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  • Clientele Characteristics: Visitors

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    Wendell Miles De Armas
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    The document discusses counseling processes and clientele. It describes the three types of clientele - visitors, complainants, and customers - and their key characteristics. It also outlines the needs of different clientele groups like individuals, groups/organizations, and communities. Finally, it presents the counseling process as a 7-step flowchart covering problem identification, assessment, goal setting, intervention, evaluation, follow-up/termination or referral. It notes that change takes time in counseling and understanding the process is important to assess effectiveness.

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    DIASS-WEEK-4-OPLAS

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    The document discusses counseling processes and clientele. It describes the three types of clientele - visitors, complainants, and customers - and their key characteristics. It also outlines the needs of different clientele groups like individuals, groups/organizations, and communities. Finally, it presents the counseling process as a 7-step flowchart covering problem identification, assessment, goal setting, intervention, evaluation, follow-up/termination or referral. It notes that change takes time in counseling and understanding the process is important to assess effectiveness.

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    © All Rights Reserved
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    312 views4 pages

    Clientele Characteristics: Visitors

    Uploaded by

    Wendell Miles De Armas
    The document discusses counseling processes and clientele. It describes the three types of clientele - visitors, complainants, and customers - and their key characteristics. It also outlines the needs of different clientele groups like individuals, groups/organizations, and communities. Finally, it presents the counseling process as a 7-step flowchart covering problem identification, assessment, goal setting, intervention, evaluation, follow-up/termination or referral. It notes that change takes time in counseling and understanding the process is important to assess effectiveness.

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    © All Rights Reserved
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    of 4

    Name: Juliana E.

    Oplas

    Grade & Section: 12- MARX

    Subject: Discipline and Ideas in the Applied Social Sciences

    Module 4

    Let Us Try:

    Activity 1: KNOW YOUR CLIENTS!

    1. Name the three types of clientele for counseling and describe each
    characteristic. Use the table below.

    Clientele Characteristics
    These are individuals who come to
    therapy because someone else
    Visitors feels that they have a problem,
    and they may not agree that they
    have a problem.

     This client is able to express that


    Complainants
    there is a problem.

    Customers This is the ideal client.


    2. List down specific needs of clientele.

    Clientele Needs
    The individual as Client, It must
    have on the transactional
    Individual relationships between people and
    their social environments.

    Groups needs cover up the certain


    Group and Organization necessity of a group or it can be an
    organization.

    Communities needs it covers up


    Community everyone at a certain place not
    just yours or theirs but everyone.

    3. Why is it important to understand the characteristics and needs of the


    clienteles of counseling?
    -It is important not only to be able to educate clients about therapeutic
    topics, but also to gauge the client's understanding at any given time. Being
    able to sense what clients are thinking and feeling and relate to them by
    showing warmth, acceptance, and empathy are cornerstones of effective
    therapy.
    Let Us Do

    Activity 2: The Counseling Process!

    1. Illustrate in a simple diagram or a flow chart on the different processes


    involved in undertaking counseling. Use the space below for your
    diagram and include a brief description.

    TOPIC 1
    Illustrate the different processes and methods involved in undertaking
    Counseling. The counseling process is a planned, structured dialogue between
    a counsellor and a client counseling Process. It is a cooperative process in
    which a trained proffesional helps a person called the client to identify sources
    of difficulties or concerns that he or she is experience. Together they develop
    ways to deal with and overcome these problems so that person has new skills
    and increased understanding of themselves and others counselingProcess

    TOPIC 2
    STEPS

    TOPIC 3
    Step 2 Problem Assessment
    While the counselor and the client are in the process of establishing a
    relationship, a second process is taking place, i.e. problem assessment. This
    step involves the collection and classification of information about the
    client's life situation and reasons for seeking counseling

    TOPIC 4
    Step 3 Goal Setting
    Like any other activity, counseling must have a focus.
    Goals are the results or outcomes that client wants to achieve at the end of
    counseling
    This is where goals play an important role in giving direction.
    TOPIC 5
    Step 4 Intervention
    There are different points of view concerning what a good counselor
    should do with client depending on the theoretical positions that the
    counselor subscribes
    TOPIC 6
    Step 5 evaluation,follow-up termination or referal
    For the beginning counselor, it is difficult to think of terminating the
    counseling process, as they are more concerned with beginning the
    counseling process.

    TOPIC 7
    However, all counseling aims towards successful termination
    Terminating the counseling process will have to be conducted with
    sensitivity with the client knowing that it will have to end.
    Think of this as a means of empowering client
    Role to review progress,create closure in client counselor
    Open door/plan for possibility of future need
    Preparation for termination begins long before.

    2. Is it possible to know if the counseling services, processes, and


    methods are effective? How can we possibly tell?
    -Change takes time depending on the issues, and can be difficult.
    Understanding the process of counseling is important. ... This is where
    many clients can be tempted to dropout of counseling, or they may stay
    in a stage of contemplating, fearful to move to that action stage where
    change occurs.

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