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BSBCRT611 Task 1 Guidelines
BSBCRT611 Task 1 Guidelines
Businesses are affected by all sorts of legislation, including Legislation that sets up new
public bodies, such as the Legal Services Commission and the Public Defender System.
Consumer Protection legislation that gives rights to consumers. Taxation legislation that
creates a framework for taxing business.
Businesses must comply with government legislation, but this means that they incur a
range of additional costs in terms of time and money. Some of these costs are incurred
because of the time required to produce documents, follow procedures and make sure legal
obligations are met. Additional costs come from:
supply training and safety equipment
test products to ensure that they meet minimum safety standards
pay staff higher wages
provide product warranties
employ additional staff to cover hours required
make financial contributions to employee pensions
quality assurance procedures
Additional profits can be made through an enhanced brand image, giving the business a
better reputation and increasing the amount of sales they make. In addition, if a business is
acting ethically and within the law, employees are likely to work harder and stay working for
the business for a long period of time.
Reference by https://businesscasestudies.co.uk/legislation/
As your organization’s leaders create and enforce policies, it’s important to make sure
your staff understands why following policies and procedures is critical. Policies and
procedures keep operations from devolving into complete chaos.
When everyone is following policies and procedures, your organization can run smoothly.
Management structures and teams operate as they’re meant to. And mistakes and hiccups in
processes can be quickly identified and addressed.
Moreover, when your staff is following policies and procedures, your organization will use
time and resources more efficiently. You’ll be able to grow and achieve your goals as an
organization.
Finally, When employees follow procedures, they perform tasks correctly and provide
consistent customer service. This enhances the quality of your organization’s products and
services. And, in turn, improves your company’s reputation. Employees can know they are
fulfilling their roles and take pride in their work.
Reference by https://i-sight.com/resources/policies-and-procedures-in-the-workplace-the-
ultimate-guide/
4. Identify and describe two (2) critical thinking methods that may be used to identify
complex issues in the workplace using the table below (there is an example to get you
started).
Method Description
5. Identify and describe two (2) critical thinking methods that may be used to generate
solutions to complex issues in the workplace using the table below (there is an example to get
you started).
To get an idea,
6. Summarise the steps associated with a decision-making process. You may answer
using a written paragraph or diagram.
7. List three (3) advantages of addressing complex issues in the workplace.
1. Better thinking:
During team problem-solving process, a person might think of certain solutions which can
be used to solve such issue for a temporary basis. But in case of team problem-solving
sessions a team or group of people will try to put in all their individual thinking in that particular
matter so that they can get an answer and solution for their problem.
Therefore, team problem-solving techniques helps to conclude with a better solution with
better thinking.
3. Better communication:
Problems can be solved in a better way with proper communication between people. And
when it comes to a team or a group of persons, then it is easy to understand that they can
communicate better as compared to others.
Therefore, team problem-solving method increases communication and better
understanding between a group of people and this ultimately helps to solve the issues as soon
as possible.
8. Complete the table outlining the different types of risk that may be associated with
pursuing a complex issue in the workplace.
Refer to below websites for reference. Please write your answers in your own words.
https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Governance-Risk-
Compliance/dttl-grc-exploring-strategic-risk.pdf
https://business.tutsplus.com/tutorials/the-main-types-of-business-risk--cms-22693
https://www.nibusinessinfo.co.uk/content/types-risk-your-business-faces
10. Summarise (in a paragraph) the requirements for the development and
presentation of a brief.
Developing policies and procedures is a complex and dynamic process. It requires
cooperation and commitment of the executive, policyholder, stakeholders and the employees.
But when developed and implemented the right way, the business or company can run
efficiently, and achieve its goals easily. It can also help the business or company comply with
the legal and social environment it operates in and cultivate good relationships with its
employees and customers.
11. Summarise (in a paragraph) the requirements for the development and
presentation of feedback register.
12. List four (4) bodies you may be required to seek approval from to develop and
implement solutions.
• board of directors
The subject matters of Board Meetings shall be decided by the Chairman of the
Board of Directors. The Board secretariat shall conduct the drafting of meeting agendas
and minutes, and handle other administrative matters related to Board Meetings, and
reports to the Chairman of the Board of Directors. The Company’s Board secretariat shall
be appointed by the Chairman of the Board of Directors.
• functional managers/leaders
The functional style assumes that leadership is defined by the behavior of the
leader and its corresponding effect on the group. Leadership is something that any
individual provides to a group to meet certain needs.
• regulatory bodies
A regulatory body is a public organization or government agency that is set up to
exercise a regulatory function. This involves imposing requirements, conditions or
restrictions, setting the standard for activities, and enforcing in these areas or obtaining
compliance. Regulatory bodies cover a wide variety of professions, but not all
professions are regulated and may be self-regulated. A regulatory body might also be
referred to as a regulatory agency, a regulatory authority or a regulator.
• environmental bodies.
The UN leads environmental policy development through the work of some key
bodies.