Professional Documents
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104-1 Ex. A HDC Reply Decl Ifso Mo Compel EX A Part 1
104-1 Ex. A HDC Reply Decl Ifso Mo Compel EX A Part 1
EXHIBIT A
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 2 of 55
)
UNITED STATES OF AMERICA, et al., )
ex rel. LAURENCE SCHNEIDER, )
)
Plaintiff-Relator, )
) Case. No. 1:14-cv-01047-RMC
v. )
)
J.P. MORGAN CHASE BANK, N.A., )
et al., )
)
Defendants. )
)
TABLE OF CONTENTS
INTRODUCTION ...........................................................................................................................1
1. Consent Judgment......................................................................................................... 7
2. HAMP ............................................................................................................................8
ARGUMENT.................................................................................................................................11
B. Schneider’s Allegations that Chase Violated the Consent Judgment are not a
Collateral Attack on the Monitor’s Determination ......................................................13
D. Schneider’s Allegations that Chase Took Credit for Loans that Did Not Qualify for
Credit and/or Were Owned by Others and that It Violated the Consent Judgment’s
Anti-Bright Requirements Constitute Valid FCA Claims ...........................................26
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III. THE SAC ALLEGES THAT CHASE MADE BOTH MATERIAL AND KNOWING
VIOLATING OF THE HAMP ..........................................................................................28
B. The SAC Alleges Facts that Demonstrate That Chase Knowingly Violated the MHA
and the Consent Judgment .......................................................................................... 31
CONCLUSION..............................................................................................................................33
ii
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TABLE OF AUTHORITIES
Cases
Ashcroft v. Iqbal,
556 U.S. 662 (2009)................................................................................................................. 10
Firestone v. Firestone,
76 F.3d 1205 (D.C. Cir. 1996) ................................................................................................. 33
iii
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Scheuer v. Rhodes,
416 U.S. 232 (1974)................................................................................................................. 10
Statutes
31 U.S.C. 3729(a)(7)..................................................................................................................... 23
Legislative Material
S. REP. 111-10.............................................................................................................................. 24
Rules
v
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INTRODUCTION
Plaintiff/Relator Laurence Schneider (“Relator”) filed this action to recover damages and
civil penalties under the False Claims Act (“FCA”) on behalf of the United States and himself,
based on violations of the National Mortgage Settlement Agreement (“NMSA”) entered into by
the United States and Defendants, J.P. Morgan Chase Bank, National Association, J.P. Morgan
Chase & Company and Chase Home Finance LLC (collectively “Chase” or “Defendant” or
“Company”). Under the NMSA, Chase was required to meet certain loan servicing standards and
consumer relief provisions. When Chase failed to meet those conditions, it was required to make
certain payments to the United States and was also subject to penalties. In order to avoid these
payments and penalties, Chase filed false reports and certifications with the Court appointed
Monitor of the NMSA. These false certifications are actionable “reverse” false claims under 31
[that] knowingly conceals or knowingly and improperly avoids or decreases an obligation to pay
This action also seeks to recover damages and civil penalties on behalf of the United
States and on behalf of the Relator based on violations of the “Amended and Restated
(“Commitment” or “SPA”) entered into between the United States and Chase. Under the
Commitment, Chase was required to meet servicing standards specified in the Home Affordable
Modification Program (“HAMP”) and provide loan modifications to its borrowers. Chase was
paid various amounts for each loan modification by the Government. Chase also received
additional incentive payments based on its performance. Payments were conditioned upon
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Chase certifying that it was in compliance with the HAMP servicing standards. Chase falsely
certified that it was in compliance with those standards and created false records to support each
certification. These false certifications and records are actionable under 31 U.S.C. §
3729(a)(1)(A) & (B), which prohibit knowingly submitting “a false or fraudulent claim for
payment or approval” or the use of “a false record or statement material to a false or fraudulent
claim.” Id.
Defendant Chase’s fraud arises out of its response to efforts by the United States and the
States (the “States”) 1 to remedy the misconduct of Chase and other financial institutions whose
foreclosures, violation of service members’ and other homeowners’ rights and protections, the
use of false and deceptive affidavits and other documents, and the waste and abuse of taxpayer
funds. SAC ¶ 4.
In March 2012, after a lengthy investigation, the U.S. Department of Justice and the
States filed a complaint against Chase and the other banks responsible for the fraudulent and
unfair mortgage practices. Specifically, the Government alleged that Chase, as well as other
1
States of Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware,
Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland,
Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New
Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Rhode Island,
South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia,
Wisconsin, and Wyoming; the Commonwealths of Kentucky, Massachusetts, Pennsylvania and
Virginia, and the District of Columbia.
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servicing, and foreclosures, including, but not limited to, irresponsible and inadequate oversight
In April 2012, this Court approved a settlement between the Federal Government, the
States, the Defendant and four other banks, which resulted in the NMSA. The operative
document of this agreement was the Consent Judgment (“Consent Judgment” or “CJ”). See
United States v. Bank of America, Corp., 1:12-cv-00361-RMC, Dkt 10 (April 4, 2012). Included
in the Consent Judgment are Consumer Relief provisions, which require Chase to provide over
$4 billion in consumer relief to their borrowers. This relief was to be in the form of, among
other things, loan modification, forgiveness, and refinancing. Chase received “credits” towards
complying with the procedures and requirements contained in Exhibits D and D-1 of the Consent
Judgment. SAC ¶ 7.
The Consent Judgment also contains Servicing Standards in Exhibit A that were intended
to be used as a basis for granting Consumer Relief. The Servicing Standards were tested through
various established “Metrics” and were designed to improve upon the lack of quality control and
SAC ¶ 8.
The Servicing Standards and Consumer Relief requirements of the NMSA were based on
a series of Treasury Directives that were themselves designed as part of the Making Home
Affordable (MHA) program. The MHA program was a critical part of the Government's broad
strategy to help homeowners avoid foreclosure, stabilize the country's housing market, and
improve the nation's economy by setting uniform and industry wide default servicing protocols,
policies and procedures for the distribution of federal, and proprietary loan modification
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programs. SAC ¶ 9. Both the Servicing Standards and Consumer Relief requirements are
subject to and interpreted “by the terms and provisions of Servicer Participation Agreement
[“SPA”] with the Department of Treasury.” (Attached as Exhibit 1) See CJ, Ex. A ¶ IX A. 1.;
Ex. D ¶ 11.
Relator discovered during the course of investigating Chase’s servicing practices that
Chase maintains a large set of loans outside of its primary System of Records (“SOR”), which is
known as the Recovery One population (“RCV1” or “RCV1 SOR”). SAC ¶ 16. RCV1 was
described to the Monitor by Chase as an “application” for loans that had been charged off but
still part of its main SOR. Id. However, once loans had been charged off by Chase, the accuracy
and integrity of the information pertaining to the borrowers’ accounts whose loans became part
of the RCV1 population was, and continues to be, fatally and irreparably flawed. The loans in
the RCV1 were not serviced according to the requirements of Federal law, the Consent
Judgment, the MHA programs, or any of the other consent orders or settlements reached by
pre-selected borrowers of valueless loans. SAC ¶ 17. This practice did not meet the Servicing
Standards set out in the Consent Judgment to establish eligibility for credits toward its Consumer
Relief obligations. It also violated the Anti-Blight procedures set out in the Servicing Standards
for forgiving and releasing first liens. Chase sought to take credit for valueless charged-off and
third-party owned loans instead of applying the Consumer Relief procedures under the NMSA
and MHA loan modification programs to properly vetted borrowers who could have applied for
and benefitted from the relief and modification programs – the borrowers that were originally
intended by the Government to receive the benefit of the Government’s bargain with Chase. Id.
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The purpose of this scheme was to quickly satisfy the Defendant’s Consumer Relief
obligations as cheaply as possible, without actually providing the relief that Chase promised in
exchange for the settlement that Chase reached with the Federal Government and the States.
For example, Chase converted a pool of approximately $3 billion in 2nd liens, whose lifetime
collectability was only $4.2 million into credits equal to $397 million dollars. SAC ¶ 214. In a
single move, Chase planned to increase its rate of return on these defaulted loans by nearly 100
times. Id. Since the requirement to provide $4 billion in consumer relief was intended in part as
a punishment for Chase’s past fraudulent and unfair mortgage practices, this result – which could
only be accomplished by violating servicing and crediting provisions of the Consent Judgment –
In addition, Chase applied for and received MHA incentive payments without complying
with the MHA mandatory requirements. SAC ¶ 39. In short, Chase decreased its liabilities,
increased its revenues, avoided its obligations, and provided little to no relief to consumers.
The Servicing Standards and the Consumer Relief Requirements of the Consent
Judgment are set forth in Exhibits A and D of that document. As indicated, the Consent
Judgment is governed by the underlying SPA of the MHA program, which required mandatory
compliance with the Treasury Directives under the MHA Handbook (“Handbook”).
https://www.hmpadmin.com/portal/programs/docs/hamp_servicer/mhahandbook_45.pdf. Chase
is required to demonstrate compliance with the Handbook’s guidelines in the form of periodic
certifications to the government. Chase ignored the requirements of Exhibits A and D of the
Consent Judgment, especially with respect to the RCV1 population of loans. Therefore, Chase
has been unable to service with any accuracy the charged-off loans it owns and to segregate
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those loans that it no longer owns. As such, any certifications of compliance with the Consent
That Chase violated the terms of the Consent Judgment and the HAMP was confirmed by
two independent investigations by the U.S. Trustee Program (“USTP”) and the Office of the
Comptroller of the Currency (“OCC”). On March 3, 2015 the Department of Justice announced
that the USTP had entered into a $50 million settlement agreement with JP Morgan Chase. As
part of the settlement, Chase acknowledged that it filed over 50,000 false payment change
notices (“PCN”) in bankruptcy courts around the country. SAC ¶ 167. On June 16, 2015, the
OCC filed a document in bankruptcy court titled “CONSENT ORDER AMENDING THE 2011
CONSENT ORDER and 2013 AMENDMENT TO THE 2011 CONSENT ORDER” regarding
Chase. SAC ¶ 169. The original consent order was issued after the OCC “identified certain
deficiencies and unsafe or unsound practices in residential mortgage servicing and in the Bank’s
initiation and handling of foreclosure proceedings.” As part of the original OCC consent order,
Chase agreed to take specific actions to correct its servicing deficiencies. The OCC’s amended
consent order details the many ways in which Chase violated these commitments. Id.
On August 31, 2015, the Monitor of the NMSA published a report titled “Office of
Mortgage Settlement Oversight Bankruptcy Filings Review for JP Morgan Chase.” SAC ¶ 168.
The Monitor stated that he conducted a separate investigation and confirmed the USTP’s
findings that Chase had violated the NMSA’s bankruptcy related servicing requirements. The
Monitor explained that: “[t]he USTP’s review identified issues that were covered by the NMS
standards but not covered by the quarterly NMS metrics testing detailed in Exhibit E of the
Settling Servicers’ individual Consent Judgments.” Id. When compared with the total number of
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loans in bankruptcy Chase reported to the Monitor, 105,000, 2 the 50,000 false claims found by
the USTP represent a defect rate of almost 50 percent. Thus, the Monitor confirmed that his
methodology used to test Chase’s compliance with the Consent Judgment’s servicing
requirements was seriously flawed and unable to detect serious violations by Chase.
allegations or the drawing of unwarranted conclusions from those allegations. Chase also
focuses on a comparison between Schneider’s First Amended Complaint and the SAC to make
assertions that are also not warranted. Where necessary, this memorandum draws the Court’s
1. Consent Judgment
Chase has two principal arguments why Schneider’s false claims allegations regarding
the Consent Judgment should be dismissed: (1) violations of the servicing standards of the
Consent Judgment are committed to the Monitor to enforce in the form of an “alternative dispute
resolution procedure,” and (2) crediting under the Consent Judgment is not dependent on
following the loan modification procedures set out in the Servicing Standards. The first
argument fails because it is a form of a “primary jurisdiction” argument that has been largely
rejected by the courts in FCA actions. See United States ex rel. Wall v. Circle C Const., L.L.C.,
697 F.3d 345, 353 (6th Cir. 2012). Even if Chase’s alternative dispute procedure argument were
accepted, it would only apply to violations of Servicing Standards that are covered by testing
2
See Final –Report-Template-Servicing-Performance-Data-1 (2).xlsx, (hereinafter “Final
Report Servicing Performance Data”). This document can be found at
https://www.jasmithmonitoring.com/omso /reports/final-progress-report/. This document is
referenced in SAC ¶ 184.
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metrics. This Court has already determined that “suits to enforce Servicing Standards not
measured by a Metric and suits to enforce other “obligations” under the Consent Judgment are
allowed.” United States v. Bank of America, 78 F. Supp. 3d 520, 531 (D.D.C. 2015).
The second argument fails because Exhibit D of the Consent Judgment dealing with
crediting explicitly states that it is governed by the SPA which deals with servicing under the
MHA.
Chase also argues that it has absolute discretion to determine the loans that it can take for
credit under the Consent Judgment. This argument ignores the fact the Exhibit D sets out
specific “guidelines” for taking credits under the Consent Judgment that permit crediting only
when certain conditions exist. Because Chase failed to seek the information from the borrowers
– which it admits – to determine if those condition were met, all of its certifications regarding
Chase claims that Schneider “asserts that Chase fell approximately $50 million short of
satisfying its consumer relief obligation.” Chase Mem. at 6. Even with Chase’s references to the
SAC, it is difficult to determine the source of this claim. Schneider did not make that assertion.
Schneider does allege that all of Chase’s credit claims are false, because it never attempted to
2. HAMP
Chase asserts that Schneider alleges that the HAMP requires perfect compliance with the
HAMP servicing requirements. Schneider did not make that allegation, but his allegations do
suggest that Chase failed to meet the servicing requirements by any reasonable measure. Chase
asserts that Schneider did not allege its servicing violations were material because the size of the
RCV1 population was small. This assertion is obviously false as Schneider alleged that the
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number of RCV1 loans exceeded 500,000. SAC ¶ 228. Moreover, as explained below, this
represents 74 percent of the loans that Chase claimed could have been considered for HAMP or
Consent Judgment loan modifications. Further, the “Threshold Error Rate” of 5 to 10 percent for
servicing Metrics suggests an appropriate standard for materiality under the Consent Judgment.
See CJ Ex. E-1. Thus, by any measure, the number of loans in RCV1 makes Chase’s false
claims of compliance material to the Government’s or the Monitor’s decision to accept those
certifications.
Chase claims that Schneider acknowledges that the Government was aware of RCV1.
Whether or not the Government was aware of RCV1 is not relevant; what is relevant is the extent
of Chase’s disclosure and whether it gave full notice of the size of RCV1 and the servicing
practices associated with its charged-off loans. Chase underreported to the Monitor the number
of second liens that were delinquent by over 180 days in RCV1 by a factor of 25. SAC ¶¶ 184-
85. There is no reason to believe that Chase was any more honest with the Treasury’s
Chase points out that the HAMP does not apply to charged-off loans if the servicer has
released the borrower from liability for the debt and has provided a copy of such release to the
borrower. Handbook at 64. However, Chase only began its practice of releasing liens and
notifying borrowers in late 2012. SAC ¶ 208. Therefore that practice would have had no impact
Chase argues that Schneider’s HAMP claims are limited to first liens. However, the
complaint specifically alleges violations of the MHA and the SPA, which include requirements
for modifying second liens. See SAC ¶¶ 2, 16, 17, 18, 19, 183. The requirements for providing
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second lien modifications under the MHA are set out in Chapter V of the Handbook, “Second
Lien Modification Program (2MP)” Handbook 174-194. The first sentence of that chapter states:
Id. 175.
Therefore, any reference in the SAC to violations of the HAMP regarding second
liens must be taken to refer to violations of the Second Lien Modification Program of the
MHA as well.
STANDARD OF REVIEW
Federal Rule of Civil Procedure 12(b)(6), permits a defendant to file a motion to dismiss
to test “the sufficiency of the allegations within the four corners of the complaint after taking
those allegations as true.” Leftwich v. Gallaudet Univ., 878 F. Supp. 2d 81, 89, 90 (D.D.C. 2012)
(citing In re Interbank Funding Corp. Sec. Litig., 668 F. Supp. 2d 44, 47–48 (D.D.C. 2009)
((citing Scheuer v. Rhodes, 416 U.S. 232, 236 (1974)). Ambiguities must be resolved in favor of
Plaintiff, giving him the benefit of every reasonable inference drawn from the well-pleaded facts
“To survive a Rule 12(b)(6) motion, the complaint must plead sufficient facts that taken
as true provide ‘plausible grounds’ that discovery will reveal evidence to support Plaintiff’s
allegations.” Id. citing Bell Atl. Corp. v. Twombly, 550 U.S. 544 (2007). “A claim has facial
plausibility when Plaintiff pleads factual content that allows the court to draw the reasonable
inference that Defendant is liable for the alleged misconduct.” Ashcroft v. Iqbal, 556 U.S. 662,
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Also, because the SAC alleges violations of the False Claims Act, it must meet the
requirements of Rule 9(b), which include allegations of “the time, place and content of the false
misrepresentation, the fact misrepresented and what was retained or given up as a consequence
of the fraud” and name the individuals involved in the fraud. United States ex rel. Williams v.
Chase does not suggest in its motion that Schneider’s allegations are not plausible or that
he has failed to meet particularity requirements of Rule 9(b). Since Chase’s legal arguments are
not a sufficient basis to dismiss the SAC, the motion to dismiss must be denied.
ARGUMENT
A. The SPA Signed by Chase Makes the Consent Judgment Subject to the FCA.
Chase argues that the Consent Judgment contains an alternative dispute mechanism that
precludes enforcement of its provisions under the FCA. This argument ignores that the Consent
Judgment and the HAMP are subject to the SPA, which Chase signed with Department of the
Treasury. Ex. A ¶ IX A. 1.; Ex. D ¶ 11. That document specifically provides that any violations
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Based on this agreement there should be no question that any false claims made by Chase
in connection with compliance with either the Consent Judgment or the HAMP are subject to the
FCA.
Moreover, the alternative dispute mechanism that Chase identifies is limited to disputes
that the Monitor raises based on his evaluation of Chase’s known practices. It does not deal with
false claims and fraud of which the Monitor was unaware. It is important to remember that “the
objective of Congress in enacting the False Claims Act ‘was broadly to protect the funds and
property of the Government from fraudulent claims, regardless of the particular form, or
function, of the government instrumentality upon which such claims were made’. . . This
remedial statute reaches beyond ‘claims' which might be legally enforced, to all fraudulent
attempts to cause the Government to pay out sums of money.” United States v. Neifert-White
Co. 390 U.S. 228, 233 (1968)(citation omitted). Chase’s alternative dispute argument is similar
to the argument that, when faced with an FCA action, the court should defer to an agency’s
primary jurisdiction. Most courts that have confronted a primary jurisdiction argument have
rejected it. See Wall, 697 F.3d at 353. “This is particularly true where the gravamen of the
Complaint is that defendants defrauded the Government by falsely certifying compliance with
governing administrative regulations.” United States ex rel. Taylor v. Gabelli, 345 F.Supp.2d
340, 353 (S.D.N.Y.2004) (citation omitted). Thus, even if the Consent Judgment – through the
SPA – did not provide for FCA enforcement, this action would still be proper.
Finally, Chase’s argument regarding judicial estoppel is untenable. Chase Mem. at 15-16.
Schneider is not arguing inconsistent positions. He sought transfer of his action to this Court
because he believed that the Consent Judgment so required. He did not argue that the Consent
Judgment prevented his FCA action and required its dismissal. To the contrary, the Consent
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Judgment specifically provides for FCA actions. As such, Chase’s argument regarding the
B. Schneider’s Allegations that Chase violated the Consent Judgment are not a
Collateral Attack on the Monitor’s Determinations
Chase’s argument that Schneider’s FCA claims represent a collateral attack on the
The servicing standards set out in Exhibit A of the Consent Judgment provide specific
rules for loan modifications. These requirements are similar to, and based on, the MHA. The
crediting requirements set out in the consumer relief provisions of Exhibit D are dependent on
the servicer following the loan modification rules of Exhibit A. There are numerous textual
statements that make this clear. Perhaps the best example is the similar language under the
headings “Applicable Requirements” at the end of both exhibits A and D of the Consent
Judgment.
Exhibit A states:
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Exhibit D states:
The terms and provisions of the SPA are the links that specifically tie the provisions for
consumer relief to the servicing requirements. Specifically, Chase agreed in that document to
be bound by the terms of the MHA which sets out the servicing standards for giving consumer
relief through modification of first and second liens. See SPA, at A-1 and A-2. Ex 1. All of the
requirements in the SPA deal with the proper steps for obtaining information from the
borrowers to determine if their loans qualify for modifications. Exhibit A of the Consent
Judgment regarding servicing for first lien modification merely repeats the requirements of the
HAMP. Therefore, consumer relief given under Exhibit D (crediting) necessarily depends on
x Before a servicer may modify a first lien under the HAMP, the servicer must
determine if the loan meets certain criteria. Handbook 61-68.
x Servicers must proactively solicit for HAMP any borrower whose loan passes a
pre-screening and all attempts at contact must be documented in the servicing file.
Handbook 69-71.
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x Before a servicer may evaluate a borrower for a loan modification it most receive
certain documents from the borrower, including a Request for Mortgage
Assistance (“RMA”), tax information, evidence of income and a Dodd-Frank
Certification. Handbook 81.
x The information contained in this RMA is necessary for the servicer to determine
whether a borrower is eligible for a loan modification. Id.
The procedures for obtaining that information are set out in servicing standards at § IV.D.
“Loss Mitigation Communication with borrowers” is based on the HAMP requirements. CJ Ex.
CJ Ex. A. at A-23.
The examples of language from Exhibit D that Chase argues prove that consumer relief
and crediting do not depend on servicing demonstrate exactly the opposite. Chase Mem. at 20.
The first two, related to crediting for first and second liens, are instructive.
Chase quotes the following from crediting requirements for first-lien modification:
• “Servicer will receive credit . . . for first-lien mortgage loan modifications made
in accordance with the guidelines set forth in this Section 1.” C.J. Ex. D § 1.
(emphasis added)
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ii. Where LTV exceeds 120% at a DTI of 31%, principal shall be reduced
to a LTV of 120%, subject to a minimum DTI of 25% (which
minimum may be waived by Servicer at Servicer’s sole discretion),
provided that for investor-owned loans, the LTV and DTI need not be
reduced to a level that would convert the modification to net present
value (“NPV”) negative.
1
Servicer may rely on a borrower’s statement, at the time of the modification
evaluation, that a Property is occupied or that the borrower intends to rent or
reoccupy the property.
CJ, Ex. D § 1.
Obviously, all of these “guidelines” require the servicer to obtain information
from the borrower to determine in the first instance whether a loan is eligible for
modification. This can only be done – as required by the HAMP – by contacting the
borrower to determine if a loan meets the requirements set out in the guidelines.
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CJ Ex. D § 2(a)-(b).
Again, this provision requires obtaining information from the borrower that would allow
it to determine whether the Property is occupied and whether a write down of the 2nd lien would
Clearly, the crediting provisions of the Consent Judgment do not exist in isolation. They
require information from the borrower through procedures set out in the MHA Handbook and the
Finally, proof that servicing is required before crediting may be obtained is contained in
“For the avoidance of doubt,” the foregoing is an explicit statement that loans not
directly covered by the MHA require servicing before the servicer can obtain credits for loan
modifications. It would be highly unlikely that the Consent Judgment would require non-MHA
loans to be serviced before they would be eligible for credits while not requiring servicing of
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loans covered by the MHA. Thus, this provision reinforces the position that Chase must follow
the servicing requirements of the MHA and Exhibit A before it can claim credits for loan
modification. Based on the allegations in the SAC, Chase did not do this prior to claiming
credits under the Consent Judgment, and is thus liable under the FCA for its false certifications
of compliance.
Chase argues that the “plain language” of Exhibit D supports its argument that crediting
does not depend on servicing. Chase can only make its “plain language” argument by ignoring a
large part of the “guidelines.” Even the word “guidelines” suggests that one must look at the
guidelines to determine if there are any requirements for giving the consumer credit. As
demonstrated, there are numerous requirements that the SAC alleges Chase failed to follow.
Schneider’s reading of the consumer relief provisions also would have the bizarre
effect of discouraging servicers from providing relief to the very consumers who
are most deserving of such relief – those whose loans were poorly serviced.
Chase Mem. at 21. This is exactly the point. If Chase does not service the loan, how does it
know that it qualifies for consumer credit? As alleged in the SAC, Chase took credit for loans
where the borrower no longer occupied the property. SAC ¶ 217. Many second liens that Chase
sought to take credit for were no longer valid because foreclosure of the first lien had wiped out
the second. SAC ¶ 218. Chase also sought to take credit for forgiving second liens where the
first lien was current, which was also prohibited by the Consent Judgment. SAC ¶¶ 247-248.
All of these actions took place because Chase did not receive any information from the
borrowers that would allow it to determine if its loan modifications qualified for credit.
Finally, Schneider does not suggest in the SAC that any violation of the servicing
standards would disqualify a servicer from receiving consumer relief credit. Chase Mem. at 22.
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He does argue that Chase’s servicing was so defective that it would prevent the proper
determination of whether the loans for which Chase sought to take credit actually qualified for
that credit. SAC ¶ 99. The fact that the Monitor filed reports with the Court that Chase qualified
for the credits does not mean that Chase did not file false claims with the Monitor. As noted in
the SAC, since Schneider’s original complaint was filed, the USTP and Office of the
Comptroller of the Currency OCC, in separate actions, found serious servicing violations by
Chase that implicate the Servicing Standards of Exhibit A. SAC ¶¶ 167-171. In response the
USTP filings, the Monitor stated only that “[t]he USTP’s review identified issues that were
covered by the NMS standards but not covered by the quarterly NMS metrics testing detailed in
Exhibit E of the Settling Servicers’ individual Consent Judgments.” SAC ¶ 168. Essentially, the
Monitor admitted that the procedures set up to oversee Chase’s compliance with the Consent
Judgment were inadequate to the task, and that Chase could commit massive violations of the
B. The Consent Judgment Only Gives Chase Discretion to Give Consumer Relief to
Borrowers Who Qualify for Credit.
Chase argues that it has discretion to select the borrowers who will receive consumer
relief. Chase Mem. at 23. This is true to the extent that Chase first determines that the borrowers
qualified for consumer relief. As explained above, this determination requires information from
borrowers, which Chase did not obtain before it modified the loans and took credit for those
modifications.
Chase claims that the other four servicers who entered into the consent judgment failed to
obtain information from the borrower before granting loan modifications and taking credits. If
true, this is an extraordinary admission that calls into question the purpose of the HAMP and
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Consent Judgment to get consumer relief to those borrowers who qualify and need it most – not
Again, Chase argues that there is no “application process” necessary to obtain consumer
relief and that there is nothing in Exhibit D of the Consent Judgment that requires such a process.
And again, Exhibit D clearly states that consumer relief and crediting is governed by the SPA.
CJ, Ex. D ¶ 11 at D-12. The SPA requires that Chase follow the procedures outlined in the
HAMP, which requires an application process before granting consumer relief. Chase can point
to no language that exempts it from the HAMP requirements in giving consumer relief;
Chase argues that “[t]he Monitor, the Monitoring Committee, and the governmental
parties to the NMS have known all along that Chase was using its own discretionary criteria to
“‘select the borrowers to whom it provided the Consumer Relief.’” Chase Mem. at 24 (emphasis
in original). To support this proposition it cites pages from the Monitor’s Interim Report dealing
describing interviews the Monitor conducted to assess compliance with the Non-Creditable
The focus of this interview process was an inquiry into the processes and
procedures that Servicer utilized to (i) select the borrowers to whom it provided
the Consumer Relief for which it now seeks and will in the future seek credit
pursuant to the Judgment and (ii) ensure that it is complying with the Non-
Creditable Requirements.
Monitor’s Interim Consumer Relief Report Regarding Defendant J.P. Morgan Chase
Since the Monitor inquired into “processes and procedures . . . [to] ensure that
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did not believe that Chase has complete discretion to grant Consumer Relief as it saw fit.
Approach to Testing Loans. On a quarterly basis, for each of the loans in the
samples drawn from the four Testing Populations, the IRG conducted an
independent review to determine whether the loan was eligible for credit and the
amount of credit reported by Servicer was calculated correctly. The IRG executed
this review pursuant to and in accordance with the Testing Definition Templates
and related test plans for each of the four Testing Populations by accessing from
Servicer’s System of Record the various data inputs required to undertake the
eligibility determination and credit calculation for each loan. Additionally, the
IRG captured and saved in its Work Papers available screenshots from the SOR
evidencing the relevant data. For each loan in a sample, the IRG determined
whether it was eligible for credit based upon the assembled data for that loan,
again following the appropriate Testing Definition Template and related test
plans. If a loan was determined to be ineligible for credit, the IRG would conclude
that Servicer should receive no credit for that loan. For each loan it determined to
be eligible for credit, the IRG would recalculate the credit amount.
This paragraph also demonstrates a lack of complete discretion in the taking of credits.
The IRG represented to the Monitor that it was testing individual loans to determine whether
they were eligible for credits by looking at assembled data for each loan. This paragraph does
not describe the source of that data, but some form of inquiry would have been necessary to
come from the borrower to determine eligibility. If, as Chase argues now, there was no
“application process,” this paragraph suggests that there was a fraud on the Monitor, because
without some information gathering process, there would have been no way for the IRG to
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Chase argues that “Schneider’s servicing claims . . . fail because any servicing-related
penalties that Chase theoretically might owe to the government are too uncertain and contingent
to constitute an ‘obligation’ to pay money to the government within the meaning of 31 U.S.C. §
3729(a)(1)(G).” Chase Mem. at 26 (emphasis added). The servicing penalties at issue are those
set out in CJ, Ex. E § J(3)(b), which provides for civil penalties of not more than $1 million per
Chase argues that a number of steps would have to occur before it could be assessed a
penalty.
x the dispute resolution procedures set forth in the NMS would have to be
followed without success;
This argument ignores that all of these steps would never occur because of Chase’s false
claims of compliance with its obligations under the Consent Judgment and the Monitor’s failure
to detect the violations of the servicing requirements. Essentially, Chase argues that an
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actionable reverse false claim cannot exist if it is contingent on getting caught. This is absurd,
and in part, an interpretation that the 2009 amendments to the FCA were intended to correct. 3
Chase relies heavily on Hoyte v. Am. Nat’l Red Cross, 439 F. Supp. 2d 38 (D.D.C. 2006),
aff’d , 518 F.3d 61 (D.C. Cir. 2008), which in turn relies on cases such as United States ex rel.
American Textile Mfrs. Inst., Inc. v. The Limited, Inc., 190 F.3d 729, 736 (6th Cir.1999)
(hereinafter ATMI) (“a reverse false claim action cannot proceed without proof that the defendant
made a false record or statement at a time that the defendant owed to the government an
obligation sufficiently certain to give rise to an action of debt at common law”) and United States
v. Q Int’l Courier, Inc., 131 F.3d 770, 774 (8th Cir.1997) (“A potential penalty, on its own, does
not create a common-law debt. A debt, and thus an obligation under the meaning of the False
Claims Act, must be for a fixed sum that is immediately due.”). See Hoyte, 439 F. Supp. 43.
Subsequent to those cases, Congress passed the Fraud Enforcement and Recovery Act of 2009
(“FERA”), which was signed by the President on May 20, 2009. As noted in the Senate Report
to the FERA:
[T]his legislation addresses current confusion among courts that have developed
conflicting definitions of the term ‘‘obligation’’ in Section 3729(a)(7).
[specifically referencing ATMI] The term ‘‘obligation’’ is now defined under new
Section 3729(b)(3) and includes fixed and contingent duties owed to the
Government—including fixed liquidated obligations such as judgments, and
fixed, unliquidated obligations such as tariffs on imported goods. It is also
noteworthy to restate that while the new definition of ‘‘obligation’’ expressly
includes contingent, non-fixed obligations, the Committee supports the position of
the Department of Justice that current section 3729(a)(7) ‘‘speaks of an
‘obligation,’ not a ‘fixed obligation.’ By including contingent obligations such as,
3
Chase’s argument at II.B. of its Memorandum only addresses Schneider’s allegations regarding
Chase’s servicing violations. It does not apply to Schneider’s allegations of crediting violations.
Moreover, the argument at II.B.2. regarding the definition of “obligation” under the FCA is
further limited to violations of those servicing metrics tested by the Monitor that involve an
uncured potential violation and where the Consent Judgment sets out procedures for imposing
penalties. It does not address untested serving metrics for which there are no procedures set out
in the Consent Judgment to impose penalties. See Bank of Am.., 78 F.Supp. 3d at 531.
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“contingent,” and argues that this amendment excludes from the scope of the statute Schneider’s
difference in meaning between the words “an established duty, whether or not fixed” and “a
fixed duty, or a contingent duty.” Senator Kyl, however, expressed the view that his
amendment would “preclud[e] the possibility that conduct that makes a defendant liable for a
penalty or fine could become actionable under this law before that fine is actually established or
assessed.” 155 CONG. REC. S4543. Senator Kyl described this as a “technical” amendment,
id., but his interpretation is directly at odds with the Senate Report and the enacted language.
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Regardless of the strictures that Senator Kyl attempted to put on the definition of the
term “obligation,” recent decisions have had no difficultly in applying it broadly in the context
of government contracts. As noted, this Court has already determined that the Consent
States v. Bank of Am., 922 F. Supp. 2d 1, *6 (D.D.C. 2013). Even under the pre-FERA
language of the FCA, the court in United States ex rel. Landis v. Trailwind Sports Corp., 51 F.
Supp.3d 9 (D.D.C. 2014), held a breach of Postal Service sponsorship agreements that
prohibited bike riders’ doping imposed an “obligation” to reimburse the government for money
previously awarded under the contract when the bikers did use prohibited drugs. The court
reasoned that “the Postal Service clearly could have sought restitution – repayment of the
sponsorship fees – as a remedy. Consequently, under both agreements the defendants owed
“the government an obligation sufficiently certain to give rise to an action of debt at common
More directly on point is the decision in United States ex rel. Boise v. Cephalon, Inc.,
2015 WL 4461793 (E.D. PA July 21, 2015), which held that a violation of a corporate integrity
agreement (CIA) with the federal government could be a basis for a reverse false claim under
the 2009 amendments. See also Ruscher v. Omnicare Inc., No. 4:08-CV-3396, 2014 WL
4388726 (S.D. Tex. Sept. 5, 2014), contra United States ex rel. Booker v. Pfizer, Inc. No. 10-
11166, 2010 WL 1271766 (D. Mass. Mar. 26, 2014). As quoted by the Cephalon court, the
“as a contractual remedy, Cephalon and the OIG hereby agree that failure to
comply with certain obligations as set forth in this CIA may lead to the imposition
of . . . monetary penalties.” The OIG may “exercise its contractual right to
demand payment” of the penalties by “demand letter” after “finding that
Cephalon has failed to comply with any of the obligations described in Section
X.A and after determining that Stipulated Penalties are appropriate.”
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Id. at 1. (docket cites omitted). The CIA in Cephalon is directly analogous to the Consent
Judgment in that they were implemented to correct past fraudulent practices and provide for
penalties that the government may impose in the event that the offending party failed to correct
its behavior. The fact that the penalties were contingent on the government’s discretion not to
impose those penalties did not change the nature of the obligation.
The Cephalon court further noted that the CIA was far less contingent than the
Unlike in Landis, where the District Court considered whether the government
“could have sought restitution – repayment of the sponsorship fees – as a remedy”
here Cephalon and the government have already negotiated and contracted for the
remedies that arise upon a breach of the CIA.
Id. at *6. Similarly, Chase and the government “have already negotiated and contracted for the
remedies that arise upon a breach” of the Consent Judgment. Therefore, there should be no
question that a violation of the Consent Judgment by Chase calls forth an obligation to pay
contractual damages.
D. Schneider’s Allegations that Chase Took Credit for Loans that Did Not Qualify
for Credit and/or Were Owned by Others and that It Violated the Consent
Judgment’s Anti-Blight Requirements Constitute Valid FCA Claims.
Chase gives summary treatment to Schneider’s allegations that it took credit for loans
that did not qualify and that it also took credit for loans that it had sold to others. See SAC 245-
78. These claims are important because they set out the process by which Chase took credit for
loans that did not qualify. They also explain how Schneider can identify loans that Chase took
credit for under the Consent Judgment. These allegations also describe why these loans would
not qualify for that credit. As such, they provide the factual allegations necessary to
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Chase has an internal program known as the “Alternative Foreclosure Program (“AFP”).”
Under the AFP, Chase forgoes foreclosing on first lien loans that are secured by properties
located in blighted neighborhoods and where the underlying property has little or no value.
These loans are least likely to be repaid, and represent the highest reputational risk and
servicing costs to Chase. SAC ¶ 286. Under Chase’s AFP, thousands of mortgage loans have
been, and continue to be, quietly released, with no notice to any interested parties, no
type to alert interested parties of this action. SCA ¶ 288. Chase applied the AFP to valueless
a. Notify the borrower of Servicer’s decision to release the lien and not
pursue foreclosure, and inform borrower about his or her right to
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occupy the property until a sale or other title transfer action occurs;
and
Schneider alleges that Chase ignored these requirements and quietly released loans in
correspondence with homeowners or others. SAC ¶ 287. Since the Anti-Blight requirements are
part of the Servicing Standards, all certifications of compliance with those standards were false.
III. THE SAC ALLEGES THAT CHASE MADE BOTH MATERIAL AND
KNOWING VIOLATIONS OF THE HAMP
By introducing a sealed document that was not identified in the SAC, Chase argues that
Schneider has failed to adequately allege materiality. Chase argues that “Schneider must allege
that Chase’s purported violation of HAMP’s solicitation requirements was ‘material’ within the
meaning of these ‘subjective factors’ [identified in the sealed document] in order to allege that
Chase’s certifications were ‘false’ for purposes of his FCA claim.” Chase Mem. at 32-33. In
the context of a motion to dismiss, this argument cannot be taken seriously. A defendant may
only test “the sufficiency of the allegations within the four corners of the complaint after taking
those allegations as true.” Leftwich, 878 F. Supp. 2d at 89, 90. In any case, Schneider has
Under the FCA “the term ‘material’ means having a natural tendency to influence, or be
The natural tendency test for materiality “focuses on the potential effect of the false statement
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when it is made rather than on the false statement’s actual effect after it is discovered.” United
States v. Bourseau, 531 F.3d 1159, 1171 (9th Cir. 2008) (citation omitted). See also United
States ex rel. Loughren v. Unum Group, 613 F. 3d 300, 309 (1st Cir. 2010); United States ex rel.
Longhi v. Lithium Power Tech., Inc, 575 F.3d 458, 470 (5th Cir. 2009).
First, Chase argues that Schneider did not allege Chase’s failure to solicit RCV1
borrowers “impacted a substantial number of borrowers.” To the contrary, Schneider alleges that
there were 160,309 RCV1 loans that were assigned to collection agencies, SAC ¶ 225, and that
the total number of loans in RCV1 exceeded 500,000. SAC ¶ 228. This number is significant
when compared with Chase’s total active loan portfolio, reported by the Monitor to be
approximately 7.25 million. Based on this number, the alleged minimum RCV1 population
supra, n 2, at 7. However, when compared to the total loans that were potentially eligible for
loan modifications under the HAMP and the Consent Judgment (delinquent over 30 days), the
RCV1 population is much more significant. The number of potentially eligible loans for first or
second loan modification was 678,000. Id. The alleged RCV1 population represents 74 percent
of the loans that could have been considered for HAMP or Consent Judgment loan
modifications. The 160,000 loans that were assigned to collection agencies, represents 24
percent of the total potentially eligible loans. As previously noted, the total number of loans in
bankruptcy Chase reported to the Monitor was approximately 105,000. Therefore, the 50,000
false claims found by the USTP represent a defect rate of almost 50 percent. The “Threshold
Error Rate” under the Consent Judgment is 5 to 10 percent. See CJ Ex. E-1. If Chase exceeds
this rate for any Metric set out in Exhibit E-1, it creates a Potential Violation of the Consent
Judgment. See § E.1., CJ Ex. E at E-11. The Threshold Error Rate suggests an appropriate level
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to determine materiality. Thus, by any measure the number of loans in RCV1 makes Chase’s
false claims of compliance material to the Government’s or the Monitor’s decision to accept
those certifications. Moreover, Chase’s argument raise questions of fact, which must be resolved
Second, contrary to Chase’s assertion, Schneider did not allege that most of RCV1 was
composed of second mortgages. The paragraph of the SAC that Chase cites merely states:
“Chase’s policies and procedures regarding loan charge-offs included both first and second lien
mortgages.” SAC ¶ 177. Chase also argues that since it released and forgave a large number of
loans in RCV1 and that such loans would not be eligible for the HAMP, the material number of
borrowers that could have been qualified was also reduced. In making this argument, Chase
ignores that the HAMP went into to effect in 2009 and that it only began its loan forgiveness
program in 2012. Thus, the loan forgiveness program that began in 2012 had no impact during
Third, Chase asserts – in an argument that has nothing to do with the question of
materiality – that Schneider did not allege that the Treasury compliance agent, MHA-C, had no
knowledge about the existence of RCV-1. Whether or not the MHA-C was aware of RCV1 is
not relevant; what is relevant is the extent of Chase’s disclosure and whether it gave full notice
of the size of RCV1 and the servicing practices associated with its charged-off loans. As pointed
out above, Chase underreported to the Monitor the number of second liens delinquent by over
180 days in RCV1 by a factor of 25. SAC ¶¶ 184-185. There is no reason to believe that Chase
was any more honest with the MHA-C. Again, this is ultimately an evidentiary question.
Finally, if there is any doubt that Chase’s false certification regarding the HAMP and the
Consent Judgment were material, one needs to look no further than the findings of the USTP in
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assessing a $50 million penalty against Chase for violating the servicing requirements related to
bankruptcies and the findings of the OCC regarding the servicing requirements related to
allegations that Chase violated the servicing requirements of the HAMP and Consent Judgment,
B. The SAC Alleges Facts Demonstrating That Chase Knowingly Violated the
MHA and the Consent Judgment.
Schneider failed to allege the necessary elements of scienter. Chase Mem. at 35-36. This
argument appears to apply to both the Consent Judgment and HAMP claims. First, when
alleging fraud, Fed. R. Civ. P. (9)(b) specifically allows allegations of knowledge to be made
generally. The SAC does this. Moreover, as discussed below, the SAC alleges facts
Beyond that, Chase argues that there could be no knowing false claim if Chase believed
that its violations were not material. As demonstrated above, Chase’s failure to meet the loan
modification requirements for the RCV1 population of loan was obviously material.
(A) mean that a person, with respect to information – (i) has actual knowledge of
the information; (ii) acts in deliberate ignorance of the truth or falsity of the
information; or (iii) acts in reckless disregard of the truth or falsity of the
information; and (B) require no proof of specific intent to defraud.
31 U.S.C. 3729(b)(1).
Under this standard of scienter, the discussion of Chase’s failure to meet the loan
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violations occurred with at least deliberate ignorance or reckless disregard of the fact
RCV1 was required to be serviced under the HAMP and Consent Judgment.
Chase also argues that since the SAC acknowledged that it disclosed the existence of
RCV1 to the Monitor, there could be no knowing fraud regarding RCV1. The SAC alleges only
that RCV1 was described to the Monitor by Chase as an “application” for loans that had been
charged off but still part of its main SOR. SAC ¶ 16. However, the SAC also alleges that the
disclosure was woefully incomplete. For example, Chase claimed to the Monitor that there
were over 3,517 2nd liens that were delinquent for over 180 days. SAC ¶ 184. At the same
time, internal Chase documents showed that there were over 88,000 such loans. SAC ¶ 185.
Moreover, there is nothing in the SAC suggesting that Chase disclosed that it was not servicing
There is an indication in the form of the Dunn Decl. (Doc.105-2, Chase Mem. at 9) that
there was some discussion between the Monitor and Chase regarding the requirement to service
RVC1 loans in January 2014, long after Schneider’s initial complaint was filed in May 2013,
and after all of Chase’s certifications of compliance with the Consent Judgment were filed and
after Chase learned of Schneider’s allegations. But disclosure of fraud after the fact does not
absolve the fraud. The government knowledge inference arises only when the Government
knows all relevant facts “prior to presentment” of a false claim. See United States ex rel.
Burlbaw v. Orenduff, 548 F.3d 931, 951-52 (10th Cir. 2006). Discovery will have to be taken to
resolve the issue of whether Chase fully disclosed its violations of the Consent Judgment and
the HAMP prior to the submissions of its various certifications. The issue cannot be resolved at
the motion to dismiss stage by documents outside the four corners of the complaint.
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CONCLUSION
For the forgoing reasons, Schneider respectfully requests that Chase’s motion to dismiss
be denied.
Schneider further requests that if the Court finds the SAC is in anyway deficient, that he
be allowed to amend his complaint as provided for by Fed. R. Civ. P. 15(a). Firestone v.
Firestone, 76 F.3d 1205, 1209 (D.C. Cir. 1996)(“A dismissal with prejudice is warranted only
when a trial court determines that the allegation of other facts consistent with the challenged
pleading could not possibly cure the deficiency.”)(citations and internal quotation marks
omitted).
Roberto L. Di Marco
Jennifer Martin Foster
WALKER & DI MARCO, P.C.
350 Main Street
First Floor
Malden, MA 02148
Tel. (781) 322-3700
Fax. (781) 322-3757
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CERTIFICATE OF SERVICE
I hereby certify that on December 16, 2015 a true and accurate copy of the foregoing
Amended Complaint was served electronically on all registered counsel via ECF.
I also certify that a true and correct copy of the foregoing was sent via e-mail to the State
Plaintiffs.
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EXHIBIT 1
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 43 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 44 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 45 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 46 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 47 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 48 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 49 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 50 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 51 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 52 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 53 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 54 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss
Case 1:15-cv-00293-LTS-JCF Document 104-1 Filed 06/17/16 Page 55 of 55
Exhibit 1
Mem. in Opp. to Dft. Motion to Dismiss