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    This document is a project submitted by Manisha Tribhuvan Yadav to the University of Mumbai for a Master's degree in Commerce. The project studies customer satisfaction towards online shopping. It includes a certificate confirming Manisha completed the project, a declaration by Manisha that the information is true and fair, and an acknowledgement thanking those who supported and guided her in completing the project.

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    This document is a project submitted by Manisha Tribhuvan Yadav to the University of Mumbai for a Master's degree in Commerce. The project studies customer satisfaction towards online shopping. It includes a certificate confirming Manisha completed the project, a declaration by Manisha that the information is true and fair, and an acknowledgement thanking those who supported and guided her in completing the project.

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    © All Rights Reserved
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    37 views4 pages

    New Microsoft Word Document

    Uploaded by

    Tasmay Enterprises
    This document is a project submitted by Manisha Tribhuvan Yadav to the University of Mumbai for a Master's degree in Commerce. The project studies customer satisfaction towards online shopping. It includes a certificate confirming Manisha completed the project, a declaration by Manisha that the information is true and fair, and an acknowledgement thanking those who supported and guided her in completing the project.

    Copyright:

    © All Rights Reserved
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    of 4

    STUDY ON CUSTOMER SATISFACTION TOWARDS

    ONLINE SHOPPING

    A Project Submitted to

    University of Mumbai for partial completion

    of the degree of Master in commerce

    Under the faculty of commerce

    BY
    Manisha Tribhuvan Yadav

    Under the Guidance of


    Sushila Shukla

    Priti Academy Jr & Degree college Kalyan – Murbad


    Road, Opposite – Regency Antilia, Behind Central Bank,
    Mharal, Maharashtra 421103
    CERTIFICATE

    This is to certify that MANISHA TRIBHUVAN YADAV of


    Master of commerce ( semester IV) (2021-2022) has
    successfully completed the project on “STUDY ON
    CUSTOMER SATISFACTION TOWARDS ONLINE
    SHOPPING”.

    PROJECT SUPERVISOR:

    COURSE CO-ORDINATOR:

    INTERNAL EXAMINER:

    EXTERNAL EXAMINER:

    PRINCIPAL
    DECLARATION

    I, MANISHA TRIBHUVAN YADAV student of MASTER


    OF COMMERCE (semester IV) (2021-22) hereby declare
    that I have completed the project on “STUDY ON
    CUSTOMER SATISFACTION TOWARDS ONLINE
    SHOPPING”. I further declare that the information imparted
    is true and fair to the best of my knowledge.

    SIGNATURE

    Manisha Yadav
    ACKNOWLEDGEMENT

    I hereby express my heartiest thanks to all sources who have


    contributed to the making of this project. I oblige thanks to all
    who supported, provided their valuable guidance and helped
    for the accomplishment of this project.

    I am thankful to Mumbai University for giving me such a


    challenging task to explore the urbanization which includes
    not only thinking and analysing various facts and updates
    about real work.

    I also extent my hearty thanks to all my family, friends


    and all the well-wisher.

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