Bennett University

School of Management
BBA 2nd Yr. 3rd Semester (Batch: 2020-23): NGO/Community Project

Objective:

Idea of social work through community services has come up and progressed out of humanitarian
and democratic ideals, and its values are based on respect for the equality, worth, and dignity of
all people. Engagement in community services is intended to address the barriers, inequities and
injustices that exist in society and its goal is to help people to develop their full potential, enrich
their lives, and prevent dysfunction by volunteering themselves as change agents in society and
in the lives of the individuals, families, and communities they serve.

One of the objectives of the course on community service is to instil in students a profound
understanding of community responsibility as well as to provide a medium to reinforcing skills
learned in the classroom. The course is designed to groom business leaders by making them
aware of their social and ethical responsibilities. This course aims at giving the students a
‘learning by doing’ experience of community services within the academic curriculum. The
course intends to give an exposure to the areas that need to be served through community
service, the challenges that one faces when trying to serve and the solutions that can be explored.
In order to progress in a structured manner, the students will be expected to be engaged with
organisations that are dedicated towards such activities. The activities may revolve around
various issues like society, health, safety, literacy, women empowerment, care for child and
senior citizens or the environment. On completion of the course the students would learn to make
meaningful contributions in the areas in which they wish to work and then reflect on their work
by way of writing reports and making presentations.

By the end of this program, students should have the following knowledge, skills and values or,
Course-Specific Learning Outcomes (CO):

CO1: identify specific issues and need of target community or populations that can be addressed
through student involvement

CO2: Plan and execute a project designed to respond to identified needs/issues

CO3: learn basic communication and relationship skills to underserved and under‐represented
populations. 
CO4: Demonstrate use of non‐verbal and verbal skills in a helping relationship

CO5: Self appraise their work in terms of the contributions made as well as the challenges faced
and remain committed to these causes in the years to come

TEACHING AND LEARNING STRATEGIES

NGO/Community Project at the starting 2nd Yr. of Three-Year BBA program (Year-2nd) is
mandatory for all the students. It is a 4-credit course. The duration of this project is 4-5 weeks
from Nov. to December 2021. Every student will be assigned or choose a research project or,
select an NGO (Non-Government Organization) operates in your respective area (preferably near
to your hometown) should be aligned with the aim and objective of your study.

This is a project-based 100% applied course. The students learn by way of exploring real-world
challenges and finding innovative ways address the same. The course instructors constantly
motivate and guide students through to the completion of the course. The students have option to
carry out this project in any one of three (or in combination) formats but for time being the 1 st
pint is applicable.

(i) Community service: Students will be encouraged to service the community and direct
experience with a local community agency.

(ii) Problem based service: Students will be placed in the community to work with an agency to
solve a problem.

(iii) Action Research: Students will work closely with faculty to engage in action- based
research to learn research methodology and apply it to the field.

In order to facilitate effective learning outcomes, the following process will be followed
1. The students work in groups (each with around 5-10 members) but looking to the pandemic
circumstances each students have work independently with the respective NGO of your
choice.
2. Each group (this is not applicable)
a. Co-ordinates with the chosen organisation and understands the scope of work
b. Sets out their Objectives and Goals
c. Delegates work and prepares a schedule for completion
d. Plan(s) an awareness campaign in case it involves engaging with community
members
e. Finishes the planned activity
3. There is no absolute regarding the number of hours, but the project should be substantial
enough to merit reflection on the course objective. However, a minimum of 40-50
community service hours at one or more sites identified for project is desired for completing
the course successfully.

EVALUATION STRATEGY
a) Ongoing evaluation:
(i) Participation in community service project (15 Marks)
 (ii) Submission of weekly structure reflection of the experiences and the challenges faced
(15 Marks)
b) Mid-terms: Presentation (30 Marks)
c) End-of-term: Final Report submission (to show evidence of your growth and
development in relationship and communication skills and understanding of civic
responsibility (40 Marks). The point no. a) ii will facilitate you while making the final
report.

Submission Timelines:

Faculty and Project Title Allocation 1st Dec. 2021

Final Report 25th Dec. 2021
Presentation 27th Dec. 2021 Onwards

Project Identification & Proposal:

The problem/ topic for the project should be aligned with the governments CSR (Corporate
Social Responsibility) objectives such as a) Health and safety, (b) Environmental concerns, (c)
Community development, (d) Human rights in relation to labour, e) Women Empowerment, and
f) Education and others (i) Customer satisfaction and fair competition, (ii) Accountability and
transparency in financial reporting, (iii) Maintaining relationship with suppliers). Students can
work in different NGOs or community service organization whose vision and mission should
have based on above dimensions. The details of the CSR objectives one can access or, referred
from government CSR websites. Accordingly, students are required to submit the proposal/
synopsis of the project to the faculty. The project proposal/ synopsis must include following:

a) Introduction and brief background of the topic chosen for the project.
b) Brief Introduction and vital details of the organization/s under study.
c) Statement of the problem.
d) Objectives of the Project (clearly stated in behavioral terms).
e) Literature Review.
f) Research Methodology:
 Research Design
 Nature and source of data/information to be collected.
 Sample and sampling technique. Rationale of chosen organization and the sample.
 Tools and Techniques to be used for data collection – details of the tools/questionnaire to
be used and its relevance with the objectives of the project.
 Method/s to be used for data collection.
 Data handling and analysis- organization and analysis of data. Statistical tools to be used
for analysis. Relevance of statistical tools with the objectives of the project.
g) Limitation of the proposed project, if any.
h) Future direction for further research (optional).
h) Any other relevant detail which will help better appreciation and understanding of the project
proposal.
Project Report Submission and Evaluation:

 The final copy of the project report has to contain all the modifications/corrections
suggested by the faculty.
 The report has to include a declaration by the student to the effect that he/she has not
resorted to any unethical practice while carrying out the research work and preparing the
report.
 The length of internship report is approximately 4000 words.
 The faculty will allot the grade to the students based on the evaluation of the project on
following parameters: 1) Appropriateness of research tools 2) Appropriateness of
research methodology 3) Preciseness of problem statement 4) Quality of data 5) Overall
quality of report.

Formulation of Project Report:

The Project Report must have the following:

 Cover Page – must have the Name and Roll No. of the Student and the Name of the
Faculty allocated, along with the Title of the Project.
 Detailed table of contents with page nos.
 All pages of the Project Report must be numbered as reflected in the table of contents.
 Approved Proposal (i.e., Project Proposal, approved proforma and bio-data of the guide)
properly bound in the project and not just stapled. Please note that project with stapled
Proposal will not be accepted.
 Certificate of originality- duly signed by the student and guide with dates.
 Introduction to the Project and Review of Literature along with brief details of the
organization/s under study.
 Rationale
 Statement of problem
 Objectives of the Project
 Scope of the study Research Methodology:
 Research Design
 Nature and Source of data/information collected
 Sample and Sampling method with rationale
 Details of the tools:
 The Questionnaire and other methods used and their purpose
 Reliability and Validity of the tools used
 Administration of tools and techniques
 Data collection
  Data Handling, Statistical tools used for Data Analysis
 Data Interpretation and Findings
 Recommendations
 Summary and Conclusion
 Limitations of the Project
 Direction for further research (optional)
 Reference/Bibliography
 Annexures/Appendices (Questionnaire used etc.)

Note: Research Methodology of the Project Report must have elaborate detail of all the
components of the methodology.

Text Format in the Project & size of the Project Report:

 Times New Roman 12 or similar, with 1.5 line spacing.

 A margin of 3.75 cm (1½ inch) is to be given on the binding edge while on the other
sides it is to be 2.5 cm (1 inch). The text of the report, including headings, figures, tables,
and notes, but excluding page numbers, must be accommodated within the page area.
 The maximum number of pages of the Report should be preferably between 40-70 pages.
 The standard size of paper of a Report is 21.5 cm (8½ inch) wide and 28 cm (11 inches)
long.
 Oversized figures and tables, if any, should be reduced to fit with the size of the report
but the reduction should not be so drastic as to impair clarity of their contents. One may
also fold these pages to fit with the report size.

Page Numbering:
 Page numbers for the prefacing materials of the report shall be in small Roman numerals
and should be centered at the bottom of the pages.
 Page numbers for the body of the report should be in Arabic numerals and should be
centered at the bottom of the pages. The pagination should start with the first page of
Chapter 1 and should continue throughout the text (including tables, figures, and
appendices).

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