The document provides answers to 4 questions regarding an internal audit finding of excessive employee turnover at a company called Bes Corporation.
For question 1, the response recommends raising high turnover as an internal control deficiency to management during fieldwork.
For question 2, recommendations include recalibrating labor practices like hiring more employees, improving benefits, and ensuring fair compensation to boost morale.
For question 3, objectivity is a concern since internal audit reports to controllership rather than an independent audit committee.
For question 4, internal audit's location under controllership is inappropriate and it would be better to have an independent audit committee reporting directly to governance.
The document provides answers to 4 questions regarding an internal audit finding of excessive employee turnover at a company called Bes Corporation.
For question 1, the response recommends raising high turnover as an internal control deficiency to management during fieldwork.
For question 2, recommendations include recalibrating labor practices like hiring more employees, improving benefits, and ensuring fair compensation to boost morale.
For question 3, objectivity is a concern since internal audit reports to controllership rather than an independent audit committee.
For question 4, internal audit's location under controllership is inappropriate and it would be better to have an independent audit committee reporting directly to governance.
The document provides answers to 4 questions regarding an internal audit finding of excessive employee turnover at a company called Bes Corporation.
For question 1, the response recommends raising high turnover as an internal control deficiency to management during fieldwork.
For question 2, recommendations include recalibrating labor practices like hiring more employees, improving benefits, and ensuring fair compensation to boost morale.
For question 3, objectivity is a concern since internal audit reports to controllership rather than an independent audit committee.
For question 4, internal audit's location under controllership is inappropriate and it would be better to have an independent audit committee reporting directly to governance.
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Question 1: What are the procedures to be done in terms of the fieldwork stage of an internal auditor as a response to an audit finding number 1 (excessive turnover)? Answer: The best response to be done by an auditor during audit fieldwork given the audit finding on excessive turnover of employees is to raise such concern immediately as an internal control deficiency primarily related to operations rather than financial reporting to the management or to those charged with governance in the company being audited. We have to make the management or those charged with governance understand the negative impacts of a high turnover rate. Ultimately it could result in low employee morale. Its immediate consequences could be extreme because it could make employees lose confidence within the organization. As a result, it is highly probable that there would be a loss of valuable knowledge and experience that cannot be easily replaced.
Question 2: What are your possible recommendations as an internal auditor as a response to an audit finding number 1 (excessive turnover)? Answer: Putting myself in the place of the auditor, the recommendation that I would suggest in response to the audit findings on excessive turnover is for the management or those charged with governance to recalibrate their existing labor practices. Essentially, one major reason I see why there is an excessive employee turnover is because of overworked and unsatisfied employees who have had increased workloads and responsibilities due to a lack of an active or trained workforce. My suggestions would be: 1) to hire more employees and train them so that the workload would be redistributed and not heavily incline on few employees, 2) recalibrate their vacation leave/ sick leave benefits to make it more enticing for the employees to stay, 3) do a shifting schedule to lessen the heavy workload, 4) provide these employees with perks and benefits to acknowledging the value they provide in the company. By acknowledging their contribution, we boost employee morale and 5) ensure that these employees are well-compensated and proper checking of overtime work is in place. Of course, their overtime work must be fairly compensated.
Question 3: Based on the audit findings above, are there any objectivity problems with Bes Corporation? Explain. Furthermore, if you happen to answer "yes", provide also recommendations on how to minimize/eliminate any objectivity problems. If you happen to answer no, after your explanation, just indicate "recommendations not applicable" Answer: Yes, I see objectivity concern. First and foremost, the internal audit department is not entirely independent from the controllership function. This should not be the case. I recommend that a separate body called an audit committee be established within the organization. This will be totally independent from the controllership and should be directly reporting to those charged with governance. Doing so, would minimize if not totally eliminate bias in the audit reports and audit findings they submit. They should act for the benefits of the public interest and not pursue management objectives which would be conflicting to their role.
Question 4: What if the internal audit department is part of the corporation's controllership function, and copies of the internal audit reports are sent to the board of directors, evaluate the appropriateness of the location of the internal audit department within Bes' organizational structure. Answer: The internal audit department of the corporation seems to be not appropriate in relation to where it stands in the organization. Internal audit department serves as the watch dog and in a way checks and balances of the controllership function. They should be independent and they should be objective whenever they are assessing financial reporting concerns or internal control deficiencies. As such, I think it is better to have an audit committee instead that is directly reporting to those charged with governance and not under the umbrella of the controllership function. They should not allow bias, conflict of interest or undue influence override professional or business judgments.
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