Scribd Logo
Upload

Welcome to Scribd!

  • 7C's of Effective Communication

    Uploaded by

    Aditi Singh
    17 views11 pages
    The 7 C's of effective communication are clarity, correctness, conciseness, courtesy, concreteness, consideration, and completeness. These principles help ensure communications are clear, error-free, brief, respectful, specific, audience-focused, and contain all necessary information. Clarity means avoiding ambiguity and assumptions. Correctness refers to proper grammar, spelling, and fitting the audience. Conciseness is sticking to the point without extra words. Courtesy shows empathy and respect. Concreteness provides a clear picture using specific facts. Consideration means preparing messages with the receiver in mind. Completeness means including all required details. Following these 7 C's leads to effective professional communication.

    Original Description:

    Original Title

    7C's of effective communication

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The 7 C's of effective communication are clarity, correctness, conciseness, courtesy, concreteness, consideration, and completeness. These principles help ensure communications are clear, error-free, brief, respectful, specific, audience-focused, and contain all necessary information. Clarity means avoiding ambiguity and assumptions. Correctness refers to proper grammar, spelling, and fitting the audience. Conciseness is sticking to the point without extra words. Courtesy shows empathy and respect. Concreteness provides a clear picture using specific facts. Consideration means preparing messages with the receiver in mind. Completeness means including all required details. Following these 7 C's leads to effective professional communication.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    17 views11 pages

    7C's of Effective Communication

    Uploaded by

    Aditi Singh
    The 7 C's of effective communication are clarity, correctness, conciseness, courtesy, concreteness, consideration, and completeness. These principles help ensure communications are clear, error-free, brief, respectful, specific, audience-focused, and contain all necessary information. Clarity means avoiding ambiguity and assumptions. Correctness refers to proper grammar, spelling, and fitting the audience. Conciseness is sticking to the point without extra words. Courtesy shows empathy and respect. Concreteness provides a clear picture using specific facts. Consideration means preparing messages with the receiver in mind. Completeness means including all required details. Following these 7 C's leads to effective professional communication.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 11

    The 7 C’s of Communic

    Prepared By-Aditi Singh


    MBA2021-22
    Semester-Ist
    Content
    Introduction
    Clarity
    Correctness
    Conciseness
    Courtesy
    Concreteness
    Consideration
    Completeness
    Conclusion
    INTRODUCTION

    • The 7 C’s of effective communication would help you to


    attain your goal. These are certain principles of
    communication.

    These principles are for written and spoken


    communications to ensure that they are.
    Clarity

    When writing or speaking to someone, be clear about your goal or message.If you’re
    not sure, then your audience won’t be sure either.

    To be clear, try to minimize the number of ideas in each sentence. Make sure that it’s
    easy for your reader to understand your meaning.

    People shouldn’t have to “read between the lines” and make assumptions on their
    own to understand what you’re trying to say.

    Information and actions required, must be clear so the reader has the information
    they need to take action.
    Correctness

    When your communication is correct, it fits your audience. And correct


    communication is also error-free communication.

    Do the technical terms you use fit your audience’s level of education or knowledge?

    Have you checked your writing for grammatical errors? Remember, spell checkers
    won’t catch everything.

    Are all names and titles spelled correctly?


    Conciseness

    When you’re concise in your communication, you stick to the point and keep it brief.
    Your audience doesn’t want to read six sentences when you could communicate your
    message in three.

    Are there any adjectives or “filler words” that you can delete? You can often
    eliminate words like “for instance,” “you see,” “definitely,” “kind of,” “literally,”
    “basically,” or “I mean.”

    Are there any unnecessary sentences?

    Have you repeated the point several times, in different ways?


    Courtesy
    Courteous communication is friendly, open, and honest.

    There are no hidden insults or passive-aggressive tones. You keep your reader’s
    viewpoint in mind, and you’re empathetic to their needs.

    It is an attitude that shows respect for others. It helps in building goodwill.

    It is not enough to use polite expressions like“thank you”,“kindly”,“we appreciate ”,


    “please” etc but the whole letter must have a courteous tone.
    Concreteness

    Communicating concretely means being specific,meaningful and clear.

    When your message is concrete, then your audience has a clear picture of what
    you're telling them.

    Vague and general messages results in no response.

    It helps the receiver to understand the exact idea. Concrete use of available facts and
    figures adds to the authenticity of the message.
    Consideration

    Consideration is to put you in the place of the receiver.It means preparing every
    message with the message receiver in mind.

    This mode of consideration is called “your attitude ”.

    When you are truly considerate, you try to show sincere regards for his intrest

    sincere regard for his interests and benefits.


    Completeness

    A message should be complete to bring the desired result. A complete message


    contains all the facts required by the receiver.

    The receiver’s reaction to an incomplete message is often unfavorable.

    An incomplete message shows negligence and carelessness of the writer.


    Conclusion

    Communication skills are important that plays an important role in


    professional life from understanding your client to make a perfect
    problem solving approach.

    Use the 7 Cs of Communication as a checklist for all of your


    communication. By doing this, you’ll stay clear, concise, concrete,
    correct, coherent, complete, and courteous.

    The seven C's of communication are a list of principles for written and
    spoken communications to ensure that they are effective.

    You might also like