IMPLEMENTING GUIDELINES

For City/Municipal
Community and Service-Oriented
Policing (CSOP) System

PREFACE

The Implementing Guidelines was prepared in response to the need for a practical
guide for the police and local government executives in putting into operation the
Community and Service-Oriented Policing (CSOP) System. It is a product of a process
of consultations, validation activities and piloting conducted by the National Police
Commission for more than four years with the principal actors- the Philippine National
Police (PNP), and selected local government units under the benevolent support of the
European Union-Philippines Justice Support Programme (EPJUST II). Other
stakeholders consulted included the Department of the Interior and Local Government
(DILG), the Commission on Human Rights (CHR), the Office on Muslim Affairs (OMA),
National Commission on Indigenous Peoples (NC IP) and Philippine Public Safety
College (PPSC).
The CSOP System is envisioned to promote and enhance the peace and order and law
enforcement functions of government towards the accomplishment of basic services
delivery and socio-economic benefits and development to the localities. Specifically, the
CSOP System shall improve proactive and problem -solving approach by the police,
local government executives and the citizenry in addressing crime and public safety
concerns; promote and protect human rights and basic freedoms in all community
policing related activities; and establish mechanisms for collaborative and cooperative
endeavour for environmental protection, basic services delivery and socio-economic
development.
The experiences in the CSOP pilot sites of Puerto Princesa, Palawan and Quezon City,
Metro Manila and the implementation of Community -Oriented Policing in Valenzuela
City were documented to form as basis for the guidelines.
The Guidelines is developed in order to promote a uniform appreciation and direct a
standard implementation of the CSOP System in the police organization that is
consistent to PNP Patrol Plan 2030. .
Republic of the Philippines
Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
Quezon City

RESOLUTION NO. 2017-005

APPROVING THE IMPLEMENTING GUIDELINES FOR CITY/MUNICIPAL
COMMUNITY
AND SERVICE-ORIENTED POLICING SYSTEM (CSOP SYSTEM) IN THE
PHILIPPINENATIONAL POLICE (PNP)
WHEREAS, Section 2 of Republic Act No. 8551 provides that the Philippine National
Police shall be a community and service-oriented agency responsible for the
maintenance of peace and order and public safety;
WHEREAS, in line with the said provision of the law, the Commission issued
Resolution No. 2015-342, entitled: “Resolution to Empower the Philippine National
Police (PNP) to Perform its Role as a Community and Service-Oriented Agency
Through the Adoption of the Community and Service-Oriented Policing (CSOP) System
Involving the Local Chief Executives, the PNP and the Community, as Mandated Under
Section 2 of R.A. No. 6975, as amended by R.A. No. 8551”;
WHEREAS, the said Resolution provides that the CSOP System shall be the foundation
of community-oriented policing and crime prevention strategy in the country;
WHEREAS, the CSOP System, as provided therein, refers to the promotion of peace
and order and public safety and the strengthening of local government capability aimed
toward the effective delivery of basic services to the citizenry;
WHEREAS, the Commission deems it necessary to set forth the basic concept,
philosophy and core components of the community and service-oriented policing to be
observed by the PNP to ensure its successful adoption and implementation as
embodied in the implementing guidelines for City/Municipal Community and Service-
Oriented Policing System (CSOP System) in the PNP;
NOW, THEREFORE, the Commission, pursuant to its constitutional and
statutory mandates to administer and control the PNP, HAS RESOLVED TO
APPROVE, AS
IT HEREBY APPROVES, the implementing guidelines for City/Municipal Community
and Service-Oriented Policing System (CSOP System) in the Philippine National Police
(PNP),attached hereto as Annex A.
BE IT RESOLVED FURTHER that copies of the Implementing Guidelines for
City/Municipal CSOP System be furnished the Chief, PNP and the PNP Directorate for
Police Community Relations for widest dissemination and distribution to all concerned.
APPROVED this 9 of JANUARY 2017 at Quezon City, Philippines.
OUTLINE
I. Introduction
II. Community and Service-Oriented Policing (CSOP) System Concepts and
Definition of Terms
III. Core Components of the CSOP
A. Improved Police Service Delivery
1. Role of the Local Police
2. Solving Community Problems
3. Managing Change
B. Supportive Local Executives
C. Strengthened Community Partnership
IV. CSOP Strategies and Initiatives
A. Organizational Strategies
B. Operational Initiatives
C. Support Initiatives
V. CSOP Program Development Framework
A. Problem Identification
B. Program Planning and Development
C. Resource Mobilization
D. Program Implementation and Operation
E. Program Monitoring and Evaluation
Annex 1 - CSOP Issuances – NAPOLCOM Issuances, DILG Issuances and PNP
Issuance (Memorandum Circular No. 2016-041)
Annex 2 - Materials and Matrices used in the CSOP Pilot Sites
Annex 3 - Sample of CSOP Project:
Community Engagement: Human Citizen Cooperation thru Text,
Pictures and Video (Human CCTV)
Philippine National Police (PNP) is pursuing a number of significant initiatives to usher
fundamental and structural reforms. One such initiative is the adoption of the PNP
Transformation Program (PATROL PLAN 2030), aimed towards resolving
organizational dysfunctions, improving the quality of police services, strengthening law
enforcement capabilities and enhancing the welfare and benefits of police personnel
and dependents.
As guideposts in its transformation journey, the PNP is called upon to live up to its
mandate found in Section 2, R.A. No.6975 that the PNP's national scope and civilian
character shall be paramount. Section 2, R.A. No.8551 states that it shall be community
and service-oriented agency. R.A. No. 6975 further enumerates the three (3) policing
objectives of the PNP, namely: a) to promote peace and order, b) to ensure public
safety, and c) to further strengthen local government capability aimed towards the
effective delivery of the basic services to the citizenry. Towards this end, the State shall
bolster a system of coordination and cooperation among the citizenry, local executives
and the integrated law enforcement and public safety agencies created under R.A.
6975. The law envisions a tripartite coordination and cooperation among local law
enforcement units, local executives and citizenry in the accomplishment of policing
activities in the localities. For police service to be relevant and responsive to the needs
of the public, the PNP must focus, not only in preventing and solving crimes, but in
strengthening local government capability aimed towards the effective delivery
of the basic services to the citizenry. Specifically, police officers should employ
non- traditional policing approaches, like community problem-solving, not only
to effectuate good law enforcement but also to ensure effective delivery of basic
services and community development.
The National Police Commission (NAPOLCOM), pursuant to its constitutional and
statutory mandates, has prescribed the adoption of the Community and Service-
Oriented Policing (CSOP) System in the PNP as the foundation of community -oriented
policing and crime prevention strategy in the country.
I

Introduction
2 Implementing Guidelines f or City/Municipal Community
and Service-Oriented Policing System

The CSOP system ensures the establishment of a coordinative and cooperative mechanism
through a triumvirate composed of the Local Chief Executives (LCEs), police and the
citizenry. The CSOP system shall focus on transforming police officers into community
leaders by shifting their mind set from reactive law enforcers to proactive law enforcers
not only to prevent and solve crime, and ensure public safety but also to strengthen LGU's
capability to deliver basic services in coordination and cooperation with the citizenry and
other allied law enforcement agencies . As the overseer of the PNP, the NAPOLCOM shall seek to
strengthen among police officers of their key role in enabling communities to achieve socio economic
development. The CSOP shall likewise systematize NAPOLCOM's deputation of LCEs by clearly defining their
role as they relate to the community and service-oriented PNP. The police and the LGUs shall work hand in
hand to address local development concerns through a system of program complementation
and resource sharing.

The Community
and Service-Oriented
Policing (CSOP) System
Community and service-oriented policing is a philosophy of neighborhood through
regular and informal contacts with residents and policing in which police officers work
closely with the community and the local government by developing a sense
of the character of the institutions in the area. It is based on the premise that the police
should work together with the communities not only to resolve crime, but also to assist
the local government in the delivery of basic services to the citizenry and improving
quality-of-life issues. It is founded on close, mutually beneficial ties among the local
authorities, the police and community members.
Through the years, policing strategies have developed to respond to the public's needs
and have evolved from traditional to problem -oriented to community-and service-
oriented policing. Traditional policing responds to crime after it has occurred and police
activities are structured to support routine patrol, rapid response to calls for service,
arrests, and follow -up investigations.
The focus of this type of policing is on crime and solution of crime. On the other hand,
Community-Oriented Policing System (COPS) is a problem-oriented strategy that
involves the identification and analysis of specific crime and disorder problems, and
focuses on developing effective response strategies. This approach requires the police
to be proactive in identifying underlying problems which can be targeted to reduce crime
anddisorder at their roots.
Community and Service-Oriented Policing (CSOP) is a strategy of policing that focuses on police building
ties and working closely with members of the communities. It is the philosophy that promotes
organizational strategies and the systematic use of partnership and problem-solving techniques, to
proactively address the immediate conditions that give rise to public safety issues such as crime, social
disorder, and fear of crime. CSOP is an enhanced version of COPS as it involves the kind of policing that
allows the community “outsiders” to be part of managing police programs.
Modern-day policing calls for a more strategic and thoughtful incorporation of these aspects into an
overall broader police mission focused on the proactive prevention of crime and disorder. This
development is evident in the evolution of policing approaches of the Philippine National Police.

A. Definition of Terms
1. Traditional law enforcement - is the policing system that responds to crime after it occurs and police
activities are structured to support routine patrol, rapid response to calls for service, arrests, and follow-
up investigation.

2. Non-traditional law enforcement - is the policing system that involves the identification and
analysis of specific crime and disorder problems, in order to develop effective response strategies.
This approach
requires police to be proactive in identifying underlying problems which can be targeted to reduce
crime and disorder at their roots.
3. Community Policing – is the philosophy that promotes organizational strategies, which support
the systematic use of partnership and problem-solving techniques, to proactively address the
immediate
conditions that give rise to public safety issues such as crime, social disorder, and fear of crime.
4. Problem Solving – the process of engaging in the proactive and systematic examination of
identified problems to develop and rigorously evaluate effective responses.
5. The CSOP System - refers to the policing approach that promotes peace and order and public
safety and strengthens local government capability aimed towards the effective delivery of basic
services to the citizenry.
6. CSOP Triumvirate –is the term referring to (1) the Mayor as chief of the local executives, (2) the
head of the city/municipal PNP Police to represent the police, and (3) the leaders of the community.
7. CSOP Action Plan – is a course of action prepared by the police in consultation with the
barangay to effectively address crime, public safety and problems in the delivery of basic services in
the barangay.
8. Integrated Area/Community Public Safety Plan(IA/CPSP) – shall refer to the consolidated
CSOP Action Plans in a city/municipalitycollated by the police.
9. City/Municipal Peace and Order and Public Safety Plan (POPS Plan)– is a course of action
prepared by the City/Municipal Peace and Order Council which consist of programs and activities
on peace andorder and public safety.
10. Basic Services – shall refer, but not limited to, those enumerated under Section 17 of the Rules
and Regulations Implementing the Local Government Code of 1991

a. Agriculture and Fishery

b. Community-based Forestry
c. Health services
d. Social welfare services
e. Information services
f. Solid waste disposal or environmental management system
g. Construction and maintenance of infrastructure facilities
h. Construction, maintenance and operation of public markets, slaughterhouses, and other
economic enterprises
i. Construction, maintenance and operation of cemeteries
j. Tourism
k. Provision of sites for police, fire stations & substations and jail/s
11. Local Executives-–shall refer to the Heads of the different line agencies in the locality.
12. Stakeholders-–a person or group that have interest, claim or share in the locality; people that
are involved or affected by the system. (Example: media, business groups, indigenous people,
homeowners'
association, etc.)
13. Citizenry-–individuals or residents/groups living within the locality (Barangay Council and its
units, community organizations, homeowners' associations, local sectoral groups, etc.)

Core Components of the CSOP

The City/Municipal Police Stations shall adopt and implement the Community and Service-Oriented
Policing System. The CSOP system shall be effected by the CSOP Triumvirate composed of the Local
Chief Executive (Mayor), the Head of the Police (District Director/City Director/Chief of Police), and
community leaders in the area. The CSOP shall bolster community and service-oriented activities in
the locality and thereby gain the the trust and support of the local government and the community
towards better cooperation and coordination for local development.
The three main actors shall maintain an interdependent and reciprocal relationship. The police shall ensure
that they provide the services needed by the community so that the community shall support their programs.
The police shall provide support and assistance to the Mayor. The Mayor shall give guidance and provide
logistical support to police programs. The local police shall initiate the building of collaborative partnerships
with the local executives, organizations and individuals, to develop solutions at the local level, and improve
delivery of basic services.
A. Improved Police Service Delivery
The CSOP system shall be an effective way to upgrade the quality of policing by improving performance
efficiency, maximizing the use of technology ,promotion of relevant training and modernizing education. Core
competencies needed for a police to be a good CSOP implementer are effective leadership efficient organizing
skills, competent communicator, resourceful, disciplined, professional, and a team player. This shall be done
by restructuring the standards for the model police station to give emphasis to CSOP concepts. The
local police shall learn, improve and innovate in order to meet the growing expectations of the community.
1. Role of the Local Police
The city/municipal police, thru the Chief of Police, shall:
a. Initiate the coordination with the Mayor, oth er local executives and members of the citizenry.
b. In coordination with the NAPOLCOM Regional Director, orient the Mayor, local executives and members of the
community on the CSOP system and solicit their support.
c. Consult all stakeholders in identifying problems in the community.
Conduct community assemblies for various sectors and marginalized groups (IPs)
d. With the help of other stakeholders, develop strategies to address the identified community problems.
e. Based on the consultations, prepare the CSOP system's programs and activities and input these to the Integrated
Area/Community Public Safety Plan (IA/CPSP).

f. Present the IA/CPSP to the Mayor and the Peace and Order Council (POC).
g. Together with the CSOP Triumvirate, implement the CSOP system's programs and activities.
h. Plan and conduct periodic review and assessment of police and CSOP programs.
2. Solving Community Problems
CSOP shall provide local executives, police and their community partners the opportunity to work together to
address persistent crime, public safety and problems relating to the delivery of basic services. The CSOP shall
promote the use of problem solving to identify crime and community problems, analyzed why (and where)
they occur, develop tailored responses based on the analysis, and assessed the impact of the responses.
The police, with the help of the community shall identify specific issues and concerns that are most
threatening to safety and well -being of residents in the area. These issues and concerns shall be made
priority targets for joint LCE-police-community interventions. The police officers shall scan, analyze, respond,
and assess the locality (SARA model) and shall supervise the following phases in community problem solving:
a. Scanning phase shall identify and prioritize specific problems that contribute to crime and disorder
in the community. The scanning process shall include:
- Identifying recurring problems of concern
- Confirming that the problems exist
- Identifying the consequences of the problem
- Developing broad goals
- Determining how frequently the problem occurs and how long it has been taking place
- Selecting problems for closer examination.

b. Analysis phase shall develop systematic understanding of underlying causes of the identified
problems. The analysis phase shall include:
- dentifying and understanding the events and conditions that precede and accompany the problem
- dentifying relevant data to be collected
- Researching about the problem
- Taking an inventory of how the problem is currently being addressed and the strengths and limitations of
the current response
- Narrowing the scope of the problem as specifically as possible
- Identifying a variety of resources that may be of assistance in
developing a deeper understanding of the problem
- Developing a working hypothesis about why the problem is occurring.
c. Response phase shall develop innovative solutions/measures
to solve the problem. The process shall include:
- Brainstorming for new interventions
- Searching for what other communities with similar problems have done
- Choosing among the alternative interventions
- Outlining a response plan and identifying responsible parties
- Stating the specific objectives for the response plan
- Carrying out the planned activities
d. Assessment phase shall evaluate the outcome of the initiated response to address the problem.
It shall include:
- Determining whether the plan was implemented
- Collecting pre – and post–response qualitative and quantitative data
- Determining whether broad goals and specific objectives were attained
- Identifying any new strategies needed to augment the original plan
- Conducting ongoing assessment to ensure continued effectiveness.
3. Managing Change
The implementation of CSOP shall necessitate changes in the police systems and procedures in the
precinct. This change shall be properly managed by communicating a clear vision and objectives to all
involved.
This shall include explaining the benefits of this change, identifying steps for this change to happen and
creating an organization-wide commitment to change.
B. Supportive Local Executives
The performance of local chief executives is inherent and indispensable in the effectiveness of the peace
and order campaign within their respective localities. To further emphasize these roles in the
context of the CSOP system, additional functions and duties of LCEs as NAPOLCOM
deputies are as follows:
(NAPOLCOM Memorandum Circular No. 2015-003)
- Formulate and adopt effective mechanisms for the coordination, cooperation and consultation
involving the local executives, citizenry and law enforcement agencies;
- Formulate and pursue a three-year, term -based Peace and Order and Public Safety Plan;
- Convene the Peace and Order Council (POC) quarterly, or as often as the need arises, and
submit semestral POC Accomplishment Report, following the guidelines and policies of the
DILG; and,
- Perform and exercise such other functions and duties as maybe duly authorized by the
Commission.

To carry out these duties and responsibilities, the Mayor shall:

1. Formulate and adopt effective mechanisms for the coordination, cooperation and consultation
involving the local executives, citizenry and law enforcement agencies.
2. Provide inputs and ensure assistance and support to the IntegratedArea/C ommunity Public
Safety Plan (IA/CPSP) as recommended by the head of the local police unit.
3. Formulate and pursue a three (3) year, term -based, Peace and Order and Public Safety Plan
(POPS Plan), following the guidelines and policies of the DILG, and within the period prescribed
by the latter, which shall be incorporated in the Comprehensive Development Plan of the local
government.
4. Convene and steer the Peace and Order Council to review, update and approve the IA/CPSP
and ensure its integration to the Peace and Order Public Safety (POPS) Plan and monitor its
implementation.
5. Supervise the City/Municipal POC to gather data, analyze, draft and update the local plans.
6. Mandate the full cooperation of all partner agencies/organizations in meetings, trainings, and
seminars.
7. As prescribed by law, fund and implement the CSOP programs, projects, services and
activities especially those included in the POPS Plan.
8. Facilitate the implementation, monitoring and evaluation activities of the CSOP programs and
projects.
9. Designate necessary personnel and mobilize other resources to ensure successful
implementation of CSOP.
10. Implement information, education and communication activities for the effective
implementation of the CSOP programs, projects and activities.
11. Coordinate with the National Police Commission Regional/Provincial Office on all CSOP
-related activities.
12. Perform or exercise such other additional functions and duties as may be duly authorized.
The Role of the City/Municipal Peace and Order Councils (POCs) The City/Municipal POCs
shall:
1. Fully participate in conferences and trainings on CSOP and Peace and Order Public Safety
(POPS) Planning.
2. Participate as needed in CSOP consultations.
3. Coordinate with communities/barangays for data-gathering and action planning.
4. Assist in the implementation of CSOP activities.
5. Ensure inclusion of CSOP strategies, or programs, projects, services and activities in the
POPS Plan.
6. Monitor the implementation of POPS Plan including CSOP programs, projects, services and
activities.

C. Strengthened Community Partnerships The local community shall contribute and fill the gap
in policies deficiencies considering the police' in adequacies in manpower, mobility,
communications and firepower especially because people support is desideratum of police
effectiveness and success.
The CSOP triumvirate shall solicit and enter into partnerships and alliances with all interested
groups, NGOs, and civic organizations. These may include delineating specific tasks,
contributing resources, identifying accountabilities and sharing responsibilities.
To be able to engage the community, the police shall undertake a CSOP
information and education advocacy program using the AIDA communication model. The acronym AIDA
stands for Attention, Interest, Desire and Action. AIDA identifies the four stages that the community
goes through before committing to take part in programs/activities. The city/municipal police, thru
the Chief of Police, shall initiate and implement a CSOP AIDA communication strategy that shall generate
attention, promote interest, cultivate desire and entice people to action for CSOP.
The citizenry, shall be expected to:
1. Provide data, information and inputs to the police and local executives on problems, issues and
concerns in their locality;
2. Mobilize and organize volunteers as force multipliers who can assist in intelligence information-
gathering, incident or crime reporting,neighborhood watch or ronda system, medical and traffic
assistance; andemergency and disaster response; and Share resources and assist in the implementation
of CSOP programs projects and activities.

CSOP Strategies and Initiatives

A. Organizational Strategies
As a philosophy, the CSOP system shall be the approach to policing taken by every police officer. It shall
be the process of changing the mind set and attitude of the members of the police force in solving
criminality and delivering services to the community. Because of this, the PNP shall make sure that the
CSOP system shall form part of the individual scorecard of police officers and that the implementation of
the CSOP shall be monitored and included in police performance assessment.
The City/Municipal Police Station shall undertake the full implementation of CSOP. The City/Municipal
Police Station shall be organized in a manner that reflects the commitment to CSOP and community
problem solving.
The CSOP system shall work within the established and existing local interagency coordinating
mechanisms in the locality like the City/Municipal Peace and Order Council (CPOC/MPOC).
B. Operational Initiatives
At the City / Municipal level the focus of the CSOP is on enhancing and strengthening community
partnership.
Initiative 1 – The Local Chief Executive and the Chief of Police shall strengthen community partnership
through crime prevention and problem-solving activities.
The police, in coordination with the LGU shall:

1. Conduct regular and structured meetings (“pulong-pulong”) and/or public dialogues with the community
or with community representatives to include but not limited to Muslim, other indigenous peoples (IP)
communities and vulnerable groups to identify top issues and concerns of the community using a
problem-solving approach;
2. Organize and conduct institutional dialogues on the implementation of rights-based community policing
with Barangay Human Rights Action Centers (BHRACs) as grass root partners;
3. Plan and implement neighborhood watch or other self-help mechanisms that encourage local
community involvement in policing and engage the services of Barangay Tanods and/or Civilian Volunteer
Organizations
(CVOs), and other force multipliers;
4. Plan and implement alternative activities for meetings and interactions with various sectors of the
community to listen to their views and requests on police activities to serve as venue in providing
information on preventing crimes and accidents and for intelligence gathering purposes;
5. Conduct regular residence, school and workplace visitations;
6. Conduct foot and bicycle patrols, conversing with the residents and doing the following:
- Note the presence of strangers
- Note common community concerns like accumulation of garbage, busted water pipes, broken
streetlights and others
- Occasionally questioning persons with suspicious behavior
- Keep an eye on places prone to traffic accidents, traffic violations, or potential sources of conflicts
between or among motorists
- Give counsel and guidance to children in conflict with the law (CICL)
- Note other issues and concerns affecting the delivery of basic services
7. Receive and engage community organizations and individuals visiting the police station;
8. Undertake crime prevention projects and activities as a result of problem solving exercises done in
coordination and consultation with the community:
- Provide mechanisms for reporting of incidents, crimes and community safety concerns .
- Entice and involve the community to take part in the reporting of incidents, crimes, and community
safety concerns through SMS, calls and on-line reporting
9. Conduct Information - Education - Communication (IEC) activities on crime prevention in school,
business establishments, commercial areas and barangays.
- Develop IEC plan (ComPlan)
- Provide resources for the ComPlan
- Develop IEC materials (e.g., brochures, flyers, slogans and audiovisual presentation s (AVPs)
- Develop a social media strategy optimizing the use of social media (Facebook, Twitter, YouTube, etc.)
- Publish/display community directories in strategic area in support of projects-
- Share crime prevention tips and other public safety information
11. Display on billboard enticing citizen to be involved in CSOP; and
12. Plan and implement, in coordination with concerned line agencies, other community relations activities
like Medical and Dental missions, environmental projects and activities (clean and green), sports
competitions, cultural festivals and livelihood seminars .

Initiative 2 – The police shall optimize collaboration with the Mayor by the
following:
1. Assist NAPOLCOM in conducting orientation for newly elected Mayors emphasizing their
responsibilities as NAPOLCOM deputies;
2. Plan and conduct periodic peace and order review and assessment to be presented to the Mayor and
POC including an assessment of the efficiency and effectiveness of police programs;
3. Identify strategies for top peace and order and public safety issues of the community;
4. Present the Integrated Area/Community Public Safety Plan (IA/CPSP) (consolidated CSOP Plan) to the
Mayor;
5. Regularly meet with the Mayor and gain his/her commitment and support.
C. Support Initiatives
The police shall increase policing presence in the community by organizing and strengthening their force
multipliers, to include the incorporation of the following programs: Pulis Nyo Po sa Barangay, Barangay
Peacekeeping Action Teams (BPATs), Barangay Intelligence Networks (BINs).
The key to generating the best community support shall be the organization of the community specially
the force multipliers. Per previous police tactical experiences, particularly in anti-terrorism efforts, it is
suggestedthat the force multipliers be organized into three groups namely : 1) operational,
2) support and 3) united front.
CSOP Program Development
Framework
Based on the experience of CSOP Implementation in the pilot sites, a CSOP Program Development
Framework was developed. CSOP emphasizes proactive problem solving in a systematic and routine
fashion. Rather than
responding to crime only after it occurs, community policing encourages the CSOP Triumvirate to
proactively develop solutions to the immediate underlying conditions contributing to public safety
problems.
Problem solving must be infused into all police operations and guide decision-making efforts. The police
is encouraged to think innovatively about their responses and view making arrests as one of a wide array
of potential responses.
The following shall comprise the stages of program/project implementation under the CSOP framework:
A. Problem Identification – The initial stage of CSOP program/project development shall be the process
of identifying problems in the community through consultations with local officials
(barangay/city/municipal), residents, sectoral groups, government as well as non-organizations in the
locality. Problem Identification shall include the process of recognizing the issues and concerns of people
in the community and searching for opportunities that are directed towards addressing such concerns.
The objective shall b e to take stock of the problem by clearly identifying what aspect needs to be
addressed as well as identifying what information needs to be collected, analyzed and assessed.
(Problem Identification Template Used in the Pilot Sites is in
Annex 2).
B. Program Planning – This stage shall basically involve the identification of schemes or activities that
will help address the problem. It shall include the investigation of the environment and the assessment of
the
technical, financial, economic and operational viability of the suggested programs. Specifically, it shall
look into the details like targets, location, processes, physical and financial resource requirements.
Program
planning shall seek the most suitable legal, administrative and organizational arrangements to ensure that
implementation will proceed as planned and the program properly managed. (Action Planning Matrix
used in the Pilot Sites is in Annex 2.)

C. Resource Mobilization – After a program shall have been found to be

feasible in all aspects, the next step shall be to secure financing. In the
CSOP process, this shall include the incorporation of the CSOP plan to the Integrated Area /Community
Public Safety Plan that shall be prepared by the police and the POC. The COP shall present to the POC
the CSOP Plan
that he/she prepared based on consultation he/she has made with the barangays under his jurisdiction.
D. Program Implementation and Operation – T he CSOP Triumvirate shall establish a project
execution system to ensure that the CSOP programs are implemented as scheduled. The system shall be
designed to
anticipate problems and resolve them as they occur.
E. Program Monitoring and Evaluation – CSOP monitoring and evaluation shall start from the time that
programs are approved and carried on to the actual implementation.

ANNEXES

Annex I
CSOP ISSUANCES
NAPOLCOM ISSUANCES
DILG ISSUANCES
PNP ISSUANCE

Republic of the Philippines

Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
Quezon City
MEMORANDUM CIRCULAR NO. 2015-003
PRESCRIBING ADDITIONAL FUNCTIONS AND DUTIES OF LOCAL CHIEF EXECUTIVES (LCEs) AS
NAPOLCOM DEPUTIES AS AUTHORIZED UNDER SECTION 64 OF REPUBLIC ACT NO. 8551
WHEREAS, Article XVI, Section 6 of the 1987 Constitution mandates the establishment in the
country of one police force that is national in scope and civilian in character, to be administered
and controlled by a national police commission;
WHEREAS, Section 14 of Republic Act No. 6975 as amended by Section 5 of R.A. 8551, provides
that the National Police Commission (NAPOLCOM) shall exercise administrative control and
operational supervision over the Philippine National Police ( PNP);
WHEREAS, R.A. 6975 provides that the NAPOLCOM shall be an agency attached to the
Department of the Interior and Local Government (DILG) for program and policy coordination, and
the Philippine National Police (PNP) shall be a bureau within the DILG;
WHEREAS, Section 64 of R.A. 8551 provides that: “Governors and mayors, upon having been
elected and having qualified as such, are automatically deputized as representatives of the
National Police Commission in their respective jurisdiction. As deputized agents of the
Commission, local government executives can inspect police forces and units, conduct audit, and
exercise other functions as may be duly authorized by the Commission”; (Emphasis and
underscoring supplied)
WHEREAS, pursuant to the abovementioned authority, the NAPOLCOM issued on 12 July 2015
Resolution No. 2015-342 empowering the PNP to perform its role as a community and service
oriented agency through the adoption of the Community and Service-Oriented Policing (CSOP)
System involving the local executives, the PNP and the community;
WHEREAS, as defined in NAPOLCOM Resolution No. 2015-342, the CSOP System refers to the
promotion of peace and order and public safety and the strengthening of local government
capability aimed towards the effective delivery of basic services to the citizenry and which shall
serve as the foundation of community-oriented policing and crime prevention strategy in the
country.
WHEREAS, NAPOLCOM Resolution No. 2015-342 also provides that the CSOP System shall be
undertaken through coordination and cooperation of the local executives, the citizenry, and the
integrated law enforcement agencies by way of program or project complementation and sharing
of funds, personnel and logistics.
WHEREAS, aside from the aforementioned additional functions and duties imposed by the
NAPOLCOM on LCEs as its deputies, Section 51 of R.A. 6975 also provides that Governors and
Mayors, as deputies of the Commission (NAPOLCOM) in their respective territorial jurisdiction,
shall discharge the following functions:
“(a) Provincial Governor –
(1) Power to Choose the Provincial Director. – The provincial governor shall choose the provincial
director from a list of three (3) eligibles recommended by the PNP regional director.
(2) Overseeing the Provincial Public Safety Plan
Implementation. – The governor, as chairman of the provincial peace and order council, shall
oversee the implementation of the provincial public safety plan, which is prepared taking into
consideration the integrated community safety plans, as provided under paragraph (b) (2) of this
section.

(b) City and Municipal Mayors –

(1) Operational Supervision and Control. – The city and municipal mayors shall exercise operational
supervision and control over PNP units in their respective jurisdiction except during the thirty (30) day
period immediately preceding and the thirty (30) days following any national, local and barangay
elections. During the said period, the local police forces shall be under the supervision and control of the
Commission on Elections. the term 'operational supervision and control' shall mean the
power to direct, superintend, oversee and inspect the police units and forces. It shall include the power to
employ and deploy units or elements of the PNP, through the station commander, to
ensure public safety and effective maintenance of peace and order within the locality. For this purpose,
the term 'employ 'and 'deploy' shall mean as follows: 'Employ' refers to utilization of units or elements of
the PNP
for purposes of protection of lives and properties, enforcement of laws, maintenance of peace and order,
prevention of crimes, arrest of criminal offenders and bringing the offenders to
justice, and ensuring public safety, particularly in the suppression of disorders, riots, lawless violence,
rebellious seditious conspiracy, insurgency, subversion or other related activities.

'Deploy” shall mean the orderly organized physical movement of elements or units of the PNP
within the province, city or municipality for purposes of employment as herein defined.
(2) Integrated Community Safety Plans. – The municipal/city mayor shall, in coordination with the
local peace and order council of which he is the chairman pursuant to Executive Order No. 309, as
amended, develop and establish an integrated area/community public safety plan embracing
priorities of action and program thrusts for implementation by the local PNP stations”
xxx
WHEREAS, in addition to the abovementioned functions, Section 63 of R.A. 8551 vested upon Mayors,
as deputized representatives of the NAPOLCOM, the following additional powers and authority over the
police within the irrespective jurisdictions:
(1) Other Powers. In addition to the aforementioned powers, city and municipal mayors shall have the
following authority over the PNP units in their respective jurisdictions: (I) Authority to choose the chief of
police from a list of five (5) eligibles recommended by the provincial police director, preferably from the
same province, city or municipality: Provided, however, That in no case an officer-in-charge be
designated for more than thirty (30) days: Provided, further, That the local peace and order council may,
through the city or municipal mayor, recommend the recall or reassignment of the chief of police when, in
his perception, the latter has been ineffective in combating crime or maintaining peace and order in the
city or municipality:

Provided, finally, That such relief shall be based onguidelines established by the NAPOLCOM:
(ii) Authority to recommend to the provincial director the transfer, reassignment or detail of PNP
members outside of their respective city or town residences; and
(iii) Authority to recommend from a list of eligible previously screened by the peace and order
council the appointment of new members of the PNP to be assigned to their respective cities or
municipalities without which no such appointments shall be attested: Provided, That whenever
practicable and consistent with the requirements of the service, PNP members shall be assigned
to the city or municipality of their residence. The control and supervision of anti-gambling
operations shall be within the jurisdiction of local government executives”

xxx

WHEREAS, as used in the afore-cited provision, the term Integrated Area/Community Public
Safety Plan (IA/CPSP) refers to the programs and activities within the POPS Plan, which are being
implemented by the local PNP stations; the term Peace and Order and Public Safety Plant (POPS
Plan) refers to a plan formulated by the local Peace and Order Council (POC) which consists of
programs and activities on peace and order, and public safety; and the term Provincial Public
Safety Plan refers to the consolidated IA/CPSP of the cities and municipalities within the province;
WHEREAS, in furtherance of the above mandates, the DILG issued
Memorandum Circular No. 2011-24 providing for the duties and functions of the Provincial City
and Municipal Peace and Order Councils, and the formulation of Peace and Order and Public
Safety (POPS) Plan, and such guidelines and other directives the DILG shall/may issue consistent
with its peace and order and public safety plans and programs;
WHEREAS, the performance by the LCEs of all the aforementioned functions and duties are
inherent and indispensable in the effectiveness of the peace and order campaign within their
respective localities and ultimately withinthe country;
WHEREAS, pursuant to Section 52 or R.A. 6975, as amended by Section 65 of R.A. 8551, the
deputation of LCEs by the NAPOLCOM may be suspended or withdrawn by the Commission
based on the following grounds:
“SEC. 52. Suspension or Withdrawal of Deputation.- Unless reversed by the President, the
Commission may, after consultation with the provincial governors and congressman concerned,
suspend or withdraw the deputation of any local executive for any of the following grounds:
(a) Frequent, unauthorized absences;
(b) Abuse of authority;
(c) Providing material support to criminal elements; or (d) Engaging in acts inimical to national
security or which
negate the effectiveness of peace and order campaign.
(Emphasis supplied)
xxx
NOW THEREFORE, the Commission, pursuant to its constitutional and statutory mandates, HEREBY
RESOLVES TO AUTHORIZE, AS IT HEREBY AUTHORIZES, Governors and Mayors as deputies of the
Commission, to exercise the following additional functions and duties:
1. Formulate and adopt effective mechanisms for the coordination, cooperation, and consultation
involving the local executives, citizenry and law enforcement agencies created under R.A. 6975, as
amended,
consistent with and in pursuance of the Community and Service- Oriented Policing (CSOP) System under
NAPOLCOM Resolution No. 2015-342 and such other NAPOLCOM issuance/s as may hereafter be
promulgated in relation thereto;
2. Formulate and pursue a three (3) year, term -based, Peace and Order and Public Safety Plan (POPS
Plan) following the guidelines and policies of the DILG, and within the period prescribed by the latter,
which shall be incorporated in the Comprehensive Development Plan of the local government unit;
3. Convene the Peace and Order Council (POC) quarterly, or as often as the need arises, and submit
semestral POC Accomplishment Report, following the guidelines and policies of the DILG; and
4. Perform or exercise such other additional functions and duties as may be duly authorized by the
Commission, as provided under Section 64 of R.A. 8551.
31
Upon good cause shown, the President may, directly or through the Commission, motu proprio restore
such deputation withdrawn from any local executive” .

RESOLVED FURTHER that the failure of a Local Chief Executive, as deputy of the Commission, to
perform the additional functions and duties herein authorized, shall be deemed engaging in acts which
negate the effectiveness of the peace and order campaign in the country and which, once validated or
established pursuant to the procedure outlined under NAPOLCOM Memorandum Circular No. 99-010 as
amended by NAPOLCOM Memorandum Circular No. 2001- 003, shall be a ground for the suspension or
withdrawal of his/her deputation by the Commission, pursuant to Section 52 (d) of R.A. 6975 as amended.
All Memorandum Circulars or issuances, or any part thereof, which are inconsistent with this
Memorandum Circular are hereby repealed or amended accordingly.
This Circular shall take effect after fifteen (15) days from the filing of a copy hereof at the University of the
Philippines Law Center pursuant to Sections 3 and 4 Chapter 2, Book VII of Executive Order No. 292,
otherwise known as “The Revised Administrative Code of 1987”, as amended. APPROVED this 12th day
of NOVEMBER, 2015 in Quezon City, Metro Manila, Philippines.

Republic of the Philippines

Department of the Interior and Local Government
NATIONAL POLICE COMMISSION
Quezon City
RESOLUTION NO. 2015- 342

RESOLUTION TO EMPOWER THE PHILIPPINE NATIONAL POLICE (PNP) TO PERFORM ITS ROLE
AS A COMMUNITY AND SERVICE -ORIENTED AGENCY THROUGH THE ADOPTION OF THE
COMMUNITY AND SERVICE-ORIENTED POLICING (CSOP) SYSTEM INVOLVING THE LOCAL
EXECUTIVES, THE PNP AND THE COMMUNITY, AS MANDATED UNDER S ECTION 2 OF R.A. 6975,
AS AMENDED BY R.A. 8551
WHEREAS, Section 6, Article XVI of the 1987 Constitution specifically declares that “The State shall
establish and maintain one police force, which shall be national in scope and civilian in character, to be
administered and controlled by a national police commission. The authority of local executives over the
police units in their jurisdiction shall be provided by law,”
WHEREAS, pursuant to its civilian character, Republic Act No. 6975, as amended by Republic act No.
8551placed the Philippine National Police (PNP) under the Department of the Interior and Local
Government (DILG) together with the National Police Commission (NAPOLCOM), the Bureau of Fire
Protection (BFP) and the Bureau of Jail Management and Penology (BJMP). The enabling laws further
prescribed that the PNP's civilian character shall be paramount (Section 2, R/A/ No/ 6975) and that it “x x
xsh all be a community and service oriented agency” (Section 2, R.A. No. 8551) ;
WHEREAS, as a bureau of the DILG, the PNP is called upon to support the mandate of the DILG to
promote and strengthen local autonomy and rural development and ensure public order and safety.
Accordingly, the PNP's core mandate, which is to promote peace and order and ensure public safety is
complemented by a third mandate, i/e/, “x x x further strengthen local government capability aimed
towards the effective delivery of the basic services to the citizenry/” Section 2 of R/A/ 6975, as amended,
state s.

“Section 2. Declaration of Policy. – It is hereby declared to be the policy of the State to promote
peace and order, ensure public safety and further strengthen local government capability aimed
towards the effective delivery of the basic services to the citizenry through the establishment of a
highly efficient and competent police force that is national in scope and civilian in character.
Towards this end, the State shall bolster a system of coordination and cooperation among the
citizenry, local executives and the integrated law enforcement and public safety agencies created
under this Act. The police force shall be organized, trained and equipped primarily for the
performance of police functions. Its national scope and civilian character shall be paramount. No
element of the police force shall be military nor shall any position thereof be occupied by active
members of the armed Forces of the Philippines.”(underscoring supplied)

WHEREAS, to accomplish the above mandates of the PNP, the enabling law R.A. 6975, as
amended, empowers the DILG to establish and bolster a system of coordination and cooperation
among the citizenry, local executives and the integrated law enforcement and public safety
agencies created therein; WHEREAS, to bolster a system of coordination and cooperation, the
local executives, the citizenry and the abovementioned law enforcement agencies shall work
together through the complementation of their respective community and service-oriented
policing programs and projects and through sharing of their respective funds, personnel and
logistics;
WHEREAS, building on the past initiatives on community-oriented policing strategy, as outlined in
NAPOLCOM Resolution No. 2000 -157, dated October 31, 2000, and the Community-Oriented
Policing System (COPS) Operations Manual for the PNP published in 2000 and other relevant
issuances of the PNP, the Community and Service -Oriented Policing (CSOP) System is intended
to enable the PNP to perform its mandate, particularly the mandate to support the strengthening
of local government capability for the effective delivery of the basic services to the citizenry;
WHEREAS, the faithful compliance by the PNP with its third mandate will bring it closer to the
community and will be regarded by the people as a partner in community development;
WHEREAS, the CSOP System shall bolster community and service oriented activities in the
locality and thereby gain the trust and support of the local government and the community towards
better cooperation and coordination for local development;
WHEREAS, pursuant to Section 64 of R.A. 8551 and consistent with the CSOP System, the LCEs, as
deputies of NAPOLCOM, shall formulate and adopt a mechanism for the collaboration and cooperation
involving the local executives, citizenry and law enforcement agencies created under R.A. 6975, as
amended, as well as other agencies existing and operating in the locality;
WHEREAS, consistent with the above objective, the DILG, with support from the European Union (EU)
under the EU-Philippines Justice Support
Programme II (EP-JUST II Programme), has adopted the said Programme to policing strategy, through
Department Order No. 2014 -164, dated September 30,2014, creating the interagency Technical Working
Group (TWG) on COPS with the following as members: DILG, NAPOLCOM, PNP, Philippine Public
Safety
College (PPSC), National Commission on Muslim Filipinos (NCMF), Commission on Human Rights
(CHR), Foundation for Crime Prevention (FCP), and the National Commission on Indigenous Peoples
( NCIP);

NOW THEREFORE, the Commission, pursuant to its constitutional and statutory mandates, HEREBY
RESOLVES TO ADOPT, AS IT HEREBY ADOPTS, the CSOP System as the foundation of community-
oriented policing and crime prevention strategy in the country. The CSOP System refers to the promotion
of peace and order and public safety and the strengthening of local government capability aimed towards
the effective delivery of basic services to citizenry. It shall be undertaken through collaboration and
cooperation of the local executives, the citizenry, and the integrated law enforcement agencies by way of
program or project complementation and sharing of funds, personnel andlogistics.
RESOLVED, FURTHER , that the PNP's Directorate for Community Affairs and Development (DCAD)
and its subordinate offices/units shall be restructured to effectively comply with the requirements of the
CSOP System, and shall be given priority in the PNP's annual appropriation to ensure sufficient funding
for personal services, maintenance and other operating expenses and capital expenditures.

APPROVED this 21st day of July, in Quezon City, Metro Manila,

Philippines.