Professional Documents
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CIRForm
CIRForm
COMPLAINTS/INQUIRY/FOLLOW-UP/REJOINDER FORM
Date (Petsa): March 11, 2022 Time (Oras) *for walk-in filing only:
Consumer’s Name (Pangalan): GLAPPS BUSINESS CENTER c/o Contact No. (Numero ng telepono):
Ana R. Sodsod 0928-153-9144/0965-601-0191
E-Mail Address:
[email protected]
Address (Tirahan):
McKinley St., Calzada, Ligao City
Financial institution involved (Bangko o financial institution na inirereklamo):
We just wanted to ask your good office on how to get a BSP Certificate on our Remittance Center that our
Center doesn't have any income due to the pandemic. We are just renewing our permits because if we establish
it again it will no longer be a hassle for us. Our LGU is requesting us to get a BSP Certificate so that our
Business Permit will be released to us. Thank you and God Bless.
For Follow-up/Rejoinder, provide summary of the financial institution’s reply (Buod ng sagot ng financial
institution):
______________________________
Name and Signature of
Consumer
(Pangalan at Lagda) .
*Important (Importante): Attach a copy of the financial institution’s reply (Ilakip ang kopya ng sagot ng financial institution)
Transmittal Note: you may send a soft copy of this form in .doc or .docx format to [email protected]
(Abiso sa pagpapadala: Maaaring ipadala ang dokumentong ito nang .doc o .docx format sa [email protected])
What product/service is your concern related to? What channel was used when issue was encountered?
(Anong produkto/serbisyo kaugnay ang reklamo?) (Saan naranasan ang problema?)
By escalating your concern to the BSP, you agree that the BSP-CPMCO will collect your personal information such as name,
address, contact number, and email. The information will be shared with the concerned BSP Supervised Financial Institution
and/or BSP Supervising Department for appropriate action. The BSP is committed to ensuring the privacy and security of all
data collected, consistent with the Data Privacy Act of 2012, until the resolution of your concern. Data collected will be used
for purposes of our Consumer Assistance Mechanism and in the performance of BSP-CPMCO’s mandate. For any concerns on
the use of your data, you may contact the Lead Data Protection Officer of the BSP through [email protected]. The
BSP Privacy Policy may be accessed at https://www.bsp.gov.ph/Pages/AboutTheBank/BSPPrivacyPolicy.aspx
(Sa pagdulog ng iyong hinaing sa BSP, ikaw ay sumasang-ayon sa pagkolekta ng BSP-CPMCO ng iyong personal na
impormasyon tulad ng pangalan, tirahan, numero ng telepono, at email. Ang impormasyon na to ay ibabahagi sa kasangkot
na BSP Supervised Financial Institution o sa BSP Supervising Department para na naaangkop na aksyon. Ang BSP ay nakatuon
sa paninigurado nang pagkapribado at seguridad ng lahat ng nakolektang impormasyon, alinsunod sa Data Privact Act ng
2012, hanggang sa matugunan ang inyong hinaing. Ang nakolektang impormasyon ay gagamitin sa pagpapatupad ng aming
Consumer Assistance Mechanism at mandato ng BSP-CPMCO. Para sa anumang tanong ukol sa paggamit ng iyong personal
na impormasyon, maaari mong tawagan ang Lead Data Protection Officer ng BSP sa pamamagitan ng
[email protected] BSP Privacy Policy ay maaaring mabasa sa
https://www.bsp.gov.ph/Pages/AboutTheBank/BSPPrivacyPolicy.aspx )
________ANA R. SODSOD______
Name and Signature of
Consumer
(Pangalan at Lagda)
Transmittal Note: you may send a soft copy of this form in .doc or .docx format to [email protected]
(Abiso sa pagpapadala: Maaaring ipadala ang dokumentong ito nang .doc o .docx format sa [email protected])
For CPMCO Use Only
CPMCO Actions Taken:
Consumer Specialist:
_______________
Noted By:
Transmittal Note: you may send a soft copy of this form in .doc or .docx format to [email protected]
(Abiso sa pagpapadala: Maaaring ipadala ang dokumentong ito nang .doc o .docx format sa [email protected])