air The air conditioner turns on 3 hours after the last
conditioner time you press the (SET) button to start the
is off Timed on/off function, remains on for 2 hours,
then turns off again.

Example: Timed on 3 hours, Timed off 1 hour

When the air The air conditioner turns off 1 hour after the last
conditioner time you press the (SET) button to start the
is on Timed on/off function, remains off for 2 hours,
then turns on again.

24 English
good'sleep function

Use the good'sleep function to save energy while you are sleeping.
You can select this function in Cool or Heat mode.

In Cool or Heat mode ॷ (Select ॷ

.)

(Set the duration.) ॷ

NOTE
• To cancel the good'sleep function, set the duration to 0.0.
• When you start the good'sleep function, the (Timer) indicator
appears on the indoor unit display.
• You can set the duration to from 0.5 hours to 12 hours.
• The recommended set temperatures while the good'sleep

Smart Features
function is on are:

Recommended set Optimal set

Mode temperature temperature
Cool ߤߧঙϩͱߤߩঙ ߤߨঙ
Heat ߤߣঙϩͱߤߥঙ ߤߤঙ

• Selecting the good'sleep function cancels 5 Step Cooling, Fast,

and Quiet functions.

English 25
 Schedule

Task How often By whom Instruction

Run the Auto clean "Auto clean function" on
As needed Owner
function. page 22.
"Cleaning the filter" on page
Clean the filter. Once every two weeks Owner
28.

Clean the exterior of the "Cleaning the outside of the

As needed Owner
indoor unit. indoor unit" on page 27.

"Cleaning the heat

Clean the exterior of the
At least once a year Owner exchanger on the outdoor
outdoor unit.
unit" on page 27.
"Replacing the remote
Replace the remote
As needed Owner control batteries" on page
control batteries
13.
Apply corrosion inhibitor
on outdoor unit. (Only if Contact your service
At least once a year Qualified technician
installed near salt water provider.
such as an ocean)
Clean inside the indoor Contact your service
Once a year Qualified technician
or outdoor unit. provider.
Inspect the units,
electrical connections, Contact your service
Once a year Qualified technician
refrigerant tubes, and provider.
Cleaning and Maintenance

protections.

26 English
Cleaning

Cleaning the outside of the indoor unit

1 Turn off the air conditioner and wait until the fan
stops.
2 Disconnect the power supply.
3 Use a soft brush or tepid damp cloth to clean the
Soft brush exterior.

Tepid damp cloth WARNING

• Do not clean the appliance by spraying water
directly onto it. Water entering the unit may result in
electric shock or fire that could cause death, serious
injury, or property damage:

CAUTION
• Do not use an alkaline detergent to clean the indoor
unit display.
• Do not use sulphuric acid, hydrochloric acid, or
organic solvents such as paint thinner, kerosene,
acetone, benzene, or alcohol to clean the unit
surfaces.

Cleaning and Maintenance

Cleaning the heat exchanger on the
outdoor unit

1 Turn off the air conditioner and wait until the fan
stops.
2 Disconnect the power supply.
3 Spray water on the heat exchanger to remove dust
and other debris.

CAUTION
• Do not use sulphuric acid, hydrochloric acid, or
organic solvents such as paint thinner, kerosene,
acetone, benzene, or alcohol to clean the unit
surfaces.
• If you need to inspect or clean the inside of the
heat exchanger on the outdoor unit, contact a local
service centre for help.

English 27
 Cleaning

Cleaning the filter

Clean the air filter every two weeks or when the (filter-cleaning reminder) appears on the indoor unit
display. The time between cleanings may vary, depending on the usage and environmental conditions.

Vacuum cleaner

Soft brush
30 minutes

Mild detergent

1 Slide the filter off of the unit.

2 Use a soft brush or vacuum cleaner to remove any dust or debris on the filter.
3 Soak the filter in a solution of water and mild detergent for 30 minutes.
4 Rinse the filter and let it air dry in a well-ventilated area that is out of direct sunlight.
5 Reinstall the filter.
Cleaning and Maintenance

6 Reset the filter-cleaning reminder:

In operation ॷ ॷ ॷ Select Filter Reset. ॷ

CAUTION
• Take care not to damage the filter during cleaning.
• Do not scrub the air filter with a hard-bristle brush or another cleaning utensil.
• Do not expose the air filter to direct sunlight when drying it

28 English
Troubleshooting
If the air conditioner is not operating normally, refer to the troubleshooting guide below.

Problem Solution

• Make sure the unit is receiving power.

• Check the circuit breaker. If it is flipped off, flip it on again and
The air conditioner stops restart the unit. If the problem persists, contact your service
working. provider.
• The Timed off function may have turned off the unit. Turn on the
unit again.

• Check if the unit is in Fan or Fast mode. If so, you cannot change
Cannot change the
the set temperature; the unit automatically controls the set
temperature.
temperature.

• Check the set temperature. In Cool mode, cooling occurs only

when the set temperature is lower than the current temperature.
In Heat mode, heating occurs only when the set temperature is
higher than the current temperature.

• Use the (Temperature) button on the remote control to change

the set temperature.
• Check if the air filter is blocked with dirt or debris. If the air filter
is blocked, the cooling and heating performance may decrease.
Clean the air filter regularly (page 28).
Improper airflow temperature.
• Check if the outdoor unit is covered or is installed near obstacles.
Remove the coverings and obstacles.
• Check if the Defrost function is on (page 18). During defrost,
the fan stops and warm air does not come out.
• Check if doors or windows are open. This may cause poor
circulation or performance. Close all doors and windows.
• Check if the pipe length between the units exceeds the maximum
pipe length (see “Typical installation” in the Installation manual). If
so, the cooling and heating performance may decrease.

Cannot change the airflow • Check if the good'sleep function is on in Cool mode. If so, you
direction. cannot control the airflow direction.
Appendix

• Check if the unit is in Auto, Dry, or Fast mode or the good'sleep

function is on in Cool mode. In these conditions, you cannot
Cannot change the fan speed.
control the fan speed; the unit automatically controls the fan
speed.

English 29
 Troubleshooting

Problem Solution

• Replace the batteries in the remote control.

• Make sure the remote control can send an unobstructed signal to
The remote control does not the unit.
work. • Keep bright lights away from the unit. Light from fluorescent
bulbs or neon signs may interrupt the signal from the remote
control.

The Timed on/off function • Make sure to press the (SET) button on the remote control
does not work. when setting the timer.

• Press the (Power) button to turn off the unit, or disconnect

The indicator on the remote the power plug.
control blinks continuously. • If the indicator light on the remote control continues blinking,
contact your service provider.

• If the unit is operating in a smoky area, ventilate the room or

Odors are coming from the operate the unit in Fan mode for 3 to 4 hours. There are no
unit during regular operation. components in the unit that produce a strong odor.
• Check if the drain lines are clean. Clean them regularly.

• If the indoor unit indicator blinks, write down the error code.
The remote control display
Contact your service provider and provide them with the error
shows an error message.
code.

• It is normal for the unit to generate some noise while operating.

If the pipe length between the units is less than 3 m and no coil
The unit is generating noise. was used (see “Typical installation” in the Installation manual),
additional noise may be transmitted from the outdoor unit to the
indoor unit via the piping.

Smoke is coming from the • In winter, most likely this is steam coming from the outdoor heat
outdoor unit. exchanger while the Defrost function is on.

Water drips from the pipe

• Condensation may develop when the ambient temperature or
connections on the outdoor
humidity changes significantly. This is normal.
unit.
Appendix

• If the humidity is higher in the room in Cool mode, or the

Condensation forms on the difference between the desired temperature and indoor
surface of the indoor unit. temperature is great, condensation may form on the surface of
the indoor unit.

30 English
Memo

Appendix

English 31
QUESTIONS OR COMMENTS?

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