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  • Vernon Hills PD Engagement Strategies Improvement Plan (ESIP)

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    epraetorian
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    This document outlines an engagement strategies improvement plan with the purpose of evaluating response protocols to promote community safety. It provides a framework with the ASK method of assessing calls, seeking more information, and knowing response options. Principles include controlling actions, making informed decisions, taking time for a team approach. A 6-step process is outlined that involves evaluating calls, considering initial responses, gathering more information, developing plans, acting and monitoring, and wrapping up. A response/risk spectrum is shown to guide appropriate responses based on risk tolerance. The plan encourages experimentation and empowerment to continuously improve engagement strategies.

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    Vernon Hills PD Engagement Strategies Improvement Plan (ESIP)

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    This document outlines an engagement strategies improvement plan with the purpose of evaluating response protocols to promote community safety. It provides a framework with the ASK method of assessing calls, seeking more information, and knowing response options. Principles include controlling actions, making informed decisions, taking time for a team approach. A 6-step process is outlined that involves evaluating calls, considering initial responses, gathering more information, developing plans, acting and monitoring, and wrapping up. A response/risk spectrum is shown to guide appropriate responses based on risk tolerance. The plan encourages experimentation and empowerment to continuously improve engagement strategies.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    6K views2 pages

    Vernon Hills PD Engagement Strategies Improvement Plan (ESIP)

    Uploaded by

    epraetorian
    This document outlines an engagement strategies improvement plan with the purpose of evaluating response protocols to promote community safety. It provides a framework with the ASK method of assessing calls, seeking more information, and knowing response options. Principles include controlling actions, making informed decisions, taking time for a team approach. A 6-step process is outlined that involves evaluating calls, considering initial responses, gathering more information, developing plans, acting and monitoring, and wrapping up. A response/risk spectrum is shown to guide appropriate responses based on risk tolerance. The plan encourages experimentation and empowerment to continuously improve engagement strategies.

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    © All Rights Reserved
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    of 2

    ENGAGEMENT STRATEGIES

    IMPROVEMENT PLAN

    PURPOSE

    Engagement Strategies Improvement Plan is an effort to evaluate our response protocols to ensure they
    support our department goals and promote the overall safety of our community.

    A S K
    ASSESS SEEK KNOW
    the call and more information your options
    determine the by locating the before taking
    proper response complainant/ action
    victim

    PRINCIPLES TO CONSIDER
    1 We can’t control all outcomes, but we can control our actions.
    2 Make informed decisions.
    3 Take the time needed and have a team approach.
    4 Keep small things small.

    STEPS FOR SUCCESSFUL OUTCOMES

    01 02 03 04 05 06
    STEP STEP STEP STEP STEP STEP

    EVALUATE CONSIDER GATHER MORE DEVELOP ACT, AND THEN WRAP-UP


    THE CALL THE INITIAL INFORMATION A PLAN MONITOR THE
    RESPONSE SITUATION
    • Ask more questions • What is the most • Prioritize meeting • Think about what the • Act and evaluate plan • Inform witnesses,
    • Where on the appropriate response the complainant community wants • Recognize if an officer onlookers, and
    response/risk (in-person/phone)? • Find out the facts and • Collaborate with peers needs to tap out supervisors
    spectrum does • How many officers the desired outcome and supervisors – • Don't hesitate • Articulate the
    this fall? do we need? before acting be creative! to intervene decision-making
    process in a report
    • Debrief, review,
    and discuss

    VHPD 2021 ESIP v3 CONTINUED ON NEXT PAGE


    RESPONSE/RISK SPECTRUM

    RISK TOLERANCE RISK TOLERANCE RISK TOLERANCE

    PROTECTION CRIME AND RULES AND


    OF LIFE PUBLIC SAFETY PUBLIC PEACE
    • When evil presents itself we are • Our mission is to ensure the safety • Not every offender is evil or criminal
    ready to confront it with all of the community and restore peace • Not every violation needs a response
    available resources • Weigh the risks and benefits of acting • Think about what the community
    • We accept all risks when • Use time and be creative wants and if our actions make
    protecting life it safer

    VIOLENT CRIMES MOST CRIMES CERTAIN TRAFFIC VIOLATIONS


    AGAINST PERSONS AGAINST PROPERTY AND VICTIMLESS CRIMES

    LESS TIME SOME TIME MORE TIME

    LESS TIME TO ACT MORE

    HIGH NEED TO ACT LOW

    EXPERIMENT AND EMPOWERMENT

    Seldom is there only one good way to solve a problem. Continuous evolution and improvement of our
    engagement strategies requires a collaborative effort from all levels of the organization. Challenging
    the status quo, sharing ideas for new processes, and developing different engagement strategies is
    the driving force behind this initiative.

    All personnel are supported and encouraged to experiment with efforts that are Ethical,
    within Policy, consistent with our Mission Statement and for the Public Good.

    People want People prefer People want People desire People want
    to be treated to be ASKED to know OPTIONS rather a SECOND
    with RESPECT rather than told WHY than threats CHANCE
    – Dr. George J. Thompson, Founder – Verbal Judo

    VHPD 2021 ESIP v3

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