SITXWHS003 Unit Assessment Pack

SITXWHS003 - Implement and monitor work health and safety practices
(Student Assessment Pack)
Unit Assessment Pack (UAP) – Cover Sheet

Student and Trainer/Assessor Details
Student ID VIA0048
Student name Rupinder kaur
Contact number 0405600961

Email address [email protected]
Trainer/Assessor name ISURU WITHANAGE
Course and Unit Details

Course code
Course name
Unit code SITXWHS003
Unit name Implement and monitor work health and safety practices
Assessment Submission Method

☐ By hand to trainer/assessor ☐ By email to ☐Online submission via Learning
trainer/assessor Management System (LMS)
☐ By Australia Post to RTO ☐ Any other method
_________________________________________________
(Please mention here)
Student Declaration
• I certify that the work submitted for this assessment pack is my own. I have clearly
referenced any sources used in my submission. I understand that a false declaration is a
form of malpractice;
• I have kept a copy of this assessment pack and all relevant notes, attachments, and
reference material that I used in the production of the assessment pack;
• For the purposes of assessment, I give the trainer/assessor of this assessment the
permission to:
o Reproduce this assessment and provide a copy to another member of staff; and
o Take steps to authenticate the assessment, including communicating a copy of this
assessment to a checking service (which may retain a copy of the assessment on its
database for future plagiarism checking).
Student signature: _______Rupinder kaur_________________________
Date: ____/_____/______________
TOID 41406 CRICOS Code 03762M Authorized by N. Taluja Review Date: July 2022
Unit Code: SITXWHS003 Page 1 of 51 Version 1.1
Assessment Plan
To demonstrate competence in this unit, you must be assessed as satisfactory in each of the
following assessment tasks.
Evidence recorded Evidence Type/ Method of assessment Sufficient evidence

recorded/Outcome
Unit Assessment Task 1 Unit Knowledge Test S / NS (First Attempt)
S / NS (Second Attempt)
Unit Assessment Task 2 Role Play S / NS (First Attempt)
S / NS (Second Attempt)
Final result C/NYC Date assessed
Trainer/Assessor
Signature
Assessment Conditions
Unit purpose/application
This unit describes the performance outcomes, skills and knowledge required to implement
predetermined work health and safety practices designed, at management level, to ensure a safe
workplace. It requires the ability to monitor safe work practices and coordinate consultative
arrangements, risk assessments, work health and safety training, and the maintenance of records.
The unit applies to all tourism, travel, hospitality and event sectors and to any small, medium or
large organisation.
It applies to those people who operate independently or with limited guidance from others. This
includes supervisors and departmental managers.
This unit incorporates the requirement, under state and territory work health and safety (WHS)
legislation, for businesses to take a systematic approach to managing the safety of their workers and
anyone else in the workplace.
No occupational licensing, certification or specific legislative requirements apply to this unit at the
time of publication.
What the student can expect to learn by studying this unit of competency
• Provide information on health, safety and security
• Monitor safe work practices
• Coordinate consultative arrangements for the management of health, safety and security
issues
• Implement and monitor procedures for identifying hazards, and assessing and controlling
risks
• Implement and monitor health, safety and security training
• Maintain WHS records and reports
Training and assessment resources required for this unit of competency

The student will have access to the following:
 Learner guide
 PowerPoint presentation
 Unit Assessment Pack (UAP)
 Access to other learning materials such as textbooks
The resources required for these assessment tasks also include:
 Access to a computer, the Internet and word-processing system such as MS Word.
 Business related environment area, this can be a:
o Real industry workplace
o Simulated industry environment
 Codes of practice and standards issued by government regulators or industry groups.
Submission instructions
Yourtrainer/assessor will confirm assessment submission details for each assessment task.
Academic integrity, plagiarism and collusion

Academic Integrity
Academic Integrity is about the honest presentation of your academic work. It means acknowledging
the work of others while developing your own insights, knowledge and ideas.
As a student, youare required to:
• Undertake studies and research responsibly and with honesty and integrity
• Ensure that academic work is in no way falsified
• Seek permission to use the work of others, where required
• Acknowledge the work of others appropriately
• Take reasonable steps to ensure other students cannot copy or misuse yourwork.
Plagiarism
Plagiarism means to take and use another person's ideas and or manner of expressing them and to
pass them off as your own by failing to give appropriate acknowledgement. This includes material
sourced from the internet, RTO staff, other students, and from published and unpublished work.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others arebeing used,
which includes:
• Paraphrasing and presenting work or ideas without a reference
• Copying work either in whole or in part
• Presenting designs, codes or images as yourown work
• Using phrases and passages verbatim without quotation marks or referencing the author or
web page
• Reproducing lecture notes without proper acknowledgement.
Collusion
Collusion means unauthorised collaboration on assessable work (written, oral or practical) with
other people. This occurs when a student presents group work as their own or as the work of
someone else.
Collusion may be with another RTO student or with individuals or students external to the RTO. This
applies to work assessed by any educational and training body in Australia or overseas.
Collusion occurs when youwork without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit yourwork (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other students.
Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and
academic misconduct in group work please refer to the RTO’s policy on Academic integrity,
plagiarism and collusion.
Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who
engage in plagiarism and collusion as outlined in RTO’s policy.
Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could
lead to disciplinary action
Other Important unit specific Information

N/A
Unit outcome
• This unit is not graded and the student must complete and submit all requirements for the
assessment task for this cluster or unit of competencyto be deemed competent.
• Students will receive a 'satisfactorily completed' (S) or 'not yet satisfactorily completed (NS)
result for each individual unit assessment task (UAT).
• Final unit result will be recorded as competency achieved/competent (C) or competency not
yet achieved/not yet competent (NYC).
Prerequisite/s
Nil
Co-requisite/s
Nil
Foundation Skills
The Foundation Skills describe those required skills (learning, oral communication, reading, writing,
numeracy, digital technologyand employment skills) that are essential to performance. Foundation skills
essential to performance are explicit in the performance criteria of this unit of competency.
Relevant Legislation
 Australian Human Rights Commission Act 1986
 Age Discrimination Act 2004
 Disability Discrimination Act 1992
 Racial Discrimination Act 1975
 Sex Discrimination Act 1984
 Code of ethics and codes of conduct
 Ethical Principles in the Workplace
 Codes of practice
 The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)
 Occupational Health and Safety Act 2004
 Work Health and Safety Act 2011
Principles of assessment and rules of evidence

All assessment tasks will ensure that the principles of assessment and rules of evidence are adhered
to. The principles of assessment are that assessment must be valid, fair, flexible, reliable and
consistent. The rules of evidence state that evidence must be sufficient, valid, current and authentic.
AQF Level
AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth of
achievement and the autonomy required to demonstrate that achievement.All assessment tasks
must ensure compliance with the requirements of AQF level and the AQF level criteria. For more
information, please visit http://www.aqf.edu.au/
Further Information
For further information about this unit go tohttps://training.gov.au/Training/Details/SITXWHS003
Additional Information
• This information will be managed by the provisions of the Privacy Act and the Freedom of
Information Act.)
• Students are required to satisfactorilycomplete and submit all assessment tasks that
contribute to the assessment for a unit.
• Studentswillbe provided with one more attempt to complete this Unit assessment pack
(UAP) if trainer/assessor deems them not satisfactorily completed (NS) in any Unit
assessment task (UAT).
• Unit Pre-Assessment Checklist (UPAC) will be reviewed by the trainer/assessor to ensure
the student is ready for the assessment.
• Feedback regarding this Unit Assessment Pack (UAP) can be emailed to the compliance
and quality assurance department/administration department in your RTO for
continuously improving our assessment and student resources.
Feedback to student
Feedback on students’ assessment performance is a vital element in their learning. Its purpose is to
justify to students how their competency was assessed, as well as to identify and reward specific
qualities in their work, to recommend aspects needing improvement, and to guide students on what
steps to take.
Feedback defines for students what their trainer/assessor thinks is important for a topic or a subject.
At its best, feedback should:
• Be provided for each Unit Assessment Task (UAT)
• Guide students to adapt and adjust their learning strategies
• Guide trainers/assessors to adapt and adjust teaching to accommodate students’ learning
needs
• Be a pivotal feature of learning and assessment design, not an add-on ritual
• Focus on course and unit learning outcomes
• Guide students to become independent and self-reflective learners and their own critics
• Acknowledge the developmental nature of learning.
If students have not received proper feedback, they must speak to compliance and quality assurance
department/administration department in the RTO/person responsible for looking after the quality
and compliance services of the RTO.
For more information, please refer to RTO Student Handbook.
Unit Pre-Assessment Checklist (UPAC)

UAT 1 – Unit Knowledge Test (UKT)
Purpose of the checklist
The pre-assessment checklist helps students determine if they are ready for assessment. The
trainer/assessor must review the checklist with the student before the student attempts the
assessment task. If any items of the checklist are incomplete or not clear to the student, the
trainer/assessor must provide relevant information to the student to ensure they understand the
requirements of the assessment task. The student must ensure they are ready for the assessment
task before undertaking it.
Section 1: Information for Students
• Please make sure you have completed the necessary prior learning before attempting this
assessment.
• Please make sure your trainer/assessor clearly explained the assessment process and tasks
to be completed.
• Please make sure you understand what evidence is required to be collected and how.
• Please make sure you know your rights and the Complaints and Appeal process.
• Please make sure you discuss any special needs or reasonable adjustments to be considered
during the assessment (refer to the Reasonable Adjustments Strategy Matrix and negotiate
these with your trainer/assessor).
• Please make sure that you have access to a computer and the internet (if you prefer to type
the answers).
• Please ensure thatyou have all the required resources needed to complete this Unit
Assessment Task (UAT).
• Due date of this assessment task is according to your timetable.
• In exceptional (compelling and compassionate) circumstances, an extensionto submit an
assessment can be granted by the trainer/assessor.
• Evidence of the compelling and compassionate circumstances must be provided together
with your request for anextension to submit yourassessment work.
• Request for an extension to submit your assessment work must be made before the due
date of this assessment task.
Section 2: Reasonable adjustments
• Students with carer responsibilities, cultural or religious obligations, English as an additional
language, disabilityetc. can request for reasonable adjustments.
• Please note, academic standards of the unit/course will not be lowered to accommodate the
needs of any student, but there is a requirement to be flexible about the way in which it is
delivered or assessed.
• The Disability Standards for Education requires institutions to take reasonable steps to
enable the student with a disability to participate in education on the same basis as a
student without a disability.
• Trainer/Assessor must complete the section below “Reasonable Adjustment Strategies
Matrix”to ensure the explanation and correct strategy have been recorded and
implemented.
• Trainer/Assessor must notify the administration/compliance and quality assurance
department for any reasonable adjustments made.
• All evidence and supplementary documentation must be submitted with the assessment
pack to the administration/compliance and quality assurance department.
Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)
Category Possible Issue Reasonable Adjustment Strategy

(select as applicable)
 LLN  Speaking  Verbal assessment
 Reading  Presentations
 Writing  Demonstration of a skill
 Confidence  Use of diagrams
 Use of supporting documents such as wordlists
Non-  Speaking  Discuss with the student and supervisor (if applicable)
English  Reading whether language, literacy and numeracy are likely to
Speaking  Writing impact on the assessment process
Background  Cultural  Use methods that do not require a higher level of
background language or literacy than is required to perform the job role
 Confidence  Use short sentences that do not contain large amounts
of information
 Clarify information by rephrasing, confirm understanding
 Read any printed information to the student
 Use graphics, pictures and colour coding instead of, or to
support, text
 Offer to write down, or have someone else write, oral
responses given by the student
 Ensure that the time available to complete the
assessment, while meeting enterprise requirements, takes
account of the student’s needs
Indigenous  Knowledge and  Culturally appropriate training
understanding  Explore understanding of concepts and practical
 Flexibility application through oral assessment
 Services  Flexible delivery
 Inappropriate  Using group rather than individual assessments
training and  Assessment through completion of practical tasks in the
assessment field after demonstration of skills and knowledge.
Age  Educational  Make sure font size is not too small
background Trainer/Assessor should refer to the student’s experience
 Limited study  Ensure that the time available to complete the
skills assessment takes account of the student’s needs
Provision of information or course materials in accessible
format.
Changes in teaching practices, e.g. wearing an FM
microphone to enable a student to hear lectures
Supply of specialised equipment or services, e.g. a note-
taker for a student who cannot write
Changes in lecture schedules and arrangements, e.g.
relocating classes to an accessible venue
Changes to course design, e.g. substituting an assessment
task
Modifications to physical environment, e.g. installing
lever taps, building ramps, installing a lift
Educational  Reading  Discuss with the Student previous learning experience
background  Writing  Ensure learning and assessment methods meet the
 Numeracy student’s individual need
 Limited study
skills and/or
learning strategies
Disability  Speaking  Identify the issues
 Reading  Create a climate of support
 Writing  Ensure access to support that the student has agreed to
 Numeracy  Appropriately structure the assessment
 Limited study Provide information or course materials in accessible
skills and/or format, e.g. a textbook in braille
learning strategies  Changes in teaching practices, e.g. wearing an FM
 Supply of specialised equipment or services, e.g. a note-
 Changes in lecture schedules and arrangements, e.g.
Changes to course design, e.g. substituting an assessment
task
Modifications to physical environment, e.g. installing
Explanation of reasonable adjustments strategy used (If required)
Unit Assessment Task (UAT)

Assessment Task 1 - Unit Knowledge Test (UKT)
Assessment type:
 Written Questions
Assessment task description:
 This isthe first (1) unit assessment task you have to successfully complete to be deemed
competent in this unit of competency.
 The Unit Knowledge Test is comprised of nineteen (19)written questions
 You must respond to all questions and submit them to your Trainer/Assessor.
 You must answer all questions to the required level, e.g. provide the number of points, to be
deemed satisfactory in this task
 You will receive your feedback within two weeks - you will be notified byyour
Trainer/Assessor when results are available.
Applicable conditions:
 All knowledge tests are untimed and are conducted as open book tests (this means you are
able to refer to your textbook during the test).
 You must read and respond to all questions.
 You may handwrite/use computers to answer the questions.
 You must complete the task independently.
 No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
 As you complete this assessment taskyou are predominately demonstrating your written
skills and knowledge to yourtrainer/assessor.
 The trainer/assessor may ask you relevant questions on this assessment task to ensure that
this is yourown work.
Resubmissions and reattempts:
 Where a student’s answers are deemed not satisfactory after the first attempt a
resubmission attempt will be allowed.
 You must speak to your Trainer/Assessor if you have any difficulty in completing this task
and require reasonable adjustments (e.g. can be given as an oral assessment)
 For more information, please refer to your RTO Student Handbook.
Location:
 This assessment task may be completed in a learning management system (i.e. Moodle) or
independent learning environment.
 Yourtrainer/assessor will provide you further information regarding the location for
completing this assessment task.
Instructions for answering written questions:
 Complete a written assessment consisting of a series of questions.
 You will be required to correctly answer all the questions.
 Do not start answering questions without understanding what is required from you. Read
the questions carefully and critically analyse them for a few seconds, this will help you to
identify what is really needed.
 Your answers must demonstrate an understanding and application of relevant concepts,
critical thinking, and good writing skills.
 Be concise to the point and write answers according to the given word-limit to each question
and do not provide irrelevant information. Be careful, quantity is not quality.
 Be careful to use non-discriminatory language. The language used should not devalue,
demean, or exclude individuals or groups on the basis of attributes such as gender, disability,
culture, race, religion, sexual preference or age. Gender inclusive language should be used.
When you quote, paraphrase, summarise or copy information from the sources you are
using to write your answers/research yourwork, you must always acknowledge the source.
How yourtrainer/assessor will assess yourwork?
 This assessment task requires the student to answer all the questions.
 Answers must demonstrate the student’s understanding and knowledge of the unit.
 If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
 If at least one of the assessment task is deemedNot Satisfactory (NS), then the unit outcome
is Not Yet Competent (NYC).
 Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome
will be either Competent (C) or Not Yet Competent (NYC).
 The “Assessment Plan” is available with the Unit Assessment Pack (UAP) – Cover Sheet.
Assessment Task 1 - Unit Knowledge Test (UKT)

Instructions:
 This is an individual assessment.
 The purpose of this assessment task is to assess the students’ knowledge essential to
implement and monitor work health and safety practices in a range of contexts and industry
settings.
 To make full and satisfactory responses you should consult a range of learning resources,
other information such as handouts and textbooks, learners’ resources and slides.
 All questions must be answeredin order to gain competency for this assessment.
Question 1:
Q1. a: List ten (10) relevant work health and safety information that you need to explain to
personnel?
Q1. b: Discuss methods to make information easily accessible to staff at workplace. Write your
answer in 100-150 words.
A.
Information that need to explain :
1. Risk assessments
2. Consultation with employees
3. Maintaining plant and equipment
4. Safe handling and use of substances
5. Information, instruction and supervision
6. Responsibility and delegation of authority
7. Worker/staff training
8. Accidents, first aid and physical and mental ill-health
9. Monitoring hazards and risks
10. Emergency procedures
B.
Methods to make information easily accessible to staff:
1. Talk to your employees with disabilities to learn what will help them access your
information.
2. Use clear, user-focused language.
3. Make sure that relevant staff knows how to get alternative formats of information,
including Irish Sign Language.
Question 2: Outline ten (10) WHS related responsibilities of an employer that is applicable across all
business types.
The WHS responsibilities of employers include a wide range of requirements to help ensure a safe
work site. Some of the core responsibilities include:
1. It is important to set clear rules around safety and also provide safety training to new
staff.
2. Have a committee or a group that ensures health and safety at workplace.
3. This committee works on making the workplace a safer working environment
4. Committee may also decide on upgrading equipment and provide specialise training to
safer work place.
5. An incident report register has to be maintained to register accidents for insurance and
monitoring purposes.
6. Staff and employer have to adhere to workplace agreement and have a contract as there
could be higher chances of risk when staff is asked to take up tasks that there are not
familiar with.
7. Information that is instructions and modules should be provided in various languages
other than English.
8. Required PPE are to be provides are to be provided and must be worn to perform task at
workplace.
9. Regular maintenance of workplace has to be conducted to make sure safe working of
equipment.
10. First aid must be provided at the workplace at all times.
Question 3: Discuss the steps to monitor ongoing compliance with safe work practices in workplace.
Answer in 100-150 words.
Step 1: Identify Hazard: find out what could cause harm.

Step 2: Assess risk: if necessary, understand the nature of the harm that could be caused by the
hazard, how serious the harm could be and the likelihood of it happening.
Step 3: Control risk: Implement the most effective control measure that is reasonably practicable in
the circumstances and ensure it remains effective over time.
Step 4: Review hazards and control measures to ensure they are working as planned.
Question 4: Discuss the actions you must consider toaddress the following non-compliance
procedures and safe work practices?
1. ‘At the end of the shift, staff often take shortcuts, ignore warning signs and expose their skin to
harsh cleaning chemicals.
2. ‘I recently observed an employee storing stock in the cool-room. He was bending and lifting in all
sorts of strained and uncomfortable positions.
All risks can be controlled and it is always possible to do something, such as stopping the activity
or providing instruction to those exposed to the risk. Therefore I’ll conducting a meeting with staff
and explain them how much it is important to follow health and safety procedures and taking
shortcuts can lead to serious injury and I’ll also remind them about the “WHS Act section 28”,
workers have a duty to take reasonable care for their own health and safety and to not adversely
affect the health of other person. Moreover, ensure that appropriate resources and processes to
eliminate or minimise risks to health and safety.
Heavy load, awkward, sustained postures and repetitive actions can cause sprains, strains, back
injuries or fractures and cuts if dropped on foot. I’ll stop him at that point and will explain him how
to lift properly by not hurting himself and moreover, if the load is heavy then he can ask someone
for help as it will make it easier to lift.
Question 5: Outline eight (8) work health and safety procedures that you need to monitor in
workplace.
1. First aid
2. Secret management of documents including keys.
3. Cash handling
4. Risk assessment and reporting
5. Fire safety and evacuation procedures
6. Customer handling
7. Housekeeping and slips, trips and falls
8. Storage and using of chemicals
9. Incident and accident reporting
10. Machinery and equipment
Question 6: Discuss the methods to monitor day-to-day effectiveness of WHS practices in order to
maintain health, safety and security of personnel. Write your answer in 50-100 words.
The health, safety and security of workers can be effectively monitored by:
1. Using a safety and health programme assessment worksheet to review progress
2. Review activities identify new risks
3. Investigate incidents as they occur
4. Conduct frequent inspections on equipment and processes
5. Ensure hazard correction system are in place
6. Evaluate effectiveness of training
Question 7:
Q7.a: What are the appropriate methods to coordinate the operation of all consultative processes?
Q7.b: Outline twelve (12) consultative processes that you need to coordinate in workplace.
Q7.c: Discuss the strategy that you can use to motivate team members to contribute their views on
current and future WHS management practices. Answer in 50-100 words.
A. Consultative is two way proceed between the employer and the employee. A constructive
discussion in which both raise and listen to each other concern. And it is important to
seek and share views, information and as an employer always consider the workers say
before making any decisions. To coordinate a consultation process, provide a suitable
time during work hours for consultation with worker. Allow opinions about health and
safety to be discussed regularly during meeting. Moreover, providing different way to
submit feedback.
B.
1. WHS discussion with employees
2. Diary, white board
3. Suggestion box used by staff.
4. Regular staff meeting that involves WHS discussions.
5. Special staff meetings and workshops
6. Factsheets to inform personals about WHS rights and responsibilities.
7. Involving staff in writing parts of WHS principles
8. Formal meetings with WHS representatives
9. Seeking staff suggestions for content
10. Recording issues
11. Staff handbook consisting of WHS information
12. Hazards reports and risk assessment
C. The strategy to motivate team members involves,

1. Make them realise that safety is an important part of the organisation which can be
done including safety reminders and safety training when hiring.
2. As an employer you should set positive examples and abide by the same safety
policies expected to their employees.
3. Using positive reinforcement that can be done by reminding the workers that they
are truly making a difference and thanking them often for following the health and
safety procedures.
4. Employees should feel ownership in safety process which can be done by reminding
them that their diligence has a direct impact on the workplace.
5. Encourage employee feedback and be committed to make resealable and necessary
changes.
Question 8.
Q8.a: What is hazard identification? What are the methods to identify any hazards in day-to-day
workplace operations to avoid injuries and accidents? Write your answer in 100-150 words.
Q8.b: Outline two (2) time requirements that needs to be consider for hazard identifications.
A. Hazard identification is part of the process used to evaluate if any particular situation,
item, thing, etc. may have the potential to cause harm.
Methods to identify hazards:
 Identify hazards and risk factors that have the potential to cause harm (hazard
identification).
 Analyze and evaluate the risk associated with that hazard (risk analysis, and risk
evaluation).
 Determine appropriate ways to eliminate the hazard, or control the risk when the hazard
cannot be eliminated (risk control).
B.
 When changes to a place implementing before the premises are used for the first time.
 Before and during the installation or alteration of any plant, all changes in work practice
are introduced when a new information to work related to work and health safety become
available.
Question 9. You are the head chef in a 5-star hotel. You receive a report that a junior cook has burnt
his right hand. How would you react to the incident? What measures would you take to ensure such
type of incident do not happen in future? Explain in 50-100 words.
As a head chef first of all I’ll ensure that appropriate medical treatment is delivered as soon as
possible to shorter recovery time and minimise the risk of a more serious injury. And I’ll fill an
incident report so later I can report the injury to the insurance carrier to ensure proper claims
processing for the junior cook. I’ll stay in touch with the employee to have a regular
communication to his progress if he is facing problems. Then I’ll move forward in assessing the
hazard, identifying the risk and reviewing and documenting existing control measures.
Question 10. Based on the given scenario in Q9 answer following questions:

Q10.a: Outline six (6) risk control methods that you need to implement in the workplace in order to
reduce the chances of accident or injuries.What can you do if the risk control is outside your
authority?Explain in 100-150 words.
Q10.b: Discuss the strategies to monitor effectiveness of control measure. Answer in 100-150 words.
A. The six control methods to reduce the chances of accidents or injuries are:
1. Elimination: it means discounting dangerous work practices, removing dangerous
substances, or introducing new equipment.
2. Substitution: this is where hazard is replaced with something less dangerous.
3. Isolation: this is when risk of harm is minimised by restricting and preventing access to
the hazard.
4. Engineering measures: when hazard cannot be eliminated, substituted, or isolated,
equipment and work processes are improved through engineering solutions to reduce
risk.
5. Administrative control: this is where policies, rules, or changes to the way a company
and workers operate are used to reduce risks.
6. PPE: it doesn’t control the hazard at its source it also relies on correct use of its
success; therefore it is the least preferred option.
B. Control measures need regular monitoring and maintenance to ensure they remain
effective. It is important to decide what is right when implementing the control and
establish a schedule for routine checks and maintenance appropriate to the controls. A risk
register identifying the hazards can be prepared, identifying the hazards, what actions
needs to be taken, who will be responsible for taking the actions and by when.
Question 11. Discuss the importance on providing your own and your staff’s feedback on WHS
management practices to an authorised person. Write your answer in 100-150 words.
Providing feedback by you and your staff on WHS management practice to an authorised person is
important to understand which system is efficient and which can be improved. The issues related
to health and safety can be raised by staff and discussed in the consultation process. It reinforces
staff commitment to health and safety practice to have a safe and secure workplace. It also helps
continuing a good working relationship between you and your staff.
Question 12. You are new recruit by Hansal hotel, as a WHS manager. The management is facing
issues with WHS practices in hotel. The management has asked you to implement and monitor
health, safety and security training for employees in order to maintain a safe workplace. You are
required to answer the following questions:
Question 1: Discuss the methods to identify WHS training needs based on given scenario and regular
staff monitoring?
Question 2: What are the methods to make arrangements in order to fulfilling training needs?
Question 3: Discuss the strategies to monitor effectiveness of training and to make required
adjustments according to organisational procedures.
Answer in 50-100 words each.
1. The methods to identify WHS training needs are:

 Job training/induction matrix
 Work safety analysis
 Risk assessment to specific hazard
 Work health and safety audit
 Legislation requirements
 Investigation of incidents (incident report)
2. Methods to identify WHS training requirement are:
 Visual conformation: Employees can be asked to upload a video recording while
performing task in relation to WHS and based on those recording trainer could
asses and recommend the need of training or knowledge to be provided to the
task performer.
 Social Ownership: Through this way of learning the workers who are qualified or
experienced in performing tasks and display how to do task professionally. This
concept not only engage the employees to learn from each other also give
training managers the ability to measure how well the concepts are being
implemented within the organisation.
 Skill Assessment: This assessment provides a clear picture of the employee and
the process that has been done since training. The improvements could be seen
directly that way employee works and manage things.
3. Strategies to monitor effectiveness of training are:
 Monitor work operations for at least 1 week period and ensure the effectiveness
of control measures in workplace
 Any hazard or inadequacies should be resolved or reported to the appropriate
person.
 Effectiveness can be monitored in 4 ways
1. Evaluate learners’ reaction to training
2. Measure what was learned during training
3. Assess whether or not behaviour has changed as a result of training
4.Evaluate the impact of your programme.
Question 13.
Q13.a: Outline five (5) types of records and reports that you need to complete and maintain in
workplace.
Q13.b: How would you save and store WHS records and reports accurately and legibly? Give your
answer in 100-150 words.
A. The five types of records and report that need to be completed and maintained in the
workplace are as follows:
1. Training and induction record
2. Equipment records including inspections, maintenance, and repair
3. Standard operating procedure
4. Safe work method statement
5. Organisational code and conduct
B. WHS records and reports have to be stored and saved in accordance to the organisational
legal requirement and guidelines. This includes the process for identification, collection,
indexing finding maintenance storage, disposal of WHS records in an organisation.
Weather the record is stored locally or centrally in electronically or hard copy form.
Question 14. You have conducted a meeting with your team members and management on WHS
practices. Some of the staff members have raised some issues in WHS practices in workplace. Discuss
the methods that you will adopt to resolve and refer these WHS issues to the appropriate person.
Write your answer in 100-150 words.
During the meeting I’ll try to understand what potential risk is the staff sharing and then based on
the information I’ll assess the risk by documenting it in the following terms:
 How severe is the risk, -
 Whether any existing control measure are effective
 What actions can I take to control the risk and,
 How urgent the action needs to be taken.
Moreover, It is important to identify which workers are at risk exposure. And after assessing all the
information the person conducting the business or undertaking should discuss with staf the most
appropriate solution as their involvement will increase the level of acceptance of any change that
may be needed to the way they do their job.
Question 15. Discuss the importance and methods to analyse health, safety and security reports in
order to provide reliable and timely input into the management of workplace, health, safety and
security. Answer in 100-150 words.
It is important to provide a reliable and timely input in relation to the WHS report because delay in
prioritising can have high-consequence outcomes that can be associated with greater financial,
operational and reputational business risk. Moreover, it is important to consider both “people
safety” and “process safety” hazards. And thus, analysing the risk closely and concluding the
effectiveness of the hazard to the workers can result in more precaution full approach by the
workers
Question 16. What is ‘carbon footprint’? Discuss the strategies to reduce carbon footprint by
minimizing printing and maximizing electronic transmission? Explain your answer in 100-150 words.
A carbon footprint is the total amount of greenhouse gases emission, including carbon dioxide
generated by an individual, event, organisation, service or product expressed as carbon dioxide
equivalent. Strategies to reduce carbon foot by minimising printing and maximising electronic
transmission can be as simple as, to exchange documents and ideas, emails may be used. Just
make sure to print the emails that you really need a hard copy otherwise use bookmarks to save
it or use a hard drive to have a printed web page, and pull it up when needed.
Question 17: Outline ten (10) primary components of relevant state or territory OHS or WHS
legislation.
1. Duty of care
2. Meaning of Workers
3. Obligations to consult, cooperate and coordinate with other duty holders
4. Obligation to consult with workers
5. Upstream duty holder
6. Right of entry
7. Due diligence
8. Environmental control
9. Risk Assessment
10. Certificate
Question 18: Briefly discuss following aspects of WHS policies and procedures according to
organisational policies and procedures. Answer in 100-150 words each.
• Risk assessment and control
• WHS policy and procedure induction
• WHS representative or committee
1. Risk assessment and control: Risk assessment is a proactive process that helps in
respond to change and facilitate continuous improvement for risk in conducting
business. It involves determining
 how severe a risk is,
 whether any existing control measures are effective
 what action you should take to control the risk,
 how urgently the action needs to be taken
Taking actions to eliminate health and safety risks should always be the aim but if that is not
possible, minimising the risk should reasonably practicable.
2. WHS policy and procedure induction: The type and number of policies, procedure and
processes vary depending on the nature of work and the hazards. It is basically a written
statement of how your workplace is committed to achieving a safe and healthy
workplace. It is important that these policies should be developed in consultation with
workers and clearly outline the roles and responsibilities of management and workers to
achieve compliance with WHS legislation
3. WHS representative or committee: Health and safety representatives or committees

provide the means to give workers a voice in health and safety matters at the workplace
and raise any issues with their employer. HSR is entitled to undertake workplace
inspections, monitor compliance measures investigate work health and safety
complaints from work group members. On the other hand Health and safety committees
facilitate cooperation between the employer and workers in developing and carrying
out measures to ensure health and safety at work, including health and safety
standards, rules and procedures for work
Question 19:
Q19.a: Outline nine (9) WHS records and reports use by organisations.
Q19.b: Outline eight (8) aspects that can be change by monitoring reports and recommendations.
A. WHS records and reports that are used by organisations are:

1. Health and Safety policies and procedures
2. Training and induction records
3. Standard operating procedure
4. Organisational code of conduct
5. Register of injuries
6. Safe work method statement
7. First Aid and medical records
8. Safety inspection and audit report
9. Hazard identification and risk identification
B. Aspects that can be amended by monitoring reports and recommendations are:

1. Record keeping helps maintain an effective workplace health and safety
management system.
2. Records can help hazards and control risk before there is an incident which could
cause injury or illness.
3. Review of objectives and key performance indicators
4. Adjustment to training requirement
5. Enhancement of communication strategies
6. Obtaining additional resources
7. Review of roles and responsibilities
8. Amendments to health and safety policies and procedures
Unit Assessment Result Sheet (UARS)

Assessment Task 1 – Unit Knowledge Test (UKT)
Outcome of Unit First attempt:
Assessment Task (UAT) Outcome (please make sure to tick the correct checkbox):
Satisfactory (S) ☐ or Not Satisfactory (NS) ☐
Date: _______(day)/ _______(month)/ ____________(year)
Second attempt:
Outcome (please make sure to tick the correct checkbox):
Feedback to Student First attempt:
Second attempt:
Student Declaration  I declare that the answers I have provided are my own work.
Where I have accessed information from other sources,I have
provided references and or links to my sources.
 I have kept a copy of all relevant notes and reference material
that I used as part of my submission.
 I have provided references for all sources where the
information is not my own. I understand the consequences of
falsifying documentation and plagiarism. I understand how
the assessment is structured. I accept that all work I submit
must be verifiable as my own.

 I understand that if I disagree with the assessment outcome, I
can appeal the assessment process, and either re-submit
additional evidence undertake gap training and or have my
submission re-assessed.
 All appeal options have been explained to me.
Student Signature Rupinder Kaur
Date
Trainer/Assessor Name
Trainer/Assessor I hold:
Declaration  Vocational competencies at least to the level being delivered
 Current relevant industry skills
 Current knowledge and skills in VET, and undertake
 Ongoing professional development in VET
I declare that I have conducted an assessment of this candidate’s
submission. The assessment tasks were deemed current, sufficient,
valid and reliable. I declare that I have conducted a fair, valid, reliable,
and flexible assessment. I have provided feedback to the above-
named candidate.
Trainer/Assessor Signature
Date
Office Use Only Outcome of Assessment has been entered onto the Student
Management System on _________________ (insert date)
by (insert Name) __________________________________
Unit Pre-Assessment Checklist (UPAC)

UAT 2 – Role Play

Purpose of the checklist
The pre-assessment checklist helps students determine if they are ready for assessment. The
trainer/assessor must review the checklist with the student before the student attempts the
assessment task. If any items of the checklist are incomplete or not clear to the student, the
trainer/assessor must provide relevant information to the student to ensure they understand the
requirements of the assessment task. The student must ensure they are ready for the assessment
task before undertaking it.
Section 1: Information for Students
• Please make sure you have completed the necessary prior learning before attempting this
assessment.
• Please make sure your trainer/assessor clearly explained the assessment process and tasks
to be completed.
• Please make sure you understand what evidence is required to be collected and how.
• Please make sure you know your rights and the Complaints and Appeal process.
• Please make sure you discuss any special needs or reasonable adjustments to be considered
during the assessment (refer to the Reasonable Adjustments Strategy Matrix and negotiate
these with your trainer/assessor).
• Please make sure that you have access to a computer and the internet (if you prefer to type
the answers).
• Please ensure that you have all the required resources needed to complete this Unit
Assessment Task (UAT).
• Due date of this assessment task is according to your timetable.
• In exceptional (compelling and compassionate) circumstances, an extensionto submit an
assessment can be granted by the trainer/assessor.
• Evidence of the compelling and compassionate circumstances must be provided together
with your request for anextension to submit your assessment work.
• Request for an extension to submit your assessment work must be made before the due
date of this assessment task.
Section 2: Reasonable adjustments
•Students with carer responsibilities, cultural or religious obligations, English as an additional
language, disabilityetc. can request for reasonable adjustments.
• Please note, academic standards of the unit/course will not be lowered to accommodate the
needs of any student, but there is a requirement to be flexible about the way in which it is
delivered or assessed.
• The Disability Standards for Education requires institutions to take reasonable steps to
enable the student with a disability to participate in education on the same basis as a
student without a disability.
• Trainer/Assessor must complete the section below “Reasonable Adjustment Strategies
Matrix” to ensure the explanation and correct strategy have been recorded and
implemented.
• Trainer/Assessor must notify the administration/compliance and quality assurance
department for any reasonable adjustments made.
• All evidence and supplementary documentation must be submitted with the assessment
pack to the administration/compliance and quality assurance department.
Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)
Category Possible Issue Reasonable Adjustment Strategy
(select as applicable)
 LLN  Speaking  Verbal assessment
 Reading  Presentations
 Writing  Demonstration of a skill
 Confidence  Use of diagrams
 Use of supporting documents such as wordlists
Non-  Speaking  Discuss with the student and supervisor (if applicable)
English  Reading whether language, literacy and numeracy are likely to
Speaking  Writing impact on the assessment process
Background  Cultural  Use methods that do not require a higher level of
background language or literacy than is required to perform the job role
 Confidence  Use short sentences that do not contain large amounts
of information
 Clarify information by rephrasing, confirm understanding
 Read any printed information to the student
 Use graphics, pictures and colour coding instead of, or to
support, text
 Offer to write down, or have someone else write, oral
responses given by the student
 Ensure that the time available to complete the
assessment, while meeting enterprise requirements, takes
account of the student’s needs
Indigenous  Knowledge and  Culturally appropriate training
understanding  Explore understanding of concepts and practical
 Flexibility application through oral assessment
 Services  Flexible delivery
 Inappropriate  Using group rather than individual assessments
training and  Assessment through completion of practical tasks in the
assessment field after demonstration of skills and knowledge.
Age  Educational  Make sure font size is not too small
background  Trainer/Assessor should refer to the
 Limited study student’s experience
skills  Ensure that the time available to complete the
assessment takes account of the student’s needs
 Provision of information or course materials in accessible
format.
 Changes in teaching practices, e.g. wearing an FM
 Supply of specialised equipment or services, e.g. a note-
 Changes to course design, e.g. substituting an
assessment task
 Modifications to physical environment, e.g. installing
Educational  Reading  Discuss with the Student previous learning experience
background  Writing  Ensure learning and assessment methods meet the
 Numeracy student’s individual need
 Limited study
skills and/or
learning strategies
Disability  Speaking  Identify the issues
 Reading  Create a climate of support

 Writing  Ensure access to support that the student has agreed to
 Numeracy  Appropriately structure the assessment
 Limited study  Provision of information or course materials in accessible
skills and/or format, e.g. a text book in braille
learning strategies  Changes in teaching practices, e.g. wearing an FM
 Supply of specialised equipment or services, e.g. a note
 Changes to course design, e.g. substituting an
assessment task
 Modifications to physical environment, e.g. installing
Explanation of reasonable adjustments strategy used (If required)
Unit Assessment Task (UAT)

Assessment Task 2 – Role Play
Assessment type:
 Role Play
Assessment task description:

 This is the second (2) unit assessment task that you have to successfully complete to be
deemed competent in this unit of competency.
 This assessment task is comprised of a role play to be completed in front of your
trainer/assessor.
 This assessment task has four (4) activities that you need to perform in order to complete
this task.
 You are required to implement and monitor work health and safety practices in workplace.
 The premise of the role play must be closely related to the previous assessment task.
 You will receive your feedback within two weeks - you will be notified by your
Trainer/Assessor when results are available.
Applicable conditions:
 This role play test is timed.
 Electronic devices are allowed during this assessment task.
 You must complete the task independently.
 No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
 As you complete this assessment task you are predominately demonstrating your practical
skills, techniques and knowledge to your trainer/assessor.
 Trainer/Assessor may ask you relevant questions during this assessment task.
Resubmissions and reattempts:

 Where your answers are deemed not satisfactory after the first attempt, a resubmission
attempt will be allowed.
 You must speak to your Trainer/Assessor if you have any difficulty in completing this task
and require reasonable adjustments (e.g. can be given as an oral assessment).
 For more information, please refer to your RTO Student Handbook.
Location:
 This assessment task may be completed in an independent learning environment or learning
management system.
 Your trainer/assessor will provide you further information regarding the location of
completing this assessment task.
General Instructions for attempting the role play:

 You must explain the topics appropriately.
 Your tone, gestures, body language has to be according to the role you are portraying.
 You will be required to correctly discuss all topics appropriately in easy-to-understand, slang
and abbreviation free language, friendly yet professional manner for this assessment task.
Information about role play:

 Please note that the task includes participation in the role play.
 The aim of the task is to implement and monitor work health and safety practices in
workplace.
 This type of learning provides a controlled environment in which role players can practice
skills, roles and processes.
 In addition to preparing your own role play, learning is reinforced by observing other team
members and offering comments and constructive feedback.
 This role play focuses on the elements and performance criteria for the unit of competence,
which is available on the training package website http://training.gov.au.
 You have to present your role play to your trainer/assessor on the due date.
 Reasonable adjustment will be allowed for those candidates who are eligible to receive it.
 Please read through the instructions and assessment information carefully, prior to
commencing the tasks.
How your trainer/assessor will assess your work?

 This assessment task requires the student to participate in a role play and implement and
monitor work health and safety practices in workplace.
 Student need to be briefed on the role play a minimum of 3 weeks prior to the due date as
set out in the delivery and assessment guide for this unit.
 A copy of the observation checklist (found in the Assessment Guide) in relation to this unit
must be made available to students a minimum of three weeks prior to the assessment.
 Your assessor will provide you with initial oral feedback in class, after the role play by
yourself and others. This may take the form of individual feedback, if time allows, or it may
be incorporated in observations of a general nature in the debriefing exercise following the
role play. Written feedback incorporating the feedback on your individual role play and
preparatory work will be provided within two weeks from the due date of your assessment.
 Your assessor will use an observation checklist/observation guide and provide written
feedback indicating whether your role play and related preparatory work is satisfactory or
not satisfactory.
 A copy of the observation checklist will be made available to students with this role play
task, a minimum of three weeks prior to the assessment.
 If all assessment tasks are deemed Satisfactory (S), then the unit outcome is Competent (C).
 If at least one of the assessment task is deemed Not Satisfactory (NS), then the unit outcome
is Not Yet Competent (NYC).
 Once all assessment tasks allocated to this Unit of Competency have been undertaken,
trainer/assessor will complete an Assessment plan to record the unit outcome. The outcome
will be either Competent (C) or Not Yet Competent (NYC).
 The “Assessment Plan” is available with the Unit Assessment Pack (UAP) – Cover Sheet.
Purpose of the assessment task:

This assessment task is designed to evaluate your following skills and abilities:
 Skills to implement and monitor work health and safety workplace practices in order to
maintain safe and secure environment for employees in workplace.
 Skills to identify, analyse and interpret legislation, codes of practices and national standards.
 Skills to effectively perform role play with appropriate body language.
 Skills to conduct an interactive and creative role play.
 Skills to provide training to staff and monitor the effectiveness of their work after training.
 Reading skills to interpret unfamiliar and complex materials describing regulatory
requirements for WHS management and organisational policies and procedures.
 Written skills to write high level reports about the effectiveness of WHS management
practices, making recommendations for change and complete accurate records for
regulatory compliance.
 Oral communication skills to explain all WHS procedures and information on safe work
practices.
 Skills to take appropriate actions in case of emergency and accident.
 Skills to cooperate with others using appropriate conventions/systems when communicating
to, and discussing with employees.
 Problem solving skills to incorporate the views of other people consulted in the workplace
and analyse WHS system deficiencies and recommend required change.
 Skills to monitor staff members’ daily compliance with WHS management practices and
counsel on non-compliance.

Instructions to complete this assessment task:
 Role plays provide students with the opportunity to take part in activities which mirror real
life career-related scenarios.
 During the role play, the assessor will be looking for:
o Appropriate interaction, body language and communication skills
o The student’s ability to establish rapport and defuse potentially difficult situations
o The ability to understand, interpret and answer the questions appropriately.

o Suitably documenting and presenting the topics to audience.
o The student meets the requirements of the unit of competency or performance
criteria mentioned in the assessment task.
Resources required to complete the assessment task:

 An industry workplace
 A simulated industry environment.
 Computer
 Internet
 MS Powerpoint
 Printer or e-printer
 Appendix 1
Assessment task Instructions:

 This activity will require you to participate in a role play, assuming the role of a WHS
manager at the Manali Restaurant.
 This assessment task has four (4) activities that you need to perform in order to complete
this task.
 You will be required to implement and monitor the work health and safety practices at
workplace.
 You will be required to coordinate with other employees to discuss the issues and WHS
information to maintain safety and security of workplace.
 You must resolve or refer issues to the appropriate person.
 You must write all reports in provided template in order to complete this task.
 You must arrange a training session for staff members in this task, in order to update the
knowledge of current WHS information and practices.
 Your assessor/trainer will assess your performance as per the performance criteria and
checklist provided.
Assessment task:
This task will take place in a simulated industry environment, which for all intents and purposes
should mirror a realistic situation. Any equipment and materials required for this will be organised
by your trainer and/or training organisation. For this activity, you will be assuming the role of a WHS
manager, who is employed at the Manali Restaurant for the last 12 months. Based on your
knowledge of WHS/OHS requirements and practices in the workplace related to security, emergency
and hazard management, you will need to respond the specific scenarios outlined below. Your
trainer will assume the role of the other party in each of the cases if there are no classmates who are
available to do so. In each of the given situations you will need to apply your safe practice
knowledge to respond in a manner that would satisfy legislative requirements. Your trainer will
provide you with or direct you to the following in order to complete this assessment to a satisfactory
level:
 Computers, software programs, printers and communication technology used to administer
the implementation and monitoring of a WHS system
 Current plain English regulatory documents distributed by the local WHS government
regulator
 Codes of practice and standards issued by government regulators or industry groups
 WHS information and business management manuals issued by industry associations or
commercial publishers
 Current commercial policies, procedures and template documents used for managing WHS
practices.
Activity 1:
As you are the WHS manager, you need to monitor the current safe work practices in the hotel by
inspecting on a day to day basis.
Whilst working in the hotel, you need to go and inspect the workplace on a daily basis in order to
identify hazards to maintain safety in the workplace. You need have found the following hazards in
workplace:
• Work areas and walkways blocked by waste, equipment, unused items, broken items etc
 Spills
 Hoses, wires and equipment lying around
 Items that haven’t been put away.
You need to inspect the workplace in order to identify hazards in workplace to maintain the safety of
each and individual in workplace according to organisational and WHS policies and procedures.
Document any action you intend to take as a result of your observations (hazards identified through
staff processes, who you will notify or consult with, training needs identified, reports to be
completed, etc.)
Briefly comment on the effectiveness of existing procedures in maintaining the health, safety and
security of personnel and any recommendations for change. For this you need to do the following
tasks in this activity:
RP 1: Inspect the workplace area on a daily basis and monitor ongoing compliance with
organisational WHS procedures and safe work practices. You are required to monitor day-to-
day effectiveness of WHS practices in workplace in order to maintain health, safety and
security of personnel. If you see any work as non-compliance for WHS practices, you need to
take appropriate actions to address it according to organisational and WHS policies and
procedures.
Implement and monitor collaborations to manage WHS policies

There is no technological fix for the lack of adequate health and safety culture in workplaces. But
collaboration among different departments, teams, and between management & workers can
positively contribute to the success of your workplace health and safety policies. It is a matter of
giving a small but effective boost to real-world conduct. WHS professionals have implemented
various strategies -- from meetings to hands-on training sessions into on-site audits. These efforts
are aiming to have a positive influence not only on individual practices, but also on organisational
culture as a whole.
PCBUs must be able to work with workers to define a general safety program that is effective,
technically feasible, and justifiable. Designs for health and safety plans should include education
on the importance of safe working practices, proper use of machinery, and appropriate inspection
techniques. They must also enable timely employee notification of hazards and implementation of
new rules or procedures as needed.
The cooperation of workers in all areas related to health and safety at work is essential for a high
level of protection. Workers, especially those who represent employees, are the first source of
input on how to improve the effectiveness of health and safety policies. Since effective consultation
and co‐operation between management and workers must be well informed, make provisions for
all parties to have access to information. Management should be able to provide easily
understandable data to inform consultation while workers should be provided with enough
information on the company’s health and safety performance
RP 2: As you were completing your inspection, two staff members come to you and notify you that
one of the staff member has had a fallbecause of spills and loose wires. His feet got caught in
wires and he slipped, and this has caused bleeding from his nose and forehead. You notice
that some team members are not stacking the shelves correctly and according to work safety
procedures in the storeroom. You have just seen some heavy items stored on top. You are
looking through the WHS incident reports and notice that many of the forms are difficult to
read due to the illegibility of the handwriting. It is really important for anyone to be able to
read these documents in order to analyse the information in them. As a manger, you need to
resolve these issues and refer to the relevant authority.
To prevent employees from being injured from falls, employers must:
 Guard every floor hole into which a worker can accidentally walk (using a railing and toe-
board or a floor whole cover).
 Provide a guard rail and toe-board around every elevated open sided platform, floor or
runway.
 Regardless of height, if a worker can fall into or onto dangerous machines or equipment
(such as a vat of acid or a conveyor belt) employers must provide guardrails and toe-
boards to prevent workers from falling and getting injured.
 Other means of fall protection that may be required on certain jobs include safety harness
and line, safety nets, stair railings and hand rails
RP 3: You need to conduct an inspection regarding the accident that has happened and perform a
risk assessment of the workplace in order to avoid a similar accident in future. For this, you
need to use the following templates in order to perform a risk assessment. You need to
prepare an incident or accident report and submit it to your WHS regulatory authorities.
Make sure you minimise the use of printed materials by sending reports to management
online through emails in order to reduce negative impacts on environment and waste.
Save the template locally to your computer and complete the action plan for the risk
assessment you are implementing in your workplace. Save and submit your template to your
assessor when completed.
Incident Report Template
REPORTED BY: Monika restaurant DATE OF REPORT: 16-02-2022
TITLE / ROLE: Provide food INCIDENT NO.: 5647
INCIDENT INFORMATION
DATE OF
INCIDENT: 14-
INCIDENT TYPE: Injured 02-2022
LOCATION: Monika restaurant

ZIP 768
CITY: Australia STATE: Melbourne CODE: 2
SPECIFIC AREA OF LOCATION (if applicable):
INCIDENT DESCRIPTION
Worker feet got caught in wires and he slipped, and this has caused bleeding from his
nose and forehead
NAME / ROLE / CONTACT OF PARTIES INVOLVED
1.
2.
3.
NAME / ROLE / CONTACT OF WITNESSES
1. Jack (worker)
2. William (worker)
3.
POLICE REPORT FILED? PRECINCT:
REPORTING OFFICER: Manager PHONE:
FOLLOW-UP ACTION
SUPERVISOR SUPERVISOR
NAME: Alexander SIGNATURE: Alexander DATE: 16-02-2022
Risk assessment template:

Potential Who is at risk? Existing control measures Preventative Responsibilities
hazard measures
Worker may Worker may be All equipment must be on Workers need to Try Management responsibilities
be in hurry to walk without their place and nothing is to complete their clean the walkway
complete focusing on item fall on the floor work with patience.
work laying in the
floor
Worker may Worker may be Work floor must be neat Workers need to Management responsibility
be walk injured by and clean. keep their intention to dispose the waste item
without equipment around the item of
focusing on himself.
item laying in
the floor
Some waste Hotel may be All waste chemical must While using Management has
may be caught the fire be waste properly. something keep responsibility to waste the
harmful and burn all the sure that it not all non-usage chemical.
staff in the hotel harmful for anyone.
Wire on the Hotel caught the All wires not thrown on All wire must be Management is responsible
floor may be fire and burn the floor. pilling on the wall. for pilling the wire on the
caught short everything wall.
circuit
Risk matrix:
Very high Wire on the floor

Some waste may
severity may be caught
be harmful
4 short circuit
High severity
3
CONSEQUENCES
Medium Work may be

severity hurried to
2 complete the task
Worker may be
walk without
Low severity
focusing on item
1
laying in the
floor
Very high
Low likelihood Medium likelihood High likelihood
likelihood
1 2 3
4
LIKELIHOOD
Risk rating template:

Risk Risk assessment equation Risk rating
Due to worker carelessness this may

1. 80%
occur again
2. Due to lack of cleanness 65%
Due to not dispose of wastage

3. 25%
Due to lack of awareness

4. 15%
5.
6.
RP 4: You are to create three new workplace health and safety procedures based on the risk
assessment you completed.
These need to be related to:
 Hazard identification and reporting
 Incident and accident reporting
 Risk assessment and reporting
You need to complete an action plan for the three new WHS procedures.You need to include
information about:
 the new procedure.
 who is responsible for implementation
 areas and team members involved
 timeframe for roll-out of new procedures
 any training to educate team members on the new procedures
 when the new procedures will be reviewed for effectiveness.
Save the template locally to your computer and complete the action plan for the new WHS
procedures you are implementing in your workplace. Save and submit your template to your
assessor when completed.
Action plan:
Date Issue identified Intended action Effectiveness? Recommendations

How do the existing Are there any recommendations for
procedures maintain change?
the health, safety and
security of team
members?
Block runway Clear the runway When runway is clean Management need to clear the
worker complete their runway from unnecessary
work more easily equipment
Wire on the floor Clear the floor When floor is clean Management need to be pilling the
from wire worker work more wire on the wire
safely
Wastage are not All wastage is When all wastage is Management need to dispose the
disposing properly disposing properly disposed wastage properly
reduce the risk of
accident
Unclean Clean the It increases the Management need to give

workplace efficiency of work instruction to cleaning department
to focus on cleanness
Date Issue identified Intended action Effectiveness? Recommendations

How do the existing Are there any recommendations for
procedures maintain change?
security of team
members?
Activity 2:
Communicate new procedures
RP 5: You need to conduct a team meeting with the team members and management. You need to
use appropriate tools and documentation during the meeting, for example, copies of the
agenda and handouts are to be given to the assessor prior to the meeting.
Your assessor will use the provided checklist to assess your performance during the meeting.
You are to run a team meeting outlining the three new procedures you identified in activity
During the meeting, you must include the following:
 Explanation of new and relevant WHS procedures and information.
 Any changes to WHS policies as a result of this.
 Any changes to hazard identification, risk assessment or reporting.
 Ask for input from team members about the new WHS procedures.
 Outline how the team’s ideas can be applied to the new WHS procedures.
 Outline when and how the new procedures will be rolled out to all team members.
 If there will be conflict in team members you need to resolve that conflict or issue and
refer to the relevant authority.
 Explanation of how the new procedures comply with WHS legislation or hospitality
industry safety codes of practice/standards.
 Explanation of where documents of the new procedures can be accessed.
 You are required to provide your and staff members’ feedback about the WHS
management practices to the designated person.
Team Meeting Agenda

Date: 16 February 2022 Time: 2:00PM
Location: hall
Purpose of the meeting:

To outline the three new procedures you developed in Task 3
Preparation: Please come prepared on the following:
Familiarize yourself with the three new procedures that we created in task 3.
WHS protocols have been updated.
Each member of the team should prepare some feedback on how the new WHS
procedures can be implemented.
Time Item/discussion topic facilitator
2:00 pm Explanation of new whs procedures Team laeader
10 min
2:100 pm Identify changes to whs policies as a result of this Team leader
15 min
2:25pm Identify changes to hazard identification, risk Team leader
25 min assessment or reporting
2:50 pm Ask for input from team members about the new Team leader
30 min WHS procedures
3:20pm Outline how team ideas can be applied to the new Team leader
20min WHS procedures
3:40 pm Outline when and how the new procedures will be Team leader
10 min rolled out to all team members
3:50 pm Explanation of how the new procedures comply Team leader
15 min with WHS legislation or hospitality industry
4:10 Any question from staff Team member
A meeting agenda is a list of topics that will be discussed during the meeting. The agenda's
major aim is to provide attendees with a clear picture of what will happen during the meeting,
who will lead each activity, and how long each step should take. Having this knowledge
before and during the meeting should help it run smoothly and efficiently.
Your performance in meeting must address the following performance criteria/ performance
checklist.
To be assessed as satisfactory (S) in this assessment task S N/S Trainer/Assessor to complete
the participant needs to demonstrate competency in the (Comment and feedback to
following critical aspects of evidence students)
a) Organised and distributed agenda. 
b) Explained three new WHS procedures.  

c) Used oral communication skills to explain WHS
procedures and information on safe work practices.
 
d) Consulted with staff about new WHS procedures.  
e) Listened to and used team feedback to identify ways to

improve WHS procedures.
 
f) Provided an opportunity for staff members to contribute
their views on current and future WHS management  
practices.
g) Outlined how and when the new WHS procedures would
be rolled out.
 
h) Explained how the new procedures comply with WHS
legislation or industry codes of practice/standards.
 
i) Explained any training that team members will undergo
for the new procedures.
 
Activity 3: Monitor WHS procedures

RP 6: Implement the three WHS procedures and practices that you identified in activity 1 in order
to compliance with state or territory occupational health and safety or WHS legislation.
Monitor work operations and the use of the three new procedures in your area of
responsibility, over a one-week period. You need to monitor effectiveness of control
measures in workplace and if you find any hazards or inadequacies resolve or report to the
appropriate person.
RP 7: You need to implement risk control methods to avoid risk for employees and refer to
appropriate person if the control of risks is out of control. Report on issues of non-compliance
with the new WHS procedures and work health and safety legislation, procedures and safe
work practices.
Document any action you intend to take as a result of your observations (hazards identified
through staff processes, who you will notify or consult with, training needs identified, reports
to be completed, etc.) Briefly comment on the effectiveness of existing procedures in
maintaining the health, safety and security of personnel and any recommendations for
change.
Monitoring Template:
Date Issue Intended action Effectiveness? Recommendations
identified How do the existing Are there any recommendations
procedures maintain for change?
security of team
members?
Not proper Daily clean the When workplace is There is need to keep focus on the
clean workplace daily clean is provide a daily clean the workplace
more friendly
environment
Laziness Actively involved When take interest in There is need to provide some
in business work it increases the refreshment to worker, so they
activities profitability ratio take interest in work
Everything Everything should It will become easy to Need to focus on cleanness

thrown on be place on write find everything when
floor place need
Date Issue Intended action Effectiveness? Recommendations

identified How do the existing Are there any recommendations
procedures maintain for change?
security of team
members?
Careless Work done with When we take care Guide the worker to take care
due care and while working it himself
intension reduces cases of
accident
Lack of Obtain proper Take a proper Give a proper training to workers.

knowledge knowledge about information is help full
health and safety for worker when
working
Activity 4: Training evaluation
On your regular monitoring inspection, you have identified that some of the staff members are still
not doing their work according to WHS and safe work practices. You need to conduct a training for
them by following tasks:
RP 8: Select an area in relation to work health and safety. Observe, monitor and analyse an
employee’s proficiency in completing the required tasks over a week. Make arrangements for
fulfilling training needs according to the needs of WHS practices for the employees in
workplace. Document your observations in a training needs analysis and make
recommendations for further training required. Organise and implement the appropriate
training for the staff members.
RP 9: Monitor the effectiveness of the training provided to staff members and make required
adjustments accordingly.
Save the template locally to your computer and complete the information regarding the training
needs of the employee you have monitored. Save and submit your template to your assessor when
completed.
TRAINING NEEDS ANALYSIS

Employee: ___________________________________Job role:
-----------------------------------------------------
Task breakdown or Employee Competency Further training
skills/knowledge skills/knowledge demonstrated in this required?
required to perform displayed task? Yes/No
task (Yes/No) (Include details)
Employee must be Knowledge display yes No
qualified enough for Because he has all
work he do like work for knowledge about
accounting and work
marketing
Employee work in Employee skill required No Yes

factory and use machine Giving the training
must have the skills how about how use
use machine machine more
efficiently without
wasting raw material
Employee work in Employee skill required no Yes
cleaning department Giving training to
employee how clean
the workplace.
Your performance must address the following performance criteria/ performance checklist.
To be assessed as satisfactory (S) in this assessment S N/S Trainer/Assessor to complete

task the participant needs to demonstrate (Comment and feedback to students)
competency in the following critical aspects of
evidence
a) Explained relevant WHS information to personnel.

b) Coordinated the consultative processes.

 
c) Provided opportunity for staff members to

contribute their views on current and future WHS  
management practices.
d) Participated in risk assessments.

 
e) Implemented workplace health and safety

procedures in three real or simulated situations.  
f) Monitored adherence to three workplace health

and safety procedures.  
g) Completed a risk assessment.

 
h) Identified WHS training needs based on staff

monitoring.  
i) Organised and provided training for staff

members.  
j) Coordinated risk assessments, WHS training and

the maintenance of records in relation to three  
situations specified.
k) Monitored the effectiveness of the WHS system

and identified:  
a. required adjustments
b. staff training needs.
l) Demonstrated management practices that must

be implemented for compliance with state or  
territory occupational health and safety (OHS) or
WHS legislation during the three situations.
m) Knows the purpose of data and reports to provide
reliable and timely input into the management of  
workplace health, safety and security.
Unit Assessment Result Sheet (UARS)

Outcome of Unit First attempt:
Assessment Task (UAT) Outcome (please make sure to tick the correct checkbox):
Second attempt:
Outcome (please make sure to tick the correct checkbox):
Feedback to Student First attempt:
Second attempt:
Student Declaration  I declare that the answers I have provided are my own work.
Where I have accessed information from other sources, I have
provided references and or links to my sources.
 I have kept a copy of all relevant notes and reference material
that I used as part of my submission.
 I have provided references for all sources where the
information is not my own. I understand the consequences of
falsifying documentation and plagiarism. I understand how
the assessment is structured. I accept that all work I submit
must be verifiable as my own.
 I understand that if I disagree with the assessment outcome, I

can appeal the assessment process, and either re-submit
additional evidence undertake gap training and or have my
submission re-assessed.
 All appeal options have been explained to me.
Student Signature Rupinder Kaur
Date
Trainer/Assessor Name
Trainer/Assessor I hold:
Declaration  Vocational competencies at least to the level being delivered
 Current relevant industry skills
 Current knowledge and skills in VET, and undertake
 Ongoing professional development in VET
I declare that I have conducted an assessment of this candidate’s
submission. The assessment tasks were deemed current, sufficient,
valid and reliable. I declare that I have conducted a fair, valid, reliable,
and flexible assessment. I have provided feedback to the above-
named candidate.
Trainer/Assessor Signature
Date
Office Use Only Outcome of Assessment has been entered onto the Student
Management System on _________________ (insert date)
by (insert Name) __________________________________
Appendix 1: WHS policies and procedures
1. http://www.legislation.vic.gov.au/Domino/Web_Notes/LDMS/LTObject_Store/LTObjSt5.nsf/
DDE300B846EED9C7CA257616000A3571/DDD3370D63546CB4CA257761003EC5C2/$FILE/07-
54sr001.pdf
2. https://www.business.gov.au/info/run/workplace-health-and-safety/whs-oh-and-s-acts-
regulations-and-codes-of-practice
3. https://www.safeworkaustralia.gov.au/law-and-regulation/model-whs-laws
4. https://www.marsdenjacob.com.au/cms/images/stories/MJA/whs-information-issues-paper.pdf

SITXWHS003 Unit Assessment Pack

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SITXWHS003 - Implement and monitor work health and safety practices

(Student Assessment Pack)

Unit Assessment Pack (UAP) – Cover Sheet

Student name Rupinder kaur

Contact number 0405600961

Course and Unit Details

Assessment Submission Method

Student signature: _______Rupinder kaur_________________________

Evidence recorded Evidence Type/ Method of assessment Sufficient evidence

Training and assessment resources required for this unit of competency

Academic integrity, plagiarism and collusion

Other Important unit specific Information

Principles of assessment and rules of evidence

For more information, please refer to RTO Student Handbook.

Unit Pre-Assessment Checklist (UPAC)

Category Possible Issue Reasonable Adjustment Strategy

Explanation of reasonable adjustments strategy used (If required)

Unit Assessment Task (UAT)

Assessment Task 1 - Unit Knowledge Test (UKT)

Step 1: Identify Hazard: find out what could cause harm.

C. The strategy to motivate team members involves,

Question 10. Based on the given scenario in Q9 answer following questions:

1. The methods to identify WHS training needs are:

3. WHS representative or committee: Health and safety representatives or committees

A. WHS records and reports that are used by organisations are:

B. Aspects that can be amended by monitoring reports and recommendations are:

Unit Assessment Result Sheet (UARS)

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Outcome (please make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback to Student First attempt:

must be verifiable as my own.

Unit Pre-Assessment Checklist (UPAC)

UAT 2 – Role Play

 Reading  Create a climate of support

Explanation of reasonable adjustments strategy used (If required)

Unit Assessment Task (UAT)

Assessment task description:

Resubmissions and reattempts:

General Instructions for attempting the role play:

Information about role play:

How your trainer/assessor will assess your work?

Purpose of the assessment task:

Assessment Task 2 – Role Play

o The ability to understand, interpret and answer the questions appropriately.

Resources required to complete the assessment task:

Assessment task Instructions:

Implement and monitor collaborations to manage WHS policies

To prevent employees from being injured from falls, employers must:

Incident Report Template

REPORTED BY: Monika restaurant DATE OF REPORT: 16-02-2022

TITLE / ROLE: Provide food INCIDENT NO.: 5647

LOCATION: Monika restaurant

SPECIFIC AREA OF LOCATION (if applicable):

NAME / ROLE / CONTACT OF PARTIES INVOLVED

NAME / ROLE / CONTACT OF WITNESSES

POLICE REPORT FILED? PRECINCT:

REPORTING OFFICER: Manager PHONE:

Risk assessment template:

Very high Wire on the floor

Medium Work may be

Student signature: _Rupinder kaur___________________

Date: ___(day)/ _(month)/ __________(year)

Date: ___(day)/ _(month)/ __________(year)

Date: ___(day)/ _(month)/ __________(year)

Date: ___(day)/ _(month)/ __________(year)