Professional Documents
Culture Documents
Personal Details: Linkedin Profile
Personal Details: Linkedin Profile
Functional deliverables via roles: Solution Architect, Data Architect, Data Conversion Lead and Techno-
Functional Lead in various Salesforce.com(7+ Yrs) and Java (4+ Yrs) Projects. He has lead Development,
Support and Upgrade Projects over various domains.
Salesforce Experience
Education
Experienced in working for Salesforce
Masters in Computer Application (MCA)
from Jai Narain Vyas University, Jodhpur Implementations for Small/Medium/Large
Corporations around end-to-end development of
B.Sc.(Physics honours) from Ranchi software solutions on Salesforce.com Platform
College, Ranchi. starting from requirements gathering, analysis,
designing, coding, documentation and deployment
using Agile as well as Waterfall models.
Professional Organizations
Proficiency in SFDC Administrative/Configuration
Accenture India Pvt. Ltd, Pune as an tasks like creating Profiles, Roles, Users, Page
Associate Manager (Jan 2010 till now). Layouts, Email Services, Approvals, Workflows,
Godrej Infotech Ltd, Mumbai as a System Validation rules, Reports, Dashboards, Data
Analyst (Aug 2008 to Dec 2009). Migration etc.
Icicle Technologies Pvt. Ltd, Mumbai as a Acquired expert level knowledge and experience in
Sr. Software Engineer (Jan 2007 to July Salesforce.com customization using Apex Class,
2008). Batch Apex, Triggers, JavaScript, J-Query,
Visualforce programming and Integration of
Automation world, Mumbai as a Software Salesforce with external systems using SOAP/REST
Engineer (Aug 2006 to Dec 2006). API (Web-services/Callouts).
Rukmani Software, Pune as a Jr. Software Actively involved in project solutioning, deal
Engineer (March 2005 to July 2006). estimation, resource planning, SME code reviews,
project management activities and handling
implementation and build of multiple projects
simultaneously.
Professional Clients Possess in-depth domain knowledge in CRM using
different modules in Salesforce.com.
National Instruments
Pitney Bowes
Fiji Telenor Java Experience
VMware Proficient and well versed in Web Technology using
Symantec JSP and Servlets, XML, Ajax and HTML.
Autodesk
JK files Development background using Object Oriented
Godrej Language.
ABN AMRO Bank Good Database designing skills and extensive
HDFC Bank experience in MY SQL/Oracle.
JM Finance Effective communication with client, cross-
Splunk functional teams to achieve project Priorities/deadlines.
Team Player with Self-motivated skills and excellent
Interpersonal and Communication skills.
Certifications
Experienced ability to quickly mastering new
Salesforce Certified Platform App Builder. software and apply full range of capabilities.
Salesforce Certified Platform Developer I. Involved in software development yearly Audit and
Salesforce Certified Administrator. having good knowledge of process.
Salesforce Certified Service Cloud
Consultant Functional Experience
Client Appreciation certificate from VP &
Enterprise Project Life cycle: Requirements Analysis,
Director of Pitney Bowes.
Technical Design, Costing & Budgeting, Project
Received Accenture Celebrates
Planning & Scheduling, Support.
Excellence Award in 2013 & 2016.
Received Accenture Stellar Awards in Project Management: Software Development,
2012 & 2014 System Engineering/Migrations/Integrations, Quality
Process improvements, Monitor Milestones &
deliverables, Impact Analysis & Change
management, Resource planning, Test planning.
Salesforce Trailhead Score Card
Team Leadership: Cross-Functional Supervision,
Team Building & Mentoring, Application Support,
Trailblazer Ranks: Ranger.
Knowledge Transfer Processes, Code Reviews.
Badges: 114
Points: 70,375 Client Relations: Client Communication &
Profile Link: Trailhead Presentations.
Management Tools: MS Project, Jira, SharePoint,
VSS, MS Office Suite, MS Visio.
Key Projects Executed
Title: Cross functional (L1, SFDC Support and Maintenance, Expansion, AST and Data Fixing)
Client: Splunk
Environment: Salesforce Org
Period: Since Jan’ 2017
Team Size: 30
Overview: CRM Business Systems requests submitted in ServiceNow, each item will be categorized into the
Project, Enhancement/Defect and Incident. Project and Enhancement/Defect goes through a formal delivery
lifecycle and obtains business, QA and UAT approvals. Incidents comes under transactional changes that do
not require formal approval or development/Testing effort to implement.
Responsibilities:
Managing the team of 30 developers and responsible for end to end project delivery
Coordinating with clients for analysing the business requirements.
Reviewing functional specifications and identifying and resolving potential issues with the client
Involved in the design of the application and system analysis of existing application
Participate in the conference calls
Estimations, Effort tracking, preparation of time sheets and status reports
Involved in analysis, design, and development and testing of data validation, processing and
migration program
Participated in Review and Quality Audit meetings
Responsibilities:
Managing the team of 20 developers and responsible for end to end project delivery
Responsible for gathering the requirements of different change requests.
Creating functional and technical documents of the change requests,
Identifying their business criticality and providing root cause and proposed solution.
Providing LOE's for the change requests.
Deciding the scope of the maintenance release and Impact of the Release.
Creating functional and technical design document for Client's lead and account assignment.
Creating the functional and technical design for Client’s process to determine the level of partners.
Used the Report, Wave Analytic and Dashboard to build Sales effectiveness reports in
Salesforce.com Customer Relationship Management.
Use of Deployment Services guide to deploy the configured solution.
Working with onshore RESI team to review and validate day to day processes between
onshore/offshore teams: communication, escalation, issue/risk tracking, governance, L1, L2, L3
support.
Responsibilities:
Responsibilities:
Responsible for the Cases and Enhancement Impact analysis, LOE Estimation, development and
deployment for the GSFA Pitney Bowes project as well as for overseeing the work being done by
team member on the project.
Act as a mentor for new and cross trained SFDC resource as well as Serve as an interface between
the programmers and management and have supervisorial responsibilities in delegating work and
ensuring that Pitney Bowes project come in on time and under estimated LOE.
Technical advisers to management and provide programming perspective on requirements.
Reports to a manager with overall project or section responsibility.
Works closely with Factory architects for technology deliverables.
Manages the development/ maintenance plan, scheduling, risk, issue & change action log for the
respective program.
Involved in maintenance, enhancement, CRs and/or development work of complex modules and
those that interface with other applications.
Responsibilities:
Responsibilities:
Responsibilities:
Responsibilities:
Responsibilities:
Responsibilities:
Responsible for leading the team and end to end delivery of enhancements /cases.
Guiding the team around implementation strategy of complex enhancement
Responsible for interaction with Client Stakeholders, attending the design review calls,
Deployments, Code Reviews, handling any outage situation.
Solutioning, Planning and Estimation of enhancements that qualify as a new project.
Responsible for leading the team and end to end delivery of enhancements /cases.
Guiding the team around implementation strategy of complex enhancement
Responsible for interaction with Client Stakeholders, attending the design review calls,
Deployments, Code Reviews, handling any outage situation.
Responsibilities:
Responsible for leading the team and end to end delivery of enhancements /cases.
Guiding the team around implementation strategy of complex enhancement
Responsible for interaction with Client Stakeholders, attending the design review calls,
Deployments, Code Reviews, handling any outage situation.