Education
Education
EDUCATION
2004, Graduated from Political and Social Sciences University of Indonesia (UI) majoring Business
Administration with GPA 3.44 scale 4
2001, Graduated from University of Indonesia (UI) Polytechnic majoring Business Administration specialist
Secretarial and Office Administration with GPA 3.16 scale 4
EXPERIENCES
Secretary/Personal Assistant for President Director at Bintang Rent (Jan 2016-Des 2019)
Manage the daily/weekly/monthly agenda and arrange meeting, appointments & conferences
Prepare and disseminate correspondences memos and forms
Deal with telephone and email enquiries
File and update contact information of employees, customers, suppliers and external parties
Support and facilitate the completion of regular reports
Handling various corporate licenses, corporate approvals and notarial deeds (such as preparing paperwork, application
and required documentation)
Ensuring a proper filing and traceable documentation to all corporate license, membership and certification both
hardcopy and softcopy
Develop and maintain a filing system
Check frequently the levels of office supplies and place appropriate orders
Make travel arrangements (hotel and tickets)
Conducting or preparing any research that the reporting manager may require
Petty Cash, document expenses and hand in reports
Arrange company events (such as anniversary, breakfasting)
Other miscellaneous work as per instructions
Senior Facility Services Officer (General Affair Division) at PT. Bank OCBC NISP,Tbk (Nov 2005 – Dec 2015)
Manage and maintain General Affair activities including office management, building facilities, assets management,
security, office boy, drivers
Provides general supporting activities such as office cleanliness, housekeeping services, utility and facility maintenance
Manage office supplies/stationary for employees including employee business cards, stamps, name desk
Business Trip arrangement: Arrange ticket, accommodation, transport for business trip both domestic and oversea and
calculate the transport expense.
Responsible for cash advanced for employees oversea business trip and expenses
Manage office transportation for employee such as arranging drivers schedule, car maintenance also car license
renewal (STNK)
Handle Petty Cash for operational drivers (such as gasoline, parking, toll) and Director’s drivers
Work closely with vendor and Finance Division to make sure the vendor invoice and all supporting document is
completed and payment done in timely manner
Communicate with related suppliers vendors in purchasing office supplies, office maintenance
Involved in head office events such as anniversary, breakfasting
Perform administrative supports functions as required for the employees regarding General Affair
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HR Admin Officer at PT. Wigo Distribusi Farmasi, Tbk (Jan 2004 –Oct 2005)
Telemarketing & Customer Service - Intership at PT. Tempo Inti Media, Tbk (Jul 2003-Dec 2003)
Delivering talks that describe the company’s products to persuade potential customers
Provide information and present the benefits of the products
Following up on previous customers for potential sales
Maintaining records of customer contacts
Completing customer surveys to obtain information about potential customers
Maintaining a positive, empathic and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complains
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support
COURSES/TRAINING/SKILLS
OBJECTIVE
Gain my experiences, capabilities and skills to be a valuable asset to your distinguish company. Participate to
developing and expanding the company business to increase the company profit.
PERSONAL INFO
Gender : Female
Nationality : Indonesia
Place, date of birth : Jakarta, June 9th, 1980
Hobby : Interior Design, Sports
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