MGT269 Chapter 3 Report
MGT269 Chapter 3 Report
COMMUNICATION
REPORT WRITING
• A report is a written, factual account that objectively
communicates information about some aspect of
business.
• A report gives
Information Ideas
Recommendations &
Survey findings
Actions
What is a REPORT?
Purpose of Report
To monitor & control To help implement To comply with legal @ To document work
operations. policies & procedures. regulatory performed for a client.
requirements.
SOURCE
Who initiates them
FREQUENCY
How often they are needed
TARGET
AUDIENCE Where they are being sent
LENGTH
How much detail they contain
SOURCE FREQUENCY
Routine @ periodic
Voluntary reports reports submitted
prepared on own on a recurring basis
initiative. (daily, weekly,
monthly..)
Special reports
Authorized reports present the result of
prepared at the specific, onetime
request of someone. studies @
investigations.
Classifications of Business Reports
TARGET
LENGTH
Long reports AUDIENCE Internal reports:
examine problem in for use within
detail and require organization. (less
extensive research & formal eg: memo
preparation time. format)
INFORMATIONAL ANALYTICAL
LETTER OF
Introduces your report to your audience
TRANSMITTAL
EXECUTIVE
Brief overview of the report’s most important points
SUMMARY
Format of an Analytical Report
INTRODUCTION:
Background of
Provide some background information of the company or series of events
problems or that show how the problems developed
issues
REFERENCES/BIBILIOGRAPHY
REFERENCES/BIBILIOGRAPHY
Appendices
• Questionnaires
• Sample of articles, newspaper cuttings, pictures
Planning Selecting
and Information Drafting Revising
Gathering and
Data Outlining