Qusayr Amra Site Management Plan January
Qusayr Amra Site Management Plan January
The Qusayr 'Amra Management Plan was developed by a joint Department of Antiquities - World Monuments Fund
team, and printed with support from World Monuments Fund, thanks to the contributions of the Robert W. Wilson
Challenge to Conserve Our Heritage and the Selz Foundation.
The Qusayr ‘Amra Conservation Project is a collaboration between the Department of Antiquities of Jordan, World
Monuments Fund and the Istituto Superiore per la Conservazione ed il Restauro.
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Section I – Site description and documentation
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Chapter 1 - The site
FOREWORD
The Hashemite Kingdom of Jordan is endowed with an exceptional variety of archaeological sites,
spanning the entire history of human presence in the region. Many of these sites have an Outstanding
Universal Value, as recognized by the inscription of four of them in the UNESCO World Heritage List.
One of these is Qusayr ‘Amra, the first in fact –together with Petra- to be inscribed in the World Heritage
List as early as 1985.
Many years have passed since that inscription, and the site has received from the Ministry of Tourism
and Antiquities and the Department of Antiquities the attention and protection it deserves. Although
regulations for such protection are in place, as well as facilities and personnel to ensure their implementation,
a comprehensive Site Management Plan for further enhancement of these regulations did not exist.
This document fills a gap in the Ministry’s and Department of Antiquities commitment to fulfill the
requirements of the World Heritage Convention. Site boundaries were defined in 2013 and with the
presentation of this Site Management Plan, the Jordanian Government complies with the World Heritage
Committee’s invitation to provide these essential documents.
This Site Management Plan is now an operational tool in the hands of the Ministry and of the Department
of Antiquities. Its implementation and follow-up will ensure the preservation to future generations of the
Outstanding Universal Values of this unique site.
HE Nidal Katamine
Minister of Tourism and Antiquities
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Section I – Site description and documentation
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Chapter 1 - The site
INTRODUCTION
It is with great pleasure that I am introducing the first comprehensive Site Management Plan for Qusayr
‘Amra World Heritage Site.
For many years the site lacked the tools required to make its inscription in the World Heritage List more
effective. With the official adoption of this Site Management Plan, the Department of Antiquities is
now able to improve on its protection and conservation approach, and to schedule conservation and
monitoring actions more efficiently.
Qusayr ‘Amra is a unique site that requires particular attention if we want to protect its Outstanding
Universal Values. Many visitors from all over the world come to the site, and they deserve to be welcomed
and provided with an indelible educational experience. The work of our team addressed all these issues
and we intend to implement measures to correct the present situation over the course of the next years.
An important component of the site management planning process was the consultation with and
involvement of the local community, in order to explore with them opportunities for economic and
cultural development. The entire process, from data collection to assessments, and from the definition
of policies to the identification of specific implementing actions, was an experience that the Department
of Antiquities intends to replicate at other important sites requiring the support of a comprehensive Site
Management Plan.
As every operational tool, this document is not the final word on the management of the site. We will
monitor the implementation of the actions recommended by the Plan and we will provide corrective
measures if issues arise in the course of action. A complete revision of the Site Management Plan will
follow after one year of trial implementation, in order to respond to upcoming challenges, or to reinforce
those actions that prove positive for the conservation and presentation of the site. Only by a continuous
site management implementation, monitoring and response we can be sure that our duty and responsibility
to preserve the Outstanding Universal Values of the site will be fulfilled.
HE Munther Jamhawi
Director General
Department of Antiquities of
the Hashemite Kingdom of Jordan
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Section I – Site description and documentation
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Chapter 1 - The site
TABLE OF CONTENTS
ABBREVIATIONS ..............................................................................................................................................11
ACKNOWLEDGMENTS ..................................................................................................................................13
EXECUTIVE SUMMARY..................................................................................................................................15
SECTION I – SITE DESCRIPTION AND DOCUMENTATION.....................................................23
CHAPTER 1 – THE SITE..................................................................................................................................25
1.1. Location and boundaries.........................................................................................................................25
1.2. Archaeological and historical contexts...............................................................................................27
1.3. History of interventions..........................................................................................................................28
1.3.1. Discoveries and early campaigns.......................................................................................................28
1.3.2. Conservation projects.........................................................................................................................29
1.4. Qusayr ‘Amra: a World Heritage Site..................................................................................................30
CHAPTER 2 – DOCUMENTATION.............................................................................................................31
2.1. Architecture and construction materials............................................................................................31
2.2. The mural paintings.................................................................................................................................32
2.3. The archaeological setting.....................................................................................................................36
2.4. Site plans and surveys..............................................................................................................................37
2.5. Photographic documentation................................................................................................................38
SECTION II – SITE ASSESSMENT AND ANALYSIS...........................................................................39
CHAPTER 3 – Physical conditions...................................................................................................................41
3.1. Condition assessment.....................................................................................................................................41
3.1.1 Infrastructures......................................................................................................................................41
3.1.2. Facilities and services..........................................................................................................................43
3.1.3. Regional and local development contexts.......................................................................................46
3.1.4. Physical conditions of the main building and architectural structures.......................................49
3.1.5. Physical conditions of paintings in main building.........................................................................53
3.2. Risk assessment........................................................................................................................................59
3.2.1. Natural threats.....................................................................................................................................59
3.2.2. Man-made threats................................................................................................................................60
CHAPTER 4 – THE MANAGEMENT CONTEXT..............................................................................................63
4.1. Legal status and protection....................................................................................................................63
4.1.1. National protection.............................................................................................................................63
4.1.2. International designation....................................................................................................................67
4.2. Competent authorities..............................................................................................................................69
4.2.1. The Department of Antiquities........................................................................................................69
4.2.2. The Ministry of Tourism and Antiquities........................................................................................72
4.3. Key stakeholders.......................................................................................................................................73
4.4. Financial resources...................................................................................................................................75
4.5. Visitors’ numbers, profile and impact................................................................................................76
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Section I – Site description and documentation
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Chapter 1 - The site
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Section I – Site description and documentation
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Chapter 1 - The site
ABBREVIATIONS
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Section I – Site description and documentation
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Chapter 1 - The site
ACKNOWLEDGMENTS
The Qusayr ‘Amra Management Plan was developed as part of the Qusayr ‘Amra Conservation Project,
jointly designed and implemented by the Department of Antiquities of Jordan, the World Monuments
Fund and the Istituto Superiore per la Conservazione ed il Restauro.
Our thanks go to Mr. Fares Hmoud (previous Interim Director General at DoA) and to Dr. Munther
Jamhawi (DoA Director General) for their support and advice throughout the project.
The local communities and the Municipalities of Muwaqqar and Azraq, represented by their respective
mayors and by numerous NGOs, met with the team in a number of occasions, sharing their views on the
future of the site.
The Royal Society for the Conservation of Nature and the Royal Botanic Garden provided information on
the natural environment of the site.
Mr. Hakim Al-Sabealah hosted one of the stakeholder meetings in his tent at the entrance of the site and
shared his concerns and vision for tourist-related activities.
The professors and students of the Hashemite University’s Queen Rania Institute for Tourism and Heritage
collaborated on the tourism surveys at the site and in a pilot activity for the design of new exhibits in the
visitor center. We would like to thank in particular Prof. Zeidan Kafafi, Prof. Firas Alawneh, and Prof.
Arwa Badran for their support, as well as the numerous students who participated in the tourism survey
project.
We would also like to thank the numerous institutional stakeholders that have participated in general as
well as one-on-one meetings, providing information and sharing views on conservation and development
strategies to implement on site. A more detailed list of these fundamental stakeholders is provided in
chapter 4 of this Site Management Plan.
Finally, our thanks go to Giovanna De Palma (ISCR), and Lisa Ackerman (WMF), for reading and
commenting on the final draft of this document.
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Section I – Site description and documentation
EXECUTIVE SUMMARY
Qusayr ‘Amra World Heritage Site (WHS) was inscribed in the World Heritage List in 1985. It consists of
a bath house with associated hydraulic features as well as a number of ancillary structures spread over a
2 km2 area in Wadi al-Butum, 85 km east of Amman along the Amman-Azraq highway. The site belongs
mainly to the latter part of the Umayyad period, and it has been dated on the basis of archaeological and
epigraphic data to a period comprised between 720 and 740 AD. There are however archaeological remains
belonging to earlier periods (mainly Paleolithic) and evidence of use of the building in later periods, such
as the Ayyubid-Mamluk period, as well as use until recent times by local Bedouins.
The site was inscribed in the World Heritage List for the presence of the most complete cycle of mural paintings
in existence for the Umayyad period. The themes recall leisure activities such as hunting, dancing, and music
playing, but there are also scenes that are still open to interpretation such as the presence of six kings paying
their respect to the Prince, of a woman on the edge of a pool observed by a crowd of onlookers, and of at least
one prophet (Jonah) whose story is narrated both in the Bible and the Qur’an. The dome in the caldarium is
internally decorated with a representation of the night sky, the earliest such representation on a non-flat surface.
A conservation project conducted by the Department of Antiquities (DoA), World Monuments Fund (WMF),
and the Istituto Superiore per la Conservazione e il Restauro (ISCR) is revealing the unexpected presence of
brilliant colors and details under layers of later additions of chemical products and repaintings. The project
has also addressed the conservation of the heavily eroded extrados of the vaults and of the wall bases, has
conducted archaeological surveys in the site’s area, revealing the presence of prehistoric remains as well as those
contemporary with the known Umayyad structures, and is addressing various other activities related to the
management, presentation and development of the site. The present document is a component of this project.
A first phase of documentation was conducted in order to gathering published and unpublished information
on the site from archives around the world. This phase was followed by on-site research and assessments and by
the organization of several stakeholders meetings and tourism surveys, which altogether provided information
on the state of conservation of the site, on possible threats to its integrity and authenticity, on management and
tourism issues and opportunities, and which allowed identifying the causes of the observed risks.
These assessments were followed by actions towards the improved conservation and management of the
site. These actions included conservation and research activities and metric surveys to establish the actual
legal boundaries of the site. They also ensured thorough implementation of a management planning
process that identified a number of core values besides the established OUV, and which elaborated policies
for each of the identified main topics concerning conservation and development at the site (see below).
The policies were then further elaborated in a number of strategies and actions presented in a 5-year action
plan and articulated by priority of intervention.
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Section I – Site description and documentation
Executive Summary
Site values
The values of Qusayr ‘Amra have been identified through in-depth technical analyses as well as through
broad consultations with stakeholders. Accordingly, a core set of values shapes the significance of the site
through the following components:
• Historic value: stemming from the contextualization of the site in its historical time, at the very core of
Arab expansion and during the apogee of the Umayyad caliphate;
• Archaeological value: deriving from the richness in archaeological structures and sites in the area
surrounding Qusayr ‘Amra, spanning over tens of thousands of years and providing information on
different modalities of human settlement in the badiya through time;
• Artistic/aesthetic value: linked to the presence of one of the most extensive cycle of paintings of early
Islamic art, with the unique testimony they provide in understanding the origins of this art as well as
its cultural, iconographic and technical references;
• Architectural value: deriving from the building style, techniques and materials as well as from the
advanced water channelling system allowing the existence of a bath complex and, seemingly, of gardens
and/or agricultural cultivations in the steppe;
• Natural value: linked to the existence of Wadi al-Butum and of its peculiar ecosystem, which presumably
was one of the key reasons why Qusayr ‘Amra was built there;
• Scientific value: deriving from the enormous potential of archaeological discoveries in the area, which
may sensibly impact the global understanding of Desert Castles’ structure and function as well as of
Umayyad territorial strategies and control;
• Social and symbolic values: stemming from the role held by Qusayr ‘Amra for local communities and
in the symbolic frames of reference of the Bedouin tribes who have occupied the land for centuries.
A further group of values, or also opportunities, includes all such elements deriving from the many
potential or effective uses of the site and producing secondary repercussions on stakeholders and the local
community. This group seemingly includes:
• Tourism and economic values and assets: deriving from people’s interest in the site, expressed through
their visit to it and triggering the development of associated income-generating activities such as tickets
sale, bookshop, cafeteria, tourists guide, sale of souvenirs etc.
• Educational assets: linked to the informative potential that the site retains over the general public of
any age and to the possibility of transferring these information through a variety of educational and
communication policies and strategies.
These core values are further reinforced and enhanced by the international recognition of the site’s OUV,
its authenticity and integrity, which have gained Qusayr ‘Amra the nomination as a WHS in 1985. The
OUV of Qusayr ‘Amra is linked to its exceptional paintings, which have no parallel during the Umayyad
period and which also provide an unprecedented corpus of images to investigate and understand early
Islamic art, its iconography, style and cultural/artistic references. Qusayr ‘Amra’s OUV is also associated
to the exceptional state of conservation of its architectural ensemble, a concept only introduced in the
retrospective Statement of OUV of 2010 and that includes the other features surrounding the site and its
environmental context. The authenticity of Qusayr ‘Amra is linked to the existence and state of conservation
of its remains, particularly the building with its decorative features but also the other structures recovered
in the surrounding area. Some remarks need being made in this regard, particularly in the light of the new
discoveries at the site. These discoveries suggest that the paintings at Qusayr ‘Amra are a challenging blend
of authentic background layer topped by modern modifications, which in some cases have sensibly altered
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Executive Summary
the original iconography. The restitution of the original Umayyad paintings through active removal of
all subsequent layers thus appears as a most necessary and compelling intervention if the authenticity of
attributes such as form and design is to be preserved.
The integrity of the site focuses on the physical conditions of the main monument building and on the
deterioration processes harming its conservation on the long term. Accordingly, the baths and reception
hall with their frescos remain intact, although threatened by a variety of factors such as erosion, flooding,
moisture penetration, dirt, graffiti and birds/insects’ deposits. Other threats come from development works
and encroachment from a variety of activities: the appropriate management of development interventions at
the site is a vital factor to the preservation of Qusayr ‘Amra’s integrity. The provision of adequate core and
buffer boundaries, the set up and enforcement of appropriate modalities to manage development works in
the area, and finally the mandatory execution of archaeological/environmental impact assessments and of
emergency archaeology are all key possible measures to mitigate the alteration of the area’s integrity.
Summary of threats
The conservation, management and presentation of Qusayr ‘Amra presents issues of various relevance,
whose long-term persistence may have an impact on the preservation of the site. The analysis of these
emerging issues and their root causes justify their merging in few thematic groups:
• Legal and institutional framework;
• Conservation and documentation;
• Maintenance and monitoring;
• Visitation and interpretation;
• Research and excavations;
• Facilities, services and infrastructures;
• Public awareness, education and community participation;
• Investments, marketing and funding.
Key issues within the “legal and institutional framework” concern the existing legal provisions for site
protection and management and their implementation. They also include site management responsibilities
and tasks, and their distribution among concerned staff and authorities, namely the Ministry of Tourism
and Antiquities (MoTA) and the Department of Antiquities (DoA). Within the “conservation and
documentation”, key issues particularly pertain the vision and strategy to conserve the site, as well as the
modalities for site conservation and the documentation of interventions and its easy accessibility.
Maintenance and monitoring are particularly relevant to the durable preservation of the site values. In this regard,
key emerging issues concern the strategy and modalities for monitoring and maintenance, as well as the staff
in charge for monitoring and maintenance and their responsibilities. Presentation and interpretation is another
important domain at the site, and it is currently particularly concerned by the lack of a vision and strategy for
site visitation and interpretation, including actions and tools to convey the values of the site. It also pertains to
the management of visitors’ impact on the conservation of the site, as well as the coordination among bodies
responsible for the design and development of site visitation and interpretation. Within the domain of research
and excavation, a key emerging issue is the definition of the strategy and modalities for future investigation and
researches, with the view to complete and integrate the quantity of studies and campaigns that to date have
characterized the main monument building and its immediate surrounding structures.
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Section I – Site description and documentation
Executive Summary
Facilities, services and infrastructures are of fundamental importance to allow a pleasant and appreciated visit
to the site, and are thus a tool for appropriate communication of the site values. This group of issues concerns
the facilities, services and infrastructures available at Qusayr ‘Amra, including those for tourism-related purposes.
Key evidences, in this regard, include the lack of shaded and sitting areas along the paths leading from the
site’s entrance to the main monument building, as well as the underuse of space in the visitor centre, against
a substantial lack of adequate spaces for cultural exhibitions and tourist services. They also include the lack of
proper disabled-friendly accesses and infrastructures and of adequate hospitality services, such as a souvenir
shop and a bookshop with thematic publications and maps available on site, increasingly required by tourists.
Public awareness, education and community participation are relevant in so far as they engage the local
community and the public in a durable engagement for the preservation of the site. Key emerging issues, in
this regard, concern the public knowledge on the cultural and natural significance of the site, as well as public
awareness on heritage preservation and appropriate behaviours. They also include the definition of modalities
and means to enhance public engagement and youth education. Finally, the thematic group on investments,
marketing and fundraising is of key importance to ensure the site continuous availability of funds for projects
implementation. In this regard, key emerging issues include the entity of national investments to improve
Qusayr ‘Amra’s conservation and tourist appeal, and private investments in tourism-related activities.
Qusayr ‘Amra World Heritage Site is an exceptional site that illustrates the transition from the Late Antique
to the early Islamic era and which displays the most extensive cycle of figurative paintings of Umayyad
times. These elements bear an outstanding universal value to the whole humankind, as it is recognized by
Qusayr ‘Amra’s inscription in the UNESCO World Heritage List. The long-term, sustainable conservation
and presentation of the site’s values, of its authenticity and integrity are a fundamental commitment of
Jordan towards its people and the whole humankind. These values shall be further enhanced through
continuous research and investigations by the national and international scientific community. Sustainable
conservation and site development will be reinforced through education and income-generating activities,
to ensure that strong socio-cultural ties link Qusayr ‘Amra to the local community and to its visitors. These
various aspects will be addressed through the collaborative efforts of the Jordanian authorities and its
international partners, in the framework of this comprehensive Site Management Plan.
Policies were formulated to achieve the following aims (by thematic group):
Appropriate use: Qusayr ‘Amra is an exceptional World Heritage Site conserving
among the most unique examples of early Islamic culture and
figurative art. As such, the use of the site will ensure that it remains
authentic to its original configuration and setting, including the
preservation of its natural ecosystem.
Legal and institutional framework: The legal and institutional framework will be conducive to the
conservation and presentation of the site’s values, authenticity
and integrity and will ensure the enforcement of protection
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Executive Summary
Maintenance and monitoring: Regular site monitoring and maintenance will ensure that the
values of the site, its authenticity and its integrity remain intact
and are properly conveyed to the local, tourist and scientific
communities. Tourism flows will also be closely monitored to
reduce their impact on the site.
Visitation and interpretation: Qusayr ‘Amra will be interpreted, presented and marketed to foster
the thorough understanding of its cultural and natural values as
expressed by the SMP. Communication and tourism strategies
will be designed to meet tourists’ needs and expectations, and will
endeavor to minimize visitation’s impact on site conservation. The
MoTA and the DoA will concertedly collaborate to ensure highest
interpretation and visitation standards through the synergy of their
specific expertise and competences.
Research and excavation: Research in Qusayr ‘Amra will be promoted in order to reinforce and
further enhance the OUV of the entire site. Renewed debate will
be fostered on the historic and artistic context of the paintings, and
further excavations will be programmed on the overall archaeological
context to allow its interpretation and the relationship with other
Umayyad sites in the Jordanian badiya. Investigations will be
undertaken as per the highest international standards and will ensure
that their outcomes are accessible to the international community and
the larger public. Accurate, periodic and accessible documentation
of excavations will ensure transparency of interventions and their
continuous revision in the light of new technical discoveries and
acquisitions. Provisions will be made to ensure that recovered artifacts
are accurately recorded, declared and returned to the local authorities
upon completion of researches.
Facilities, services and infrastructures: Qusayr ‘Amra World Heritage Site is a unique site that deserves
services and facilities appropriate to its fame. The visitor centre will
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Section I – Site description and documentation
Executive Summary
Public awareness, education Qusayr ‘Amra will represent an expression of Jordanian identity
and community participation: and culture, and its legacy will be recognized and protected by
locals and nationals as part of a common heritage. Awareness will
be spread among adults and the youth on its values and assets, and
heritage-friendly behaviours will be channelled here to educate
a whole new generation of Jordanians to the conservation and
respect for their past and their environment.
Investments, marketing and funding: Qusayr ‘Amra will be allocated an annual budget for its regular
maintenance and for site development, including tourism
enhancement. Extra-budgetary funds will be ensured through ad-
hoc fundraising activities to promote site conservation, investigation
and presentation. Community-based activities aiming at tourism
development in Qusayr ‘Amra and in the surrounding badiya will
be supported to enhance heritage-driven development in the area
and to reinforce community participation into site conservation
and presentation.
Within the “legal and institutional framework” policy framework, site management needs being structured so
as to ensure a clear and progressive distinction of management actions at the implementation, coordination
and strategic level. The strategic direction is proposed by a Joint Committee of technical experts, composed of
staff from of the MoTA and the DoA. The directions are expressed through a Medium Term Strategy (MTS),
expressing the vision and proposed interventions over a medium term time span of five years, and through a Site
Annual Plan (SAP), defining the short term implementation actions and available budget on a yearly basis. The
MTS and the SAP are prepared by the Joint Committee of technical experts and are submitted to the Director
General of the DoA for validation and approval. They are then forwarded to the Minister of Tourism and
Antiquities for endorsement, which ensures their legally binding value for implementation.
The Site Management Directorate (SMD) of the DoA is in charge for coordination of the effective
implementation of the MTS and SAP in their general structure and guidelines. The Site Management Unit
(SMU) is the field-based warrant of actions implementation, as defined in the SAP. The SMU is led by a
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Chapter 1 - The site
Executive Summary
Site Manager (SM), who is permanently based on site and who is responsible for daily maintenance and
monitoring of the site, for staff and guards supervision, and for the implementation and overseeing of
specific conservation, presentation and management projects. The SMU reports to the SMD through its
regional Directorate in Zarqa. Other urgent actions within the “legal and institutional framework” concern
the definition of duties and responsibilities and of coordination mechanisms between MoTA and DoA
and with other governmental institutions. They also include the capacity building of site staff.
“Conservation and documentation” actions include both the adoption of measures to address environmental
conservation and the development of specific guidelines to ensure appropriate intervention in case of an
emergency. Specific threats to address are the presence of birds and the continuing problem of graffiti. Finally,
the establishment of a documentation centre is strongly recommended. “Maintenance and monitoring” requires
not only the development of guidelines and protocols for their effective undertaking, but also the regular use
of specific forms that will help the site manager to address conservation issues, along with the establishment of
regular monitoring and maintenance cycles. “Visitation and interpretation” actions include a reconsideration of
the present displays and a development of new narratives based on the recent discoveries at the site.
“Research and excavation” is concerned with the development of a global research strategy and
agenda, of specific and project documents to address the investigation and preservation of the ancillary
structures at the site, the development of a site GIS, and the strict monitoring of excavation projects
within the boundaries of the site. “Facilities, services and infrastructures” include the improvement of
present structures, such as parking area and lavatories, as well as improvement of access for the disabled,
while avoiding any intervention that may modify the present setting. “Public awareness, education and
community participation” actions include the organization of community days and regular contacts with
local NGOs in order to develop opportunities for public engagement. Finally, ”investments, marketing
and funding” includes planning for the financing of projects, fundraising initiatives, as well as support for
private business initiatives, especially those implemented by the local community.
This Site Management Plan (SMP) should ideally be reviewed and updated every five years, under
coordination of the SMD. A first evaluation will be undertaken after one year from the approval and
endorsement of the plan, and modifications will be applied as per relevant emerging needs. This review
will include the implementation of new condition assessments, the evaluation of the impacts of projects
and actions conducted on site and assessment of possible impacts on the site’s OUV, the drafting of
recommendations for possible corrective actions, the organization of stakeholder meetings to discuss draft
recommendations, and submission to the joint MoTA-DoA Committee for adoption.
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SECTION I
SITE DESCRIPTION AND DOCUMENTATION
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Section I – Site description and documentation
Qusayr ‘Amra was declared a National Property and a Protected Area under the Antiquities Law of 1935 (art.
8) on 9 November 1939 and through declaration on the Official Gazette of Jordan on 2 December of the
same year (No. 656). No boundary was provided of the site, although the geographical coordinates reported
in the Gazette indicate that the object of national protection at that time was the above-mentioned baths
complex. Because of its exceptional artistic and archaeological features and conservation conditions, the site
was also inscribed in the UNESCO World Heritage List in 1985. In 2010 the adoption of the retrospective
Statement of Outstanding Universal Value (SOUV) by UNESCO recognized the other archaeological
remains and the environmental context as key elements of the Outstanding Universal Value of the World
Heritage Site (UNESCO 2010).
Site boundaries are being currently elaborated by the Department of Antiquities of Jordan (DoA) to ensure
thorough protection of the site’s values, authenticity and integrity (fig. 1.3). The process was initiated in
2009 by the DoA and came to a halt in 2011 due to conflicting competences and interests among a
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Section I – Site description and documentation
1.2. Site map after Vibert-Guigue and Bisheh 2007 (pl. 2b)
1.3. Draft boundaries of the World Heritage property and its buffer zone, as submitted to the Land and Survey Department in July 2013
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Chapter 1 - The site
1
The category includes almost 20 foundations with living accommodations, for which a reasonable assumption can be made of
use by the state, the ruling dynasty or by members of the Arabian aristocracy associated with the Umayyads (Grabar 1993). See
also Alhasanat et al 2010.
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Section I – Site description and documentation
2
The interpretation of these remains as a watchtower and a qasr/palace are currently agreed upon by scholars, but they are
not supported by concrete evidence or dedicated study. In this document these expressions shall be adopted to facilitate inner
reference to these structures, although their function remains uncertain and requires further investigation.
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Alois Musil, who succeeded in briefly visiting the baths complex before being forced to escape due to a
sudden Bedouin attack. Musil returned to the site in 1900 for a brief documentation campaign and then again
in 1901, this time with the painter Alphons Leopold Mielich, to integrate the documentation with further
photographs, drawings and measurements (Musil 1902; 1905; 1907) (fig. 1.9). At this time Musil and Mielich
undertook a first cleaning of the paintings with brushes and chemicals, which initiated their progressive
deterioration process. Some of the paintings were also detached from the walls and brought to Vienna for
study purposes, including a fragment of the renowned scene of the six kings, currently conserved at the
Museum of Islamic Art at the Pergamon Museum in Berlin.
Between 1907 and 1912 the site was visited by friars Antonin Jaussen and Raphaël Savignac from the Ecole
Biblique in Jerusalem, who carried out a new documentation survey of the site with new photographs and
measurements (Jaussen and Savignac 1922). During a new visit in 1909 Alois Musil thoroughly documented
one of the inscriptions and tried to detach and export another fragment of the paintings.
In the 1920s or early 1930s the site was made object of explorations and the documentation by Sir K.A.C.
Creswell (1932), at that time Inspector of Monuments in Palestine and Syria, and was visited by a number of
travelers, including Gertrude Bell. Later on, in the 1930s and up to the 1950s, Qusayr ‘Amra was repeatedly
visited by Gerald Lankester Harding (1959), Director of Antiquities of Jordan from 1936 to 1956 (fig. 1.10).
Not until the 1970s was the first major, comprehensive conservation project at Qusayr ‘Amra undertaken.
This work was carried out by the Spanish Museo Arqueológico Nacional (MAN) between 1971 and
1974. The project focused on the conservation of the paintings, from which soot and grime were removed.
They were then protected by a layer of shellac and highlighted through the repainting of the drawings’
outlines. In 1974 a major structural intervention on the top of the western wall was completed. This
included the placement of a reinforced concrete beam all along the top of the western wall, which was
dangerously out of plomb, the filling of a large crack on the western vault and its consolidation with a layer
of concrete. The project also included a series of archaeological interventions, such as the survey of the
extended archaeological area and the excavation of parts of the hydraulic system of the baths complex. In
1979 a Spanish monitoring mission from the MAN visited Qusayr ‘Amra to verify the process of ageing
and deterioration of applied chemical agents as well as the impact of natural factors on the conservation
works. In that occasion a second intervention took place on the central female figure of the western wall
of the main hall (Almagro et al. 1974, 1975, 2002).
Qusayr ‘Amra was again the object of coordinated national and international interventions between 1989
and 1996, when a team from the Institut Français d’archéologie du Proche-Orient (IFAPO) and the
DoA undertook an extensive documentation project with 1:1 reproduction of all paintings and their partial
soft cleaning as required for the correct execution of the documentation work. The project offered the
most comprehensive and detailed study ever made on the paintings of Qusayr ‘Amra (Vibert-Guigue and
Bisheh 2007; Vibert-Guigue 1991, 1992, 1994, 1996). It also allowed some archaeological campaigns that
led, among others, to the recovery and consolidation of the spur wall and of the saqiya (fig. 1.2, structures
10-11) (Bisheh and Vibert-Guigue 1991; Seigne 1991; Morin 1996). Additional conservation works also
29
Section I – Site description and documentation
included the new paving of the main hall, which was designed according to the casts left by the original
stone slabs in the ground (Bisheh et al 1997).
In 1996 a new Spanish mission from the University of Granada intervened on the paintings, particularly
those of the so-called “throne room”, to counteract the fast deterioration pace of the fixative (shellac)
used by the Spanish Museo Arquéologico Nacional in the 1970s (Medina Florez 1997; Medina Florez and
Garcia Bueno 2002). At the same time and until 1999, the site went through a set of coordinated actions
by the IFAPO, the French Embassy, UNESCO and the DoA. These actions targeted site presentation
and enhanced accessibility and included the design and construction of the new visitor centre, which was
inaugurated in 1999 (Morin and Vibert-Guigue 2000).
Since 2010 the site is undergoing a thorough conservation project targeting simultaneously the main building
and its decorative features, but also including the management planning of the site and its community-
based preservation and enhancement. The project is a joint collaboration between World Monuments
Fund (WMF), the Italian Istituto Superiore per la Conservazione ed il Restauro (ISCR) and the DoA.
To date, the project has allowed the structural consolidation and restoration of the main building and the
restoration of the western aisle (fig. 2.1, room IA), which particularly unveiled unprecedented features and
elements of the paintings. Stakeholders consultations have been conducted throughout the project for the
sustainable planning of the site, and the present Site Management Plan has been developed as part of this
project to ensure long-term and sustainable conservation of Qusayr ‘Amra.
Still today the site embeds these values and represents one of the key references for early Islamic art in the
region. In 2010 the retrospective SOUV adopted by the World Heritage Committee (WHC) reiterated the
reasons for inscribing the site in the World Heritage List according to criteria i, iii, and iv, adding a statement
of authenticity and of significance, and expanding the values of the site to include its archaeological and
environmental contexts.
30
Chapter 2 - Documentation
CHAPTER 2 – DOCUMENTATION
To the east of the main audience hall a smaller door leads to the steam bath. The area is divided in three
rooms of approximately 6 m2 each: the changing room or apodyterium; the warm room or tepidarium; and
the hot room or caldarium (fig. 2.2, respectively rooms V, VI and VII). The apodyterium is characterized
by a stone bench running along its southern and eastern walls and it is covered by a barrel vault. The
tepidarium and caldarium are respectively covered by a cross-vaulted roof and by a dome resting on
pendentives. They were warmed by the hot air coming from the nearby furnace and circulating in the
2.2. Plan of the building after Vibert-Guigue & Bisheh 2007 (pl. 4a)
31
Section I – Site description and documentation
The perimetral walls of the building are made with stone blocks and a rubble core (fig. 2.3). The structure
is similar to others of the same period, such as Hammam as-Sarrah, in the vicinity of Qasr Hallabat. In the
lower part, ashlars are alternated with small flat horizontal stones as to make setting beds regular. Similar
walls were also found in Qasr al-Kharraneh and in the Amman Citadel’s mosque. The internal part of the
wall is made of rubble of the same stone, randomly bedded in a gray and friable mortar mixed with ash.
The masonry is about 75 cm thick, ensuring appropriate strength. Neither the great, slightly-pointed arches
separating the two aisles in the main hall, nor the central aisle in the same hall have any buttresses.
The rear facade of the monument shows traces of plaster covering the stones. Large portions are visible
near the mortar joints where they can more easily adhere to the underlying layers. The plaster also shows
large gravel grains which were applied on top of it with the palm of the hand, in order to increase
gripping of thinner layers of plaster for the finishing effect. The entire outer plaster layer and most of the
preparatory layers, however, are lost.
32
Chapter 2 - Documentation
In aisle I A (figs. 2.2, aisle IA, and 2.5) the upper part of the 2.4. Main hall
western wall displays a hunting scene with men capturing a
herd of onagers by pushing them into an area surrounded
by a net. Below, a composite scene juxtaposes wrestlers (to
the right), a bathing woman (in the centre), and a procession
of six kings (to the left). Inscriptions above the heads of the
kings qualify them as the Byzantine Caesar, King Roderic
of Spain, the Sasanian emperor Chosroes and the king of
Abissinia. Two more kings cannot be recognized as their
inscriptions are lost. The opposite wall is seriously damaged
and few figures appear in the back, including standing people,
a basket of grapes and an animal (a panther?). The northern
wall of this aisle is also very damaged, but a marine scene can
be recognized. The southern wall is particularly preserved 2.5. Aisle IA (west)
and displays a person sitting under a tent and wearing rich
garments. The person, a man, is surrounded by other figures,
including a scribe, two children, and a woman weaving a
fan. The scene is completed by the image of two peacocks
under two Greek inscriptions: APA (Ara) or XAPIS (Charis)
and NIKH (Nike) (fig. 2.6). While the former word is still in
discussion (in Ancient Greek, Charis would mean “grace”),
the latter,Nike, clearly means “victory”. Below the man is
a Kufic inscription within a tabula ansata, with letters of
greyish colour on a blue background. The inscription was
recently investigated on the occasion of the new discoveries
linked to the ongoing conservation project. On three lines,
the inscription clearly begins with a basmala formula (bismi-
Llâh al-rahmân [...]) and reads:
1) In the name of God, the Most Gracious, the Most
Merciful. There is no God except
2) God, unique and with no associates…
3) God … God ...
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Section I – Site description and documentation
In the central aisle (figs. 2.2, aisle IB, and 2.8) the lower
part of the paintings, at the level of the arches, displays
a series of richly dressed women and men within natural
and architectural settings. The upper part starts just above
the arches and extends to the whole vault. The decorative
space is divided in 32 squared spaces framing human
2.9. Aisle IC (east) figures engaged in a variety of leisure and other activities
such as music, love and sports.
The eastern aisle (figs. 2.2, aisle IC, and 2.9) is mainly
characterized by scenes of onagers’ hunt and killing,
variously displayed on its eastern, southern and western
walls. The vault is the most remarkable element of this
aisle, and provides a comprehensive catalogue of different
types of construction works. Divided in small, squared and
framed fields, the vault depicts activities which presumably
contributed to the construction of the monument. They
are represented in four lines of eight squares each, and each
2.10. The so-called “throne room” line represents a different series of activities: blacksmiths
34
Chapter 2 - Documentation
To the south, the main hall continues into the so-called throne
room (figs. 2.2, room II, and 2.10). The key image is depicted
on its southern wall and displays a person sitting on a throne
and sided by two characters. Above this representation there is 2.11. Mosaic floor in eastern alcove room
a poorly conserved inscription which mentions a “crown prince
of the Muslim men and women” (walî ahd al-muslimîn wal-
(
Paintings also cover the bath area, particularly the upper part
of the walls and the vaults. In the apodyterium (figs. 2.2,
room V, and 2.12), the barrel vaulted ceiling is decorated with
a net of rhomboids created by sequences of phytomorphic
patterns, probably palmettes. The rhomboids frame various
human and animal figures, including a musician bear, gazelles,
herons and dancers. In the centre of the vault there is a series
of three human busts (a boy, a young man and an old man)
which have been interpreted as the representation of the cycle
of life. The two lunettes in this room are also decorated with
figurative scenes: a man with a winged Eros, mourning over
what has been interpreted as a body wrapped in a shroud; and 2.13. Tepidarium
In the tepidarium (figs. 2.2, room VI, and 2.13) the cross-
vaulted ceiling is decorated with phytomorphic patterns of
intertwined leaves. These patterns extend to its northern
lunette, above the window, where they are enriched by curly
vine tendrils and pending grapes framing images of animals (a
lion, a hare) and of a man collecting grapes. The other three
lunettes display figurative scenes with women and babies,
possibly at the bath and within an architectural setting. The
dome ceiling of the caldarium (figs. 2.2, room VII, and 2.14) 2.14. Caldarium dome
35
Section I – Site description and documentation
qasr (fig. 1.2, structure 3), a squared alignment of archaeological debris with two projecting units on its northern
side, presumably two defence towers, and one on its southern side, possibly the doorway (fig. 1.8). Besides
some archaeological surveys in the 1970s and some aerial imagery analyses in recent times, there is no extensive
investigation or study of the qasr. One possible interpretation suggests it may have provided the living spaces for
those benefitting from the main baths complex and from other relaxing activities in Qusayr ‘Amra. Other scholars
think that the building was never completed and that it was abandoned before it could ever be used. No matter the
function, the qasr is undergoing a progressive process of dismantlement, as it is demonstrated by the compared
analyses of old and recent aerial photographs of the area.
Few meters southeast to the qasr, almost facing its supposed entrance, an archaeological campaign in
2002 identified the existence of a small mosque (fig. 1.2, structure 4) and excavated part of its western
and northern walls, including the mosque’s mihrab. The excavations suggest that the building dates back
to Umayyad times and that it was never completed. A possible alternative in this regard, however, is
that it was a musalla, or open air mosque (Genequand 2000). The structure is now almost completely
destroyed and little remains of the two/three courses of wall bricks that were excavated a decade ago.
Other archaeological remains, still to be investigated, include: a watchtower (fig. 1.2, structure 6), located
few hundred metres south-east of the qasr and surveyed by the Spanish team in the 1970s; a series of caves
(fig. 1.2, structures 2 and 5); a ford or dam across the river bed of Wadi al-Butum, slightly south to the qasr
(fig. 1.2, structure 1); and possibly some further protective walls, east and northeast to the main monument
building (fig. 1.2, structures 8, 9 and 13).
A newly identified structure between the main building and the visitor center has roughly cut stones of
local origin with silica intrusions, very friable, set in a mud mortar (?). A lime mortar floor was found in
one of the rooms of this building, alongside what has been interpreted as a taboun. In another section of
the building, possibly a separate room, more than 10,000 glass tesserae and tesserae chips were found (fig.
2.16). These tesserae were probably cut in place and stored here before being used in some of the rooms of
the building, possibly in the alcove rooms, where the floor mosaics also used glass tesserae for the greens
and reds, and in the caldarium, where the pendentives and the niches were decorated with mosaics, now
disappeared, although some traces of tesserae and of their bedding layer still exist. Here the chromatic
range must have been wider than in the floor mosaics, as the cleaning of the floor of the hypocaust and the
soundings in the room found nearby in 2012 have revealed the presence of yellow, green, black, red, blue
tesserae, as well as gold and silver leaf tesserae that were commonly used as background in wall and ceiling
mosaics. The structure found in 2012 is apparently associated to two other structures previously identified
as rooms (fig. 1.2, structure 7), which may instead be pools for slaking lime. If confirmed, the entire area
(which includes the edge of a quarry, also identified in the vicinity of the qasr) may be related to temporary
structures used for the construction of the bath house.
A new topographic plan was prepared by the DoA in 2012 – 2013 as part of the present conservation
project activities, and in support of the definition of the site boundaries (fig. 1.3). An archaeological survey
was also undertaken in 2013 as part of the conservation project. This work, still ongoing, has allowed the
37
Section I – Site description and documentation
identification of a number of prehistoric sites (Lower, Middle, and Upper Paleolithic, Epipaleolithic, and
possibly Neolithic and Chalcolithic), witnessing the importance of Wadi al-Butum for hunting practices
since the early prehistory.
As a component of the joint concervation project currently implemented by the Department of Antiquities
of Jordan (DoA), the World Monuments Fund (WMF) and the Istituto Superiore per la Conservazione e
il Restauro (ISCR), a collection of historic photographs was identified by WMF and the DoA. Copies of
key images were secured for enhanced documentation of the site, and they were placed at the DoA. This
activity engaged a number of institutions holding photographic collections and other archival materials on
Qusayr ‘Amra, including: the Academic Society of Alois Musil (ASAM) in Prague, the Grabar archive at
the University of Michigan, the Gertrude Bell archive in Newcastle, the Creswell archive at the Ashmolean
Museum in Oxford, the Lankester-Harding archive at the DoA, the Jaussen and Savignac archive at the Ecole
Biblique in Jerusalem, the Horsfield archive at University College London, the Laboratory of Archaeology
at the University of Granada in Spain, the Rockefeller Museum in Jerusalem, and the Aerial Photographic
Archive for Archaeology in the Middle East (APAAME) at the University of Western Australia.
The existing documentation spans from the early discoveries of the site in the 19th century to recent
conservation works in the 21st century, and includes photos by:
• Alois Musil, dating between 1898 and 1901;
• Antonin Jaussen and Raphael Savignac, dating between 1911 and 1914;
• Gertrude Bell, dating to 1914;
• George Horsfield, dating between 1926 and 1936;
• Sir Keppel Archibald Cameron Creswell, dating to 1930s;
• John Whiting, dating to 1937;
• Gerald Lankester Harding, dating between 1930 and 1943;
• Oleg Grabar and Fred Anderegg, approximately dating to 1962;
• the Aerial Photography Archive for Archaeology in the Middle East (APAAME) of the University of
Western Australia, dating between 1997 and 2002 (fig. 2.17).
These materials will be used to create a physical and virtual repository at the DoA, with the ultimate
purpose to facilitate national and international research and conservation works at Qusayr ‘Amra and in
the surrounding areas.
38
Chapter 3 - Physical conditions
SECTION II
SITE ASSESSMENT AND ANALYSIS
39
Section II – Site Assessment And Analysis
3.1.1. Infrastructures
Service roads and highway
The site is located along the highway joining Amman to Azraq, which was built in 1985 at the time of
the inscription of the site in the World Heritage List. The road drives across the archaeological area (fig.
1.2) and separates its eastern features (saqiya and big eastern U-shaped wall) from the whole rest of its
western remains (main monument building and adjacent structures, qasr, watchtower etc.). Because it is
built on a typical earthen road embankment aimed at levelling the ground altitudes, it impacts on the overall
perception of the archaeological site and influences its perceived authenticity3. The highway has a negative
impact on the site’s integrity too due to the noise and pollution it produces and as it is also highlighted in
the retrospective Statement of Outstanding Universal Value (SOUV). According to the Ministry of Public
Works and Housing no plan is foreseen in the coming biennium 2012-2014 to modify the highway in this
specific stretch. The enlargement of the road is however envisaged in the medium/long term, and this will
require accurate heritage risk and impact assessment by the DoA.
Additional infrastructures include two dirt roads allowing access to the open steppe plain. The
first one departs from the highway 100 m north of the entrance to the site, and drives towards
west. This track follows a long earthen berm approximately a meter high, consisting of earth,
stone and gravel scraped from the nearby surface with a bulldozer. This berm is more than 2 km
long and was apparently made ten years ago, probably by the Forestry Department to mark the
edge of the Wadi al-Butum protection area, but it has caused considerable damage, scarring the
surface of the steppe within the archaeological area (fig. 3.1). The dirt track splits at the watchtower
and its main track leads to the south, towards the qasr, Wadi al-Butum and the water basin recently built
by the Ministry of Agriculture. The other track continues to the steppe and the illegal quarries, as well as
to the dam in Wadi al-Harth.
The second dirt road departs from the highway approximately 500 m south of the entrance to the site and
drives again towards west. The road leads to a farm located 400 south of the site’s southern fence, whose
construction must be dated between 1985 and 2000 as per available information.
3
As road embankments are often constructed using material obtained from a cutting, it would be important to assess whether this
also applies to the case of Qusayr ‘Amra and, if so, where the cutting was done and whether this may have altered the stratigraphic
sequence at the site. If this is not the case, it would be important to ascertain the origin of the materials used for the embankment,
as this would allow discerning local from non-local earth and debris. In both cases the embankment has seriously hampered
the possibility to join eastern and western stratigraphies in one unique archaeological profile, thus influencing the possibility to
interpret the interconnections between the two parts of the site.
41
Section II – Site Assessment And Analysis
42
Chapter 3 - Physical conditions
obstructed by large quantities of debris brought along by the heavy water stream. Water thus remained blocked
west of the highway, in an artificial basin delineated by: the highway embankment to the east, a levee to
the north/north-west, and the southern branch of the Wadi to the south. The monument building and its
adjacent structures contained therein were flooded, with water and mud attaining up to 60-70 cm inside
and outside the building.
Following this event, between 1995 and 1996 the DoA, the Institut français d'archéologie du Proche-
Orient (IFAPO) and UNESCO jointly carried out the following set of flood risk reduction interventions:
• Cleaning of the Wadi’s bed, to favour the water flow towards east and beyond the highway;
• Modelling of surfaces and heights, again to foster water flow in its natural direction, to the east of the
site and highway;
• Construction of a dyke with stoned gabions and earth to close the northern branch of Wadi al-Butum
and thus divert floods in the future.
More recently the Ministry of Water and Irrigation also intervened in the area to address the problem of
floods and provide a water reserve. In that occasion, a water reservoir of 40,000 m3 and its adjacent earthen
dyke were built approximately 500 m west of the main monument building, at the junction between the
northern and southern branches of Wadi al-Butum (fig. 3.2). No further floods since 1994 have affected
the area, which could have been the case in 2013 due to a high seasonal rainfall in winter.
A paved road of about 150 m opens on the western lane of the above-mentioned highway and leads to
the site’s parking lot of about 1,600 m3, whose renovation is contextual to the construction of the visitor
centre in the late 1990s. The parking area is unmarked and cars and buses usually park side by side in front
of the wall limiting to the east the front of the visitor center, or in front of the fence running along the
southern edge of the parking area. In busy days, it may be dangerous to walk between buses and cars to
reach the entrance to the site, as foot paths do not exist (fig.3.3).
Visitor centre
The new visitor centre was established in the late 1990s through a joint project of DoA, IFAPO and the
French Embassy and it was inaugurated in 1999. It was constructed not far from the previous visitor
facilities (a guards’ room and the toilets) and it is composed of four buildings joined together through an
open, shaded walking area. The construction is fully made of stone, so as to blend easily in the overall
steppe landscape, and includes (fig. 3.4):
• Guards’ room, for sheltering the security personnel. The building is further sub-divided in two rooms
and one hosts a ticket counter. No ticket service is currently in force at Qusayr ‘Amra, thus the public
function of this specific space remains unexploited;
• Toilets with running water service ensured by water tanks placed on rooftop and hidden by a wall.
Toilets are cleaned and maintained on a regular basis and they appear as the most appropriate toilets
43
Section II – Site Assessment And Analysis
along the whole itinerary of the Desert Castles (Qasr al-Kharraneh-Qusayr ‘Amra, Qasr al-Azraq and
Qasr Hallabat);
• Exhibition room, opening on the shaded walking space and consisting in one room fully dedicated
to the explanation of Qusayr ‘Amra and its context. The room was designed and arranged in 1999
and contains 13 informative boards hanging in a line all over its four walls. They address four key
topics, one per wall: i) the discovery of Qusayr ‘Amra; ii) the description of archaeological area with
all key remains; iii) the presentation and description of the mural paintings and their iconography; iv)
the chronohistory of the Umayyads. The exhibition is integrated by a scale model of the site, which
provides a useful global understanding of the area and of the interconnection between the various
archaeological structures. A showcase is also available and displays some of the artefacts recovered
at Qusayr ‘Amra during archaeological campaigns. Three smaller showcases facilitate children’s
understanding of the site through educational materials.
• A room used by the guards at night and a small electric room also used for storage.
The visitor center is in relatively good conditions, although the woodwork of the window fixtures and
of the shaded areas has not been maintained for some time and needs to be repainted and in some cases
replaced. Toilets are regularly cleaned but should be updated with seated toilets, since the Turkish toilets
are uncomfortable for the average tourist.
A winding path joins the visitor centre to the main monument building and adjacent structures, and its
itinerary follows the longest trajectory between these two points. The path was recently rearranged by the
MoTA and is marked by stone alignements4 along its borders and by a series of iron stakes holding a rope,
in a navy style (fig. 3.5). Many stakes have been kicked out of place, and in several spots the rope is laying
on the ground, giving the impression that the site is not being maintained.
In 2012 the path’s natural surface was covered with black tuff stones which were aesthetically unpleasant
and difficult to walk on. DoA was able to have this intervention reversed by MoTA. The path crosses a
wooden pavilion that allows visitors appreciating the global view of the site and its contextual environment
whilst resting in the shade. A board has been placed here, providing explanation on the surrounding
landscape with its natural and man-made features. The board needs to be replaced as it is discoloured and
broken. The pavilion itself has never been maintained: the woodwork needs replacement, as well as the
broken stones facing the four pillars supporting the woodwork of the small structure.
4
The stones used to mark the path appear very similar to those of the qasr, approximately 600 m west/northwest to the main
monument building. Although it has not been demonstrated, it seems that the company who realized the path used the qasr as a
stone procurement area, thus further damaging this unexplored site. Should this prove correct, more control will be needed in the
future to prevent this from happening again and to ensure that such type of interventions is sanctioned as per legal provisions.
44
Chapter 3 - Physical conditions
Closer to the site, a sign installed about ten years ago is now
illegible and should be replaced or eliminated (fig. 3.6). The
path ends here, approximately 20 m before the building.
Tourists and visitors are free to circulate around the site.
Hospitality services
A Bedouin tent is installed in the parking lot at the
entrance to the site and is managed by a member of the 3.7. Beduin tent at entrance of site, managed by a
member of the Beni Sakher tribe.
45
Section II – Site Assessment And Analysis
The major dam is located on Wadi al-Harth, upstream to Wadi al-Butum and about 3 km from Qusayr ‘Amra,
with UTM coordinates E2693 and N35243 (fig. 3.8). The dam collects water from a catchment area of 250
km2 with average precipitation of 122 mm/year and an overall potential of 1,500,000 m3 of water per year5.
The dam is 4 m deep and has a capacity of 1,000,000 m3, thus leaving a minimum of 500,000 m3 of water to
the territory. The dam was built in 2011 by the Ministry of Water and Irrigation upon request and funding by
the Ministry of Agriculture, which plans to install a rangeland area near the dam for grazing animals.
5
The calculation is made as follows: area in km2 * mm/year * 0.05 run-off coefficient.
46
Chapter 3 - Physical conditions
The check-dams are small entities which, according to officers from the Ministry of Water and Irrigation,
do not have a major impact on the surrounding environment in general and on the area of Wadi al-Butum
and Qusayr ‘Amra in particular. These dams are about 2 m deep and are located in the following areas:
• At UTM E2640 and N35230,
• At UTM E2665 and N35230.
They serve a catchment area of approximately 190 km2 with 122 mm/year average precipitation and about
1,160,000 m3 water runoff per year.
Quarrying activities
Illegal quarrying seemingly occurs around Qusayr ‘Amra with some frequency, as proved by the frequent
explosions reported by the conservators during the conservation campaigns. The impact of illegal quarrying
on the site is two-folded: on the one hand, explosions and stone extraction destroy the peculiar environmental
setting of the Jordanian badiya, a steppeland of clayey soils covered by a thin layer of chert (hammada). On
the other, the seismic movements6 associated to the use of explosives may bear an impact on the stability of
the main building and thus foster, on the medium to long term, the opening of new cracks in the walls.
According to the Natural Resources Authority (NRA) of the Ministry of Energy and Natural Resources,
no quarrying activity has recently been approved in the area around Qusayr ‘Amra, which makes any
reported extraction illegal (fig. 3.9). Azraq-based inspectors from the NRA patrol the area, also in close
collaboration with Royal Society for the Conservation of Nature (RSCN), and report to the Police. The
intervention by the Civil Defence is reportedly immediate, within one hour from reporting. According to
the consulted stakeholders, illegal extractors are very fast, and they succeed completing their work before
the arrival of the competent authorities.
6
In this regard, seismic monitoring by the National Resource Authority (NRA) may be recommendable in the area so as to have
concrete understanding of the situation and to plan conservative measures accordingly.
47
Section II – Site Assessment And Analysis
Socio-economic development
Qusayr ‘Amra and the surrounding badiya have an enormous potential for the development of attractive,
sustainable tourism and other related economic activities. The participation and involvement of local
communities in this regard is of fundamental importance towards the long-term sustainability of the site.
This type of action needs to be concerted and agreed upon both by competent authorities, particularly the
DoA and the MoTA who need to provide backstopping and legal authorization to these activities, and by the
local community, who needs to launch and implement new, entrepreneurial projects for the development of
the area. At present these two stakeholders, institutional and local, face some communication challenges, as
it emerged from stakeholders’ consultations. On the one hand, the manager of the Bedouin tent providing
hospitality services in Qusayr ‘Amra reports that several requests were made to the MoTA and the DoA in
order to broaden these services and set up a small tourist camp with tents. These requests were repeatedly
rejected by the competent authorities with no clear justification. Discussions are currently ongoing with
the competent authorities to find a solution for the promotion of tourism development on site and in the
surrounding area.
An environmental analysis of Wadi al-Butum was conducted between 2004 and 2009 by the Royal Botanic
Garden (RBG), a Jordanian NGO (Addison et al. 2003). This analysis allowed the identification of plant
and animal species living in the area, as well as the threats to the integrity of the biodiversity of the area.
These threats were identified in: the installation of barriers and dams along the Wadi, which stop the
natural flow of the water; the numerous illegal quarries which not only scar the steppe surface but also
stop the flow of rainwater towards the wadi bed; the presence of parasites on the butum trees, which,
48
Chapter 3 - Physical conditions
The rear facade of the monument shows traces of 3.11. Dead tree as a consequence of deviating the water
plaster covering the stones. Large portions are visible flow of the wadi in the site’s vicinity.
near the mortar joints where they can more easily adhere
to the underlying layers. The surface of this mortar is
treated with regular herringbone-patterned signs, clearly
aimed at easing the connection between this and the final
plaster layer (fig 3.12). The plaster also shows large gravel
grains which were applied on top of it with the palm of
the hand, in order to increase gripping of thinner layers
of plaster for the finishing effect. The entire outer plaster
layer and most of the preparatory layers, however, are
lost. We cannot say whether the final layer of mortar was
left in natural color, or painted.
Mortars are still strong and can be broken without
crumbling. They are composed of lime with a number of
aggregates in different proportions:
• bright red, sometimes grayish-brown cocciopesto;
• flint grains of different colors (whitish, gray, brown,
reddish) and always characterized by chipping edges
3.12. Plaster on the rear facade of the monument, with
and conchoidal fractures; regular herringbone-patterned signs
49
Section II – Site Assessment And Analysis
• alluvial sand made of carbonate stone grains of different color and type. As far as possible, stereo-
microscope analysis found calcareous fossiliferous micritics (with foraminifera), flint limestone and,
perhaps, marl limestone. Their color goes from whitish to light gray, from light brown to yellowish
and orange;
• calcite and hydrous iron oxides (calcareous-limonitic “crusts”);
• white calcium carbonate grains –as shown by the positive result of HCl 2N micro-chemical test–
probably carbonated lime “lumps” (bottaccioli) or carbonated slaked lime aggregates with “inert”
function, according to a Byzantine technique;
• black, opaque, fibrous grains: fragments of charcoal and ashes;
• plant fiber marks.
Considering the large amount of calcareous aggregate, the weight ratio between the binder and the
aggregate can be estimated around 1:3. Most of cocciopesto and plant fibers can be found in the surface
finishing layers, while charcoal and ash are more common in the ones below.
Water-resistance in the extrados of the vaults is guaranteed only by plasterwork. The roof does not have
gutters, and water is eliminated by sloping the spaces between the barrel vaults towards the southern side.
The vaults are made of quadrangular stone ashlars. On top of them, four mortar layers were applied.
The lowest, just above the stone core of the vaults, is made of lime mortar, ash and a thin inert charge of
different color, serving as bedding for flat stone fragments. This layer was probably used to control the
roughness of the vault's exterior core. Three other layers, with decreasing granularity, were placed on top
of the one just described. The second mortar layer, with similar composition as the lowest, is about 1.5
cm thick. On its surface, grits of different nature and shape from 1 to 4 cm in size were applied. Several
roundish areas created by hand pressure can be observed. Grit applied in this way supported the third layer
of mortar, increasing its gripping properties. This layer is quite homogeneously 2.5 cm thick and includes
aggregates of different nature (roundish stones, flint and cocciopesto fragments) and size, from 0.5 mm
to 5 mm. It also contains a thinner particulate invisible to the naked eye. The fourth, finishing layer was
applied to make the lower one even more uniform. It is only 1-1.5 mm thick, white, full of lime putty
(grassello) and vegetable fibers, still identifiable in surface traces. The original look must have appeared
very smooth and compact as it is still visible where the mortar remained intact.
Some important elements of the masonry such as the lintel or the entrance door's jambs are made of
basalt stone, which can be found in Azraq, 25 km to the east.
State of conservation
The monument's state of conservation showed some worrying problems concerning the masonry. First of
all, floods (including an episode as late as 1994) which may have caused the loss, somewhere almost total, of
the original bedding mortar and of the mortar inside the core of the masonry in the lower 60-70 cm of the
walls (fig. 3.13). The surfaces of the walls showed widespread fillings between the ashlars performed using
cement mortars during previous restoration works. This cement, besides being aesthetically unpleasant,
may have contributed to increased salt content, which is sometimes visible as efflorescence in the lower
parts of the walls.
The ashlars of the exterior wall, made of light yellow sedimentary stone, appeared to be in overall good
conditions. Some of them, because of their geological nature combined with the effect of atmospheric
agents, show signs of de-cohesion and de-adhesion of the constituent material mainly near the most
exposed and micro-exfoliated areas. There are also macroscopic fissures in the ashlars, along with micro-
50
Chapter 3 - Physical conditions
fissures and de-cohesive areas. This may be due not only to pressure but also, as for those in the lower
part, to rising damp. On the southern and northern walls, the ashlars removed in the past or gone missing
exposed the cement core walls to rainwater infiltrations, which caused mortar losses inside the masonry. All
along the perimeter of the monument, several graffiti are visible on the wall, even at a considerable height.
The vaults' extrados were in worrying conditions, due to the loss of the original mortar layers which
exposed the rubble core, and allowing water to penetrate in the deeper layers of the vaults, affecting the
painted surfaces inside (fig. 3.14).
The dome of the caldarium was heavily integrated in the early 1990s using cement mortar, which is in
a very good status and undamaged by the serious biological attack affecting the original mortar. As it
happens on the other vaults, here too the top mortar layer disappeared and the surface looks eroded and
fragmented because of bio-deteriorating agents as well as wind effect and sudden change of temperature
between day and night. As shown in the old photographs, most plaster on the dome was lost, leaving the
masonry exposed.
The mortar layers on top of the vaults of the main hall show different preservation conditions. The most
exposed –the eastern one– lost almost all three mortar layers and the stones placed right upon the structure
were in plain view, so the risk of infiltrations on the paintings was very high.
The west wall is about 30 cm out of plumb. While the lateral thrust of the three vaults is properly resisted
by the eastern wall adjoining the thermal bath, the western wall is free and not buttressed. The size of
the shear wall supporting the last vault is clearly insufficient to resist thrust. The movement of the wall
caused a deep longitudinal damage along the higher part of the vault, visible from both inside and outside.
Spanish conservators and architects during the 1971-1974 campaigns tried to solve this situation installing
a reinforced concrete beam in the wall by the last two rows of stones. The beam runs along the orthogonal
facades up to the windows. On the inside, the damage was filled and covered with a yellow paint. On the
outside, the intervention was more complex and maybe it was not carried out all at the same time. The gap
on the extrados was covered in tar paper and filled with roughly smoothed concrete mortar, not caring
about connecting it to the ancient mortar. In the 1990s, more fillings were performed.
The eastern vault was different from the other two for the lack of the second layer, which in the other two
vaults is the layer with the presence of grits to increase its gripping properties. This particular feature may
be the evidence of an ancient damage to the second layer, directly replaced by the mortar of the third layer
during repairing works.
The monument is provided with rectangular windows in the higher part of the main body –placed inside
the centering which closes the barrel vault– and with several circular openings about 20 cm in diameter.
Some of them show a brick pipe, sometimes round, but more often rectangular in section. Some others
show less regular openings possibly due to the loss of the internal pipe. On the outside, glass was set in a
circular iron frame sometimes in the past 30 or 40 years to prevent water from entering the building. Many
of these covers were either broken, missing, or had lost adhesion and allowed water to penetrate. On the
inside, streaks and large eroded areas suggest that the glasses had been missing for a long time in the past,
or that fillings were not waterproof.
Original windows are lost, and the monument had ten wooden frame windows (plus four iron framed in
the caldarium dome) very damaged, with broken glass panes or left open, which allowed the ingress of
water and pests in the building. Bird droppings and water stains are visible on the paint layers inside under
every window.
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Section II – Site Assessment And Analysis
Conservation interventions
Before intervention started in 2011 within the DoA-WMF-ISCR project, chemical and physical analyses
were carried out in order to verify the composition of the mortar and the aggregates, as well as the
granularity curve. The observation of the exterior walls allowed detecting the presence of homogeneous
mortars. It was immediately clear, and then confirmed by the analyses, that the whole building is covered
by the clay dust typical of this part of the country. The “real” color of the mortar is white-grayish as often
happens to lime putty (grassello) mortars. The use of ashes and coal as an additive or inert material makes
this color more intense.
Biological deterioration on covering mortars was also analyzed in order to identify the most effective
biocide. Surfaces were freed from sandy particulate through mild polishing; the areas affected by bio-
deteriorating attacks were treated with Preventol R80 3% in deionized water applied in three phases with
7-day time-exposure between one treatment and next.
Cement mortars were eliminated where present and repointing was made with mortars complying as much
as possible with existing ones, and aggregates follow the same criteria. All mortars used were composed
of slaked lime putty matured for more than six months. DoA experts turned quicklime into slaked lime
in barrels next to the work yard. The first stage of the intervention implied the choice of aggregates and
of mortar color. White sand, yellow sand, wadi sand and cocciopesto were used. A warmer tone was
preferred to the original grayish color of mortars, since it was closer to the clayey layer carried by the wind
and covering the whole building. Cocciopesto-based hydraulic mortars were used for deep consolidation.
Granularity analysis on ancient mortars allowed working out compatible mortars.
The first interventions on the exterior of the monument were conducted on the lower sections of the
walls, affected by the loss of the bedding and core mortar. Lacunae were filled with stone chips up to 60-
70 cm from the ground level. The filling was divided in two distinct operations: the former aimed at re-
establishing the building's compliance with static safety requirements, the latter at protecting the surfaces
from future deterioration.
The progression of the intervention on the outside perimeter of the building followed a number of phases:
1. Removal of Portland cement used in previous restoration works and of the stones used to fill the
lacunae.
2. Cleaning of the surfaces from dust and earthy deposits using paintbrushes and medium-hard-bristled
brushes.
3. Where necessary, the surface was made rough using a mortar made of inert and hydraulic charges of
different granularity (binder: charge ratio = 1:3, grassello, sand, grit and cocciopesto) and stones of
different sizes soaked in water to fill the gaps in the core wall. This allowed restoring cohesion within
the masonry.
4. Missing ashlars were replaced by natural stones found nearby, with the intent to restore an organic
and complete view of the surfaces without the interference of missing parts. In order to underline the
presence of non-original ashlars, the perimeter filling was done slightly under the surface level.
5. In the same way, the finishing mortar used for the gaps between ashlars (binder: charge ratio = 1:3,
grassello, sand, grit, volcanic sand) was applied slightly under the surface level to make the conservation
intervention identifiable.
The final smoothing of the surfaces was aimed at easing rainwater flowing to the ground (fig. 3.15).
On the barrel vaults cement layers from previous restorations were mechanically removed with hammer,
52
Chapter 3 - Physical conditions
Consolidation of detached layers of plaster was tested 3.13. Hollow masonry at the bottom of the external
walls, caused by flood (before conservation)
on the alcove coverings, next to the bath. Consolidation
with concrete of the longitudinal gap on the western
vault, done during the Spanish intervention of the 1970s
was found to be quite drastic. Once the first layer was
removed and tar paper identified, cement and water
repellent were carefully cleaned off. Tar made concrete
consolidation ineffective and could allow water seepage.
The concrete was gradually removed and replaced with a
new lime-based mortar mixed with rubble. Afterwards, it
was leveled off with finishing mortar.
Windows were replaced with similar wooden structures. 3.14. Exposed rubble core of the vaults’ extrados,
Their broken shutters could be opened but not allowing water penetration and paintings’ damage
controlled, and they were replaced with fixed shutters to (before conservation)
prevent animals from entering the building. Each one of
the barrel vaults of the main hall originally showed eight
openings delimited by a rectangular-section ceramic tube
(about 6-8 cm per side). The tube was inserted in the
masonry, probably to let some fresh air in and the steam
out. Old openings were sealed by a glass supported by
a metal ring, now rusted. They were replaced with glass
rounded caps in order to avoid water stagnation, and
installed without metal support to prevent glass from
breaking because of metal expansion. Four openings on
the western vault (west side) were found to be completely 3.15. Final smoothing of mortar in repointed areas
sealed with cement mortar, and were re-opened.
53
Section II – Site Assessment And Analysis
of the window) grit of different granularity and color were scattered on fresh mortar in order to prevent
it from shrinking when drying as well as to improve gripping for the final layer.
At the bottom of the wall, 4 cm thick fragments of bedding mortar from the skirting marble slabs can be
observed. Marble slabs covered the whole aisle at a height of 50 cm and a few fragments have remained
in the throne room. Slab slots are still visible on the floor. The plaster, without further preparatory layers,
was applied right on the stone and it is mainly composed of plant fibers, slaked lime and an organic protein
binder. About one centimeter thick, it shows an intense white color and quite a smooth surface although
some unevenness can be detected.
Raking light inspection has revealed succeeding plaster spreading phases (pontate) from up to bottom (fig.
3.17). The upper “pontata” is divided in two “giornate”, (a spreading of plaster corresponding in general
to a day of work) the left one overlapping the right one. In some localized areas, mortar was probably
added in order to correct unevenness. Signs of a presumably hurried and sometimes non-homogeneous
work are visible on smooth surfaces close to rougher and irregular areas. Plaster smoothing seems more
accurate in the lower part, intentionally simulating marble. No traces of direct or indirect incisions were
found. The preparatory drawing, which outlines figures and major decorations, is orange-red colored.
Another element of the pictorial technique is represented by the preparatory drawing performed right on
the rendering, which can be glimpsed in the lacunae of the painted layer. Wide traces of red and yellow
colors can be noticed near the lateral figures’ garments and should be assigned to this preparatory phase.
The sequence of pictorial levels appears to be complex. A first drawing of the figurative scheme may
have been traced when the preparatory layer was still drying. This could have allowed cohesion between
pigments and plaster. Blue backgrounds especially can be assigned to this phase.
This first level was followed by a series of pictorial layers performed using binder. In this phase, characters'
complexion and probably hair, now missing, as well as other pictorial details were completed. In the
southern wall of the western aisle, white circles and highlights on the folds of the main character's garment;
the furnishing, the peacocks' plumage, and the Kufic Arabic inscription at the top of the lunette belong to
this phase. In particular, the tabula ansata shows two different spreading phases of blue paint. For the first
one, fresco technique was used. Whereas the second, thicker application was performed on dry walls where
the binder have caused cracking (cretto). On this surface, ochre letters were outlined in red and lined up by
a blue horizontal line painted in relief on their upper edges.
The double spreading of blue paint is also noticeable on the main character's foot and shows a micro-
cretto on the first layer applied directly on plaster. The palette that was chosen reveals a large use of
precious pigments such as lapis lazuli, which was spread on the background even if it was to be covered
by more layers of paint. According to the analysis of pigments, elements such as lead and arsenic (white
lead and orpiment), natrojarosite, calcium hydroxide (bianco Sangiovanni), ochre, lapis lazuli, minium and
cinnabar are part of a complex and variegated palette of natural and synthetic pigments, some of which
may have been hard or very expensive to obtain.
State of conservation
The constant use of the area as a shelter by local tribes and its remote location caused the loss of large portions
of plaster. This was due to incisions and graffiti, affecting not only the lower part of the walls but also the upper
area –in some points severely damaged– and mainly delicate details such as the characters' faces (fig. 3.18).
54
Chapter 3 - Physical conditions
Since the rediscovery of the monument in the late 19th century, surface cleaning efforts –even though not
always appropriately performed– allowed a better visibility on the one hand, and accelerated the deterioration of
constituent materials on the other. A large portion of the pictorial film applied on dry plaster (secco technique)
was lost also because of aggressive cleaning methods, which totally depleted the binders and damaged the
plaster on most exposed areas. As a consequence, surfaces appear to be more opaque than they probably were,
and widely incomplete. Lead-based pigments underwent major alterations, turning from white to dark grey
tones. Some of the substances used to perform aggressive cleaning in the past, may have favored the alteration
and change of some original pigments. Furthermore, dust and birds caused deterioration, as testified by traces
of carbonate and oxalate concretions caused by water percolation polluted by animal dejections identified
below the windows. These concretions are combined with large soot residues and yellow substances.
In the middle 1970s, the monument was subject to an extensive restoration intervention aimed at preserving
the masonry and plaster and, at the same time, at reintegrating the paintings. At that time, the detachment
of the western wall from the southern one was filled with rubble and cement mortar. Detachments
of the preparatory layer from the masonry (de-adhesion) were secured with vinyl resin. The edges
of the widest lacunae or the lacunae themselves were sealed with cotton soaked in that same resin
without performing any other filling, and they were covered with a yellowish tempera which, in
some points, was applied on exposed stone walls and also onto parts of the original pictorial layer.
55
Section II – Site Assessment And Analysis
56
Chapter 3 - Physical conditions
due to Alois Musil, and to the Spanish group guided by Martìn Almagro in the early 1970s.
The consistency of the paintings at the time of their discovery can be determined from the drawings by the
Austrian painter A. L. Mielich and from the descriptions of the preservation status of the paintings “discovered”
by Alois Musil in 1898 (Musil 1907). Unfortunately, the publication does not include the pictures that the
author himself claims to have taken, and the description of the restoration techniques used is limited to generic
information. Musil claims that he intervened on the paintings, mainly covered by noteworthy soot stains due
to the Bedouins’ presence inside the monument, cleaning them with soda and soap and, later on, with a mix
made up of Venetian turpentine, gasoline and alcohol. Probably, as a result of a first, aggressive cleaning,
whitening signs appeared, hampering the reading of the paintings. Allegedly, he redefined the figures’ outlines
and brightened the colors in order to improve the reading of the pictorial text. This may be the reason for the
most ancient shellac traces forming the first layers overlapping the original pictorial film. This is also confirmed
by the observation and direct comparison between Mielich's drawings and the pictorial surfaces.
Since the end of Musil's intervention, about 55 years passed until more systematic documentation was
conducted, although photographs taken by travelers and scholars were retrieved from several libraries and
archives, and are an important contribution to the research. In 1962, Ettinghausen took pictures which
represent important evidence of the paintings’ conditions before the Spanish work.
About a decade later, professor Almagro and his team of Spanish restorers carried out a structural
intervention along the western wall of the western aisle, and performed restoration works on the paintings
inside the monument from 1971 to 1973, and in 1978-1979. No photographic evidence of the preservation
status detected throughout restoration works in the early 1970s were found, except an unpublished report
of performed intervention mentioning a “neutral color“ painting of the lacunae and all the plasters on
sight, which is still visible, although its color has a yellow-greenish hue. The comparison with Ettinghausen's
documentation where the lacunae do not appear to be filled with cotton, allows us to determine that the
use of such material and the overlapping colors and shellac are all to be assigned to the Spanish team's
interventions. The reason for choosing such a vast reconstructive intervention may have been the effect of
the cleaning performed at the beginning of the 20th century using inadequate methods. The Spanish team
must have restored the paintings seriously affected by previous aggressive cleaning and on which Musil
and Mielich had applied unifying and brightening materials, perhaps the older shellac identified in recent
analyses. Furthermore, soot due to fires lit inside the monument must have re-deposited on the surfaces
before the monument was declared a protected cultural site.
Diagnostic analyses
Diagnostic exams were aimed at describing the essential features of the paintings' constituent materials,
the alterations they underwent over time, the chemical and physical composition of the substances
applied throughout past restoration works, which may have interacted with the pictorial film, and defining
alteration products developed over time. Analyses were conducted using Scanning Electron Microscope
(SEM) microscopy and Energy-Dispersive X-ray Spectroscopy (EDS) analysis, Fourier Transform Infrared
(FTIR) spectroscopy analysis, and Gas Chromatography–Mass Spectrometry (GC-MS) analyses.
Conservation interventions
The painted surface was graphically documented according to theme-based maps related to execution
technique, state of preservation, previous interventions and the present intervention on the southern wall
and lower band of the western wall. Claude Vibert-Guigue's drawings made between 1987 and 1992, and
57
Section II – Site Assessment And Analysis
58
Chapter 3 - Physical conditions
layer. Before cleaning, Portland cement filling the joints was mechanically removed where necessary.
Since the very stiff and non-transpiring cotton filling of the lacunae had weakened the plaster, its removal
required particular care. Cotton was softened with a mixture of demineralized water, acetone and ethanol,
paying attention not to affect the painted surface. Once the cotton surface layer had softened, it was cut
away small pieces at a time. This operation was repeated until its complete removal. Where the removal
could have damaged the painting, cotton gauze soaked in acrylic resin solution was applied on the pictorial
layer. This allowed the safe removal of cotton and ensured the adhesion of the detached areas. Afterward,
the gauze was taken off with organic solvents and the complete removal of the acrylic resin was verified
under raking light.
Adhesion faults between the plaster and the masonry were restored using a low-pressure injection of low-
salt, ready-mixed hydraulic mortar. Emulsion acrylic resin was used to reattach small-size detachments
and adhesion faults on the pictorial film. Before and after the cleaning, the painted surface underwent pH
and electrical conductivity measurements. The cleaning consisted in removing over-applied substances:
shellac, repaintings, older shellac traces and a grey-brown layer of organic nature. Shellac was made soluble
and completely removed using a mix of organic solvents included in the solubility area of natural and
synthetic resins. Carbonate and oxalate concretions and soot stains were also removed with appropriate
interventions (De Palma et al. 2012).
Pictorial film losses and preparatory layer abrasions were treated with a light transparent watercolor
glaze to reduce optical interference. The color shade was chosen according to the original one. For the
graffito engravings considered of historical interest, their color intensity was softened by watercolor
glazes.Following Cesare Brandi's Theory of Restoration, restorable lacunae were identified through careful
examination of the pictorial composition and previous documentation.
After cleaning, the lacunae in the preparatory layers which were thought possible to reintegrate because the
reconstruction was not hypothetical, were filled to surface level using aerial mortar and then reintegrated
using tratteggio (a hatching technique) (fig. 3.23) (Bentivoglio and Oteri 2005). Filling was performed
selectively not to erase historical incisions or to exceed in reintegrating severely damaged areas, in particular
in the lower part of the wall.
In case of lacunae that were impossible to integrate because the reintegration would have been hypothetical,
stone and original interstitial mortar were cleaned. Lacunae in the original interstitial mortar and stone
unevenness were fixed with a lime mortar made to be distinguishable at close range from the original mortar.
59
Section II – Site Assessment And Analysis
60
Chapter 3 - Physical conditions
• Unplanned interventions – There are traces, also recent, of several failed “improvement” projects
conducted by contractors to the MoTA without proper supervision. This has resulted in a failed
attempt to plant the area of the site with trees about ten years ago, which however has left scars and
foreign material (tufa pebbles) on the surface of the site, and in the construction of a visitor path
which has partially damaged unexcavated parts of the archaeology of the site, namely the service
building and the ancient quarry, both partly bulldozed, and the ruined qasr, which was used as a quarry
to procure cut stones to use in the delimitation of the visitors path.
61
Section II – Site Assessment And Analysis
The current legal framework in Jordan applies the Antiquities Law 21/1988 and following amendments
of 2004 and 2008. The structure of the Law can be summarized as follows:
• Definitions (articles 1-2);
• Competent authorities’ roles and responsibilities (article 3);
• Property of antiquities (articles 4-8);
• Antique sites’ protection, excavation and discoveries (articles 9-22);
• Movable antiquities’ trading, import and export (articles 23-25);
• Sanctions and penalties (articles 26-30);
• National museum (articles 31-32);
• Other issues (articles 32-36).
With specific reference to the case of Qusayr ‘Amra, the following articles appear of fundamental
importance in ruling its ownership, management, investigation, development and other interventions at
the site: i) article 2: definition and legal status; ii) article 3: competent authority; iii) articles 4-6: property of
antiquities and sites; iv) articles 9 and 13-22: protection, excavation and discoveries.
A first aspect of utmost relevance concerns the legal definition and status of Qusayr ‘Amra. Within
the broad and general group of “antiquities7”, the Antiquities Law 21/1988 classifies the sub-group of
7
According to the Antiquities Law “antiquities” are: “a) Any object, whether movable or immovable, which has been constructed,
shaped, inscribed, erected, excavated, or otherwise produced or modified by humankind, earlier than the year AD 1750, including
caves, sculpture, coins, pottery, manuscripts and all sorts of artefact that indicate the rise and development of sciences, arts,
manufacturing, religions and traditions relating to previous cultures, or any part added thereto, reconstructed or restored at a later
date; b) Any Object, movable or immovable, as defined in the previous subsection referring to a date subsequent to the year AD
1750, which the minister may declare to be antique by order of the Official Gazette; c) Human, plant and animal remains going
back to a date earlier than AD 600” (Antiquities Law 21/1988, art. 3, par. 7).
63
Section II – Site Assessment And Analysis
Qusayr ‘Amra was declared a “National Property” and a “Protected Area” under the Antiquities Law of 1935
on 9 November 1939. The declaration was published in the Official Gazette of Jordan on 2 December of the
same year (Official Gazette No. 656). The property includes the main monument building only, as expressed
by the coordinates provided together with the declaration in the above-mentioned official publication. The site
thus falls under the category of sites mentioned in article 3, paragraph 8 of the current Law, that is “any area
in the Kingdom that was considered historic site under former laws” (Antiquities Law 21/1988, art. 3, par. 8).
Therefore, its current legal status is that of “antique site”, with all special provisions this position entails and with
particular reference to registration, ownership, rights of easement, protection and investigation.
The competent authority is the Department of Antiquities of Jordan (DoA), whose specific functions
for heritage sites include:
• Their appraisal and evaluation;
• Their administration, protection, maintenance, repair and preservation, beautification of their
surroundings and display of their features;
• Their research and investigation.
In the specific case of Qusayr ‘Amra, site management is partially shared with the Ministry of Tourism and
Antiquities (MoTA) which is responsible for tourism development and the maintenance of the visitor centre.
A more in-depth analysis of the management system at Qusayr ‘ Amra, particularly of local authorities’
respective roles, responsibilities, current staffing and activities is provided in paragraph 4.2 below.
In general, according to Antiquities Law 21/1988 the ownership of immovable antiquities is uniquely
vested in the State (Antiquities Law 21/1988, article. 5, paragraph a). With specific reference to antique
sites, their identification, ownership and rights of easement are concretely formalized through legal
procedures and acts. Particularly, antique sites should:
• Have names, limits and rights of easement recorded in the Immovable Antiquities Register (Antiquities
Law 21/1988, art. 4, par. a);
• Be registered at the Department of Lands and Survey, together with their rights of easement (Antiquities
Law 21/1988, art. 4, par. b);
• Be registered in the name of Treasury/Antiquities (Antiquities Law 21/1988, art. 5, par. f);
• Be published in the Official Gazette, with exact definition of their names and borders Antiquities Law
21/1988, art. 6).
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Chapter 4 - The management context
It is important to highlight that no land in such sites shall be authorized, leased or appropriated to any
entity without prior approval of the Minister.
The identification and declaration of new antique sites is vested in the Minister of Tourism and Antiquities,
who decides their names and borders upon recommendation of the Director General of Antiquities and
in cooperation with the Department of Lands and Survey (Antiquities Law 21/1988, art. 6). Their name,
limits and rights of easement are then recorded in the Register of Immovable Property and in the Registers
and Maps of the Department of Lands and Survey. Just as for all other antique sites, their ownership is
registered in the name of the Treasury/Antiquities and their acquired legal status and borders are published
in the Official Gazette. According to the above normative framework, and Qusayr ‘Amra being an antique
site, the name, limits, ownership and rights of easement of this site should appear, among others, in the
Register and Maps of the Department of Lands and Survey. Recent consultations with the latter held by
the Site Management Plan Team (SMPT) in May-June 2012 and later in 2013 have displayed that none of
the above elements currently appears in the Department’s official maps, nor does its registration under
Treasury/Antiquities appear in any consulted document.
In the specific case of Qusayr ‘Amra all regulations mentioned above appear to be globally respected and
implemented. Some concerns may arise only with regard to the construction of a water reservoir less than
1 km west to the main building, with a capacity of 40,000 m3 of water that may threaten the site should the
pond fill up and overflow its banks. Indeed, in this case it may be argued that the reservoir is as dangerous
to the site as a heavy industry, lime furnace or stone quarry, and that its presence should have been subject
to the very same by-laws ruling their construction.
8
“It is prohibited to destroy, ruin, disfigure or cause damage to antiquities including the change of their features, the separation of any
part thereof, transformation thereof, affixing of notices thereon or displaying of signs on them” (Antiquities Law 21/1988, art. 9).
9
According to the Antiquities Law: “a) It is prohibited to license the establishment of any structure including buildings and walls
unless it is about 5-25 m from any antiquities, against a fair compensation. b) It is permissible, by a decision of the minister on
the recommendation for the Director, to increase the distance mentioned in Paragraph a) of this Article if necessity requires in
any of the following cases: 1-The protection or maintenance of the antique site. 2-The expansion of the antique site. 3-To secure
that the antique site is not obscured by any construction. c) It is prohibited to set up any heavy or dangerous industries, lime
furnaces or stone quarries at a distance less than one km from the location of the antique sites. In all cases, prior approval of the
Department shall be given before inviting offers or awarding tenders for engineering services, design and sketched and preparing
the documents of public and private project tenders” (Antiquities Law 21/1988, art. 13).
65
Section II – Site Assessment And Analysis
10
The area extent is roughly calculated based on the archaeological distribution maps drawn following various archaeological
surveys at the site.
66
Chapter 4 - The management context
article 9 of Antiquities Law 21/1988 as it may disfigure the steppe setting that justifies initial
planning and setting of the whole complex;
c. Illegal quarrying activities in the area surrounding the site, which contravene to article 9 of Antiquities
Law 21/1988 since they pose a direct threat to the stability and conservation of the main building
and because they disfigure the original environmental setting that justifies the site’s initial design and
construction. Depending on their location, illegal quarrying activities are also in contravention of
article 14, paragraph c of the same Law (fig. 3.9);
d. The road having been built in 1985, that is well before Antiquities Law 21/1988 was approved,
its construction did not violate any of the current rules and regulations. Still, the road cuts the
site in two and separates its western structures (main building and saqiya, qasr, watchtower etc.)
from its eastern expansion and possible boundaries (second saqiya and u-shaped wall). Any future
infrastructural development in the area will thus have to take this into consideration when planning
possible widening of driving lanes and similar additions.
In 2005 the revised Operational Guidelines to the World Heritage Convention introduced the Statement
of Outstanding Universal Value (SOUV), which represents the basis for the future protection and
management of a WHS. The Statement is drawn upon information contained in the State Party’s World
Heritage Nomination and includes a summary of the World Heritage Committee's (WHC) determination
that the property has an Outstanding Universal Value (OUV). At its 34th Session in 2010 the WHC
retrospectively adopted the SOUV for Qusayr ‘Amra, which includes:
a. A brief synthesis of the site’s historical context and background;
b. The justification for site’s inscription;
c. The Statements of Authenticity and of Integrity for the site, respectively measuring the authenticity
and wholeness of the cultural heritage and its attributes;
d. The protection and management requirements, including adequate long-term legislative, regulatory,
institutional protection and management and delineated boundaries to ensure the site’s safeguarding.
As we shall see in detail in chapter 5, Qusayr ‘Amra’s OUV is embedded in the uniqueness of its cycle of paintings
and in the state of conservation of the architectural ensemble. In this regard, and since 2010, the value of the site
is also expressed by the archaeological complexity of the area, with a variety of other archaeological structures
around the main building, and by the natural context of the site, an “oasis” in the steppe of eastern Jordan. The
11
The selection criteria are reported on the Operational Guidelines to the World Heritage Convention and include: criterion i,
to represent a masterpiece of human creative genius; criterion iii, to bear a unique or at least exceptional testimony to a cultural
tradition or to a civilization which is living or which has disappeared; criterion iv, to be an outstanding example of a type of building,
architectural or technological ensemble or landscape which illustrates a significant stage in human history (UNESCO 2011).
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Section II – Site Assessment And Analysis
integrity of the site is currently well preserved since the most significant elements of the property remain intact
(UNESCO 2010), despite a variety of natural and man-made threats. The SOUV also highlights the authenticity
of Qusayr ‘Amra, which is conveyed by the main monument building, wall paintings and remnant mosaic floors,
as well as by the archaeological and natural contexts (UNESCO 2010).
These elements, officially presented in the SOUV, provide national and international stakeholders and parties
with the most authoritative reference and framework for Qusayr ‘Amra’s protection and management. Site
management is thus to be performed to ensure sustainable conservation of the site’s values, authenticity
and integrity as expressed in the above document. Based on the SOUV, the protection and management
of Qusayr ‘Amra are ensured by:
a. Its legal status as a "National Property" and a "Protected area" under the Antiquities Law of 1935
and under Antiquities Law 12/1976, as incorporated and enforced through current Antiquities Law
21/1988;
b. Site management, reportedly implemented by the MoTA through the DoA’s Regional Office in Zarqa;
c. Site boundaries and fencing, and the attempt, by the DoA, to establish an expanded protection zone
around the property for up to approximately 2,000 dunum (200 ha).
The recent evolution of the Operational Guidelines to the World Heritage Convention requested the
Jordanian authorities to adapt to new conservation and management requirements. This particularly
includes: i) the development of a Site Management Plan (SMP), and ii) the delineation of boundaries that
ensure the full expression of the site’s Outstanding Universal Values (OUV), integrity and authenticity of
Qusayr ‘Amra and that guarantee its effective protection. The present document responds to the former
requisite and was developed within the broader joint conservation project between the DoA, WMF and
the ISCR for the improved conservation and management of Qusayr ‘Amra.
With reference to the delineation of clear boundaries for the site, in 2009 the WHC officially requested the
Hashemite Kingdom of Jordan to provide clear boundaries’ definition for the nominated property. After
an archaeological survey of the area and consequent report, in 2009 the DoA regional Directorate in Zarqa
sent a letter to the Department of Lands and Survey requesting the allocation of land for the protection
of Qusayr ‘Amra and the other Desert Castles. After reviewing the extent of the area, in January 2009 both
institutions countersigned the proposal to allocate the DoA 6,289 dunum (628.9 ha) of land at Qusayr
‘Amra, incorporating the main monument building and adjacent archaeological structures. The request
was reiterated through a letter sent by the DoA to the Department of Lands and Survey on 6 April 2011,
confirming the requested area extent of 6,289 dunum. The land requested by DoA is khazina, meaning
that it belongs to the Treasury. In 2010 the SOUV adopted by the WHC reported that the “Department
of Antiquities is currently in discussion with the authorized departments regarding land cadastre surveying
for the establishment of an expanded protection zone around the property for up to approximately 2,000
dunum (200 ha)” (UNESCO 2010, p. 12)
In March 2011, the DoA sent a letter to the UNESCO Office in Amman including a map (without the indication
of clear coordinates) showing two border outlines: one indicating the current property of the DoA, and the
second displaying the new boundaries as per request made to the Department of Lands and Survey. In reality,
however, at the current understanding of facts neither of these boundaries exist, although a fence surrounds
the main monumental area. Indeed, the fence was set up by a DoA-IFAPO project in 1995 without reference to
any official boundary, while the new boundaries are those requested to the Department of Lands and Survey,
but not yet assigned by it. In May 2012, as part of the preparation of Qusayr ‘Amra’s Site Management Plan,
it was decided that the definition of new site’s boundaries and buffer zones would be of priority importance.
Investigations were thus conducted regarding progresses made in land allocation. It was discovered that the
68
Chapter 4 - The management context
request made by DoA in 2009 and reiterated in 2011 was never followed up by the Department of Lands and
Survey, since two other conflicting requests exist for parts of the requested land. Indeed, two Departments of
the Ministry of Agriculture, the Forestry and the Rangeland Departments, have advanced similar requests to the
Department of Lands and Survey. The definition of the WHS’s boundaries should be independent from land
ownership issues. These boundaries are being defined by the DoA in coordination with the MoTA so that the
core archaeological and environmental zone can be adequately protected.
To date, no major points have been raised by the WHC with regard to the conservation and management of
Qusayr ‘Amra and its compliance with the Operational Guidelines. In 1997 and again in 1998 the WHC positively
responded to the design and planning of a visitor centre at the site, which was built in the late 1990s (1998-1999).
In 2003 the WHC sent a mission of Italian experts to Qusayr ‘Amra to evaluate a project concerning the building
of a wastewater treatment plant in the al-Azraq area. Apart from the other negative effects, the experts pointed
out the unsustainable location of the water plant and recommended a new appropriate evaluation of the project
to avoid risks of compromising the specific cultural landscape of the Azraq region and its assets.
In 2006 a new group of international experts visited the site on behalf of the WHC in combination
with the Reactive Monitoring Mission to Umm ar-Rasas. The visit was organized by the DoA to update
available information concerning the management and state of conservation of the site and its mural
paintings. In their final report, the experts highlighted the lack of major threats at the site and appreciated
the positive impact achieved through the presence of the visitor centre on the site’s presentation and its
ability to improve tourist flow through the site. The report stressed the increasing damage to the paintings,
deriving from natural and man-made threats, including structural deterioration of the building and decay
of chemical agents from conservation campaigns in the 1970s. It also stressed the lack of adequate human
resources for ordinary maintenance works and to protect the site from vandalism.
12
The Department of Antiquities is considered one of the independent departments in Jordan. It has its own budget that is managed
by a Director General, who is undersecretary and directly linked to the Minister of Tourism and Antiquities.
69
Section II – Site Assessment And Analysis
main building and a variety of other remains and walls scattered in the area and still open for investigation.
Within the field of competences of the DoA, the administration and management of Qusayr ‘Amra may
be schematized as follows:
• Ordinary activities, including monitoring and maintenance of the site as well as the ticket service,
administered by the DoA’s regional Directorate in Zarqa13;
• Extraordinary activities, including extra-budgetary conservation and rehabilitation projects, administered
by DoA’s Central Office in Amman through its Directorates as per projects’ field of action and
requirements.
Despite ad-hoc official coordination actions, no structured mechanism appears to exist between ordinary
and extraordinary activities and respective implementation teams, and their integration is mostly left to
individual interactions and working relationships. At present time, team working in the DoA is excellent,
but the establishment of a structured line of communication may help avoiding a potential lack of
coordination in the future.
Ordinary activities include regular monitoring of the site and of its surroundings as well as periodic
maintenance works. It also includes the ticket service, which is currently merged with that of other two
Desert Castles, Qasr al-Kharraneh and Qasr al-Azraq. Ordinary activities are administered by DoA’s
regional Directorate in Zarqa through:
• Two archaeologists, of which: one in charge of monitoring and coordinating conservation and
maintenance works at all Desert Castles; a second one, introduced in June 2012, in charge of
coordinating conservation and maintenance works at Qusayr ‘Amra and at Qasr al-Kharrane. The
apparent lack of clear tasks/responsibilities distinction between these two staffs suggests the possible
overlapping and scarce coordination of interventions at Qusayr ‘Amra and Qasr al-Kharrane;
• Seven field workers based in Qusayr ‘Amra, of which: three ticket vendors14, two ticket observers and
two guards with shifts of one week each.
With specific reference to field workers at Qusayr ‘Amra, recent consultations with local stakeholders and
visitors allowed to identify the following points of attention:
• The ticket vendor is frequently absent;
• No ticket is sold in Qusayr ‘Amra, nor ticket control is ensured at the entrance to verify whether tickets
were already purchased at the two co-ticketed sites of Kharraneh and Azraq;
• Not always do guards provide thorough guarding service, as it is proven by an increasing amount of
graffiti and other vandalism episodes and as it is also witnessed by the experience of visitors who,
when arriving at the site early in the morning, are given the key of the main building so as to open it
themselves;
• Guards workload appears excessive, since it entails two monthly shifts of one week each, 24 hours per
day (day and night);
• Guards perceive that their role/function does not appear clearly to visitors, which has an impact on
their authority to limit acts of vandalism. They hint that the adoption of symbols of authority, such as
a badge or a uniform, may better convey this message;
• Guards stay at the visitor center at night, but do not undertake patrolling of the site and there are no
alarms to wake them up in case of forced entrance.
13
The DoA’s regional Directorate in Zarqa is responsible for an area of approximately 100 x 150 km, including all the Desert Castles.
14
The ticket to Qusayr ‘Amra also includes the visit to the two other desert castles of Qasr al-Kharraneh and Qasr al-Azraq. Recent
changes in legislation assign 20% of ticket revenues to maintenance and conservation of archaeological sites, but the funds are pooled
together and DoA will decide the amount to be assigned to each site.
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Chapter 4 - The management context
According to some staff from MoTA and DoA, an element of these professional deficiencies stems from
the current system of field workers’ recruitment. In some cases it is suggested that increased salary and
training could enhance the motivation and professional engagement of staff.
Except from the periodic monitoring of the site and its surroundings, which are carried out more or less
on a regular basis, ordinary activities do not seem to follow a pre-ordered strategic plan but rather appear
to occur as a response to emerging needs. Particularly, maintenance works intervene when necessary and
are planned and executed upon request of DoA’s field officer by DoA’s workers or by external companies.
Because of the above-mentioned lack of an overall plan on the site’s maintenance, much of its undertaking
and technical assessments are left to the initiative and capacities of field officers. This type of approach
leaves an enormous responsibility to single individuals, to their respective competences and also to their
understanding and knowledge of the site and of its strengths and weaknesses, thus hampering an integrated,
long-term and strategic approach to conservation.
Extraordinary activities are administered and coordinated by the DoA’s Central Office in Amman through
its Directorates as per projects’ field of action and requirements. They include extra-budgetary conservation
and rehabilitation projects and are administered in collaboration with other national and international
institutions. As it appears from the chronohistory of interventions reported in the table below (fig. 4.3),
extraordinary projects are normally carried out by international institutions and they are often relying
on external funds and needs assessments. Despite the fundamental interest and value of most of these
projects, their implementation appears based on external opportinuties and needs, rather than according to
a national, holistic site development strategy based on its priorities. In this regard, a comprehensive analysis
of the sequence of interventions allows drawing the following observations:
a. Interventions at the site can be grouped by clusters of intensive collaboration between the Jordanian
authorities and the following international institutions: i) Spanish Museo Arqueologico Nacional in
the 1970s; ii) Institut français d'archéologie du Proche-Orient (IFAPO) in the 1990s; iii) WMF and
ISCR from 2008 onwards. On top of these, we should add a series of conservation assessments
carried out in the 1990s and then in 2000, generally on very similar conservation aspects and issues.
Far from bearing any negative value, this type of approach embeds the risk of intervening on the
site without clear vision of the priorities but rather on the basis of emerging opportunities, despite
their final relevance for the global site conservation;
b. Interventions at the site mostly focus on the baths complex and on the nearby hydraulic and protective
systems (first saqiya and spur wall), which indeed are the key components of this WHS. Nevertheless,
as it is also mentioned in the Nomination File and ICOMOS evaluation, the significance and value of
Qusayr ‘Amra also include the surrounding landscape, with its archaeological as well as environmental
context. A clear, holistic strategy prioritizing among key needs for intervention may allow distributing
local and foreign projects across all key site i features, rather than repeatedly focusing on the same
structures and issues. Interventions on the baths complex include many conservation assessments,
carried out at different stages but at short intervals by different companies/institutions/organizations.
Particularly, such number of assessments concentrates from years 2000s onwards. Their reports all
lead to analogous conclusions, thus suggesting that this redundancy did not bring any added value in
terms of conservation strategies.
c. In the area of approximately 1.5 km2 surrounding the core monumental complex and containing a variety of
other archaeological remains, extraordinary interventions mainly consist in archaeological surveys carried
out in the 1970s, in the 1990s and again in 2001. No other types of actions seem having been undertaken
instead, such as conservation assessments, documentation of the remains or concrete conservation
works. A clear vision and strategic planning for the siterried out in the buting local and foreign projects
71
Section II – Site Assessment And Analysis
AREAS OF INTERVENTION
across all key sitens/organizasis
INTERVENTIONS Baths Other of prioritized needs rather than on
complex remains projects’ and institutions’ interests;
2010-ongoing, DoA-WMF-ISCR A+D+C A+D+C A+S+D
2009, Spanish Mission D
d. Presentation activities mainly concentrate
2009, Hashemiyeh University A on the baths complex and on the nearby
2008, WMF A hydraulic/protective structures, as well
2006, UNESCO A as on the development of a visitor
2005, WMF A
2003, UNESCO A
centre and of infrastructures directly
2002 - 2004, CNR-FUA-ISAD A supporting the access to the site in area.
2001 , FSLA-Zürich S S Differently from conservation and
2000 , UNESCO P P P
investigation, site presentation projects
1999, UNESCO P
1998 - 2000, IFAPO-UNESCO P
have developed in a much more coherent
1997, Austrian Embassy P manner, without major redundancies as
1996, University of Granada C for types of intervention. A major lack of
1995 - 1996, IFAPO C+P C+S+E C+S+E+P
interventions appears in the presentation
1993, IFAPO A
1992, IFAPO A A and enhancement of other archaeological
1991, IFAPO C+E remains and of the environmental
1989 - 1995, IFAPO D context. This lack hampers a thorough
1981 - 1983, DoA C?
presentation of the site’s significance
19971 - 1974,1979, MAN C+S+E C+S+E C+S+E
1960s, DoA C and values and confines interpretation
4.3. Extraordinary activities projects at Qusayr ‘Amra since
activities to the main building only,
earliest interventions (A=Assessment; C=Conservation; thus conveying visitors only part of the
D=Documentation; E=Excavation; P=Presentation; S=Survey) site’s values and worldwide significance.
All in all these observations suggest a piecemeal approach to the management and development of Qusayr
‘Amra, very much relying on external funds and initiative and little responding to a national medium and
long-term vision. The lack of staff specifically allocated by DoA to the design and fundraising of project
proposals further adds up to this global lack of autonomous site management and independent leadership,
leaving national authorities totally reliant on external initiative and funds.
The workforce allocated within MoTA to superintend, design and implement tourism-related activities at
Qusayr ‘Amra includes:
• One staff in MoTA’s Tourism Site Management Directorate, Section of Desert Castles, in charge of
tourism-related infrastructures maintenance and development, including the visitor centre.
• Four field workers based in Qusayr ‘Amra, of which two visitor centre’s supervisors and two cleaners.
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Chapter 4 - The management context
With specific reference to field workers, dissatisfaction is being expressed by MoTA’s staff over the
quality and effectiveness of their work. Similarly to what explained above for DoA’s field workers, these
professional shortcomings may be linked to recruitment modalities and to the professional terms and
conditions of these positions. In some cases it has been pointed out that increased salary and training
could enhance the motivation and professional engagement of this staff.
Tourism-related activities at Qusayr ‘Amra may be divided between ordinary and extraordinary. Ordinary activities
include the regular maintenance of tourism-related infrastructures, namely the visitor centre. Extraordinary
activities are carried out on an ad-hoc basis and address the development of specific services and infrastructures.
Among these, the most recent ones include the feasibility study for a night lighting system in the core monumental
area and the creation of paths and shelters between the visitor centre and the main building.
As it appears from the chronohistory of interventions, presentation and tourism-related activities seem to
be distributed between MoTA and DoA without major distinction as for respective fields of action and
competence. Accordingly, the visitor centre was developed by the international community in collaboration
with the DoA, but it is currently managed and maintained by the MoTA. Site access infrastructures have
been planned and designed by the MoTA and only later have they been subject to DoA’s technical approval.
This lack of clear division of tasks and responsibilities between the two authorities hampers a coherent
and harmonious development of the site, multiplying interventions and funds in a fragmented approach
to site management and presentation. A clear example of this haphazard approach was, in early 2012, the
installation of a layer of black gravel on the path leading to the site, executed by a contractorupon MoTA’s
request The gravel was not only aesthetically unpleasant, but also uncomfortable to walk on, to the point
that the path could no longer be used by tourists. Following the DoA’s protests the gravel was finally
removed, but all this resulted in expenditures that could have been allocated to other, more urgent projects.
73
Section II – Site Assessment And Analysis
• Private sector and civil society in Jordan, namely the non/semi-governmental organizations that are
variously involved in the conservation and management of the site and its surroundings. Qusayr ‘Amra
being located in the desertic steppe, it was difficult to identify a concrete interlocutor for the civil
society since nobody lives near the site and in its immediate surroundings. It was thus decided to
consult the Bedouin tribe that is held responsible for the area. Globally, the stakeholders under this
category include:
- Handicrafts associations and producers in Azraq;
- Jordan Inbound Tour Operators Association (JITOA);
- Jordan National Gallery of Fine Arts;
- Jordan Tour Guides Association (JTGA);
- Royal Society for the Conservation of Nature (RSCN);
- Royal Botanic Garden (RBG);
- Students and archaeologists;
- Teachers and schoolchildren;
- Tribe of Beni Sakher.
• International actors, namely the international organizations and institutions variously involved in the
conservation, management and presentation of the site at various stages, or conducting projects at
other Umayyad sites:
- American Center of Oriental Research (ACOR);
- Berlin Technical University and Pergamon Museum;
- Centre for British Research in the Levant (CBRL);
- Centre National de la Recherche Scientifique (CNRS) and Institut français du Proche-Orient (Ifpo);
- Deutsches Archäologisches Institut;
- Istituto Superiore per la Conservazione e il Restauro (ISCR);
- Spanish Archaeological Mission;
- UNESCO Office in Jordan;
- World Monuments Fund (WMF).
Stakeholder consultations were held between Spring 2012 and Autumn 2013 on a bilateral and plenary basis,
depending on the level of impact of the above-mentioned stakeholders on the conservation and management
of Qusayr ‘Amra (fig. 4.4). Both bilateral and plenary meetings pursued the following objectives:
• To share information and raise awareness on Qusayr ‘Amra as a cultural and World Heritage Site and
the national and international provisions for the site’s conservation and management;
• To discuss about and identify perceived site values and assets;
• To gather information on current and prospective development projects on site as well as in its
surrounding;
• To foster debate and consensus on most appropriate means to ensure compliance with national and
international conservation and management provisions
within the local and regional development context;
• To identify the most appropriate strategies to combine
74
Chapter 4 - The management context
One important component of these consultations was the bilateral and plenary discussion with
representatives of the concerned local community and particularly the Beni Sakher, one of the key Bedouin
tribes in Jordan since as far as the 18th century whose land also includes Qusayr ‘Amra. Very extended by
territory and number of members, the Beni Sakher are further divided into clans among which is the
clan of Khreisheh, based around Qusayr ‘Amra. Because of their intimate connection to the land, a key
community activity to date has been the encounter of local representatives of the tribe, in order to explore
with them their memory and traditions of the site, analyze tribe identity components in association with
it, assess their current interest in site conservation, and raise awareness on the value of Qusayr ‘Amra and
the importance of its legacy. These activities are constantly ongoing and intend to prepare the ground for
long-term community-based conservation of the site, which is the only effective key to its sustainability.
A consistent share of financial resources at Qusayr ‘Amra comes from extra-budgetary international funds,
as it is the case of the current conservation and management project jointly implemented by the DoA, the
15
Secondary stakeholders are the ‘intermediaries’, that is, persons or organizations who are indirectly affected by an organization's
actions.
16
This calculation does not include personnel costs, which are sustained by DoA’s Central Office.
75
Section II – Site Assessment And Analysis
2010 2011 WMF and the ISCR through Italian and WMF’s funds
1,000,000
900,000
800,000
and DoA’s contributions in kind.
700,000
600,000
500,000
400,000
Maghtas
Ajlun
Madaba (Map)
Shobak
Jordan's Museum
Um Qais
Karak
Aqaba Museum
Afra
Madaba Museum
Salt Museum
Petra
Mount Nebo
Wadi Rum
Qusayr 'Amra
Rum Project
Folklore Museum
Madaba Visit Center
Dead Sea
76
Chapter 4 - The management context
monument building and especially for the paintings contained therein, which may be affected by the
environmental variations produced by intense tourists’ flows as well as improper visitors’ behaviour.
The data provided by MoTA do not allow inferring more on the type of tourism at Qusayr ‘Amra. To
augment these data, in 2012 and 2013 the Site Management Plan Team (SMPT) undertook a series of visitor
surveys to draw a global understanding of current typical visitors’ and visits’ profiles and trends at the site.
The survey was implemented thanks to the fruitful support of the DoA and the close collaboration of the
Hashemite University’s Queen Rania Institute for Heritage and Tourism (fig. 4.8). It took place for one week
in June 2012, during the low season, and then it was repeated again in November 2012 and in May 2013,
during the high season. The surveys allowed to collect two types of data: i) overall visitors’ numbers at Qusayr
‘Amra and their flow trends within the main building; ii) interviews with a selected number of visitors on their
visit to the site. The former datum intended to provide an overall understanding of visitors’ flows at the site,
including their daily and hourly visit trends and the average duration of their stay within the main building.
The latter aimed to provide more detailed information on the average characteristics of tourists and visits at
the site. Interviews were conducted on the basis of a questionnaire purposely devised to this end. The survey
allowed interviewing approximately 800 people, and monitoring the flow of over a thousand of them.
Visits to Qusayr ‘Amra normally fall within a broader travel to Jordan bearing the following key features:
• Duration between one and two weeks (87% of respondents), mostly one week (34% of respondents);
• Both group and individual travel, with no major distinction between the two but with clear preference
for guided tours with about 60% of respondents in both surveys;
• Content-wise, general travel displaying key aspects of Jordan together with Qusayr ‘Amra. The most
common trend associates it with the visit to the two Desert Castles of Qasr al-Azraq and Qasr al-
Kharraneh (59% of interviewees), with clear predominance of this association in October (63% of
interviewees against 39% in June). A good 25% of interviewees also includes in the same day a visit
to Amman and its heritage sites (19% of respondents) or a trip to the Dead Sea (6% of respondents).
The remaining 16% of respondents further adds to the above itineraries a visit to other sites such as
Jerash, Petra, Madaba and Mount Nebo.
The average visit to Qusayr ‘Amra presents the following key features:
• Visits appear evenly distributed throughout the week and mainly concentrate between 10 am and 4
pm, with some lower numbers between 12 and 2 pm during the high season in October. The survey
undertaken in June further suggests that at that moment of the year visits may concentrate in the first
77
Section II – Site Assessment And Analysis
half of the week (Sunday to Tuesday) between 10 am and 1 pm, with 60% of the overall amount of
weekly visitors concentrating in this very slot of time;
• The duration of stay spans between a minimum of five minutes to a maximum of one hour with general
trend between 10 and 20 minutes (65% of respondents).
In general, interviewees appear satisfied with the visit to Qusayr ‘Amra, since most of them (96%) would
recommend its visit to their friends. The visit normally includes all key elements of the main monument
building and its adjacent structures, and the area is globally perceived as peaceful and comfortable, despite
the fact that most respondents share their visit inside the building with other tourists.
Most interviewees (85%) like the facilities available on the site, against a minor 5% who do not. The visitor
centre encounters large appreciation, with an average 48% of positive evaluations on its explanations,
graphics and content. The access paths are also well appreciated, with 66% of interviewees judging them
good and 17% fair. The evaluation of restrooms is less favourable, with only 31% of positive remarks
and several requests for improvement. Poor evaluation also for the ticket services, not visited by 55% of
interviewees in June 2012 and apparently not even functioning despite the existence at the site of staff
purposely recruited to this end. Finally, respondents suggest that the following additional facilities and
services be provided at the site:
• Information sources (e.g. brochure, site map, guide books, small video, photographs, boards etc.)
available at the site (36% of respondents),sitting areas, possibly in the shadow (20%),
• bookshop (17%),
A
• A cafeteria at the site (19%), and
• More/different exhibits (2%).
Other suggestions also include the presence of a lighting system inside the castle and the availability of
local guides at the site.
78
Chapter 5 - Site significance and values
The values17 of Qusayr ‘Amra have been identified through in-depth technical analyses as well as through
broad consultations with stakeholders. Accordingly, a core set of values shapes the significance of the site
through the following components:
• Historical value: stemming from the contextualization of the site in its historical time, at the very
core of Arab expansion and during the apogee of the Umayyad caliphate;
• Archaeological value: deriving from the richness in archaeological structures and sites in the area
surrounding Qusayr ‘Amra, spanning over tens of thousands of years and providing information on
different modalities of human settlement in the badiya through time;
• Artistic/aesthetic value: linked to the presence of one of the most extensive cycle of paintings of
early Islamic art, with the unique testimony they provide in understanding the origins of this art as well
as its cultural, iconographic and technical references;
• Architectural value: deriving from the building style, techniques and materials as well as from the
advanced water channelling system allowing the existence of a bath complex and, seemingly, of gardens
and/or agricultural cultivations in the steppe;
• Natural value: linked to the existence of Wadi al-Butum and of its peculiar ecosystem, which presumably
was one of the key reasons why Qusayr ‘Amra was built there;
• Scientific value: deriving from the enormous potential of archaeological discoveries in the area, which
may sensibly impact the global understanding of Desert Castles’ structure and function as well as of
Umayyad territorial strategies and control;
• Social and symbolic values: stemming from the role held by Qusayr ‘Amra for local communities and
in the symbolic frames of reference of the Bedouin tribes who have occupied the land for centuries.
These core values are further reinforced and enhanced by the international recognition of the site’s
Outstanding Universal Value (OUV), its authenticity and integrity, which have gained Qusayr ‘Amra
the nomination as a WHS in 1985.
A further group of values, or also opportunities, includes all such elements deriving from the many potential
or effective uses of the site and producing secondary repercussions on stakeholders and the local community.
This group seemingly includes:
• Tourism and economic values and assets: deriving from people’s interest in the site, expressed
through their visit to it and triggering the development of associated income-generating activities such
as tickets sale, bookshop, cafeteria, tourists guide, sale of souvenirs etc.
• Educational assets: linked to the informative potential that the site retains over the general public of
any age and to the possibility of transferring these information through a variety of educational and
communication policies and strategies.
Values being the drivers of conservation, their detailed presentation is reported in the paragraphs below,
17
The values of a site are the characteristics that motivate its labelling as “heritage” and that justify and lead its conservation. These
include, among others, the values connoting the cultural significance of a site, such as historical, artistic and archaeological values. As
it is widely accepted, the notion of site values extends to other aspects that are rather associated to the relation and impact that the site
engages with and produces on the territory. These notably include the economic, tourism-related and educational values, and allow a
certain range of site-derived socio-economic and development opportunities for the variety of stakeholders.
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with the view to allow a thorough understanding of the site’s significance and opportunities and to lay the
bases for the development of clear conservation and management guidelines.
A first key element is the role seemingly played by Qusayr ‘Amra in the geopolitical control of the Jordanian
badiya, as part of a broader network of Desert Castles. Recent territorial studies demonstrate that these
structures were strategically built at line-of-sight distance one from the other and their positioning was
normally located at perennial water sources along key routes of transhumance. Besides allowing hunting
and cultivation (Lammens 1908; Herzfeld 1921; Sauvaget 1967; Grabar 1963; Grabar 1973), their strategic
positioning clearly allowed extended control over primary supply and exchange chains in the region
(Almagro 1995; King 1985; Alhasanat et al. 2010), as it is well displayed at Qusayr ‘Amra, bent over the
course of the Wadi al-Butum and at a very short distance from Azraq and Qasr al-Kharraneh. As a leisure
palace, imbued with arts and pleasure, Qusayr ‘Amra also provided Umayyads with an excellent venue for
strategic, diplomatic exchanges with the chiefs of local Arab tribes (mainly from the Quda’ah confederacy)
who were their key supporters and allied in this part of their territory (Vibert-Guigue and Bisheh 2007).
Another aspect of the historical value of Qusayr ‘Amra is the information it provides on the culture of the
time, as a by-product of a unique blend between Late Antique regional taste, iconography and imagery with
Arab ideology, costumes and social dimensions. As one of the few extant cycles of paintings of early Islamic
times, the imagery, iconography and techniques conserved in Qusayr ‘Amra shed new light on the history of
Islamic art in its seamless transition between pre-Islamic visual references and sources and its later, mature
expressions. The testimony of secular creativity and art, far from religious-bound aniconism, Qusayr ‘Amra
shows the coexistence of elements such as Late Antique Syrian figural representations, Sasanian elements and
traditions, Greek inscriptions and mythological imagery and the Christian art of the eastern Roman Empire,
and proves their fundamental contribution to the very growth and development of later Islamic art and taste.
Again in connection with its paintings, the historical value of Qusayr ‘Amra is also linked to the information
they provide on the interests and pleasures of the ruling class during the Umayyad caliphate, including dance,
music, hunting, bathing and women (fig. 5.1). These elements appear particularly important in connection with
the controversial figure of al-Walid bin Yazid or Walid II, who appears as having built this palace while he was
heir to Hisham (724-743). A vilified member of the Umayyad dynasty, Walid II is considered as a caricature
of impiety and licentiousness because of his alleged indifference to religion, cruelty and revengefulness and
due to his passion for love, women and wine – all seemingly underpinned in the imagery selection at Qusayr
‘Amra (Judd 2008). Recent studies, however, suggest that the leadership role of Walid II may have been
more complex and influential, placed at the crossroad between the culmination of the Umayyad conception
of religious authority and the beginning of later Abbasid political theory (Judd 2008). In this sense, the
historical value of Qusayr ‘Amra also entails the contribution that the site and its figurative cycles can give to a
clearer interpretation of this debated character of the Umayyad caliphate, especially since recent conservation
interventions on the paintings are starting to reveal details and characteristics that are bound to change our
knowledge and understanding of Umayyad art and of its symbolic meaning.
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Section II – Site Assessment And Analysis
origins. What’s more, the representation of the night sky with zodiac symbols on the domed ceiling of the
caldarium is thought to be the oldest extant spherical representation of the northern sky.
From an aesthetic point of view, the delicacy of the characters’ traits and clothes and the astonishing
brightness of colours, which are even better emerging thanks to the ongoing DoA-WMF-ISCR joint
conservation project, undoubtedly impress visitors and generate a sense of beauty and peacefulness inside
the main monument building.
The extraordinary cycle of paintings illustrating the phases of construction of the building, coupled with
the discovery of associated structures dedicated to the quarrying and dressing of stones, and preparation
of decorative elements (such as glass tesserae for the decorations of the caldarium and alcove rooms) are
another element making this site unique for the understanding of architectural developments from Late
Antique to Islamic times.
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The natural value of Qusayr ‘Amra is thus associated to the unique presence of this unique green ecosystem,
expressed by its groves of butum trees and other typical Mediterranean vegetation, within the broader
badiya region, with its remarkable layer of dark chert contrasting the blue of the sky. It also rests in the
persistence of local fauna, although larger animals are no longer visible at the site as it might have been
the case in Umayyad times.
18
The Outstanding Universal Value of a property is recognized by the UNESCO World Heritage Committee upon inscription of a
site in the World Heritage List. It is defined as the “cultural and/or natural significance which is so exceptional as to transcend national
boundaries and to be of common importance for present and future generations of all humanity” (Operational Guidelines 2011, p. 49).
The Outstanding Universal Value of a property is assessed against 10 between cultural and natural criteria and is recognized only if the
property meets the conditions of authenticity and integrity. The loss of Outstanding Universal Value, authenticity and/or integrity justify
a property’s eventual removal from the World Heritage List, since it fails to comply with the very key reasons of worldwide recognition.
19
The Statement of Outstanding Universal Value was introduced by the revised Operational Guidelines of 2005. Together with the
Statement of Authenticity and the Statement of Integrity, both introduced at the same time, it now represents a core component of
World Heritage Nominations. Its retrospective adoption has been fostered for all sites inscribed in the World Heritage List before
2005: Qusayr ‘Amra is one of them, and its Statement of Outstanding Value was adopted by the World Heritage Committee in 2010.
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• Being the best conserved of the Umayyad palaces and castles in Jordan and Syria, it provides “an outstanding
example of a type of building, architectural or technological ensemble or landscape which illustrates (a)
significant stage(s) in human history” as per criterion iv) of the Operational Guidelines (2011).
Accordingly, the OUV of Qusayr ‘Amra appears as firstly linked to its exceptional paintings, which have
no parallel during the Umayyad period and which also provide an unprecedented corpus of images to
investigate and understand early Islamic art, its iconography, style and cultural/artistic references. Qusayr
‘Amra’s OUV is also associated to the exceptional state of conservation of its architectural ensemble.
In this regard, the site evaluation presented by ICOMOS in 1985 highlights how this castle, among all
others in Jordan and Syria20, is the only one where the architectural and the artistic/decorative features
of the complex are conserved together in situ, and together communicate the delicate complexity of this
type of ensemble. In this regard, the SOUV adopted by UNESCO in 2010 (UNESCO 2010) introduces
a broader understanding of the notion of “architectural ensemble” in Qusayr ‘Amra, no longer limited
to the coexistence of architectural and decorative elements within the main monument building but also
incorporating the other remains recovered in the area. In this sense, and since 2010 only, the fort/garrison
buildings, the wells, the hydraulic systems, the drainage pipe and cesspool, the water catchment works
for agricultural purposes are all key components of Qusayr ‘Amra as an architectural ensemble, and thus
deserve equal conservation and management attention and treatment. What’s more, and again since 2010
only, this architectural ensemble is linked to its environmental context, an “oasis” in the steppe of eastern
Jordan. This opens up the way to the natural value of the site, which will be further detailed in the
following paragraphs.
The OUV of a site goes along with the site’s authenticity and integrity, which are qualifying conditions
in World Heritage Sites’ nominations. The authenticity and integrity of a site are expressed, respectively,
by the Statement of Authenticity and the Statement of Integrity. For Qusayr ‘Amra these Statements
were adopted in 2010, together with the above-mentioned SOUV and are now a key reference for site
conservation and management.
As expressed by the concerned SOUV, the authenticity21 of Qusayr ‘Amra “is conveyed by the bath
building and reception hall and their wall paintings and remnant mosaic floors. It is also conveyed by the
context of the building which includes the adjacent well, tank and water-lifting system, the fort/garrison
to the north, the remnant agricultural water collection structures and the desert environment with its
seasonal watercourses” (UNESCO 2010, p. 12). Accordingly, the authenticity of Qusayr ‘Amra is linked to
the existence and state of conservation of the above remains, particularly the building with its decorative
features but also the other structures recovered in the surrounding area.
Some remarks need being made in this regard, particularly in the light of the new discoveries at the
site. Recent conservation campaigns on the mural paintings at Qusayr ‘Amra have revealed the severe
interventions operated by the Spanish team in the 1970s, which included the repainting of most images as
well as the covering of some of them with layers of yellow/ochre tempera. Conservation interventions on
the south-west aisle of the main hall are unveiling conspicuous elements previously unknown to researchers
20
The ICOMOS evaluation refers to Qasr el-Mschatta, whose gypsum work is at the Berlin Museum, Qasr Hischam/Khirbet
al-Mafjar, whose mosaics are at the Palestinian Archaeological Museum in Jerusalem, and to Khayr al-Sharqi and Qasr al-Khayr
al-Gharbi, with few decorative elements.
21
The authenticity of a site is defined as “the measure of the degree to which the values of a heritage property may be understood
to be truthfully, genuinely and credibly expressed by the attributes carrying the values” (Stovel 2004, p. 3). It is normally assessed
against some key site attributes, such as: i) form and design, ii) use and function, iii) materials and substance, iv) location and
setting etc. (UNESCO 2011, p. 82).
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These discoveries suggest that the paintings we 5.6. Representation of a scribe, south wall of western
aisle
currently admire at Qusayr ‘Amra are a challenging
blend of authentic background layer topped by modern
modifications, which in some cases have sensibly altered
the original iconography. The restitution of the original
Umayyad paintings through active removal of all
subsequent layers thus appears as a mostly necessary and
compelling intervention if the authenticity of attributes
such as form and design is to be preserved.
A first remark concerns the integrity of Qusayr ‘Amra as an “outstanding example of an Umayyad desert
establishment” and “the best preserved of the decorated Umayyad palaces and castles in Jordan and
Syria” (UNESCO 2010, p. 12). From a typological point of view, the so-called “Desert Castles” normally
appear as citadels with defensive towers and with rooms arranged around a wide courtyard surrounded,
in the smaller palaces, by roofed colonnades. This is the case of complexes such as Qasr al-Mshatta and
Qasr at-Tuba in Jordan, of Khirbat al-Mafjar in Palestine, Khirbat Minya in Israel and of Qasr al-Hair al-
Gharbi and Qasr al-Hair al-Sharqi in Syria. This is not the case, at the moment, for Qusayr ‘Amra, where
the main monument building is but part of the overall original complex and does not include any of a
palace’s living quarters. If, as hinted above, we assume that the value of Qusayr ‘Amra as an architectural
ensemble is not only linked to the combined presence of architectural and decorative elements in the main
monument building, but that this value also refers to the existence of other, interconnected structures
pertaining to the same architectural complex, then we must recognize that the integrity of Qusayr ‘Amra
will need enhancement for all what concerns the investigation, conservation and presentation of the other
22
Integrity is the “measure of the wholeness and intactness of the natural and/or cultural heritage and its attributes” (UNESCO
2011, p. 88). It is assessed against: i) presence of all elements necessary to express a site’s OUV, ii) adequacy of the site’s size
to ensure the complete representation of the features and processes which convey the property’s significance, and iii) presence
of adverse development effects. For cultural properties, the integrity is also related to the physical state of conservation of the
property and the control over deterioration processes (UNESCO 2011, pp. 88-89)
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site components (e.g. the qasr, the watchtower etc.). Indeed, unless the overall articulation of the site is
investigated and conserved, it will be difficult on the long run to support the idea that Qusayr ‘Amra is
the best preserved Desert Castle in Jordan and Syria, since what we see today is but a minimal part of the
whole ancient complex.
Another remark on the integrity of the site concerns the implementation of development works and their
potential adverse impact on it. Since at least early in the 1980s a sequence of development projects23 have
modified the archaeological pattern at Qusayr ‘Amra. Although sometimes planned in response to natural
threats such as erosion and flooding, works like the recent excavation of a check-dam in the core of the
archaeological area may have led to the loss of potentially buried structures, thus seriously hampering
the physical integrity of the site. The random execution of development works without previous impact
assessment can also impact the integrity of the site’s environmental setting. Interventions such as the
creation of dykes in Wadi al-Butum and in Wadi el-Harth or the attempted reforestation of the area indeed
modify the landscape at Qusayr ‘Amra, thus turning it into something different from its original setting,
that of a seasonal stream in a steppe ecosystem. Coherently with these observations, the appropriate
management of development interventions at the site is a vital factor to the preservation of Qusayr
‘Amra’s integrity. The provision of adequate core and buffer boundaries, the set up and enforcement of
appropriate modalities to manage development works in the area, and finally the mandatory execution
of archaeological/environmental impact assessments and of emergency archaeology are all key possible
measures to mitigate the alteration of the area’s integrity.
23
As better detailed in previous chapters, these development works include the construction of the road that from Amman leads
to Azraq, built in 1985 over an artificial embankment that fundamentally alters the geomorphologic profile of the area. They also
include the water management interventions implemented after the site flooding of 1994, such as the construction of a dyke in the
bed of Wadi al-Butum, with stone gabions and earth to divert floods. They finally include the attempt of reforestation in the area
surrounding Qusayr ‘Amra (1995-1996), the excavation of a water reservoir few hundreds meters west of the main monument
building and the construction of several dams and check-dams in Wadi al-Butum and in the neighbouring Wadi al-Harth.
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widespread conviction that these young beneficiaries of Qusayr ‘Amra depart from the site with little more
knowledge on its values and, what’s worse, with no understanding of appropriate behaviours to respect
and protect their cultural heritage. Since 2006 the Azraq Community Archaeological Project (ACAP), a
joint endeavour of Jordanian and foreign archaeologists, has variously engaged Azraq students and elders
on heritage awareness in the badiya region. The activities included:
• For youth: archaeological workshops and laboratories, with excavation activities and Global Positioning
System (GPS) training;
• For elders: guided visits to heritage sites, including Qusayr ‘Amra.
This is but one of the experiences, which if further developed, could allow capitalizing on the tremendous
cultural significance of the site as an educational resource for new generations’ growth and development
and towards a society that is better aware of its heritage and of the necessity of its conservation.
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Section – S–ite Assessment
Site And
Assessment Analysis
And Analysis
The management of Qusayr ‘Amra is endowed to a variety of departments and directorates within the DoA
and the Ministry of Tourism and Antiquities (MoTA), depending on the type of ordinary/extraordinary
activity. No formal coordination exists among said offices, neither within the DoA nor with the MoTA,
which may result in piecemeal, uncoordinated work in the future. Particularly, the coordination between the
DoA and the MoTA on actions concerning Qusayr ‘Amra is an important point of attention. In fact, there
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are grey areas of overlapping/disjunctive competences between these two bodies, and no guideline defines
the bodies’ respective areas of intervention, nor is there a formal coordination mechanism between them
to ensure constant exchange of information and agreed, strategic and values-based action on the site. An
official coordination mechanism among all parties concerned with the conservation and management of
Qusayr ‘Amra is highly recommended to ensure that site actions and projects pursue a common, prioritized
strategy based on the preservation and enhancement of the site values and international assets.
A final important management issue within the DoA concerns the way the site is supervised and monitored
on a daily basis. As we could see in chapter 4 above, the site is managed on a daily basis by the regional
Directorate in Zarqa through a site manager, which is based in Azraq and is in charge for all the Desert
Castles in the eastern badiya. Site management is thus implemented on a remote basis, with periodic visits
to the site. Maintenance works and site presentation activities are planned on an occasional basis, as a
response to emerging needs and with no systematic monitoring and development planning. Site-based staff
in charge for the security and tourist services (e.g. guards) is not regularly supervised, which sometimes
has a negative impact on the quality of tourism services. Additionally, the lack of training for concerned
security staff limits their capacity to be constantly at pace with the evolving conditions and peculiarities
of the site, and impacts their efficiency on tourism and security-related activities. Remote management
and an excessive workload for the site manager represent a challenge for the effective conservation and
presentation of a site like Qusayr ‘Amra, a World Heritage Site yearly attracting tourists from all over the
world.
The protection of archaeological remains from the impact of development works is another important point
of attention in Qusayr ‘Amra. As we have seen earlier, a variety of development works have occurred there
so far, such as the excavation of a water reservoir few hundred metres west of the main monument building,
the construction of a water pumping station few hundred metres northeast of it, the construction of large
dams at little distance from the site, and again the construction of a road few tens of metres east of the main
building. These works dramatically affect the authenticity of the environmental setting in Qusayr ‘Amra.
These works also represent a concrete risk for the integrity of the archaeological deposits of the site and thus
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need being stopped immediately. Key stakeholders on site (e.g. Ministry of Agriculture, Ministry of Water
and Irrigation etc.) hardly consult the DoA on planned development works. Rescue/emergency archaeology
needs also reinforcement to monitor development works, in order to ensure that any excavation at Qusayr
‘Amra is done under the attentive monitoring and documentation of experienced archaeologists.
The conservation of Qusayr ‘Amra is also hampered by natural decay and the action of agents such as wind,
sandstorms, flood and humidity and animals’ deposits. Thorough quantitative and qualitative monitoring and
analysis of these agents’ impact on the site may indeed play a key role in determining ad-hoc strategies of
intervention. This is particularly true for environmental fluctuations linked to visitors’ flow inside the main
building. In this case, the quantitative analysis of temperature and humidity patterns and their variation upon
major/minor number of visitors may allow the set up of results-based policies for visitors’ flow management.
A remark is finally needed on conservation works. As it appears from the analysis of previous interventions,
not always have conservation techniques aimed at long-term sustainability and, what’s even more important,
at ensuring their minimal impact on the objects of conservation. In this regard, it is recommendable that
clear methodological guidelines are designed and implemented, requiring the reversibility and long-term
sustainability of interventions as well as their minimal impact on the authenticity of the site.
Scarce and approximate documentation of conservation and archaeological campaigns also represents a
substantial constraint to the design and implementation of new interventions, as well as to the reinterpretation
of excavation data –a common practice worldwide, which has often allowed interesting discoveries. This
documentation is also difficult to access, since it is scattered between the DoA and other national/international
institutions who have undertaken conservation and excavation works at the site. Documentation guidelines
and the easy access to reports, for instance through the set up of a site documentation centre, appear as a
fundamental need for the transparent and sustainable conservation of Qusayr ‘Amra.
The former is currently implemented by the site manager. It mainly targets the main monument building
and it is carried out on an occasional basis. Maintenance interventions normally represent a response to
existing deterioration, and particularly focus on the baths complex. The adoption of a systematic approach
to site monitoring and maintenance –on a regular basis, and with ad-hoc monitoring tools such as a standard
monitoring file, would allow ensuring that any decay is detected from its very beginning and before it seriously
damages the structures. Daily maintenance of hospitality services, particularly the toilets, represents a further
issue in Qusayr ‘Amra, as frequently reported by the tourists interviewed through the visitor surveys in 2012
and 2013. Site-based management and the daily monitoring that these tasks are properly and timely executed
will indeed allow improving site hospitality services and the quality of the visit experience.
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Visitors’ monitoring pertains to the tourist police and to the guards of the DoA. The continuous repeating
of episodes of vandalism and neglect in Qusayr ‘Amra suggests that the guarding system needs being
improved and reinforced. This may possibly include guards’ awareness raising and training, as well as salary
increases and reviewed recruitment process. In this regard, strategy and action appear as key needs and
fundamental priorities for the sustainable management of the site.
Another issue concerns the means and tools adopted to convey site values, which at Qusayr ‘Amra
particularly include the informative boards displayed along the paths and within the visitor centre, as well
as other communication materials within the visitor centre. As it appears, the outdoor panels are few and
discoloured, which hampers public access to information. The panels inside of the visitor centre are very
technical and time-consuming to read, which does not respond to average tourists’ stay in ‘Amra, normally
between 10 and 20 minutes. Children education tools appear outdated and fail to meet the expectations of
the modern youth, which is rather attracted by multimedia learning and interactive resources. The exhibition
of materials is exiguous and may be enhanced with the integration of artefacts recovered through later
investigations and stored at the DoA. No other informative materials are available on the site such as
brochures, booklets and maps. On the contrary, these appear particularly requested by the average visitor
in Qusayr ‘Amra –a well educated tourist of a certain age and socio-economic background, with interest
for further reading and learning. Site presentation and information thus appear as a key development area
in Qusayr ‘Amra and need to be re-thought in line with the improved understanding of tourism trends and
tourist profiles, if the site potential and values are to be fully expressed.
Visitors’ behaviours can also be a concrete risk for the site, particularly vandalism. The scarce awareness
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on Qusayr ‘Amra’s values and importance may be part of the root problem, together with the ignorance
on appropriate, respectful behaviours and on existing sanctions against heritage damage. Ad-hoc restrictive
measures and enhanced guarding services thus appear as a fundamental action to mitigate the harsh impact
of visitors’ presence on the site (fig. 6.1).
A last point of attention is the distribution of responsibilities for site development and interpretation
between the two competent authorities, the DoA and the MoTA. According to Antiquities Law 21/1988,
site presentation is a responsibility of the DoA. By practice, however, tourism development activities
in Qusayr ‘Amra are a task of the MoTA, which is in charge of the maintenance and development of
the visitor centre. No formal document draws a line between the responsibilities of these two bodies.
This creates a grey area of overlapping/disjunctive competences which is not conducive to the effective
presentation of the site’s values and which needs clarification in order to enhance visitors’ experience.
Indeed, in some cases the interventions have addressed some archaeological structures in Qusayr ‘Amra,
which is the case for the second saqiya, the watchtower, the qasr and its nearby open-air mosque. The
investigations were designed to fulfill specific scientific interests of the researchers, but were not planned as
part of a comprehensive, strategized research plan on the site as a whole. As a consequence, more than 100
years now from the discovery of the site, researchers still do not have a clearer understanding of its inner
organization, overall extension, defensive system or function. Another important remark that emerges
so far is that, as it appears, none of these archaeological campaigns included a phase of consolidation/
restoration and presentation of the excavated structures, which remain abandoned and inaccessible today.
What’s more, local habits and culture provide a particularly favorable context for treasures hunting, and an
archaeological excavation calls the immediate action of pillagers and looters. This is what has happened
at most of the excavated structures in Qusayr ‘Amra, which nowadays are on the verge of complete loss.
One last important issue concerns the documentation of archaeological excavations and their hand-over
to responsible authorities, together with collected artifacts. Excavation reports are scanty and, when they
exist, they are hardly accessible in the archives of the DoA. Furthermore, often times they are brief and
do not provide all key information, such as stratigraphic units sequence and detailed reports, section/plan
drawings and photographs, artifacts inventory, excavation/layers levels, etc. The lack of these fundamental
pieces of information is a serious issue, because it confines the interpretation of excavation data to the
excavators only, and impedes future researchers from their critical revision and re-interpretation –which
in other sites has often allowed unexpected discoveries. The hand-over of recovered artifacts upon
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completion of excavations represents an additional, serious issue. Indeed, it appears a common practice
that the DoA leaves these items with the excavation teams in order to ensure that they be documented
and analyzed as per highest investigation standards. Unfortunately, this often leads to their oblivion and
consequent loss –as it is the case for some artifacts recovered through the Spanish excavations in the
1970s and now unrecoverable in the country. These artifacts belong to Jordan and its people, and concrete
provisions are needed to ensure that their movement be monitored and that they return to their legitimate
owners upon completion of the investigations.
These issues have emerged through the analysis of the current situation in Qusayr ‘Amra, as well as
through discussions with concerned stakeholders (e.g. tourist guides and tour operators) and through
the three visitor surveys mentioned in above chapter 4, implemented in Qusayr ‘Amra between 2012 and
2013. Beyond these evidences, the underlying problem seems connected to the lack of a comprehensive,
strategic plan for tourism development at the site, based on a thorough understanding of the site’s values
and assets. The limited understanding of tourists’ needs and expectations in Qusayr ‘Amra adds up to the
previous root problem, given the fact that development actions are not planned against concrete needs.
The design of a comprehensive, value-based tourism development strategy, firmly relying on an accurate
analysis of tourists at Qusayr ‘Amra appears as a fundamental precondition for the enhancement of the
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Chapter 6 - Summary of conditions, risks and key issues
site and its better appreciation. Ad-hoc infrastructural interventions will come at a second stage, and
particularly include the set up of a cafeteria and of a bookshop to meet tourists’ current needs.
Scarce awareness on heritage importance and values can also be the basis of the disrespectful,
inappropriate behaviour of some visitors. Some of these include Jordanians –adults as well as the youth,
as it is unfortunately witnessed by some graffiti signed by “the students of the University of Jordan”,
recently discovered in one alcove room. Although this issue is of a broader nature and would require a
country-wide educational campaign, local interventions may also be developed to raise visitors’ awareness
on heritage-friendly behaviours.
As it emerges, education and awareness-raising are a key component of sustainable conservation and
management of the site and need being tackled through ad-hoc projects and interventions, particularly at
the local level. The full involvement and participation of the local communities is particularly desirable for
this aspect of Qusayr ‘Amra’s management, as these communities are the ultimate owners and stewards
of the site.
On the other hand, hundreds of thousands if not millions of dollars have been and can be invested
in the site upon international interest and commitment, as it is the case with the multimillion dollars
joint project being conducted at the time of this publication by the DoA, the World Monuments Fund
(WMF) and the Istituto Superiore per la Conservazione e il Restauro (ISCR). International projects fulfil
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international agendas, and this has produced a redundancy of interventions repeatedly targeting the most
attractive aspect of Qusayr ‘Amra, namely the main monument building and its paintings. At the same
time, excessive reliance on international investments may cause an abrupt termination of site development
actions once international interest should cease. Despite the existence of an International Cooperation
Unit within the DoA, no project has been designed and fundraised by the DoA itself, which makes it
strongly dependant on foreign capitals.
Appropriate site development and management would indeed require, among others, the continuous research
of opportunities for site enhancement and tourist fidelity promotion through continuous site investigations,
exhibitions setting and communication/marketing campaigns, also targeting national visitors and aiming at
reducing the yearly decline of site visits. This could be done, among others, by favouring the creation of a
network of tourism infrastructures in the area, which would allow networking among the multiple cultural
and natural resources available in the Governorates of Azraq and Mafraq. Budget allocation and fundraising
reinforcement thus appear as a fundamental need for the most appropriate conservation and presentation
of Qusayr ‘Amra, if the site is to fulfill international commitments and expectations as a World Heritage Site
and as a regional and national emblem of early Islamic culture and arts.
As it concerns private investments, these are still limited, but there is increasing interest at local and national
levels towards an increase of tourism in the badiya region. This interest should be encouraged on one side,
but also managed and directed in order to avoid inappropriate activities being implemented, which could
harm the site, its values, and ultimately also the possibility to have long term economic benefits from its
presence in a still relatively unspoilt region of the country. The combination of natural and cultural features
in the badiya is an asset to conserve and its sustainable management and exploitation for eco-tourism and
conservation initiatives should be implemented as soon as possible in order to encourage local community
participation and bring the government to adopt long term conservation measures in the region.
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LEVEL OF
THREAT/RISK
THEME PROBLEM
Low Med High
Legal and institutional framework The lack of official boundaries and of DoA’s rights over the land hamper full enforcement of protection laws X
The lack of an official body within the DoA to coordinate actions on site challenges the design and implementation of strategic, concerted interventions on
X
site
The lack of clear tasks’ division and of a formal coordination mechanism between MoTA and DoA allow for piecemeal approach to site conservation,
management and presentation X
Remote site management does not allow for the daily supervision of site-based actions and staff and for punctual and immediate coordination of
interventions as per emerging needs X
Stakeholders’ limited awareness on provisions set forth by Antiquities Law 21/1988 limits their proactive coordination with the DoA on the planning and execution
of development works in the area, with an adverse impact on the archaeological deposits and on the conservation of the site’s archaeological context and structures. X
The guards’ limited capacities and heritage awareness have an impact on the effectiveness of the guarding system and limit their commitment and motivation
in ensuring highest protection to the site X
The focus on the conservation and documentation of the baths complex limits the interest and interventions on other site features, with progressive loss of
Conservation and documentation other, fundamental site values X
The lack of DoA’s consultation regarding planned development works and their potential impact on the archaeological deposits, together with the lack of
rescue/emergency interventions and archaeological assistance during their execution hampers the conservation, investigation and documentation of X
archaeological deposits and possible findings
Natural agents (e.g. sandstorms, floods, animals etc.) and man-made threats (e.g. vandalism, visitors flows etc.) damage the structures and deposits and provoke
their progressive decay, but no detailed study indicates results-based conservation strategies and actions. X
The lack of guidelines/conservation protocol indicating the principles, practices and minimum professional expertise required to intervene represents a threat to the
site’s conservation, authenticity and integrity X
Scarce and hardly accessible documentation on conservation campaigns limits the possibility to plan new interventions based on previous achievements and
challenges X
The monitoring and maintenance of the archaeological remains principally focused on the baths complex and it is carried out on a responsive basis, thus not allowing
Maintenance and monitoring preventive maintenance and risk reduction X
Although a key site value, the ecosystem is not part of site monitoring, and this is allowing its progressive deterioration X
Slow or non-existing response by concerned protection bodies does not allow impeding and/or sanctioning illegal actions X
Visitation and interpretation focus on some aspects of the site, particularly the baths complex, leaving other key features and values (e.g. other archaeological
Visitation and interpretation structures, natural value) in the shadow X
Visitation and interpretation strategies and actions are designed without clear analysis and understanding of the target tourist and are perceived as insufficient
to the average visitor of any age. X
Visitation and interpretations strategies are developed by competent authorities without a common and agreed strategy plan, with consequent duplication of
interventions and waste of funds and energies, as well as with no full consideration for values-based development X
Tourist flows seemingly impact the conservation of the structures and paintings, but the lack of clear tourism impact assessments do not allow for quantitative
and results-based tourist management policies and guidelines at the site X
Inappropriate and disrespectful behaviours and the lack of awareness on heritage preservation and values have an adverse impact on the conservation of the
paintings, but no communication tool exists on site to inform on most suitable conducts nor on penalties against the damage of cultural heritage X
Research and excavations Research and excavation focus on the most appealing and best known elements of the site, leaving in the shadow and almost unexplored the other sites and
structures, thus limiting a thorough understanding and presentation of the site as a whole X
Archaeological excavations normally do not include a conservation/presentation component, which limits the possibility to present these features to the larger
public and which has led to the progressive deterioration of the excavated areas and structures X
Scarce and hardly accessible documentation on previous excavations limits the possibility to reinterpret this information and to integrate old data with new
acquisitions and discoveries X
Limited monitoring by Local Authorities over the management and storage of excavated artefacts facilitates their displacement within and outside the country, with
X
97
the subsequent risk of its complete loss
Chapter 6 - Summary of conditions, risks and key issues
98
LEVEL OF
THREAT/RISK
THEME PROBLEM
Low Med High
Maintenance and monitoring The monitoring and maintenance of the archaeological remains principally focused on the baths complex and it is carried out on a responsive basis, thus not allowing X
preventive maintenance and risk reduction
Although a key site value, the ecosystem is not part of site monitoring, and this is allowing its progressive deterioration X
Slow or non-existing response by concerned protection bodies does not allow impeding and/or sanctioning illegal actions X
Visitation and interpretation Visitation and interpretation focus on some aspects of the site, particularly the baths complex, leaving other key features and values (e.g. other archaeological X
structures, natural value) in the shadow
Visitation and interpretation strategies and actions are designed without clear analysis and understanding of the target tourist and are perceived as insufficient X
to the average visitor of any age.
Visitation and interpretations strategies are developed by competent authorities without a common and agreed strategy plan, with consequent duplication of
interventions and waste of funds and energies, as well as with no full consideration for values-based development X
Tourist flows seemingly impact the conservation of the structures and paintings, but the lack of clear tourism impact assessments do not allow for quantitative
and results-based tourist management policies and guidelines at the site X
Inappropriate and disrespectful behaviours and the lack of awareness on heritage preservation and values have an adverse impact on the conservation of the
paintings, but no communication tool exists on site to inform on most suitable conducts nor on penalties against the damage of cultural heritage X
Research and excavations Research and excavation focus on the most appealing and best known elements of the site, leaving in the shadow and almost unexplored the other sites and
structures, thus limiting a thorough understanding and presentation of the site as a whole X
Archaeological excavations normally do not include a conservation/presentation component, which limits the possibility to present these features to the larger
public and which has led to the progressive deterioration of the excavated areas and structures X
Scarce and hardly accessible documentation on previous excavations limits the possibility to reinterpret this information and to integrate old data with new
acquisitions and discoveries X
Limited monitoring by Local Authorities over the management and storage of excavated artefacts facilitates their displacement within and outside the country, with
Section II – Site Assessment And Analysis
Facilities, services and infrastructures The quality and impact of the visit is much undervalued due to the limited use of the visitor centre and to the lack of appropriate spaces for exhibitions and X
hospitality services
The site is not accessible to people with disabilities due to the lack of proper disabled-friendly accesses and infrastructures X
There is no budget specifically established for maintenance and other conservation works at Qusayr ‘Amra, and this hampers periodic maintenance
interventions as well as the possibility to further design and implement conservation and investigations there X
Public awareness, education and Scarce knowledge of heritage value and of appropriate behaviours in heritage sites generate distorted behaviours, including illicit looting and acts of vandalism X
community participation against it.
The site is hardly visited by schools, particularly from the surrounding communities in Azraq and Muwaqqar, with consequent impact on youth education and
heritage awareness and the lack of capitalization on the educational value of the site X
The visit to the site is difficult due to the lack of shaded and sitting areas along the paths leading from the site’s entrance to the main monument building X
Investments, marketing and funding Projects depend on international funds, and this biases intervention priorities and reduces the local authorities’ independence in strategic development X
planning and actions. No autonomous fundraising activity is conversely carried out to balance this situation with the implementation of self-led projects by
local authorities
Scarce tourism development activities are currently in place to enhance the economic value of the site, which limits the possibilities for socio-economic X
development in the area and thus the motivated interest of the local community in the preservation of the site
Fig. 6.3. Key threats and risks on the conservation and presentation of the site’s values, authenticity and integrity
Chapter 7 – Vision, aims and policies
SECTION III
SITE MANAGEMENT PLANNING
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Section III – Site Management Planning
This chapter presents the long-term vision for the conservation and management of Qusayr ‘Amra,
together with the aims and policies that will ensure pursuing it. While the vision addresses the site as a
whole complex of values, features and assets, the aims and policies will be presented as a response to the
thematic issues as emerging through the problem analysis of chapter 6. They will therefore target:
1. The appropriate use of the site (Aim: USE; Policies: USE.1-3)24;
2. The legal and institutional framework of the site (Aim: LEG; Policies: LEG.1-6);
3. The conservation and documentation of the site (Aim: CON; Policies: CON.1-9);
4. Its maintenance and monitoring (Aim: MNT; Policies: MNT.1-5);
5. Its visitation and interpretation (Aim: TOU; Policies: TOU.1-6);
6. The development of research and excavations (Aim: REX; Policies: REX.1-5);
7. The facilities, services and infrastructures available on site (Aim: FSI; Policies: FSI.1-6);
8. Public awareness, education and community participation (Aim: EDU; Policies: EDU.1-5);
9. The investments and funds for site conservation and development (Aim: FND; Policies FND.1-4).
On top of these aspects, the aims and policies will preliminarily ensure that an appropriate use be made
of the site and that tourism and other development activities remain compatible with the core values,
authenticity and integrity of Qusayr ‘Amra World Heritage Site (WHS).
7.1. Vision
Qusayr ‘Amra World Heritage Site is an exceptional site that illustrates the transition from the Late Antique
to the early Islamic era and which displays the most extensive cycle of figurative paintings of Umayyad
times. These elements bear an outstanding universal value to the whole humankind, as it is recognized by
Qusayr ‘Amra’s inscription in the UNESCO World Heritage List. The long-term, sustainable conservation
and presentation of the site’s values, of its authenticity and integrity are a fundamental commitment of
Jordan towards its people and the whole humankind. These values shall be further enhanced through
continuous research and investigations by the national and international scientific community. Sustainable
conservation and site development will be reinforced through education and income-generating activities,
to ensure that strong socio-cultural ties link Qusayr ‘Amra to the local community and to its visitors. These
various aspects will be addressed through the collaborative efforts of the Jordanian authorities and its
international partners, in the framework of this comprehensive Site Management Plan.
24
In order to facilitate internal and external reference, the proposed nine aims are indicated by short abbreviations, as follows:
i) USE (Appropriate use); ii) LEG (Legal and institutional framework); iii) CON (Conservation and documentation); iv) MNT
(Maintenance and monitoring); v) TOU (Visitation and interpretation); vi) REX (Research and excavation); vii) FSI (Facilities, services
and infrastructures); viii) EDU (Public awareness, education and community participation); ix) FND (Investments, marketing and
funding). Policies are indicated by a code composed of the above abbreviation followed by a number, e.g. LEG.1 will indicate policy
1 under aim LEG (Legal and institutional framework).
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Section III – Site Management Planning
Islamic culture and figurative art. As such, the use of the site will ensure that it remains authentic to its
original configuration and setting, including the preservation of its natural ecosystem.
Policies (USE.1-3)
USE.1: Any modification to the current use of the site will abide to the long-term vision, aims and
policies set forth in the present Site Management Plan (SMP), and is subordinated to the
conservation of the site’s values, authenticity and integrity.
USE.2: Any modification in site use will be discussed and agreed upon by the key competent authorities,
namely the Ministry of Tourism and Antiquities (MoTA) and the Department of Antiquities
(DoA). Its most appropriate implementation will be validated by the DoA’s Sites Management
Directorate (SMD) and will be supervised by the Site Manager (SM).
USE.3: Guidelines will be developed by the SMD, in close consultation with the SM and other concerned
stakeholders, to ensure the sustainable use of the site by private and public institutions and by
individuals.
Policies (LEG.1-7)
LEG.1: The protected area will be defined by clear, official boundaries assigned by the MoTA and
registered by the Department of Lands and Survey to cover the whole archaeological complex
and a buffer area adequate to avoid future encroachments or conflicting development works.
Once established, boundaries and buffer zones limits and regulations will be periodically
reviewed in order to guarantee the protection of the site values.
LEG.2: The protected area will be subject to enhanced enforcement of Antiquities Law 21/1988 and
penalties will be applied upon its infringement, particularly on the occasion of the development
works implemented by any national or international body without previous written authorization
by the DoA. In this regard, the DoA will ensure broad dissemination of the site’s boundaries,
the existing protection by-laws and related infringement penalties among relevant national and
international stakeholders.
LEG.3: Clear guidelines will be developed to clarify on respective competences and tasks of the two
key authorities in Qusayr ‘Amra, the DoA and the MoTA. The former will be responsible for
all activities directly or indirectly concerning the antiquities (exposed or buried), while the latter
will be in charge of the visitor centre, its management and development. The two bodies will
actively collaborate towards the set up of common strategies and action plans at the site, as
detailed in policy 4 below.
LEG.4: The management of Qusayr ‘Amra will be articulated in three levels (fig. 7.1):
a. Strategic, that will identify the strategy and actions to be undertaken in Qusayr ‘Amra over
the medium and short term, respectively through a Medium Term Strategy (MTS) and a
Site Annual Plan (SAP). The MTS will provide a global site strategy over a time span of five
years. The SAP will be based on the MTS and it will provide an annual action framework,
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Chapter 7 – Vision, aims and policies
including budget for its implementation. Both the MTS and the SAP will address the key
thematic issues as presented in this SMP, namely site conservation and documentation,
maintenance and monitoring, visitation and interpretation, research and excavations, facilities
and infrastructural development, public awareness, education and community participation,
investment and funding. The MTS and the SAP will be developed in full accordance with
the vision and policies of this SMP and with Antiquities Law 21/1988, and they will equally
have a legally binding value. They will be prepared on a regular basis prepared by a Joint
Committee of technical experts, incorporating members of MoTA and DoA, as detailed in
paragraph 8.2.1. below. In this regard, the MTS will be revised and updated every five years,
while the SAP will be prepared every year. As in the case of this SMP, the MTS and the SAP
will be approved by the Director General of Antiquities and they will be endorsed by the
Minister of Tourism and Antiquities.
b. Coordination, executed by the DoA through the SMD and its World Heritage Sites Section
(WHSS). The SMD will report to Director General of Antiquities and will coordinate and
supervise the correct execution of the above-mentioned strategic actions as expressed by
the SAP, in full accordance with relevant policies and guidelines. The SMD will be part
of the above-mentioned Joint Committee of technical experts and it will also act as its
Secretariat. The SMD will thus be in charge to ensure that the Joint Committee regularly
meets and works as needed for the timely submission of the SAP and the MTS to the
Director General’s approval, respectively yearly and every five years. The SMD will also
ensure the largest communication and coordination with relevant national and international
stakeholders through the organization of periodic meetings and through the set-up of ad-
hoc information sharing mechanisms and tools.
c. Implementation, carried out by the Site Management Unit (SMU) that will ensure the proper
execution of the actions assigned by the SMD and that will report back to the SMD through
the inspector of the competent Regional Directorate. In an initial phase, this duty will be
undertaken by the SM, supported by other staff as needed.
LEG.5: This SMP will be approved by the Director General of Antiquities and it will be forwarded to
the Minister of Tourism and Antiquities for its endorsement. Once approved, this SMP will
have a binding value for all actions to be undertaken on site. This SMP will be periodically
reviewed to adapt to new emerging needs, in conjunction with the preparation of the MTS. A
first evaluation of this SMP and its consequent readjustment as per emerging needs and most
appropriate actions will be implemented after one year from its entry into force.
LEG.6: The management of conservation, presentation, investigation and other development actions
at the site will be based on the long-term preservation of the site’s values, authenticity and
integrity and will abide to the vision, aims and policies set forth in this SMP.
LEG.7: The capacities of staff, including field-based guards and tourism professionals, will be reinforced
to ensure their optimal engagement and motivation in site conservation, management and
monitoring.
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Section III – Site Management Planning
Strategic level
Director General • Approval of SMP, MTS, SAP
• Approval of annual reports
Department of Antiquities • Approval of project proposals and
development works
Coordination level
• Convene, coordinate Joint Committee
Tourism Site Management Site Management • Drafting planning documents: MTS, SAP
Directorate (SMD) • Assessment: projects, plans
Directorate (TSMD) • Development of guidelines
• Networking and communication
•Coordination of SAP implementation
JOINT COMMITTEE
Through: Directorate of Zarqa Implementation level
• implementation of SAP
• Monitoring the site, the visitor centre
and the surrounding area
• Liaise/coordinate with local community
Site Management Unit • Supervise local staff
(SMU) • Advice in the preparation of guidelines,
MTS and SAP
Fig. 7.1 . Proposed management structure for Qusayr ‘Amra World Heritage Site
ensure transparency of interventions and their continuous revision in the light of new technical discoveries
and acquisitions.
Policies (CON.1-9)
CON.1: Site conservation will seek the holistic preservation of cultural and natural values through a
balanced distribution of interventions on the diverse features of the site.
CON.2: A mid-term conservation strategy will be defined by the DoA in consultation with concerned
national and international stakeholders, and will be incorporated as part of the MTS. The
strategy will be turned into concrete actions on a yearly basis based on their importance,
urgency and on existing opportunities. These actions will be incorporated as part of the SAP
and will define conservation needs, priorities and estimated budget needs.
CON.3: Conservation interventions will be coordinated by the SMD. Their implementation will be
ensured by the SMU under the supervision of the SM, who will be responsible for their correct
execution as per highest technical and scientific standards.
CON.4: The SMD will also ensure that appropriate natural impact reduction actions and policies are
developed through the set up of regular coordination meetings and ad-hoc information sharing
mechanisms and tools with relevant stakeholders and environmental conservation agencies.
CON.5: The execution of any development work on site will be subordinated to the SMD’s approval
and validation. In this regard, the SMD will seek the advice of the SMU to assess the potential
impact of planned development works over the cultural and archaeological values of the site.
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Chapter 7 – Vision, aims and policies
The SMD will entrust relevant environmental conservation agencies to assess development
works’ impact on the local ecosystem. Where applicable, the execution of development works
will be sided by salvage/rescue archaeological activities carried out by experienced archaeologists
and/or environmentalists to ensure that no damage is brought onto the conservation of the
site’s cultural and natural values, authenticity and integrity.
CON.6: Conservation guidelines will be developed to counteract man-made and natural threats and risks.
Conservation guidelines will also indicate the principles guiding conservation interventions on
site, as per international standards and with particular reference to: i) long-term sustainability;
ii) minimum impact on the authenticity and integrity of the site; iii) reversibility. They will
also recommend that conservation works be executed by experienced professionals, and will
provide minimum educational and professional requirements.
CON.7: Conservation guidelines will be based on thorough quantitative and qualitative studies of key
emerging threats and risks, and will identify clear procedures for results-based risk mitigation,
including through monitoring/guarding practices, on-site behavioural standards, environmental
benchmarks and tourism flow management.
CON.8: Conservation guidelines will provide clear instructions for documentation and reporting on
conservation interventions, particularly: i) the periodicity of the reports; ii) the content of the
reports; iii) the modalities for submission of the reports; iv) the photographic documentation
to be attached to the reports.
CON.9: Documentation and reports will be archived in the Qusayr ‘Amra’s Documentation Centre
(QADoC). The QADoC will be physically accessible on site or at the DoA’s premises, but
may also become available online through contents’ digitization, with the view to enhance the
internationalization of researches and studies on the site.
Policies (MNT.1-5)
MNT.1: A mid-term maintenance strategy will be defined by the MoTA and the DoA and it will be
incorporated as part of the MTS. The strategy will be turned into concrete actions on a yearly
basis based on their importance, urgency and on existing opportunities. These actions will be
incorporated as part of the SAP and will define conservation needs, priorities and estimated
budget needs.
MNT.2: Site monitoring and maintenance will be coordinated by the SMD and supervised by the SMU
for all that concerns the archaeological remains. The SMU will periodically seek the advice of
environmental agencies to monitor the state of conservation of the local ecosystem. Tourists’
monitoring will be entrusted to the guards under the close supervision of the SM.
MNT.3: Monitoring and maintenance of archaeological structures will occur on a regular basis and at least
once every four months, based on an annual action plan to be incorporated as part of the SAP.
Guidelines and protocols for site monitoring and management will be developed by the SMD in
close collaboration with the MoTA and following the advice of the SM. Environmental monitoring
and needed interventions will occur according to the same plan, at least once every year.
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Section III – Site Management Planning
MNT.4: Monitoring and maintenance of hospitality services will be ensured by the SMU under the
direct supervision of the SM and in close coordination with the MoTA, and their quality will
aim to attain high international standards as per global tourism expectations.
MNT.5: Tourists will be closely monitored by the guards throughout the opening hours of the site,
and the number of guards available on site will be revised based on effective needs. At least
one guard will remain at the baths complex to ensure that no vandalism occurs during visiting
time. A security system will also be considered within the main monument building to integrate
tourists’ monitoring, and will be concurrently used towards the enforcement of Antiquities
Law 21/1988 and the application of penalties against acts of vandalism occurring at the site.
Policies (TOU.1-6)
TOU.1: Visitation and interpretation will abide to the long-term vision, aims and policies set forth in
this SMP and they will seek the holistic presentation of the site’s cultural and natural values,
including through incorporation of annex archaeological structures in the overall visiting
package. The site will be promoted to the relevant institutions to ensure its enhanced inclusion
in national and international visiting circuits and tourism offers.
TOU.2: A mid-term visitation and interpretation strategy will be defined by the MoTA and DoA in
consultation with concerned national and international stakeholders, and will be incorporated
as part of the MTS. The strategy will be turned into concrete actions on a yearly basis based on
their importance, urgency and on existing opportunities. These actions will be incorporated as
part of the SAP and will define conservation needs, priorities and estimated budget needs on a
yearly basis.
TOU.3: Concrete implementation of annual tourism development actions will be coordinated by the
SMD and supervised on site by the SMU, and will be subordinated to the conservation of the
site’s values, authenticity and integrity. In this regard, tourism development activities will be
preceded by cultural and environmental impact assessments, to ensure that no major threat
emerges to the preservation of the site’s values.
TOU.4: Tourism development actions will be designed based on a thorough analysis of visitors’ profiles
and needs, in order to ensure results-based investment of existing resources. In this regard,
current communication means and services will be revised and improved to respond to the
increased demand for multimedia information sources on site.
TOU.5: Tourism management guidelines will be developed should conservation studies prove that
an excess of tourists bears a concrete, serious threat to the conservation of the site. In this
regard, carrying capacity studies will allow identifying the most appropriate strategies for the
management of visitor flows.
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Chapter 7 – Vision, aims and policies
Policies (REX.1-5)
REX.1: Research and excavations will abide to the long-term vision, aims and policies set forth in
this SMP and they will seek the holistic investigation of cultural and natural values through
a balanced distribution of interventions on the diverse components of the site. A medium-
term research strategy will be defined by the DoA in consultation with concerned national
and international stakeholders, and will be incorporated as part of the MTS. The strategy will
be turned into concrete actions on a yearly basis based on their importance, urgency and on
existing opportunities. These actions will be included in the SAP and will define conservation
needs, priorities and estimated budget needs on an yearly basis.
REX.2: Research and excavations will be coordinated by the SMD and their implementation will
be supervised by the SM, who will be responsible for their correct execution as per highest
technical and scientific standards.
REX.3: Research and excavations will be executed by national and international bodies of high
professional standard and will abide to the Antiquities Law 21/1988 and to the Regulations for
Archaeological Excavations and Surveys in Jordan (2013). Specific guidelines will be developed
to ensure that they are carried out correctly and particularly that: i) excavation reports are
provided to the DoA on a regular basis and contain all relevant scientific information for
their future analysis and reinterpretation; ii) consolidation and presentation interventions are
guaranteed upon completion of excavations, where applicable; iii) artifacts are documented,
catalogued, inventorized and returned to local authorities within a maximum time limit.
REX.4: Archaeological research and debate will be encouraged through the organization of dedicated
seminars and study days.
REX.5: Documentation and reports will be archived in the QADoC set up as part of this SMP (see also
policy CON.9).
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Section III – Site Management Planning
Policies (FSI.1-6)
FSI.1: The development of facilities and services will abide to the long-term vision, aims and policies
set forth in this SMP. They will be planned based on a thorough analysis of tourist needs and
physical/environmental constraints, to ensure the best hospitality on site.
FSI.2: A mid-term development strategy will be defined by the MoTA and DoA in consultation with
concerned national and international stakeholders, and will be incorporated as part of the MTS.
The strategy will be turned into concrete actions on a yearly basis based on their importance,
urgency and on existing opportunities. These actions will be incorporated as part of the SAP
and will define conservation needs, priorities and estimated budget needs on a yearly basis.
FSI.3: The concrete implementation of development actions will be validated by the SMD and
implemented on site by the SMU under supervision of the SM, and it will be subordinated to
the conservation of the site’s values, authenticity and integrity.
FSI.4: Site development projects will be preceded by cultural and environmental impact assessments, to
ensure that no major threat emerges to the preservation of the site. Where applicable, development
works will be assisted by experienced archaeologists and/or environmentalist for salvage/rescue
operations, to ensure their minimum impact on the cultural and natural values of the site.
FSI.5: Hospitality services will be enhanced to international standards and expectations and will include
the setting up of a book/souvenirs shop, the provision of adequate disabled-friendly facilities and
of shadows/resting areas in the site. Assessments will be conducted on the opportunity to further
reinforce the rest/refreshments currently offered at the entrance of the site and a study on the
provision of temporary tent camps to allow overnight stays, managed by the local community and
placed outside of the site’s buffer zone. The maintenance and cleaning of these services will be
endowed to skilled, site-based professionals under the supervision of the SM.
FSI.6: Facilities’ improvement and landscaping will respect the original environment, they will not
introduce foreign elements and will keep to a minimum any new addition to existing structures.
Policies (EDU.1-5)
EDU.1: Education and public awareness will be a core element of site management and presentation.
They will abide to the long-term vision, aims and policies set forth in this SMP and they will
seek the holistic presentation of the site’s cultural and natural values.
EDU.2: A mid-term education and awareness-raising strategy will be defined by MoTA and the DoA in
consultation with concerned national and international stakeholders, and will be incorporated
as part of the MTS. The strategy will be turned into concrete actions on a yearly basis based on
their importance, urgency and on existing opportunities. These actions will be incorporated as
part of the SAP and will define conservation needs, priorities and estimated budget needs on a
yearly basis.
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Chapter 7 – Vision, aims and policies
EDU.3: The implementation of education and awareness raising actions will be coordinated by the
SMD and supervised by the SM, who will seek support from concerned local and international
stakeholders to ensure adherence with highest international standards.
EDU.4: Education and public awareness will equally target adults and the youth, but they will particularly
endeavour to engage the latter through the establishment of official heritage education and
field-based opportunities, in order to facilitate the dissemination and promotion of heritage-
friendly behaviours and a culture of heritage preservation.
EDU.5: Education and public awareness will particularly seek the involvement of local communities,
both adults and the youth, through the development of permanent exchanges, projects and
activities for ad-hoc dissemination of the site’s values across schools and in other public venues.
Such projects will be developed and implemented in close collaboration with local NGOs and
other cultural/educational organizations in Azraq and in Muwaqqar.
Policies (FND.1-4)
FND.1: Budgeting and funding will abide to the long term vision, aims and policies of this SMP and
will ensure the conservation and sustainable development of the site’s values, authenticity and
integrity.
FND.2: Qusayr ‘Amra will be allocated a site budget for ordinary conservation and development
activities. A mid-term budget estimate and strategy will be defined by the MoTA and DoA
and will be incorporated as part of the MTS. These estimates will be turned into concrete
yearly budgeting to supply the resources for the implementation of the actions planned within
the SAP. Budget allocations will be coordinated by the MoTA and DoA as per respective
competencies and responsibilities.
FND.3: Other conservation, research, documentation and/or development projects will be carried
out through the combined input of national and international funds as per upcoming needs
and priorities. Depending on situations, fundraising actions may be initiated by DoA and/
or MoTA. The formal preparation and submission of project proposals will be entrusted to
the competent Departments/Units in the MoTA and in the DoA and communication will be
ensured to ensure continuous updates on funds’ availability and site development perspectives.
FND.4: Private initiative and community involvement will be further enhanced by supporting income-
generating activities directly linked to the preservation and presentation of Qusayr ‘Amra. To
this end adequate surveys, studies and meetings with the local community as well as liaisons
with other cultural/economic projects will be organized to assess existing opportunities for
culture-based economic development in the area.
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Section III – Site Management Planning
Based on the policies presented in above chapter 7, this chapter introduces for each aim and policy
statement a series of strategic axes meant to frame the specific actions required to achieve such aims.
8.2.2. Definition of responsibilities concerning the site (actions under policy LEG.3)
LEG.3.1: Develop guidelines clarifying the respective responsibilities of the Ministry of Tourism and
Antiquities (MoTA) and of the DoA within the perimeter of the site and its buffer zone.
8.2.3. Configuration of the management system and of legal obligations (actions under policies
LEG.4-6)
LEG.4.1: Reinforce the existing World Heritage Sites Section (WHSS) within the Sites Management
25
Actions are numbered by policy, and are thus indicated by the policy code followed by a progressive number. For example, USE.3.1
will indicate action 1 under policy 3 of aim USE (Appropriate use). The number of actions per policy may vary from zero to infinite,
depending on the direct follow-up required to implement them.
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Section III – Site Management Planning
Directorate (SMD) at the DoA. The SMD and the WHSS will coordinate the implementation of
the Site Annual Plan (SAP) and they will act as the Secretariat to the Joint Committee of technical
experts, thus coordinating on the draft of the site’s Medium Term Strategy (MTS) and SAP. The
SMD will have a director and personnel adequate to the SMD’s tasks and functions, including:
i) expertise in fundraising activities and the development of project proposals; ii) expertise in
international by-laws and mechanisms, particularly in the World Heritage Sites section. The SMD
will the Director General of Antiquities. Its responsibilities are further detailed in chapter 9 below.
LEG.4.2: Set up a Site Management Unit (SMU) for the concrete implementation of the SAP and
monitoring of field-based operations and actions. The SMU will be composed of a field-based
Site Manager (SM) and of staff as required by the site’s needs. Initially, the SMU will include
staff that is already based on site, namely: i) ticket vendors; ii) ticket observers; iii) guards.
On the longer term, the SMU will also include other competencies and expertise, such as:
maintenance workers, a conservation specialist, and interpretation officer etc. The SMU will
be coordinated by the SM, who will also monitor the quality performance of MoTA’s staff
currently allocated to the site, namely the site cleaners and the Visitor Centre’s supervisors.
In this regard, the SM will report to MoTA’s TSMD concerning all arising issues with MoTA’s
field-based staff, for MoTA’s prompt action. In the initial phases of implementation of this
Site Management Plan, the set up of the SMU will thus ensure that the SM has some official
authority over MoTA’s staff through a formal agreement with MoTA. The SM wil report to
the SMD throught the inspector of the regional Directorate in Zarqa. Its responsibilities are
further detailed in chapter 9 below.
LEG.4.3: Ensure the preparation of the MTS and of the SAP by periodically convening the Joint
Committee of technical experts. The Committee will be composed of MoTA and DoA’s staff,
as detailed below:
• From the DoA, it will include: the Site Manager (SM), the inspector of the regional Directorate
in Zarqa, the Director of the SMD, the Director of the Conservation Directorate, the
Director of the Excavations Directorate.
• From the MoTA, it will include: the Director of the Tourism Site Management Directorate
(TSMD), the Director of the Projects Development Unit.
The Committee will be convened on a yearly basis by the DoA’s SMD to prepare the SAP.
Every five years the Committee will also develop the quinquennial MTS and revisions to this
SMP as per evolving site needs. The SMD will act as the Secretariat to the Committee, and it
will ensure that MoTA and DoA actively collaborate in the preparation and delivery of the
MTS and SAP.
LEG.5.1: Ensure adoption of the SMP through its approval by the Director General of Antiquities and
its endorsement by the Ministry of Tourism and Antiquities.
LEG.5.2: Ensure periodic revision of the SMP in conjunction with the preparation of the MTS. A first
evaluation of the effectiveness of the SMP will be undertaken after one year from its entry into
force, and necessary steps will be undertaken towards its adaptation as per emerging needs.
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Chapter 8 – Strategies and actions
LEG.7.3: Train guards and the tourism police on emergency issues, risk preparedness and site awareness.
LEG.7.4: In collaboration with the Civil Defence, provide training for the firefighters stationed in the
nearest station for appropriate intervention at the site in case of an emergency.
8.3.3. Conservation guidelines and immediate threat control (actions under policies CON.6-8)
CON.6.1: Establish conservation guidelines concerning interventions on each site and for identified
threats and risks. Guidelines will recommend the minimum standards for intervention, including
professional profiles required for the supervision of project implementation. They will also
incorporate risk preparedness guidelines and protocols, which will be developed together with
a risk matrix. Compilation of the guidelines will follow established standards and the authors
will seek the opinion and advice of national and international experts. Provisions for site
protection in case of war will also be mentioned, such as the display of the Blue Shield and
other recommendations set forth in the Convention for the Protection of Cultural Property in
the Event of Armed Conflict (1954) and its two Operational Protocols (1954; 1999).
CON.7.1: Develop qualitative and quantitative studies and analyses to assess the impact of key emerging
risks and threats and most appropriate impact reduction strategies, including visitor flow
management, to serve as a background in the development of conservation guidelines.
CON.7.2: Ensure a solution to the problem of birds entering and nesting inside the main site.
CON.7.3: Tackle the issue of graffiti inside the main site by a combined action of better guarding (in this
regard, see also paragraph 8.4 below), re-design of the barriers, and sign-posting. In the visitor
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Section III – Site Management Planning
center, provide information on the damage caused by graffiti and vandalism, as a way to raise
awareness on this threat and instruct on proper behavior.
CON.7.4: Consider light, temporary fencing/wiring of the other archaeological areas, including the qasr,
the watchtower, the second saqiya and the “service” building in order to limit damage and
vandalism to these sites.
CON.7.5: Provide carbon dioxide extinguishers on site, for immediate intervention in case of fire.
CON.8.1: As a key component to the guidelines, establish a standardized reporting format for conservation
and documentation activities, and include instructions on minimum standards for photography
and graphic documentation and archiving.
8.3.4. Establishment of the Qusayr ‘Amra Documentation Centre (actions under policy CON.9)
CON.9.1: Establish the Qusayr ‘Amra Documentation Centre (QADoC) at the DoA’s premises in
Amman. The QADoC will contain copies of all documents on Qusayr ‘Amra, published and
unpublished, already available at DoA’s documentation centre or made available by other
institutions in the course of the years.
CON.9.2: Digitize all the available material in order to create an online repository, initially for internal use
at DoA. The QADoC may also be made available online for easy use of international scholars
and the undertaking of remote studies on the site. In this case, copyright issues for published
material will have to be considered.
CON.9.3: Define rules for access to and use of QADoC by external scholars.
8.4.2. Guidelines, protocols and urgent actions (actions under policies MNT.3-4)
MNT.3.1: Develop monitoring and maintenance guidelines and protocols for archaeological sites and
tourism infrastructures, establishing a list of actions to be conducted at every monitoring
exercise. These guidelines and protocols will be developed in close collaboration with
conservation specialists working on specific projects on site.
MNT.3.2: Develop a standard form to facilitate monitoring and information recording, and enter the
data collected in a dedicated database or spreadsheet. Interval of monitoring exercises will be
decided by the SM in coordination with the SMD and ideally will never exceed four months,
establishing a quarterly cycle.
MNT.3.3: Monitor the archaeological structures on a regular basis and as per established guidelines and
protocols, under the supervision of the SM.
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Chapter 8 – Strategies and actions
MNT.3.4: Coordinate with concerned stakeholders (e.g. Ministry of Agriculture, RSCN etc.) the
development of guidelines for monitoring and maintenance of the ecosystem.
MNT.3.5: Replace wooden elements of saqiya with new ones.
MNT.3.6: Assess the conditions and eventually rebuild/provide maintenance to the berms and stone
gabions in Wadi al-Butum.
MNT.4.1: Monitor hospitality services and tourist facilities on a regular basis and as per established
guidelines and protocols, under the supervision of the SM.
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Section III – Site Management Planning
TOU.4.2: Periodically conduct visitor surveys in order to verify visitor satisfaction and use the survey
findings to correct tourism strategies and actions.
TOU.4.3: Adapt the present display to current tourists’ demand and expectations as expressed by
tourist surveys, particularly by introducing interactive displays and multimedia communication
(e.g. virtual tours). The displays will possibly use some of the high quality, high definition
photographic and graphic documentation collected on the site.
TOU.5.1: Based on the qualitative and quantitative studies developed as part of the conservation actions,
evaluate the opportunity to establish visitors management guidelines to reduce tourism impact
on the conservation of the site.
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Chapter 8 – Strategies and actions
117
Section III – Site Management Planning
8.9.2. Fundraising, cooperation, and national/international projects (actions under policy FND.3)
FND.3.1: If required, conduct fundraising for specific projects. Project proposals will be developed by
the competent Department or Unit at MoTA or DoA, and will be coordinated by the SMD.
FND.3.2: Seek the participation of national and international NGOs and Universities in joint projects
in the fields of heritage conservation and research, as well as capacity building and any other
activity that may help achieve the recommendations of this SMP and other specific plans
prepared for the site.
8.9.3. Support for private and community-based initiatives (actions under policy FND.4)
FND.4.1: Ensure constant liaison with the local community and other projects in the area, and foster the
development of assessments, surveys, studies and meetings in order to explore opportunities
for the culture-based economic development of the area.
FND.4.2: Develop a Qusayr ‘Amra logo and official “brand” to be associated to authorized local
handicraft products. The logo will certify the product as having been locally produced.
FND.4.3: Liaise with other economic development projects conducted in the area by other organizations
in order to explore partnership opportunities.
FND.4.4: Involve the JTB and other concerned stakeholders in the marketing of the site to attract an
increased number of tourists in the badiya region.
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Chapter 9 – Plan implementation
Implementing the plan requires coordination among all main actors and the establishment of clear
decision–making and monitoring mechanisms, assigning responsibilities, and defining clear duties and
milestones. This chapter describes such requirements and outlines an implementation process for each of
the strategic axes and respective actions identified in chapter 8.
Two key institutional bodies will be in charge of the implementation of the SMP:
a. The DoA, particularly through the Director General of Antiquities, the Sites Management Directorate
(SMD) with its World Heritage Sites Section (WHSS), and the Site Management Unit (SMU), replaced in
an earlier phase by the Site Manager (SM) only;
b. The MoTA, particularly through the Tourism Site Management Directorate (TSMD).
A Joint Committee of technical experts from MoTA and the DoA, as defined in chapter 8 above, will be
convened yearly to adopt the Site Annual Plan (SAP) and every five years to adopt the site Medium Term
Strategy (MTS). The SAP will identify priority actions and existing budget for yearly interventions on site,
and will be consistent with the vision, aims, policies and actions identified thorugh this SMP and the MTS.
The SAP will be implemented on site by the SMU under the coordination of the SMD and its WHSS.
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Section III – Site Management Planning
experts in charge of preparing Qusayr ‘Amra’s MTS and SAP. Furthermore the TSMD, with its Desert
Castles Visitor Centers Section, will have the following responsibilities:
1. Coordinate with DoA’s SMD and SMU all actions pertaining to the management of the site as per the
recommendations of this management plan, and particularly:
a. All actions related to the maintenance and improvement of infrastructures (e.g. parking area, paths,
visitor center, resting areas, toilets, signage, etc.);
b. All actions related to the construction or development of new facilities (e.g. bookshop, cafeteria, etc.);
c. All actions related to tourism development.
2. MoTA’s Agreement and Tourist Investment Section and the Product Development Section will consult
with SMD and SMU for the development of any initiative concerning the site.
3. Once finalized, projects prepared by the TSMD will be submitted to the SMD for assessment and formal
approval by the Director General of Antiquities.
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Chapter 9 – Plan implementation
5. Development of training and capacity building courses for DoA staff in site management issues.
6. Establishment of coordinating mechanisms with other DoA and MoTA Directorates
7. Participation with other Directorates in the preparation of World Heritage Nomination files, and assist other
Directorates in providing reports to UNESCO concerning the state of conservation of WH properties
8. Organization of meetings with stakeholders and local communities.
With specific reference to Qusayr ‘Amra, the responsibilities of the SMD and its WHSS will include:
1. Assessing ordinary and extraordinary interventions on site and submit them for approval to the DoA DG;
2. Preparation of the site’s Medium Term Strategy (MTS) and Site Annual Plan (SAP), in coordination
with the SMU and with MoTA’s Tourism Site Management Directorate (TSMD) for long and shortterm
strategic coordination of actions on site;
3. Coordination of SAP annual implementation;
4. Development of guidelines as required by the Site Management Plan (SMP), together with the advice of
the Site Manager, of other competent Directorates at DoA and of other relevant stakeholders;
5. Establishment and implementation of information-sharing mechanism and tools, to ensure close
coordination with MoTA and other relevant stakeholders;
6. Organization of meetings with relevant stakeholders to ensure continuing protection of the site.
The SMD will also be part of the Joint Committee of technical experts and it will act as its Secretariat, thus
ensuring that the components of the body fruitfully collaborate and timely deliver the MTS and the SAP. The
SMD will be composed as presented in paragraph 8.2.3 and will report to the Director General of Antiquities.
The SMU will be based on the field in Qusayr ‘Amra and it will be composed as detailed in above paragraph
8.2.3. At an administrative level, the SMU will report to the DoA’s regional Directorate in Zarqa. At a
technical level, the SMU will report to the SMD and will implement the technical instructions provided by
this Directorate. While awaiting for the full establishment of the SMU, the Site Manager will be in charge
for ad-interim follow-up and coordination on the above tasks.
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Section III – Site Management Planning
over five years (long term). A distinction is also made between high, medium and low priority actions.
The execution of the actions will be monitored by the SMU and coordinated by the SMD, who will also
be in charge of the organization of the periodic review.
The review will consist of:
1. Organization of new condition assessments
2. Evaluation of the impact of actions undertaken at the site
3. Assessing possible changes impacting the Outstanding Universal Value of the site
4. Drafting of recommendations concerning corrective or new actions to be undertaken to improve
conservation and public access.
5. Organization of stakeholders meetings to discuss draft recommendations
6. Finalize document and present to the Joint MoTA-DoA committee for adoption.
122
ACTION PLAN FOR THE IMPLEMENTATION OF THE SITE MANAGEMENT PLAN
ACTION TIMEFRAME PRIORITY
RESPONSIBLE Short Medium Long High,
AIM STRATEGIC AXIS POLICY No. Description BODY Medium,
(yr 1-2) (yr 3-5) (yr 5+)
Low
Appropriate Use Guidelines and implementation USE.1 -- -- DoA, MoTA
(USE) (ref. par. 8.1.1) USE.2 -- -- DoA, MoTA
USE.3 USE.3.1. Develop guidelines SMD, SMU
Legal and Definition and enforcement of legal LEG.1 LEG.1.1. Registration of boundaries SMD
institutional provisions and boundaries LEG.1.2. Mark the boundaries SMU
framework (LEG) (ref. par. 8.2.1) LEG.1.3. Monitor, review limits and regulations SMD
LEG.1.4. Ensure enforcement of penalties for boundaries SMD
infringement
LEG.1.5. Temporary fencing of other archaeological sites SMU, DoA
LEG.2 LEG.2.1. Promote and foster awareness on Law 21/1988 SMD
particularly on the destruction of antiquities
LEG.2.2. Promote and enforce DoA’s authority MoTA, DoA
Definition of responsibilities on the LEG.3 LEG.3.1. Develop guidelines on responsibilities and MoTA, DoA
site competences between MoTA and DoA
(ref. par. 8.2.2)
Configuration of the management LEG.4 LEG.4.1. Reinforce WHSS within the SMD and define their DoA
system and of legal obligations tasks and responsibilities
(ref. par. 8.2.3) LEG.4.2. Set up SMU and define its tasks and responsibilities DoA
LEG.4.3. Establish Committee and produce MTS and SAP MoTA, DoA
LEG.5 LEG.5.1. Ensure adoption of the SMP
LEG.5.2. Ensure periodic review of the SMP, the first afterone
year from its entry into force.
LEG.6 -- -- SMD, TSMD
Capacity building and training LEG.7 LEG.7.1. Capacity building of staff
(ref. par. 8.2.4) LEG.7.2. Train guards on their duties and responsibilities DoA, SMD
LEG.7.3. Train guards and tourism police in emergency and DoA, SMD
risk preparedness
LEG.7.4. Train firefighters SMU
Conservation and Planning CON.1 -- SMD, SMU
documentation (ref. par. 8.3.1) CON.2 CON.2.1 Develop mid term objectives and short term actions SMD, SMU
(CON) to incorporate in the MTS and SAP
Coordination and supervision CON.3 -- -- SMD
(ref. par. 8.3.2) CON.4 CON.4.1 Coordinate environmental conservation SMU
CON.4.2 Eliminate berm north of Wadi al-Butum and restore SMU
steppe surface
CON.4.3 Promote healing of butum trees SMD, SMU
CON.5 CON.5.1 Coordinate stakeholders on tourism development SMD, TSMD
CON.5.2 Monitor development works SMU, SMD
Conservation guidelines and CON.6 CON.6.1 Establish conservation guidelines and risk matrix SMD, SMU
immediate threat control CON.7 CON.7.1 Develop threats/risks assessment studies SMD, SMU
(ref. par. 8.3.3) CON.7.2 Solve bird problem SMU
CON.7.3 Address graffiti problem SMU
CON.7.4 Consider temporary fencing SMU, SMD
CON.7.5 Provide fire extinguishers DoA
CON.8 CON.8.1 Establish standardized reporting format SMD, SMU
Establishment of a Qusayr ‘Amra CON.9 CON.9.1 Formally establish QADoC DoA
Documentation Centre CON.9.2 Digitize material DoA, SMU
(ref. par. 8.3.4)
123
CON.9.3 Define access and use rules and terms DoA
Chapter 9 – Plan implementation
ACTION TIMEFRAME PRIORITY
124
RESPONSIBLE High,
AIM STRATEGIC AXIS POLICY No. Description Short Medium Long
BODY Medium,
(yr 1-2) (yr 3-5) (yr 5+)
Low
Maintenance and Planning and cordination MNT.1 MNT.1.1 Develop mid term objectives and short term actions SMD, SMU, MoTA
monitoring (MNT) (ref. par. 8.4.1) to incorporate in the MTS and SAP
MNT.2 MNT.2.1 Coordinate monitoring of ecosystem SMU
MNT.2.2 Coordinate maintenance of infrastructures SMU, TSMD
Guidelines, protocols and urgent MNT.3 MNT.3.1 Establish monitoring guidelines and protocols SMD and SMU
actions MNT.3.2 Develop monitoring/maintenance forms SMU
(ref. par. 8.4.2) MNT.3.3 Ensure regular monitoring of archaeological SMU
structures
MNT.3.4 Coordinate the development of guidelines and SM
protocols for the monitoring of ecosystem
MNT.3.5 SMU
MNT.3.6 Maintain stone gabions and berms SMU
MNT.4 MNT.4.1 Monitor hospitality services and tourist facilities SMD, TSMD
Visitors monitoring MNT.5 MNT.5.1 Monitor tourists SMU
(ref. par. 8.4.3) MNT.5.2 Assign permanent guard at the main building during SMU
opening hours, increase guard numbers, establish
shifts
MNT.5.3 Install CCTV SMU
MNT.5.4 Install alarm system SMU
MNT.5.5 Install signage SMU
MNT.5.6 Provide uniforms DoA
Visitation and Site promotion TOU.1 TOU.1.1 Provide technical assistance to key stakeholders for SMU, SMD, TSMD
Section III – Site Management Planning
125
Chapter 9 – Plan implementation
Section I – Site description and documentation
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