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  • Worlducation Team Performance Plan: BSBTWK502 Manage Team Effectiveness

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    The sales team aims to increase company revenue through tablet sales and maintaining customer relationships. The manager's role is to effectively manage the sales team to achieve targets, provide guidance through sales meetings, and help resolve customer complaints. Key team members are assigned tasks like leveraging bilingual skills to strengthen negotiations, overseeing advertising, and planning for future sales. The sales team is tasked with increasing sales through online lead conversion, establishing the brand name, and consolidating customer data into a CRM system. Key performance indicators include sales increase targets and ensuring operational systems.

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    The sales team aims to increase company revenue through tablet sales and maintaining customer relationships. The manager's role is to effectively manage the sales team to achieve targets, provide guidance through sales meetings, and help resolve customer complaints. Key team members are assigned tasks like leveraging bilingual skills to strengthen negotiations, overseeing advertising, and planning for future sales. The sales team is tasked with increasing sales through online lead conversion, establishing the brand name, and consolidating customer data into a CRM system. Key performance indicators include sales increase targets and ensuring operational systems.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    410 views10 pages

    Worlducation Team Performance Plan: BSBTWK502 Manage Team Effectiveness

    Uploaded by

    star trendz
    The sales team aims to increase company revenue through tablet sales and maintaining customer relationships. The manager's role is to effectively manage the sales team to achieve targets, provide guidance through sales meetings, and help resolve customer complaints. Key team members are assigned tasks like leveraging bilingual skills to strengthen negotiations, overseeing advertising, and planning for future sales. The sales team is tasked with increasing sales through online lead conversion, establishing the brand name, and consolidating customer data into a CRM system. Key performance indicators include sales increase targets and ensuring operational systems.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 10

    WORLDUCATION

    Team Performance Plan

    BSBTWK502 Manage team effectiveness


    Purpose of the team

    • Increase the company's revenue levels.


    • Increase the size of the product sales staff.
    • Prepare and implement a B2C sales strategy aimed at selling tablets.
    • Maintain strong customer relationships.
    • Interact with customers and ensure that the company generates more
    revenue by persuading customers to sign up for corporate applications.
    • While in the market, raise brand awareness and support brand building.
    • Extend the company's sales market outside competitive territories.

    BSBTWK502 Manage team effectiveness


    • In charge of encouraging and counselling their
    sales reps on how to enhance their
    performance, as well as hiring and training new
    sales reps.
    • Achieve their goals through properly planning,
    creating sales goals, examining historical data,
    Role of a and forecasting future performance.

    manager • Allowing team members to work according to


    their performance plans, embrace teamwork,
    and adhere to the activity schedule
    • Maintain a great relationship with the sales
    team, which will drive them to perform more
    efficiently because they will feel appreciated for
    their efforts.
    BSBTWK502 Manage team effectiveness
    Role of a manager

    While managing their assignments, provide helpful input on the team's progress.

    Effectively managing the sales team to achieve growth and meet sales targets.

    Putting together sales reports and submitting them to upper management for feedback.

    Preside over sales meetings and provide guidance on the following steps.

    Assisting the team in resolving consumer complaints

    BSBTWK502 Manage team effectiveness


    Sales Team
    • Jay Santos
    Will be to leverage his bilingual skills, as well as his capacity to learn new techniques, to help
    the company strengthen its bargaining power. He is responsible for converting leads into
    sales.
    • Jala Singh
    Responsibilities will include serving as a customer support representative and overseeing the
    company's advertising.
    • Jane Stone
    Learn new sales methods for the future and plan properly for the advantage of the company,
    which could result in a large sale. She also in charge of increasing sales by converting a large
    number of leads into sales.
    BSBTWK502 Manage team effectiveness
    Assigning tasks to team

    • With the help of the new rep, Jay Santos will be in charge of monitoring all of the
    company's advertisements to ensure that all leads captured through the platforms are
    converted into sales. By the end of 2022, sales should have increased by 15%.
    • Jane Stone will be in charge of setting up virtual events and ensuring that all client
    inquiries are recorded for answer during the event or after the event if they are
    complaints.
    • Jala Singh will combine his sales experience with his ICT knowledge to guarantee that we
    have a proper and efficient CRM system that allows for exceptional client-salesperson
    interactions, assisting in the closing and tracking of sales. CRM software installation and
    implementation must be completed by end of July 2022.

    BSBTWK502 Manage team effectiveness


    • Work on increasing sales by 10% over
    previous results by converting more leads
    generated through online platforms such as
    social media and apps.
    Sales • Work closely with the marketing and
    communications team to ensure that the
    Team Task brand name is established and maintained.
    • Consolidate their customer interactions into
    a CRM system that can be integrated to their
    ERP and accounting systems, allowing them
    to close deals faster and more efficiently.

    BSBTWK502 Manage team effectiveness


    Sales Team Task

    Marketing of our products on Prepare a plan for important


    various social media sales activities and events for
    platforms and the internet in the year 2021, taking into
    order to improve sales and, as account their long-term
    a result, the company's viability in the present COVID-
    revenue. 19 pandemic environment.

    BSBTWK502 Manage team effectiveness


    Setting KPIs

    • By the conclusion of the fiscal year, sales will have increased by 15%.
    • Ascertain if the brand has a positive reputation in the marketplace.
    • Ascertain if the company's CRM system is deployed and operational.
    • When dealing with virtual events, make effective use of the company's rules
    and procedures.
    • Create an effective visual event approach that will be implemented during
    the period of the COVID-19 pandemic.

    BSBTWK502 Manage team effectiveness


    Thank You

    BSBTWK502 Manage team effectiveness

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