The document contains a review test on organization and management. It includes 50 multiple choice questions and 10 fill-in-the-blank questions covering topics such as management functions, theories of management, levels of management, managerial skills, SWOT analysis, types of business organizations, roles of management, organizational development stages, planning, recruitment, performance evaluation, financial statements, entrepreneurship, and cooperative organizations.
The document contains a review test on organization and management. It includes 50 multiple choice questions and 10 fill-in-the-blank questions covering topics such as management functions, theories of management, levels of management, managerial skills, SWOT analysis, types of business organizations, roles of management, organizational development stages, planning, recruitment, performance evaluation, financial statements, entrepreneurship, and cooperative organizations.
The document contains a review test on organization and management. It includes 50 multiple choice questions and 10 fill-in-the-blank questions covering topics such as management functions, theories of management, levels of management, managerial skills, SWOT analysis, types of business organizations, roles of management, organizational development stages, planning, recruitment, performance evaluation, financial statements, entrepreneurship, and cooperative organizations.
1. Which of the management functions involves motivating employees and influencing their behavior to achieve organizational objectives? a. Planning b. Leading c. Organizing d. Controlling 2. It is a type of management that does not have too many laws and rules that control the people in the organization. a. Laissez Faire b. Aristocratic management c. Realistic management d. Democratic management 3. Management theories have evolved through time because of business’ concern on __________. a. labor union movement b. improved productivity c. government intervention d. compliance of labor laws 4. Which among the theories of management believes that mass production and task specialization could lower cost and increase productivity? a. Theory X and Theory Y b. The Systems Approach c. Hawthorne Studies d. Fordism 5. Which among the theories of management believes that work environment affects productivity of a worker? a. Fordism b. Theory X and Theory Y c. Hawthorne Studies d. The Systems Approach 6. Which title is given to an individual who is in charge of and coordinates the activities of a group of employees? a. manager b. employee c. secretary d. contractor 7. Which level of management is responsible for developing broad plans and strategies, and directing subordinate managers? a. Frontline managers b. Middle managers c. Top-level manager d. Department manager 8. Which level of management is responsible for implementing programs that are intended to carry out the broader objectives of an organization set by executives? a. Frontline managers b. Middle managers c. Top-level manager d. Department manager 9. A manager who possesses knowledge of the processes, equipment, and potential problems of an industry would posses what type of managerial skill? a. technical b. conceptual c. interpersonal d. organizational 10. The ability of a manager to interface and work effectively with individuals and groups is descriptive of what type of managerial skill? a. technical b. conceptual c. interpersonal d. organizational 11. Strengths and Weaknesses in a business as referred to by SWOT Analysis a. external factors b. poor planning c. internal factors d. good management 12. An example of Opportunities or Threats from the external environment a. Competitors b. GDP per Capita c. Sales d. Strengths 13. Trade restrictions have just been lifted allowing your company to expand trade globally. a. Political Factor b. Economic Factor c. Social Factor d. Technological Factor 14. A shift in consumer taste, away from the firm’s product is considered a. Political factor b. Economic Factor c. Social Factor d. Technological Factor 15. Installation of new computer software for your company is an example of a/an _____________? a. Political factor b. Economic Factor c. Social Factor d. Technological Factor 16. Advantages of this business type are the owner is their own boss and gets to keep all the profits. a. Partnership b. Sole Proprietorship c. Corporation d. Franchise 17. Law firms and doctor’s offices are examples of _________________. a. Sole Proprietorship b. Partnerships c. Corporation d. Franchises 18. This organizational role is important because it manages capital, taxes, and costs. a. Operations Management b. Marketing Management c. Financial Management d. Office Management 19. Managers in this area are responsible for managing the activities that are part of production of goods and services. a. Operations Management b. Marketing Management c. Financial Management d. Office Management 20. This is the stage of organizational development where people are at crisis or are short-term focused. a. High Performance b. Stability c. Chaos d. Credible 21. These plans are made to achieve the overall organizational goals. a. Tactical plans b. Strategic plans c. Operational plans d. Single use plans 22. What is the more formal term for what is known as “Plan B”? a. A crisis plan b. A calamity plan c. A contingency plan d. A catastrophe plan 23. All are considered corporate strategies EXCEPT: a. Focus b. Concentration c. Divestiture d. Diversification 24. The time horizon of a tactical plan is ____________. a. less than a year b. 1 to 2 years c. 3 to 5 years d. 3 to 7 years 25. It is a defensive strategy wherein a company sells a part of its business. a. Liquidation b. Retrenchment c. Turnaround d. Divestiture 26. Occurs in organizations that maintain physically isolated operations or offices. a. Product Departmentalization b. Geographic Departmentalization c. Customer Departmentalization 27. The reporting structure and division of labor in an organization. a. Organizing b. Organization Chart c. Organization Structure 28. Units that deal directly with the organization’s primary goods and services. a. Line Organization b. Line and Staff Organization c. Functional Organization 29. Tasks, duties, and responsibilities or TDRs are specified in ____________. a. Job analysis b. Job description c. Job specification d. Skills inventory 30. All are basic information found in skills inventory EXCEPT: a. Special qualifications b. Job history c. Salary d. Loans 31. This external method of recruitment is also referred to as “headhunters”. a. Employee referrals b. Executive search firms c. Labor Unions d. Professional associations 32. ______________ test is used to measure personality characteristics of the applicant during the recruitment process. a. Psychological b. Polygraph c. Interest d. Aptitude 33. In this type of interview, the interviewer asks the applicant to answer set of prepared questions. a. Stress interview b. Panel interview c. Structured interview 34. The process of determining how well employees do their jobs to a standard and communicating that information to the employees. a. Performance Feedback b. Performance Appraisal c. Performance Evaluation 35. The amount of money an employee earns when they sell something. a. Salary b. Profit c. Commission 36. A systematic approach to providing monetary value to employees in exchange for work performed. a. Compensation b. Benefits c. Rewards 37. Which among the financial statements display the costs and expenses charged to recognize revenues in a specific period? a. Balance sheet b. Income statement c. Cash flow statement 38. Which among the financial statements display the costs and expenses charged to recognize revenues in a specific period? a. Balance sheet b. Income statement c. Cash flow statement 39. It is the activity of setting up a business or businesses, taking on financial risks in the hope of profit. a. Entrepreneur b. Management c. Entrepreneurship d. Corporation 40. Which among the steps in the entrepreneurial process is to divide a broad consumer into subgroup? a. Segment the market b. Develop the business plan c. Understand the Environment d. Find the target market 41. It is defined as an autonomous association of persons united voluntarily to meet their common economic, social, and cultural needs and aspirations through a jointly owned and democratically controlled enterprise? a. Sole proprietorship b. Partnership c. Corporation d. Cooperative
Guess the Word!
1. Benchmarking is the process that involves measuring the performance of your business against a competitor in the same market. 2. SMART is an acronym that stands for Specific, Measurable, Attainable. Relevant, and Time-Bound. 3. Scenario planning is a way to assert control over an uncertain world by identifying assumptions about the future and determining how your organization will respond. 4. Participatory planning is a process by which a community undertakes to reach a given socio-economic goal by consciously diagnosing its problems and charting a course of action to resolve those problems. 5. Forecasting is a technique that uses historical data as inputs to make informed estimates that are predictive in determining the direction of future trends. 6. Based on the modern organization theory, closed system has no interaction with its external environment. 7. According to the Hersey-Blanchard’s Situational Model, delegating style works best for leading employees with high competence, high commitment or confidence. 8. Socio-technical system or STS is a work design that recognizes the interaction between people and technology in workplaces. 9. Bureaucratic management theory states that in an organization, everyone is treated equal, and the division of labor is clearly described for each employee. 10. Remuneration is also referred to as money paid for work or service.
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1. The 5 different levels of Maslow’s Hierarchy of needs are (1 st to last): a. Self-Actualization b. Self-Esteem c. Belonging d. Safety e. Physiological 2. What are the difference between a leader and a manager? Give at least 2. Leader Manager Casts a vision for the team Expert in executing the tasks Looks after a team Oversee a team Leads by influence Manages by position Develops ad coaches Drives workers Depends on goodwill Depends on authority Focuses on relationship Focuses on objectives
3. What are the four major functions of communication?
1. Regulation or control 2. Social interaction 3. Motivation 4. Information 4. The three methods of control are: a. Preliminary Control Methods b. Concurrent Control Methods c. Post-Action Control Methods 5. What are the two types of recruitment? a. Internal recruitment b. External recruitment 6. What functional area of management is the process of managerial planning and carrying out of the conception, pricing, promotion, and distribution of ideas, goods, and services to bring about exchanges to satisfy individual and organizational goals? Marketing management. 7. Give the meanings of the acronyms ICTM and MIS? ICTM – Information and Communication Technology Management MIS – Management Information System 8. Give the meanings of the acronyms DTI and SEC. DTI – Department of Trade and Industry SEC – Securities and Exchange Commission