This document contains questions and answers related to quality management processes and tools. It covers topics like the PDCA cycle, Six Sigma, Lean, process capability, quality assurance, and statistical process control. Many of the questions are marked with asterisks, indicating the responder was unsure of some answers.
This document contains questions and answers related to quality management processes and tools. It covers topics like the PDCA cycle, Six Sigma, Lean, process capability, quality assurance, and statistical process control. Many of the questions are marked with asterisks, indicating the responder was unsure of some answers.
This document contains questions and answers related to quality management processes and tools. It covers topics like the PDCA cycle, Six Sigma, Lean, process capability, quality assurance, and statistical process control. Many of the questions are marked with asterisks, indicating the responder was unsure of some answers.
Note: Marked questions with (*) about which I wasn’t entirely sure of.
PDCA cycle is also known as Deming cycle.
TRUE PDCA is based on the following principles: Quality Assurance and Quality Control (*)Which of the Goal statement is adhering to SMART rule? Reduce Cycle Time from 8hrs to 4hrs by Dec 2016 If the number of defects change from 30000 to 3000: Process Capability improves Yield is: Percentage of defect free product The methodology for making improvements to an already existing process is a ______ and for developing a new product/process is a _____. 1 – DMAIC, 2 – DMADV Which one of these is not a role in Six Signa team? None of the above (*)Unnecessary movement of people, parts or machines within a process falls under which type of waste? Transport (*)Which of the following statements is correct for this goal statement / “Imptove SLA compliance from 90% to 95% bz June 2016” Baseline Performance is 90% and Target Performance is 95% (*)Which of the following statistical terms represents the variation in a process? RANGE STANDARD DEVIATION A stable process has to be a capable process FALSE Select the CORRECT statement Processing to a standard that exceeds the requirement of the customer fall under “Over Production” waste type In DMAIC the main objective of Analyze phase is to: Identify root causes (*)A stable process has: All data points within control limits Focus of Lean is: Waste Elimination (*)The PDCA cycle is a powerful approach for problem solving as it provides the foundation for teams to: Systematically identify and understand a problem or issue and its root cause rather than the symptoms Generate ideas and develop an effective plan to solve a problem Ensure that the current problem stays fixed and then move on to the other problems (*)Sigma approach aims to: Reduce variation Improve capability Increase Yield What are the fundamental elements of Lean Value Value Stream Flow Pull Perfection (*)Which of the following statements is NOT TRUE? Standard Operating Procedure (SOP) is a matrix that documents the risks in a newly designed solution Eighth type of waste is: Unutilized Skills In which phase of PDCA, you can confirm whether the solution has met the desired goal. Check (*)Which of the following is not an element of the Charter? Solution (*)For Six Sigma Quality, one can fit: 3 Sigmas between UCL and LCL (*)Scatter Plot helps in: Depicting the relationship between input (x) and output (y) Structured Problem Solving can help Both of