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WEEK 7

ORGANIZATIONAL/ADMINISTRATIVE
PLANNING

Copyright of Dr. Wan Fauziah Wan


Yusoff 2012
Learning Outcomes
At the end of this topic student are given the
following competencies:
1. Understanding the concept business
administrative and human resource planning
2. Design relevant organizational structure for a
particular business

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TOPICS
1. Information about the company – vision and mission
2. Organizational structure
3. Human resource planning
4. Office equipment and facilities
5. Administrative budget

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Vision vs. Missions
 A mission statement  A vision concerns a
focuses on current firm’s future business
business activities -- path -- “where we are
“who we are and going”
what we do”  Markets to be
 Current product and pursued
service offerings  Future technology-
 Customer needs product-customer
being served focus
 Technological and  Kind of company that
business capabilities management is
trying to create

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Examples: Vision and Mision Statements

Intel

Our vision: Getting to a billion connected computers worldwide,


millions of servers, and trillions of dollars of e-commerce. Intel’s
core mission is being the building block supplier to the Internet
economy and spurring efforts to make the Internet more useful.
Being connected is now at the center of people’s computing
experience. We are helping to expand the capabilities of the PC
platform and the Internet.
Organization structure
The ways an organization divides its labor into
distinct tasks and then coordinates them
the pattern of jobs and groups of jobs in an
organization.
It is an important cause of individual and group
behavior.
Often discussed as organizational chart
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Organisational Structure
 Functions Structure
 Divisional Structure – product, regional,
customer
 Matrics Structure
 Network structure

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Common organizational structure

 Functional structure
 An organization in which similar and related occupational
specialties are grouped together
 Jobs are combined according to the functions of the
organization

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Organizational structure (functional)

General manager

Financial manager Marketing manager Operational and Human resource


production manager manager

Assistant
Assistant
Manager/executive A
Manager/executive B

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Functional Structure

OBM Company

Public
Engineering Reliability Finance
Relations

Human
Manufacturing Distribution Purchasing
Resources

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Divisional
r Structure (Product)
 All jobs associated with producing and selling a product or
product line will be placed under the direction of one
manager
 Product becomes the preferred basis as a firm grows by
increasing the number of products it markets

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Divisional Structure (Product)
Ketua Pegawai
Eksekutif
(CEO)

Produk A Produk B

Pengeluaran Pemasaran Kewangan Pengeluaran Pemasaran Kewangan

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Product Structure
OBM Company

Small Large Building Lawn and


Commercial Automotive
Household Household Materials and Garden
Appliances Products
Appliances Appliances Products Products

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Geographic/regional Structure
 Establish groups according to geographic area
 The logic is that all activities in a given region should be
assigned to a manager
 Advantageous in large organizations because physical separation
of activities makes centralized coordination difficult
 Provides a training ground for managerial personnel

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Geographic/regional Structure

Ketua Pegawai Eksekutif (CEO

Pengurus Besar (Eropah)

Pengurus Kewangan Pengurus Pemasaran

Pengurus Pengeluaran Pengurus sumber manusia

Pengurus Besar (Asia)

Pengurus Besar (Amerika)

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Pengurus Wan (Afrika)
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Example of Geographic Structure

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Customer Structure
 Structure is based on different categories of customers have
independent needs that differ from each other
 The importance of customer satisfaction has stimulated firms to
search for creative ways to serve people better

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Customer Structure
OBM
Company

Retail On-Line Institutional Government


Mail Order
Stores Sales Sales Contracts

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Matrix structure
 An organization in which specialists from functional
departments are assigned to work on one or more projects
led by a project manager

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Sample of Matrix Structure

Exhibit 5.10
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Sample of Matrix Structure

Exhibit 5.10
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Mixed structure
 Is a hybrid structure
 Combination of at least two structure
 Purpose – to gain the advantages of one structure and
reduce its disadvantages by incorporating the strengths
of different structure

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Example of mixed structure

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Human resource planning

Position Number of staff

General manager 1

Manager 2

Account officer 1

Marketing officer 1

Operations officer 1

Administrative clerk 3

Operations clerk 5

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Roles and responsibilities

Position Main tasks


General •To plan, implement, and control the
manager overall management of the business
•To plan and monitor the strategic
progress of the business
•To accountable for the overall
performance of the business
Account officer To take charge of the overall financial
aspect of the company

Copyright of Dr. Wan Fauziah Wan


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Salaries, allowance, and others

Position No. Monthly EPF SOCSO Amount


salary (13%) (2%) (RM)
(RM) (RM) (RM)

General Manager 1 6,000 780 120 6,900

Manager 2 9,000 1,170 180 10,350

Account executive 1 3,000 390 60 3,450

Marketing 1 2,800 364 56 3,220


executive
Total 23,920

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Office furniture, equipment and others

Item Quantity Price/unit Total cost


(RM) (RM)

Office furniture 3 sets 2,000 6,000

Personal computer 4 sets 5,000 20,000

Office renovation - - 15,000

Total 41,000

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a. Administrative Budget

Item Total (RM)

Furniture and fitting 41,000

Salaries 23,920

Rental deposit 9,000

Utilities deposit 1,000

Grand Total 74,920.00

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