Clear-Com Eclipse Installation Overview
Clear-Com Eclipse Installation Overview
Clear-Com Eclipse Installation Overview
AN OVERVIEW
Installing the Eclipse Matrix : An Overview
© 2007 Vitec Group Communications
www.clearcom.com
All Rights Reserved
INSTALLATION OVERVIEW i
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Matrices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Eclipse Omega Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Eclipse Median Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Eclipse Pico Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Eclipse-32 Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Intercom Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
i-Series Intercom Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
ICS-2003 Intercom Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
ICS-52/62/92/102 Intercom Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
XPL-12/22 Display Expansion Panels and AP-22 Assignment Panels . . 3-3
4000 Series II Panels and Expansion Panels . . . . . . . . . . . . . . . . . . . . . . 3-3
V-Series Panels and Expansion Panels . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Interface Module Frame Power Supply Requirements . . . . . . . . . . . . . . . . 3-3
IMF-3 Interface Module Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
IMF-102 Interface Module Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
DIF-102 Interface Module Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
ii INSTALLATION OVERVIEW
CCI-22 Party-Line Interface Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Clear-Com Party Lines General Discussion . . . . . . . . . . . . . . . . . . . . . 4-16
TEL-14 Telephone Interface Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
IMF-3 Interface Module Frame Wiring. . . . . . . . . . . . . . . . . . . . . . . . 4-17
IMF-102 Interface Module Frame Wiring. . . . . . . . . . . . . . . . . . . . . . 4-18
Connecting to the Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Telephone Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Relay Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
RLY-6 Interface Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
IMF-3 Interface Module Frame Wiring. . . . . . . . . . . . . . . . . . . . . . . . 4-19
To Matrix Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
To External Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
IMF-102 Interface Module Frame Wiring. . . . . . . . . . . . . . . . . . . . . . 4-21
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
GPI-6 Interface Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
IMF-3 Interface Module Frame Wiring. . . . . . . . . . . . . . . . . . . . . . . . 4-21
To Matrix Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
To External Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
IMF-102 Interface Module Frame Wiring. . . . . . . . . . . . . . . . . . . . . . 4-22
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Wiring an Eclipse Station’s Miscellaneous Connector . . . . . . . . . . . . . . . . . 4-23
External Program Feed Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Binaural Headset (All Stations Except ICS-2003/2110/1016) . . . . . . . . . 4-24
Logic Input #1 and Logic Input #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Mute Relay Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Auxiliary Relay Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Wiring a Binaural Headset (ICS-2003) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Wiring an Eclipse Station’s OPT-100 Auxiliary Audio I/O Option . . . . . . . 4-26
Auxiliary Audio Line Level Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Hot Mic Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
SA (Studio/Stage Announce) Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
SA Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Wiring an Eclipse Station’s Accessory Connector . . . . . . . . . . . . . . . . . . . . . 4-28
iv INSTALLATION OVERVIEW
FIGURES
IMF-3 Interface Frame Rear Panel ................................................................ 2-3
IMF-102 Interface Frame Rear Panel ............................................................ 2-4
PSU-101 to IMF-3 Wiring ........................................................................... 3-5
Computer DB-25, RS-232 Cable .................................................................. 4-4
Computer DB-9, RS-232 Cable .................................................................... 4-5
Pin Assignments for LAN 1 and LAN 2 Connectors ..................................... 4-5
Wiring Matrix to Analog Station Using RJ-45 .............................................. 4-6
Wiring Matrix to Digital Station Using RJ-45 .............................................. 4-7
Pin Configuration of the General-Purpose Outputs Connector .................... 4-8
Pin Configuration of the General-Purpose Inputs Connector ....................... 4-9
Opto-Isolated Connection to Eclipse GPI Connector ................................. 4-10
Non-Isolated Connection to Eclipse GPI Connector .................................. 4-10
Alarm I/O Connector ................................................................................. 4-11
Direct Eclipse Matrix Port Connection ....................................................... 4-12
RLY-6/GPI-6 Daisy Chain Connection ...................................................... 4-14
Matrix Frame to IMF-3 Interface Connection ............................................ 4-14
Pinout of the DB-9M I/O Connectors for FOR-22s ................................... 4-15
Pinout of the DB-9M Interface I/O Connectors for CCI-22 ...................... 4-16
Wiring an IMF-3 Rear-Panel Assembly to a TEL-14 Interface .................... 4-17
Wiring an IMF-102 Rear-Panel Assembly to a TEL-14 Interface ................ 4-18
RJ-11 to DB-9 Adaptor for TEL-14 Interfaces ............................................ 4-18
Rear View of IMF-3 Frame ......................................................................... 4-20
RLY-6 Interface DB-9M Connector Pinout ................................................ 4-20
GPI-6 Interface DB-9M Connector Pinout ................................................ 4-22
GPI-6 Application Examples ....................................................................... 4-22
Miscellaneous Connector Pin Configuration ............................................... 4-23
Binaural Headset Wiring ............................................................................ 4-26
Auxiliary I/O Connector ............................................................................. 4-26
Accessory Panel Connector Pinout .............................................................. 4-28
A Linked System on an Ethernet Network .................................................... 5-1
Dedicated Audio Trunk Wiring .................................................................... 5-2
Ethernet Wiring ............................................................................................ 5-2
Matrices Linked Across Continents ............................................................... 5-3
INSTALLATION OVERVIEW i
ii INSTALLATION OVERVIEW
1 INSTALLATION OVERVIEW
INTRODUCTION
Installing an Eclipse Matrix System: An Overview describes the steps required to
install an Eclipse matrix system and customize it to your needs. The manual gives
you information about placing, powering, and wiring components of your
system.
It is highly recommended that you read Understanding the Eclipse Matrix
System: An Overview before attempting an installation. That manual describes
This manual describes how the Eclipse system and defines many of the concepts used in the system. An
to install an Eclipse matrix overall understanding of the system is necessary to make maximum use of its vast
capabilities.
system.
Caution: Servicing instructions are for use by qualified personnel only. To reduce the
risk of electric shock, do not perform any servicing other than that contained in the
operating instructions unless you are qualified to do so. Refer all servicing to qualified
service personnel.
Each product manual in the The first chapter provides a step-by-step installation guide for the components of
your Eclipse matrix system as you receive them from the factory.
Eclipse set gives additional
installation information. Chapter 2. Placing System Components
The second chapter describes the Eclipse matrix system’s component location
requirements, including a summary of component sizes.
Chapter 3. Powering System Components
The third chapter provides guidelines for providing AC power to the system and
for planning the powering of interface frames.
Chapter 4. Wiring System Components
The fourth chapter gives you an overview of the various wiring systems for
connecting stations and interfaces to the matrix. This chapter contains reference
information necessary to wire all connectors in the intercom system. However,
many of the components have internal jumpers and adjustments. Information on
internal jumpers, adjustments, and device specifications can be found in the
individual manuals for each component.
Chapter 5. Connecting Matrices
The fifth chapter gives you information on linking matrices.
5. INSTALL CABLES
Install the wiring between the Eclipse matrix and the system components.
Usually the connectors are wired to the cables after the cables are routed. For
further information refer to Chapter 4, “Wiring System Components.”
Install the DC power cables that connect the power supply or supplies to the
IMF-3 interface frame. Connect the mains AC power cables for the matrix frame
and each station. For further information refer to Chapter 3, “Powering System
Components.”
Matrices
Eclipse matrices have two separate AC power connectors for two separate power
supplies in the system. Either power supply will completely power a system,
providing 100% power redundancy. If the two power supplies are connected to
different AC power sources and one of the power supplies loses power, the other
will continue to operate the system.
AC voltage for the matrices and the PSU-101 can be 100 to 240 VAC without
any switching or fuse changes.
Stations
Each ICS-2003 and ICS-1016 station has an external power supply. A bracket
has been provided to mount this external supply if necessary. AC voltage for
these stations can be 90 to 260 VAC without any switching or fuse changes.
The ICS-102/92/62/52 stations have wall-mounted transformers for 110 VAC
and in-line transformers for 220 VAC. Confirm that you have the proper ones
for your installation.
The i-Stations have internal power supplies, with removable AC power cords.
The power supplies are “universal,” operating over a voltage range of 90 to 245
VAC and 50 to 60 Hz. The maximum dissipation is 40 W.
Each station will need to be plugged into an AC source at its location.
Eclipse Median
There are many lights on the front of the matrix that indicate its operational
status. Proper operation of the matrix is indicated by the following:
1. The two power supply lights, labeled “+5V” and “+3.3V” illuminate green
steadily to indicate that the power supplies are present.
2. The dot-matrix array of lights displays a number to indicate which of the four
stored configurations in the CPU card’s memory is currently operating. The
configuration number displays for a short time after power up or upon
configuration selection.
3. The “OK” light flashes to indicate that the CPU card software is running.
4. The “master” light illuminates steadily on the currently active CPU card,
indicating that the CPU card is properly installed and operating correctly.
Eclipse-32
The following front-panel indicators indicate a properly operating Eclipse-32
matrix:
1. The two PSU alarm lights, labeled “1” and “2” do not illuminate under
normal operating conditions.
2. One of the four green configuration lights illuminates steadily to identify the
currently active configuration.
3. The “OK” light flashes to indicate that the Eclipse-32 is running successfully.
4. If the matrix is connected to a local area network, the green LAN UP light
illuminates steadily. The yellow RX light flashes when data is being received.
5. An illuminated port status light indicates that communications are running
properly between the matrix and the device connected to that port.
ECLIPSE MATRICES
The Eclipse matrix is the central connecting point of the system. All stations,
interfaces, and external devices must be connected directly to the Eclipse matrix,
so it should be centrally located. Your system’s matrix may be an Eclipse-208 or
an Eclipse-32 matrix, depending on your needs.
A matrix should be placed in the center portion of a standard Electronics
Industry Association 19-inch wide (48.26 cm) rack, allowing easy access to the
matrix’s port connectors. Some planning is also necessary for the dressing of
cables in the rack because of the large numbers.
Note: A “rack unit” refers to a standardized unit of space in an Electronics
Industry Association equipment rack. One rack unit is 1.75 inches high and 19
inches wide (or 482.6 mm by 44.45 mm). Each increasing “rack unit” adds 1.75
inches to the area vertically, while staying at 19 inches horizontally.
Eclipse-32 Matrix
The Eclipse-32 matrix requires one vertical rack unit (1.75 in. or 44.45 mm) in a
standard Electronics Industry Association 19-inch (48.26 cm) rack. A
temperature-controlled fan cools the Eclipse-32 and forces air through the unit
horizontally. An alarm light on the front panel of the Eclipse-32 alerts you when
the temperature-controlled fan activates.
Caution: It is mandatory that the air flow across an Eclipse-32 matrix is unimpeded.
The air flow in a standard 19-inch (48.26 cm) rack should be sufficient. If the
matrix is mounted in a portable case, be sure the air flow is not impeded.
POWER SUPPLY #1
CH. A CH. A CH. A CH. A CH. A CH. A CH. A CH. A CH. A CH. A CH. A
Matrix Matrix Matrix Matrix Matrix Matrix Matrix Matrix Matrix Matrix Matrix
CH. A CH. A CH. A CH. A CH. A CH. A CH. A CH. A CH. A CH. A CH. A
I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O
PHONE PHONE PHONE PHONE PHONE PHONE PHONE PHONE PHONE PHONE PHONE
LINE A LINE A LINE A LINE A LINE A LINE A LINE A LINE A LINE A LINE A LINE A
POWER SUPPLY #2
CH. B CH. B CH. B CH. B CH. B CH. B CH. B CH. B CH. B CH. B CH. B
Matrix Matrix Matrix Matrix Matrix Matrix Matrix Matrix Matrix Matrix Matrix
CH. B CH. B CH. B CH. B CH. B CH. B CH. B CH. B CH. B CH. B CH. B
I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O
PHONE PHONE PHONE PHONE PHONE PHONE PHONE PHONE PHONE PHONE PHONE
LINE B LINE B LINE B LINE B LINE B LINE B LINE B LINE B LINE B LINE B LINE B
Eclipse-32 Matrix
The Eclipse-32 matrix has two internal power supply units. One power supply
unit can power an entire matrix; the second unit provides a backup in case of an
equipment failure.
In addition, the two supplies have separate IEC connectors to AC mains power,
and are designed for completely automatic and transparent changeover between
supplies in the event of an outage on one of the AC mains circuits.
The power supplies are “universal,” operating over a voltage range of 100 to 240
VAC at 50 to 60 Hz.
INTERCOM PANELS
i-Series Intercom Panels
Each i-Station has an internal power supply, with a removable AC power cord.
The power supply is “universal,” operating over a voltage range of 90 to 245 VAC
and 50 to 60 Hz. The maximum dissipation is 40 W.
Average
Component Maximum
Current
IMF-3 IMF-3
IMF-3
IMF-3
IMF-3
PSU-101
RJ-45 CABLES
The following section discusses the use of RJ-45 connectors for connecting an
Eclipse frame to panels and interfaces. It includes the following topics:
• General discussion about RJ-45 connector cables
• Clear-Com kits and recommendation
• Installing RJ-45 connectors.
The T568B standard is a mature, well supported standard that allows many
advantages. Fast easy termination of cables as well as the availability of a vast
array of wiring adapters and patching systems allow great versatility for all
applications of intercom wiring. RJ-45 connectors are easy and fast to connect to
equipment. T568A cables differ only on the color of the insulation on pairs 2
and 3. If you are not cutting the ends off pre-made cable, you do not need to
worry about it. Be aware that if you do remove the ends from pre-made cable to
shorten or to punch onto blocks, pair 2 and 3 colors may be different.
Caution: Make sure the type of RJ-45 connector matches your wire type. Connectors
are available for both stranded and solid wire. Clear-Com intercom stations do not
require keyed connectors. Please refer to the following list for connector vendor and
port numbers.
Clear-Com recommends that you thoroughly test all cables before connecting
them.
The following products are recommended as possible sources for cables,
connectors and tools:
• Crimper—Siemon PT908 or AMP 2-231652-1 with 853400-1 dies
• Stripper—Siemon CPT
• Tester—Siemon STM-8
• Connector RJ-45 Shielded 26-22 AWG Stranded or Solid RJ-45—Siemon
PS-8-8
15 6
Receive (RXD)
3 2
Transmit (TXD)
16 7
4 3
Receive (RXD)
17 8
5 4
18 9
Ground (GND)
6 5
19
20
21
22
10
23
11
24
12
25
13
1 1
6 6
Receive (RXD)
2 2
Transmit (TXD)
7 7
Transmit (TXD)
3 3
Receive (RXD)
8 8
4 4
9 9
5
Ground (GND) 5
4-PAIR ANALOG
Four-pair analog wiring is done with shielded CAT5 RJ-45 cable.
• Pair 1 transmits analog audio from the matrix to the station.
• Pair 2 transmits digital data from the station back to the matrix.
• Pair 3 transmits audio from the station to the matrix.
• Pair 4 transmits digital data from the matrix back to the station.
Pair 2
No Connection (NC) 1 1
No Connection (NC) 2 2
Pair 1
No Connection (NC) 3 3
Multiplexed Data/Audio 4 4
Pair 3
Multiplexed Data/Audio 5 5
No Connection (NC) 6 6
Pair 4
No Connection (NC) 7 7
No Connection (NC) 8 8
PIN DESCRIPTION
Logic Input 1 1
14 Logic Input 5
1 Logic Input 1 2
Logic Input 2
2 Logic Input 3 15 Logic Input 6
3 Logic Input 5 Logic Input 3 3
4 Logic Input 7 16 Logic Input 7
5 N/A Logic Input 4 4
N/A
17 Logic Input 8
6
5
7 N/A 18
8 N/A 6
9 Ground 19
10 Ground 7
11 Ground 20
12 Ground 8
21
13 Ground
Ground 9
14 Logic Input 2 22 V IN+
15 Logic Input 4 Ground 10
16 Logic Input 6 23 V IN+
17 Logic Input 8 Ground 11
18 N/A
24 V IN–
Ground 12
19 N/A
20 N/A
25 V IN–
Ground 13
21 N/A
22 Voltage In+
23 Voltage In+
24 Voltage In–
25 Voltage In–
OPTO-ISOLATED MODE
Figure 4-11 shows the opto-isolated connection.
U
R R
7-24V + C D LM78L05ACM + C 33K2 33K2
10uF_25V BYG22D 10uF_10V
U
R29 1.5K
EXTVIN- 1 8 INPUT 1
EXTERNAL INPUT 1 2 7
3 6 INPUT 2
R30 1.5K
EXTERNAL INPUT 2 4 5
MOCD207-M
NON-ISOLATED MODE
Figure 4-12 shows the non-isolated connection.
+3V3
+3V3 +3V3
R R
33K2 33K2
U
R29 1.5K
1 8 INPUT 1
EXTERNAL INPUT 1 2 7
3 6 INPUT 2
R30 1.5K
EXTERNAL INPUT 2 4 5
MOCD207-M
1 1 To Alarm
6 2 To Alarm
2 3
7 4
9 Relay Wiper
Call Receive + 1
Call Receive - 2 1 2 3 4 5 6 7 8
Audio Receive + 3
Output
Audio Send + 4
Audio Send - 5
Input
Audio Receive - 6
Rear View of
Call Send + 7 Connector
Call Send - 8
Pair 2
Call Receive + 1 1 Call Send +
Pair 4
Call Send + 7 7 Call Receive +
6 Audio Output
2 Audio Input
7 Audio Input
9 Relay Wiper
Relay Contacts
Each FOR-22 interface channel features a relay that is associated with the logical
call signal output of a port. A relay’s function depends on the function assigned
to the FOR-22 port through the Eclipse Configuration System program. A relay
can be assigned to operate with any label in the system: when that label is
activated (either by a talk, listen, or both, as set from the configuration program),
the relay will activate. For details on configuring the use of a relay, see the Eclipse
Configuration System Manual.
You can use the relay to activate an external device, such as an applause light in a
studio, a cue light, or a security-door lock. The relays feature both “normally
1 CC/RTS
CC/RTS 6
2 Ground
Ground 7
3 +30 VDC Power
+30 VDC Power 8
4 Audio
Audio 9
5
Figure 4-18: Pinout of the DB-9M Interface I/O Connectors for CCI-22
CH. A
Connects to the first telephone line, A. I/O
PHONE
LINE A
CH. B
I/O
Connects to second telephone line, B. PHONE
LINE B
1 1 Phone (Blue
Line
2 Relay (Yellow)
Phone 6
3 Line (Gray)
Line 2
4 Line (Red)
7
5 Relay (Black)
Relay 3
6 Phone (Gray)
8
Relay 4
Phone 5
Relay Contacts
A pair of relay contacts for each telephone line rated at 2A at 24 VAC is available
on the DB-9 or the RJ-11 of the adapter. This pair of contacts is normally open
when the line is “on-hook,” and closes when the interface goes “off-hook.” These
contacts are not connected to any other circuitry inside the interface, and can be
used to energize a line-in-use indicator light on a standard multiline phone set, or
for any other low-power application.
To External Device
To connect external devices to an RLY-6 interface, use the two DB-9M
connectors on the rear cable assembly panel for the interface. Figure 4-23 shows
the pin assignment of these connectors as viewed from the frame side of the
connector.
If a DB-9F is plugged into the connector labeled CH. A I/O, relays 1 to 3 are
available on that connector. The connector labeled CH. B I/O has the contacts
for relays 4 to 6. In Figure 4-23, the labels on the pins apply to either connector.
Example: #1/4 COM refers to the wiper of relay 1 if it is connected to CH. A
and the wiper of relay 4 if it is connected to CH. B.
6 #1/4 COM
3 #2/5 COM
9 #3/6 COM
Configuration
To associate a relay to a label, use the Eclipse Configuration System, as described
in its manual.
To External Device
To connect external devices to the GPI-6 interface, use the two DB-9M
connectors on the rear cable assembly panel for the interface. Figure 4-24 shows
the pin assignment of these connectors as viewed from the frame side of the
connector.
If a DB-9F is plugged into the connector labeled CH. A I/O, inputs 1 to 3 are
available on that connector. The connector labeled CH. B I/O has inputs 4 to 6.
In Figure 4-24, the labels on the pins apply to either connector.
6 #1/4 Input B
2 #2/5 Input A
7 #2/5 Input B
3 #3/6 Input A
8 #3/6 Input B
4 Ground
9 Power Source
5 Ground
1 1
6 6
2 2
7 7
3 3
8 8
4 X 4 X
9 9 X
5 5 X
Configuration
To define an input function, use the Eclipse Configuration System program, as
described in its manual.
1 + Program Input
9 - Program Input
2 Audio Ground
11 Logic Ground
4 Logic Ground
12 Logic Input #2
5 Logic Input #1
6
113
1 5
1 1
X 2 2 X
3 3
2
115 4
3
1 1
X 2 2 X
3 3
120
1 1
X 2 2 X
3 3
1 + SA Output
9 - SA Output
2 Audio Ground
10 Audio Ground
11 Ground
4 SA Relay Wiper
12 Ground
14 Ground
7 Ground
SA RELAY
The SA relay is activated whenever the SA button on the front panel of the
station is pressed or when activated by Logic Input #1 or #2 configured for the
Studio Announce Function. Both “normally open” and “normally closed”
contacts are provided. They are rated at 1 A at 24 VDC. This relay is not
designed for switching mains AC line voltage. To switch an external device that
runs on mains AC line voltage, use an external relay (or other switching
mechanism) that is activated by this relay.
6 + Voltage Unregulated
7 + Voltage Unregulated
3 Reset (Strobe)
8 Ground
4 Key Data In
9 Ground
5 No Connect
Audio Trunkline
Ethernet Data
PIN FUNCTION
1 Transmit data +
LAN1 and LAN2
2 Transmit data Ethernet RJ-45 Connectors
3 Receive data + 8 765 4 321
4 Unused
5 Unused
6 Receive data
7 Unused
8 Unused
Eclipse Omega
Audio trunk
Ethernet
Long-distance transmission system: public or private telephone network,
satellite-linked network, microwave network, etc.
WARRANTY PERIOD
Return Material
The product may consist of several parts, each covered by a different warranty
Authorization (RMA)
period. The warranty periods are:
numbers are required for all
• Cables, accessories, components, and consumable items have a limited
returns.
warranty of 90 days.
• Headsets, handsets, microphones, and spare parts have a limited warranty of
Both warranty and one year.
non-warranty repairs are
• UHF wireless IFB products have a limited warranty of one year.
available.
• UHF wireless intercom systems have a limited warranty of three years.
• All other Clear-Com and Drake brand systems and products, including
beltpacks, have a limited warranty of two years.
The warranty starts at the time of the product’s original purchase. The warranty
start date for contracts which include installation and commissioning will
commence from the earlier of date of the Site Acceptance Test or three months
from purchase.
TECHNICAL SUPPORT
To ensure complete and timely support to its customers, VGC’s User Support
Center is staffed by qualified technical personnel. Telephone and email technical
support is offered worldwide by the User Support Center.
The User Support Center is available to VGC’s customers during the full course
of their warranty period. Telephone support during the warranty period will be
offered at no charge between 09:00 and 17:00 according to the customer’s local
time zone.
In addition, for customers who purchase an Extended Warranty or Service
Contract, 24-hour customer support is offered immediately upon purchase of
EXTENDED WARRANTY
If you purchase an Extended Warranty, you are also given access free of charge to
the User Support Center 24 hours a day, 7 days a week.
You can purchase an extended warranty at any time during the first two years of
ownership of the product. The purchase of an extended warranty extends to five
SERVICE CONTRACT
VGC also offers service contracts that provide 24 x 7 telephone support, advance
replacements, training, proactive maintenance, on-site visits, and no charge for
repair or replacement of equipment. For more information, contact your
authorized dealer, distributor, or sales representative.
LIABILITY
THE FOREGOING WARRANTY IS VGC'S SOLE AND EXCLUSIVE
WARRANTY. THE IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER
REQUIRED IMPLIED WARRANTY SHALL EXPIRE AT THE END OF
THE WARRANTY PERIOD. THERE ARE NO OTHER WARRANTIES
(INCLUDING WITHOUT LIMITATION WARRANTIES FOR
CONSUMABLES AND OTHER SUPPLIES) OF ANY NATURE
WHATSOEVER, WHETHER ARISING IN CONTRACT, TORT,
NEGLIGENCE OF ANY DEGREE, STRICT LIABILITY OR OTHERWISE,
WITH RESPECT TO THE PRODUCTS OR ANY PART THEREOF
DELIVERED HEREUNDER, OR FOR ANY DAMAGES AND/OR LOSSES
(INCLUDING LOSS OF USE, REVENUE, AND/OR PROFITS). SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR THE
LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY
EVENT, TO THE MAXIMUM EXTENT PERMITTED UNDER
APPLICABLE LAW, VGC'S LIABILITY TO CUSTOMER HEREUNDER
SHALL NOT UNDER ANY CIRCUMSTANCES EXCEED THE COST OF
REPAIRING OR REPLACING ANY PART(S) FOUND TO BE
DEFECTIVE WITHIN THE WARRANTY PERIOD AS AFORESAID.
This warranty does not cover any damage to a product resulting from cause other
than part defect and malfunction. The VGC warranty does not cover any defect,
malfunction, or failure caused beyond the control of VGC, including
unreasonable or negligent operation, abuse, accident, failure to follow
instructions in the manual, defective or improperly associated equipment,
attempts at modification and repair not approved by VGC, and shipping
damage. Products with their serial numbers removed or defaced are not covered
by this warranty.
This warranty does not include defects arising from installation (when not
performed by VGC), lightning, power outages and fluctuations, air conditioning
failure, improper integration with non-approved components, defects or failures