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Opto, Charles Jan M.

Distribution Management
3rd Year BSBA-Marketing Saturday 5:30PM/8:30PM

CHAPTER 7

1. Do you think Apple’s careful selection of channel members and its efforts to enable them
to provide high-quality sales and service support are as important as Apple’s unique
products in creating a differential advantage for Apple?

Yes, apple’s careful selection of channel members and its efforts enable them to
provide high-quality sales and service support are as important as apple’s unique
products. The procedure utilized by Apple is one of the kinder and gentler push
advancement techniques called Training Programs. Preparing programs pointed
toward working on the presentation of the channel individuals' salesmen can be one
of the best systems for building channel part special collaboration. Such projects can
show in an exceptionally apparent manner the producer's obligation to aiding direct
individuals in a space wherein numerous of them need assistance.

2. Given this approach to dealing with channel members, what criteria do you believe would
be especially important for Rust-Oleum Corporation to emphasize in selecting prospective
channel members?

In light of the assertion given, it shows that Rust-Oleum is just utilizing the
wholesalers and retailers as their channel individuals. Accordingly, there is a couple
of standards that have been picked by Rust-Oleum Corporation to underline in
choosing planned channel individuals. Firstly, they are utilizing the measures of deals
strength which is covering the nature of deals person. Since the channel part is
capable to disseminate and showcase the items, subsequently their wholesaler and
retailer might utilize the compelling promotion and can convey in a good way to be
effortlessly gotten to by the imminent clients.

3. Given that Master Lock expects its wholesale distributors to provide virtually all the
support needed by retailers, what kind of support do you think the wholesaler distributors
should expect from Master Lock?

Master Lock is maybe the country's most popular name in latches. Expert Lock
latches are sold seriously at the retail level through a wide scope of stores, including
tool shops, home focuses, car stores, bike looks (for bike latches), pharmacies,
grocery stores and numerous others. This wide retail network is provided generally
through wholesalers. Expert Lock depends on wholesalers to give the heft of the
deals and strategic help to the retail channel individuals. At the point when retailers
need assistance in requesting, loading the right collection, picking point of-buy
shows or promoting to customers, Master Lock tells them to "ask your Master Lock
merchant for all the exhortation and backing you need."

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