Function of IT Department in CBS Environment.: ITT Project Report
Function of IT Department in CBS Environment.: ITT Project Report
Department in
CBS Environment.
ITT Project Report
Submitted by : -
Suyash Raju Zagade
Registration No. – WRO0709298
Branch Name – Vasai Branch of WIRC
Batch Timing – 2:30 p.m. to 8:30 p.m.
Batch Start Date – 07/01/2022
Batch End Date – 23/01/2022
ITT Project Report Function of IT Department in CBS Environment.
TABLE OF CONTENTS
CBS ARCHITECTURE........................................................................7
ENVIRONMENT:..............................................................................9
CBS WORKING..............................................................................18
BIBLIOGRAPHY.........................................................................33
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O
ver the years, the banking operations have been automized to a
large extent and wide range of banking softwares have been
developed for accounting of transactions and core banking
operations. Bank software is becoming more sophisticated all the time. As new
accounting methods develop and more people bank online, private banking
software is being developed to streamline the processes.
What is CBS?
The core banking system is the set of basic software components that
manage the services provided by a bank to its customers through its branches
(branch network). The bank's customers can make their transactions from any
branch, ATM, Service Outlets, Internet, Phone at their disposal. The CBS is
based on Service Oriented Architecture (SOA). It helps banks to reduce risk
that can result from manual data entry and out of date information. It also
helps banks to improve Service Delivery quality and time to its customer.
The software is accessed from different branches of bank via
communication lines like telephones, satellite, internet etc. Core Banking
System [CBS] works on a concept of Centralized Database and Processing.
Transactions take place at various geographical locations which get recorded
and processed at a Centralized Server. Updation of Database is on Real Time
Basis. Due to the Centralization of Transaction Processing, issue of Out of Date
Information is eliminated. All the users connected to CBS will be able to get
upto date information. CBS also enhances quality of Reporting and strengthens
Access Control.
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Further, there are many CBS software developed by vendors which are used by
smaller and co-operative banks. Some of the banks have also developed in-
house CBS software. However, the trend is for using high-end CBS developed
by vendors depending on cost-benefit analysis and needs.
Core Banking Solution has become a mandatory requirement to provide a
range of services demanded by customers and the competitive banking
environment. This requires that most of bank’s branches access applications
from centralized data centres. CBS for a bank, functions not only as a heart
(circulatory system) but also as a brain (nervous system). All transactions flow
through these core systems, which, at an absolute minimum, must remain
running and responsive during business hours. These systems are usually
running 24x7 to support Internet banking, global operations, and real time
transactions via ATM, Internet, mobile banking, etc.
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CBS ARCHITECTURE
Central
Server
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The servers in the Data Centre could be many e.g., there are application
servers, Data Base Servers, Web server, mail server, Report Generating Servers
etc. It needs to be specifically emphasised that all the servers though placed in
the same Data Centre are not in the same Local Area Network (LAN). Each of
the servers are segregated using the concept of Virtual Local Area Network
(VLAN).
1. A Central Application Server that runs the core banking solutions (CBS).
The application is centrally accessed by the branches. There are different
core banking solutions available in the market like, Finacle developed by
Infosys, Flexcube developed by I-Flex Solutions, Bankmate developed by
the HCL Technologies, Quartz developed by TCS. There are other CBS
software also some developed in-house by the bankers; others developed
by other vendors.
2. Central Data Base Servers that store the data of the bank. It must be
noted only this data base server that is centrally located stores the data
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for the bank which means that the data for all of the branches of the bank
are stored in this central data base server.
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A
s explained earlier, in core banking solution environment of
Information Technology functions (IT functions) are centralised at
the data centre. There are specific roles and responsibilities for
different individuals like in all IT Departments. There are certain functions
which are incompatible, which means that under no circumstance can one
individual perform two different functions as those specific functions are
sensitive. These functions have to be performed by two different individuals.
This concept is similar to what we are aware of in a purchase function. The
officer who is in charge of the purchase would not be the person who would be
passing the goods. The person who passes the purchase invoice will be
definitely different from these two. The rationale for the separation is that
control will be compromised. This is known as segregation of duties and is very
important in any computerized function.
A brief description of the roles of different individuals in an IT
Department is given below:
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User creation.
User deletion.
Locating a branch code and providing connectivity to the branch.
Creation of new products.
Defining interest rates for deposit loans and other products.
Data base administration: As the very name indicates, the Data Base
Administrator is the custodian of the bank’s data. He is responsible for
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ensuring that access is given to the Central Data Base in a secure manner in
line with business requirements. His responsibilities would include.
tested, would be clear as a complete product ready for use by the Project
Leader. Such a program then moves from a test environment into the
production environment. But there is an intermediary process by which the
Project Leader hands over the finished product to the Librarian. The
Librarian maintain records of the various versions of the program records all
the various versions of the program just as we have different editions of a
book and generally a later edition is expected to be important over the
earlier one. Similarly, software may have different versions and it is
extremely important to remember them and this number is referred to as
the version number. The Librarian has the following responsibilities:
Application Software:
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The documentation would contain details of the changes made and the
date when it was made.
The changes would ensure that the corrected latest version of the
program alone is used. If such a procedure is not strictly adhered to, there is
every possibility of an earlier version of the program being used, which would
result in inaccurate processing.
The standard for the organization structure for the IT Department is the
same whether it is a banking environment or any other. The standards
stipulate as follows:
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CBS WORKING
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A. Back Office:
The Back Office is the portion of a company made up of
administration and support personnel, who are not client-facing. Back
office functions include settlements, clearances, record maintenance,
regulatory compliance, accounting, and IT services. Back Office
professionals may also work in areas like monitoring employees’
conversations and making sure they are not trading forbidden securities
on their own accounts.
B. Data Warehouse:
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E. Central Server:
F. Internet Banking:
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G. Mobile Banking:
H. Phone Banking:
I. Branch Banking:
CBS are the bank’s centralized systems that are responsible for
ensuring seamless workflow by automating the frontend and backend
processes within a bank. CBS enables single-view of customer data
across all branches in a bank and thus facilitate information across the
delivery channels. The branch confines itself to the following key functions:
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iii. Data Centre and Disaster Recovery Centre: The core banking
systems consist of a Data Centre which includes various
application servers, database servers, web servers etc. and
various other technological components. The bank should
adopt full-fledged documentation and prepare necessary
manuals dealing with the disaster recovery procedures.
Arrangements for alternate connectivity of the banks with the
data center should be established whenever there
is a disruption in the primary connectivity. Proper
awareness should be created among the employees through
periodic trainings and mock drills.
iv. Online Transaction monitoring for fraud risk management: Risk
evaluations are carried out and considering the risk profile and
other regulatory requirements of the bank, effective monitoring
should be done as a part of managing fraud risk management
across all delivery channels. There are also methods that facilitate
fraud reporting in CBS environment. Proper alert system should
be enabled to identify any changes in the log settings and the
audit logs pertaining to user actions are captured.
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CBS IT Environment:
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A. Database Server:
The Database Server of the Bank contains the entire data of the Bank.
The data would consist of various accounts of the customers and master
data (example of master data are customer data, employee data, base rates
for advances, FD rates, the rate for loans, penalty to be levied under
different circumstances, etc.). Application software would access the
database server.
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B. Application Server:
All the transactions of the customer are processed by the data center.
The Application Server performs necessary operations, and this update the
account of the customer ‘A’ in the database server. The customer may
do some other operation in branch “Y”. The process is validated at branch
“Y” and the data is transmitted to the application software at the data
center. The results are updated in the database server at the centralized
data center. Thus, it would be observed that whatever operations a
customer may do at any of the branches of the bank, an accounting
process being centralized at the centralized data center is updated at the
centralized database.
This server contains the details of ATM account holders. Soon after the
facility of using the ATM is created by the Bank, the details of such
customers are loaded on to the ATM server. When the Central Database
is busy with central end-of- day activities or for any other reason, the file
containing the account balance of the customer is sent to the ATM
switch. Such file is called Positive Balance File (PBF). This ensures not only
continuity of ATM operations but also confirms that the Central
database is always upto date. The above process is applicable to stand
alone ATMs at the branch level. As most of the ATMs are attached to the
central network, the only control is through ATM Switch.
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Just as in the case of ATM servers where the details of all the account
holders who have ATM facility are stored, the Internet Banking database
server stores the username and passwords of all the internet banking
customers. IBCS software stores the name and password of the entire
internet banking customers. The ATM server does not hold the PIN
numbers of the ATM account holders. IBCS server also contains the
details about the branch to which the customer belongs. The Internet
Banking customer would first have to log into the bank’s website with the
username and password.
F. Web Server:
The Web Server is used to host all web services and internet related
software. All the online requests and websites are hosted and serviced
through the web server. A web server is a program that uses HTTP
(Hypertext Transfer Protocol) to serve the files that form web pages to
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G. Proxy Server:
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BIBLIOGRAPHY
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