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KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN

POLITEKNIK NEGERI JAKARTA


Jalan Prof. Dr. G.A. Siswabessy, Kampus UI, Depok 16425
Telepon (021) 7270036, Hunting, Fax (021) 7270034
Laman : http://www.pnj.ac.id e-pos : [email protected]

LEMBAR SOAL UJIAN TENGAH SEMESTER GENAP


TAHUN AKADEMIK 2019/2020
Mata Kuliah : Bahasa Inggris Waktu : 90 menit
Semester : BK 4B Sifat Ujian : Tutup Buku
Hari/tanggal : Rabu, 15 April 2020 Dosen : Ina Sukaesih

I. Write down the terms which best suit the following descriptions.
1. An instruction in writing to your bank to pay money from your account to someone else.
2. A person gets the payment.
3. The receiver cannot cash it, it must be paid into the account.
4. Cheques without two lines printed on them.
5. The person paying
6. The bank of the payer
7. Specific number in a cheque
8. Cash only into the account of the person named on the cheque.
9. A person presents a cheque
10. A person makes out a cheque
II. Describe how a cheque is cleared. Start from the first time a person writes a cheque up to the person
cashes the cheque.
III. Write down a dialogue based on the provided situation. It should consist of not less than ten
questions and answers.
A prospective customer is coming to a bank in order to open a current account. s/he is approaching a
customer service. The dialogue will be between the prospective customer (PC) and the customer
service officer (CS). Start the dialogue with a greeting, and end with an expectation the CS expresses.
You should consider using some expressions for greetings, offering and accepting helps, asking
identities of customer, and some other points.

IV. Reading Comprehension

Banking and banks are very important for the functioning of the modern world. Without banks
the way we use money would not work. Banks enable people to save money, borrow money and
to pay for things with ease and security.

Each country in the world has its own well known banks that have branches in nearly every city
so that they are convenient for people to use. People often have to visit the local branch of the
bank when they want certain services. There are also some very big multinational banks that
have branches in most countries in the world.

As well as the local branches that are in most cities, each bank will also have a head office. This
is where all central tasks are performed that let the local braches function. The people that work
in the branches will be the bank manager, the person in charge, and various tellers who work
behind the bank counter and help the customers. There will also likely be security guards to
protect the money, workers and customers.

Most customers will just need to see the tellers when they go to the bank if they are paying
money into their account as either cash or a check. However, they might need to see the bank
manager if they want to open an account or if they have become overdraw, when they have spent
more money than there was in the account. Also if they want to borrow money and get a loan the
person will need to see the bank manager who will have to approve it.
As well as being able to use cash or checks to pay for things, banks also offer their customers the
more convenient methods of using either a debit card or credit card. These methods are very
convenient as you just need to carry a small plastic card to be able to pay for anything. When
paying with plastic you will need to either sign a receipt or enter a PIN number to conform the
purchase and that you are authorized to use the card.

A. Answer the questions by crossing the letter.

1) According to the text, what do banks enable people to do?

    A)  Buy products

    B)  Save money for the future

    C)  Get money now that they have to pay back later

    D)  All of the above

2) What is the purpose of the head office of a bank?

    A)  To support the local branches to work properly.

    B)  To offer services to local customers.

    C)  To work with other banks.

    D)  To look impressive.

3) What do bank tellers do?

    A)  They protect the money.

    B)  They help the customers.

    C)  They arrange loans for customers.

    D)  They are in charge of the bank branch.

4) What happens when a bank customer spend more money than they have in their account?
    A)  They will need to see the security guard.
    B)  They will have to go to the police station.
    C)  They will have to have a meeting with the bank manager.
    D)   They will have to borrow money from the bank.
5) Which of the following methods is more convenient when paying for something than using a
check?
    A)   Using a plastic card

    B)   Using cash

    C)   There is not a more convenient method.

    D)   With an exchange of products.

B. Write down in one sentence the main idea of each paragraph od the text above.

Verifikasi/Validasi
KPS D3 Keuangan
& Perbankan

Heri Abrianto,
SE.MM

Verifikasi/Validasi
KPS D3 Keuangan & Perbankan

Heri Abrianto, SE.MM

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