Ajay Ahluwalia: Indian Armed Forces (ARMY)

Ajay Ahluwalia
Indian Armed Forces (ARMY)

Address Chandigarh, India 140603
Phone +919143025025
E-mail [email protected]
Versatile Managing Director with proven abilities across all levels of organizational management.
Talented in developing partnerships, overseeing personnel and developing tactical plans to meet
strategic goals. Proven leader with significant background in Security, Facility Management and
Human Resource.
Skills
Strategic planning and execution
Excellent
Process improvements
Excellent
Capital spending
Excellent
Performance Analysis
Excellent
Inventory management
Excellent
Relationship building
Excellent
Employee scheduling
Excellent
Recruitment
Excellent
Work History
2014-03 - Director of Operations
Current Indian Army, New Delhi
Oversaw day-to-day operational activities in accordance with business objectives.
Defined, implemented and revised operational policies and guidelines.
Led change and transformation across business areas to deliver benefits and align
company resources.
Monitored budget and utilized operational resources.
Provided documentation of processes to comply with regulations and company
policies.
Worked collaboratively with functional leaders to implement new procedures and
corrective actions to improve quality.
Managed procurement, inventory and warehouse operations.
Assessed performance management structures and implemented enhancements to
improve frameworks and strengthen results.
Achieved team goals through formalized training plans, coaching and performance
management.
Kept up-to-date with industry trends and identified areas of opportunity to drive
improvements.
Analyzed technology, resource needs and market demand to plan and assess
feasibility of company projects.
Monitored office workflow and administrative processes to keep operations running
smoothly.
Set team and individual KPIs and provided regular, actionable feedback.
Maintained cleanliness and organization of soldiers workspace, working closely with
them to systemize tasks.
Directed strategic workforce planning, performance management, and benefits
administration.
Led business planning, developed market strategy and established direct
procurement of products from Government and Private vendors.
Supervised daily operations of multi-million dollar operation.
Recruited, hired and trained initial personnel, working to establish key internal functions
and outline scope of positions for new organization.
Reduced operational risks while organizing data to forecast performance trends.
Managed 1200+ team members across seven departments, resulting in achieving
timely Company's Objectives.
Supported top-level decision-making and strategy planning, forging productive
relationships with top leaders and serving as key advocate for various personnel issues.
Developed and implemented high-quality work environment as measured through
employee satisfaction ratings.
Managed, trained and motivated personnel to continuously improve knowledge and
abilities in security field.
Reported issues to higher management with great detail.
Interacted well with customers to build connections and nurture relationships.
Communicated with staff, patients and healthcare providers to encourage highest
quality of service.
Launched staff engagement, gender diversity and cultural programs in addition to
robust reporting tool that increased operational quality.
Delivered leadership to executive team dedicated to driving ambitious targets with
well-orchestrated plans.
2011-03 - Manager of Operations

2014-03
Indian Army, New Delhi
Established and administered annual budget with controls to prevent overages,
minimize burn rate and support sustainability objectives.
Devised processes to boost long-term business success and increase profit levels.
Worked in matrix management environment with oversight of division level managers,
operations, sales, finance, human resources, safety and compliance.
Reviewed shift reports to understand current numbers and trends.
Investigated and resolved departmental non-conformances.
Established positive and effective communication among unit staff and organization
leadership, reducing miscommunications and missed deadlines.
Planned and resourced personnel and logistics for operations component exercises
resulting in highly trained personnel ready to act quickly in critical roles.
Spearheaded department training for appraisals of new components.
Identified and resolved unauthorized, unsafe or ineffective practices.
Observed each employee's individual strengths and initiated mentoring program to
improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly
to prevent long-term habits.
Eased team transitions and new employee orientation through effective training and
development.
Led a team of over 150 trained personnel.
2009-03 - Team Leader

2011-03
Indian Army, New Delhi
Mentored and guided employees to foster proper completion of assigned duties.
Built strong relationships with customers through positive attitude and attentive
response.
Adhered to rigorous standards for customer service, merchandising and operational
safety.
Set up and calibrated machinery to meet specific production requirements and meet
desired tolerances.
Demonstrated knowledge of company mission and goals and mentored employees in
reaching objectives aligned with company core values.
Positioned as go-to person for up to 40 staff members, troubleshooting complex
administrative and training issues promptly.
Participated in cross-functional team-building activities.
Established open and professional relationships with team members to achieve quick
resolutions for various issues.
Coordinated weekly meetings for internal and external groups.
Worked with colleagues to create prototypes of new designs and training materials.
Provided constructive criticism regarding quality assurance on collections team phone
calls.
Initiated timely response to emails, voicemails and written correspondence.
Education
2004-03 - Bachelor of Arts: Public Administration
2006-04
PGC Dharamshala - Dharamshala, India
Professional development completed in Public Administration.
Received Best Cadet in National Cadet Corps (NCC).
Commander Republic Day contingent at National Level in the year 2005.
Elected to College Captain for Students Union of PGC in 2005.
Elected Captain of NCC Team.
2001-03 - High School Diploma

2002-04
Kendriya Vidhyalaya (CBSE) - Udhampur, India
Member of School sports team.
Discipline Captain of School
Awarded Best Student - 2002.
Accomplishments
Achieved execution of Multi National Military exercise between by timely planning
and foresight with accuracy and efficiency.
Documented and resolved Inter and Intra Departmental inquiries which led to
effective functioning of the organization.
Collaborated with team of United Nations Security in the development of Disturbed
areas across Globe.
Supervised team of 1200+ staff members.
Software
Microsoft Office
Very Good
Languages
English
Excellent
Hindi
Excellent
Nepali
Very Good

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Ajay Ahluwalia

Indian Armed Forces (ARMY)

2011-03 - Manager of Operations

2009-03 - Team Leader

2001-03 - High School Diploma

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