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  • Iadoc Anamosa Rollout Message Word Doc Sample

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    A.W. Carros
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    The Iowa Department of Corrections is implementing a new mail delivery system through a partnership with Pigeonly Corrections to reduce contraband in facilities. Non-legal mail will be sent to Pigeonly's mail processing facility where it will be opened, scanned, and the digital copy printed and delivered to the incarcerated individual. Originals will be destroyed. Friends and family can also send mail through Pigeonly's website for free. Legal mail and official documents will still be sent directly to the correctional facilities.

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    Iadoc Anamosa Rollout Message Word Doc Sample

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    The Iowa Department of Corrections is implementing a new mail delivery system through a partnership with Pigeonly Corrections to reduce contraband in facilities. Non-legal mail will be sent to Pigeonly's mail processing facility where it will be opened, scanned, and the digital copy printed and delivered to the incarcerated individual. Originals will be destroyed. Friends and family can also send mail through Pigeonly's website for free. Legal mail and official documents will still be sent directly to the correctional facilities.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    11K views4 pages

    Iadoc Anamosa Rollout Message Word Doc Sample

    Uploaded by

    A.W. Carros
    The Iowa Department of Corrections is implementing a new mail delivery system through a partnership with Pigeonly Corrections to reduce contraband in facilities. Non-legal mail will be sent to Pigeonly's mail processing facility where it will be opened, scanned, and the digital copy printed and delivered to the incarcerated individual. Originals will be destroyed. Friends and family can also send mail through Pigeonly's website for free. Legal mail and official documents will still be sent directly to the correctional facilities.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 4

    New Incarcerated Individual Mail Delivery System at

    Iowa Department of Corrections


    To curb the introduction of mail contraband, Iowa Department of Corrections is
    implementing a new incarcerated individual mail delivery process. Effective July 21, 2022,
    incoming non-legal mail must be sent to a central mail processing facility at the following
    address:
    Incarcerated Individual Name - IDOC ID Number
    Facility Name – Facility ID Number
    PO Box 96777
    Las Vegas, NV 89119

    This mail processing facility will be operated by Pigeonly Corrections. They will open all non-
    legal mail and scan them into a digital color copy. The digital copy will be printed and
    delivered to the appropriate Iowa DOC facility. Originals will not be returned to the sender,
    but will be temporarily stored then securely destroyed, per Iowa DOC’s policies.

    Send Mail Online for Free with Pigeonly!


    Friends and family are encouraged to create an account at www.pigeonly.com where they
    can send a limited amount of mail from any cell phone, tablet or computer for free. This is
    a convenient option for those who choose to take advantage of it.

    With Pigeonly online, friends and family can:


    • Create and send letters, photos, greeting cards, postcards, and web articles
    • Receive mail delivery status and related notifications

    For those who still want to send physical mail through the United States Post Office, senders
    can still track their mail delivery status by creating a Pigeonly account – at no cost. Visit
    www.pigeonly.com to create an account and begin sending mail today.

    Pigeonly Non-Legal Mail Pigeonly’s Prohibited Non-Legal


    Requirements Mail Materials
    • All mail must have a return address. • Greeting Cards and Letters with glitter, rhinestones,
    • Envelopes must be no larger than 4 in. x 9½ in. stickers, or any glued-on items.
    • Letters must be on paper that is no larger than 8 ½ in. x 11 in. • Greeting Cards that are electronic, have pop-ups, or are
    • Greeting Cards must be no larger than 5 in. x 7 in. oversized.
    • Postcards must be 5 in. x 7 in. • Photographs smaller or larger than 4 in. x 6 in.
    • Photographs must be 4 in. x 6 in. (Limit to 10 photos per • Unused/blank envelopes, paper, stationary, and stamps.
    Parcel) • Official documents.
    • Bulk mail.
    Mail Delivery Guidelines

    Pigeonly Iowa DOC

    Pigeonly will process the following non-legal mail at Iowa DOC will continue to process the following
    their offsite facility: mail:

    • Legal Mail: Attorneys should continue to send legal


    • Letters (including children’s drawings) mail directly to Iowa DOC for delivery to their
    • Greeting Cards incarcerated clients.
    • Postcards • Official Documents (including but not limited to):
    • 4x6 Photos (Limit to 10 Photos) • Deposit Slips
    • Unbound Newsletters • Birth Certificates
    • Social Security Cards
    • Driver's License
    • Welfare Card
    • Medical Card
    • School Diplomas
    • Checks
    • Printed material sent directly from publisher or
    commercial dealer:
    • Magazines
    • Newspapers
    • Periodicals
    • Soft-Covered Books
    • Photo Books

    Mail To
    Incarcerated Individual Name - IDOC ID Number Incarcerated Individual Name – IDOC ID Number
    Facility Name – Facility ID Number Facility Name – Facility ID Number
    PO Box 96777 Facility Address
    Las Vegas, NV 89119 Facility City, IA Facility Zip Code
    Frequently Asked Questions

    Why is this new mail delivery process needed?


    Postal mail remains an access point to introduce contraband and illicit drugs into
    correctional facilities, which poses a significant health and safety risk. This new process
    will increase safety while allowing incarcerated individuals to continue corresponding with
    loved ones in a timely manner.

    How does the new mail processing system work?


    • Non-legal mail is sent via PO Box to a central processing facility, operated by Pigeonly.

    • All non-legal postal mail is opened, screened for contraband, and scanned into an
    electronic document that closely resembles the original hardcopy, including color.

    • The scanned mail is shared electronically with the DOC facilities through a secure
    dashboard for further screening and review.

    • The scanned mail is printed at Pigeonly’s processing facility and shipped to the
    appropriate Iowa DOC facility for distribution to the incarcerated individual recipients,
    completely eliminating the risk of contraband.

    • For families and friends of incarcerated individuals, Pigeonly provides an


    easy-to-use website (www.pigeonly.com) that allows them to create, send, and track
    delivery of printed photos, letters, greeting cards, and postcards from a cell phone, tablet,
    or computer.

    How is legal mail handled?


    Attorneys will continue to send legal mail directly to the appropriate Iowa DOC facility for
    delivery to their incarcerated clients.

    Iowa DOC continues to accept official documents directly through postal


    mail (government ID cards, medical cards, diplomas, checks, etc.). Are
    these documents delivered to incarcerated individuals?
    Official documents will be held on file for the incarcerated individuals.
    How long does it take for an incarcerated individual to receive non-legal
    mail?
    Within 24 hours of receipt, Pigeonly will open and scan incoming mail, share the electronic
    scan with IDOC for further screening, then print and prepare the mail for shipment. Printed
    mail is delivered to IDOC via Priority Mail and will be received at the appropriate facility
    within 1-3 days of shipment.

    How long is mail held at Pigeonly’s processing facility?


    Original copies of postal mail are held for 45 days. After this period, it is destroyed.

    I sent mail to an inmate and it was returned as undeliverable. Why?


    It may have been returned because it violates mail policy. All received mail will be
    inspected for prohibited materials. Mail that contains the following will be flagged and is
    subject to being marked as undeliverable: nudity, explicit sexual material, obscene material,
    violent language, promotion of violence, and contraband such as but not limited to weapons,
    drugs, or items of an unknown substance or odor.

    I'm a formerly incarcerated individual and want access to all my scanned


    mail pieces. Can I get a copy of them?
    After release, formerly incarcerated individuals can email [email protected] with their ID
    number to download their scanned mail items for free.

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