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Multiple Choice Questions: Strategic Control
Multiple Choice Questions: Strategic Control
Chapter 13
Strategic Control
Difficulty: Medium
Learning Objective: 1
2. (p. 398) Which of the following is typically not a question asked by managers who are
responsible for the success of their strategy?
A. Are we moving in the proper direction?
B. Are key things falling in place?
C. Is our portfolio balanced?
D. How are we performing?
Difficulty: Medium
Learning Objective: 1
3. (p. 399) The rapid, accelerating change of the global marketplace has made the need for
____________ key in managing a company.
A. strategic control
B. Mission clarification
C. Long-term performance
D. Alternative structures
Difficulty: Medium
Learning Objective: 1
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Chapter 13 - Strategic Control
Difficulty: Medium
Learning Objective: 1
5. (p. 399) Which of the following is NOT one of the basic types of strategic control?
A. Premise control
B. Performance control
C. Special alert control
D. Implementation control
Difficulty: Hard
Learning Objective: 1
6. (p. 400) Which of the following types of strategic control has a low degree of focusing?
A. Special alert control
B. Implementation control
C. Strategic surveillance
D. Premise control
Difficulty: Medium
Learning Objective: 1
7. (p. 400) Which of the following types of strategic control has a low degree of formalization?
A. Special alert control
B. Implementation control
C. Strategic surveillance
D. Premise control
Difficulty: Medium
Learning Objective: 1
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Chapter 13 - Strategic Control
8. (p. 400) Which of the following types of strategic control has a low degree of centralization?
A. Special alert control
B. Implementation control
C. Strategic surveillance
D. Premise control
Difficulty: Medium
Learning Objective: 1
9. (p. 400) Which of the following types of strategic control seldom is used with environmental
factors?
A. Strategic surveillance
B. Special alert control
C. Premise control
D. Implementation control
Difficulty: Medium
Learning Objective: 1
10. (p. 399) ___________ is designed to check systematically and continuously whether the
premises on which the strategy is based are still valid.
A. Strategic surveillance
B. Implementation control
C. Special alert control
D. Premise control
Difficulty: Medium
Learning Objective: 1
11. (p. 399) ________ is the systematic recognition and analysis of assumptions upon which a
strategic plan is based, to determine if those assumptions remain valid in changing
circumstances and in light of new information.
A. Special alert control
B. Implementation control
C. Premise control
D. Strategic surveillance
Difficulty: Medium
Learning Objective: 1
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Chapter 13 - Strategic Control
12. (p. 401) ___________ is designed to monitor a broad range of events inside and outside the
firm that are likely to affect the course of its strategy.
A. Special alert control
B. Strategic surveillance
C. Premise control
D. Implementation control
Difficulty: Medium
Learning Objective: 1
Difficulty: Medium
Learning Objective: 1
Difficulty: Medium
Learning Objective: 1
15. (p. 402) A(n) _____________ is the thorough and often rapid, reconsideration of the firm's
strategy because of a sudden, unexpected event.
A. Special alert control
B. Implementation control
C. Milestone control
D. Premise control
Difficulty: Medium
Learning Objective: 1
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Chapter 13 - Strategic Control
16. (p. 402) The 2011 Japanese earthquake and tsunami would trigger what kind of control?
A. Strategic surveillance
B. Implementation control
C. Special alert control
D. Premise control
Difficulty: Medium
Learning Objective: 1
17. (p. 400) Which of the following types of strategic control has a low degree of focusing?
A. Special alert control
B. Implementation control
C. Strategic surveillance
D. Premise control
Difficulty: Medium
Learning Objective: 1
18. (p. 403) _____________ is designed to assess whether the overall strategy should be changed
in light of the results associated with the incremental actions that implement the overall
strategy.
A. Strategic surveillance
B. Special alert control
C. Premise control
D. Implementation control
Difficulty: Medium
Learning Objective: 1
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Chapter 13 - Strategic Control
19. (p. 403) __________ provide managers with information that helps them determine whether
the overall strategy is progressing as planned or needs to be adjusted.
A. Strategic threats
B. Strategic thrusts
C. Milestone reviews
D. Frequency reviews
Difficulty: Medium
Learning Objective: 1
20. (p. 403) The __________ that take place usually involve a full-scale reassessment of the
strategy and of the advisability of continuing or refocusing the firm's direction.
A. Abandonment reviews
B. Milestone reviews
C. Strategic thrusts
D. Strategic implementation
Difficulty: Medium
Learning Objective: 1
21. (p. 405) Which of the following is NOT one of the steps necessary for operational control
systems to be effective?
A. Measure post-action performance
B. Set standards for performance
C. Initiate corrective action
D. Identify deviations from standards set
Difficulty: Medium
Learning Objective: 1
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Chapter 13 - Strategic Control
22. (p. 406) The _______ is of particular interest because it provides a basis for examining
suggested actions and for finalizing decisions on changes or adjustments in the firm's
operations.
A. Progress to date
B. Simple ranking
C. Current deviation
D. Operational standard
Difficulty: Medium
Learning Objective: 1
23. (p.407) Robert Kaplan and David Norton created the _________, a management control
system that enables companies to clarify their strategies, translate them into action and
provide quantitative feedback as to whether the strategy is creating value, leveraging core
competencies, satisfying the company's customers and generating a financial reward to its
shareholders.
A. Balance-matrix
B. Shareholder methodology
C. Balanced scorecard
D. Strategic approach
Difficulty: Easy
Learning Objective: 2
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Chapter 13 - Strategic Control
24. (p. 408) The ___________ typically uses measures like cash flow, return on equity, sales and
income growth as part of the balanced scorecard approach.
A. Customer perspective
B. Business process perspective
C. Learning and growth perspective
D. Financial perspective
Difficulty: Easy
Learning Objective: 2
25. (p. 409) A ______ is a user interface that organizes and presents information from multiple
digital sources simultaneously in a user-designed format on the computer screen.
A. Wiki
B. Genie
C. Dashboard
D. Widget
Difficulty: Easy
Learning Objective: 3
26. (p. 411) Strategic controls and comprehensive control programs like the _________ bring the
entire management task into focus.
A. Capital budgeting
B. Balanced scorecard
C. Financial budgeting
D. Sales budgeting
Difficulty: Easy
Learning Objective: 3
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Chapter 13 - Strategic Control
27. (p. 411) The overriding goal of a control system is to enable the ____ and ________ of the
business.
A. Improvement, diversification
B. Process, development
C. Survival, long-term success
D. Invention, entrepreneurship
Difficulty: Easy
Learning Objective: 3
Essay Questions
28. Define strategic control. What questions does it help managers answer?
Learning Objective: 1
Learning Objective: 1
30. What is premise control? Identify and give examples of some environmental and industry
factors.
Learning Objective: 1
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Chapter 13 - Strategic Control
31. Define strategic surveillance. How does the nature of strategic surveillance differ from
that of premise controls?
Learning Objective: 1
32. What is special alert control? Use an example to show its importance.
Learning Objective: 1
Learning Objective: 1
34. Identify and discuss the steps common to all postaction controls.
Learning Objective: 1
Please refer to the discussion titled "The Balanced Scorecard Methodology," on pages 407-
411.
Learning Objective: 2
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Chapter 13 - Strategic Control
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