02 Activity 1 - ARG Multicultural
02 Activity 1 - ARG Multicultural
B. In your perspective, is it possible for a sound collaboration to occur from a diverse set of employees?
Yes, it is possible because team needs to feel that their voice is appreciated and that they have room to
do cool things. Let them test their ideas, see what works and what could be improved, and make sure
they know that they have to opportunity to do so. The more teams know about changing goals and new
opportunities for the business, the more involved they will feel in its success. Creative marketing ideas
stem naturally from the desire to participate in the company's growth and awareness of the right
direction. Collaboration would help to gain more knowledge for the other’s ideas and it also help to
build a good relationship in the workplace.
Cross-Cultural Communications
C. Based on Video 2, how does cross-cultural communications address workplace conflicts and diversity
barriers?
Cross cultural communication is the interaction of persons with other individuals from different cultural
ethnic racial, gender, sexual orientation, religious, age and class backgrounds. The ability to engage in
positive relationships with persona coming from a different background, this is done by mediating one’s
cultural differences through language, non-verbal gestures, and relationships. A process by which
express their openness to an intercultural experience. Cross cultural communication includes
knowledge in many areas, such as other cultures values, perceptions, manners, social structures,
decision making practices, and an understanding of how members of the group communicate socially
and formally. Effective communication with people of different cultures is especially challenging.
Cultural awareness shapes how business firms behave in cross-culturally reflected international
markets. It is broadly recognized that cultural factors act as invisible barriers in international business
communications.
D. Why is it beneficial to have cross-cultural communication in the tourism and hospitality workplace?
Understanding cultural differences is one of the most significant skills for firms to develop in order to
have a competitive advantage in international business. Organizations should focus on eliminating the
cross cultural communication barriers. Understanding of cultural diversity is the key to effective cross-
cultural communications. Firms which fail to understand the cross cultural communication barriers face
several issues in many aspects of international business communication. It impacts free trade policies,
localization and standardization strategy decisions, advertising, brand effectiveness, business
relationships, international business management, international marketing, international negotiation,
and consumer behavior, staffing, industrial relations, interpersonal relationships, negotiation, and
teambuilding. It can help also to gain a lot of travelers and it will easy to understand them because we
learned about their language, culture and lifestyle. Travelers and customer was knowledgeable and
capable to expect higher standards and it can also demand personalized service.
3. Your responses to each item will be evaluated using the following rubric (4 items x 5 points):